Belmont Brokerage & Management

Fantastic experience: It was amazing I love it and the building I moved in .

Fantastic experience: Responsive. Excellent service.

Fantastic experience: These guys are the best they handle their business with their tenants

Fantastic experience: Belmont Brokerage,is very reliable with all that they stand for they're great couldn't have a better management Company. Thank you Belmont Brokerage.

Fantastic experience: My experience was great! It is wonderful how quickly Belmont takes care of matters.

Fantastic experience: Very outstanding Property management, Belmont Bro have responded to all my needs of repairs from the studio. They took care of business right away. Whatever need that was needed in the studio or it would be plumbing refrigerator or stove. They took action as quick as possible. I read them 10 stars.

Fantastic experience: I had an outstanding experience working with Belmont Brokerage & Management during my recent lease search. From start to finish, the team made the entire process smooth, efficient, and stress-free. Crystal was incredibly responsive and helpful from day one, guiding me through every step. Lucille nailed it too—quick email replies and smooth lease support. Highly recommend!

Negative experience: Promptly ghosted after they realized I'm a veteran in school with a service dog. They said they'd have to "verify" my service dog before I can rent. (Violation of federal laws ADA and FHA) I am now forced to move into a trailer because they chose to ignore my emails.

Fantastic experience: Awesome company to work with...Staffs friendly and professional. They also work fast to get you in a new home....as long as you work with them , regarding docs they need.

Fantastic experience: Maintenance is quick to respond they are professional friendly and helpful.

Fantastic experience: Belmont brokerage is fast and efficient when it comes to maintenance if something is broken, leaks , squeaks they are on top of it when you place the order

Fantastic experience: I’ve been a long time tenant of Belmont. The have always been very responsive to any maintenance request. I recently had my refrigerator go south on me. They replaced the refrigerator in less than 24 hours. They were courteous and respectful when they remove/replaced the refrigerator.

Fantastic experience: Excellent company. Very friendly and very efficient.

Fantastic experience: There maintenance service is always on time and always so professional love the ladies that work with passion there too.

Fantastic experience: From viewing the property to moving in, my experience with Belmont has been fantastic! Lucille has been so kind and knowledgeable, and has responded to my myriad of questions promptly and helpfully! Stellar company to work with!

Negative experience: Well the reason for the sad face s because i have been having problems with the roaches in my unit I've been living here for 9 years i have not had this problem since i been here because the previous property management had every unit sprayed when i moved in i have had my unit bated twice once last year and once this year and i don't want to point the finger as i was told by someone in the company i asked could that spray the apartment under me and i was told that the company would send notices out to everyone about getting their unit sprayed that was last year and i keep telling the person or people that that can't just go have their unit sprayed but i was told that that would send notices to everyone that did not happen and now i have a infested apartment with roaches because no one has sent notices to the tenants to have their so get different apartments sprayed is not working the main source needs their unit sprayed it was not any roaches in my unit until someone moved in the unit under me the previous tenants that lived there didn't have no problem with roaches and i didn't either the roaches are bad in my unit it was sprayed one week ago and That still all over my unit looks like that gonna have to come back to spray again I'm not happy about the roaches in my unit because some one else is not getting their unit sprayed it will continue on until that get to the source and its not my unit that's the problem

Negative experience: If you want to live with RATS and MICE in your kitchen for months (yes both types of rodents) this management group is perfect. I had to call Long Beach Code Enforcement before there was finally a resolution.

Positive experience: The staff at Belmont Brokerage are very nice! Their maintenance team is quick to handle any maintenance requests, which I really appreciate! Downtown Long Beach has it's issues w/the unhoused, but it's been cool, overall the neighborhood seems okay so far. I would recommend Belmont Brokerage, and giving the city of Long Beach a chance!

Fantastic experience: Every experience with staff and maintenance has been very positive. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: I got a recommendation from a friend who rents from this management company. Everyone was kind and made the process very easy. Simply leave collateral to view the apartment and if you like what you see, use the collateral to pay the application fee. My approval process was very quick, within a week, and I was able to get my keys this weekend. I will definitely be recommending Belmont Brokerage to people that I know are looking.

