Panda Pal Property Management

Negative experience: I had a very disappointing experience with Pandapal. 2 years ago They kept my $1,200 deposit and then tried to charge me an additional $1,750 while I was in the middle of purchasing a home. They claimed there was debris left in the backyard because I left two toddler scooters. The kitchen cabinets had faded paint and the carpet was already dirty from normal wear. I understand using part of a deposit for damages if necessary, but charging an extra $1,750 on top of keeping the full deposit feels excessive and unfair. I feel taken advantage of during a very important time in my life. I would advise others to carefully document everything and be cautious. In process to sue them for the $1750.

Fantastic experience: I hired Panda Pal Property Management in March 2025 to transition my Airbnb short-term rental into a full-time long-term rental, and I couldn’t be happier with the experience. After sending an inquiry, I was contacted almost immediately. They met me at the property at my earliest convenience and took the time to walk through all the important details. They were knowledgeable, transparent, and gave me a realistic and reasonable price range for my home right from the start. They truly handled everything. From marketing the property to screening tenants, they did all the legwork and found a wonderful family that has been a perfect fit for my home. Payments have always been on time, and anytime I’ve had a question, they’ve been easy to reach by phone or email and quick to respond. What I appreciate most is how hands-off the entire process has been, which is exactly what I was looking for. If something needs to be fixed and it’s under a certain dollar amount, they take care of it automatically. If it’s over that threshold, they contact me, explain the situation clearly, and walk me through my options. Since this was my first year using a property management company, I wasn’t sure about the timing for things like 1099s and owner statements. When I asked, they were patient, professional, and took the time to explain the process so I understood exactly what to expect. I’m genuinely so glad I chose Panda Pal to manage my rental and honestly wish I had done this sooner. I highly recommend them to anyone looking for a reliable, responsive, and stress-free property management experience.

Negative experience: I rented here for a whole year. No complaints other than so many inspections throughout the contract stay, but it’s part of the contract. But where I’m gonna say stay away is nobody works at the office so if you have any questions it’s only thru email. Because they don’t have anybody that you can actually call, or speak to in person. Also trying to receive your deposit back is kind of impossible since nobody is at the office they don’t even ask for a forwarding address, they also don’t respond to said emails. So find a better company to rent thru if it’s for a short term.

Fantastic experience: super impressed with Panda Pal Property Management and the system their service provides to manage my properties!

Negative experience: They are responsive and helpful only when it benefits them. Once you attempt or cancel any agreements, communication stops entirely. Calls and messages go unanswered, and there is no follow up. Overall, the lack of communication is extremely disappointing. Do Not Recommend. Good Luck, if you consider.

Fantastic experience: Had the best experience with Jerry Baeza. Super knowledgeable, always friendly and determined to help!

Fantastic experience: I would like to Thank Panda Pal Property Management for the excellent service provided by your representative. His name is Jerry Baeza. He is a true professional in your field. Great work!

Negative experience: Here are the facts: 1. Zero communication from Panda Property Management. If you call the office, they tell you all communication is done over emails, so you never talk to anyone. Fine, but it takes weeks for anyone to reply back to any email that sends out, or they just don’t email at all. 2. If I was an owner I would think twice before hiring them. They do not communicate all the needs of the home. 3. Resident portal only works as payment, which is all they care about. You can’t put any kind of maintenance request or they make it really hard. So, if you have anything major happen at the home you will be looking at a week or more response time. 4. Their maintenance team is not great. They will only look at something and say its nothing they can fix and have to call the owner to have them send someone. - I’m very much real, and choose not to disclose my information because what is point if I’m not renewing my lease. It looks like they only care about reputation instead of helping tenants. Still waiting on someone to return my email…so instead of writing on here reply to all emails.

Fantastic experience: I’ve had a great experience working with Jerry at Panda Pal Property Management Co. I really appreciate how professional, responsive, and organized Jerry is. Communication is always clear, access is timely, and everything runs smoothly. I highly recommend working with Jerry and Panda Pal Property Management Co.

