Genesis Community Management, Inc.

Genesis Community Management, Inc.
9700 Richmond Ave. Suite 160
77042, Houston
+1713-953-0808

Horario de apertura

  • Domingo: (closed)
  • Lunes: 8h-17h
  • Martes: 8h-17h
  • Miércoles: 8h-17h
  • Jueves: 8h-17h
  • Viernes: 8h-17h
  • Sábado: (closed)

Genesis Community Management specializes in providing customized HOA, townhome, high-rise, and condominium management services, emphasizing clear communication, transparency, and advanced technology. With extensive experience in financial management, property maintenance, and administrative support, Genesis is committed to enhancing property values and fostering thriving, well-maintained communities. Serving the Houston area with a client-focused approach, Genesis is a trusted leader in professional association management. Their expert team delivers reliable, responsive, and efficient solutions, ensuring homeowner associations operate smoothly while meeting the unique needs of every community.

Nuestro comentario desde Agencias Inmobiliarias sobre Genesis Community Management, Inc.:

Genesis Community Management, Inc. se dedica a proporcionar servicios de gestión de propiedades receptivos y profesionales en diversas comunidades. Muchos clientes han elogiado a miembros de su equipo, como Emily Sanchez y Sera, por su atención, profesionalismo y compromiso con la comunicación clara. Los clientes aprecian los tiempos de respuesta rápidos y la naturaleza servicial del personal, a menudo señalando cómo sus consultas se manejan de manera ágil y con atención.

Si bien la compañía ha recibido comentarios negativos sobre experiencias de servicio al cliente con ciertos asociados y problemas relacionados con los tiempos de resolución de mantenimiento, siguen comprometidos en abordar las preocupaciones y mejorar su servicio. Genesis trabaja estrechamente con los directores de la Junta para implementar políticas y procedimientos comunitarios.

En general, Genesis Community Management es reconocida por su fuerte ética de servicio al cliente y dedicación a la satisfacción comunitaria, lo que la convierte en una opción recomendada para las necesidades de gestión de propiedades.

Genesis Community Management, Inc.: Opiniones

4.8/5 (199 Opiniones)
Efrain Garcia Publicada en Google 1 month ago

Experiencia negativa: If possible, I would give 0 stars. I'm dissatisfied with the customer service from the Association Manager, 'K.H.” Her responses when contacted directly were unprofessional and indicated a lack of concern. Even after submitting a request through the portal, it took over two weeks to complete the work, despite my persistent follow-ups. I also asked for contact information for someone higher than the Association Manager, but she refused to provide it.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Efrain, thank you for sharing your feedback. We take all concerns regarding service requests seriously and understand the importance of timely communication and follow-through.

Genesis Community Management works at the direction of the Board of Directors, and service requests are typically handled based on the association’s procedures, vendor availability, budget considerations, and community priorities. While some matters can be resolved quickly, others may require additional coordination before completion.

Efrain, we appreciate you taking the time to bring your concerns forward. Feedback like yours is valuable, and we remain committed to supporting the communities we manage within the framework established by each association.

Stan Teaters Publicada en Google 2 months ago

Experiencia negativa: Genesis is HORRIBLE if you need something from them!! On the other hand, if there's some issue from them, like a bulb burned out, rest assured you will hear from them.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Stan, thank you for sharing your feedback. Genesis Community Management works at the direction of each association’s Board of Directors, and our role is to carry out the policies, procedures, and community standards established by the Board.

Stan, notices regarding community standards and maintenance items are part of that responsibility and are issued as required to help preserve the appearance and value of the community. If you have a specific concern that needs Board review, the best path is to submit it through the proper community channel so it can be addressed in accordance with the association’s processes and priorities.

Elizabeth Smith Publicada en Google 2 months ago

Experiencia negativa: These reviews are 100% not real! The property that I live on that is managed under this company is trash! Sunridge villas on westpark. Take a drive-thru any day you'd like. It's not gated. The trash on the property is unacceptable. The dumpsters surrounded by trash, furniture and garbage are unacceptable. Not to mention hundreds of stray cats having babies on a weekly basis. I have contacted the management company on several occasions. I have sent pictures and contacted them through email and by phone with no resolutions or accountability. It's very depressing to drive through here daily. This is a real and honest review from a tenant. I've been living here 6 months.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Elizabeth, thank you for sharing your concerns. We are sorry to hear that you are unhappy with the condition of the community.

Because you are a tenant, any concerns regarding the property should first be directed to your landlord, as Genesis Community Management and the association do not have a direct obligation to renters. The Board of Directors, working within the association’s budget and community priorities, is responsible for decisions related to maintenance, vendor services, and community operations.