Positive experience: 1019 Cedar has pest issues. The management does a good job. However the new state laws make it so anyone can rent so I am getting drug addicts,loud music, members only parties and drug dealers in my building. I do not need this as I am trying to sleep and get to work to pay my own rent.

Fantastic experience: After receiving a fast response time and being allowed to view the apartment I ultimately found my long term home after being helped by the fantastic team presented at this company. I would like to highlight how attentive and respectful they all were throughout the whole process. I would recommend this company and their properties for anyone looking for a cozy long term home.

Negative experience: Apartment managers are lazy. Especially Crystal.

Fantastic experience: Amazing and helpful company, everything moved smoothly and quickly.

Fantastic experience: I have been renting with Belmont Brokerage for 13 years. It was a bit of a rocky start however that changed when Viviane took over the property where I live. She is amazing, truely. She answers her phone, calls you right back and gets things taken care of quickly. Viviane respects her tenants and it's always refreshing to feel seen and heard.

Fantastic experience: Tenant for 9.5 years and Belmont Brokerage was always resolved maintenance requests right away. My apartment was in nice condition. This company kept my apartment in good condition and was always there for me. -Glenn

Fantastic experience: Lucille was so helpful in the process of getting my apartment! These guys are awesome

Fantastic experience: We rented with Belmont for 6 years and had a wonderful experience. Our property manager Viviane was the best! She was always professional, attentive and reliable to any requests/questions we had. The whole team was always on top of it as well from maintenance requests and to answering any questions. Thank you Viviane and Belmont. We would totally recommend this management company!

Fantastic experience: *** I'd like to say this, we are now residents of one of the properties and the experience is a lot better than the first time. So far it's been 6 months and no complaints! I have recommended a few of my friends to the property! ☺️ Just make sure you have all you ducks in a row and you will be golden! Also take your time in looking for the right place for you! If you apply with two people, and one doesn’t meet the criteria, they will only use one person’s info for the application. Even if both people make 4x the rent to live at the residence. They WILL NOT tell you this information and, it IS NOT on any of the paperwork you fill out. I was kind of disappointed and confused with how their system was. But honestly it seemed that they just wanted to collect that 40.00 and deny. I didn’t want to be one of those people to hop on the bandwagon and leave a review that would create more of a perception but if they communicated more I think it would have been a better understanding, whether you get approved or denied. These places run a HARD CREDIT CHECK inquiry and CHARGE! A little bit of communication is FREE! Thank You again!!!

Negative experience: Horrible experience after spending all my effort and value time!! I'm saving you $40 BUCKS for the application NOT TO EVEN TRY!! IF YOU DONT MAKE $$$$ 3X THE RENT IF IS $2000 APT. THEN YOU SUPPOSED TO BE MAKING MORE THAN $6000 MONTHLY IT MEANS YOU WONT QUALIFY!! BUILDINGS ARE SUPER SAD OLD SCHOOL NO PARKING BUT THEY ASKING TOO MUCH! IF YOU STUDENT, OR SENIOR, PART TIME JOB, SINGLE MOM, THEN YOU SCREW! NO MATTER IF YOU HAVE GOOD AMOUNT OF SAVINGS WHY!? CUZ SHE SAID YOU CAN SPEND IT ALL IN ONE DAY AND WON'T GUARANTEE THE RENT NO EVEN A COWSIGNER WILL HELP, IF YOU'RE NOT RICH RIGHT! THEY MAKE IT SO HARD TO QUALIFY FOR WORTHLESS POOR UNITS APTS.

Fantastic experience: I'm a disabled veteran. These folks treated me with kindness and understanding. They look at the whole of your personal picture. Not just your credit score. I am very thankful and happy with my new apartment!

Fantastic experience: Straightforward & simple! They all helped greatly and answered every question I had. Great people !

