Schambs Property Management

Experiencia negativa: Be wary renting from here. It is the first time I have not gotten a security deposit back and in fact was charged more than our security deposit. I rented a townhome for 3 years and at the yearly check in I was repeatedly told how nice we kept the location. When we moved out however, I was hit with absurd charges for repainting entire walls due to using screws rather than nails. Repatching a screw hole requires the same work that repatching a nail hole does yet somehow a few screw holes cost me over $1600. They will do everything possible to keep your security deposit so just be warned.

Experiencia negativa: I was referred this company by my Boss. They have amazing Rentals. And I will say that Nigel is very nice and informative, and I think if you were to just deal with him it would be a really great experience all around! However, I scheduled two house tours at two houses that were in the same Neighborhood. That day I got a call from David, and he left a voicemail and wanted more information about my Pets and Credit Score. I gave him a Call back and my Credit Score was too low. It was 607, and with it being that low, I’d need a co-signer. Off the top of my head, I didn’t know of one. He didn’t even explain other options or let me think if I could even get a co-signer. He told me he was just going to cancel the tours. I was REALLY looking forward to making ones of those houses my new home. I’m STILL looking forward a new place to live. I was really hopeful and had a great feeling because Nigel had been so nice and told me that if my credit score was a little low, we may need to be extra to move in. Which I was fine with. However, I feel that David really needs to have some compassion working in this field. To just cut someone off that quick? It really hurt my feelings.

Experiencia fantástica: We have had an excellent experience working with Schambs Property Management and simply can’t recommend them highly enough. From the very beginning, Brian Schambs and his team were extremely knowledgeable, professional and quick to respond back. Renting can have various challenges; however Brian’s team was proactive as needed, incredibly responsive and professional. Their attention to detail and willingness to go the extra mile truly set them apart. We are very thankful to have worked with SPM over the years. If you’re looking for a property management company that’s reliable, knowledgeable, and truly committed to protecting you and your investment, Schambs Property Management is a fantastic choice!

Experiencia fantástica: We have had the best experience renting with Shambs! The team is professional, responsive, and truly cares about their residents!

Experiencia fantástica: I had an incredible experience renting a house through Schambs. Brian and the entire Schambs team were absolutely amazing—super professional, responsive, and genuinely helpful throughout the whole process. Everything was smooth and stress-free, and the property was exactly as promised. Highly recommend them to anyone looking for a reliable and friendly rental experience! Thanks Bruno

Experiencia fantástica: We had a pleasant and positive experience in dealing with everyone from the Schambs Property Management team during our lease period of one of their rental properties.

Experiencia fantástica: Great service form the start. Brian and his team went the extra mile in helping us at the end of our lease. I would definitely recommend!!!!

Experiencia fantástica: I had a wonderful experience with Brian and the entire Schambs Property Management. They are incredibly friendly and always quick to respond to any requests or issues. Both the move-in and move-out processes were smooth, which made the entire experience stress-free.

Experiencia negativa: ----- Update 09/19/2024 ----- The business owner, Brian Schambs, was kind enough to reply to my initial review my releasing confidential information from the background check we 3 applicants had to go through as well as our names. Called 4 times back to back and got no answer so left a voicemail the 5th time informing Brian Schambs that there was an urgent matter that needed to be addressed and needed him to call back as soon as possible. He called back an hour later and I informed him that he had posted sensitive information that I needed to have adjusted or removed from the reply to avoid any type of privacy breach of which included names that were not publicly available, and information gained from the background check. The information from the background check that was mentioned was past rental history and credit history, which again is not publicly available. I got as far as requesting the names be removed from the review as that is, at the very least, against googles ToS at which point he started to dismiss me in an aggressive manner, but did agree to adjust the names from the review and was trying to dismiss my concerns and was cutting me off before I could finish making my formal request. I had to cut him off to prevent him from hanging up on me and informed him of the confidential information he posted from the background check that I would like removed as well as a formal request to remove any and all information he has on the 3 of us who applied to have our background check ran. He, eagerly it sounded, informed that I am "not his boss and doesnt have to do a thing." Which is partially correct, I am not his boss but I am pretty sure when you formally request your personal data be removed from a companies data base they have to comply. I could be wrong but that doesnt change the fact of the matter that I dont want my, or the other applicants information in the hands of someone who is willing to post such sensitive information on a public site so flippantly. He did however point me in the direction of the company that ran the background check which I will be reaching out to next. ----- Initial review ---- If you have any type of checkered past avoid this terrible company. I dont undterstand how I was approved for a town home that was nearly TWICE as expensive as the home I applied for with these people. The property manager from the TOWN HOME worked WITH me and communicated with me AND the property manager to make sure everything felt right for the both of us yet here was this 'local' company that doesnt care at all about your situation or circumstances. My family passed on the town home because we found a perfect house that was less expensive that we wanted from this company just to be told "We need to make sure we approach our property owners with the safest client possible." ..... we make 6x the monthly asking price for the homes rent.... how much safer do you need than that? ON TOP OF THAT they "expect everyone of the age of 18 or older to be FINANCIALLY RESPONSIBLE for the property." So... if your 17 going on 18, good luck Chuck.... youre on the hook now. Dont go with this company. They dont care about you, they only care about their reputation that they have been "Working on painstakingly for 20 years and are trying to keep it that way." All quotes are direct quotes form people I spoke to in person, just a heads up. They dont care about you, they only care about your money. Absolutely PITIFUL that an OVER SEAS COMPANY treated me better than a LOCALLY owned business. Absolutely shameful, I hope your "reputation" is worth it, I hope people see this company for its true colors. The negative reviews dont shock me at all after the interaction I've had.