Elizabeth, we understand that community appearance is important, and we encourage you to continue communicating with your landlord so they can bring these concerns directly to the Board for review.

Will Neff Publicada en Google 2 months ago

Experiencia fantástica: Thank you for getting back. I will contact you tonight or tomorrow after I make the card is working again.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Will, thank you for the update. We appreciate you letting us know, and we are glad to hear you will be following up once the card is working again. Please feel free to contact us tonight or tomorrow, and we will be happy to assist further.

Becky Ellis Publicada en Google 2 months ago

Experiencia fantástica: Prompt accurate service. Action was quick and received an update when the request was approved. Bravo!!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Becky, thank you for the wonderful review. We are glad to hear that your request was handled promptly and accurately, and that you were kept informed throughout the approval process. Providing efficient service and clear communication is always our goal, and we truly appreciate you taking the time to share your experience.

Patti Westbrook Publicada en Google 2 months ago

Experiencia fantástica: Our HOA has been managed by Genesis for several years. I have found them to be professional, responsive, and easy to work with. They might not always be perfect (who is??), but they work hard to make it right and do the very best they can for our community. Highly recommend!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Patti, thank you for sharing such a thoughtful and balanced review. We truly appreciate your perspective as someone who has worked with us over the years. Your acknowledgment of our team’s professionalism, responsiveness, and commitment to doing what’s best for the community means a great deal. We work hard to support each association we manage, and feedback like yours reinforces the value of that effort. Thank you again for the recommendation and for being part of the community.

Buu Le Publicada en Google 3 months ago

Experiencia fantástica: They did very good job, quick and professional.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Buu Le, thank you for the 5-star review and for the kind feedback. We’re glad our team delivered quick, professional service, and we appreciate the opportunity to assist you.

L Amorlate Publicada en Google 3 months ago

Experiencia negativa: Giving them 0 stars they gave me a fine and I ask them couple of times to explain me the fine they don’t respond my emails or nor pick up my phone calls. The receptionist tells me the representative isn’t available. This is going for since October 2025. They haven’t removed my fine on the account even though I am the owner of the apartment I did reply to their initial email letting them know everything and they still gave me a fine and aren’t clear with the details at all. They charging unfairly and they put unfair charge on my account under fine.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

L Amorlate, because account-specific compliance matters involve private homeowner information, we’re not able to address the details of a fine in a public forum. Fine decisions and enforcement are made under the association’s governing documents and fine schedule, and Genesis implements those directives on behalf of the Board of Directors.

To get this resolved quickly, please submit your request through your homeowner portal or your association's Community Manager and include: your community name, property address, the violation/fine reference number, and the date of the original notice. Ask for the written basis for the fine and the status of any owner response/appeal or hearing request so the Board can review and provide a determination.

H Fisch Publicada en Google 3 months ago

Experiencia fantástica: The team over at Genesis are extremely professional and timely in regard to responding to correspondence. I was having difficulty with my account and both Benjamin and Natalie were able to help me within a matter of minutes! Greatly appreciate them for all of their help.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Mr. Fisch, thank you for the five-star review. We truly appreciate you recognizing our team’s professionalism and responsiveness. Benjamin and Natalie will be grateful to hear they were able to get your account issues resolved within minutes. Thank you again for the opportunity to assist you—we’re always here when you need us.

Elizabeth Delambre Publicada en Google 4 months ago

Experiencia negativa: This management company is absolutely terrible & doesn’t care about the owners or tenants living there whatsoever. For years I dealt with a nice man who used to work there but unfortunately now there’s a lady named Gabriela who took his place. Literally all that company & she cares about is getting paid & trying to justify charges that should be covered with the monthly homeowners association dues (that cost roughly $600 per month). The pipes are connected in each building & there are many plumbing issues that arise bc of this. All common pipes, or any problems with the outside structure of the unit, as well as maintaining the grass & keeping the property clean should be included in the monthly dues. But as of today I have been back charged for over $700 for plumbing issues that Genesis Community Management should have been responsible for. Details: I had a major water leak that was coming out of the wall & water that was over the baseboards in the downstairs 1/2 bath, that flowed into the hallway & nearly to the front door. It occurred from pure negligence, lack of accountability & shouldn’t have even happened if it was taken care of in the first place. So, initially I had issues with water overflowing in the downstairs bathroom sink. The first plumber they sent out didn’t have time to fix it bc it was around 6:00ish (which is considered to be after hours) so he put down the wrong info on the paperwork bc he had to be somewhere else & wasn’t able to fix it at that moment & said to call in the morning when he could get to it & made sure the water was off to the sink. But I had already turned off all the water to the entire unit. So when I called the company the next am, they said I had to go through the maintenance company but the maintenance company wouldn’t send anyone out bc Gabriela at Genesis said “it wasn’t a common pipe bc no other units were affected” & it was my responsibility, as the homeowner to fix it on my own. Then a couple days later, over the weekend…that’s when water was coming out of the Sheetrock, & was overflowing out of the sink, but the water had been shut off; so no water was running in my unit, so it had to be a problem with a common pipe. So both my tenant & myself talked to Genesis again & they sent out a different plumber (from the same company) & he was able to fix the issue bc he found a clog in one of the “common pipes”. He specifically stated that I would not be charged nor would I be responsible for the bills & that it was the homeowner’s association responsibility to pay it & have it fixed. But as of today I’m getting back charged for over $700 in plumbing fees bc of Genesis Community Management.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Elizabeth, thank you for taking the time to share your perspective. Because this involves a specific account and a maintenance charge-back, we cannot discuss the details of your ledger publicly; however, we can clarify how responsibility is determined in a condominium community.

