Peace of Mind Property Management

Fantastic experience: There were a lot of details involved in my repair — timelines, supplies, and vendor coordination but Norlo took care of it all. She kept me informed every step of the way, and I never felt overwhelmed. The whole process was smooth and worry-free thanks to her.

Fantastic experience: When it was time to renew my lease, I had a lot going on, and honestly felt a bit overwhelmed. Oscar made sure everything was easy to understand, Irene followed up so nothing slipped through the cracks, and Joan took the time to explain things whenever I was unsure. Amy even reached out afterward to make sure everything went well. It really felt like a team effort.

Fantastic experience: What stands out most is how consistent and clear the communication has been. Questions are addressed promptly, updates are shared without me having to follow up, and everything was explained thoroughly from the beginning so there were no surprises. The coordination between the team makes the entire process feel organized and dependable.

Fantastic experience: I’ve worked with different property management companies before, but working with Roo gave me a better understanding of what solid management looks like. It’s not just about handling things month to month, but about building long-term value. My property has remained occupied, well maintained, and financially stable. Overall, choosing POM has been a decision I’ve been satisfied with.

Fantastic experience: What I appreciate most is the consistency and reliability of the team. Amy and Bri consistently deliver high-quality work and follow through on what they promise, which builds a lot of trust over time. Janie was especially helpful during onboarding, guiding me through each step with clarity and full transparency. The entire process felt organized, professional, and reassuring from the very beginning.

Fantastic experience: Norlo has a strong ability to troubleshoot effectively. She remains calm and composed, even in high-pressure situations, and approaches challenges with a clear and logical mindset. Her solutions are not only efficient but also practical and realistic, making them easy to implement. She consistently looks at the bigger picture while paying attention to important details, which allows her to resolve issues in a thoughtful and dependable way.

Fantastic experience: Working with POM has been a smooth and efficient experience from start to finish. Amy and Bri consistently keep everything organized and on track, making the entire process feel well-managed and stress-free. Their communication is clear, timely, and helpful, which makes a big difference. Janie also played an important role in ensuring the property was fully prepared before listing, with no unexpected issues along the way. Her attention to detail helped everything move forward with confidence. Overall, the team is dependable, professional, and easy to work with, creating a reliable and reassuring experience throughout.

Fantastic experience: Roo manages my property with a strong focus on long-term care and maintenance, not just short-term rentals. They are proactive in identifying and addressing minor issues before they become costly problems, which has helped keep the home in excellent condition. As a result, the property has maintained steady returns and strong overall value. I appreciate their consistent and professional approach.

Fantastic experience: The situation went on longer than expected, and I was honestly starting to feel overwhelmed. When I reached out, Irene was the first to respond, and her kindness and reassurance immediately put me at ease. She then looped in Amy, who explained the management side clearly and thoughtfully. When things became more complex, Norlo stepped in and helped untangle everything, ultimately getting it resolved. It truly felt like the entire team rallied around me, and that meant so much.

Fantastic experience: I once reached out with what felt like a long, messy explanation of a problem. Instead of being overwhelmed, Norlo broke it down into simple pieces, confirmed that I explained everything perfectly, and laid out the next steps as if she’d been following the situation all along. She doesn’t just solve problems — she makes you feel capable.

Fantastic experience: Whenever something gets complicated, Norlo has a way of stepping in with calm confidence. She takes the time to really understand the situation, thinks things through, and handles everything with professionalism and care. You can tell she’s incredibly sharp, but what stands out even more is how solution-driven she is—she doesn’t just address the issue, she makes sure it’s resolved the right way. Having someone like her makes challenging situations feel manageable and reassuring.

Fantastic experience: I’ve been with Peace of Mind property management group for some time now as a tenant. And I will say, the customer service is very great here! They listen to your feedback and comments. They have exceptional maintenance staff. Thank you for supplying the best service possible. Shout out to George Sosa for taking care of me as well

Fantastic experience: I called Connie about a restroom leak and my water heater not working and she was on it. She has the best customer service mind set ever. George assisted in getting Chris the plumber out to fix my issues, he was done in 45 minutes WOW. What service. Connie your the best. Thank you

Fantastic experience: We were getting mixed information from a vendor, and it left me feeling overwhelmed. I messaged the office just hoping someone could clarify things. Norlo didn’t just respond—she took action. She reached out to the vendor herself, confirmed everything, and called me with a clear answer. The stress was instantly gone.