Fantastic experience: If you’re wanting to buy a home, Liam is your go to! He offers a full service experience that leaves you fully satisfied with the end result! He is extremely knowledgeable about the market and associated services. Every recommendation he gave from the mortgage broker to the inspection and moving company was above expectation. He is highly recommended!

Negative experience: I lived on the property managed by Panda on Milton Rd for 3 years. I was never late with my payment. Rent was paid on time without fail. Model tenant I was. Lease started October of 2022. August of 2025 I was sent a request to renew which I signed to renew in October. I am 70 years old. 2 weeks later September I had decided I would get married and move out of State. I contacted Panda to cancel my agreement to renew for October. They had zero understanding that I changed my mind and wanted to charge me for the month of October and a $800 cancelation fee. Knowing I was a Senior Citizen on a fixed income and that October was a month away. You can never speak to anyone verbally communication is done by email only for service of any type. Be it maintenance or whatever issues you my have. DO NOT allow you Senior relative to rent from these people. They care nothing about them or issues that may occur. Management with Panda Properties is the absolute worse I have ever experienced in my entire life. They take advantage of Senior Citizens and have zero concerns of personal issues that may occur.

Fantastic experience: I’ve had an outstanding experience working with Liam Wilderoter at Panda Pal Property Management. From the very beginning, Liam demonstrated a level of professionalism and commitment that is truly rare in the property management industry. His knowledge of the El Paso market is thorough, and he consistently provides clear guidance, timely communication, and dependable follow-through on every detail. Liam approaches every situation with a solutions-focused mindset, ensuring that both property owners and tenants feel supported and informed. His work ethic reflects someone who genuinely cares about the people he serves and the community he represents. It’s clear that Panda Pal Property Management benefits greatly from having someone as dedicated as Liam on their team. If you are in the El Paso area and looking for reliable, trustworthy, and high-quality property management services, I highly recommend working with Liam Wilderoter. His professionalism and commitment make the entire experience smooth, efficient, and truly five-star.

Fantastic experience: Wilderoter is the kind of sales agent everyone hopes to work with. He’s professional, patient, and incredibly detail-oriented. Panda Pal Property Management in El Paso has a true asset in him!

Fantastic experience: Liam’s commitment to great service in the El Paso property management scene is unmatched. He handles every detail with care, honesty, and real dedication. El Paso homeowners are in good hands with him!

Fantastic experience: Liam Wilderoter has been incredible to work with! His professionalism, communication, and dedication truly stand out. Panda Pal Property Management is lucky to have someone who goes above and beyond for their clients. If you’re in the El Paso area and need reliable property management, Liam is definitely the person to call!

Negative experience: I am extremely disappointed with this property management company. My home was rented in September, and since then it feels like they keep finding endless “repairs” without clearly communicating what is being fixed or why. The repair costs they charge are unbelievably high, and it feels like they are taking as much as they can from my rental income. The whole point of using a management company is to relieve the stress of paying a mortgage, but this company has created the opposite experience. Their customer service is terrible and completely impersonal. I have asked multiple times to speak with someone by phone regarding my concerns, and the only response I receive is, “We don’t do phone calls, everything is handled by email.” How is a company this large unable to provide a manager or supervisor for a frustrated client? It makes no sense. Before posting this review, I made several attempts to speak to someone over the phone, all ignored. I even went to their office on George Dieter one time. They took my information and said someone would review my questions and get back to me, but no one ever did. This company has shown a complete lack of communication, professionalism, and customer care. I would never recommend this company to anyone. Based on the company’s responses to other reviews, I anticipate a quick and dismissive reply. I hope they would address the concerns honestly rather than defensively. Still, my statements are supported by email exchanges in which I was told they do not handle issues by phone. I stand by every concern shared here.

Fantastic experience: Liam was great to work with—friendly, quick to respond, and really knowledgeable. Made a big difference!

Fantastic experience: I used panda pal property management to rent my house in El Paso, TX. They were great with handling tenants and got me rented in no time, I highly recommend using them!

