JLA Real Estate Group, Inc.

Experiencia fantástica: I had a water leask issue in my condo which JLA manages. They were very quick to help me coordinate with my HOA, the plumbers, the environmental testers, etc. to get my leak stopped as soon as possible to prevent more extensive water damage. And most of this happened on a Friday and Saturday, so their attention to the matter was not during normal business times. I appreciated the work Veronica put into resolving my issue.

Experiencia fantástica: I was notified of HOA violation and was able to repair in a timely manner. They acknowledged it and Closed out the violation. It was good and professional experience. Thank you Margaret

Experiencia negativa: This is the worst HOA . Not only do they lie about sending people to fix an issue you filed. They also avoid phone calls and lie about submitting reports. I ALWAYS pay the hoa fee every month, but they always insist on moving like turtles and ignoring crucial issues well within business hours.

Experiencia fantástica: JLA is an outstanding management company. I’ve worked with the owner as well as property manager Veronica & have always had exceptional service, responses, accountability, integrity, and care in the management services they provide for the condo community where I live. I highly recommend them .

Experiencia fantástica: Veronica Lomeli has been very helpful and quick to respond when I have had visitor parking questions. She is a great communicator and can take care of issues and concerns quickly. Thank you for being so helpful Veronica.

Experiencia fantástica: I'm incredibly grateful for Ariel. Over the past year, I've encountered some plumbing issues in my unit—not due to any fault of the landlord, but rather the quirks of living in a multi-unit condo complex. Ariel has been the Tim Allen of my home maintenance saga. She's always responsive and kind and frequently checks in to ensure everything is running smoothly. I'm beyond thankful to have her as my partner in crime, navigating the aisles of CVS and Home Depot for solutions. Ariel has been proactive in communicating with the building and other stakeholders, ensuring my home remains safe, quiet, and well cared for. Thank you, Ariel!

Experiencia fantástica: Dear Mrs. Veronica Lomeli Senior Manager of the MTN Cove Community This is Alireza Rezamand a citizen of the United State of America for over thirty seven years with a family of four, having a good living under the God’s help, and residing as a home owner in Mountain Cove community since November 2003, at 12 Poppyglen Ct. Azusa, CA 91702-6282 I just want to take a moment of your time, and mention my appreciation about the excellent job you have done so far for our community regardless you do not know me personally. Our community has very clean streets, and Lawn is taking care of weekly bases. Furthermore you changed the old wooden safety borders on the rivers passing throw our community that one of them is behind my house. Also we have yearly cut for extra branches for safety also beauty of our community. On the sidewalks all the bumps because of the tree roots were took care and we are freely with peace of mind walking even night times without any uneven problem. There is some more like clean water of our pool, security police has presence. Also you care about the rules and issuing necessary notices even I got one or two. And important one newly we got new asphalt on our streets which it was necessary and you plan it. Oh God I need to write pages of services our community has received because you managing with care and responsibility. Thank you very much, and I wish you and your loves ones health and prosperity in personal life too. Alireza Rezamand August 8, 2024

Experiencia fantástica: It's so rare to call a management company and feel like you are known and important! Love Madelyn (in accounting) who is always so helpful and efficient with whatever I need. Give her a raise! Great service!

Experiencia fantástica: Ariel is great! She's always there for any of my questions or concerns. Great commination! And gets the problems taken care of quickly and proficiently. 5 stars all around!

Experiencia fantástica: A few years back, our community switched to JLA Real Estate Group as the HOA and they have definitely been more proactive and responsive to our needs. Our community manager, Veronica Lomeli is quick to respond to issues and gets them resolved. Thanks.

Experiencia fantástica: Veronica Lomeli has been super helpful and timely in her responses to my requests.

Experiencia positiva: Good

Experiencia fantástica: Veronica is such a joy to work with

Experiencia fantástica: Veronica is a very kind lady. She is always willing to go and beyond of her way to help people. Very considerate and has good customer service.

Experiencia fantástica: Good staff. Great people to work with. Fast and there to get the job done. Also very patient. Thank you

Experiencia fantástica: Gabrielle was extremely helpful and answered all of my questions. Super personable

Experiencia fantástica: Jla is the best! Special thanks to Gabby!

Experiencia fantástica: I love being able to communicate with Veronica Lomeli She is super efficient and always has a great attitude. She helps make my job easier.

Experiencia fantástica: JLA has treated me well the past year. Their owner portal is very easy to navigate and their accounting team is on point. Ana Salgado is a fantastic Property Management Director. I have had a working relationship with her for years, and she never fails to go above and beyond for the client. The fact that she is knowledgable , tactful and resourceful is everything you could ask for in someone representing your interests.

Experiencia fantástica: They were very detailed and organized and made the experience very easy.

Experiencia fantástica: JLA staff really cares about there future tenant, Ana helped us every step of the way through the process and had amazing communication with us! Highly recommend!!!