Negative experience: If I could give -0 stars I would. Whenever there is a concern the company doesn’t respond to emails and doesn’t care. Cesar Prieto doesn’t handle any concerns. DO NOT RENT FROM THEM!!! All that will happen is that they will ignore you and take forever to respond and chances are won’t respond at all. They only care about the money you’re giving for the 12 months your there and Lucille isn’t helpful either save your money and go somewhere better!!

Negative experience: the building is in ruins and the painters that they sent in to repaint the building painted over my windows and sealed them shut. I’ve called about it before and nobody’s gotten back to me and I just called again and I’m waiting on a call back from maintenance. They hike up your rent with absolutely no improvements to the buildings. I’d leave, but unfortunately I’m stuck here for the time being. The company themselves is fine and for the most part maintenance requests are usually received and delt with in a timely manner. However, if you want to live in a place, that’s not falling apart, I don’t recommend renting from them.

Fantastic experience: I had previously rented a 1 BR apt from Belmont and lasted for 4 years then decided to move into a 2BR place also still manged by Belmont services due to how well they've been able to treat us for our stays and the transitions that took place. They've been very attentive when it comes to maintenance requests. The property onsite manager Armando also has always been very kind and respectful towards us. My partner and I look forward to starting anew at our new place :]

Fantastic experience: Lucille is a sweetheart. Maintenance repairs were fixed in a timely manner. Thank you for the opportunity to rent a property. I appreciate your professionalism and assistance during my tenancy.

Fantastic experience: Thank you for having me. For allowing me to live in this beautiful apartment. I'm very grateful! Thank you so much ⛱️

Fantastic experience: Just moved in to a property managed by Belmont Brokerage. I notified them because the shower was not draining properly-they sent out a technician the next day and the issue was fixed. I appreciate the speedy response!

Fantastic experience: AMAZING, AMAZING, AMAZING! I APPRECIATE BELMOUNT BROKERAGE FOR GIVING ME AND MY FIANCÉ THE OPPORTUNITY TO WORK WITH THEM! I AM FOREVER GRATEFUL AND WILL RECOMMEND EVERYONE TO COME IN AND APPLY!

Fantastic experience: I probably bugged ms Lucille but the whole firm was so patient with me. This was my first time getting my own place and they made the transition and everything so smooth. She was so helpful and for that im forever grateful

Fantastic experience: My experience with Belmont Brokerage & Management has been more than positive. Lucille is very professional yet patient and empathetic. I needed an apartment ASAP, it was difficult for me, Lucille was/is a positive light. Melissa is always kind and professional, I appreciate the two, life's hard and people are not always kind.

Fantastic experience: Every single person in the office has been sooo helpful and kind and have gone out of their way to accommodate me and my disability and other things. They go way above and beyond to help their tenants and are quick to respond to any service requests. If I could I'd give them 10 stars!!!! Thank you sooo much!

Fantastic experience: If I could put 10 stars on here, I would! I really appreciated everything that Vivianne of Belmont Brokerage did to take care of my apartment and leasing needs! She went above and beyond for me and was willing to work with me, in times of need. If I were to rent from Belmont again, I would & I highly recommend them for the Long Beach area!

Fantastic experience: I have had a great experience with this property management as a new person that moved to Long Beach, Ca. They care about the tenants and take care of maintenance issues. I have met kind and respectful maintenance workers. The apartment property I live in is gated, clean, and feels safe and there is paid garage parking available. The personnel at the management office, Lucille, Rosy has been so kind and understanding! I highly recommend Belmont Brokerage & Management for your apartment needs.

Fantastic experience: Whenever I request maintenance or other issues about my apartment with Belmont Brokerage, they respond in a timely manner and they get the work done soon as possible and efficiently. Great customer service

Positive experience: I had a very pleasant experience with Belmont Management. I will definitely recommend this company

Fantastic experience: If there were 10 stars I would definitely have to give them all to this property management company. Belmont Brokerage provided my family with a home within a few weeks of applying. There are so many options available in several areas throughout the Long Beach community. I appreciate all the hard work the team does at answering all of my questions from the moment I stepped foot in the office I was greeted with a smile. I’d definitely recommend this management company to all my friends and family. Thank you Belmont Brokerage for high quality services! We love our new home!