Fantastic experience: I was able to get help from Liam. Liam is hands-down the most responsive and knowledgeable realtor in El Paso. He negotiated an amazing deal for me and made the entire process feel easy and stress-free. Couldn’t have asked for more.

Fantastic experience: I currently have my home rented with panda pal property Management. It's been a good experience! Thanks Vicente Johnston for the recommendation.

Negative experience: Me and my family rent a house managed by Panda Pal, for the past year we have tried to give them grace for the treatment we have received but they seem to not care as they lack customer service and have no empathy. When we first moved in the house was not maintained at all. Til this day our carpets have never been washed or replaced, they refuse to cover holes caused by previous tenants and the garage walls are poorly maintained, walls were never re-painted. When we submit a maintenance request for everything regarding previous tenants they deny the request and say its cosmetic, we pay a good buck for this house with our hard working money. DO NOT RENT WITH THEM. If we could give them zero stars we would, I am ready for our lease to be over.

Fantastic experience: What a wonderful experience! The property manager & realtor, Jerry Baeza, was outstanding, always quick to respond and went above and beyond to ensure we had everything we needed. Every detail was perfect". Two thumbs up!

Fantastic experience: I had a fantastic experience with Jerry Baeza. It is rare to find someone who is willing to go out of their way to help and he went above and beyond. I absolutely recommend him if you’re looking for a home and a great customer service experience.

Fantastic experience: A 5-Star Experience - Professional, Seamless, and Stress-Free! ​We had an absolutely fantastic experience working with Panda Pal Property Management. From the very beginning, their team was professional, responsive, and incredibly organized. Every aspect of the management process was seamless. ​We had zero issues with maintenance, payments, or documentation. Communication was always prompt and crystal clear, which gave us incredible peace of mind. ​What truly set them apart was their tenant selection system. It completely removed the stress of finding the right people for our property. They found us wonderful tenants, and the entire process was handled with the utmost care. ​I cannot recommend Panda Pal highly enough. If you are looking for a trustworthy and efficient team to manage, rent, or even sell your property, they are the absolute best. Thank you for making this such a positive and worry-free experience!

Fantastic experience: Vicente Johnston referred my father in law to Panda Property Management and it was an awesome experience.

Fantastic experience: Vicente Johnston referred my Dad to Panda Property Management and it has been a GREAT experience!! Thank you Vicente!!!!

Negative experience: This company is completely unprofessional and childish. Instead of handling tenant concerns with professionalism, they resort to name-calling and labeling people as “Karens.” That kind of response says everything you need to know about how they treat tenants. A property management company should take feedback seriously, address issues respectfully, and provide solutions — not insult the very people they’re supposed to serve. Their attitude is immature and shows a total lack of accountability. If this is how they respond publicly, I can only imagine how they behave behind closed doors. Save yourself the headache and look elsewhere for property management that actually respects tenants and understands customer service. Here’s the fact: I’m not a family member, I’m not a friend, and I’m not some random complainer I’m speaking from what I see: a so-called ‘professional’ company that acts like children online. The way Panda Pal Property Management responds to reviews is embarrassing and toxic. Instead of showing accountability, they throw out insults like ‘Karen,’ try to smear people, and hide behind excuses. That’s not leadership, that’s immaturity. If you can’t handle criticism without attacking people, you have no business managing homes or dealing with tenants’ lives. This response alone shows me you’re more interested in ego and name-calling than actually solving problems. Any company that talks like this to the public is a red flag plain and simple.

Fantastic experience: Thank you Vicente Johnston for recommending Panda Pal Property Management. It was the right choice.

Fantastic experience: Panda Pal is an absolutely fantastic company to work with. I could not recommend anyone more when it comes to property management or buying another property. It’s a very well run business and will set you up for success in any real estate venture you are looking to do. The owner, Andrew, is extremely responsive and very passionate in what he does and it shows through and through!

Fantastic experience: Great service, couldn’t have had a better realtor, Andrew was awesome. Great communication, good insight and never felt like we were left in the dark. Very patient with me and my wife and helped us find the home that felt right for us.