Experiencia fantástica: This house was perfect for me. It had a nice back yard, the inside was beautiful, hard wood floors with an open floor plan. The location was great. The neighborhood was quiet and nice. Schambs Property Managment was honest, quick to resolve any issues, and easy to contact. I would highly recomand this house or any house Schambs has on the marlet for rental. I want to thank Brian Schambs personally, for the professional way he handles his end of the business.

Experiencia fantástica: As a tenant we had a wonderful experience. Everyone was very friendly and helpful. Things that needed repaired, were taken care of right away,

Experiencia negativa: I really wanted to give this company a chance. We're currently living in the worst home with the worst property management company, and we were looking for somewhere else to live. I say Schambs had great reviews and houses that fit our needs. First off, the home viewing process was terrible. You had to go to an "open house" that only had one time available one day. If you missed it, oh well. I went to the open house and applied within the hour, we were told me and my fiance could be on the same application. We ended up paying $150 in total for application fees (because we all had to apply separatey). I got an email 3 days later saying our application couldn't be considered unless we have a co-signer. Me and my brothers credit is in the high 700's and my fiances is 640 (according to his banks credit check). I replied to the email from Dawn asking for information on that, and providing proof that his credit card is always paid off, it's just new. She never replied. After 5 days I called Dawn, and David (the property manager for that unit) and got no answer. I then called Brian and he was very rude. He kept interrupting me saying I had to go through the resident research to get the credit report. And that he had "bad credit" not "new credit". I asked about the co-signer because it didn't make sense that me and my brother didn't count as co-signers. He said we had to have someone else -- not residing in the house -- to apply as well (another $50) for my fiance. Their company policy is utterly ridiculous. I wasted 5 days of my life and $150.

Experiencia fantástica: I was a tenant through SPM for three years and it was by far the best rental experience I've had. Their team is responsive, transparent and helpful. Work orders were completed quickly and I got my full security deposit back upon move-out. Highly recommend!

Experiencia fantástica: We had a great time working with Schambs - they provided some of the best service we've had renting with an incredibly easy to use portal and it was always easy to get in touch with their office. We ended up needing to leave our lease early due to our new construction being done and they were flexible enough to work with us to add an early termination addendum to the lease (for just the cost of the legal paperwork and the cleaning of the place for the next tenant) and had the place rented back out within less than 2 weeks of when we left. I'd happily work with them again as a rental partner and am grateful we went with them for making it an easy process!

Experiencia fantástica: We sold our home in 2023 and moved into a rental managed by Schambs Property Management Group, Inc. As longtime homeowners we were a bit worried about dealing with a landlord and handling issues involving a home that we did not own. Schambs Property Management was fantastic to work with. They were very attentive to all our needs. When repairs were needed, they contacted the maintenance team and often the issue was addressed and resolved within a few days. They were prompt in all their communication. Overall, we had a great experience working with their organization.

Experiencia fantástica: Schambs property Management is definitely the 1st and only rental company I recommend for people who want too rent for the first time and continue renting they worked with us and helped us understand everything what we were signing there was no extra charges added on after signing, the application fees were great and they are so quick, responsive when needing help fixing an issue. Special Thanks and shoutout too Dawn, Brian, Cassie And David for making the place we love so much be called our home, David I’ll never forget the special snacks that were left for us when we first moved in and your warm welcome in the first time we came looking . I understand that this is allot for a review but yall definitely deserve the credits for it

Experiencia fantástica: This company is truly the BEST! I would recommend Brian his staff without reservation. Always prompt, personable, and proficient.

Experiencia positiva: My family stayed at one of Schamb's properties for two years. The application process wasn't difficult, and they were very attentive in answering all questions. Also, the credit check fee was reasonable. The management company was responsive for the most part, but the owner was sometimes slow in responding to repair requests. The only downside is we wouldn't get responses if the owner decided not to repair something. We would have to reach out again to see if anything would be done. Overall, it wasn't a bad experience living in one of their properties.