Fantastic experience: Best ever!! My hubby and I were looking for an apartment for a long time, when we were told to try this company and boy was I glad that I did. They helped us so much and we found our perfect spot! The process was so easy and got approved very quick! Thanks to all the staff here!

Fantastic experience: Belmont Brokerage provided me with excellent service when I had two maintenance requests. Both were handled immediately and in a professional, courteous manner. Thanks Belmont Brokerage and Management!

Fantastic experience: Maintenance request are always handled quickly. My apartment manager is always easy to contact. My new screen looks good!

Fantastic experience: Great staff attention to customers

Fantastic experience: Been with Belmont brokerage going on 2 years. They are quick to answer calls, respond to your request and get the job done. They're great so much better than my past experiences with property managers. I highly recommend them.

Fantastic experience: Had an amazing experience with Belmont Brokerage. I went in to view a few properties, super easy just leave a $40 key deposit and your license then get the keys to view the properties. I found the perfect unit that I liked and applied right away. The application process was easy and quick. I heard back right away from Ms Lucille, she was so sweet. I was approved within a few days. During the entire process Ms Lucille was super helpful and had great communication. All the way until I got my keys she made sure that all my questions were answered. I interacted with a couple more of the staff at the office at the front desk and everyone was so friendly and helpful. All in all a great experience and looking forward to moving into my new place. Thank you Ms Lucille and the staff of Belmont Brokerage :)

Fantastic experience: I will definitely start off by saying that this place has very good energy, the moment I first walked in, I met Lucille. She was amazing at the help that I really needed. Also so Very understanding! I have lived in one of their apartments before and they have always been so prompt at everything that we needed in that apartment! So I decided to come back after a few years to look for a new place for my family! We really appreciate and are so grateful for the help that the workers have done for us and that patience they've had with me. Thank you guys and THANK YOU Lucille ! We can't wait for our future in our new home!

Positive experience: I am writing to express my appreciation for “MJ”for the exceptional service and positive experience I have had with Belmont Brokerage. From the beginning MJ has consistently demonstrated professionalism, efficiency, and a genuine commitment to meeting my needs. The level of responsiveness from MJ, has been particularly noteworthy. Whether addressing questions, resolving issues, or providing updates, your staff has always communicated promptly and clearly, making every interaction easy and reassuring. I am grateful for the peace of mind and confidence that comes from working with MJ [Belmont Brokerage]. It is rare to find a management company that delivers. Thank you !

Negative experience: My elderly dad rents one of the apartments that Belmont Brokerage runs. The walkway on the second floor is rotting from the inside out. We can literally feel the softness of the wood under our feet as we walk on the landing. It's tilting in towards the center of the apartment complex. The railing is rusted and we can tell that it's not weight bearing. It would easily break off if enough force was used. There are children who live at that apartment complex. Total safety hazard. When I talked to the property manager about it, she told me to go to Belmont Brokerage and fill out a maintenance request because if she were to request it, it would take longer than if we did it ourselves. So, we went directly to Belmont Brokerage and filled out a maintenance request in May 2019, and nothing was done. So we filled out another request in October 2019, and nothing was done until December. Currently, the carpenters who are working on the walkway, tore up the flooring and revealed all the rotting wood underneath (I'll post the pictures). Also, they never caution taped off the area or let my dad know that they were going to work on the flooring in front of his apartment. Also, my dad's Central air unit wasn't working when we put in a maintenance request back in May. They finally turned it on at the end of November, but it just blows cold air, no heat. On top of all this, they increased the rent price a hundred dollars more. My dad is paying more money for a crappy apartment complex, in which Belmont Brokerage doesn't keep proper maintenance standards. When I show these pictures and video of the walkway to the city of Lakewood, I hope they condemn that building and Belmont has to pay for everyone to relocate to a safer living space. OCT 8, 2024 Roof maintenance caused a huge pipe leak in my dad's ceiling. I let the property manager know and she told me someone would be on the way to fix it. I wanted to confirm with the belmont emergency line that someone was on the way, but instead they told me that no one would not be coming to deal with it until the next day. belmont emergency line didn't provide me with a time for the next day and told me to call my property manager to figure out what to do. I told my property manager what belmont emergency had told me so she called them. she talked to them briefly and said that Anthony was not willing to come down at 12am to fix a roof.