Fantastic experience: Panda Pal makes renting your property easy. The staff is super responsive and easy to work with.

Fantastic experience: Liam is a great sales agent for Panda Pal Property Management in El Paso, TX! I highly recommend him and Panda Pal!

Fantastic experience: They ate well put together ex vets that will look out for your interests. They brought great renters and manag3d all the upd and downs

Negative experience: Horrible experience, unfortunately, I can only hit wave-tops here because of google review length limitations... As a military family with 25 years of renting and owning properties, we’ve worked with many property managers. Panda Pal was the worst by far. Managers typically take the path of least resistance, but Panda Pal raised that to a whole new level. Before anything else: if you’re considering this company, read how they respond to negative reviews. Instead of taking responsibility, they immediately accuse tenants of lying. That should have been a red flag for me. Most positive reviews are from buyers/sellers, not renters, which shows where their priorities really are. Andrew was very responsive during the application process, but after the lease was signed, communication stopped. Only emergencies (like AC failures or water leaks) got a response. Emails about keys, utilities, and access went unanswered. At move-in, the garage was full of junk (shelves, old doors, piles of window screens, and trash). The house had fresh paint, but the floors were covered in residue that ruined socks until we mopped twice. The listing showed a washer/dryer in-unit, which influenced our choice, but there were none. We later learned their listings often misrepresent this, especially on Zillow. When I raised it, Andrew aggressively blamed us instead of admitting their error. Maintenance was no better. We reported a blocked dryer duct on day one (a major fire hazard per national safety standards) and broken smoke detectors with no batteries. Our emails went ignored, so we sent a certified letter. The response? They claimed a clogged duct was “not a safety issue” and our problem under “tenant cleaning.” They eventually sent a tech but told us all costs would be ours. Ironically, the same email told us to “email future requests for a faster response,” even though our original email had been ignored. At move-out, despite documenting everything, they charged us $150 for drywall restoration for holes we never made. I even joked at move-in that they’d charge us for the owner’s leftover anchors—and they did. The only positive was the actual maintenance workers, who were professional and apologetic when blocked by management. Bottom line: Panda Pal ruined our El Paso rental experience. If you want ignored tenants, misrepresented listings, unsafe conditions, and finger-pointing instead of accountability, this is your company. Otherwise, choose wisely. Standing by for Andrew to “check his records” and call me a liar.

Fantastic experience: Very professional and customer oriented. I will definitely recommend this company to my friends and family.

Fantastic experience: I can’t say enough good things about Panda Property Management in El Paso. They’ve been absolutely top-notch from start to finish. The team is incredibly professional, always responsive, and they truly go the extra mile to make property management a breeze. If you’re looking for a company that treats you like a priority and handles everything with a smile, these are your people. Highly, highly recommend!

Fantastic experience: Amazing team of professionals!! Honest, trustworthy, and very knowledgeable. 5 stars and I highly recommend!!

Fantastic experience: Great management company. A company that truly does care about the property and the tenant! Highly recommend!

Fantastic experience: Panda Pal Property Management has been an absolute game-changer for me! Their team is professional, responsive, and genuinely cares about their clients. From the moment I reached out, they made the entire process seamless, whether it was finding the perfect rental or addressing maintenance requests promptly. Their attention to detail and commitment to keeping properties in top shape is unmatched. Communication is always clear, and they go above and beyond to ensure tenants and owners alike are happy. I can’t recommend Panda Pal enough—truly a 5-star experience!

Fantastic experience: Professional and courteous! I felt their service as a property manager always exceeded expectations!

Fantastic experience: Panda Pal Property Management gave me outstanding customer service, with super fast response times. I really appreciated the knowledgeable and friendly staff. This made me feel much more confident in working with an out-of-state rental. Highly recommend to prospective landlords looking for top-tier management.

Fantastic experience: Working with this property management company was a fantastic experience. Communication was clear, and any questions I had were handled quickly and professionally. I truly appreciate how smooth the entire process was. Highly recommend.

