6349 Riverside Ave
92506, Riverside
+1800-949-5855

Horario de apertura

  • Domingo: (closed)
  • Lunes: 8h-17h
  • Martes: 8h-17h
  • Miércoles: 8h-17h
  • Jueves: 8h-17h
  • Viernes: 8h-17h
  • Sábado: (closed)

Cannon Management: Opiniones

1.8/5 (126 Opiniones)
lagoon girl Publicada en Google 2 weeks ago

Experiencia negativa: Terrible management

Tonya Dewise Publicada en Google 3 weeks ago

Experiencia negativa: Do not ever rent with these people from any of these properties. Rude. Overpriced. Old. Dirty. All their properties. And most of their staff. Very unprofessional.

Yash Mehta Publicada en Google 1 month ago

Experiencia negativa: Altitude Apartments Moreno Valley I submitted a notice to vacate on March 21st, stating my intention to move out on May 20th — the final day of my 11-month lease. An African American female manager accepted the form in person at the office, but I was not given any receipt or copy. On May 1st, I went to the office to request prorated rent for May. The new manager, Carol Ponze, claimed there was no record of my notice and refused to make any accommodations. As a result, I'm being forced to pay for the entire month of May, costing me roughly $600 more than expected. This complex has constant manager turnover (new one almost every month), with many being incompetent and rude. The walls are extremely thin — you can hear every conversation and noise from neighbors. Critical advice: Always take photos or photocopies of any document you hand to management, get a receipt if possible, and document every interaction (date, time, name of the person). They will "lose" paperwork when it benefits them financially. I would not recommend this apartment complex.

devyn johnson Publicada en Google 1 month ago

Experiencia negativa: My family and I terminated our lease early in October 2025 at The Enclave in Menifee because we were disappointed with the unit(#414) and complex itself after moving in. We were told we would be sent a bill from Cannon Management for how much we owe. We never received anything so we decided to go back to the apartment complex and follow up with them about it. We were told someone moved into our unit already so we would only owe the amount up until they moved in. From there we were told to call Cannon Management and talk to them about the amount we owe and how we can start paying it. My partner and I have called over a handful of times and my calls have not been answered. When someone finally picked up(today) I was then transferred to another line where I was sent to voicemail. I have been trying for months to just see how much my family owes and how to pay it. It has been frustrating and a hassle trying to get a hold of someone and figure this out before the bill goes into collections and negatively impact our credit.

Cannon Management

We apologize for the difficulties you've experienced in resolving this matter. We understand how important it is to get this sorted out promptly. Please contact us directly at +1 951-679-5100 or [email protected] so we can assist you further. Thank you for bringing this to our attention.

Sharlyn Jones Publicada en Google 1 month ago

Experiencia negativa: If I could give them less I would. Worst management company in California.

Steven Publicada en Google 2 months ago

Experiencia fantástica: Huge shoutout to Justin G. from the maintenance team @ Cannon Management. Had a spontaneous kitchen emergency wayy late at night; pipe break, flooding, the works. This bloke was STILL at the door in no time, no complaints. Man's a legend, super helpful, and tbh just proper grateful for the quick response!

Cannon Management

Thank you for sharing your experience! We're thrilled to hear that Justin G. was able to assist you promptly during your kitchen emergency. It's great to know that his efforts made a positive impact. We appreciate your kind words and are glad to have been of service!

Henrique Daggett-Buchanan Publicada en Google 2 months ago

Experiencia fantástica: Well done.

Cannon Management

Thank you, Henrique! We're thrilled to hear you had a positive experience. Your support means a lot to us!

Curt Lewis Publicada en Google 3 months ago

Experiencia negativa: Jacuzzi has been down for 5 weeks, Hot water has been an issue with all tenants. I let the water run for 5 minutes before it gets warm.

Cannon Management

We’re sorry to hear that this has been your experience, Curt. We understand how important it is for community amenities to be available and for hot water to function properly in your home. We would like the opportunity to connect with you personally and address your concerns. Please reach out to our Community Manager directly at 800-949-5855 so we can discuss this with you in more detail.

Alfredo Vasquez Publicada en Google 3 months ago

Experiencia negativa: Your ratings and reviews are low and discouraging. How about a Tenant - Management Conference.

Cannon Management

We appreciate your thoughts and understand your concerns.

However, we do not have any record of you in our resident database. Please contact our management office directly with your full name and unit number so we can address your concerns appropriately. We’re always open to constructive communication. Our number is +1 800-949-5855 to discuss your suggestions further. Thank you for reaching out.

Anthony Dagostino Publicada en Google 5 months ago

Experiencia negativa: I have rented from this property management company for over five years and have consistently paid my rent on time. Unfortunately, communication has always been a major issue — phone calls go unanswered, messages are not returned, and it’s nearly impossible to reach anyone when there’s a problem. After years of perfect payment history, a single late payment resulted in an inflexible policy requiring me to pay by cashier’s check or money order for six months. This late payment occurred while I was hospitalized, yet no consideration or compassion was shown whatsoever. This requirement has created unnecessary inconvenience and additional costs, especially since I travel frequently for work and cannot easily make payments in person. Long-term tenants should be treated with fairness and basic understanding, but that has not been my experience here. I would not recommend this company to anyone who values communication, flexibility, or tenant loyalty.

Cannon Management

Thank you for sharing your feedback, Anthony. We’re sorry to hear about your experience and understand how frustrating issues with communication and payment policies can be. At this time, we are unable to locate a resident account matching the details provided, and we would like the opportunity to look into this further. Please contact our office directly so we can review your situation and assist accordingly. We value resident feedback and are committed to improving communication and service moving forward. Our number is (800) 949-5855.

arin pavlik Publicada en Google 5 months ago

Experiencia negativa: Worst rental company to live at!! Have no problem collecting your rent, but as soon as you need something repaired in your Apartment it’s an issue. They can’t keep staff in the office, so it’s constantly new people. And whenever you call them out, they claim they have so many units to take care of that. That’s the reason for why they did a crappy job when it came to your unit. I don’t care how many units you have you collected my rent with no problem so come and fix my unit with no problem. From stealing leaks to my shower, peeling to the black water pipe leaking into my wall. Mold in my ceiling and then when I called the city and had upper management come out to my unit, all I was offered as a new unit, but that means I would have to take time off work and pay to move and change all my address with zero compensation or zero help moving expenses and then told I was the one who was the problem because I wasn’t willing to move Which meant I had to take time off work buy a bunch of stuff to help me move it all, and then literally move it from one side of the apartments to the whole other side And possibly have issues in the new unit. Absolute worst place to live don’t do it!!

Cannon Management

We're sorry to hear about this experience and take all resident concerns seriously. However, after reviewing our records, we're unable to locate any resident service history that matches the details provided in this review. We encourage anyone with unresolved concerns to contact our management office directly. Please give us a call at (800) 949-5855. Our goal is always to ensure maintenance concerns are handled promptly and professionally.

Kyran OGreen Publicada en Google 6 months ago

Experiencia fantástica: I want to shout out the professional and compassionate Community manager, Rosa. She goes above and Beyond creating a safe Community where members like me feel supported and heard. I recommend the Canon management team to anyone looking for affordable living in the Hollywood area.

Cannon Management

Thank you, Kyran, for your kind words! We're thrilled to hear about your positive experience with Rosa and the community. Your recommendation means a lot to us, and we're glad to have you as part of our community.