Negative experience: Managers on 1736 E 4th street long beach, CA.90802 Keeps awake everyone in this neighborhood with SO LOUD TV,MUSIC right now it's 6 :40 am 10/05/2024 and they been awake all night long....The company knows about THIS ABUSIVE BEHAVIOR BUT THEY DOESN'T CARE THIS ABUSIVE BEHAVIOR MUST STOP. !! PLEASE NEIGHBORS SPEAK UP !!

Negative experience: I have spent days and hours researching reviews and experiences with this Management Company and i would have to say that the comment by Vanessa Jarvis sums them up. Along with the countless other complaints. And i agree with her that the positive reviews do not seem legitimate at all? How could the reviews be so drastic in difference? It does not seem possible at all? As more then one commenter stated i to was addressed by a young lady who is suppose to be in charge of getting problems fixed at these properties that they state they are managing and she also had zero interest in why i was calling and the first time while i was speaking to her she hung up on me and then when i immediately called her back she sent my call to her voicemail (which they never respond to) and to this day she has not addressed 1 single issue at the building with Number 1 being the serious Raccoon, Rat or Whatever else type of rodent that it could be living in our walls problem at our building on top of all the other countless issues going on for years. In 2023 for Customer Service to be so very poor is really unbelievable. Is there even a Manager at the location that oversees these roque employees and how they are handling paying owners and tenants problems? Do they even know or care that without these customers none of them would have jobs. Which frankly i can't believe they do. Unfortunately if things aren't handled quickly the Better Business Bureau and Legal proceedings are inevitable. Belmont Brokerage please do the job you are suppose to be doing and teach your employees respect and manners when dealing with paying customers. I find it hard to believe that you have been in business over 2 decades let alone 2 years with this type of blatent disregard of your customers issues with their residences. Really very shameful and embarrassing behavior in this day and age from any business establishment. Update 10/4/24 - Unfortunately a year later i am still in the same no care at all by BMC about the condition of my Apartment since day 1. And the lack of giving a damn that when someone signs a lease in California the Law states that Painting, And any Repairs or Fixes of any kind, i.e Fixtures, Window's or Seals, Heating and Air (If Any) must be done within 30 Days of the tenant's occupancy. My place still has Original everything that was never cleaned or maintained at all. And my building was built in the late 50's or early 60's. I have never been one to bug or complain about anything except when it is blantent disregard like this from a Company and how they treat their customer's and is totally contradictory to their Website Testimonial about it. Obviously so embelished it is rather embarrasing if you ask me and without us customer's No Company would even exist let alone this one. I have tried and tried to give them the benefit of the doubt but that is long gone now. Like the reviews i have been reading from other tenant's it's disgusting that this is their work ethic. Oh but rest assured they sure in the hell want that rent paid on time or else here come the threats. Funny you can't get them to repair or fix a damn thing but when the rent is a day late they sure come out of the woodwork to get it and With No Maiteinance at all for the Majority of their properties. The first chance i have i will move and have been looking for Months now but i already decided even if the building is brand new if The Property Management Company is Belmont their is no way that i will rent their. Luckily i never had to rent anything in my life but when i first lost My Mother and then 8 years later lost My Father who i took care of both till their last day and would do it again had our own home which we owned. From shady lying theives of roommates to Management Companies that are exactly the same i can see why now all my life i heard from my friends was 'Never have roommates and never ever rent thru any Management Company'. If possible only deal directly with the owner. Definately words to live by. Renters or Owners beware.