Fantastic experience: Irene always goes above and beyond. She’s incredibly dependable and follows up consistently, making sure nothing ever falls through the cracks. I really appreciate how she never leaves anything unresolved and takes the time to ensure everything is handled properly. She’s such a reliable and reassuring person to talk to, and it truly shows how much she cares about doing things right.

Fantastic experience: We ran into a maintenance issue right before a family visit, so the timing was definitely stressful. Bri responded immediately and kept me updated as soon as she contacted the maintenance team. George and Joan arrived promptly and worked efficiently to get everything fixed. Amy followed up afterward to make sure the repairs were done properly. I truly appreciated how seamlessly everyone coordinated to resolve the issue before my guests arrived.

Negative experience: They delete reviews! Will be reporting to the BBB as well as contacting the owner of each property you manage here in the Silos. Ridiculous how we as mortgage owners, have to deal with your employees who live here, yelling at all hours of the day and night. The entire neighborhood knows that her name is Quinn, we know that she has 2 kids and a husband because all we hear is yelling, at least 5 dogs barking at different times, cars taking up the street to include their daughter's white charger. We moved here because it was quiet and a bit outside of the city. Ridiculous

Fantastic experience: Five stars for Mr. George Sosa! Since he's been my property maintenance coordinator, requests are handled fast. Communication is clear, professional, and prompt. It’s a huge relief knowing that if something breaks, Mr. Sosa is on top of it. Highly recommend this management team for their great maintenance department

Fantastic experience: As someone who used to handle everything mysrlf, I didn't realize how much stress I was carrying until Roo took over. The way they manage the property, the tenants, and even the small details has conpletely changed the experience for me. My returns are steady, the home is cared for, and I finally feel like I'm not doing this alone. Roo has given me both peace of mind and real results.

Fantastic experience: the agent helping me, Gie, was so helpful in making sure i had all my information submitted and gave me updates frequently which helped with the anxiety of getting approved

Fantastic experience: Renewing for 3rd year in May; absolutely amazing service and professionalism. Specifically a Mr. George Sosa. Every single time he is there.

Fantastic experience: Irene has been absolutely wonderful to work with from the very beginning. She’s friendly, calm, and incredibly helpful, which instantly makes you feel at ease. No matter the situation, she takes the time to listen, responds thoughtfully, and makes sure everything is handled with care and clarity. You can really tell that she genuinely cares about the people she assists, and that sincerity shows in every interaction. Working with her feels reassuring and seamless, and it makes a real difference knowing you’re in such capable and compassionate hands.

Fantastic experience: I recently bought a new property in Texas and quickly discovered the headaches that come with property management—hidden fees, surprises, and uncertainty. Honestly, I was overwhelmed. Then I found Peace of Mind. From my very first call with Janie, I felt relieved. She was transparent, upfront about all the fees (which were much lower than other companies), and genuinely helpful. I’m excited to work with her and the team, and I highly recommend giving them a call. Don’t make the same mistakes I did—trust Peace of Mind to make the process simple. 12/26/2025 - I'm editing my review to talk about this companies maintenance coordinator George Sosa. My property had some issues and I really relied on George to help me out with all the repairs. He did a fine job and I couldn't be happier. In December had couple small issues and again George came to my rescue.

Fantastic experience: The Maintenance Coordinator, George, is wonderful. He's attentive & communicative, happy to resolve any issues quickly & efficiently. He's been very pleasant to work with & I feel like he truly cares about any repairs that need to be done.

Fantastic experience: Working with Amy has been such a relief. She’s consistently organized, proactive, and quick to update me whenever something needs attention. I feel fully assured knowing my rental is being cared for by someone so dependable.

Fantastic experience: I applied on their website on Saturday. Mr. Louigie was very quick to respond on Monday and was very clear with which documents I needed. I sent them in, and I was approved on Monday. He was very quick and professional with all comunications. I look forward to working with this property management company.

Fantastic experience: We ran into a repair issue that got stressful pretty quickly, and everything started feeling a bit confusing. Bri jumped in right away and clearly explained what was going on, which already made me feel better. Then George and Joan from maintenance came through and handled the actual repair with so much professionalism. And when it came to tying everything together, Norlo made sure everything was fully resolved. Seeing all of them work together so smoothly really gave me peace of mind. I truly felt taken care of.