Trinity Lomax Publicada en Google 7 months ago

Experiencia negativa: If I could give these people 0 stars I would. DO NOT MOVE HERE. These people are horrible and disgusting. First when I applied to these apartments (Sunrise Apartments) I was dealing with Denise very cool lady. They wanted $2500 in all. I paid for my apartment and next thing I know Denise text me asking for another $500. I said no the rent is only $1056 and you want $3000 out of me to move so can I just have my money back and I’ll find another place. She text me say oh no I don’t know why “he” I’m assuming the landlord wanted more and that it’s okay I’ll never hear about the $500 again. Later I find out she no longer works there and it’s said she was getting extra money out of tenants. I put in my 30 day notice. I emailed, called, and waited weeks for them to complete my rental verification. Eventually I was told to complete the walk through with maintenance and he’ll let me know what I’ll be charged. I do this and he tells me how nice I left the apartment and he’ll make a note about it and I should receive my whole deposit back. They wanted to charge me $505 out of $1500 of my deposit for carpet cleaning, painting, and cleaning fee. This is a overcharge being that I have photos of it being very clean. They also didn’t give me the chance to fix what needed to be fixed or sent the invoice of these charges or pictures of damages. As they cannot even charge you for normal wear and tear. Now it’s pass 21 days and I have not received my deposit. I was told the check was sent out on the 7th never received it. I was the property management asking for corporate she told me oh no it was sent out so I wait and still nothing so I call and request corporate again and they give me the number and corporate tells me to call the accountant Abagail and she says she doesn’t have any info to give me but that it was sent. So I’m calling everyday I call the postal office they ask for a tracking number I call and ask the property management for the tracking number they say they don’t have anything like that. So by now I’m seeking legal help. I ask them to void the check and send it again because it should’ve been here by now. I call and the Property manager Maliah says it’s Friday and it’ll be overnighted but won’t make it to me til Monday (today). Today 10/20/25 comes it’s now over 30 days and no deposit and I get nothing so I call and once again I get the run around to call this person then call this person. Abagail calls me back being hostile asking me to stop calling. No I will not I should have my money you guys received a ready to move in apartment and your keys and I still don’t have my money after a month. Mind you these apartments are disgusting. For months I called them because other people were coming and putting weird substances on my stairs I had to jump over everyday to go up my stairs, apartment building being infested with bugs, toilets constantly clogging, ant infestation. I kept my home very clean this building was just infested by I don’t know who. When I moved in they claimed I had new rug but it was filthy my baby crawled on this floor and there would be dirt marks on her knees I had to shampoo this rug and it took forever for it to get cleaned. People bring their dogs to poop right in front of our buildings, the gate constantly breaking, the office always being closed they never answer the door but they are there and they wouldn’t pick up the phone either. This new management sucks. They need Storm back and Gio. The new head maintenance guy was the only good one once he came he was very responsive.

O Omar Publicada en Google 8 months ago

Experiencia negativa: This company ran my condominium community horribly. Neglected repairs and refused to talk to renters creating a very closed off environment. Deborah Jones was my property manager. I was told they no longer manage HOAs but can’t confirm. I’m glad to hear you’re no longer managing HOA cause you guys are not good at it.

Yvonne Mendez Publicada en Google 9 months ago

Experiencia negativa: This management company is completely NEGLIGENT when it comes to the safety and well-being of its residents. I’ve contacted them regarding the dangerous lack of visibility when exiting the property, which has caused several accidents. They’ve done nothing! Not even a response. The grounds are also unsanitary, with dog feces left EVERYWHERE, and pools that are consistently filthy and clearly not maintained. Meanwhile, they’re quick to issue petty notices about bikes on patios or window coverings. Their priorities are entirely misplaced, and the ongoing disregard for resident safety and health is unacceptable! I would avoid living under this company at all costs!

Larissa Morgan Publicada en Google 10 months ago

Experiencia negativa: My boyfriend I recently moved out of a Cannon property in Sacramento after living here for about 3 years. When we received our move-out statement, we were notified that we owed $65 dollars after our entire deposit of $1,250 had been consumed. The first concern that I addressed was with the paint. We were charged for a full apartment repaint of about $550 dollars and a front door repaint of about $90. When I asked for clarification on the rationale for this, I was told that the painters agreed a full repaint was necessary and photos were sent to me. In the photos sent, there were minimal to no scratches, scuff marks, or chipped paint. I then shared the clause in the my lease stating that "the security deposit may be used by the Landlord for any purpose, including, but not limited to, any of the following: To remedy future defaults by the tenant in any obligation under this rental agreement to restore, replace, or return personal property or appurtenances, exclusive of ordinary wear and tear, of the security deposit is authorized to be applied thereto by the rental agreement." I also asked how these photos were considered beyond normal wear and tear considering that there were no marks or scratches in most photos. I could visibly see dirt on the baseboards, which I feel is appropriate in the cleaning fee, but I am also aware that I am not responsible for anything within the limits of normal wear and tear. We transferred units about a year and a half ago when the complex was under different management and did not receive anywhere near this level of fees. Overcharging for paint when walls were not touched is consistent with complaints from other renters who recently moved out. There is absolutely no way my unit required about $650 in paint. Im curious if they actually repainted the whole unit. Seeing that other people have been charged similar fees makes me wonder if they charge for a full repaint no mater what condition the unit was left to screw over college kids. In addition to the paint, we were told that we would receive 2 days of prorated rent back for the last 2 days of the month that extended beyond our 30 day notice in May. The apartment manager has failed to address my request for clarification of my lease and my prorated rent refund. They have also failed to respond to my email in over a week despite reaching out several times to follow up. The management team has lacked communication and transparency during this process which seems consistent with other google reviews. I filed a BBB complaint after not hearing back from site management and regional management. The response I received from them revealed more concerns (disclosing that they used my prorated rent for a "credit" to be used towards move out fees without me knowing) and stated that I should communicate with the site team for the best response. How can I communicate with them when they don't respond? I mentioned that numerous times in my complaint. I also cant help but notice how their responses to tenant complaints are almost copy and paste for both Cannon Management and my direct apartment complex.

Elizabeth Publicada en Google 11 months ago

Experiencia negativa: I contacted them by phone and email in December 2024—six months later, I’ve received no response. I lived in Highland Meadows Moval and I only received $607.16 of my $1,000 deposit. I was charged $218.89 for full painting and $165 for full cleaning. Per our lease, I was entitled to an inspection and the opportunity to fix any issues myself. I was present at the initial inspection, where I was told everything looked great. I requested to be present for the final inspection, but was told it happens only after move-out. I never received an itemized statement. I spent 12+ hours cleaning and hired help before my move-out. FYI: upon move-in in July 2023, the unit was in poor condition—dirty appliances, damaged surfaces, visible hair painted into the walls—which I reported and personally cleaned. I also provided proof of active renters insurance, yet was still charged $8.95. These $392.84 charges are unjust. My rental history is clean, and I’ve never faced such deductions elsewhere. From the start, I was coerced into staying despite serious habitability issues, including roaches and persistent marijuana smoke. I was patient throughout, but these unfair charges compel me to formally address this matter.

cody maxwell Publicada en Google 1 year ago

Experiencia negativa: It's like pulling teeth to get anything fixed. But they sure do love to raise the rent.

