Sharon Landrum Realty, Inc.

Negative experience: Just a sad experience all the way around! I'm a traveling nurse and would never recommend this company to any colleagues .Worst experience I ever had!!

Fantastic experience: Thank you Kenny with Toler Pest Control for always doing a great job on my apartment and keeping the pests away! You always have a great attitude and been treating my apartment for 6 years! I appreciate it

Fantastic experience: This is for Mr, Toller! I have the pleasure of knowing him for the last 5 years. He is always friendly and has always does a great job. I appreciate the work that he does! He’s the best..

Fantastic experience: I have lived in a Sharon Landrum Realty apartment for almost 3 years and have had a wonderful experience. Kim was great to work with while applying and Ed has been very helpful since. Maintenance is very responsive, usually getting to things within a day, if not same day.

Fantastic experience: I want to give a big thank you to Big Dan for pulling my AC out my living room window during these freezing temperatures very friendly and polite thank you big Dan you are the greatest

Fantastic experience: I appreciate how easy the process was that was the best part for me. Thanks Ed for helping me get into my new home before the new year. Give SL realty a call

Fantastic experience: Kenny has been here every month the pest control guy always here and does his job a breath of fresh air

Fantastic experience: Ed was very nice and helpful, and did everything exactly as he said.

Fantastic experience: Daniel the maintenance man is the best EVER!!!!

Fantastic experience: I was treated so special with Mr. Ed. I was running super late and he waited the entire 1hr at the office for me. Explained to me all that was expected of me and all that I would receive. Thank u so much Mr. Ed

Negative experience: I consigned on the lease for my daughter's first apartment. They by far are the worst to deal with in every aspect. Communication, maintenance all were horrible. Didnt return all of our deposit. Stay far away from.these people. Horrible to deal with

Negative experience: This company is very unprofessional and rude once you are already under contract and very unwilling to help there tenants when needed.

Fantastic experience: I had a great Experience . Excited about my new home ❤️❤️❤️❤️❤️❤️

Fantastic experience: Yessss Big Dan was awesome, very nice, very friendly and gave me some advice to help me. They are always fast soon as you put in a request they come right out the next day. Thank youuuuu!!!

Fantastic experience: Ed really helped me out a lot with the moving process. Really nice guy.

Negative experience: Horrible I’d give ZERO STARS if I could it is rodent and roach infested . Office is very rude especially PAT . Do not rent from here . they are slum lords !

Negative experience: I strongly suggest that everyone look elsewhere before using this company. If you do use them, be prepared for the properties to be in bad shape, not as advertised, and terrible service. After move out they will charge you ridiculous amounts of money for made up reasons. I have never in my life had any issues with a Landlord or property management company until I met these jokers! Save yourself the trouble and lease through a better company.

Fantastic experience: SLR staff have been very responsive and professional! Will recommend to friends moving to the area.

Fantastic experience: Ed at Sharon Landrum Realty was extremely personable and friendly. He was easy to reach with any questions and made the experience super smooth. Highly recommend!

Fantastic experience: I have leased an apartment with Sharon Landrum realty for 2.5 years now. The process of seeing the apartment to getting my keys was smooth sailing. Kim has been especially helpful throughout my time here. Her responses are very timely and she has been so helpful to me. Maintenance has also been great, every time I put in a request they are here the same day or the next which has been great. I would definitely lease with them again in the future if I needed to!

Fantastic experience: I had an issue with my apartment and had to call the office. Ed handled it immediately and called me back afterward to keep me in the loop and make sure it was taken care of. Made me feel like I can really trust them.

Fantastic experience: Just resigned my lease for a 3rd year. Any issues I’ve had get resolved pretty quickly, and the maintenance team (Little Dan and Cashton) are awesome.

Fantastic experience: I rented from this place a few yrs ago for about 5 yrs. Never had a issue that wasn't addressed immediately. They didn't bother me and I didn't bother them. I would recommend them if asked.

