Innago
1308 Race St Suite 100
45202, Cincinnati
+1513-964-0172

Horario de apertura

  • Domingo: (closed)
  • Lunes: 9h-19h
  • Martes: 9h-19h
  • Miércoles: 9h-19h
  • Jueves: 9h-19h
  • Viernes: 9h-19h
  • Sábado: 9h-19h

Innago es la solución ideal para la gestión de propiedades que permite a los propietarios crear solicitudes, realizar verificaciones de inquilinos, firmar contratos de arrendamiento, recaudar alquileres, administrar órdenes de trabajo y comunicarse eficazmente con los inquilinos, entre muchas otras funcionalidades.

Desde su lanzamiento, Innago ha trabajado estrechamente con propietarios de diferentes tamaños para desarrollar un software sencillo, efectivo y eficiente, evitando la sobrecarga de funciones innecesarias que suelen complicar otras aplicaciones de gestión de propiedades.

La gestión de propiedades se basa en gran medida en la administración de inquilinos, y Innago reconoce que la comunicación es clave para construir una relación sólida entre propietarios e inquilinos. Este software fue diseñado con una filosofía centrada en sus usuarios, buscando facilitar tanto su negocio como la experiencia de sus inquilinos.

Con Innago, los usuarios pueden gestionar su alquiler desde cualquier lugar y en cualquier momento. La comunidad de usuarios valora su efectividad, destacando que ha transformado la manera de administrar propiedades, ahorrando tiempo con sus características de automatización y brindando un servicio al cliente excepcional. Además, ofrece acceso gratuito, lo que la convierte en una opción inmejorable para quienes quieren simplificar su proceso de gestión.

No requiere tarifas mensuales ni costos de instalación, lo que permite a los propietarios comenzar a optimizar la gestión de sus propiedades de inmediato. Innago es la herramienta que cada propietario necesita para facilitar cada aspecto de la administración de sus alquileres.

Nuestro comentario desde Agencias Inmobiliarias sobre Innago:

Innago es un software de gestión de propiedades gratuito y fácil de usar que simplifica el proceso de alquiler para propietarios y administradores de propiedades. Con una interfaz intuitiva, consolida funciones esenciales como la cobranza de alquiler en línea, la evaluación de inquilinos, la gestión de contratos de arrendamiento y el seguimiento de mantenimiento en una única plataforma, lo que hace que la gestión de propiedades sea más eficiente.

Características clave:

  • Completamente gratuito para propietarios, proporcionando un valor increíble.
  • Recordatorios de pago automatizados y seguimiento de tarifas por retraso para reducir el trabajo manual.
  • Firma y gestión electrónica de contratos de arrendamiento sin problemas.
  • Soporte al cliente receptivo que siempre está disponible para ayudar a los usuarios.
  • Procesos simplificados para gestionar múltiples propiedades o una sola unidad.
  • Integración con aplicaciones financieras populares para facilitar la contabilidad.

Si bien algunos usuarios han señalado retrasos menores en el procesamiento de pagos y algunas áreas de mejora—como la necesidad de opciones de personalización adicionales—las características integrales y la facilidad de uso de Innago lo han convertido en una elección destacada para propietarios, especialmente aquellos nuevos en la gestión de propiedades. ¡Altamente recomendado para cualquiera que busque gestionar sus propiedades de alquiler de manera eficiente!

Innago: Opiniones

4.9/5 (199 Opiniones)
Kartikeya Gupta Publicada en Google 2 months ago

Experiencia fantástica: Innago has become the central hub for managing my residential rentals at Minikaal Corporation. It brings together applications, screening, leases, rent collection, and tenant communication into one clean, intuitive system, which has significantly reduced the manual, scattered work I used to do across multiple tools. The software is easy to learn, works well for a growing portfolio, and helps present a professional experience to tenants. Automated invoices, late fees, and clear records make it much easier to stay organized and on top of cash flow. I’ve also had very good experiences with Innago’s support team—they are responsive, helpful, and clearly interested in landlord feedback and long‑term relationships. Overall, Innago earns a full 5 stars from me, and I’m happy to recommend it to other landlords and property managers.

Angela Hollingsworth Publicada en Google 6 months ago

Experiencia fantástica: I've been using Innago for a little over 12 months and I love it! Its user friendly, the tech support are great if you do have issues. 10/10 recommend.

Morning Baciano Publicada en Google 6 months ago

Experiencia fantástica: I’ve been using Innago for property management and it’s been a great experience so far. The platform is easy to navigate, whether you’re managing one unit or multiple properties. Rent collection, maintenance requests, and tenant communication are all streamlined in one place, which saves a lot of time. The customer support team is also excellent — they’re responsive, professional, and genuinely helpful. Whenever I’ve had a question or issue, they’ve followed up quickly with clear solutions. Overall, Innago makes property management much simpler and more organized. Highly recommend it to landlords and property managers looking for a reliable, user-friendly system.

Anna Tibbit Publicada en Google 6 months ago

Experiencia fantástica: Innago makes managing rental properties easy! The best part is it's FREE! The set up is guided, customer support is outstanding, security features are above average. This app has made tracking tenants, income, expenses, even maintenance requests, a breeze!

Regina Price Publicada en Google 6 months ago

Experiencia fantástica: I use Innago for my property management software. It is really easy to set up and customer service is always there if and when I need them.

Karla Aljanabi Publicada en Google 7 months ago

Experiencia fantástica: Innago is an amazing tool that property managers should use! It simplified our daily operations and it was honestly life changing. Best part it’s free!

