RentWerx Property Management

Fantastic experience: I had a great experience working with this property management company. Their team is professional and responsive. I highly recommend their services to anyone looking for reliable property management.

Fantastic experience: Fernanda Munoz Was awesome and walked me through everything every step of the way. She definitely made this move as seemless as possible.

Fantastic experience: Each person that contacted us was professional and courteous. They responded to emails in a timely matter. Made sure all of our concern were answered and handled very efficiently. Added bonus, they already have the utilities on and will assist with getting them in your name, making this process stress free.

Fantastic experience: We had a major leak Sunday. Our water has to be shut off and we thought we'd be without water until Monday because it was already getting dark. I was so happy to be notified that we would have someone out within an hour. David showed up on time and fixed our issue and saved the day. He even gave us a tips on how to minimize the possibility of it happening again. I'm quite sure he was tired after a long day but he shook my hand with a smile and drove away with our issue resolved. Great that we are provided vendors who are honest, efficient, and professional.

Fantastic experience: Chris Villanueva was super professional and helpful today! Answered all my questions - Thank you Chris!

Fantastic experience: Working with RentWerx was amazing from start to finish. The self-showing option with the lockbox made it incredibly convenient to view the home on my own schedule, which I truly appreciated. The application process was smooth, straightforward, and easy to navigate. One feature I found interesting was the use of Citizens, a third-party service that assists with setting up utilities. I think it’s a great resource, especially for renters who prefer extra support during move-in. However, it would be even better if this service were optional, allowing renters the flexibility to either use the assistance or set up utilities on their own. Please read your lease and know that if any of the appliances are damaged upon inspection move-in, they will not replace them Overall, my experience was ok, and I would definitely recommend them but bring your own appliances. Maria and Fernanda were the best part of Rentwerx

Negative experience: RentWerx was not a good experience for me. The staff did not handle things professionally, and communication issues were constant. On top of that, I ran into fees that were not clearly disclosed upfront. Anyone thinking about using them should go through the leasing agreement line by line. Based on my experience, I would have been better off using an independent realtor who could provide clearer guidance and transparency.

Negative experience: Be prepared to pay fees for breathing their air. This company is ridiculous. They require you to opt in on fees and stupid stuff that does not benefit you in any regard . After my lease is up I cannot wait to never do business with this company or any company like it. TRASH!

Fantastic experience: Excellent communication. Fast Approval after completing forms. So far I am very satisfied with this property management company and glad I gave them a chance. You should too!!! Lots of properties to choose from. Fernanda is great!!

Negative experience: 520 thurber drive. This is by far the worst company rent from. service request take forever to complete. and when you move out they will charge you bogus charges. I paid for professional cleaning and the house was spotless when i left it then they claimed the walls needed to be repainted and i had videos and pictures of everything stating otherwise. Backup to time of rental of when i moved in the house was dirty i has to pay someone to clean before even moving in which they have a 3rd party to come take pictures and videos of and also they come for rental renewals updates. This company is a complete scam at it finest. if you trying to contact anyone they don't respond in a timely manner. i've reached out to Ryan Hylinski director of maintenance 4 times by email providing evidence of my proof of everything and no response at all. no business code of ethics at all.

Fantastic experience: Fernanda has been great. She is so helpful and quick to respond.

Fantastic experience: We love our home!! The Application process was smooth, the wait time for the approval was very fast‍♀️. They worked with us and was so kind. Thank you for helping us find our first home.

Positive experience: I just went through the whole process with renting with RentWerx, and it was easy and quick! Fernanda Munoz helped us throughout the whole process. I am very grateful for her help!

Fantastic experience: They were quick to respond and answer any questions I had.

Fantastic experience: excellent experience with Fernanda Munoz. she made the process smooth and painless. great company and service

Fantastic experience: Well all I can say it that they made it so easy for us in Our most difficult situation we were in to finding a home .they were very prompt in keeping us updated with every professional detail .

Fantastic experience: This property management company has been great! They are professional, communicative, and kind. From residential rent situations to house maintenance operations, it has been nothing but a pleasure! Definitely recommend them as they guide you through every step of the way and once inside your home, are always available for any questions, comments or concerns! Alex especially has been incredible with maintenance requests; every issue has been handled professionally and communication skills go above and beyond!