Fantastic experience: Ed was quick and easy if you are need of a quick process for place he will help.

Fantastic experience: MR.ED gave me the best experience he is very professional he answered the phone every time I called he kept in contact with me to let me know how everything was going on his part he was very well mannered .Hey Sharon if you can give this man a raise he really deserves it he's the best

Fantastic experience: The Maintenance guys are awesome. I put in a maintenance request & they came right on out !

Fantastic experience: Pest Control (Kenny) is always on time and professional!

Fantastic experience: Dan and William are definitely one of the best. Thanks for the new install give these guys a raise.

Fantastic experience: I just moved in and couldn't get into my mailbox. Didn't even know where it was until the maintenance guys showed up the same day I said something about it. They labeled the boxes(which weren't labeled btw) and helped me completely. I cannot remember their names otherwise they would be here, but ALL the maintenance guys deserve lunch!

Negative experience: I have a huge complaint about the apartment. So far after living here the fridge and freezer has broke twice and no one’s come to fix it. I’ve lost a LOT of money on groceries. Our cabinets fell off the wall in multiple places. And no one came to fix them. Every time someone showers upstairs, the pipes leak downstairs. The pipes are cheap and are exposed. They said the patched hot the bathroom upstairs to stop the leak after a maintenance request… but it’s leaking from the pipes exposed in the basement… I emailed about the basement flooding and it ruining my stuff AND NO ONE REPLIED. The washers were broken, my roommates dad came and fixed one. The house won’t hold heat and during the really cold days I was extremely cold. Had to go and get a heater. When our pipes froze, some of my roommates got rude messages in their email saying we shouldn’t run the heat that much even though downstairs was still only like 50°!!!! Mice run ramped here. This place is a nightmare and I want compensation for all the damages/money I’ve lost due to negligence on upkeep in the house. DO NOT LIVE HERE. After I finally got a hold of them to confront this they said it’s my fault because I didn’t tour with their company so their realtor would’ve told me it floods when it rains, mice are here, the house doesn’t hold heat, etc.

Positive experience: Wanted to put in our two cents since the reviews here are somewhat mixed. Our experience with Sharon Landrum as a management company was overall very positive, and I would recommend them to anyone looking around. We rented with them for two years. Specifics: I think they specialize in buying up properties that have been poorly managed in the past, and then doing a better job. That means, look around and be an active tenant and ask for maintenance for things that need to be improved. They have shown they are happy to invest in their property--we got a dryer replaced, an awful plexiglass windowpane replaced with a glass pane, and multiple other solid repairs. They also helped us get the water tested for lead at no cost to us. If the maintenance guys make you nervous, have a friend over when they come to do work. They were always very polite and professional with us. Lighten up a little and enjoy the Kentucky charm. We were not perfect tenants, and they were not perfect landlords. But they were honest and treated us well, promptly doing whatever they could to help. Which is far more than you can say for many management companies. Especially at this price point! Thank you SLR. Renting sucks in general and you made it suck a little less.

Negative experience: Easy to set appt to view property but really hard to get a hold of the leasing agent afterwards; I was really interested in the home I saw but when I finally connected with her her response made me feel like I didn't have a chance even if I qualified.

Fantastic experience: Best property management company. Once again, Dan was quick, efficient and got the job done. He is even coming back to finish up extra stuff- I really appreciated him on the team!

Fantastic experience: Bug man is awsome showed up and keep in touch the whole time Ty slr

Positive experience: My experience with Sharon Landrum has been pretty good. Rent is reasonable and they don't have any BS rules or anything. The lease is straightforward and they don't pull any tricks. In general, maintenance takes at least one follow-up, if not more, especially if its a larger issue. When maintenance does happen, it's hit or miss. A lot of maintenance will just be a bandaid solution that leaves the area dirty. But other times it's good. I had a lot of issues with their refrigerator tech, but in the end they replaced my fridge and I appreciated that. However, what I DO wanna highlight is their pest services, Toler Pest. We had some concerns (nothing major) and the pest control guy got in contact with us within hours. He was super nice, super clear communication. He told us exactly what we needed to do, when we would need to be out of the apartment. Then he came in and told us the results afterward. He actually taught me a thing or two about pests and what to look out for! I really appreciate him and he was honestly one of the highlights of my time with SLR.