Mike C Publicada en Google 7 months ago

Experiencia fantástica: I have been using Innago for four months to manage rent collection and rentals. I found it through a web search and appreciated its ease of setup and user-friendly interface. The crucial features for me are rent collection, setting up templates, and electronic signatures. While I'd prefer no cost for ACH deposits, I understand the need for this fee. I absolutely appreciate how user-friendly and easy it was to set up Innago. The rent collection feature is incredibly useful, and the ability to set up templates and use electronic signatures for leases makes the process much smoother. It's great not having to manually track rent collections or maintenance issues.

Devon Shives Publicada en Google 7 months ago

Experiencia positiva: Great all in one product. Only downside is the payment processing time for rent collection and the fee for tenants to be able to use debit or cc

Derrick Richardson Publicada en Google 7 months ago

Experiencia fantástica: My business partner and I have been using Innago for well over a year now and have been very pleased. We switched from another software because Iago was more affordable and offered all the features we needed. They have been great for our small commercial real estate company and I often recommend them to others.

Justin Publicada en Google 7 months ago

Experiencia fantástica: Innago has truly been a game-changer for us at JustWalk Enterprises, LLC. The platform makes managing our properties so much easier — from collecting rent online to keeping track of leases and tenant info. Everything’s in one place, and it saves us so much time and stress. Their support team is also great — quick to respond and always willing to help. We couldn’t imagine running things without it now. Highly recommend to any small business or landlord looking to simplify their process!

Schuyler Watt Publicada en Google 7 months ago

Experiencia fantástica: Very helpful free tool for screening tenants, collecting rent, and tracking revenues.

3ra1n T Publicada en Google 8 months ago

Experiencia fantástica: Innago has made managing my property so much easier. It solves the biggest headaches like chasing rent, keeping leases organized, handling maintenance requests, and staying in touch with tenants. The interface is simple, and the mobile app makes it easy to manage everything on the go. A huge time-saver and highly recommended!

Tiffany Law Publicada en Google 8 months ago

Experiencia fantástica: Innago is FANTASTIC! I went through every homeowner's worst nightmare with a terrible tenant (ended up costing me $8,000+ in damages/lost rent) and an awful property management company who didn't care. So, I got everything repaired and started my own LLC and found a tenant who is awesome. I needed a platform to make collecting rent and managing leases easy and Innago is it! Customer support is awesome (even the AI Robot - kudos) and I know things will run smoothly. I hop on once or twice a month to record invoices and that's it. I will stick with Innago forever as a small business property manager.

Stone Mountain Management LLC Publicada en Google 8 months ago

Experiencia fantástica: We use Innago as our management software. Innago has a great design that makes it very easy to use. The support is responsive and solved an issue I had quickly. There are also learning opportunities for landlords that are very helpful

Anthony Eulie Publicada en Google 8 months ago

Experiencia positiva: I have really been enjoying using Innago for my first time being a landlord. I have had a few minor hiccups with finding out how to do certain things that I do believe processes could be streamlined for. One example is adding a bank account, and once you add a bank account you then have to go elsewhere to assign it to the specific property. I believe this could be easier and part of adding the bank account to your Innago account. Otherwise, my tenant (62) is finding it easy to use from application to rent payment and I am very happy with it.

Matt Clements Publicada en Google 8 months ago

Experiencia fantástica: I have been using Innago for almost two years now and its been a huge help. I'm a real estate investor who likes to manage my own properties. Innago has taken the burden of managing the properties completely off the table.

Legacy Forever Publicada en Google 9 months ago

Experiencia fantástica: The software is easy to use and save us lots of time! I also used their lease template and very helpful

Minh Publicada en Google 9 months ago

Experiencia fantástica: My old property management software started raising their monthly fees recently so I started to look for a replacement. I'm glad I found Innago. The website and the app are easy to use and there's detailed instructions on creating a lease template. The interface isn't as polished as the more expensive product but the functionality is all there. I was able to find everything I needed. The value I gained is tremendous. I'm a happy user.

Jenny Ke Publicada en Google 9 months ago

Experiencia fantástica: Innago is a great, free property management app for rentals! Very easy to use as a landlord and makes it easy to collect rental applications from potential tenants, screen tenants, set up leases, and collect rental payments.

Mansi Shah-Patel Publicada en Google 9 months ago

Experiencia fantástica: Great free property management app for landlords. Easy and secure interface. Provides a professional platform for few / novice rental property owners

Rebecca Metzler Publicada en Google 9 months ago

Experiencia fantástica: My new tenant was using Innago with her old landlord & mentioned that's how she was used to paying. I checked it out & LOVE the dashboard. It seems to good to be true, but the customer service has been GREAT, the ease of creating invoices is great. I love having a one stop spot for everything property management. We only have one property, but I have several friends with multiples & this would be a huge win for them. I'm recommending innago to everyone!

sumeet singh Publicada en Google 9 months ago

Experiencia fantástica: Great app, makes managing rental properties easy. Free to use for landlords which is amazing. Feature rich, i love it. Support is quick to respond.

Matthew Robinson Publicada en Google 9 months ago

Experiencia fantástica: Fantastic free app for new and experienced landlords. Easily kept track of my properties, tenants, leases and payment. Highly recommend this app!