Samantha Payne Publicada en Google 1 year ago

Experiencia negativa: I have lived at Portofino Apartments in Temecula for about a year and the condition of this place is terrible. Both pools have not been fully open for at least a year that I know of, one of them is now shut down indefinitely. The jacuzzi in the pool in the back is a safety hazard as the drain apparently sucks you in. It’s not even roped off or drained for safety. The gym is outdated and hardly functional, there’s also no ventilation in there. The nets at the tennis courts have not been up for months. The apartments have not been updated or renovated in decades. They trick you by showing a much cleaner updated model and not the actual unit you’ll live in. The tenants do not pick up after their pets and there is constantly dog poop everywhere. There is no enforcement for it either. Parking is never available. The office staff unfortunately can’t do anything because property management refuses to actually fix stuff. They make so much off of the tenants in rent and can’t even keep this place habitable. They gave me the number to the management company however it’s impossible to even get through on the phone. I would never recommend any place run by this company.

Marilu Johnson Publicada en Google 1 year ago

Experiencia negativa: If I can rate this if you can call company (Broker) a -0 star I would. I called and submitted a Complaint with Melanie and a Diana was suppose to call me back never heard from her then I left a VM with Isidra her “Superior” and still haven’t heard back from either one but not surprise they are not part of the BBB Bureau and they have a no reply complaints on there as well!

Greedy Management Publicada en Google 1 year ago

Experiencia negativa: Wish I could leave less than a one star.

Deborah Newell Publicada en Google 1 year ago

Experiencia negativa: Highland Meadows in Moreno Valley Don’t move in here. I have lived here 24 years and it has gone completely downhill. They enter your apartment without permission. But when you call to get something fixed they don’t come at all. They came into my apartment and turned off my air, turned on my heat added some thing under my sink and I knew nothing about it until I came home and saw a maintenance slip. The manager sent out my email address to everyone who lived in the complex and people who have left. I asked the manager why these things happened and she said it’s a mistake, no sorry, nothing else that’s it. When you call the office to complain they give you an attitude like it’s your fault.I contacted Cannon management and they still have not gotten back to me I spoke to the area manager Deanna. She said she would get back to me on Friday, then Monday, and Tuesday, then Wednesday, I finally emailed her and she said I’ll get back to you when I can. I am still waiting to find out why someone was roaming around my apartment without me knowing. I have prescriptions out, bills, things with my Social Security number etc. Look at the reviews on yelp other people are having the same problems. They also raised my rent without telling me. They call and harass you about stuff that has nothing to do with you. I can no longer get in the pool after it was closed by the health department for months I don’t know what was floating in there. Don’t do it to yourself it is not worth it.

Makayla Partee Publicada en Google 1 year ago

Experiencia negativa: I live in Highland Meadows Moval. The apartment complex itself is very nice, calm quiet. Maintenance is a thing you'll probably rarely get. Don't even bother calling corporate lol, they'll just refer you right back to the people in the office... Highland Meadows has all techs working on the move ins &outs units etc, not enough actually working the maintenance requests. The AC keeps going out as it's 30+years old, they use cheap bandaid solutions like refilling the Freon or fixing the compressor instead of finding out why the Freon is leaking etc. I've been having issues since 5/2024 and it's 10/2024 and still having issues. At that point you'd think they would replace it but no ... I've had to go through the whole summer being miserable. How many times does my AC have to stop working this year before they replace the whole thing . Kind of ridiculous

Letha ReNee' Publicada en Google 1 year ago

Experiencia negativa: My Mom lives at one of their properties. My Mother as been there (2) Decades My Mother is elderly and not Mobile. She has plenty of conditions. She asked management for a parking sticker due to her Mobility. One was given in the past. Well they changed the sticker to a card that hold onto your Rear view..We tried to call mote than several times. Went to the office at Landing Arrowhead springs. That office is always closed. Between myself and her Grandchildren take turns looking out for her. The Management is aware of the vehicle that we drive. It's not lack of trying to get the current pass. It was hard if they never in there. Also there is one Handycap area and it should be two. My car was towed in the parking spot that was assigned to her. I don't have $497.00 to just donate. I called to share my concerns with Cannon and as they told many .. I'll have someone call you.. Well as they say two birds of a feather fly together.. They don't answer either. Very unprofessional. My Mom's apartment surely doesn't look like the Model Apartments. Her carpet hasn't been changed once in the 20 yrs she is been there. Just despicable how people lie In the world just to get a buck.

Irene Arredondo Publicada en Google 1 year ago

Experiencia negativa: Wow and I thought I was the only one dealing with this company for sure there's nothing professional about them for on doing my rental agreement my first year my rent went up no problem but they came at me twice I one month of October 2023 with rent if $78 to $439 I made both payments so it took them over the next year to fix this issuse than I get my rental agreement when in march of 2024 what's really going on with them time to report to customer affairs and BBB & HUD now I'm in October 2024 lease got done early Sept I'm still waiting on my rental agreement so that way I know what my rent will be come October in 3 days . OMG this company Air conditioner issuse me to and now a high utility bill because of the air conditioner problem means we're screwed with this high bill thanks .

Shannon Tajima Publicada en Google 1 year ago

Experiencia negativa: Have been trying to speak with anyone at Canon about their leasing management team at Casa del Sol Apts in Huntington Beach. All I get is voicemail and no one yet has returned my call.

gio Novelo Publicada en Google 1 year ago

Experiencia negativa: I have lived here at Portofino Apartments in Temecula, CA for the last 4 years and I never thought I would have to take the initiative to have to write this review about Cannon Management. We have been without AC (Air conditioning) since mid-June and it is July 16th as I am writing this (over a month). We were told that we only needed a new compressor part to fix the AC unit but from the looks of it (see photos), it looks like this unit has been molded, rusted, and not replaced since these apartments were built! We have been waiting tirelessly for the compressor part to arrive and get installed and have followed up frequently with management. We have been waiting too long for this compressor part and we feel like the AC unit should be completely replaced at this point as these pictures are evident to why we need upgrades here at Portofino. It makes me question Cannon Management's policies, honesty, and integrity. Is this not in your budget for 2024? To be fair and give credit where it's due, Portofino staff members have been considerate and did provide a portable AC but it only cools a small square footage area of one room, it does not cool the whole apartment at all. We have left several messages to Leah, the area supervisor for Cannon Management and she only left a very vague voicemail regarding our situation and wasn't that very helpful. It felt like she just brushed the situation off and didn't express much importance. We must get our AC fixed ASAP, especially in the middle of these heat waves and extremely hot temperatures! It is frustrating and very upsetting to know that Cannon Management can't even provide a basic appliance / amenity that all apartments have. I am very astonished by the lack of support by Cannon Management.

ace28 98 Publicada en Google 1 year ago

Experiencia negativa: This is a terrible management company that is ok with crime ridden complexes that are constantly be targeted for thefts and break-ins. Just this week the mailboxes at Crescent Heights were broken into TWICE; making this the third time in the last 6 months. Not to mention cars have been broken into in broad daylight as well. Management refuses to do anything or take any action. There's two security gates that could easily be put back into service, but they would rather increase the rent every few months than make this place safer. Most of the residents have no clue about these crimes because management does not notify them. I highly advise looking elsewhere, and strongly recommend you do not move into a complex that is ran by Cannon Management. Edit: The mailboxes have now been broken into 6 times within two weeks and still no action has been taken by management. Also, their generic reply to every negative comment that gets posted is exactly that. I have already reached out to them and they have not returned my phone call like they said they would. Any concern you have falls upon deaf ears. They do not care. Do not move here. New Update: The mailboxes have now been broken into 7 times in three weeks. Nothing has been done to prevent the recurrent thefts.