Fantastic experience: I got caught in a situation that dragged on longer than expected, and I was honestly starting to feel overwhelmed. When I reached out, Irene was the first to respond, and her kindness and reassurance instantly put me at ease. She looped in Amy, who explained the management side with such clarity. Then Norlo stepped in to sort out the more complicated details and finally got everything resolved. It truly felt like the whole team rallied behind me — and that meant so much.

Fantastic experience: Irene has made my experience as a tenant so smooth. She’s always friendly and ready to help.

Fantastic experience: I love how proactive the whole property management team is. Amy communicates quickly, and Bri follows through on every detail. Janie’s onboarding made everything stress-free.

Fantastic experience: The process of applying for our rental home was so fast and went so smoothly thanks to the Peace of Mind Team. Gie was so prompt and organized that every step was so fast and equally stress free. Thank you, Gie, for giving us literal peace of mind in the process and being a great support!

Fantastic experience: Joan from the maintenance team is fantastic. She explains what needs to be done and gets it handled quickly.

Fantastic experience: From the moment I got approved, Irene made the move-in process feel calm and organized. She explained everything clearly and never made me feel rushed, even when I had a ton of questions. After I settled in, Amy personally followed up when I reported a small issue in the kitchen and had it taken care of faster than I expected. The way these two handled everything made the whole experience feel easy and welcoming — something I truly appreciated as a new renter.

Fantastic experience: The biggest win for me has been consistency. Janie started things off with a clear, professional onboarding, and Amy has upheld that standard every day since. Issues get handled, questions get answered, and the property continues to perform well. It’s rare to find a team that delivers the same quality on day 200 as they did on day 1 — but they do.

Fantastic experience: When my previous tenant moved out, I braced myself for the usual stress and cost that comes with turnover. Instead, the team handled everything with such care that the home looked better afterward than it did before they moved in. They coordinated cleaning, repairs, and walkthroughs without ever overwhelming me with details. What impressed me most was how they treated the property like something worth preserving, not just flipping. That respect shows in the final results. Truly five-star service.

Fantastic experience: I came into this partnership after a really disappointing experience with a different management company, so my guard was definitely up. To my surprise, the team immediately set a completely different tone — organized, transparent, and genuinely invested in getting the property back on track. They reviewed everything with care, fixed long-standing issues, and communicated clearly throughout the process. For the first time in a long time, I felt hopeful about the future of my rental. This team truly brought my confidence back.

Fantastic experience: Communication has always been important to me, and Irene has been an absolute gift in that area. She gives updates without me ever having to ask, and she explains things in a way that feels clear rather than overwhelming. Even small details don’t slip through the cracks with her. Having someone so attentive makes me feel like my property is truly being looked after. I’ve never felt more informed or supported as a landlord.

Fantastic experience: This was my first time renting a home on my own, and I fell in love with the property the moment I saw it. I was honestly scared I wouldn’t get approved or that the process would take forever, but Irene walked me through everything with so much patience. She kept me updated, explained what to expect, and never made me feel like I was asking too many questions. When the approval finally came through, I cried happy tears. I’m so grateful for her kindness during such a stressful moment.

Fantastic experience: As a first-time renter, I didn’t know what to expect, and I was terrified the approval process would drag on or fall through. But Amy guided me step by step and made everything feel achievable, even when I doubted myself. Bri was also incredible, always sending quick updates and making sure I wasn’t left waiting in the dark. When everything went through, I finally felt like I could breathe. I’m so thankful for both of them — they made my first renting experience such a positive one.

Fantastic experience: As a property owner, I’ll admit I wasn’t sure at first if bringing in Amy and the team would make a big difference, but it genuinely has. The level of care they put into managing my home shows in every detail, and the results speak for themselves. My property stays well-maintained, communication is consistent, and the overall return has been better than when I tried handling things on my own. What I appreciate most is the peace of mind — knowing everything is handled the right way. Working with Peaceof Mind has truly been one of the best decisions I’ve made for my rental.

Fantastic experience: I’ll admit, I wondered whether switching to a management team would truly make things better — and it absolutely has. Irene made communication seamless from day one, and Amy handles the property with such confidence that I never worry. Joan is incredibly attentive whenever something needs follow-up. Together, they’ve given me consistency and results I never had before.

Fantastic experience: One Friday afternoon, right before the weekend, something urgent came up that I assumed would have to wait until Monday. But then here comes Norlo, jumping in with solutions like it was a regular Tuesday morning. She coordinated everything faster than I expected and checked on the outcome the next day. She didn’t have to, but she did.