In a condominium, responsibility is defined by the Condominium Declaration and By-Laws - not simply by whether plumbing lines are connected or how severe the backup appears. In general:

** The Association is responsible for common elements (and, where applicable, limited common elements) as defined in the governing documents.
** The Unit Owner is responsible for items serving only their unit, including many interior components and conditions that originate within the unit’s boundaries or are determined to be unit-specific.

When a plumbing issue is reported, the Association’s vendor is dispatched to diagnose the source. If the vendor determines the condition is isolated to one unit, the cost is typically charge-backed to that unit owner consistent with the Association’s policies. If the vendor determines the issue is within a common element or limited common element the Association is obligated to maintain, the expense is paid by the Association.

In this matter, the vendor’s assessment indicated the issue was unit-specific rather than a common-element failure, and you were advised in writing that the invoice would be processed as a charge-back consistent with that determination and the Association’s standards. Genesis does not independently decide what the Association “should” pay; the Board establishes the policies, and we administer them based on the governing documents and vendor documentation.

If you believe the diagnosis was incorrect, the appropriate next step is to request a formal review so the vendor notes and invoice support can be provided, and the matter can be submitted to the Board for consideration.

Audrey Miller Publicada en Google 4 months ago

Experiencia fantástica: Emily has been very helpful and responsive to my calls and questions. I find her a joy to work with.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Audrey, thank you for the five-star review and for sharing your experience. We’re glad to hear that Emily has been helpful, responsive, and a pleasure to work with. Her dedication to clear communication and attentive service is something we value greatly, and your feedback is truly appreciated.

Ana Rivera Publicada en Google 4 months ago

Experiencia fantástica: Sera is incredibly responsive, reliable, and great to work with!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Ana, thank you for your kind review. Sera’s responsiveness, reliability, and professionalism are qualities we truly value, and it is great to hear they have made a positive impact on your experience. We appreciate you taking the time to share your feedback.

Mary Varela Publicada en Google 4 months ago

Experiencia fantástica: Emily is always helpful and answers my emails quickly. I appreciate it!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Mary, thank you for taking the time to share your feedback. Emily’s responsiveness and dedication to helping homeowners are qualities we value greatly, and it is great to hear that she consistently provides timely and helpful support. We truly appreciate your kind words.

Orellana Flores Publicada en Google 4 months ago

Experiencia fantástica: Genesis Community Management is one of the best Management service Company that I know. Their service is amazing. Quick response to any questions or concern. "I'll highly recommended"

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Orellana, thank you for the kind recommendation and thoughtful feedback. We appreciate you recognizing the level of service our team strives to provide. Delivering timely responses and dependable support to our communities is a top priority, and it is great to hear that this has been your experience.

Punky C Publicada en Google 4 months ago

Experiencia fantástica: Natalie was extremely helpful and saved the day when we needed documenation on a rush! So thankful for her!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Punky, thank you for sharing your experience. We are glad to hear that Natalie was able to assist so quickly and provide the documentation you needed on short notice. Her responsiveness and dedication are greatly appreciated, and your feedback means a great deal to our team.

kenneth martinez Publicada en Google 4 months ago

Experiencia fantástica: Genesis is ok with me. I was a little worried dealing them due to my last management company I dealt with. But Sera was an absolute savior. She kept her word, and made things so much easier for me. She followed up and made sure I was taken care of. Thank you Sera.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Kenneth, thank you for sharing your experience and for your honesty. We understand how prior experiences can shape expectations, and we appreciate the opportunity to earn your trust. Sera’s commitment to following through, communicating clearly, and making the process easier reflects the level of service we strive to provide. We are glad she was able to support you and ensure everything was handled properly. Your feedback is truly appreciated.