Michael Verceles Publicada en Google 10 months ago

Experiencia fantástica: I went with Innago as it seemed for someone who only manages 2 properties the most cost effective and easy to use. I think as I scale my business to manage more this also has that capability just as good as the others. Been using this and so far it’s been great!

Scott Mellynchuk Publicada en Google 10 months ago

Experiencia fantástica: As a smaller landlord, Innago's free software has addressed all the issues I had with previous property management software such as Zillow Rental Manager and Stessa. Easy to use, flexible and packed with more features than I probably need. Biggest positive is ACH rent payments to my already established bank accounts. No need for third party banks and after the initial transaction, subsequent payments clear in one day. After a trial run with Innago on just one property, I will be moving all my properties over to this platform.

Ben L. Publicada en Google 10 months ago

Experiencia positiva: Easy to use, responsive and helpful support, and makes rental collection automated and simple. I love most of the feature, but they need to improve a few things, including their lease template feature. Overall, I use it and would recommend it to others. My tenants love how easy it is on their end as well and that the fees are reasonable.

Chaim Weinberger Publicada en Google 10 months ago

Experiencia fantástica: I’ve been searching for an affordable rent collection management software. I tried a few paid options, but none of them performed well. I decided to try Innago mainly to save on monthly fees — and I’m honestly surprised by how good it is, especially considering it’s free.

Corey Strock Publicada en Google 10 months ago

Experiencia fantástica: It's a really good property management app. And it's free if you just want the basics. Though the other features do sound pretty useful and tempting to me. But yeah, it's free, and awesome.

Jared Trent Publicada en Google 10 months ago

Experiencia positiva: I have two units and this has worked well so far to manage the aspects I need help with. There are features I don't use since I already have a built-in network to support (i.e. maintenance requests through direct communication channels), but overall it's what I'll continue to use since it seems great for larger scale. I haven't had to request customer support, so would suggest that as evidence it works well.

Rachel Herpin Publicada en Google 10 months ago

Experiencia fantástica: This came highly recommended from a coworker and it was as good as promised. It made background/credit checks for clients easy and quick. Great website with tons of tools, highly recommend!

Benjamin Green Publicada en Google 10 months ago

Experiencia fantástica: My company has started to use this software to manage some rental properties and we are really liking it! We have had a few minor problems but support was able to resolve all of them fairly easily. We hope that innago corrects the few minor bugs so we can be a long term user of this product.

Jack Montoney Publicada en Google 10 months ago

Experiencia fantástica: Innago is a user-friendly, free property management software ideal for small to mid-sized landlords. Its intuitive interface simplifies tasks like online rent collection, tenant screening, lease signing, and maintenance requests. The platform’s automation features, such as rent reminders and expense tracking, save time and reduce administrative burdens. Tenants appreciate the convenient payment portal and communication tools. While it lacks advanced customization and may have a slight learning curve, the responsive customer support and zero-cost model make it a standout choice for DIY landlords managing residential, commercial, or student housing properties. Highly recommended for streamlining rental management.

Ed Troxell Publicada en Google 10 months ago

Experiencia fantástica: Easy for first-time landlord: I love how easy it was to set up an account and manage a property. Being a first-time landlord, we needed something that was easy to use and would help us manage our new property. Simple was what we wanted and that is exactly what we got. Highly recommend.

Sohail Aziz Publicada en Google 10 months ago

Experiencia fantástica: I switched from another Platform. Their platform provide same features and more. Easy to use and setup. The best part is it is free (hope it keeps this way or keep fee to minimum in future). Loving it MA

Evan Zeigler Publicada en Google 11 months ago

Experiencia fantástica: I am a real estate rookie (2 units, 1 property) and I have been enjoying using Innago thus far. I was looking for a free property management software because I am new and trying to keep expenses low. Starting with Innago has been easy. First, the property was a house hack with a tenant who prefers non-digital communication. Now we are transitioning to rent out the other side and go digital with Innago. Just shows how flexible and accomodating this software really is. Thank you!!

Jordan Blakeley Publicada en Google 11 months ago

Experiencia positiva: This is a great software for property management. There are some areas that are still under development but after speaking with the Innago team they either assured me that the features were under way or they will take note and bring to the development team. Worth the price because the price is free!

Hanna Rowell Publicada en Google 11 months ago

Experiencia fantástica: I'm a first-time DIY landlord, and Innago has been a great tool to stay organized and interact professionally with my tenants. I like that I am able to track my utility expenses within Innago, and it's nice to have the option to attach PDFs to my expenses to track receipts in one place. This will make my rental income/expenses much easier to track and will come in handy for taxes. I appreciated the lease templates to get started, but being able to upload my own lease PDFs after a few tweaks has also been very helpful. I used Innago for my rental applications and lease process, and it was easy to share the links with prospective tenants. It made it easy to request background and credit checks for prospective tenants in one place. I look forward to continuing to use Innago for my DIY property management in the future. The webinars provided by Innago are also very helpful for getting started and learning how to continue to make the most of Innago for my circumstances. I think that parts of the online portal and app are not as aesthetically appealing as some of the other platforms that I considered, but the variety of features and ease of use make it well worth it to continue to use Innago, especially since it was free to use. I would love to see more options for recording rent payment in the future, like options for Venmo or Paypal instead of just cash or check. Innago creates a very DIY-friendly platform for a landlord who is just getting started, but I think it has the potential to continue to grow with me as I start to expand to other properties and more tenants in the future just as easily.