Todd Strebe Publicada en Google 2 years ago

Experiencia negativa: I have lived here at Portofino Apartments for over 2 years the staff is Awesome ... But for two years now the Jacuzzi's have not been in operation I have sent multiple emails to the Manager she is doing her best with the lack of support from Canyon Management I've tried contacting Leah the Area Manager for Canyon Management for 6 months I left message after message to no avail. It truly shows Canyon Management doesn't care about their residents only about their bottom line . Not having full amenities as advertised is a breach of contract terrible!!!

Natasha Ortiz Publicada en Google 2 years ago

Experiencia negativa: this is the management company for the apartment complex I am currently residing in, I’ve had to contact them as the “on-site” manager is rarely at her office, every time I have left a VM for the “Regional Manager” Sam, I never get a call back, they don’t care at all about anything in this apartment as they’re not on top of anything, horrible management company.

Carole Ricco Publicada en Google 2 years ago

Experiencia negativa: Tried calling Saddleback Homes since 10:AM today left a message and requested a return call I still have not heard from anyone that shows if you had a problem with your unit how long would you wait to get a reply. How can you inquire about a property when no one cares enough to answer the phone during normal business hours

Monica Samsal Publicada en Google 2 years ago

Experiencia negativa: After 7 leaks in the apt bldg they manage I tried to reach Cannon for one year and 6 months to resolve issues and countless emails and phone calls no answer back. Casa Del Sol apt in HB has horrible water leaks, mold and they only mask the problem.

Gavin Dowd Publicada en Google 2 years ago

Experiencia negativa: I have lived in a rent controlled unit managed by them for 6 years and they have wanted me out for a while because of it, I recently reported them for reporting the wrong amount to the lahd rent control inflating the rent by hundreds of dollars, while they simultaneously tried to push an illegal eviction through, lying on the eviction papers about rent relief that they knew was recieved and or on the way. Knowing this makes me wonder if the rent that I pay is the correct rent control allowed amount or if they did the same thing to me as they planned to do to the next person and inflated my rent 4x what the rent controlled amount was and just reported it differently. After reporting these incidents to authorities my car has been vandalized twice(in two months) Very suspicious and this past year I've felt very much threatened and unsafe. There are many other things that are under investigation so I cant list them here. I've tried several times to email anyone besides my immediate property manager any one in upper management and it is impossible, i dont blame them they would too busy responding to complaints or service request if they made contacting themselves possible, I wouldn't want to interfere with their right to quiet enjoyment. Just avoid this team at all costs.

Paola Serrano Publicada en Google 2 years ago

Experiencia negativa: The worse property management company, lack of communication, poorly staffed. Filthy apartments advertised as Luxurious living. Via Oxnard apartments are not upscaled. You will find trash out out of the dumpsters. Parking situation is out of control. Lianna and Pricilla are rude, unprofessional and never take accountability, they pass the blame to each other for any issues brought to their attention. My vehicle was vandalized because of their negligence , failed to removed contents left behind by another tenant, he himself has items stolen from garage before it was given to us. garage doors do not close, Homeless sleep in garages, repairs are not done properly they just patch things up for a quick fix. For over $2500.00 a month find some where else, this place has been a nightmare.

Christian diaz Publicada en Google 2 years ago

Experiencia negativa: Some of the worst customer service. (Looks like you missed the mark in quite a few places to have such a low rating)

Malibu Robin Publicada en Google 2 years ago

Experiencia negativa: Manger is Very Rude won't fix anything and the Trash is Disgusting wish u could upload some pictures

Lady Red Publicada en Google 2 years ago

Experiencia fantástica: Strictly Business

Maria Rebueno Publicada en Google 2 years ago

Experiencia positiva: Lived in Terra Vista Apartments for two years and the manager Luz Castillo has been very responsive, answering concerns of tenants even just with texting her. She has been patient and very visible around the community.

XxCookieCrossxX Publicada en Google 2 years ago

Experiencia negativa: Left messages for 2 different people at cannon management. Sam and a Sidra. Still waiting. They must not want to talk to an upset resident

Jay Lindeman Publicada en Google 2 years ago

Experiencia fantástica: Just wanted to write something nice and good. Saw all these reviews and I have to say, my property here at the Lakeview Village in Lake Elsinore has been amazing. Been here for a few years already and had nothing but great experiences. From my property manager Claudia Frausto, to our maintenance person Alex. Anytime there is a problem, Claudia will reach out to Alex, and take care of anything around here. Those two people understand what customer service is and what it takes to run a property. Not one bad experience that has happened to myself or my family living here. So kudos to Claudia Frausto and Alex….(sorry Alex, dont know your last name) Thanks you for making this a home instead of just a house that we live in.

Allie Maddox Publicada en Google 2 years ago

Experiencia negativa: I lived at Silverhawk (La Quinta Property) from Nov 2019- June 2023. Overall, our living experience was fine. I mean its an apartment living so the interior is cheap, the management team/office staff is always changing, and you have loud neighbors. I was happy living here until we gave our 30-day notice. Jorge and his office staff are clearly lacking training, organization and professionalism. The office staff was unclear from the beginning about what their move-out procedures were and what was being deducted from my deposit. No one could really give me a straight answer about what to expect. In the end, they tried to charge me for nail/screw holes in the walls, a cleaning fee for the dirt and grime that had been painted over before we ever moved in and an ozone treatment because we had a cat. After putting up a fight and getting my relator involved, I got my full deposit back. In short, I do not recommend these apartments as long as Jorge is the manager.

Faisal R Publicada en Google 2 years ago

Experiencia negativa: Very shady business practices done here be aware!!!! . The regent owned by Cannon management in Palm Desert Cashed my rent check first time last month then went and tried to cash the same check the second time to grabb my money illegally now ?, then Rachel from the corporate office called me and had the oddacity To tell on v mail that she will not refund my bank fees that incurred because they tried to electronically cash my check the second time?.?.? It is unlawful to cash the same rent check second time electronically for no rhyme or reason.. Instead she demands I prove her how the bank fee was charged to me?..Who does that??. I don’t have to prove anything they did a wrong thing and there own person Betty apologized to me but she ignores that?? . In competent people working here be aware….

Terri Watson Publicada en Google 3 years ago

Experiencia negativa: Horrible

Tikyo Tareea Publicada en Google 3 years ago

Experiencia negativa: Horrible company to deal with. When moving out, I was told that I’d get my security deposit back in 21 days, & instead I got a letter in the mail saying that I owed rent money. Keep in mind, I paid my rent before I even moved out. I’ve been having to go back & forth with the property manager on this matter, & at this point it’s now been 2 months & I still haven’t received my deposit. & it doesn’t make it any better that they don’t answer the phone because of “unusual call volumes”

Eric Shuman Publicada en Google 3 years ago

Experiencia fantástica: We had some issues with the toilet. Timmy came by and took care of the problem quickly, efficiently and professionally. Everything's working flawlessly now.

cecilia Ora Publicada en Google 3 years ago

Experiencia negativa: This place seems extremely fraudulent they never answer the number listed on google and never respond to a voicemails Everytime this property manager sends any letters out it only has a return address in Riverside California there is no actual email nor contact number. They now are property management company at a La Mesa California complex called The Haven at La Mesa and these property managers are extremely unprofessional and are using the tenants Rental deposit for there own personal gain. La Mesa is a beautiful village in San Diego California and this type of unprofessionalism will not be tolerated in our community.

Ib Publicada en Google 3 years ago

Experiencia fantástica: I’m leaving five stars to the receptionist I appreciate your help thank you so much for your hard work!

Morgan Kneifel Publicada en Google 3 years ago

Experiencia fantástica: Kat was a great help getting me into my first apartment home, definitely recommend.