Fantastic experience: Gie was wonderful and so helpful. Answered all of our questions and always got back to us in a timely matter.

Fantastic experience: Peace of Mind has been amazing to work with. Amy handles property management with so much professionalism, and Bri is always on top of the details. Janie made the onboarding clear and transparent from day one.

Fantastic experience: I've enjoyed my experience with Peace of Mind Property Management. Gie was very helpful walking me through the application process and ensuring that I understood what was needed for approval. Bri has been a pleasure to work since approval and all staff are responsive and provide updates as needed.

Fantastic experience: Irene has been such a big help. Every question I’ve had, she answered quickly and accurately. Outstanding support!

Fantastic experience: I really appreciate how responsive Irene is. She never lets a message sit unread — she gets back to you quickly with exactly the information you need.

Fantastic experience: George on maintenance department is amazing, he was polite and really fast to address the repair we need. This company Is a 10/10, recommended!

Fantastic experience: We are getting home rent by Peace of Mind property management and the experience is really good. Gie helped us with everything at this time. We are so excited about our new home and we expect have good stay living in this beautiful house

Fantastic experience: Louigie helped us through the rental home paperwork and was quick to answer questions. Very thankful for knowledgeable staff!

Fantastic experience: Working with their maintenance manager, George, has been great. Very responsive and quick to assist with anything needed at the property

Fantastic experience: Been using this company for over a year now and have nothing but good feedback. Janie and her team are excellent communicators when it comes to managing properties. Would also like to thank George as he manages the maintenance requests in a timely manner and also provides feedback. Communication is key and these guys get it!

Negative experience: Misleading Listings, Unsafe Conditions, and Zero Accountability. My wife and I recently relocated from out of state and had no choice but to rent a property sight-unseen. Based on the listing photos provided by this company, the home appeared clean, well-maintained, and move-in ready. Unfortunately, what we moved into was a complete nightmare. The photos were clearly edited or heavily staged to hide serious issues. Here's what we actually found: Insulation blowing out of the ceiling vents — an immediate red flag for health and safety. Garage literally falling apart — structurally unsafe and unusable. Kitchen cabinets painted shut — not just inconvenient but shows a lack of basic care. Uneven, damaged flooring throughout the home — tripping hazard and completely uncomfortable. No blinds on any windows — and we were told we’d need to purchase our own, despite this being a basic rental expectation. This property was completely misrepresented. The condition of the home was not just disappointing — it felt deceptive. If we had seen the property in person beforehand, we would never have signed the lease. Avoid this company at all costs if you want honesty, safety, and a livable home. We trusted the listing, and it ended up costing us dearly — don’t make the same mistake.

Fantastic experience: Mr. Gie was very easy to work with and was prompt in helping me get my verifications completed. It was a pleasure working with him.

Fantastic experience: Thanks Gie for being super responsive and make sure I was well taken care. Awesome job!

Fantastic experience: Gie was so helpful with my whole rental process. Very informative and on top of the entire application period. I was able to get approved within 2 business days!

Positive experience: Peace of mind property management is exactly that Peace of mind.. I've had no issues or worries with the care of my property I've entrusted in them..very professional, certious and prompt in keeping me and my tenants i formed of any services needing done.

Fantastic experience: I would definitely give 5 star as their property management service is excellent and they charge at fair price when it comes to maintenance and support. George Sosa from maintenance team was swift in response and taking care of things professional manner

Fantastic experience: Gie and George Sosa were more than helpful. They got back to me quickly and answered all my questions thoroughly. They were very easy to work with and kind. They made our experience pleasant. We are so happy with our new home.

Fantastic experience: My family and I recently relocated out of the San Antonio area. We knew we would not be selling our home but would lease it instead. I interviewed multiple management companies and was very pleased with Peace of Mind Management. Janie explained the process thoroughly. We signed with POM management and had a qualified tenant for our home before moving out. It’s been a month and everything is going great. I appreciate Janie and her team looking out for our property with a high level standards and superb customer service.

Fantastic experience: I recently worked with Louigie Angeles in leasing a new property. Extremely professional, well spoken and knowledgeable. The experience was amazing, he answered all my questions promptly and returned calls in a timely manner! He helped me execute my new lease and couldn’t be more pleased. It was a pleasure, thank you! I appreciate working with such a fine group of people!