Experiencia fantástica: If you are looking for a rental, I highly recommend Schambs. They are a small, local company with wonderful, caring employees. We didn't have many issues with our rental but when we did, they took care of them immediately! We had names, numbers and emails of each of the employees if we needed to communicate with them! Great customer service and beautifully kept properties.

Experiencia fantástica: I spoke in depth with Brian when I was considering whether to rent or sell my property here in the Triangle. After meeting with several other property management companies here, this company made me feel the most comfortable about the tenant placement process, management items, and fee structure. Brian provided me with all of the information I needed when making this decision about my property and answered all of my questions. Due to some other factors on my end, I decided to sell rather than rent my property out but I would have gone with SPM if I decided to rent my property out to help me manage it. It's hard to find a trustworthy company when it comes to handling property management, but I am glad I found one for the future. I will be recommending them to all of my friends and family for any property management needs.

Experiencia fantástica: Always enjoyed working with Brian and his team. They do an outstanding job and fully committed and give quick response. Would always recommend them

Experiencia fantástica: Brian and his Team are awesome. Very professional and knowledgeable. They helped us with our rental property needs and always provided great service and support.

Experiencia fantástica: High praises for Schambs property management. I have been in my home for 8 years and the owner has changed management companies three times. The last time was the switch to Schambs. I wish he had done that 7 years sooner!! My experience from the beginning has been a series of going above and beyond to accommodate both the tenant and the landlord. Brian has been professional, attentive and accommodating. The staff is courteous and professional and quick to reply. Example: my job provides a housing allowance and Schambs changed their payment portal to receive it. My calls and emails always received a prompt reply. I did not often have a maintenance request, but each was addressed in a timely fashion. I recently moved on from renting but wanted to ensure I highlighted the excellent experience I had with my final rental company Truly did "Save the best for last" Five++ stars

Experiencia fantástica: I recently rented from Schambs and had an exceptional experience. Brian demonstrated extraordinary customer service by handling challenges with remarkable professionalism and fairness. He was proactive in resolving issues and went above and beyond to ensure my complete satisfaction. I confidently recommend Schambs as a rental company, as their team consistently exhibits a high level of professionalism and customer-focused approach.

Experiencia negativa: We have leased with him and everything was very professional. We moved from Atlanta and the moving was seamless. We loved the house and were so grateful for the company. Then my boys in high school started waking up with panic attacks. They hated the move. Me and my husband discussed and decided to move back to Atlanta. We have took this company in confidence and told them our problem. They told us that as per company law we can’t terminate the lease but we can put your house back in the market and until it’s rented again we are responsible for the rent. Me and my husband were actually happay about it. We asked ourselves that’s it’s a beautiful small town house and will be leased asap. After two months of leaving the house and paying rent for the house without even using it. I decided to call the guy and ask him what going on? If it keeps going like this we will be on the road and have to file bankruptcy. He was ‘Bryan Schambs’ was very loud and rode over that phone call. He said he can’t do anything about it as he doesn’t care. When I asked him to transfer me to his supervisor as I don’t want to deal with him. He proudly told me that is was that owner. Be aware of this company!!! He is a businessman and does not care about you living on a road in no time. When I asked him why is so loud he said because I interrupted him hahah is he for real.

Experiencia fantástica: Brian, Casi, Sharon, & everyone else at SPM have been wonderful to work with!! I knew nothing about renting out my property but they made the process seamless & as stress free as possible. Recently decided to sell the property & they were equally as helpful with getting repairs made in preparation to list…Highly recommend SPM to anyone looking for management services!!

Experiencia fantástica: I rented from Scambs Property Group for a year in the North Hills Area right after college and they were a pleasure to work with. Brian goes the extra mile for his tenants and I couldn't have asked for a more seamless rental experience.

Experiencia fantástica: Schmabs Property Mangement is great. Brian and his whole team are fantastic. They managed a property of mine for years. Their selection process is thorough, response time is quick, and educated me along the way. I would recommend SPM to any landlord or renter. Solid operation.

Experiencia fantástica: My experience with Schambs had been flawless I am extremely happy with this company I have had my properties with them for many years they have a talent for finding exceptional tenants and keeping the money coming in every month if you decide to use this company you will certainly not be disappointed!!!

Experiencia fantástica: We had a great experience with Schambs! They are always quick to respond and so helpful. Definitely recommend.

Experiencia fantástica: Recently moved out of an SPM property in Raleigh and have nothing bad to say about the company. The house was very nice and the pricing was very reasonable for being so close to NC State campus. During our stay they were extremely active when it came to fixing any problems that came up with the house, which cannot be said about other companies I've worked with before. They were very nice and informative during our tour, their payment portal was super easy to use and had good quality of life features, and they made the move out process very clear and easy to follow. Highly recommend anyone looking for housing to work with this company; they're great people who just want to provide a great housing experience.

Experiencia fantástica: From start to finish they were incredibly professional to work with. I would get quick response to any service requested, and they always went above and beyond what I expected. It was enough to make me start my next apartment search on their service range in their website.