Fantastic experience: Thank you for selecting me, it was right on time,and truly a blessing!! I really appreciate your response to my maintenance request. The maintenance worker's are respectful and courteous as well.

Fantastic experience: Contacted Management about thermostat. Turn around time was very expedient to service thermostat within a few hours. Very happy with response time. Problem was taken care of. Thank you.

Fantastic experience: The peeps at Belmont are the best. I was so confused when I came in to apply and Sam, Carlos, Alex and Lucille helped me so much. They are my little tenderloins! Thank you Belmont for being so nice and patient and helping me.

Fantastic experience: I am so satisfied with my whole process I would definitely rent with Belmont again. I felt like I won the lottery

Fantastic experience: I found the apartment add on Zillow. I went to their office the next day to pay the $30 cash refundable fee and pick up the keys and tour the apt. The apartment looked exactly as the add did. It was clean and as soon as I turned in the keys I was given the $30 cash back on the spot. The application was easy to fill out and submit all of my documents and they approved me quickly as well. Renters insurance was easy to obtain through a 3rd party that they referred me to directly after signing the lease and it’s also affordable monthly. I’d definitely recommend them and I would also rent through them in the future.

Fantastic experience: Professional and caring management. Move-in was smooth. Repairs are delt with promptly.

Fantastic experience: Got approved fast and affordable really thankful!

Positive experience: Only been here for six months but so far so good

Negative experience: Review: A Disappointing Experience at 1518 East Artesia Blvd, Long Beach, CA Pros: • Prompt Maintenance: Maintenance requests are handled in a timely manner. • Friendly Staff: The management company staff are always friendly and courteous when contacted. Cons: 1. Inadequate Laundry Facilities: The complex has 18 units, yet only provides 2 washers and 2 dryers for everyone to share. This is grossly insufficient for the number of residents, leading to frequent waits and inconvenience. Furthermore, the washers do malfunction at times, and we are sometimes left with just one working washer until repairs are made. The washers also tend to flood, adding to the frustration. The laundry room ceiling has a large hole, and during the winter months the pipes on the ceiling allow water to drip onto the floor, creating a slipping hazard. 2. Deteriorating Building Conditions: The walls of the building are in a state of disrepair, with sections appearing shredded and falling apart. This seems like a potential safety issue. No repairs have been made. 3. Outdated Electrical System: The circuit breaker is outdated and cannot handle the simultaneous use of an air conditioner and other appliances. This means during both winter and summer, the breaker trips frequently, forcing all us residents to choose between staying cool or using necessary appliances like microwaves and vacuums. Numerous complaints have been made about this situation. 4. Poor Insulation and Construction: The apartments are poorly insulated. Even with the air conditioner running all day, the inside temperature remains uncomfortably high. I used a temperature gun to measure my ceiling, which read 109 degrees despite continuous air conditioning. The walls also emit heat, making it impossible to cool the apartment effectively. 5. Substandard Interior Work: Inside the apartments, the workmanship is shoddy. Boards in my hallway are improperly placed, exposing the wood beneath. Several floorboards are uneven, creating a noticeable and uncomfortable walking surface. 6. Unjustified Rent Increases: Rent has consistently increased over the years without any visible improvements to the property. In 2021, I paid $1595 monthly, and by September 2024, the rent will be $1745. These hikes are hard to justify given the ongoing issues and lack of upgrades or repairs. Despite numerous complaints from tenants, these problems persist, indicating a lack of commitment from the owner, Ronald, and Belmont Brokerage and Management to address and resolve them. I urge potential renters to thoroughly research this management company and this property before making any decisions. I hope this review brings attention to these issues and motivates the owner and management to make necessary changes for the well-being of current and future residents. Photos of the issues mentioned are attached.

Fantastic experience: Very good company love to rent from them as well as repairs get done in a timely manner :)

Fantastic experience: Lucille and the young lady at the front desk were very helpful with finding an apartment. The customer service was phenomenal and I have already recommended them to a couple of friends.