Fantastic experience: Amazing service! Very educational and informative on the potential issues. Figured out what was wrong and fixed it. Very communicative

Fantastic experience: Great experience with this company, one thing that I feel different from others companies here in San Antonio is the repairs, are done fast and the communication is great. George in maintenance do a very good job.

Fantastic experience: First time leasing my home. Peace of Mind has been incredible. They found a tenant quickly while also walking me through the process. I highly recommend.

Fantastic experience: Our entire experience with Peace of Mind Property Management Services has been flawless so far. We had the chance to tour the property twice, thanks to their wonderful real estate agent. Mr. Gie and Miss Bri have been fantastic on the phone—super friendly, helpful, and responsive. The screening agent and the property manager herself, Miss Janie, have also been amazing—professional, clear, and easy to work with. We’ve appreciated the consistent communication and the way expectations were set upfront in a clear and respectful way. It’s been refreshing to deal with a team this organized and welcoming. Looking forward to a great residency with this company!

Fantastic experience: Wonderful service from everyone on Peace of Mind, especially George from maintenance, always on duty to handle any repairs needed. He is the best! Thank you!

Fantastic experience: Peace of mind property and Gie were very nice to work with. They really kept me up to date with everything. Gie was a very big help in closing and double checking we had everything. I was very pleased with this company.

Fantastic experience: Gie was amazing!! He helped me and my fiancé application process go as smoothly as possible!!

Negative experience: Lady was Homophobic and rude !! Called and was inquiring about the property on Highclere … everything was good until she asked who would be occupying the residence I told her 3 people (myself, my sister, and her girlfriend) she said “did you say your girlfriend” I said no my cousins significant other that’s when she said “we don’t allow those roommate accommodations” … I said “mam we are all family, so mam no one that rents from you is allowed to have a significant other”. She says well I um don’t mean it like that … I said well mam I’m going to ask for some clarification because it most definitely seems as such and she says “well I’m not going to argue with you and hung up on me “!! This was tasteless and if this is a representation of the people they employ and their companies belief there is no place for these people within our community. I am seriously in shock and disbelief!!

Fantastic experience: Heather Pasek was very helpful and supportive throughout the application process. Couldn’t ask for a better experience. Highly recommend. Gie from Peace of Mind was also incredibly helpful and answered all my questions in a fast manner.

Fantastic experience: Living in a house managed by Peace of Mind has been awesome. The team is super helpful and easy to reach, and they actually follow through when something needs fixing, and most importantly they truly show they care for their residents. It’s been a totally stress-free experience, and I would absolutely recommend!

Fantastic experience: Peace of Mind Property Management company comes out to the home once a year for an inspection and never has it been so easy. Mrs. Connie was our inspector that came out to our home and did a fantastic job. She presented with a smile on her face and was very polite to my family and myself. She was quick with her inspection and best of all showed up on early for the appt time. Really appreciate Peace of Mind sending her out for my inspection. Thank you all once again.

Fantastic experience: I cant thank enough Peace of Mind for their great service. George the maintenance coordinator is very efficient while helping us get our requests approved and taken care of quickly!

Fantastic experience: Gie was a pleasure to work with. He kept me informed throughout the process. He’s prompt and was very responsive and professional. I would highly recommend him. Thanks, Rusty

Fantastic experience: It was a pleasure to work with Gie, he ensured the application process was smooth, and communication was impeccable. Noro (Move in Coordinator) has been nothing shy of amazing. Her communication and accessibility has been wonderful. Upon moving in; I've had the pleasure of working with Jorge (Maintenance Coordinator) and I can't be more pleased. His professionalism and dedication to customer service has been unmatched. Thanks Peace of Mind properties for your professionalism and dedication and unwavering support to helping customers.

Fantastic experience: This company made my life and moving to San Antonio so much easier, the leasing is great all the process is great but something that is better than other companies is the maintenance department (always hard to deal with) but George Sosa do a great job on Peace of mind. Is so fast to made the repairs, great communication and he called me when I have 2 issues at my house and everything was done in a day. Highly recommended

Fantastic experience: We rent from Peace of Mind and our water heater went out Wednesday night around 10pm. They sent someone out first Thursday morning to check it out and it turns out it needed to be replaced. We had the approval and the go ahead for a new water heater Thursday afternoon and they came back first thing this morning to install it. George from Peace of Mind is always extremely helpful and keeps us informed on where we are from start to finish. By far the best property management company we have ever used. Thanks so much, George!