Fantastic experience: Amy is the best fs wld do anything to help her *wink* and ahe has exaclent service and did not yell at me *wink***

Fantastic experience: Our transition to get approved as renters went really smother. I loved the way that we had our questions answered and was made to feel like we could call up on their assistance at any time. I would definitely recommend the team to all who are looking for rental property.

Fantastic experience: Ms. Fernanda was so helpful and made this process so easy for my family and I. Thank you again for everything!!

Fantastic experience: Tina, Ashley and Mel have serviced me very well. Thank you for all your help.

Fantastic experience: Fernanda really helped us out with our application. She helped us into a beautiful new home for our family despite us feeling like the odds were not in our favor. And for that we are grateful.

Fantastic experience: Tania is incredible to work with! Always answering every questions we have and making it a great rental experience. Thank you Tania!

Negative experience: What a terrible company! I do not advise renting through Rentwerx! You will be screwed over in the end!!!

Fantastic experience: Such a great company to work with. Fast in helping when we had questions, move it was easy and we are now renewing our lease for year 2 and it's been just as easy. Their maintenance team has been great as well. I would highly recommend anyone looking to lease or buy, to contact them.

Fantastic experience: We went with RentWerx, despite being approved for another cheaper property with Tricon, because they were respectful and quick to respond. Tricon threatened us with deadlines and canceled our application before realizing they made a mistake and approved us... Totally different experience with RentWerx and I would much rather rent from a company working directly with homeowners with respectful and upbeat interactions!!

Negative experience: Editing review. I wish I had looked at the Yelp reviews before ever entering into a home with RentWerx. The management team are great until they aren't. Our property management was good however be careful during move out as they charge crazy fees without proof and do not let you do a walk through. Very rude non communicative at the end.

Fantastic experience: Patty is a great example of top-tier service at RentWerx! Every year, she’s timely, professional, and incredibly sharp when responding to any questions I have or requests for tax information, documentation, or updates about my rental property. Her attention to detail and quick turnaround make everything so much easier. I truly appreciate her reliability and professionalism.

Fantastic experience: We loved working with Fernanda at RentWerx! She was extremely helpful, and provided answers to our questions in a timely manner. She made the entire process very easy and we would recommend anyone looking to Fernanda and RentWerx!

Fantastic experience: Fernanda was super helpful, quick, and informative with all the information we needed to get approved! Highly recommend!

Fantastic experience: Thumbs up to the people at RentWerx for getting our issue resolved in a timely manner 06/16/2025 Thanks to Alex Rojo at RentWerx for getting the porch light fixture resolved!. 01/14/2026 Thumbs up again to everyone at RentWerx! Thank you Alex Rojo for getting the A/C & Heating resolved & for helping us right away! You are Awesome!

Fantastic experience: Fernanda Munoz was incredibly helpful, making our move-in seamless; she answered all questions promptly and professionally, significantly reducing move-in stress and keeping us updated every step of the way, truly excellent customer service!

Fantastic experience: Fernanda was very helpful in making my move-in as smooth as possible.

Fantastic experience: Amazing service was attentive at all times Fernanda was such an amazing person and keeping me updated every single time there was any updates thank you so much for your service and helping me to get into a home

Fantastic experience: This was my first time using RentWerx, and I had a great experience working with Cris V. He was thorough, professional, and responded quickly. I will certainly refer more clients to this service.

Fantastic experience: The team did an excellent job replacing the door and trim. The work was completed efficiently, with great attention to detail, and the finished product looks fantastic! Very satisfied with the quality of work!

Negative experience: I just moved in a month ago. Sink and dishwasher leaks puddles. Maintenance looked at dish washer and there was rat poop underneath it and rats were chewing up the cords. They’re very much slowly fixing the problems but as a new tenant who has a job and can’t be here 24/7 to make sure the correct job is getting done is frustrating to say the least. I asked about the exterminator bc typically when you move into a place there isn’t rat poop but was told it was taken care of so I asked for proof. And had to have along argument with the maintenance manager and threaten to file a report just to get proof that it was actually done to get peace of mind. As a renter just moving into and reading past reviews of them taking security deposits I can only come to the conclusion that they don’t actually check move outs. There should be no reason the stove, dishwasher, sink, closet door, etc are broken. I was aware these duplex weren’t spectacular but I expect appliances to work and not to have rat poop in them before moving in. Edit: 8 months later. I added pictures of updates since they refused ( they said it was fixed last year, but there was rat pooped when I moved in) to bring an exterminator and the rats are back through my neighbors side (it’s a duplex). They destroyed my washing machine tube and the dishwasher/ sink again. They finally sent out an exterminator and he said yes there’s rats and entry points. Clearly it’s fall so that when rat activity enters homes. If they didn’t refuse an exterminator this wouldn’t have been a current issue. Currently I have no access to water in my kitchen without it flooding or am I able to wash my laundry as well.