Positive experience: This review is only for Crystal our former property manager. We formerly were managed under spurr management who then sold it to Belmont. Our building needed so much work and it wasn’t until Crystal became our property manager that things finally got taken care of for us. She made the last year of our tenancy as comfortable as possible. Thank you Crystal !!

Fantastic experience: Management team is responsive and does their best to address your concerns. When I first moved in, my maintenance requests were addressed within 24 hours, which I was really impressed by. There was some miscommunication with my parking space being assigned to another tenant already, but management resolved this quickly and effectively, and they even offered to credit me back for the period I did not have parking. I feel welcomed into the office any time to ask questions or address concerns because the staff is friendly.

Fantastic experience: Very responsive for requests. Been renting for years very happy.

Fantastic experience: Nestled in the heart of Belmont Shore lies a haven of care and warmth, where our family has found solace and support for countless years. The rental place in Belmont Shore stands as more than just a business; it embodies a true sense of community and belonging. From the moment we first stepped through its doors, we were greeted with open arms and genuine concern for our well-being. Over the years, they have become more than just landlords; they have become trusted companions, always there to lend a helping hand and offer a listening ear. Their unwavering support and understanding have transformed mere transactions into lasting relationships built on mutual trust and respect. In times of need, they have stood by us, ensuring that our home remained a place of comfort and security. Their dedication to our family's happiness and well-being is a testament to their unparalleled compassion and commitment. We are forever grateful for the invaluable role they have played in our lives, and we look forward to many more years of cherished memories in our beloved Belmont Shore rental.

Fantastic experience: Just moved into a building from Belmont Brokerage and they’ve been super awesome. The smooth transition process, along with their attentive maintenance support, has made moving in effortless and easy. I couldn't be happier with my decision to rent through Belmont. If you’re looking to relocate anywhere in the Long Beach area they’re the ones to check out!

Fantastic experience: Crystal has been the best property manager I have ever had, she has helped me resolve any problem regarding the apartment quickly and with excellent communication, she is very professional and the best at her job.

Fantastic experience: I had an exceptional experience working with Crystal, our property manager, during the leasing process. Crystal’s professionalism and efficiency made signing our new lease seamless. She was incredibly prompt in responding to our inquiries and ensured that all necessary paperwork was handled efficiently. Crystal’s attention to detail and proactive approach made the entire process stress-free. I highly recommend Crystal and appreciate her dedication to providing outstanding service.

Fantastic experience: I am forever grateful to staff member Crystal M. from Belmont Brokerage. Stifled by the loss of both parents, I was on a time crunch to find safe and reasonable housing. Crystal went above and beyond all expectations. She was kind, prompt, and practiced fair housing policies. Professional practices taken, changed the course of what could have been a very stressful time. The other staff members at Belmont have been wonderful as well. Staff members are responsive in a timely and respectful manner. Obtaining support for maintenance has also been so accessible. I love the Belmont Brokerage management and recommend to anyone in need of moving!

Negative experience: Why is it that I have to pay my rent on time or get charged late fees if I decide to pay later? This apartment is soo bad and the property management does not seem to care. I have requested to have this leaking ceiling taken care of for practically a year now. Recently, they came to finally patch and paint the ceiling and install a vent for the restroom, I was happy. Only to have it days later leak, stop working, and short out the only light in the Bathroom. I’ve expressed my concerns but no one has come to fix anything. At this point I feel I have been scammed into a 12 month contract with no refund, compensation, or way out. We still have not Received a stove vent installation for cooking. They told us a little hole in the ceiling is fine. It gets hot and stuffy when cooking and feels unsafe for my pregnant wife to inhale

Fantastic experience: Prompt response and repair to the issue. Happy to be part of this community.