Sam Christensen Publicada en Google 11 months ago

Experiencia fantástica: I did a lot of research on which platform to use as a first-time landlord renting out my home while I’m away at school. Innago seemed to be the overall best option and I have been very happy with it so far. I love that it has everything fully integrated, from the home listing (which automatically syndicates to platforms like Zillow) to renter applications and income verifications, to rental contract templates, all the way to collecting rent via the platform. And you can’t beat the price—free. The only suggestion for improvement I have is I wish there was a little bit more flexibility in uploading/reordering photos on my rental listing, but that’s really it.

Pablo Lozada Publicada en Google 11 months ago

Experiencia fantástica: Innago has made my life so much easier as a landlord. I can collect rent online, which saves me a ton of time and hassle. The platform also keeps all my lease agreements, maintenance requests, and tenant communication in one place. Everything is self-intuitive and easy to use. Highly recommend for any landlord looking to simplify property management!

Nicholas Ventura Publicada en Google 11 months ago

Experiencia fantástica: After comparing this app to others free and paid, I had a better UI/UX impression at first and the Innago team immediately scheduled time with me. It has all of the functionality I need as a small business. I recently used the lease template feature and it's pretty solid.

Steffanie Kearbey Publicada en Google 11 months ago

Experiencia fantástica: This software helped streamline every part of my rental process—especially rent collection, late fee tracking, and managing tenant requests. It has eliminated the need for separate spreadsheets, apps, and sticky notes. Everything’s organized and accessible in one spot, which has improved my workflow tremendously.

Nic Levin Publicada en Google 11 months ago

Experiencia fantástica: Innago has been a great platform for simplifying the rental process. It’s user-friendly, efficient, and makes managing properties much easier. From tenant screening to rent collection, everything is streamlined. Highly recommend for landlords who want a simple, effective tool to stay organized and save time.

Tashelle Williams Publicada en Google 11 months ago

Experiencia fantástica: I am a new landlord, renting my home out for the first time. I needed something that was user friendly and also had essential features. After looking into other softwares I settled on Inago. So far it has been easy going. Creating my lease template, adding my property and tenants was straightforward. I like the fact that I can pass on the ACH fee to me and not the tenant. At this moment I am very pleased.

Aaron aaronjarnagin.com Publicada en Google 11 months ago

Experiencia fantástica: Innago has been a game changer for me as a new landlord. I only have one property, so I needed something affordable and easy to use, and this platform has delivered on both. It walked me through the setup process, made rent collection and lease management simple, and helped me feel confident handling everything on my own. The features are straightforward, and the support has been great when I’ve had questions. Highly recommend for any landlord, especially if you’re just getting started.

K S Publicada en Google 11 months ago

Experiencia fantástica: I use Innago as a Landlord. Had a great experience. Easy to use. Allows me to seamlessly list a property, do tenant screening, manage lease, communicate, payment invoices... I would recommend to anyone in need of such a solution.

Andrew Persaud Publicada en Google 11 months ago

Experiencia fantástica: Innago has been a fantastic solution for managing my rental properties! As a landlord with a growing portfolio, I needed something intuitive, affordable, and packed with essential features – and Innago delivers. The online rent collection is a huge time-saver, and the tenant screening process is straightforward and efficient. I particularly appreciate the ease of creating and managing leases, and the communication tools make it simple to stay in touch with tenants. The interface is clean and user-friendly, which was a big plus for me as I'm not the most tech-savvy person. Their customer support has also been responsive and helpful whenever I've had a question. While no software is perfect, Innago consistently meets my needs and has significantly streamlined my property management tasks. Highly recommend it for landlords looking for a comprehensive and easy-to-use platform!

Poojitha Vasamsetti Publicada en Google 11 months ago

Experiencia fantástica: I’ve been using Innago for a few months now, and it’s honestly been a game changer for managing my rentals. It’s free, which is a huge plus, and covers all the basics like online rent collection, lease signing, and maintenance tracking. The interface is clean and easy to navigate. Support was fast and helpful whenever I had questions. That said, one major downside for me was the delay in getting my listing verified and published. It took longer than expected, and during that time, I was already getting leads from other platforms like Zillow Rental Manager. Even after the listing went live through Innago, the number of quality leads felt lower compared to what I got elsewhere. Still, for everything else it offers at no cost, it’s a solid option—just be aware of the listing lag.

Riis Whitworth Publicada en Google 11 months ago

Experiencia fantástica: Responsive customer service; easy to use interface; no cost to the landlord. Room for improvement: lease document upload and editing could be a little less clunky but still so worth it.

Jason Gillman Publicada en Google 11 months ago

Experiencia fantástica: I've been using Innago for a while now and it’s made managing my property a lot easier. The dashboard is simple and easy to use, and I really like how it keeps invoices and expenses organized—especially at tax time. It saves me a lot of headaches. Their customer service is great too. Anytime I’ve had a question, they’ve been quick to respond and genuinely helpful. The only thing I wish was better is the ACH payment speed—it takes a few days for the money to hit my account, which can be a bit slow. But overall, Innago is a really solid tool that I’d definitely recommend to other landlords.

Jonathan Oakes Publicada en Google 11 months ago

Experiencia fantástica: I've used Innago for over two years and am very thankful for their property management software. From lease creation and electronic signatures, payment invoicing and payments, and maintenance, this software does everything I need well. Incredible value!