Fantastic experience: Maria was very communicative and made the move in process easy!

Fantastic experience: Maria was really helpful, responded pretty quick and was open and patient with us. appreciate it very much.

Fantastic experience: This company seems very fair. We just moved into the house within Venado Crossing (military move). They have an app for everything to protect yourself as a renter, we’ve never gotten screwed over by a management company before, but this is by far the most thorough one I have seen to protect, not only the landlord, but also the renter. After directly speaking with the management team, they’re very professional and polite. I don’t anticipate any issues with them, and this could be the best renting experience we’ve had so far (6 military moves down, hopefully no more to go.)

Fantastic experience: I haven't moved in just yet but I've seen the property a few times and it's in great condition! I worked mostly with Maria, and she was very helpful throughout the application and signing of the lease process. Giving me thorough responses quickly.

Fantastic experience: Maria was SUPER AWESOME through the entire process, offering help at each and every obsticale we faced. When I had an issue that I needed help with replied to my emails with virtually no waiting at all. She was supportive, helpful, and very understanding. I really enjoyed working with her.

Negative experience: Be very careful renting or dealing with the owner . Have kept 2800 dollars after 1 year of using apparently . Apparently needed paint and new carpet . Simple scam

Fantastic experience: Maria and Staci have been absolutely great through the process! The house we had wanted ended up not being available and they helped with finding us another home! Maria has communicated very well throughout the process! With even following up with questions !

Fantastic experience: Maria was INCREDIBLE!!! She was super attentive to us during the process. When I came to drop off my security deposit she knew who I was and was extremely friendly. She answered every question, had every answer, in a timely manner and even on Saturday. So grateful she was there for us.

Positive experience: Cris was super helpful and was able to answer my questions and help with the application process!

Fantastic experience: Maria was very informative in the application process. Her customer service skills are great and she made everything a smooth process for me.

Fantastic experience: Tania is sweet and kind enough to assist with concerns on a property we went to view. Everything turned out okay and we are rescheduling to view. She took the time to read through our experience and assisted diligently. Thank you Tania for your quick response and assistance.

Fantastic experience: Maria was absolutely outstanding!! She helped me through every step of the application process, was very quick to respond, and always had a wonderful attitude. I would highly recommend Rentwerx, especially Ms. Maria Alvarez.

Fantastic experience: Very good company responsible and always communicating good communication Maria Alvarez showed me step by step on what things needed to be done

Fantastic experience: I had the pleasure meeting Maria today! She was very professional, polite and extremely helpful. I look forward to working with her!!

Fantastic experience: Awesome customer service. Very knowledgeable and willing to work with certain aspects

Fantastic experience: Maria has done an outstanding job and is very efficient and thorough with details. Maria helped us out from start to finish..Daniel Torres and Zaena Pelletier would like her to be recognized for her hard work!!

Fantastic experience: Rentwerx really handles property management with the best of tentative communication, business regulations and case by case needs. Thank You Amy Bodden!