Experiencia fantástica: Ana, is so resourceful and helpful. Always available for any RE question I might have. You are such a great asset to any company.

Experiencia fantástica: Ana is excellent! I can’t even begin to describe how amazing Ana is. she has gone above and beyond with everything i’ve needed. Very intelligent and resourceful.

Experiencia fantástica: Thanks Veronica!

Experiencia fantástica: Ana is one of the greatest property managers I have encountered. She is able to listen, communicate and is very knowledgeable. She is very resourceful and involved helping to find and keep new tenants.

Experiencia fantástica: Finding a rental home is not an easy process. Thankful for Ana for making this process and easy one for me and my family.

Experiencia fantástica: Working with Ana has been such a smooth process. Very thankful for her customer service.

Experiencia fantástica: Veronica is always a pleasure and has great communication! Thank you!

Experiencia fantástica: Thank you so very much Veronica for all your help in our community

Experiencia fantástica: We enjoy working with Veronica

Experiencia fantástica: Ana is a wonderful property manager. She has excellent communication skills and the bonus is she is bilingual! She is great with deadlines and marketing and has helped us tremendously with our property needs. She has a lot of experience and asks all the right questions to ensure you get the service you deserve.

Experiencia fantástica: Veronica Lomeli.

Experiencia fantástica: It is such a pleasure to work with Ana Salgado from JLA Real Estate Group. She’s awesome and very helpful! :)

Experiencia fantástica: Great property management company to work with.

Experiencia fantástica: Just want to thank Veronica for being so friendly and helping with all of our needs for our community. She really is on the ball and very communicative and responsive in a timely matter. Her attention to detail lol is what was lacking in previous managers, thanks again.

Experiencia fantástica: Five stars simply because Veronica was so helpful to our community! Love working with her and always appreciate her!!

Experiencia fantástica: We are so thankful to have Veronica as our HOA manager! She is seriously the best!

Experiencia fantástica: I have had the pleasure of working with Veronica from JLA for many years. She has been wonderful with expertise in management and partnering with me as a vendor.

Experiencia fantástica: Veronica is the easiest to work with. Anytime I have questions, or need explanations she is always there with the correct information. Thank you Veronica, keep up the great work!

Experiencia fantástica: Thank you Veronica for your help. You are amazing!!

Experiencia fantástica: I am very pleased and happy to have found JLA and Ana as my new property manager. Very responsive, attentive and professional. Y’all are amazing!! Thank you!

Experiencia fantástica: Thank you Veronica for your assistance!

Experiencia fantástica: JLA is a great company to work with! Veronica Lomeli is always helpful and answers all my questions! I highly recommend JLA.

Experiencia fantástica: Verónica is a amazing person to work with, she is always doing her work with a smile in the face, which that’s what I admire, always ready to answer or help ..

Experiencia fantástica: JLA & Veronica Lomeil have been such a pleasure to work with. Most property managers are not involved or lack communications skills. Veronica always answers our questions gives us great feedback and direction. This allows us to give great quality service to her properties. We’re lucky to have JLA & Veronica. She truly has a heart of Gold And is one of the best managers we have worked with.

Experiencia fantástica: Thanks Veronica!

Experiencia fantástica: Ana is a great real-estate manager always on point with her customers.

Experiencia fantástica: I have very low expectations when I reach out to a company for assistance as it seems that customer service has lessened over the years. Yet my recent experience with the community manager for Mountain Cove, Veronica Lomeli showed me that she is above the norm for sure! Veronica quickly pointed me in the right direction to get my concerns addressed. Even though it was beyond the deadline for comments to my board, she found a way to have my voice heard. Additionally, although it has been some time since my initial request, Veronica followed up after a decision had been made. She emailed me and let me know the results of the decision when she could have easily called her job complete by simply sharing my thoughts.The fact that she reached back out and gave me the results of my inquiry shows exemplary customer service. Thank you Veronica!

Experiencia fantástica: Mariam was very helpful, patient with me and all my questions I highly recommend to ask for Mariam

Experiencia fantástica: Service is great and Ana and the rest of the team are a pleasure to work with.

Experiencia fantástica: thank you so much, ana! you & JLA helped me get my rental property rented out within weeks of signing our agreement! very hands on and consistent communication.

Experiencia fantástica: Amazing services!

Experiencia fantástica: Mariam not only did a great job, she did a fantastic job!!!!! There were issues with my problem and she took the time to research the problem and come up with the correct solution . She's a winner!!!!

Experiencia fantástica: Thank you JLA your Service and skills. Excellent service

Experiencia fantástica: Thank you for your service

Experiencia fantástica: Working with JLA for all of our property management needs has been smooth. Very responsive and reliable.

Experiencia fantástica: I can't thank JLA enough for the service they provide . Mariam answered my call & was very prompt and courteous on everything I had to ask. Thanks again ,you guys ROCK!!!

Experiencia fantástica: Mariam was prompt with resolving my issue.