Alejandra Delgado-Torres Publicada en Google 3 years ago

Experiencia negativa: This management company has recently taken over where I currently reside and the manager Jordan is the most disrespectful, rude, and dismissive manager we’ve had up to date. Whenever we raise concerns he has this face of ugh you’re bothering me. All while he is on his phone when he is at the desk, because most days he either leaves early or is never to be found at the front desk. At this company’s discretion they raised our monthly parking with one months notice. They have not taken our security issue seriously and we continue to see other residents warn us about homeless people invading our building. Please do yourselves a favor and if you see this company is managing a building run away and fast! They DO NOT care about their residents.

Imara Barrera Publicada en Google 3 years ago

Experiencia negativa: Hello! I have been a resident of Carmel at the colony for a year, more than two weeks ago I left an email and a formal complaint in the offices, about water leaking in the ceiling, walls, windows and excessive mold in the two rooms due to humidity; also, about excessive amount of insects such as cockroaches and sandpipers. All this is affecting my health and that of my family. I also went to the offices to talk to the manager Irma about this problem and her response was very negative and the treatment was very racist. she just she sent a worker to remove the paint and exposed the mold. I ask you to solve this problem as soon as possible since our health is being affected. my apartment is 32.

Sarah S Publicada en Google 3 years ago

Experiencia negativa: Terrible company with slow response time and very little regard for tenants. Avoid living at these properties if possible.

Nicholas Gray Publicada en Google 3 years ago

Experiencia positiva: Would like to point out that most of the negative reviews are from IRRESPONSIBLE TENANTS and complaints that have nothing to do with Leasing staff and Management. Staff is kind & very helpful ..

Zach Publicada en Google 3 years ago

Experiencia negativa: 9months update: this problem still has not been fixed from NINE MONTHS AGO, they came in and spackled over the issue which did not solve the original problem and the original problem is continuing to worsen. The staff seems to have some one come out to "Address the issue" and "contact me directly" which doesnt actually fix the problems. this property management company cannot be taken seriously especially Jonathan. This the least professional group. They don't answer calls, they don't do what they say. I suggest finding another place to live.

Tuga Publicada en Google 3 years ago

Experiencia negativa: They took over the Carmel at the Colony apartments in Ontario which they have Irma running the place. They send letters to everyone when they took over that they would make this place a better place, well wrong, they just made it worst and they are trash people.. Thank God I am not living there anymore..

J F Publicada en Google 3 years ago

Experiencia fantástica: I've been living at Aventine Apartments homes for over (9) years and I love it! A great place to call home! Robert and Albers our maintenance staff team is excellent at taking care of work as is needed. They are both very professional, reliable and friendly! I love their prompt response in a work order- they take pride on their job. I also want to mention that Rich are manager is friendly kind and listen with great intent. If it is possible it will get down. Thank you for being a great Amazing team at Aventine!

Jazmine Rogers Publicada en Google 3 years ago

Experiencia fantástica: I would like to share my gratitude for one of Cannon's members, Jesús. I met him the first day I viewed my complex and he had such a friendly and upbeat energy. He continues to exude this positivity daily. He truly seems happy to help and do his work around the complex. No matter the job he is called for, he does it with enthusiasm and efficiency. Thank you Jesús!

danny Vidal feliciano Publicada en Google 3 years ago

Experiencia fantástica: Really good

Jen Sanchez Publicada en Google 3 years ago

Experiencia negativa: I live at Carmel at the Colony in Ontario, Cannon Management took ownership of this property just a couple of months ago. Although Laura from corporate claimed they were going to "improve the quality of living here" nothing has improved. Matter of fact things have gotten worse. Maintenance was given instructions to enter my apt illegally, no authorization was given. When confronted on this matter, no response was given, not by Irma the onsire manager nor by corporate. Worst property management company to take over ownership.

Raudel Perez Publicada en Google 3 years ago

Experiencia fantástica: Very thankful for the team, Albert is always there ready to help, Victor and Rich also always are helpful and if there is ever an issue anyone of these 3 guys are more than happy to help.

Paul Griffin Publicada en Google 3 years ago

Experiencia fantástica: One of the best perks living at Aventine is their veteran maintenance workers, Albert. He's super friendly, honest, and just an all-around great person.

Jasmin Del campo Publicada en Google 3 years ago

Experiencia fantástica: Soo impressed with Jesse Alvarez! He is very professional, has excellent customer service and answered all my questions thoroughly. Thank you for having him on the team!

Dalicia Edwards Publicada en Google 3 years ago

Experiencia negativa: Can I PLEASE get someone to reach out to me about parking in the LIDO at Shandin Hills. All I get are voicemails (I leave messages) and the front desk telling me they’ll send a message and someone will call me back to follow up. I do not receive follow-ups and the parking situation is TERRIBLE. I’m a new homeowner, and I’ve been trying to get a new gate-key and resources for parking since I moved in, in August! Someone call me back and talk to me please!

Amit Arora Publicada en Google 3 years ago

Experiencia negativa: I am a tenant at one of their properties in Rialto, Vista View Apartments. Living here for more than 3 years with no issues until my AC started giving me problems 3 months ago and since then it has been a nightmare. This is not the first time I reported issues with the AC unit and the technicians showed up more than 8 times to fix it up over the past 2 years. This year; however, the hospitality and maintenance service went for a toss. As usual, the AC stopped working and when the technicians showed up after 5 days, they said a part needs to be replaced. It took them 22 days to install the part and meantime, I was given a portable AC. Yes, a portable AC, that was dropped right in front of my door with no instructions or help to install it. DIY kicked in and I was running the portable AC with half of my living room door open all through the day and night. Electricity bill surged from $80 to $300. Anyway, the problem recurred just after 2 days soon after I returned the portable AC. This happened on a Friday evening where the forecasted weather is beyond 98 degrees. Called up Emergency Line only to know that this isn't an emergency bc the temp is below 100 degrees...Interesting policy. Since then 11 more visits have been made so far and with the portable AC dropped at my door step for the fifth time today. The electricity bill rose from $300 to $379 as the AC would keep on running with no cool air. As I write this review, on 9/6 at 11:30 AM after a toasting 3-day labor day weekend, it is still not working. The technician showed up this morning, went to the roof, and scooted away without informing anything. Tried calling the corporate office to report an escalation (5th time) but couldn't reach out to anybody and left a VM (still no response from them.) Important: The AC techs confirmed there are multiple problems with the cooling unit and should be replaced but today another tech said, he doesn't have the authority to report this to the apartment authorities....CONFUSING. All I know is I am in a fix and would potentially end up paying my electricity bill beyond $460 as projected by my Electric company. Only waiting for few more days before I blow this experience out in the court of law.

Jazmine Garcia Publicada en Google 3 years ago

Experiencia negativa: I live at Dakota creek apartments in upland and the service is horrible. All 3 of our pools are out of service but yet canon management is paying for Steve’s towing company to come out and tow cars. Fix your pools before you pay for a towing company to tow cars. I never get a response from management in my emails but yet the managers of the apartments are taking their lovely walks around the apartments multiple times a day. Respond to your emails and then go take walks. Any time I request maintenance it literally NEVER happens until I go into the office and demand that someone leaves with me to my apartment at that moment. Horrible horrible management.