Ingrid Lindquist Publicada en Google 11 months ago

Experiencia fantástica: I use innago to manage the house I just bought. I use it for lease creation, signing, payment tracking and more. It’s easy to use :) Would recommend

Janice Washington Publicada en Google 11 months ago

Experiencia fantástica: Innago is a user-friendly property management software designed to help you manage your rental properties from start to finish. Whether you are setting up your property, handling tenant applications and screenings, collecting rent, or tracking expenses, Innago provides step-by-step guidance every step of the way…and best of all, it’s completely free! Innago also offers a free webinar for new users, utilizing visual screen sharing to guide you through many of the software’s features. After researching several property management software companies, Innago clearly stood out. They offer everything I need, including a support team to assist with any software questions or issues. I am so thankful I found them!!

David Wagner Publicada en Google 11 months ago

Experiencia fantástica: I juggle many different real estate rental properties in several different entities and partnership groupings. I was looking for a solution that was complete - connecting me and the tenants from initial application all the way through collection of rents and to maintenance requests. This app does everything without nickling and diming me like the others. Where there are costs (like tenant payments and background checks) the app allows me to choose (property by property) whether I want to pay or to charge the tenant. It even allows tenants to use their credit card to pay for their rent. It is truly a fantastic, comprehensive program for rental property management and even interface with quickbooks!

Linda Wee Publicada en Google 11 months ago

Experiencia fantástica: Great tool for tenants to pay rent. It automatically sends email if rent is late. Great customer service - emails are replied very quickly. Best of all, it is free! Very happy with this product overall!

Amanda Priest Publicada en Google 11 months ago

Experiencia fantástica: For me, the most helpful thing about Innago is their option for online rent payment. We’ve been trying to transfer as many of our tenants to paying online as possible, and Innago provides a good service - basically for free! They offer a few really key options for rent collection, too, like the ability to edit rent for pro-rated amounts, charge late fees automatically, and allow the landlord to select if they would like their tenant to pay the transaction fee, or the landlord. Right now we have it set up so that we pay for bank transfers (a $2-3 fee per transaction), but if the tenant wants to pay with a credit or debit card, they must cover that charge (I think it’s 3% of the total amount). As of May 2025, the only complaint I have about Innago is that they don’t currently offer a Spanish language option, which many of my tenants would need. Hopefully Innago is able to add a Spanish option down the line! I originally found Innago because we wanted the ease of being able to collect rent digitally, with some added protections like being able to stop accepting online rent payments. Many of our tenants have requested to pay rent via Zelle, but we have concerns about not being able to stop accepting payments without suspending your entire Zelle account. Innago solves that problem. They also offer great customer support. I’ve reached out to their team before with both general and specific questions, and their response is always prompt (within 24 hours), and knowledgeable and professional. Overall, 10/10. They solved a need for me and are affordable. Hopefully they can add additional language options down the line, but even if they can’t, they still offer an excellent product.

Prosper Place LLC Publicada en Google 11 months ago

Experiencia fantástica: Innago has been a great service for us to use for our rentals! I was nervous trying out the platform when we were first figuring out which PM to go with, I thought it was too good to be true, but after a friend of mine told me how much they loved having it I was 100% on board. Consider this your best friend telling you how amazing it is

Rehavia M Publicada en Google 11 months ago

Experiencia fantástica: Innago has been great for all the administrative needs for managing a multi-unit property. From being able to create and modify leases to background checks to ease of rent payments for tenants, Innago does it all. We love that we can manage everything in one place!

n vd Publicada en Google 11 months ago

Experiencia fantástica: Great free Apartment Rental Application from Innago. Easy setup, full online application approval process and rental payment system. More secure, faster and free to use.

Natalie Publicada en Google 11 months ago

Experiencia fantástica: Innago has been a game-changer for me as a solo landlord. The platform is easy to use, and the features—like online rent collection, lease management, and maintenance tracking—make managing my properties so much smoother. What really sets Innago apart is their customer support. They’re responsive, helpful, and genuinely understand the needs of independent landlords. I highly recommend it to anyone managing rentals on their own!

Emily Hafler Publicada en Google 11 months ago

Experiencia fantástica: I’m a first time Landlord. I was a bit overwhelmed and considered hiring a property for my first vacancy to fill. My sister and brother in law recommended trying Innago. Once I looked at how it worked it gave me the confidence that I could do this on my own. I love that everything is in one spot and organized for me. My tenets set up automatic payments and can communicate with me through the app. I couldn’t be happier with Innago so far. Highly recommend!

Chavindra Hatharasinghe Publicada en Google 1 year ago

Experiencia fantástica: I love using Innago for managing my property. Very easy to collect rent on time and unlike other platforms Innago deposits money into my account within a day. The rate they charge for payment processing is very reasonable.

Renee V. Publicada en Google 1 year ago

Experiencia fantástica: As a small business residential property manager, before Innago, I was spending unnecessary time going to the post office to collect payments, calculating P&L in spreadsheets, re-printing lease documents for residents, and other tasks that I now can do all through Innago! I've appreciated having everything all in one place, and, it's been helpful for the residents I serve. Thank you, Innago!

Ruben A Publicada en Google 1 year ago

Experiencia fantástica: Great platform, helped streamline first time Land Lord process. Innago is not perfect, but considering that it is free to use and set up - highly recommend.