Eduardo Perez Publicada en Google 4 months ago

Experiencia fantástica: Emily is amazing! Very helpful anytime we call with questions about the community.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Eduardo, thank you for taking the time to share your feedback. We are glad to hear that Emily has been consistently helpful and responsive whenever you reach out with questions about the community. She takes great pride in supporting homeowners, and your recognition of her efforts is truly appreciated.

DA Listak Publicada en Google 4 months ago

Experiencia fantástica: “I haven’t personally used the services of Genesis Community Management only because our business dealings don't cross paths. However, I’ve known the owner and the family members who service the business for quite a number of years and can confidently speak to their character. They are reliable, professional, and put genuine care into everything they do. If their business reflects the same integrity and work ethic they show in their personal life, customers will be in excellent hands. I genuinely think customers stand to benefit greatly while in the care and service of CGM.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

DA, thank you for taking the time to share such a thoughtful and generous review. We truly appreciate your confidence in our team and your kind words regarding our character, professionalism, and values. Integrity, reliability, and genuine care are principles we work hard to reflect in everything we do, and your feedback means a great deal to us. We’re grateful for your support and for recognizing the commitment our family and team bring to our work.

Antonio Cruz Publicada en Google 4 months ago

Experiencia fantástica: Sarah at Genesis is so polite and helpful! I appreciate her willingness to listen.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Antonio, thank you for the five-star review. We’re glad to hear that Sera was polite, helpful, and took the time to listen. Her professionalism and attentiveness are qualities we value greatly, and we appreciate you sharing your experience.

Nora Cruz Publicada en Google 4 months ago

Experiencia fantástica: Working with Serah is always easy. She is such a great communicator!!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Nora, thank you for the five-star review and for sharing your experience. We’re glad to hear that working with Sera has been easy and that her communication stands out. Clear, consistent communication is a priority for us, and your feedback is truly appreciated.

Armand Demosthenes Publicada en Google 4 months ago

Experiencia fantástica: Sarah has been a great help! Genesis Community Management is lucky to have her!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Armand, thank you for the five-star review and for sharing your feedback. We’re glad to hear that Sera has been a great help. Her dedication, professionalism, and willingness to support those she works with are highly valued, and your kind words mean a great deal to our team.

Helen Publicada en Google 4 months ago

Experiencia fantástica: Sera is a great asset for our community. She goes above and beyond for us

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Helen, thank you for sharing your feedback. Sera is truly dedicated to the communities she supports, and it is wonderful to hear that her efforts have made such a positive impact for yours. We appreciate you taking the time to recognize the work she puts in and are grateful for your review.

Kevin Cacchiotti Publicada en Google 4 months ago

Experiencia fantástica: I’m a Project Manager for Texas general contractors, and Genesis hired us to rebuild a property that had been damaged by fire. Throughout the entire project, I worked with Sera, and she was an absolute pleasure to collaborate with. She’s incredibly professional, consistently responsive, and always on top of every detail. When you’re working together on something as important as a rebuild, those qualities make all the difference.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Kevin, thank you for sharing such a detailed and thoughtful review. Rebuilding after a fire is a significant effort, and it is great to hear how smoothly the process moved from your perspective. Sera’s professionalism, responsiveness, and attention to detail are qualities we value greatly, and your feedback reflects the impact of her work. We appreciate the partnership throughout this project and the care your team brought to the rebuild. Thank you again for taking the time to share your experience.

Candice Loerch Publicada en Google 4 months ago

Experiencia fantástica: Genesis has always been professional and easy to work with. Sera is dedicated, responsive, and takes great care of the properties.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Candice, thank you for sharing your feedback. It is great to hear that your experience with Genesis has been consistently professional and positive. Sera’s dedication and responsiveness are a tremendous asset to the communities she supports, and we appreciate you recognizing the care she puts into her work. Thank you again for taking the time to leave this review.

A G Publicada en Google 4 months ago

Experiencia fantástica: Sera always returns calls, provides updates and ensures that all inquiries are addressed. She’s always professional and friendly.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

A G, thank you for taking a moment to share your experience. Sera is consistently professional, friendly, and diligent in keeping residents informed, and it is great to hear that her follow-through has made a positive difference for you. We appreciate your review and the recognition of the work she does for your community.