Fantastic experience: 5-star service provided by George the maintenance coordinator. No doubt he´s an asset to the company! Thanks to all the staff from Peace of Mind

Fantastic experience: Peace of Mind Property made the leasing process straightforward to accomplish. Gie provided great instructions and was great to work with!

Fantastic experience: This company, namely Janie De Jesus, Emma and Connie have been absolutely amazing. First, the company I love that the owner has videos on how to get the most out of your property! Those tips have been so insightful as a new landlord. Janie, is very personable and upfront with everything. She is patient and kind and answers all of my questions. Emma who is Janie’s assistant seamlessly followed up with me to begin the process of renting my property. Connie! Who tends to the repairs in the home is very efficient! Does fast and quality work and communicates along the way with photos and other concerns. Connie has went above and beyond and my home looks renewed and ready for its new tenants. I’m so thankful they truly live up to the company name. Thank you POM!

Fantastic experience: Just wanted to give a quick update regarding how amazing Janie & her team are in supporting & servicing their clients. Service is second to none. Hard working support & quality individuals. Our pleasure working with Peace of Mind. 5/5 stars.

Fantastic experience: Peace of Mind has exceeded our expectation, George the maintenance coordinator provided exceptional service. Good communication and very eficient at addressing any issues.

Fantastic experience: Outstanding response to urgent maintenance request. George was professional and explained exactly what needed to be repaired. Very respectful of our home and his work was clean and efficient. Thank you!

Fantastic experience: Piece of Mind property management got us approved quickly and efficiently. They were VERY helpful when it came to getting the financial documentation required for approval. They were patient and understanding with my ignorance. GIE especially stood out. He is definitely committed to his job and deserves recognition. Thank you POM!!

Fantastic experience: I would like to share an amazing 5 star review for Connie. She conducted my home inspection with courtesy, professionalism, and efficiency. We had a very nice conversation, and she took the time to explain the steps and purpose of the inspection process. If you need a home inspector, please ask for Connie. She is simply the best!!!

Positive experience: Let me start off with saying, Connie and Norlo deserve 5 stars. It’s because of how we’ve been treated by the rest of the office and run through the wringer as tenants that I had to take away a star. (Maybe even two). Experience 1: When touring the place we had to request a refrigerator. As tenants that is not our responsibility to provide. Experience 2: Upon moving in, when very hot and sweaty and feeling pretty gross, we couldn’t take a hot shower because something was wrong with the hot water heater. We had a repair man out, who said it was because a sensor was bypassed. We tried to ask maintenance to fix it and they refused saying it was due to our responsibility of maintaining the system. That is dangerous and a big liability and not a tenant’s responsibility, again. Plus we just moved in so it couldn’t have been us. Finally the guy came out again and provided the paperwork we needed for the property manager to send someone out to fix it. Experience 3: Within weeks of moving in our dryer wasn’t working so we called and they had an electrician out who said it may be how old it was so we had an appliance repairman out and he checked and gave the dryer a clean bill of health saying it was something electrical. They sent the same guy out who said the same thing. We bought a new dryer, same issue kept occurring. Maintenance refused at first saying it couldn’t be their issue, but we asked for just a second opinion and finally this gentleman was honest and told us it was the breaker. Sometimes electricians will take advantage of homeowners and put in the wrong kind so that it’ll go bad or the dryer isn’t adaptable and do what they did of telling us it was our dryer forcing us to keep buying new. He replaced it with what we needed. Since then, we’ve been nervous about reporting anything that they may blame us and either evict us or at the very least not get our deposit back. While completing our inspection for the renewal, Connie came out and was fantastic! She explained a lot of things and even helped with others. She gave me her email to contact her for any reason. What started as a nerve racking situation turned into a great one thanks to her.

Fantastic experience: Exceptional Service from Connie! I can't say enough about the outstanding service Connie provides! From day one, she has been incredibly attentive to the property, ensuring everything is well-maintained and running smoothly. Her customer service is unmatched—always professional, friendly, and willing to go the extra mile to make sure tenants are comfortable and satisfied. One of the things I appreciate most about Connie is her excellent communication. She is always quick to respond to any questions or concerns and keeps everyone informed about important updates. It’s clear that she genuinely cares about both the property and the people she works with. If you’re looking for someone who is reliable, knowledgeable, and truly dedicated to providing top-notch service, Connie is the best! Thank you for all that you do!