Negative experience: DO NOT RENT FROM THIS COMPANY, THEY ARE THE BIGGEST SCAM EVER AND LOVE TO SCAM MILITARY!! and if you do rent from them, take pictures of every single thing before you move in and when you move out. We did the same and they still tried to charge us for things we did not do. We lived in this home for 6 months. SIX MONTHS. The condition the home was given to us was horrible. Wood floor ripped up from some kind of flooding by the back door. My fiance ended up getting a piece of wood stuck in his foot from it and had to have it removed. The guy they sent to fix it was so rude and so unprofessional. The home was dirty, there was some kind of saw dust all over counters when we moved in. Front lawn was dead, bushes were dying. We were already charged for a cleaning fee moving in. I am active duty military and we PCS’d to San Diego for a 3 week school then Germany. For over a month I didn’t hear a single thing from this company about the move out. I go on a field op for 2 weeks after getting to Germany and they send me a long list of CRAZY things broken in this home. Cracks in the walls are you kidding me? That’s a FOUNDATIONAL THING!!! There are huge cracks in the driveway and the outside brick of the home and even the neighbors struggle with the same things. I had someone come in and clean this home top to bottom yet still tried to say it was dirty when moving out? They charged me for a non existent hole in the wall. Also a broken bar in a bathroom? On video that’s not broken either. We have videos of before moving in and moving out. They wouldn’t respond to a single email trying to appeal any of their “findings”. The moment I got a hold of someone there over the phone as soon as I talked about appealing and getting a lawyer if they wouldn’t respond, they hung up. By the time someone got back to me they said because I didn’t respond within 7 days of the email with all the findings that I can’t appeal it anymore. Tried to explain and show proof of orders that I was away in the field. My chief was willing to write a letter, nope. This is a money hungry scamming company. Charged me over $3k in “damages” when in reality they were just looking for money to upgrade the home. Now that I’m back from deployment and I have time to handle this, I will be taking further action. I also made sure to let the BC of ft Sam know about this company and to tell service members to not rent from this company as they will be pushing that info out during indoc now. Shame on this company for doing this to an active duty single mother.

Fantastic experience: This was my first experience with Rentwerx and I am thoroughly pleased. Their rental process is primarily conducted virtually, making home selection convenient. Fernanda assisted me through the paperwork and she was awesome! I was promptly kept aware of the status through each step.

Negative experience: We recently applied for a rental with RentWerx and had an extremely disappointing experience. Despite asking three separate times over the phone whether there were any active applications for the property, we were repeatedly told that there were none. Based on these assurances, we submitted our application and deposit, only to later find out that the property had already been rented to someone else. While we understand this could happen if we were competing with another application, the fact that we were explicitly told multiple times that there were no active applications makes this feel misleading and unfair. Adding to our frustration, the company’s documentation is filled with aggressive language and excessive fees, making the process feel punitive. Instead of being a professional and welcoming experience, it felt adversarial—as if we were an inconvenience for even applying. This combination of misleading communication and excessive fees leaves the experience feeling untrustworthy and has tainted our perception of the company. We hope this review helps future applicants avoid similar frustrations.

Fantastic experience: Fernanda is amazing, great communication and keeping us updated with everything!

Negative experience: This company is absolutely trash. From start to finish and still not done these guys have 1 fee and 1 lie at a time.

Fantastic experience: Rentwerx has been seamless for the beginning process of getting into a rental house. Fernanda has been great to work with and very quick to respond when we’ve had questions.

Fantastic experience: She was very informative and provided all the information I needed to give my clients. Thank you for your help.

Fantastic experience: We used RentWerx for several years as the property managers for our home while overseas. We've received outstanding and responsive service from the team during the entire time we used RentWerx. Most recently - and honestly what I'm most grateful for was the high quality and expedited make ready work by Alex Rojo during as we prepare to move into our home. The home shines and we can't wait to move in - thank you Alex!!!

Fantastic experience: Fernanda and Tania were amazing! Glad to have them & found a new rental home for my family. Very professional.

Fantastic experience: I had an outstanding experience with Rentwerx! From start to finish, their team was professional, responsive, and incredibly helpful. Ashley Bonahoom made the entire process smooth and stress-free! Communication was always clear and prompt, and she truly went above and beyond to provide exceptional service. Highly recommend!

Fantastic experience: The great ladies at the office are always so helpful and nice to me. Santiago the maintenance worker that completed my renewal inspection was very informative, polite and professional. Thank you RentWerx for allowing me to lease with yall and renew. I plan on leasing with yall for much longer and eventually buy through RentWerx.

Fantastic experience: RentWerx has provided outstanding communication and service throughout the process of renting my new residence. Fernanda has handled the rental process promptly and professionally throughout. All communication was provided quickly and she was knowledgeable, able to answer all questions I had.

Fantastic experience: It's a very friendly company! Miss Fernanda Muñoz helped us and did everything very quickly and easily, she is very good at her job. For me and my wife it is pleasant to be part of this company.