Fantastic experience: Had a fantastic experience! Super responsive, answered all my questions quickly, and made everything smooth from start to finish. Highly recommend

Fantastic experience: The panda pal team is great! They are professional and make the process of moving a breeze.

Fantastic experience: I appreciate the Pandal Pal team and their diligence in the entire rental process and management expertise. As a new landlord, the overall experience has been great.

Fantastic experience: I'm really happy with the excellent help I've gotten from working with panda pal. They know what to do and make renting out my property stress free

Fantastic experience: Great company, super reliable! Enjoyed my time during my tenancy

Fantastic experience: As a tenant, this was the most consistent communication I’ve had experienced with a property management company. Thanks for everything!

Fantastic experience: Andrew has been taking great care of my three rentals. Couldn't ask for a more professional management company in the area.

Fantastic experience: Panda Pal has been a great resource as an out of state investor. They have handled all aspects of our rental professionally and communicated well along the way. We will continue to use them to manage future investments.

Negative experience: I've tried multiple times to get in contact with an Agent. My calls had gone straight to voicemail save for the number for the front desk who explained she had no way to contact anyone save for email. Even with said emails, they refused to respond at any point between the hours of 9 AM and 4 PM, only responding 30 minutes before close of business hours. No one will help me so I'm putting down a review of my own based on what has been happening for the past 4 days. Call me a liar all you like, you wouldn't respond to my messages at all until 30 minutes before your close of business time. I have been respectful and rightfully concerned about this management organization. Show the missed call logs if I am such a liar. It'll show how many times I tried to make contact and get guidance in the process. You neglected to show that. Keep in mind, they can't find the time to respond to potential clients for days straight, but the moment they get a bad review, they'll respond as fast as they can, even after business hours.

Fantastic experience: As a realtor, I've shown multiple properties managed by Panda Pal Property Management. Nice, clean, homes always a pleasant time showing a property from panda pal property management!

Positive experience: I wish I had an actual person to contact about my property, everything is through email. Outside the website being difficult to operate I’ve had a good experience getting my property rented out.

Fantastic experience: Great experience with this property management company! Jerry is professional, responsive, and truly cares about both property owners and tenants. Maintenance requests are handled quickly, communication is clear, and everything runs smoothly. Highly recommend!

Fantastic experience: Liam js the best real estate agent for panda pal property management, he will surely get you the best deal in El Paso.

Fantastic experience: Liam was a great help as a real estate agent helped me find exactly what I needed. Informative and respectful.

Fantastic experience: Panda Pal Properly Management has been our first property management. Been with them over 2 years and it’s been a great experience. Friendly team; highly recommend them.

Fantastic experience: I can’t recommend Liam enough for your real estate needs here in El Paso! He is very professional and cares deeply about making sure you are taken care of in the home-buying process.

Fantastic experience: Great! Experience with panda pal! Very transparent with their clients and property and upfront, which I appreciate very much, great property management company! I’ve had no issues whatsoever with them.

Fantastic experience: Panda Pal has been great to work with. We moved from a property manager that did not see eye to eye with us after we had already left El Paso. Panda Pal made the transition painless and has not stopped taking care of us since. They are responsive to inquiries and the software they use keeps us up to date on transactions related to our home. I would not hesitate to recommend them.

Fantastic experience: We have been workin with Panda Pal for over a year and their quality of service has been outstanding. Living on another state, we have not had any worries and communication has been great. I highly recommend.

Fantastic experience: I’ve been using Panda Pal to manage my rental property, and the experience has been excellent. Their team is responsive, professional, and proactive when it comes to handling both tenant needs and property concerns. Communication has been smooth, and they’ve made the entire process stress-free. From marketing the property to handling maintenance requests, they take care of everything with efficiency and attention to detail. I really appreciate the peace of mind Panda Pal provides—I feel confident knowing my home and tenants are in good hands. Highly recommend their services to anyone looking for a reliable property management company!