Nahomi R Publicada en Google 3 years ago

Experiencia negativa: The most greediest apartment management that has been ever known, lived here for 3 years comfortably until this management took over and just raised the rent almost 50% of what we paid when we got here. They don’t care about the people I hope someone sues this company and take everything from them

Yocelyn Zavala Publicada en Google 3 years ago

Experiencia negativa: Hello am a resident in your highland meadows apartments in Moreno Valley and I have trouble with my neighbors from top they rent the apartment to different kind of people and don’t let me sleep with all the noise they make am really tired of calling the police that don’t do nothing have tried everything I guess I have to go more beyond extreme measures so they can do something about the situation….. so anyone I don’t recommend this apartment complex they don’t do NOTHING!!!!!!!!!!!!!!!!!!!

Sharon Borst Publicada en Google 4 years ago

Experiencia negativa: I live in Portofino in Temecula. My frustration is that we have been here for 6 years and when covid hit we were told that they were not renewing leases except for new tenants moving in. So now after nearly 6 years and always paying rent in full and on time every month, we are now month to month. They have taken full advantage of this by increasing our rent every 3-4 months. I have been asking for over a year to sign a new lease and keep being told that they are not doing new leases for existing tenants yet and that it is up to cannon management to decide when they can start leases again. I have been trying to contact cannon management directly and keep being told they will give my message to our region manager, but I have never received a call back. It seems like they would rather have sketchy people move in and risk not paying rent on time or at all versus keep loyal tenants. All I am asking for is to sign a lease. Not sure why that is not happening.

Joe Smith Publicada en Google 4 years ago

Experiencia negativa: They just don't give u any type of understanding

Taelor Soto Publicada en Google 4 years ago

Experiencia negativa: I have called numerous times regarding the appliances in our apartment at the Enclave in Menifee CA. Something is turning all of our clothing blue. Maintenance searched the units and found no sign of a pen or anything leaking from the previous renters. I havent been able to do laundry since the THIRD work order has been sent over a month ago and NO ONE HAS SHOWN UP. Cannon management via phone has been no help. We deserve refunds on all our clothing that has been ruined, especially since you just upped our rent and left us with garbage appliances. I have been so calm and collected with the front office, but now im getting tired of it. Who spray paints our appliances to cover up the blue?! Oh thats right, maintenance.

Brenda Torres Publicada en Google 4 years ago

Experiencia negativa: I live in hemet at columbia gardens. I hav lived here for 5yrs and not once have they fixed anything in my apartment l, I call manager almost everyday and all I get is I’ll out a request in. My kitchen cabinets have had mold since I moved in I cleaned and fixed it up my blinds are old and breaking I requested some year ago and still haven’t got them. My garage door springs broke the door is super old and it landed on my child’s back!! Called manager and I was told management didn’t have the money to replace door and they want us to pay rent on time every month how about fixing up the apartment.

anajah wilson Publicada en Google 4 years ago

Experiencia negativa: It’s June 8th 2021 and I received a letter in the mail saying a bill of mine went into collections. They said back in October 2020 when I switched units I had a balance due because my deposit did not cover everything. I never received the first letter in October 2020 and I’m in the same apartment complex, I called cannon management and asked them why did I not receive a follow up since I was unresponsive to the letter that I never received and they told me “We don’t do follow ups” & the collection agency they’re working with was extremely rude and the case manager hung up in my face after I asked them to email me the demand letter. They did all of this over $160 I would have gladly paid if I was informed about it. This management is trash. -10/10 would not rent from them again.

Jonathan Nelson Publicada en Google 5 years ago

Experiencia negativa: Beware of Rebecca. I’ve had two experiences with her now where she has shamed me for making complaints. A true bully and nasty person. I was cussed out in my elevator by a neighbor while with my daughter, and Rebecca was unhelpful, rude, and condescending about my report. I recently advocated for the pool to reopen, which is now legally supported by LA County Health Department, and she again spoke over me and demanded “this conversation is over.” I can’t believe this woman is employed by a property management company. Her lack of support and respect for tenants is uncanny. As someone who has unfortunately dealt with her on multiple occasions, I advise a new career path for Rebecca.

Helen Allen Publicada en Google 5 years ago

Experiencia negativa: Cannon manage my mange’s monarch terrace in Moreno Valley, poor service complex mailboxes have been broken for over a year now, call to inquire when they will be fixed nobody seems to have an answer been contacting apt office and cannon management no results been going back n forth to post office to pick up mail and today been told by post office mail is being RETURNED TO SENDER because APT MANAGEMENT HAS NOT FIXED MAILBOXES

Nick J Publicada en Google 5 years ago

Experiencia negativa: Please, do not affiliate, do business, or partner with this company. Many "managers" wouldn't know how to operate a lemonade stand, let alone a rental property. They condone irresponsible, unprofessional, and flat out poor customer service. They only care about your money.

Katty Haller Publicada en Google 5 years ago

Experiencia fantástica: i live at the rancho del monte apts that are managed by cannon management and im soo glad to have an amazing apt manager. Her name is Michelle and shes a very professional, respectful, caring woman. C.M is lucky to have her and hope they never take her for granted. i would like to give a complement to someone in that matter.. my old wish is that C.M would put in gates to protect the proptery from homeless and drugies breaking into the car. Michelle does a good job and trys hard

Paul T. Garcia Publicada en Google 5 years ago

Experiencia fantástica: Wonderful staff. Very helpful.

Mia Publicada en Google 5 years ago

Experiencia positiva: I updated my review because I spoke to the Regional Manager and he was very helpful. I appreciate people like him. We need more people in the world like him. My stay ultimately hasn't been bad at all. Its just had an experience with the tow company that I didnt appreciate. Thank you again.

FALLON MCDANIEL Publicada en Google 5 years ago

Experiencia negativa: Crystal the new apartment manager for my building is rude, over talks you, and has a very smart mouth. When you call to ask questions she doesn’t give you a straight answer and instead she catches an attitude and behaves in an unprofessional manner. Also, when I call for maintenance no one calls back for days and when she calls back she has a very nasty attitude. I’ve never had any problem in the past with any leasing manager but this lady is very unprofessional and brings an uncalled for attitude to the table. Maybe she doesn’t want her job.

Norma Payan Publicada en Google 5 years ago

Experiencia fantástica: Great service overall. They are very responsive and quick to resolve any issues. Professional staff who are very helpful anytime. Jezebelle (manager) is always quick to respond to any questions or concerns I may have. She is very helpful and always one phone call away.

Brittnee Ashwood Publicada en Google 5 years ago

Experiencia negativa: This is what they call remedying the issue. I have personally pulled rats out of my attic. I have had an on going tat problem for over a year. Cannon bought out the last company 3 months ago and I had yet to see anyone until today. (Because I got a lawyer). They know where the issue is coming from but because it’s not owned by them they will not remedy the issue. I have attached pictures. I mostly have videos or the rats chewing and squeaking in the walls. I have lost sleep over this because they just won’t shut up. Cannon management hasn’t made this any easier for me.

Andrea Jones Publicada en Google 5 years ago

Experiencia positiva: Im Andrea J..Ive been living in my unit for over 6yrs..my Manager Jezebel is very understanding..always responded back..an handles whatever issues i have..very patient person..i have no complaints with her

Ryan Hoffman Publicada en Google 5 years ago

Experiencia negativa: They continually harrass me, keep changing terms of my lease. Forced me out due to unliveable conditions. I cannot "quarantine" pay for amenities that no longer exist. Have my water shut-off,s home during repair, and construction, strangers possibly contaminating my personal space which I paid for. I returned home on 72020 and there was a large hole in my celing hazardous waste Rusty nails scattered all around my living space. at this point I left the keys in the room contacted them that I'm never returning and requested my security deposit as well as the rest of my money for the month that I already for. They still have not replied to any of my phone calls or emails.