Experiencia fantástica: Schambs Property Management (SPM) has been managing our family’s residential investment properties for over 5 years. I have watched Brian skillfully build the business and grow the SPM team to serve both the residents and owners. With their integrity and excellent service, I am not surprised the business is growing. I just wish I had found Brian Schambs and the SPM Team sooner. I purchased my first rental property in 1981. Since then, I have had 5 different management companies and over a dozen properties. Through landlord/investor education and hands-on experience, I’ve learned property management is a specialized profession, not a hobby or a part-time job for inexperienced/timid agents. Investors may want to spend their available time evaluating investments or just be released from the responsibility of property management. If you’re looking for a firm to manage your valuable property, you probably want someone that will: • Market your property to prospects • Screen residents background to qualify residents • Maintain the property • Address your residents’ issues 24/7 • Collect rents and provide timely monthly reporting • Perform periodic property inspections (very-important!) • Manage the assets and the residents I have found SPM checks all the boxes and more. When issues arise, the SPM Team will have assessed the situation, provide relevant information and possible options. The SPM team is experienced and professional as they protect our property, fairly enforce the lease and give the residents options if needed, when possible. A few of the tools and resources used by SPM include: • MLS posts and Internet marketing on popular rental web-sites • Making appointments for open houses • Checking landlord references, employment, credit, eviction and criminal background. • Requiring residents to have rental insurance • Requiring co-signors when needed to secure the lease • Providing updated real estate leases and forms • Taking move-in and move-out pictures of the property • Collecting rents • A full-time property maintenance & repair manager with access to numerous qualified vendors to provide competitive services • Using Propertyware technology applications for residents and an owner portal • Timely and accurate financial records for tax reporting responsibilities for owners and vendors, including 1099’s, • Evictions--(but we have never had one with SPM.) The quality of the residents placed by SPM were the best by far we have ever had. The SPM team are pro-active to address the issues, and there are few follow-ups to address, if any. If you’re looking for a residential property manager or considering replacing one, I think you would be please to check out the Schambs Property Management team.

Experiencia fantástica: I rented a house managed by Schambs Property Management for a year prior to purchasing a home. Dealing with Schambs was pleasant and hassle-free, and they were very responsive to any maintenance issues and provided individual attention. I recommend Schambs Property Management very highly.

Experiencia fantástica: I don’t often write reviews but I had to here because I just can’t say enough great things about Schambs Property Management. My partner and I lived in a townhome managed by SPM for three years and they were excellent to work with from start to finish. All communication was friendly, professional, and prompt - I truly wish all property managers were this great. If you’re a property owner, I’d say your property will be very well cared for. If you’re a renter, I’d tell you that you these folks will be some of the best group of people to rent from.

Experiencia fantástica: The team at Schambs Property Management made living in our rental townhome a breeze. They were communicative, helpful, timely, and friendly. No question or request ever went unnoticed, and they always seemed happy to help us. When we had issues in need of repair around the house, either their wonderful maintenance staff would address the problem, or they would recommend preferred professionals to repair/replace whatever was needed. They are professional, while also very personable and understanding. Brian and the team helped us communicate with the homeowners (who are also awesome) whenever necessary -- there were no hoops to jump through. We really enjoyed working with them and ultimately stayed in our townhome for three years because of the ease that Schambs provided.

Experiencia fantástica: Schambs Property Management provided outstanding support to me as a renter, responding swiftly and efficiently to several minor issues I had.

Experiencia fantástica: This was our second time working with Brian (and company) as our townhouse's property manager, we have nothing but good things to say and would be happy to hire him again. Brian was always very responsive to any of our e-mails and phone calls. We hit some speed bumps with our tenant and it was always re-assuring to have Brian there to remedy any issues. Highly recommend!

Experiencia fantástica: I’m very pleased with their customer service and responsiveness. Brain is always available for any help and he always answers emails/phone calls right away. I’m very impressed at his attention to detail and the quality work he delivered.

Experiencia fantástica: Schambs Property Management has managed my property for the past 3 years. I had to relocate hours away due to my career, but was too attached to my home to sell. I’m so lucky to have found Brian and his team to manage my property. They have found amazing tenants to rent out my home and gave me the confidence that my home is in good hands while living far away. Anytime a maintenance repair comes through, I am alerted immediately and Brian’s team has someone out there right away to fix any and all issues. Cannot recommend Schambs Property Management enough to tenants and owners.

Experiencia fantástica: Brian is extremely professional, knowledgeable, and thorough. He thinks of every detail possible to ensure a stress-free experience. The company's expertise brings peace of mind, and I trust them completely with renting my home.

Experiencia fantástica: It was a pleasure working with Schambs Property Management, they do a great job!

Experiencia fantástica: Had the pleasure of working with Schambs Property Management for close to a year. They have very fast response times and are very good at what they do. Would recommend to anybody looking to rent in the future. Thank you all so much!