Kaori Freda Publicada en Google 1 year ago

Experiencia positiva: Innago is a good tool for small business owners. It's robust for what it is and it's nice that it's free. Customer service response is prompt and helpful. Setup was intuitive. I've been getting rental payments from my tenants and they haven't had any questions. Four stars because: I know some other free property management tools have lower costs to tenants for rental payment methods. It takes a surprisingly long time for payments to process and deposits - more than a couple days usually 3-4 days. A few features I wish it had that it doesn't have right now: the ability to customize lease lengths after the initial term (right now it just offers conversion to month to month), late fees to trigger for late utilities not just rent, ability to make auto rental payment deductions mandatory to pay rent. I seem to remember the home page feature walkthrough popups trigger often even if I've gone through them once, which is annoying, and the app shows a red unread notification on my phone home screen even though I'm not signed into the app.

Tana Boersma Publicada en Google 1 year ago

Experiencia fantástica: Such a great software for managing my properties. It keeps me organized and notifies me of upcoming leases expirations and makes it super easy for tenants!

Lee Vang Publicada en Google 1 year ago

Experiencia fantástica: This was a great platform, I found out about it from a friend and am still using it 6 months later! I really appreciate everything it offers—free software that's perfect for someone like me who's just starting out, and customizable features that make it easy to tailor to my properties. It’s user-friendly and simple to make changes. It also includes background screening, rental applications, and even the ability to upload my lease agreements, all if I choose to use them. Plus, the customer service is excellent! I've reached out multiple times and have had nothing but great experiences.

Matt Wright Publicada en Google 1 year ago

Experiencia fantástica: Quick, easy, and free. A friend recommended Innago for property management and rent collection, and they weren't wrong. Set up was easy for me, and my tenants (many older), had no problem creating their own accounts to pay rent.

Tiffany Kirk Publicada en Google 1 year ago

Experiencia fantástica: I love this software. I manage roughly 12 rental homes, and this software is so flexible. The customer support is amazing and I love their features. Some of my favorites: document storage, move-in inspection report, internal messaging with tenants, customizable rental application questions. So glad I switched from Stessa and RentRedi.

Josh Sievers Publicada en Google 1 year ago

Experiencia fantástica: I own a small real estate investment company, and I use Innago for property management of my rental units. When researching property management software, I found that my company was too small for most of the options, or the cost was too prohibitive. Innago offers a cost-effective way for me to manage my properties and gives my tenants a convenient online payment option. While I primarily use Innago to do background checks and collect rent, it offers everything a property manager could need to manage their entire portfolio.

Shanta Tisdell Publicada en Google 1 year ago

Experiencia fantástica: Innago is a user-friendly platform with all things for property management in one place. The platform can be intergrated with other popular applications to provide an even more seamless experience. Innago connects directly with your bank for direct deposits and coordinates all communication and reminders to tenant. I would highly recommend the Innago program for your property management needs.

Starr Marie Publicada en Google 1 year ago

Experiencia fantástica: Editing to add - Zach helped us and provided the letter! Thank you, Zach! Updated to 5 stars. Editing to add - Our lender reached out. I'll absolutely update my review to 5 stars if they help him with that letter. Innago has been very difficult to work with. Back in October of 2024, our Landlord made the decision to start utilizing a property management company. Starting on November 1st, 2024, we had to redirect our rental payments to the new property management. Unfortunately, our landlord did not turn off the account for my husband and it showed we were not making payments. This past week, we had our credit ran to potentially purchase the home we are renting as the owner wishes to sell. Innago showed up on there showing 130 days late. Our landlord contacted them about the mistake and showed we have never been late, just had to redirect our payments. They stated they were fixing this issue but it wouldn't be able to be reported until May 15 of 2025 and then, it'll take 30-60 days to show on our credit. Our lender knew this would be a possibility and requested a very simple letter on their letter head stating that, yes, this is being taken care of. Innago is refusing to type up this very simple letter which is, as a result, preventing our family from being able to take the steps forward on purchasing the home, therefore causing us having to move. It seems as though this short and simple letter would be too much of an inconvenience for Innago to take 5 minutes to type and send.

Innago
Innago

Hi Starr, we have done this type of letter before and we are more than happy to help you with it as well. I'm not sure where you heard we would be unwilling, but we'll make sure it's taken care of ASAP for you.

Credit reporting is a great feature, but it is dependent on your landlord marking your offline payments for you. We send some emails to notify you when that is not happening and it's having a negative impact on your credit score, but it's difficult for us to say when this is a mistake vs. when it's accurate (i.e. someone hasn't paid rent). This is also why we advise folks that sign up for credit reporting to use online payment for all their payments. This guarantees proper reporting.

Ryan Marquis Publicada en Google 1 year ago

Experiencia fantástica: Innago is by far the best free rental software out there! I mean seriously, with all of the features that it offers I would pay to have this software and I would still feel as if I have a great deal!

Abhay Patel (LAV Management) Publicada en Google 1 year ago

Experiencia fantástica: The Innago portal for commercial real estate is exceptionally user-friendly. I find that Innago simplifies many tasks, including direct ACH payments, reminders, and maintenance management. I have experimented with various software options, but none can match Innago’s pricing. While there are a few areas that could use improvement, overall, it is very convenient. I would definitely recommend it.

Grant Jacobson Publicada en Google 1 year ago

Experiencia fantástica: As a first time rental property owner, I spent a lot of time researching property management platforms that were both highly rated and didn't come with a subscription fee. After comparing several options, landed on Innago. The user interface is incredibly intuitive and easy to navigate, which was a top priority for me. I can manage everything I need in one place, from uploading documents (which was super seamless) to handling tenant communications and maintenance requests. I really appreciate that I don't have to click through multiple windows just to find what I'm looking for. My tenants also love the platform, especially the ability to split rent payments and the simple maintenance portal. Innago truly makes property management stress-free. Highly recommend to any rental property owner, whether you're just starting out or have multiple units to manage!