Fantastic experience: I worked with Lougie to secure my lease. Lougie was extremely helpful throughout the entire process. Highly recommend you request him by name.

Fantastic experience: I had the pleasure of working with Janie De Jesse and Connie Kuenzel at Piece of Mind Property Management for the past four years, and I cannot recommend them highly enough! From the very beginning, Janie was an amazing person to work with. She was always incredibly helpful, ensuring that any issues with the property were addressed promptly—often within 24 hours. She kept both the property owner and tenants on the same page at all times, making the entire rental experience seamless and stress-free. It was truly a pleasure working with her and the incredible team she runs. When it came time for our move-out, Connie Kuenzel was outstanding. She walked me through every step of the process, making sure I fully understood what needed to be done for a smooth transition. At first, when she recommended using POM’s preferred vendors, I assumed it was just for their benefit—but I was so wrong! After my initial walkthrough, I completely understood the process. I decided to use Gus from Tidyness Cleaning, and he was AMAZING! His pricing was super reasonable, and he was fantastic to work with. We also used the recommended carpet cleaning service, and the home was left immaculately clean—resulting in a 100% refund of our security deposit! A huge Thank you to Connie for taking the time to explain POM’s process, answering all my calls with patience, and handling everything with such professionalism and kindness. I truly enjoyed my four years renting with Piece of Mind Property Management, and if they had a home available in the new area I moved to, I wouldn’t have hesitated to stay for another four years! If you're looking for a property management team that is professional, responsive, and truly cares about both tenants and property owners, I highly recommend Janie, Connie, and the entire POM team!

Fantastic experience: This 5 star is for Connie and her inspection team. She is very responsive and cares for her clients' homes. She does a first class job in making sure the homes stay up-to-date and are fixed/cleaned to the level of the clients satisfaction. Well done, Connie! Thank you for going above and beyond for your clients.

Fantastic experience: I had a great experience with Peace of mind with my property. I was able to reach Janie on the phone or email and she is prompt and on top of things. The onboarding process was easy to understand and i have all my questions and concerns answered. I like that POM is a local company as well bc they know how the market is here in SA for RE needs. I highly recommend POM.

Negative experience: Every interaction with this company has been subpar after the introduction. Every time we get contacted it presented in a passive aggressive threat when we report any incidents, damages, etc. and they do nothing to manage between the HOA and the resident. So as a resident you effectively get bullied on two fronts with nothing you can do except take it. So glad to be moving out and away from this neighborhood and this organization.

Fantastic experience: Gie was very helpful, communicative, and accommodating on our upcoming lease and securing our approval for the very first property I was hopeful for in moving from Austin to San Antonio. He helped make a typically tedious process seamless and easy with a one-business-day turnaround.

Fantastic experience: Working with Gie,has been such a pleasure. Moving from out of state, they truly made my moving process stress free. The entire team at Peace of Mind has been amazing so far.

Fantastic experience: Gie was an amazing point of contact and he made the process of renting through Peace of mind so smooth and painless. When we started the application my wife and I were super nervous because we didn't have a good experience with the last company but Gie was always there to answer any of our questions and made sure we had everything we needed to be successful.

Fantastic experience: Amazing company! I recommended it to all my friends who own rental property. When something is wrong, they act quickly and professionally. It is good to feel you are in good hands, especially when you are outside the States. Thank you again for all the professional tailored support.

Fantastic experience: George the Maintenance rep for Peace of Mind was very kind and communicated with me better than I could have imagined since I was out of town when it occurred. My schedule was booked with work and meetings yet George was able to take photos and help me understand what the issue was. He was timely for both the tenant and for me the owner and it could not have gone any better. Thanks Peace of Mind for having a maintenance rep I know I can trust.

Fantastic experience: GIE, was amazing from start to finish. Very thorough and detail oriented. My family relocated from MD and GIE made the transition smooth. I appreciate honesty and GIE was truthful and open from start to finish. Highly recommended.

Fantastic experience: Excellent communication, Quinn and Janie really did an excellent job of getting me a tenant and handling everything they could for me. I have no complaints, I was with Mynd before and they are HORRIBLE! That company needs to be banned from doing business.

Fantastic experience: As a REALTOR, my clients' best interests are always my top priority. This was my first time working with Peace of Mind, and it was a fantastic experience. Luigi and Norlo were very helpful and patient throughout the process. I would 100% recommend them!