Experiencia fantástica: We ended up finding a home to purchase a little too early and we had to break our lease with Schambs… HOWEVER, they made this process so easy for us. I lived at a Schambs property for over 2 1/2 years and they were incredibly attentive with issues and easy to work with. I would absolutely recommend leasing from this property management company. You will feel cared for in your home 24/7!!!!

Experiencia fantástica: Schambs is an excellent management company. We were in need of a quick rental due to a job transfer. Schambs helped us find a beautiful home in Cary. Schambs is very responsive to any requests, sometimes responding within minutes of an email. We highly recommend Schambs for any rental needs. They’re top notch!!

Experiencia fantástica: My rating is based solely on customer service. Dawn was a joy to work with from the first call and throughout. I was sick at the time. She was compassionate regarding that and wished me well. We did not complete the process at the time but I wanted to let others know from her customer service I recommend this company.

Experiencia fantástica: All at Schambs are very professional, responsive, and fair. Would recommend a property managed by them to everyone.

Experiencia positiva: They own the property that I am currently renting, I have been here 2 yrs, and I can honestly say that I have not had any issues. They are quick with responses when I have issues with the property. Sharon and Cassie are always so sweet and kind when I call the office

Experiencia negativa: I will never rent from this property management company again. I was also charged an excessive amount for nail holes in the wall to hang up curtain rods. I was also charged an excessive amount for paint that should have been touched up, but they decided to paint the whole wall. I was charged almost $700 for this as well as to replace a carpet. When I moved in, the carpet was old and was only cleaned from the previous tenants. It was not new. They claimed there was cat urine in all the rooms and closets. They even had the audacity to say my home reeked of urine. One bedroom was shut to the cat, the closet had totes in it for storage and there was a dresser in the corner. They claimed this is where the cat peed and it soaked to the underpad. At no time did my cat ever urinate outside his litter box. They charged an exorbant amount to repair this. They also charged me a non-refundable pet deposit, but did not deduct it from the "damages". I had multiple complaints about the hvac system, and they sent one guy to check it. My electric bill was $100 every month and the place was always hot. My neighbors right next door had a bill 1/2 the amount and their place was always cool. They told me that if I didn't like their decision I could pay for my own assessment of the hvac system. I would rather be homeless than rent from this company or owner again. I also left because they were going to raise my rent $200 when I had old and outdated appliances, a garbage disposal that didn't work and a ceiling fan that shorted out the wall the first time I turned it on and multiple light switches flickered. It's old, outdated and very unsafe. Shame on you for scamming a teacher out of her deposit. Reply however you want, but it is all lies.

Experiencia fantástica: If you’re still looking for a property Managment company, LOOK NO MORE…SCHAMBS IS IT! After moving across country per career directions we’ve encountered many rental companies but can say without hesitation that Schambs Property Management has been AMAZING! From needing to rent moving in from out of state to literally any needs regarding the property to our recent move again… they have been there with us every step. I can’t say enough about how grateful my family and I are for their hospitality, kindness, and professionalism. Thanks Brian and the Schambs Team for an awesome tenting experience.

Experiencia fantástica: Awesome management company. Great communication and beautiful properties at a very fair price! Quick maintenance and always SUPER helpful!

Experiencia fantástica: We were relocating to Durham and under a lot of pressure to find a place for my husband daughter and I. Brian was extremely helpful and got us into the perfect home quickly, I truly don’t know what we would’ve done with Schambs! Our stay in that rental was easy, every issue we had was addressed quickly and professionally. The end of our lease was also an extremely pleasant transition, another thing I’m so grateful to Schambs for. Highly recommend this company for any housing needs!

Experiencia fantástica: I have used Brian and his team to manage our NC property for over a year now. They incredibly thorough and regularly exceed my expectations in every aspect of managing our property. I highly recommend them. Update… five years on and Brian and team have continued to do great work managing our property. Still highly recommend them.

Experiencia fantástica: I rented from SPM for 2 years and had a great experience. All emails and questions were answered within the hour by SPM. The move in and move out process was very clear and fair. Maintenance was always prompt and professional. Our AC unit went out over the weekend and it was repaired the same day!

Experiencia negativa: Schambs Property Management Group handled the return of a security deposit unprofessionally and unfairly to a tenant that never missed a rent payment and followed all of the tenant responsibilities and instructions regarding the move-out policies, except for the use of some screws rather than all nails in walls.The cost of the deductions from the security deposit was very excessive for screw holes (a charge of $645) due to four television wall mounts. Moreover, the charge also included a deduction for the cost of paint, which would be considered "normal wear and tear" after a three-year residency. When I requested an in-person meeting in the office, I was told their office is closed to the public, yet we could schedule an in-person meeting. However, when a follow-up phone call about the meeting was made, I was denied the in-person meeting and then referred to their attorney. I will never use or recommend this management company again.