M S Publicada en Google 1 year ago

Experiencia fantástica: Super Helpful & Easy to Use – Highly Recommend! Innago has seriously made managing my rentals so much easier. The platform is really easy to use, even if you're not super tech-savvy. I was able to set up leases, collect rent, and communicate with tenants without any headaches. One of my favorite features is the automatic rent reminders—they go out to tenants on their own, which has helped cut down on late payments big time. I also like that everything’s in one place—leases, documents, payments, and messages—so I’m not digging through emails or spreadsheets anymore. It's made the whole process feel way more organized and less stressful. It’s totally free for landlords, which is kind of amazing considering all the features you get. The platform also makes it really easy to stay in touch with tenants. They can send messages, upload documents, and pay rent online—makes the whole landlord-tenant relationship smoother. I never had to use Customer support, but I am sure they'll be great too. Overall, I’m really happy with Innago and would definitely recommend it to any landlord looking for a simple, reliable way to manage their properties.

Timothy Milberger Publicada en Google 1 year ago

Experiencia fantástica: I looked a 6 different options, most came with a pretty high price tag. Innago was the only one that checked off all my boxes. The fact that it also integrates with quickbooks and the bank account is amazing. It was easy to setup and their customer support preemptively reached out to ask if I had any questions. I use it on a daily basis and it have been a game changer. It allows multiple users, has great reports, and has a place that notes can be kept about both properties and tenants. I have not fully setup a digital lease but the tool they have built in for doing so look very easy to use.

Ryan Jamieson Publicada en Google 1 year ago

Experiencia fantástica: I don't use all the features of Innago (it's very robust) and only use it for the application / credit & background screening but from my experience it is the best platform out there. The customization of fields and containers is critical for me to help streamline the rental process.

Tricia Jenkins Publicada en Google 1 year ago

Experiencia fantástica: I have been using Innago for approx three years And love the ease of this Software. My favorite thing is that it automatically sends monthly rent invoices to the tenant and applies late fees, according to how I set it up from the beginning. Innago also notifies me as we are getting closer to the end of the lease so that I have time to decide if we will offer to renew the lease or end the rental.

Kyhra Strampe Publicada en Google 1 year ago

Experiencia fantástica: Innago was extremely easy to set up and use. I had everything updated within the first couple of days to send communications to tenants and receive rent payments. No additional steps to get everything to work seamlessly. Customer Service has also been very quick to respond to both myself and to my tenants when needed.Easy to integrate to my bank and lots of features.

L. A. Wilder Publicada en Google 1 year ago

Experiencia fantástica: Innago is very easy to use. I was able to customize a tenant application, including receiving document attachments from applicants. There's even a comprehensive background check that's received quickly after the applicant pays. I'm able to send rent invoices, collect rent, and manage bookeeping, all from their site. I love that it's a quality property management platform, yet completely free for landlords. It's a win-win!

Charlie Sanders Publicada en Google 1 year ago

Experiencia fantástica: Very good platform. Landlord friendly. Helps me self-manage my properties. Automated messages are a huge selling point. Puts a barrier in between myself and tenants, so there is less emotion involved on my end. Love that its free. Wish there was a mobile app, but for now I use the website everyday

Tyler Soldan Publicada en Google 1 year ago

Experiencia fantástica: Used Innago for years and love it. Continually getting better and the app is a differentiator I walk through with potential tenants during showings. They love how everything consolidated to a single app and digital

Noah Newbauer Publicada en Google 1 year ago

Experiencia fantástica: Great company, works well for getting tenants screened and into an online software to track. A couple bugs here or there, but the customer service is very helpful! And it’s free to the landlord, and mostly to the tenants, too!

Alec Waldoch Publicada en Google 1 year ago

Experiencia fantástica: I've been using Innago for 3 years now, often coming back to it after trying other software. While it lacks some power user features, it's an incredible program even compared with some other long standing rental management softwares out there. That, in addition to it being completely free, makes it a no-brainer for most small to mid sizes owners.

Frank Macias Publicada en Google 1 year ago

Experiencia fantástica: Pros: Innago has completely transformed the way I manage my rental properties. First and foremost, the fact that it's free is an incredible bonus—especially when most platforms with similar features come with a hefty monthly subscription. The application and background check features are a game changer. I can screen potential tenants quickly and efficiently, all in one place, without having to chase down paperwork or dig through emails. Another major highlight is the lease generation tool and the ability to sign documents electronically. It streamlines the entire process from start to finish, eliminating the need for in-person meetings or printing and scanning documents. Everything is professional, clean, and legally sound, which gives me (and my tenants) peace of mind. Cons: As of now, I honestly can’t think of any cons. Every feature I’ve used has worked smoothly and delivered exactly what I needed. Overall: Innago is an incredibly well-designed platform that brings together all the tools I need to manage my rentals efficiently and professionally. It’s intuitive, robust, and—best of all—free. If you're a landlord or property manager looking for a reliable solution to handle applications, screen tenants, and manage leases electronically, Innago is hands-down the best app out there. Highly recommend!