Fantastic experience: Nice Home Btw ! and I truly want to thank the staff for being so supportive throughout the situation. God Bless Yall !!

Positive experience: The team at Sharon Landrum realty have been exceptional. Ed,Crystal,Kim,and whomevers name I may have unintentionally left off,forgive me. They have been extremely patient, always ready to explain the process, and help in any way they can. My situation(life recently) has been challenging, but Sharon Landrum realty has made it that much easier. Special thanks to the owners Mr. Bill,and Ms. Mathieu. You have been a God send. Thank you to everyone.

Fantastic experience: It was a pleasure working with Ed he really took care of me very professionally and efficiently!

Fantastic experience: Ed was awesome he made the process very smooth and easy for me he was a delight!

Fantastic experience: Thanks to the maintenance team for always being so quick to address maintenance problems within 24 hours. Dan and William did a great job taking care of a tree on the property line super fast.

Fantastic experience: It was an absolute delight meeting ED! He got the application approved very quickly and the lease process was very simple. Go see ED

Fantastic experience: I met with Kim to view an apartment and it exceeded my expectations. She was waiting for me at the building and very professional. The place was spacious, clean, and move-in ready. Kim pointed out a few touch-ups she wanted them to make before I got the keys, little things like changing a light bulb. Lastly, she answered all my questions about the area, because I'm not from Louisville, and the next steps in the process. She made the process of finding a new place in a new city easy and went above and beyond.

Fantastic experience: Dan and shine showed up and fix my motion sensor light 1 at properly first thing I'm morning great service

Fantastic experience: Kim was amazing to work with throughout the entire process!

Negative experience: If i were to suggest you a place to rent with this company would be the absolute Rock bottom of my list. They’re slum lords who do the Absolute minimum!!! Our washer didn't work in our building for a full year and it was required to be working. all the maintenance request i made about it were completely ignored. I just moved, and I am genuinely so much happier. I do not suggest renting from these Slum lords

Positive experience: They are good as far as maintenance being timely, but beware if you live in a space with shared utilities. They will wait months to send the shared utility bills, with no consistency whatsoever, and will then charge you for all of them at once. They let my apartments' shared utility bills stack for four months, and I had to pay $450 in addition to my own separate utility bills for my apartment, and they will show no remorse what so ever like it was your fault they were behind. For someone who only gets paid once a month and sets a budget, this was very inconvenient.

Fantastic experience: Kim and Ed were each wonderful, kind, and amenable to work with on the leasing side of things, and Daniel and William did a fantastic, efficient job on my first-ever maintenance call in the new place. Love! ❤️

Fantastic experience: just got my keys yesterday, and ed and kim were so nice! thanks, hope to update soon!

Fantastic experience: Ed and Kim were wonderful and extremely helpful. Thank you so much for helping me finding a new home. I would give 10 stars if I could! 6-3-2024 I have to do an update as google won’t let me post another review. Little Dan and Preston were courteous, efficient and fast in resolving my drainage issues with my bathtub again. Thank you so much for resolving this issue in a timely manner with such quickness.

Fantastic experience: Ed got me through the whole process fast and his service was amazing, he's super nice and very great with communicating and helping with my whole renting process!

Fantastic experience: Mr. Ed was so wonderful. A smile never left my face. He was very easy to work with and friendly. He had me set up on time and answered all my questions. He provided a wonderful experience and I look forward to renting from you all.