Experiencia fantástica: Been living at one of their properties and I absolutely love it! They’re very responsive to any maintenance issues we have and they are super friendly. Feels like extended family!

Experiencia fantástica: Brian & the team were excellent people during the time I rented. On time communication & property was well kept. I’d highly recommend you check out what they have to offer

Experiencia fantástica: Didn’t get approved at a lot of places but I did get approved here and they gave me an opportunity to have a place to stay. Although I did need a cosigner and I was unable to provide the cosigner. I think these people are great. There was two people that really did help me his name was Nigel And there was another guy. I forgot his name but Nigel put me in contact with him and they were both great so I think this place has a potential to do what it says it’s gonna do which is help people to have a safe place to stay for their families and I do recommend them

Experiencia fantástica: As a landlord myself I know and understand how difficult it is to service a property. Schambs Property Management provides exceptional service. They run a seamless operation, everything was well communicated throughout the entire lease. From move-in to move out they were professional, fair and reliable. If you are an owner looking for someone to manage your property I would look no further. As well as if you are in the market to rent a property, you wont be disappointed. Thank you again to Brian, Dawn & David. Your commitment of service was very much appreciated!

Experiencia fantástica: My experience has definitely been a positive one. Brian, Casi, and Nigel have been quick to respond, supportive, and happy to help in any way. What a great team!

Experiencia fantástica: We had a great experience with Schambs. Brian and his team were responsive, professional and very easy to deal with. I highly recommend Schambs Property Management.

Experiencia fantástica: For the last 4+ years my husband and I have lived in a rental property managed through Schambs Property Management. The services they offered during our time was excellent. We found them to be very efficient and professional when handling any concerns we had. If there was a repair problem, once it was reported, they responded immediately. Kudos to Brian, Dawn and the rest of the team for ensuring that our stay was pleasant! I would recommend them to any homeowner who is looking for someone to manage their property! R. Suiter

Experiencia negativa: I've never had such a hard time reaching someone when I had money in hand. They just quit answering my calls after inviting me to view the house and me telling them I want it. I left messages with Brian after Nigel told me he wasn't in the office. It takes days to get texts back with any info. Maybe they just didn't want my business or maybe someone else got the property but they could have let me know. Every other property management company answers their phones during business hours and answers my texts in a reasonable time too. Very bad communication but nice when I did speak to them. I would not recommend compared with the other companies I dealt with

Experiencia fantástica: We've been renting through Schamb's for about 5 years now. It can be hard to find a good landlord or rental company but they take care of you here. Very courteous staff and quick responses. We've had a few issues living here with our AC and heater and each time they've assigned someone to fix it immediately as well as providing heaters if necessary.

Experiencia fantástica: I have worked with Brian's company for over 7 years and couldn't recommend them enough! The whole team is friendly, prompt, and knowledgeable about the market and the whole Raleigh area. Whether a landlord or a tenant, they treat their customers with the utmost respect and go above and beyond in customer service.

Experiencia fantástica: Currently renting a property managed by Schambs. I honestly have 0 complaints. They are professional and communicate in a polite and timely fashion. Whenever a work order is placed, they follow up with me and the professionals they hire in a timely fashion. I appreciate and value this rental company!

Experiencia fantástica: They were great from start to finish! We ended up terminating our lease early and they were able to find a new tenant within 2 months. Any time we had a problem, they were super quick to respond and send somebody to help. Of all the landlords/management companies we’ve worked with, they have been the best, by far!

Experiencia fantástica: This property management group is professional, responsible, responsive, and reasonably priced. I worked with Brian on a separate deal 10 years ago and didn't hesitate to reach back out when I needed someone to manage an investment property. He has managed the property for five years and has been a turnkey service provider.

Experiencia fantástica: It's been a pleasure to have rented a house managed by Schambs Property Management. Everything has been handled smoothly and efficiently. The few maintenance items that came up were handled quickly and the work was well done. All of SPM's employees have been straightforward, helpful, and courteous.

Experiencia fantástica: As a tenant, I had a great experience with SPM. They were very experienced, responsive and reliable and acted quickly when we needed a contractor to fix any issues. Would highly recommend!

Experiencia negativa: This firm, the owner specifically is very unprofessional. My encounter is likely not what others have encountered, as a POC. Brian Scambs was very condescending, defensive, & unprofessional; so much to the point where he & I had an argument over the the phone & I asked him to only communicate with me by email because he's very disrespectful. During my leasing process our exchanges were very unpleasant & I will never rent any property managed by his firm. Beyond that, I got the feeling that he had an opinion about me with out meeting me or knowing anything about me, outside of my current credit score. He also spoke on things/made comments that were off limits about my relationship with my co-signer. I was also charged a fee related to having to have an electrician come out after the property manager's team was unable to tell me how the bathrooms were GFCI/GFI protected. Both their team & handyman gave me misinformation, told me that the outlets terminated at the breaker. Knowing this was unacceptable/non-compliant, I pushed the issue & they sent an electrician out, who provided me the correct information. However, that came with an almost $200 charge that was added to my rent ledger & I'm unable to pay my rent without paying the fee they believe I owe. Very disappointed with the interactions & wouldn't recommend them to anyone. Go with a firm that respects all people, not just those that he believes is worthy. I will admit that every other member of his team has much better customer service & professionalism than the owner of this firm.