Fantastic experience: Panda did a great job finding a tenant once we signed up with them. They done a good job managing the property and have been quick to respond to any questions or concerns we had.

Fantastic experience: We've been collaborating with the Panda Pal Property Management Team for nearly two years, and we have only wonderful things to share. As a military family, we find ourselves on the move quite often! The Panda Pal Property Management team took away all our worries about renting our property. We would highly recommend their services!

Negative experience: Renting from Panda Pal Property was hands down one of the worst decisions I’ve ever made. Their communication was an absolute disaster — spotty when you’re lucky, and completely nonexistent the rest of the time. Every maintenance issue took weeks to even get a response, let alone a fix. I had to chase them down repeatedly just to get basic things looked at. It’s clear their team is either completely overwhelmed or just doesn’t care — and neither is acceptable when you’re paying top-dollar rent. They’re lightning-fast when it comes to collecting your money, but the second you actually need something? They vanish without a trace. No accountability. No urgency. No regard for tenants. Their level of professionalism is nonexistent. Emails go unanswered, concerns are dismissed, and the overall attitude is apathetic at best and negligent at worst. Avoid Panda Pal Property at all costs. Renting from them is a waste of time, money, and energy. I’m only giving 1 star because the platform doesn’t allow ZERO, otherwise that’s exactly what they would deserve. It’s disappointing—but not surprising—that they are trying to spin this as a case of a “bad tenant” rather than being transparent about what really happened. If this was just about “playing games,” then why didn’t the judge award them the full amount they were suing for? That says a lot about the strength of their case. Trying to discredit someone with selective information while ignoring the full context is misleading. Anyone who’s been through a legal process knows: if your case has real merit, the court doesn’t shortchange you. But that’s exactly what happened here.

Fantastic experience: We have had our property with Panda Pal for over a year and it has been great. Communication is excellent very time. The app is very convenient and overall very hassle free. When we were looking into property managers, we interviewed a few and compared prices and overall costumer attention, and Andrew (from Panda Pal) won by far. Highly recommend Panda Pal!

Fantastic experience: Liam is a dedicated real estate agent for panda pal property management in El Paso! You can’t go wrong with him!

Fantastic experience: We had an excellent experience with Panda Pal Property Management from start to finish. Andrew was upfront, punctual, and incredibly thorough throughout the entire process, as well as understanding of military lifestyle and concerns. We would absolutely use Panda Pal again and highly recommend them to anyone looking for reliable, top-notch property management in El Paso and greater Fort Bliss!

Fantastic experience: Panda Pal Property Management has been the right company to work with for managing my property. They are honest, attentive, and result driven. They go by their values, and mission statement. Always keeping me in the loop, ready to answer my questions , or to clarify my concerns. If you want your property protected give them a call. Thanks Panda Pal!❤️

Fantastic experience: Panda Pal Property Management company makes the renting process truly seamless. As a first time homeowner and landlord the renting process was unknown and scary but panda pal made it easy to understand and was very helpful throughout the process. They are timely with responses, communicating well and answering all question within 1-2 days, and ensure that you have responsible high quality renters in your home. I would recommend them for new and experienced homeowners alike.

Fantastic experience: Very Reliable, efficient and my property was rented fast without any delays. Thank you Andrew.!!

Fantastic experience: I am very satisfied with the way Panda Pal property management takes care of my rental property thoroughly and professionally. They have been managing my rental property for me for 3 years and I have not had to worry or bother about anything else . I highly recommended . Linh Bui

Fantastic experience: Liam is extremely dedicated to being a sales agent for Panda Pal Property Management in the El Paso Area. Liam is very knowledgeable and such a kind soul who will ensure that his clients are taken care of in any and every aspect regarding their future home.