Britney Dinh Publicada en Google 4 months ago

Experiencia fantástica: I had a great experience with Emily. She’s responsive, patient, and explains everything clearly, which made the process really straightforward. She stays on top of things and makes everything feel stress-free. Highly recommend her!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Britney, thank you for sharing such thoughtful feedback about your experience with Emily. She is consistently responsive, patient, and clear in her communication, and it is wonderful to hear how much that supported you throughout the process. We appreciate you recognizing the care she puts into her work and are glad she helped make everything feel smooth and stress-free. Thank you again for taking the time to leave this review.

Garcia Garcia Publicada en Google 4 months ago

Experiencia fantástica: I'm extremely satisfied with Genesis Community Management services! As a homeowner, I've seen firsthand the professionalism and dedication they bring to managing our community. From prompt responses to our inquiries to proactive maintenance and financial management, they've exceeded our expectations. Their team which is lead by Serah, is knowledgeable, courteous, and responsive, always willing to go the extra mile to ensure our community runs smoothly. They've helped us navigate complex issues and provided valuable guidance on community projects.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Garcia, thank you for sharing such a detailed and thoughtful review. It means a great deal to hear how positively you view the service and support your community receives. Sera and the entire team work hard to provide prompt communication, reliable guidance, and consistent attention to the community’s needs, and your feedback reinforces that commitment. We appreciate you taking the time to share your experience and are grateful for your continued support.

Brandon Wolf Publicada en Google 4 months ago

Experiencia fantástica: Emily Sanchez is wonderful to work with - pleasant and knowledgeable. She always follows up to ensure that requests have been handled.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Brandon, thank you for sharing your experience. Emily will sincerely appreciate your comments. She is committed to being thorough, knowledgeable, and proactive, and it is great to hear that her follow-up and support have made your interactions so positive. We value your feedback and thank you for taking the time to share it.

Rachael Bynum (Superlative Service) Publicada en Google 4 months ago

Experiencia fantástica: I have the privilege of interacting with Emily Sanchez frequently to meet the irrigation needs of one of the communities she manages. She is always warm, accurate, and on top of things! A joy to work with.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Rachael, thank you for sharing such thoughtful feedback. Emily will be grateful for your kind words. She takes great pride in staying attentive and accurate, especially when coordinating vendor support, and it is wonderful to hear that your interactions with her have been consistently positive. We truly appreciate your partnership and your continued support.

Linda Richardson Publicada en Google 4 months ago

Experiencia fantástica: Emily has been very helpful this year and has responded very quickly to my emails and requests for assistance.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Linda, thank you for taking the time to share your experience. Emily will appreciate your kind words. She is dedicated to supporting residents throughout the year, and it is great to hear that her prompt responses and continued assistance have been helpful to you. Your feedback means a great deal to us.

p Barrera Publicada en Google 4 months ago

Experiencia fantástica: I want to Thank You, Emily for always being so communicative and responsive when it comes to any question or concerns. Thank you for all that you do!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

P Barrera, thank you for sharing such thoughtful feedback. Emily will be glad to know how much you appreciate her communication and responsiveness. She works hard to ensure every homeowner feels supported, and it is wonderful to hear that her commitment has made a meaningful difference for you. We truly value your kind words and look forward to continuing to provide the level of service you’ve come to expect.

celia yevenes Publicada en Google 4 months ago

Experiencia fantástica: Emily Sanchez provided outstanding assistance with coordinating everything that needed to be handled. She was truly wonderful to work with

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Celia, thank you for sharing your experience. It’s wonderful to hear how helpful Emily was in coordinating everything that needed to be taken care of. She is dedicated to providing outstanding support, and your feedback reflects the level of care she strives to deliver every day. We appreciate your kind words and are glad she made the process smooth for you.

Julissa Diaz Publicada en Google 4 months ago

Experiencia fantástica: Emily is great, she is very knowledgeable and informative with any repairs that are needed at my unit.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Julissa, thank you for your thoughtful review. It’s wonderful to hear how helpful and knowledgeable Emily has been, especially when it comes to repairs at your unit. She is committed to making the process as clear and efficient as possible, and your feedback means a great deal.

lisette diaz Publicada en Google 4 months ago

Experiencia fantástica: This management company is very responsive, I always email Emily and get a timely response to any of my inquiries.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Lisette, thank you for sharing your experience. It’s great to hear how consistently responsive Emily has been in assisting you. She takes pride in providing timely support, and your feedback is truly appreciated.

Gabriela Valverde Publicada en Google 4 months ago

Experiencia fantástica: Emily is a great representation of Genesis, always providing prompt responses!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Gabriela, thank you for the kind words. Emily will be glad to know her prompt responses and professionalism have made such a positive impression. She represents our team with great care, and we appreciate you taking the time to share your experience.