Experiencia fantástica: I DO NOT praise easily, especially if it's unearned. We had a fantastic * nearly 10-year experience * with Schambs Property! Yep, 10 years!! Brian and his team were impressively responsive, professional, caring, and attentive. I always felt comfortable contacting them and Brian was always straight-up with me offering sound and objective advice. He connected me to people to take care of certain issues OR his team took care of home issues such as extermination, yard care, repairs, and HOA follow-ups. Brian even guided me through a NC tax error and worked with me on maintenance payment plans when needed. I trusted his team the entire time and felt my home was in good hands. A recommendation is to improve home inspections to really pay attention to those easy-to-miss areas to make sure potentially shocking issues don't come all at once. Bottom line is this: Would I hire the company again: YES! -- Dr. Wallace Southerland III

Experiencia fantástica: My family and I rented a townhome for the past year managed by Schambs Property Management. We came away satisfied from all of the interactions we had with Brian Schambs and his company. They were very responsive and helpful in dealing with a couple of HVAC issues we had during our stay. My first impression when dealing with this company had me thinking that it might be better to be the owner of the property than a tenant, since this company went through a very thorough process in capturing the state of the townhome prior to us moving in, but now I realize that such an inspection is really intended to serve both parties. I hadn’t been a renter for a long time, and this detailed inspection had me worried that when we moved out, even though we took very good care of the home, that somehow it would be used to deny us being refunded our deposit. We not only received our full deposit back, but Brian thanked us for taking such good care of the home. I’d recommend Schambs Property Management to both owners and tenants, since in my experience they do a good job looking out for both.

Experiencia fantástica: We have worked with Schambs Property Management (SPM) for more than a decade with a half dozen residential rental properties. Our experience with the owners and staff of SPM was exceptional. They cared for the properties as if they were the owners and provided the tenants with prompt attention when situations arose. They assisted us, as absentee owners, with extreme care and went above and beyond to present options and information that helped us to make correct decisions regarding the necessary improvements or repairs for the properties. They managed our properties very well and kept our stress-level down without us having to be involved in the day-to-day operations that happen with rental properties. If you are looking for a property management company that will be an advocate to you as an owner, you must contact SPM to discuss your property. They have been great advocates for our properties and we recommend them 110%. Cooper Crossings LLC

Experiencia fantástica: Over 3 years, we had a really positive experience with Schambs! Professional, punctual, courteous, and generally receptive to our needs. Repairs were taken care of ASAP and charges handled fairly. Brian was always quick to respond to concerns. I would definitely recommend them!

Experiencia fantástica: Brian was extremely helpful while I was looking for a property to rent. The company quickly responded to calls and questions.

Experiencia fantástica: I was a tenant at one of their managed properties, and I found them very responsive and helpful. No repairs were delayed or ignored.

Experiencia fantástica: Schambs PM were quick, conscientious, and kind to our family while renting in the Raleigh area. They are always responsive to any need - big or small, and have wonderful vendors as well. Brian and his employees were wonderful to work with as tenants!

Experiencia negativa: I recently consulted with Brian in Shamb's Cary office about a property in the area. He was very unprofessional and seemed to be more interested in me as a young woman than as a potential renter. He asked very personal questions about my relationship history and whether or not I had experience with "older men" (I am in my young 20s). Needless to say I did not stick around long. Completely unprofessional in my experience.

Experiencia fantástica: Schambs Property Management provided us a wonderful rental home for our first year in NC. Everyone that we dealt with at the company was very friendly and answers to questions that we had were replied to quickly and completely. Overall, we had a great experience working with Schambs Property Management.

Experiencia fantástica: Schambs was amazing at every step. From showing the property with an actual agent, answers to all my questions, and staying in regular contact, they stayed professional and friendly. I was unable to accept one of their offers, but I will definitely go to them in the future when I am able to.

Experiencia fantástica: Brian and his team deserve infinite stars! We rented from this group for five years and did not have a single issue. They are professional, quick to respond, and go the extra mile to provide excellent service. I cannot say enough good things about this group and would recommend them to anyone without hesitation. Thank you SPM!

Experiencia fantástica: We had an outstanding experience with Schamb Property Management as a tenant. Brian was always very responsive and helpful with questions. Would recommend!

Experiencia fantástica: Schambs Property Management provided us with exceptional service. They made getting into the rental a streamlined process and were always available when we had questions. Additionally, the property was well very well maintained. Overall, we had a great experience working with Schambs Property Management.