Fantastic experience: Crystal is Awesome Helping with all my issues. Very polite and professional. All around great service

Positive experience: I’m renting a home from them right now and they have been good to me, on time maintenance, helpful staff, etc. Check back later for an update LOL

Fantastic experience: Had amazing and easy transition with this company, and my agent was Ed very good guy, and helped me out a lot, Thanks

Fantastic experience: Easiest property management company I’ve ever dealt with! Ed made everything streamlined and quick.

Fantastic experience: Little Dan and Preston did a really great job with installing a ceiling fan in my apartment. They were quick to respond and very kind. Appreciate the help you two!

Negative experience: As soon as I moved into the apartment I realized I had really bad neighbors and no matter what I said to the rent office they did nothing I've been here 4 months and I'm still being terrorized all day everyday I lost my job and some friends ! It's like a storage unit at this point

Fantastic experience: Ed was the best! Process was simply and smooth! Edit, I moved it a few months ago I’ve had a minor maintenance issue and Dan and William came out to fix it so fast and with a kind smile.

Fantastic experience: Mr.Ed provided me with excellent service from the beginning to the end, amazing customer service as well as the rest of the staff. I highly recommend!

Fantastic experience: Wonderful company to work with. Never had a problem. I strongly suggest using them.

Fantastic experience: I must say Lil Dan and Preston was like superman and batman today!! Someone try to brake into my home, instead of coming through the door. They came through my children window, my child was able to scared them out the window by saying mommy some lady is in our window. I called the office and told them what had happened they immediately had lil Dan and Preston to come see about the problem they left to go get bars to place them on the windows. I just would like to give Lil Dan and Preston a huge thank you . They was very respectful about the whole situation .

Negative experience: BEWARE!!! maintenance stole from me, they would not give me my deposit back despite a perfectly clean apartment, and every building smells like weed. I had to buy my own AC window unit because the unit stayed above 85 in the summer and they had the audacity to raise my rent. Please beware. There are many other great rental companies.

Negative experience: This place has maintenance men who are very creepy, made me uncomfortable my whole stay. My place was spotless when I moved out and they stole my deposit because they know you’re not going to spend thousands in legal fees to get back $750. Every building smells like marijuana and cat pee.

Fantastic experience: I just moved in about a week ago and Ed has been so great through the process!! I ended up needing to move a little sooner after an apartment fire and they were so helpful in speeding up the move!! The neighbors are great!! while it can be a little hard to get ahold of anyone else, I know if I call Ed he’ll get me who I need to talk to!! Definitely recommend working with him, great rapport building.

Fantastic experience: Everyone in the office is so nice and easy to work with. My leasing agent made this process so easy for us. I rented through this group several years ago and so happy to be back! Definitely would recommend this group to anyone!

Negative experience: I have called 5 or 6 times asking to tour apartments listed on your website. Left voicemails. Spoken with people who promised I would get a call back from a leasing agent. Nothing. I just don't understand. Did I do something to hurt you Sharon?

Negative experience: If 0 stars was an option I would go with that. The owner is rude oh an if you put anything in their drop box like I don’t know your rent money they will lose it an then evict you. Everything in the apartment is broken or easily broken cause it’s old an worn down. Took two months for maintenance to come fix the door knobs that we’re falling off a wouldn’t stay on. Never fixed the ceiling, holding the cabinets together as we speak with a hair tie. The bathtub is suppose to be a claw foot except the claws are wooden planks on each side to hold it up. Broken window that we taped together again never came to fix it. Do we want to talk about the floors? The not beautiful at all hardwood floors with mysterious black smudges that no cleaner am I mean no cleaner can get up. Highly over priced and quite the embarrassment. But as I said before they do not care one bit. I’d highly suggest renting somewhere else Ms. Matthews and whatever she has to offer is most likely a lie.

Fantastic experience: Worked with Ed, he always had an answer, whenever I called in with a thousand questions. He even stayed over so I could move could get my keys today.

Fantastic experience: Had a maintenance issue which Dan and William handled quickly and professionally. Five stars!