Keylin Arias Publicada en Google 4 months ago

Experiencia fantástica: Emily Sanchez Great customer service she answered all my questions very professional

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Keylin, thank you for sharing your experience. It’s great to hear how helpful Emily was and that she was able to answer all your questions with professionalism. We appreciate your feedback and are glad to know her service made a positive impact.

Nathalia Gordon Publicada en Google 4 months ago

Experiencia fantástica: Excellent service!!! Emily Sanchez did amazing. She took her time to guide me through my process. I definitely recommend Emily and the entire team. Thank you!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Nathalia, thank you for the wonderful feedback. It’s great to hear how helpful Emily was in guiding you through your process and ensuring everything went smoothly. She is dedicated to providing exceptional service, and your recognition means a great deal. We appreciate your recommendation and look forward to continuing to support you.

Jay Sun Publicada en Google 4 months ago

Experiencia fantástica: Emily Sanchez is very quick with responding and providing necessary documents. I dealt with a few HOAs and most don't respond quickly. Thank you

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Jay, thank you for sharing your experience. It’s great to hear how helpful Emily has been in responding quickly and providing the documents you needed. She takes pride in delivering timely and reliable support, and your recognition means a great deal. We appreciate your feedback and are glad to stand out in a positive way.

Robbie Jansky Publicada en Google 4 months ago

Experiencia fantástica: great support and customer service! appreciate the quick responses and friendly business!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Robbie, thank you for taking the time to share your experience. We appreciate your kind words and are glad to hear you’ve received quick, friendly support from our team. It’s great to know our service left a positive impression, and we’re grateful for your feedback.

Rhonda Lee Publicada en Google 4 months ago

Experiencia fantástica: Emily was incredibly professional, responsive, and knowledgeable. She handled every question I had with patience and made the entire process smooth and stress-free. I truly appreciate her dedication and the care she puts into her work. Highly recommend!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Rhonda, thank you for sharing such thoughtful feedback. Emily will be grateful for your kind words. She continually demonstrates a high level of professionalism and care, and it’s wonderful to hear how much her support meant to you. We appreciate you taking the time to highlight your experience with her and with Genesis.

Precious Forsab Publicada en Google 4 months ago

Experiencia fantástica: Just wanted to highlight how great Emily S. is! She is so kind, very knowledgeable and truly cares to go that extra mile! Genesis is lucky to have her!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Precious, thank you for sharing your experience. Emily will be grateful for your kind words. Her kindness, knowledge, and willingness to go the extra mile make a real impact, and we appreciate you taking the time to highlight the great service she provided.

Michelle Ramirez Publicada en Google 4 months ago

Experiencia fantástica: Emily at Genesis Community Management is outstanding. She is professional, attentive, and always goes above and beyond to help. Every time I’ve interacted with her, she’s been patient, knowledgeable, and genuinely committed to providing great service. She makes the whole experience smooth and stress-free. Highly recommend her!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Michelle, thank you for sharing such thoughtful feedback. Emily will be grateful for your kind words. Her professionalism, patience, and commitment to providing great service make a meaningful difference, and it’s wonderful to hear how smooth and stress-free your experience has been. We appreciate you taking the time to recommend her so highly.

Ann Vickery Publicada en Google 4 months ago

Experiencia fantástica: Laura Beatty and Emily Sanchez are our “problem solvers” at Genesis. They are responsive and help with issues big and small. Santos Acuna is the Controller at Genesis Management is an invaluable resource for all things financial. Laurissa, Emily and Santos provide great service and support.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Thank you, Ann! We’re fortunate to have Santos on our team—his professionalism, responsiveness, and depth of knowledge consistently make a difference. Your recognition of his efforts means a great deal.

Scott Publicada en Google 4 months ago

Experiencia fantástica: Sera was amazing and went out of her way after hours to assist us with a problem. Couldn't have been more understanding and helpful. A++ service

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Scott, thank you for sharing your experience. Sera will be grateful for your kind words. It’s wonderful to hear how understanding and helpful she was, especially in assisting after hours. We appreciate you taking the time to recognize her outstanding service.

Tara Patterson Publicada en Google 4 months ago

Experiencia fantástica: Benjamin was awesome in helping me get my account back on track!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Tara, thank you for sharing your experience. Benjamin will be grateful for your kind words. It’s wonderful to hear that his support helped get your account back on track, and we appreciate you taking the time to share such positive feedback.