Fantastic experience: Fernanda and the team were very helpful and very communicative throughout the entire process. I appreciate all their hard work and assistance. And I will definitely be recommending them to others

Fantastic experience: Tania was a big help with scheduling for me when I had hard time putting photo I'd in it! Big help!

Fantastic experience: Great service and customer care Ms Fernanda was truly amazing and a great asset to RentWerx. Thank you for all the assistance and understanding.

Fantastic experience: I can’t say enough great things about my experience working with Fernanda Muñoz at RentWerx! From start to finish, she was incredibly professional, patient, and thorough. Fernanda kept me updated every step of the way, answered all of my (many!) questions promptly, and went above and beyond to make the approval and leasing process smooth and stress-free. Moving can be overwhelming, but Fernanda made everything feel easy and organized. I truly appreciate her kindness, attention to detail, and dedication. Thank you so much, Fernanda, for all of your help — you’ve been amazing!

Fantastic experience: I like the houses you have for rent but it’s a little too much for my budget. I am on a fixed income thank you any way. Lupe Gonzales

Fantastic experience: Ms Villanueva was very helpful and knowledgeable. Sent me link to process next steps immediately! Great service!

Fantastic experience: Well I just want to say Cris Villanueva is helping me right now to submit my application for a new house rent that I liked. Kind and helpful to me .

Fantastic experience: Met with Amy Bodden. She is a total class act her customer service, friendliness, and professionalism is truly refreshing to see. I would highly recommend rent works iand the staff at this company.

Fantastic experience: Very helpful. communication was on point. Fernanda Munoz helped me out and she was very kind and replied back to you.

Fantastic experience: RentWerx has been 5 star the entire time through the process. Very prompt in their response time, and helped me get through it all in an easy way. Thanks!

Fantastic experience: Service was fast and seamless and Ms.Fernanda was very helpful throughout our whole application and approval process! :)

Fantastic experience: They responded fast to my inquiries. They moved fast on my approval. Fernanda helped me to make sure all my paperwork was in order.

Fantastic experience: We are very impressed with the professionalism of our Rep, Myranda, at RentWerx. She quickly responds to every text and every question that we have. We are first time landlords, so we are navigating unknown waters. Myranda is helping us tremendously. We give her our heartfelt gratitude!

Fantastic experience: Nora was helpful throughout my move out process, she was very responsive and treated my situation with urgency. I'm grateful for the customer service and experience under RentWerx.

Negative experience: Best to avoid this company. Lots of extra charges (having to pay for a rental reference for example- really??) , and they nickel and dime for everything. Pay your security deposit instead of paying a monthly fee. You get nothing for the fee-it doesn't protect you at all, and Rentwerx will gouge you after you move out anyway, because they can. The review process is a joke. The house we rented was ok, but they provided no maintenance at all.

Fantastic experience: I was amazed at how quickly I received an initial response from this property management company, and the excellent communication has continued ever since. Maria, the Director of First Impressions, has been prompt, kind, and professional in every interaction with my family and me. Her title suits her perfectly—she truly left a wonderful first impression! I’m excited to be a tenant with RentWerx and look forward to experiencing all that they have to offer.

Fantastic experience: RentWerx has been so helpful and kind to us. Nora is so helpful and takes the time to explain things to me so I can better understand our rental agreement.

Fantastic experience: Easy application process. All the site links worked with no issue. Terms were laid out without any double speak. Fernanda has been very helpful and responsive to all my questions post-submission.

Fantastic experience: Fernanda was so helpful with have our questions answered And in some case fixed. We’re excited to move into our new home.

Negative experience: Don’t rent from this place we rented from them for a year and half and first of all they charge for every little thing and then when we moved into the house it was horrible but we needed a place to live so we did it but the house had mold in the bathrooms and the carpet was so disgusting that I cleaned the carpets the best I could before we moved and we cleaned everything before moving our stuff in to the house and the whole house needed to be painted and it was so bad the baseboards and everything and now that we moved out they are charging us for paint touch up and $95 fee inspection when they have to do that inspection anyways so why do I have to pay for that and now they are trying to charge us for utilities when I got my final bill from cps energy and that’s , that we left the utilities on for them till August 5,2025 like they said we moved out on July 29,2025 . So definitely don’t rent from them unless you want to pay them to do their job and you want a dirty home and then they try to charge you for stuff that needed to be done before you moved in!!!!!