Fantastic experience: Ed Siegel Helped me so much i recommend this realty 110% they are so cooperative with anything you have going on THANK YOU SO MUCH SHARON LANDRUM REALTY

Fantastic experience: The rental agency was pretty great. The house had a few issues with the heating but when I called they were there. Their maintenance provided a work around to keep us warm while they fixed the issue. Never had an issue with the house otherwise. When I moved in they even gave me some wall art

Fantastic experience: I am happy to be with this Realty Company. Ed Siegal has been wonderful to work with. ♥️

Fantastic experience: My partner and I are new tenants with SLR, Ed is the best there is! He got us moved in quickly and was attentive to all of our questions.

Fantastic experience: Ed is so awesome and helped us move in so quickly and is basically the best go ed

Fantastic experience: Lil Dan and Preston did a great job fixing our sink. I called in for repairs the night before and they were there to fix it in a timely manner the very next day!

Fantastic experience: I am a new tenant in a SLR property and could not be more pleased with my experience thus far! On move in day I worked with Ed Siegel and he was so kind. Ed made the move in process smooth, easy, and celebratory. Since moving in there have been minor maintenance needs, but SLR is SO quick to respond and send guys over to fix things. I was more than impressed by the efficiency and kindness of Lil Dan and Preston. Thanks guys!!

Fantastic experience: Hello this is michelanda at 1031 Euclid you sent a guy out named Kenny for pest control ,he's a wonderful worker he took his time and he knew everything he done I really like mister Kenny

Fantastic experience: Ken called to let me know that he would be out between 2-6. As he promised he showed up before 6 (2:45) to be exact. Ken was very patient with me and explained what he would be doing and the equipment that he would be sitting up for the mice. He also let me know that I would be put on his route to come and check the equipment and place more bate if need be. I loved the fact that he took my worries very serious and was able to put my mind at ease when he left here today. Great job Ken & thanks again.

Fantastic experience: GREAT COMPANY. Ed Siegel is one of the best out here . Everything went by so smoothly and fast ! Got me in a perfect home couldn’t be more thankful!

Fantastic experience: Called for an inquiry about a place and was very impressed by the professionalism of Ed Siegel. Very kind and caring. Thanks for being so genuine and nice!

Fantastic experience: the maintenance team doesn’t mess around! i put in some work orders in our new place, and they were there the same day and completely replaced a few outdated/ broken amenities. super kind and quick to respond. feeling lucky to have found a place with Sharon Landrum

Fantastic experience: Ed is the best, thank you also to Pat for helping me. Wish the staff at Sharon Landrum the best.

Fantastic experience: Ed got me approved in 1 day and was more professional than most giant realty companies.

Fantastic experience: Reliability and professionalism 10/10. Daniel and Preston always fix any issues residents have. Those guys are rockstars!

Fantastic experience: Professional maintenance team Dan and William did a great good on my maintenance request for my shower tile to be fixed. Excellent repair on my bathroom and thanks again ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: I ABSOLUTELY LOVE THIS COMPANY. And Ed Siegel is a god sent angel. The people in this office are the best. The did everything in their power to get me from sleeping in my car. When everyone else turned me away they were willing to give me a chance, and I’m going to do right by them. Not to mention the unit it AMAZINGLY AWESOME. Newly renovated, all new stainless steel appliances, and a in unit washers and dryer. Thank you LORD for putting the people of Sharon Landrum Realty in my path.

Fantastic experience: I have been living in my apartment for almost a year now and everything has been great! Ms. Pat is so kind and extremely helpful with any questions I have. SLR is a great company and I can't wait to renew my lease.

Fantastic experience: Thank you Dan and William for coming out on such short notice to help with some kitchen appliance issues! Great work, SLR!