Experiencia fantástica: Hi I requested that the bushes to be trimmed in from of my house. They did it this week and it really looks nice. I worked with Mariam and she was so helpful and nice

Experiencia fantástica: Mariam was awesome answering my phonecall. She was very polite and professional, and resolved all my questions I had. Thnx again .

Experiencia fantástica: Ana is amazing , friendly and helpful. I highly recommend her assistance , she will get you what you need and where you need to be.

Experiencia fantástica: Amazing experience with this group! Worked with Ana Sanchez, and she made everything flow so smoothly! Definitely will be returning in the future.

Experiencia fantástica: Excellent service

Experiencia fantástica: Very nice and very friendly

Experiencia fantástica: I have had the pleasure of working with Veronica as our property manager. Not only is she knowledgeable but she was specifically mindful of our individual needs. She always takes time to thoroughly answer any questions and truly goes above and beyond.

Experiencia fantástica: Veronica has fantastic customer service skills and really understands what it means to care for people. Thank you.

Experiencia fantástica: Amazing and very helpful !

Experiencia fantástica: One of the Industries best! Enjoy working with this company and staff, very responsive and detailed..

Experiencia fantástica: Ana Lidia is amazing and was very knowledgeable. It’s really hard to get every question answered right then and there it seems like there is always a follow back or circle back everywhere BUT Ana Lidia left us without any questions! Ty such amazing customer service!

Experiencia fantástica: Ana is a great property manager and easy to work with.

Experiencia fantástica: Veronica is the best!

Experiencia fantástica: Ana is great!

Experiencia fantástica: Thank you Veronica.

Experiencia fantástica: Thank You Veronica!

Experiencia fantástica: Selecting JLA as my property management has been smooth and very pleasant!!

Experiencia fantástica: Veronia is the best HOA Manager that I've come into contact with.

Experiencia fantástica: Veronica provided me with excellent customer service and is very knowledgeable. It’s a pleasure to have an HOA manager like her.

Experiencia fantástica: Veronica is a joy to work with! 5 stars all the way!!!

Experiencia fantástica: Our community manager Veronica Lomeli is very responsive and reliable. She replies to inquiries promptly and is always courteous and professional. Outstanding customer service always!

Experiencia fantástica: Ana helped us through the process signing the lease on our first house together. She was super helpful, responded quickly to my many questions, and made the stressful process of moving to a new home very pleasant!

Experiencia fantástica: Veronica is so fantastic!!

Experiencia fantástica: Veronica has been a pleasure to work with. She answers all of my email questions in a quick and prompt manner. She is super professional and is a great resource when I have to reach out.

Experiencia fantástica: It is such a pleasure to work with Ana Salgado from JLA Real Estate Group. It is our first time to work with a property management company for our rental house. We were a little anxious. Luckily we found Ana as our property manager. She is on the top on everything from the beginning. She answers our questions patiently and clearly all the time. She found the tenants for our rental house within a week. The whole procedure was pleasant and smooth. We really appreciate Ana's excellent job!

Experiencia fantástica: Ana is excellent! We really appreciate her work for helping us to rent out our house in Banning without any issues. We will be confident to stay with JLA for our property management in the coming year(s).

Experiencia fantástica: Thank you Veronica for all your help! Highly recommend!

Experiencia fantástica: Times are so hard right now but Veronica will seriously make your life easier. Thanks for all your hard work JLA!

Experiencia fantástica: Veronica is always able to help me with any issues in a professional and timely manner!

Experiencia fantástica: Great experience! Veronica goes above and beyond for everything and is very hard-working!

Experiencia fantástica: Veronica was amazing, such a pleasure to work with her. HIGHLY recommend her! Thank you for all your help!

Experiencia fantástica: Veronica lomeli is absolutely the greatest. she answered any questions I had and was genuine and super friendly.

Experiencia fantástica: Veronica is amazing! Highly recommended!

Experiencia fantástica: Great experience highly recommended Veronica is the go to girl for all your needs!

Experiencia fantástica: Thank you Veronica! Best HOA manager ever!!!

Experiencia fantástica: Thank you so much Veronica, you’re the best!

Experiencia fantástica: Had a great experience with Veronica! Thank you again

Experiencia fantástica: Ana Salgado is the BEST! I absolutely love her determination and work ethic. She doesn’t help find a place, but a space that feels like home. 100% recommend her for any services she offers! Guaranteed that you will not be disappointed.

Experiencia fantástica: Ana Lidia is such a kind spirited young lady with so much to offer!

Experiencia fantástica: Ana helped me through this process, she answered all my questions and communicated everything with me. Very grateful!

Experiencia fantástica: Making my housing transition with JLA has been very smooth.

Experiencia fantástica: I can’t even begin to describe how amazing Veronica is. she has gone above and beyond with everything i’ve needed. Very intelligent and resourceful. Veronica showed exceeded my expectations.Thank you so much for all you do!