Jon Garcia Publicada en Google 5 years ago

Experiencia negativa: I called many times always leave me on hold or transfer me to people who aren’t available Poor quality service. Would not recommend renting at any of their properties they steal your money and charge you money on top of that which, I don’t owe. Horrible experience if not the worst, DO NOT RECOMMEND save your time and money by not renting from this management company. Speaking from experience..

Nick Herington Publicada en Google 5 years ago

Experiencia negativa: Cannon is absolutely abhorrent. They will ignore your requests for service, hire unprofessional and rude employees, and at the end they will demand you pay for the turning of the apartment. I have rented multiple times and cannon was the only company that DEMANDED I pay for paint, carpet cleanings, unit cleaning, and service fees. I left the place cleaner than when I moved in. They were not even in charge of the complex when I moved in, and they tried to tell me I left I dirtier than when I moved in. Scam artists. Once I showed them the California civil code regarding what they were asking me to pay for, the magically disappeared. They still send me letters threading to report me to the credit bureau if I don’t pay for the turning of the unit (paint, carpet cleaning, unit cleaning, maintenance, etc). They can expect a law suit if they report me. Wish I could give them and their ignorant staff 0 stars

Autumn Publicada en Google 5 years ago

Experiencia negativa: These pictures of a water heater that basically exploded. The so called Manager Claudia did not take this seriously. As I was providing care to my special needs niece I called the after hours emergency line since scalding hot water was pouring out. They had to call the manger, Claudia, to contact the after hours maintenance person. This is all after Claudia was informed by phone and email earlier in the day by the person on the rental agreement. I was horrified finding that out. That Claudia would not send a maintenance professional immediately to investigate this. However, when I was called back by Claudia to get help with this emergency I was completely taken back by how she decided to treat me by phone. She aggressively raised her voice at me and refused to provide her last name so that I could document it. She refused to assist me all together until I conference my mom, who is also on the rental agreement. After all of this, I called someone else to protect us from the scalding water pouring out. Did they clean up the water debris? No, my front line elderly mother was left with the mess. I called Cannon Management to file a formal complaint that night and did they ever call me back to pursue this. No, they didn't. They only responded online. This happened on 04/22 and now you are responding. I have videos and recordings to post of this also. It's very sad.

nassir black Publicada en Google 5 years ago

Experiencia negativa: Cannon Management/Lido Apartments San Bernardino just sent me a Belief of Abandonment notice during Covid 19 PANDEMIC.. Smh. Inconsiderate & Tacky! I can't wait to go back to work so I can move! Smh

David Barfknecht Publicada en Google 6 years ago

Experiencia negativa: Absolutely horrible management, paying good money to live in their Riverside Palms Apts. Need to have good handyman skills because the landlord at this location, Jezebel, has been completely useless addressing tenants needs. I've been trying to get my A/C fixed for over a year, and with it getting hot again, this will not be an option for them.

garon vega Publicada en Google 6 years ago

Experiencia negativa: They are very shady and when had military orders they gave me a hard time Military members stay away

manny garcia Publicada en Google 6 years ago

Experiencia negativa: I have never had problems like this with an HOA. the management does nothing to help or resolve issues in a timely manner. Leaves all issues to be resolved by the committee if the committee likes you they will resolve the issue fast, if they don't expect delays of 3 months or more. It is taken over 60 days to clear up a violation and still waiting for clearance.

Maria Valeeva Publicada en Google 6 years ago

Experiencia negativa: Terrible experience with hoa bill. We didn’t get checks for hoa payment and was told that it’s more comfortable to pay online. So now my payment didn’t go trough and I should pay fee 20$. They just send me a letter about that after one month since I made it. And I wasn’t notified that my payment didn’t go trough. Very nice policy to collect money from your costumers.

Michael Clark Publicada en Google 6 years ago

Experiencia fantástica: I lived at Crown Point in Riverside while attending UCR. The move in process was easy and maintenance was great! I would highly recommend living there if you are looking in the area.

Jose Pena Publicada en Google 6 years ago

Experiencia negativa: Encanto Apartments- Indio, Ca. If i had the option of ZERO starts i would. the current manager is rude and doesn't care about the tenants. Recently, they enforced the rule of assigned parking for all tenants and no visitor parking. His excuse for having assigned parking was due to a small complaint of residents parking in the front of the complex. Mind you, they've never had assigned parking and distributed parking stickers to each tenants vehicle. A lot of the tenants own multiple vehicles that take up the spaces of non- covered areas, which is hard to find parking anywhere. Now with assigned parking, management doesn't care and won't take responsibility for calling the tow company to remove the vehicle off property that is parking on someones spot. The manager stated, "You know what to do just call the tow company and they will take care of it." How is the tow company able to verify that the vehicle is in the wrong spot. Why isn't management leaving the office to confirm and call them themselves. I've contacted the Main office at riverside to speak to the general manager Mark S. I have left two messages with no reply back. I know for a fact there is 175 from what the Encanto management claimed of unregistered vehicles that belong to tenants in the on the property. Encanto Management isn't handling this issue properly, and the fact that we were only given a few days notice. My biggest concern is that Canon Management has yet to return my call, after being told by Encanto to write a letter to have my parking re-assigned to a closer location near my apartment or in my current spot. Even when my neighbors are being assigned the same spot they were parking before. My apartment has been shot up, with a bullet hole to prove it and poor repairs by maintenance. I never made a big deal about the bad repair that is still disgusting to see every day as a reminder of almost being killed when the bullet traveled through the kitchen and in to the bathroom where i was sitting and stopping in the bathtub. My complain is that the current Management at Encanto, is that they do not care about the tenants or what effects they have when making rules without thinking of the issues it will cause between neighbors. Also the fact that I can't choose where i can park at near my apartment. attached are the pictures of the bullet holes.

Michelle Benn Publicada en Google 6 years ago

Experiencia fantástica: This is a Re-rating of the MOUNTAIN VIEW COTTAGES APTS. In Indio Ca. I would like to say after my last review I made on July 4th regarding the parking situation, thinking the problem would not be resolved I am so glad I was wrong. While waiting an hour for a parking space after 12am on that day I had time to leave a message to my manager Brenda "who's been a manager since I've moved in over 5yrs ago" and an Awesome one at that, plus leaving a message to the owner Sam of CANNON MANAGEMENT CO. I would double my 5 Star to 10 Star if I could. THE OWNER SAM WHILE ON HIS VACATION heard my message got things done THAT DAY on an holiday. I feel that Cannon Management Team and my manager and staff will get this parking situation resolved. I truly have to point out on those 1 Star ratings it is NOT Cannon Management Co. It's the MANAGERS of the property doing wrong. The Cannon Management Team sees these 1 Star comments and tries their best to make it right for the tenants, I'm so glad that my manager and her staff is the best of all the places I've lived in including back east. All I can say is Cannon Management Co. Rely and trust on their managers of the property to do what's right for their tenants. I have to say I am VERY VERY PLEASED that the situation I was in is now being resolved and it won't be just a couple of weeks it's going to be PERMANENT. So I'm hoping those 1 Star reviews managers of the property sees my review and do what's right cause Cannon Management Team will investigate as long as the tenants emails or calls the owners so they know what's going on things will get done. I would love say THANK YOU Cannon Management Co. and my manager Brenda and staff trying to make Mountain View Cottages Apts. a great place to live in. Thank you