John Millstead Publicada en Google 1 year ago

Experiencia fantástica: Innago is a game-changer! We are a small nonprofit and couldn't afford all the bells and whistles of the major rental management systems out there. We struggled to keep track of current, past due, and future payments. Then Innago stepped in and saved the day. A great product with a great support team.

Brent Ortigoza (Tower Investment Homes) Publicada en Google 1 year ago

Experiencia fantástica: I’ve been using Innago for a while now, and it has completely streamlined how I manage my rental properties. From tenant screening and lease management to online rent collection and maintenance tracking, everything is intuitive and easy to use. I especially appreciate the automation features, like late fee scheduling and rent reminders, which save me a ton of time. What really sets Innago apart is their customer service. Any time I’ve had a question or needed support, their team has been incredibly responsive and helpful. And best of all, it’s free—no hidden fees or upcharges. It’s rare to find software this robust at no cost. As someone managing multiple short- and long-term rentals, I highly recommend Innago to any landlord or property manager looking for an efficient, reliable platform.

Logan Etheridge Publicada en Google 1 year ago

Experiencia fantástica: The software is very easy to setup and use and I love that I can upload invoices and collect rent and utility payments all in one place! Before innago, I was having to collect rent and utility payments across multiple platforms and then transfer the money to my account. Innago has streamlined the process for me!

Kay Kay Publicada en Google 1 year ago

Experiencia fantástica: The Innago website portal helps me stay on track and organized with all aspects of property management. Plus, the fact that it's free is a huge bonus. Overall, it's a great tool for landlords or property managers looking for an efficient and cost-effective solution.

Molly from Ruby Red Publicada en Google 1 year ago

Experiencia fantástica: Very intuitive design, easy-to-use, and enables landlords to self manage. The best features are the ability to conduct tenant screenings and manage online payments. Highly recommend!

Property Administrator Publicada en Google 1 year ago

Experiencia fantástica: I’m very surprised with this software. I’ve been in the industry for a few years and to find one that’s simple and easy to navigate for a smaller portfolio is very hard to come by. The communication with the help desk is seamlessly pleasing as well. It’s perfect for new PM’s and/or landlord operating with little to no help! Great product!

James Atkins, III Publicada en Google 1 year ago

Experiencia fantástica: I recently switched to Innago's property management solution from a competitor and I will say that I am loving it so far! It was easy to sign-up, start the lease and use templates, and most importantly my tenant appreciated the fact that he could purchase insurance directly from his dashboard! Great job Innago.

Javier Robalino Publicada en Google 1 year ago

Experiencia fantástica: Innago does everything I need to list and rent a home, all for free. Innago allows me to list my property, send custom leases to tenants, and receive payments. It has a modern interface and is easy to navigate. My experience with Innago has been excellent. The service provides the features I need at no cost to me and has always been reliable in terms of uptime.

Blue Ridge 135 Rentals Publicada en Google 1 year ago

Experiencia positiva: Decent platform for the landlords. Fast responses from customer support team. Invoices can be improved a little so landlord and tenant see the same version and download for records. Overall, a decent experience so far.

Asset Pro Management Publicada en Google 1 year ago

Experiencia fantástica: Amazing Software. Innago has completed launched my property management business into the next level. I am much more organized and productive with Innago running rent collection, maintenance tickets, auto late fee calculations, etc. Would recommend this to anyone looking to level up they PM game.

A&P NAYAK Publicada en Google 1 year ago

Experiencia fantástica: Innago has all the major features that are required for property mgmt. I've been using it for around a year and really like the Leasing, rent collection, reporting & analysis, etc. Recommend to anyone looking to self manage rental properties.

Jennifer Ritter Publicada en Google 1 year ago

Experiencia fantástica: I highly recommend Innago for all your property management bookkeeping needs! It is a very user-friendly program that allows you to keep track of your tenant’s information such as leases and proof of renter insurance. It also helps with keeping your expenses organized and easy to retrieve in friendly reports, which is very nice to have come tax time! One of my favorite features is that you can set up Innago to help screen potential tenants (criminal check, credit check and eviction check) along with an application. The process is so easy to do. All you do is get the potential tenants email address and Innago sends them an email that contains a link in which they can go to and fill out the requested information. Innago takes care of the rest and lets you know what they find. It’s also very convenient for the tenants because they receive (if you set it up) a friendly reminder that the rent is coming due a few days before the due date. It allows the tenants to also pay directly online, so there is no more mailing in the monthly rent or dropping it off at the office. If you have questions, the Support Group from Innago are the best! They are fast to reply to your questions in a live chat with easy-to-follow instructions! The only down side to this program - is that I didn't find it sooner!!!!! This product is very beneficial for this line of work, making your life simpler!

dennmillsch Publicada en Google 1 year ago

Experiencia fantástica: Innago is a great piece of online software for helping people with real estate rentals. So much is automatic. And it provides a professional front-end to our business, not just for us, but for our tenants as well. And it's basically free. Love it!

Endal Kassa Publicada en Google 1 year ago

Experiencia fantástica: I had a beautiful experience so far suing Innago, all my tenants logged in easily. Customer service always available to answer any questions. Plus it’s free to use!!!

Christian Swartz Publicada en Google 1 year ago

Experiencia fantástica: I own three multi-family rental buildings and recently started to self-manage all my investment properties. It was suggested by my real estate mentor to use Innago instead of Tennant Cloud and I really enjoy it and my tenants do as well. It has all the features and tools I needed to manage my properties and I appreciated Isaiah for helping me during the transition. I highly recommend using this platform for any real estate investor.

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