Experiencia fantástica: Brian and his team and Schambs Property Management deserve every bit of this 5 star rating. I have rented a few other houses in the past through other companies and none of them compare to the level of service I received with Schambs. They are true professionals. They were quick to respond to all of my questions and needs over the 2 years I rented from them and made every part of the process easy. I highly recommend them!

Experiencia fantástica: Had a fantastic experience with Brian Schambs. He was extremely professional, reliable, prompt, and helpful. He super quickly responded to my inquiry and a wide array of questions and concerns. I am so grateful for him ! He kindly went above and beyond and really made me feel so comfortable with the whole process. Strongly recommend!

Experiencia fantástica: Really enjoyed working with Brian and his team for our tenure at the apartment they managed. He was always quick to respond and extremely reliable, friendly and professional. When we had a unique situation pop up, he worked with us and was transparent the entire time. Highly recommended!

Experiencia fantástica: Our experience with Brian has been excellent, from beginning to end. Very professional and carefree process. Brian handled every aspect of renting our home from finding tenants to qualifying to collecting lease payments. Would not consider anyone else for our next lease.

Experiencia fantástica: Before the real estate market caught fire, we had a townhome that we needed to rent out. I spoke to 4 different property managers before beginning this new endeavor of becoming a landlord. I narrowed it down to Brian and one other property manager. I liked both of them equally, but Brian was super RESPONSIVE to our many questions so we went with him. Brian knows all the rules and regulations when it comes to renting a place out to tenants. I was impressed! We did have one semi-serious issue with tenants causing unintentional damage to our home while we were renting it out, but Brian handled it quickly and very well. We are grateful that he was there to help us out during that incident. Renting out a property is super stressful, as it's probably the biggest investment asset most people own! I was happy to work with Brian and if I end up renting out my home again, I'd gladly hire him back.

Experiencia fantástica: Great management company! They make sure their rentals are in good shape, and they respond quickly to any ongoing maintenance needs. Professional and service oriented. I highly recommend them.

Experiencia fantástica: I highly recommend Brian and his team at Schambs Property Management Group. He is very professional and responds to all inquires and issues in a timely manner. He and his staff are understanding, supportive and friendly. Excellent communication and prompt resolution of repairs. This is the company to go to!!!

Experiencia fantástica: Brian and his whole team are excellent. Great service, very responsive, very professional, helpful and all at a fair price. In the 2+ years of working with Brian I always felt I was getting fair value for the price and had complete trust that everything was being taken care of. My family and I moved out of our home in early 2019 and Brian and his team quickly got us under contract and ready to show and rent out. We had very little downtime and it was all a very easy process. We are now selling that house upon early move-out of our tenants and once again they have been amazingly helpful. Great experience, highly recommend, no complaints.

Experiencia fantástica: Schambs Property Management is the best. If your rental has a problem, they are there to resolve the problem immediately. Been renting from Schambs for almost 5years. Never been happier!

Experiencia negativa: There move out process is horrible! The only reason I gave them 2 stars is because when I had a problem I could call them. Except the fact that my place was infected with bugs when I moved in. I had to take care of that on my own. I also felt like I was being talked down too because I was a renter. I have property that will need to be rented out but ill never use this company for management!

Experiencia fantástica: The team there has been responsive and helpful throughout the entirety of my short stay. As soon as I informed them of my Army commitment they quickly assisted me in getting situated and taken care of. I would absolutely recommend them to a friend or loved one. Keep up the great work!

Experiencia fantástica: We rented a property from Schambs Property Management and had a great experience with them. They were prompt in responding and fixing any issues we had. I would definitely recommend them!!

Experiencia fantástica: I had three rentals managed by Schambs for several years. Always prompt and courteous service for myself and my renters.

Experiencia fantástica: I can’t say enough wonderful things about Brian and his team! My husband and I have rented many places over the years, and none can compare to the care we received under Schambs Property Management. From application process to closing out our lease, it was a great experience. The team is professional, kind, and communicative. As tenants, any issues that arose were handled promptly and with care. Unlike many other places where you’re left hanging and in the dark, I always knew I can count on someone to get back to me right away and with a plan of action. Schambs goes above and beyond to care for the tenants and the property owners. I would highly recommend them to anyone and everyone I know. You can rest assured that Schambs will take care of you.

Experiencia fantástica: Bryan Schambs was an excellent manager and we could not have asked for more. He was very professional, responsive, responsible and a thorough gentleman. From the time he assumed responsibility for the property, we were in no doubt that things would be taken care of and we would not have to worry about any unforeseen circumstances that may arise. He had a competent support staff to assist him at all times and we look forward to working with him in the future and recommend him highly for those who may seek good property managers for their rental endeavors.

Experiencia fantástica: Schambs was a fantastic rental company to work with. They were helpful and made renting easy! We also forgot some items on move out and they collected them for us and brought them to the office for us to pick up! A+ Experience!