Fantastic experience: RentWerx is my go-to Partner to refer my investment clients to for property management needs. They are the best of the best!

Fantastic experience: Ashley Bonahoom was so helpful and patient. I had so many questions and she didn’t mind answering them at all. She was kind, I didn’t feel rushed. I felt comfortable enough to ask, if I didn’t understand something. I would recommend her services to anyone!

Fantastic experience: Guy was really nice and was actually the same guy that inspected the house the last time. Was feeling a little under the weather and told the guy. He was apologetic and was really quick. Thanks again for the well wishes

Fantastic experience: Renting with Rentwerks has been so positive! They meet and go beyond repairs that are needed. Alex is the go to guy! He is professional and very helpful. Our rental needs are responded to quickly and with much respect from all the maintenance crew and even those that are contracted out. Thank you!

Fantastic experience: Amazing company to work with. They made the process super easy and handled with the utmost professionalism. We just found our home through them and I cannot thank their team enough for making everything so smooth and clear.

Negative experience: I used Rentwerx for years to oversee a home and then just used them again for my own home rental. Everything goes well until you need to move back in. These people lied about services rendered in our home and then they badger you about paying even despite photo evidence that the work wasn’t done. The rep we worked with (Alex Rojo) was so rude in his emails to us and very difficult to work with. It felt he intentionally made things difficult for us and went out of his way to ensure an awful experience. It’s a helpless position when someone has control over your own home and is not partnering with you to ensure all commitments are met. It was not left in great condition and we had lots of repairs to contend with - we owned that but it was disappointing how little Rentwerx did to take care of our home. The staff seems to have very low integrity, feeling slighted that we opted to move back in and not continue renting. It was odd. They’re still attempting to charge me for a “professional cleaning” service that was never rendered. Rather, itappeared to us that someone came in with a dirty rag and wiped everything down. Our home was disgusting upon moving back in and I still get an email almost five months later about it even after I went back and forth the with them about it months ago. They’ll seem great at the beginning but be cautious when you’re moving back in - they don’t do business on the up and up and they lack real service skills. Trust me and don’t waste your time, money or energy either this company. I would never use them again and I urge others to do so at your own risk. Use them with caution.

Fantastic experience: Myranda has been awesome to work with! She’s very quick with responding to all questions, she came out within a couple days to sit and speak with us and she’s very professional and thorough with explaining the process. (She also keeps it real about pricing/the market etc.) I think she is the main reason we went with RentWerx! Thanks Myranda!

Negative experience: Fernanda was a great relator who answered all my questions in a prompt manner. However, rentwerks in general as a company was very sketchy to deal with trying to get extra fees info in general you have submitted your application in total to try to get the true price upfront. BTW there is a lot of hidden fees in the application itself.Honestly probably will not resign after my lease is over since I do not like the way the company handles their business. I have updated my review because I do not appreciate the space that was not given when I told Fernanda that I was able to complete the deadlines of setting up the utilities due to my grandmother dying and having trying figure out how to grieve and setting up her funeral.It just further validated that she just wanted my money and did not care what I had to do to meet her deadline. I understand that deadlines have to met however if someone communicates a death in the family and they have to deal with that before moving it should be respected especially when I state that I am currently at the funeral home. Update 1 Year Later: This is one of the worst places I have rented. The unit itself smelled terrible and wasn't cleaned well. The unit had a lot of trouble with crickets coming from the faucets, to the AC shutting down almost every other week due to the storms or wind. I would not recommend their properties.

Fantastic experience: I had a fantastic experience with Ashley. She was incredibly responsive and made the process seamless. Overall, working with Ashley was one of the best experiences I’ve had, and I would definitely work with her again.

Fantastic experience: Myranda Nombrano went above and beyond to assist us. We appreciate her hard work and excellent customer service that is very rare nowadays.

Fantastic experience: Myranda Nombrano was extremely helpful. Her genuine smile and knowledge made it easy to communicate. Thank you!!

Fantastic experience: Myranda Nombrano, has a professional persona about her. She has a compasion for the work that she does. She is a natural. She is a beautiful and awesome person. Love that smile.

Fantastic experience: Great experience with Myranda Nombrano! She provided thorough and comprehensive details related to services provided by RentWerx to better help me evaluate my options. She is very knowledgeable, friendly and has a positive attitude.