Positive experience: **Update** I did update this review after about a year of renting from Panda Pal property. I did previously give it 1 star see below as too why. I did update my review to 4 stars. Now that I was given the emails to contact panda pal property team they respond in a fast and helpful manner. Regarding maintenance and any issues that arise in the home they ask for my schedule and what works best for me. Haven’t had any issues. I still do wish “Edgar” hadn’t told me and my husband we can contact him if we had any questions or issues because that obviously was not the case and I do wish in their lease agreements they added their contact information because I never knew I had to email them. Other than that it’s been a good year and we are looking forward to hopefully renewing our lease. They were professional and helping when we were looking into renting after we moved in and got the home they no longer cared. We have questions about the house and situations that have arisen and they don’t answer the phone, they say they will call me back it’s been weeks. I text Edgar he sends me and my husband to voicemail after two or three rings, communication is horrible I’ve left emails and text messages and nothing. Very frustrating. We’ve rented before and dealt with a different property management and their customer service was amazing nothing compared to this.

Fantastic experience: Andrew and panda pal have been my go to for property management here in El Paso. He makes sure that whether you are the property owner or the tenant, you are taken care of! Highly recommend

Fantastic experience: Liam is a dedicated agent in El Paso looking to help everyone possible! You can’t go wrong with Panda Pal Property Management! 5 stars for sure

Fantastic experience: Liam is an extremely motivated real estate agent! he thoroughly understands the El Paso market and you can’t go wrong choosing him! Panda Pal Property Management is the top choice!

Fantastic experience: I can honestly say that the values Liam lives by show up in every part of his work… honesty, loyalty, and unwavering dedication. You won’t just just get a skilled agent or someone who knows the market inside and out, you will also get someone who listens, shows up for you, and makes you feel like your goals matter to him as much to them as they do to you. So if you are in the El Paso Area I highly recommend reaching out to Liam, from Panda Pal Property Management, for all of your real estate needs.

Negative experience: Please don't go through them, they are dishonest. I applied for one property, but they told me it's no longer available. I provided them with two additional addresses, and unfortunately, those properties are also not available. Then, they told me they need my current address. Well, it's on the application. They don't know what they are doing, and they aren't veteran-owned; otherwise, they would understand what veterans go through. Don't waste your time, it took them over a week to even look at my application, a waste of time

Fantastic experience: Liam was a great help! Very understanding and informative. I’m in the early stages of getting ready to buy a house and he helped me understand the process and the steps I need to take to be successful and happy. I’m looking forward to finding my dream home in El Paso, Texas. Panda Pal Property Management only has the best of the best. Will recommend them to my friends :)

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about working with Liam from Panda Pal Property Management! From the very beginning, Liam was professional, approachable, and genuinely invested in helping us find the perfect home. As a sales agent, he made every step of the process seamless and stress-free, which was a huge relief for our family. Being part of the military community and relocating to El Paso, TX, we needed someone who understood the unique challenges of military moves—tight timelines, specific housing needs, and remote communication. Liam was not only knowledgeable about the local market but also incredibly supportive and flexible with our schedule. He answered all our questions promptly and always had our best interests in mind. Liam’s connection to the community and his insight into the El Paso housing market were invaluable. He knew exactly which neighborhoods would suit our lifestyle and was always transparent about every aspect of each property. His attention to detail and honest guidance made it clear that he wasn’t just trying to close a deal—he truly cared about finding us the right home. If you’re in the market for a home in El Paso, especially if you’re military, Liam is the go-to agent you want on your side. His dedication, professionalism, and genuine care for his clients make him and Panda Pal Property Management a top-tier team. I would absolutely recommend Liam to anyone looking to buy, sell, or rent in the area!

Fantastic experience: Liam W. is a hard working and dedicated agent. his positive attitude and deep knowledge of the El Paso rental market has made this entire process stress free and easy for me. i have no doubt in my mind that he will soon reach to be the top sales agent for the Panda Pal Property Management of El Paso!

Fantastic experience: I couldn’t have asked for a better experience working with Liam through Panda Pal Property Management in El Paso, TX. His positive attitude, dedication, and attentiveness all make him a great real estate agent to work with.

Fantastic experience: I’ve talked with Liam about many real estate opportunities. He is a dedicated , hardworking young Vet and aspires to be a top sales agent for Panda Pal Property Management in the El Paso Area!