Alberto Garcia Publicada en Google 4 months ago

Experiencia fantástica: Dani Garcia has been professional, polite and knowledgeable! Thank you for your service Genesis Community Management!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Alberto, thank you for the excellent review. We're glad to hear that Dani provided professional, polite, and knowledgeable service. We appreciate you taking the time to share your experience and for recognizing the work our team puts in every day. Your feedback means a great deal to us.

Brian L Publicada en Google 4 months ago

Experiencia fantástica: Thank you Genesis Community Management! Dani Garcia is professional, kind and supportive. My experience has been pleasant and refreshing. A+ service!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Brian, thank you for the excellent review. It’s great to hear how much you appreciated Dani’s professionalism, kindness, and support. We’re glad your experience has been such a positive one, and your feedback means a lot. We’re here if you ever need anything.

Mariano Gaytan Publicada en Google 4 months ago

Experiencia fantástica: Emily at Genesis Community Management was great to work with. She responded quickly, explained everything clearly, and really took the time to help me out. It made the whole process way easier and less stressful. I appreciate how friendly and on top of things she was. Great customer service all around!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Mariano, thank you for such a thoughtful review. Emily will be grateful for your kind words. Her responsiveness, clarity, and willingness to take the time to help are exactly the level of service we strive to provide. We’re glad to hear she made the process easier and less stressful for you. We appreciate you sharing your experience and are always here if you need anything.

Kovid Amin Publicada en Google 4 months ago

Experiencia fantástica: Emily was great and promptly answered all of my questions and concerns.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Kovid, thank you for sharing your experience. Emily will be glad to know her prompt support and clear communication made a positive difference. We appreciate you taking the time to leave this feedback and are always here to help whenever you need us.

Jason McCanna Publicada en Google 4 months ago

Experiencia fantástica: Alan responded within the day to complete my accounts set-up when the online system was unable to do so.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Jason, thank you for the great review. We’re glad to hear Alan was able to jump in quickly and get your account set up when the system wasn’t cooperating. We appreciate you taking the time to share your experience and are here anytime you need assistance.

anahi bravo Publicada en Google 4 months ago

Experiencia fantástica: Emily S was great help with assisting me in whatever I needed.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Anahi, thank you for the five-star review. We’re glad to hear that Emily was a great help and provided the support you needed. Her responsiveness and commitment to assisting homeowners are qualities we value greatly. We appreciate you taking the time to share your experience.

Michael Deras Publicada en Google 5 months ago

Experiencia fantástica: I highly recommend Emily Sanchez, she was a pleasure to work with, a true professional ! She’s very knowledgeable when it comes to what HOA covers. If you have the opportunity to have her help you with any questions you have, she is the one for the job. Would definitely recommend Emily from Genesis Community Management.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Michael, thank you for the outstanding review. We’re glad to hear Emily provided such knowledgeable, professional support and made your experience a positive one. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback. If you ever need anything, we’re here to help.

Lucky Lite Gaming Publicada en Google 5 months ago

Experiencia fantástica: Thank you to Emily for being very helpful with all the questions I had. I highly recommend Genesis as a management company.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Thank you for the wonderful review. We’re glad to hear Emily was so helpful in answering all your questions, and we truly appreciate your recommendation. It means a lot to our team. If you ever need anything, we’re always here to assist.

Karla Gutierrez Publicada en Google 5 months ago

Experiencia fantástica: Génesis was extremely kind and extremely patient with all my questions!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Karla, thank you for the wonderful feedback. We’re glad to hear Génesis was able to assist you with such kindness and patience. We appreciate you sharing your experience and look forward to continuing to provide great service whenever you need us.

Diego Villa Publicada en Google 5 months ago

Experiencia fantástica: From the very beginning, they’ve shown great responsiveness, a strong organization, and a true dedication to their work. Their staff communicates openly, handles every concern without worries, and always treats everything so professionalism, so thank you very much Emily.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Diego, thank you for sharing your experience. We’re glad to know our team’s responsiveness and organization made a positive impression. Emily will be grateful for your recognition—she takes tremendous pride in supporting every homeowner with care and professionalism. We appreciate your feedback and the trust you’ve placed in us.

Yinka George Publicada en Google 5 months ago

Experiencia fantástica: Emily Sanchez is amazing! From start to finish she was professional, knowledgeable, and genuinely cared about making sure everything went smoothly. She went above and beyond, communicated clearly, and made the whole experience so much better than I expected. You can tell she truly loves what she does. I highly recommend Emily you won’t find anyone more reliable or pleasant to work with!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Yinka, thank you for sharing such a thoughtful review and for recognizing Emily’s outstanding work. She consistently brings a high level of professionalism, expertise, and genuine care to every interaction, and it means a great deal to see her efforts reflected in your experience. We’re grateful for your recommendation and appreciate you taking the time to highlight the difference Emily made for you.