Fantastic experience: Amazing and I will highly recommend and very pleasant with front desk receptionist

Negative experience: We are still experiencing a leak in the bathroom it’s been months now and it seems like we keep getting less than priority on repairs for this apartment. It takes a really long time to get someone to “fix” something just to find out it is not “fixed” We have been experiencing problems left and right with this unit since we moved in. It was supposed to be “Move-in” ready. I pay my rent on time and in full every month before or on the due date. This is unacceptable and I feel we got stuck in a 12 month contract just to help pay for any repairs this unit needs at this point.

Fantastic experience: Belmont Brokerage was well organized when I went to pick up key for a self guided tour of a vacant apartment.

Positive experience: I'm currently relocating back to Southern California from up North, and it's been an extremely hectic process until I came to Belmont Brokerage. They made viewing all four of the units I saw VERY easy...and doing it all in the rain as well. All of the units viewed nicely and was partial to one in particular and already applied for it!! "Fingers crossed" and hopefully I'll be a Belmont Brokerage tenant really soon. Everyone there was so professional and extremely Nice. Thanks for being the very first company that's been awesome since I started my search back in December.

Fantastic experience: Application and move in process was fast and efficient. The stuff are also very friendly.

Fantastic experience: They really help me when I needed a place urgent and took care of me through the whole process. Thank you Lucille she’s the best!!!

Fantastic experience: This property management made the application process and move in super easy! I'm very impressed with the customer service coupled with efficient use of technology in order to feel personally taken care of. I feel confident that I will be well cared for as a tenant based on the move in process.

Fantastic experience: Viviane V. has been such a helpful property manager throughout our entire renting experience here. Our property was acquired by Belmont Brokerage a while back and really have no bad things to say. Thank you Viviane!

Negative experience: My husband and I are less than a month into our new lease and our experience so far has been a disappointment. First, upon lease signing we're told that we owe money - after paying close to 5k (with first months, rent and deposits) we knew that this was a mistake and asked them to explain what was on their ledger, what we paid and what was owed line by line - they couldn't. We awkwardly had to wait there while they checked the system and they later admitted that there was a miscalculation in the system, bit of a rough start. When asking about parking, microwave, ovens - details about the unit, deposits, etc... they gave the wrong information! We tried to shake off, they have a lot of properties and we're trying to be understanding. However, upon move in the floors were dirty, there are plumbing issues, and drum roll...there is a termite infestation! They seem to be cutting costs at every corner in terms of maintenance and tenant care... I hope that our experience improves but after all of these issues so far and living here for less than a month, we aren't too hopeful. Separately, working with maintenance staff has been great - very responsive and communicative.

Fantastic experience: Staff here are super kind and helpful and we were able to get our place quickly and efficiently! :DD

Fantastic experience: Super friendly and helpful! :)

Fantastic experience: Stuff amazing and very helpful, there very easy to get hold off and got all my questions answers. I’m a very happy with the service.

Fantastic experience: The service here is great. Crystal at the front was very helpful, kind, and patient.

Negative experience: We still are waiting for them to come and clean up our complex hence the trash is all over the floor by the trash bin and we now have animals hanging around our garage . We notified Lucille over a month ago and still nothing . It's disgusting and unsanitary and it's not the tenants responsibility to clean up the complex .

Fantastic experience: Wonderful place! Super helpful and kind people. They worked with us to help us get what we needed promptly. Definitely would recommend!

Fantastic experience: They came fast and repaired the problem quickly

Fantastic experience: The staff Sam was so patient he is the best and nice he helped me he is the best and Ms. Lucille l love her she was a joy and Cristal is good also.

Fantastic experience: We had a legit inexperience with Belmont Brokerage team they were always helpful communicative and prompt whether in office or email. Thank you Crystal!!

Fantastic experience: Their management was very accommodating in getting me moved from a place that I was not very comfortable with to an amazing place where I felt like I belonged ❣️. Thank you so much Lucille for bringing me back home!!!

Fantastic experience: BBM gets a 5 stars for me. I’ve been here over 2 years and has gotten nothing but GOOD service.

Fantastic experience: Lucille and the management team are awesome and present with patience! Anthony Holmes and his maintenance team was great to have as well for the 3 years stay in the village