Fantastic experience: Liam is a highly motivated real estate agent working for panda pal property management in El Paso. You won't be disappointed choosing him to be your sales agent!I Trust go such a long way.

Fantastic experience: Liam is extremely dedicated to providing great real estate service in El Paso, TX. Panda Pal Property Management is a great company with quality service.

Fantastic experience: Liam from Panda Pal Property Management has been absolutely amazing! His dedication, professionalism, and deep knowledge of the El Paso rental market made the entire process smooth and stress-free. It’s rare to find someone so responsive and genuinely invested in helping both tenants and property owners. If you’re looking for top-tier property management in El Paso, I highly recommend Liam. You won’t be disappointed!

Fantastic experience: Liam is an awesome sales agent working for an amazing property management firm in El Paso TX.

Fantastic experience: Liam Wilderoter is extremely dedicated to being a sales agent for Panda Pal Property Management in the El Paso Area! I have known him his entire life and can honestly say he will put his all into any endeavor he decides to pursue.

Fantastic experience: Working with Liam at Panda Pal Property Management has been a great experience! He’s super dedicated, professional, and always quick to respond to any questions I had. You can tell he really cares about helping people find the right home. If you’re looking for a reliable property management company in El Paso, I definitely recommend Panda Pal — and ask for Liam!

Fantastic experience: Working with Liam has been an absolute pleasure! His attention to detail, responsiveness, and knowledge of the El Paso real estate scene are top-tier. Liam brings a strong work ethic and genuine care to every interaction. If you’re in need of property management or real estate services in El Paso, you won’t find a better partner!

Fantastic experience: Liam at Panda Pal Property Management in El Paso was awesome to work with. Super helpful, easygoing, and made everything simple. Would definitely recommend.

Fantastic experience: Liam Wilderoter is a very enthusiastic real estate agent. He started his journey years ago when he purchased his first property in El Paso and property management has become one of his biggest passions. He will always go the extra mile on supporting his clients!

Fantastic experience: Liam was an incredibly accommodating and knowledgeable agent! He was able to work with our crazy PCS season schedule. 10/10 would recommend if you are looking to buy/sell a house in the East El Paso area!

Fantastic experience: I can’t speak highly enough about this company, and Liam, one of the sales agents, has been especially helpful. He is the hardest worker and dedicated to being the #1 sales agent working for the best property management company in El Paso!

Fantastic experience: Liam has been an absolute pleasure to work with and truly stands out as one of the best property managers in El Paso. From the very beginning, he impressed me with his professionalism, attention to detail, and deep knowledge of the local market. Liam’s communication is top-notch—prompt, clear, and always respectful. He treats both tenants and owners with integrity, and it's clear he takes pride in maintaining high standards across all aspects of his work. Thanks to Liam, owning a rental property in El Paso has been completely stress-free. We highly recommend him to anyone in need of reliable, professional property management services. He’s a true asset to the El Paso real estate community!

Fantastic experience: Liam Wildroter is such a hardworking and a dedicated sales agent working for one if not THE best property management company in El Paso Texas!! 10/10 would recommend working with him again!

Fantastic experience: Panda Pal has been amazing! As a property owner that lives out of the state of Texas and country, Panda Pal provides the peace of mind for being a homeowner renting their home. I look forward to receiving the payout every month and the satisfaction of knowing that they are looking out for my best interests!

Fantastic experience: Been using Property Panda for a year now and i’m across the US and i’m so satisfied with their company! anytime there’s an issue with my property they are quick to let me know!

Fantastic experience: I’m an HVAC Contractor who has worked with Panda Pal for 2-years and our goal is to keep our tenants comfortable with their Heating and Cooling needs. We strive contact tenants the same day we receive notice, specifically in the summer when it’s really busy. I’ve known Andrew Davis for about 5-years now, himself and his staff are always looking at ways on how to make Panda Pal a more efficient company. Like returning e-mails, calls to get the right people to do the job right. I would always count on them to take care of your needs. Mendoza Heating and Cooling Thank you!