Nina C Publicada en Google 6 years ago

Experiencia negativa: River Oaks - Riverside,Ca. HORRRRRIBLE management since the day we moved in. Moved us into a roach infested unit while I was pregnant. Had to move our stuff from that unit to another. They turned the roach infested unit into a model because it was so bad. Nic was working in the office when I went in to apply and he wanted us to keep quiet of the roach situation because, little did I know at the time, he was manager of cannon management, and didn’t want investors to back away. Cannon management took over within the month. Nic promised us lower rent in upgraded unit for the year, once he left the office personnel said it wasn’t possible. It has been THE WORST rental experience I have ever had. They tried to say we didn’t pay our rent had to go thru hell to get a receipt to them and then all of a sudden they found it in the safe. Roaches and mice. Service repairs don’t get done. They won’t fix anything else in our apartment because we put in a 30 day notice. The gym was closed most of our time there, manager argued with me for the time it had closed and machine was broken saying it wasn’t...what’s the point Random water shut offs every week, literally. I can go on and on but I’m tired of typing for now.

donnzot Publicada en Google 6 years ago

Experiencia negativa: Town Square lancaster Ca The very last encounter with Stacy was fine til I went to shake hands with her. She pulled away. I asked her “ you’re just going to leave it like that? She says, “yes because I didn’t like your review of me” This to me is very childish since the last time I spoke with her was when I received a 60 day notice to vacate with no reason given. She obviously holds a grudge with tenants even two whole Months later. I’m mystified as to how your company continues to allow their on site staff to operate without reciprocity for their poor behavior. Honestly in any customer service industry. Staff are usually required to act above board, not allowing personal feelings to govern their response to consumers. Regardless of a tenants behavior she should have behaved accordingly. I am concerned that she will ignore my request to retain my new address to have my remaining deposit sent to me. Maurice ( the senior maintenance person ) made the final walk through with me. He noted how very clean it was and minimal impact to the unit despite four years occupancy. We also discussed how the carpet was damaged due to numerous maintenance errors, three separate floodings due to plumbing issues and adjacent tenants misdeeds. Despite all the maintenance records that reflect all those issues beyond my control. I feel she will try to place all the blame on me with personal malice. The fact remains I’m not the only tenant who has had this problem with her. If this were my business, I would not allow an employee to harass, grieve and lord over a tenant his/her position of authority with a personal grudge. This is harassment in its purist form.

The Life I Cherish Publicada en Google 6 years ago

Experiencia negativa: Let me first start off saying that this Property Management (Cannon Management) does not care about families who are good paying tenants whom been living in their apt for years. Also, if you have kids or plan on having kids, then definitely BE AWARE and don’t move into any of their properties. Me, My husband and 18Month Old son are now HOMELESS because of them. We lived at our place at TOWN SQUARE APTS for almost 6 years and around OCT. 2018 our Apt got infested with BED BUGS. Never before did we have a Bed Bug problem. They tried to say we have to pay $1600 for treatment when we finally told Management after realizing they weren’t going anywhere. We’ve been Month-to-month ever since our first original lease was up in 2014. Supposedly they revised/changed some terms and conditions from our original lease once Cannon took over. Well GUESS WHAT?? My husband and I never got any addendum or amendment. Stating the changes. We never re-signed a lease or anything since our very first one which we still have. Cannon Managements new LEASE has in there that TENANTS ARE RESPONSIBLE FOR PEST (BED BUG)COSTS and whatever. Well when we told Management that we shouldn’t have to pay $1600 for something we didn’t bring and we’re not responsible for the costs. They hit us with a 3-day notice saying we violated pg8 of the lease . Well our original lease that we are held to goes to pg 6. So we aren’t responsible for anything. To top it off, we confronted Management about the 3-day notice and how are they holding us to a violation that we have no recollection of or have not agreed to. Also, my husband questioned the amount of $1600 which they said was for treatment. The lady in the office named Mira said thats not the actual amount but a proposal. So right there they’re frauds and crooks trying to steal and lie about pricing and stuff. I also asked for information regarding if there has been other tenants affected with bed bugs because by law they’re supposed to disclose that information to other tenants and treat it. Later, I ended up finding out a lot of OTHER UNITS are infected with BED BUGS and I have the proof from my old neighbors. Well, eventually after all our questions and mentioning why we never got anything to sign when changes were made to the lease.The main office lady STACEY HOLLYFIELD, which is a horrible manager btw said that we’re insulting them and that she’s going to give us a 60-Day notice. Legally she can’t do that just because we asked questions. There was no other basis. So we ended up getting the 60-Day notice but ended moving out before then because they had the nerves to do treatment a month later( Probably cause the PUBLIC HEALTH DEPARTMENT VIOLATION), but failed to realize its an INFESTATION. All three of us were still getting bit horribly. We didn’t want to get bit anymore or risk paying a full month of rent since 60days was up in the middle of the month. So we moved out! Anyways long story short, they added the $1600 to our move out cost and are saying we owe them $600+. Seriously we don’t owe them anything, THEY OWE US our Deposit! Having to be bit up, get no sleep, physically, mentally scared for 7+ months and then rooted up/kicked out of our residence with our 18Month old son is no joke and they’re still trying to make things worst for us??! CANNON MANAGEMENT IS THE WORST...STAY AWAY!

Ann Ciccarelli Publicada en Google 7 years ago

Experiencia negativa: The management team at Morning Ridge Apartments in Temecula are completely unprofessional.

John C Publicada en Google 7 years ago

Experiencia negativa: Hopefully your company can hire better staff at your property in Temecula i.e. Vintage View Apartments. Your employee 'Leslie' at the leasing office is very unfriendly and rude. Better have people who take care of their tenants and future residents. I will ask my friends and relatives to stay away from all your properties.

A C Publicada en Google 7 years ago

Experiencia negativa: These are pictures of a "move in ready" apartment the day AFTER my scheduled move in date at a cannon management property called Lido. They didn't respond to my calls on the date of move in, closed early and still did not have it suitable the day after (men with powertools still working... not to mention the apartment was on the wrong floor). This cost me thousands of dollars in moving, transport, relocating, storage, housing, etc.... and i didn't even sign the lease yet! This is a blessing in disguise because if I had to deal with these people over anything they should be responsible for I can imagine it being 50 folds worse. I can only sympathize with the actual tenants who have signed leases with this terrible company. They use dishonesty, deception and childish arguments to support their behavior. Ultimately one of their "corporate" staff Markeith Smith told me to sue his own company in what I believe was an emotional breakdown on his part. The sheer lack of unprofessionalism and disrespect for people from this company should be considered criminal. I now have to spend more of my time (above what cannon management has already wasted) to take this plague of a company to court and honestly it's worth every second and dime out my pocket. Slumlords like this will continue to behave like this, treat general public and tenants like garbage until they are forced to change. Thank you Markeith Smith of Cannon Management for your sage advice to sue your own company this is unprecedented.

Tammy Publicada en Google 7 years ago

Experiencia negativa: This company not only lies, manipulates, cheats, intimidates and harrasses the paying tenants, but they also hire lazy and distasteful staff to carry out their corporate philosophy as well... if you've heard of the atrocious woman named Trina Blaire, then you know exactly what I'm talking about. Ms. Blaire is grotesquely unprofessional and rude. This company is paid to manage the Four Season Homeowners Association. From my experience of interacting with this grotesque Ms. Blaire, my family have come to realize we will NEVER again live in a HOA community because of their controlling, fake rules, deception and bigotry. They clearly discriminate and treat people very unjust.

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