Negative experience: Horrible roaches and mice and poor repairs , rude office except Ed , I hope he finds somewhere better than to work w rude ppl like Pat for a older lady she should hold her self to higher standards on how to run a leasing office or how to take advice when ppl tell her she’s being rude when she gets loud . Can’t wait till I leave this place . The only ppl that truly help w anything are the maintenance and Ed . But they don’t hold much authority over the office . Ed deserves better but hopefully he speaks up for me for something and understands that how Pat talks to tenants is not right . For a Christian lady she should be absolutely ashamed that her coworkers say “that’s just how Pat is” no one should make excuses for you Fix your attitude you need serious prayer. I have told a few ppl about how I have been treated by your company and given them the name . I asked Pat to get me someone above her and she denied . Here are some photos of some of the mice. Nightmare

Fantastic experience: Great people, very responsive! We put in a low priority maintenance request after business hours on Sunday night, and by 11am Monday Dan and Preston were already here to help us out. Ed, the leasing agent, has been a huge help with any questions we had about our move (it's our first time renting a single-family home, and we were moving from two states away) and the whole process has been very smooth. He was even able to meet us to give us the keys after business hours on a Saturday. We also spoke with the office manager Patricia the day we toured the unit and she was very welcoming and friendly. The whole team has done a great job of making the stress of a long distance move much more bearable, and we're so glad to be settling in to our new home!

Fantastic experience: Put in a request at 12 and Little Dan and Preston showed up and had my problem fixed by 1230. It was a quick fix but they’re always showing up super fast for me.

Negative experience: they do not fix anything properly, had a rat infestation. repairmen broken my property, disrespected my stuff. shower had sewage back up. mold in bathroom. fire started in bedroom. sink clogged for 3 days. left hot water on full blast for a week during the freeze. DO NOT RENT FROM THEM

Fantastic experience: Little Dan and Preston came out and did an amazing job as per usual. These guys are working super hard and do an awesome job at what they do. They don’t bandaid problems they fix them

Fantastic experience: After a month of being in my new place I wanted to leave a review to let everyone know Sharon Landrum is a very easy to deal with and a wonderful company to rent from. They are helpful and prompt. Prev tenants didn’t take excellent care of the home I’m in and they helped me get it tidied up, listened to all my concerns, and got them resolved. Krystal, Ed, and Kim made the viewing and lease signing seamless. They worked around my schedule and had easy payment options. After I moved in I’ve had a few concerns, door handles broken, trash that needed hauled off, and pilot went out on water heater. Each time Dan showed up QUICKLY and handled it all so fast. When my pilot went out on my water heater, Dan sent Preston over in under 30 mins so I could get a shower for work the next day. Preston was kind and showed me how to safely light the pilot in case it happened again. Thankful for them all and feel valued as a tenant.

Fantastic experience: Very professional and efficient service! My first move and Ed made it easy and stress free. Thank you so much!

Fantastic experience: I’m extremely impressed with the speed of which my maintenance request we solved. My water heater went out and the next day I had Dan out to fix it. Very polite and willing to do whatever was needed to get me hot water. Everyone was extremely compassionate and understand and didn’t want me to suffer in December with no hot water.

Fantastic experience: I love my service with Sharon landrum ED made my experience easy an fast ! Rent with Sharon landrum ask for Ed!

Fantastic experience: Big Dan and William very excellent with the knowledge for the issue I had with a busted pipe in the house they came and got the job done in a timely manner also with great quality if I could give them more stars I would

Fantastic experience: What a breath of fresh air when it comes to a rental management company! I just signed my lease today and the entire process was smooth and very well communicated. Many thanks to Krystal (hope that's her correct spelling!) for her kindness & showing my unit the day I inquired about the property. Thanks to Kim for keeping in touch with me about the application and move-in process. Thanks to Ed for his class act look & welcoming attitude with my lease signing. Pat - killer office manager! Dan, the maintenance man?! Very informative and made me feel like a valued tenant, not just another number. And I ended up meeting the woman who has made a name for herself - THE Sharon Landrum. Thank you all for such a wonderful process!

Fantastic experience: Maintenance was awesome, fast and friendly. I can’t remember their names, but I called in on Monday about my carpet due to it coming up, and they got my carpet replaced quick!