Chelsea Nguyen Publicada en Google 5 months ago

Experiencia fantástica: I had some questions coming in and this beautiful person named Genesis had clearly answered my questions and I was so grateful to meet such a wonderful person as she is! Amazing service!!

John Miller Publicada en Google 5 months ago

Experiencia fantástica: I had an issue with the HOA that I thought was basically a dead end. After speaking to Ms. Genesis with Genesis Community I felt better and had options! She truly cared and listened to my issues and gave great advice! Very appreciative of all her help!

Kim Sheppard Publicada en Google 5 months ago

Experiencia fantástica: Emily is very professional and courteous A real pleasure to deal with.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Kim, thank you for taking the time to share your experience. Emily will be grateful for your kind words. Her professionalism and warm approach make a meaningful difference for the residents she assists, and it’s great to hear your interaction reflected that.

Patrick Wilson Publicada en Google 5 months ago

Experiencia fantástica: The Genesis team are Amazing. They go Above and Beyond. The people here are Fantastic. I truly recommend their services.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Patrick, thank you for the outstanding review. We’re grateful for your recommendation and truly appreciate your kind words about our team. Everyone here strives to provide exceptional service and ensure homeowners feel supported, so it’s great to know that this has been your experience. Your feedback means a lot.

Danelia Garcia Publicada en Google 5 months ago

Experiencia fantástica: An amazing company to work with. It’s good to feel they care about home owners.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Danelia, thank you for sharing your experience. We’re glad to know you feel supported and well-taken care of. Our team works hard to ensure homeowners receive attentive and reliable service, and feedback like yours means a great deal to us.

Dracor X Publicada en Google 5 months ago

Experiencia fantástica: Genesis was awesome! She was really attentive, and honestly looked like she loves what she does. I highly recommend her to anyone wondering. 5 out of 5 star service. Will definitely be going there again!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Dracor, thank you for taking the time to leave this review. It’s great to hear how attentive and enthusiastic Genesis was during your visit. She truly enjoys helping residents, and feedback like yours means a lot. We’re glad you had a five-star experience and appreciate your recommendation.

Larry Edwards Publicada en Google 5 months ago

Experiencia fantástica: Emily Sanchez has been assisting us for several months and I just wanted to take the time out to give her a review. She has been extremely efficient, responsive and professional. She is very competent and pays close attention to detail!! 5 stars for Emily Sanchez! I wish everyone we deal with on a regular basis was as professional and as pleasant to work with!!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Larry, thank you for taking the time to share such a detailed and thoughtful review. Emily will be grateful to know her professionalism, responsiveness, and attention to detail have made a meaningful impact. She takes great pride in supporting residents, and your feedback is a wonderful reflection of her commitment. We truly appreciate you sharing your experience.

Karen Deras Publicada en Google 5 months ago

Experiencia fantástica: Emely Sanchez is amazing! She’s always super helpful, quick to respond, and easy to work with. Anytime I need something, she takes care of it right away and makes the whole process so much easier. You can tell she really cares about what she does.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Karen, thank you for sharing such thoughtful feedback. Emely will be glad to know her responsiveness and dedication have made a meaningful difference in your experience. She takes great pride in helping residents quickly and thoroughly, and your kind words reflect the level of service she strives to provide. We truly appreciate you taking the time to share this.

Ramon Sanchez Publicada en Google 5 months ago

Experiencia fantástica: I highly recommend Genesis Community Management, Emily is always available to assist in any questions and concerns I have.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Ramon, thank you for the recommendation. It’s great to hear how helpful Emily has been in answering your questions and offering support whenever you’ve needed it. We appreciate you taking the time to share your experience and are glad she’s made such a positive impact.

TEZ Tez Publicada en Google 5 months ago

Experiencia fantástica: Emily S had great customer service and always willing to go above and beyond to help me . I never met such a kind and compassionate person like her .

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Tez, thank you for taking the time to share your experience. Emily will be grateful for your thoughtful feedback. She consistently brings a high level of care and professionalism to everyone she assists, and it’s great to hear how much her support has meant to you. We appreciate your kind words and are glad she was able to help.

Madeline Medrano Publicada en Google 5 months ago

Experiencia fantástica: Genesis was amazing! thank you for your contribution on my concerns! You are great!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Madeline, thank you for sharing your experience. We’re glad to know that Genesis was able to assist and provide the support you needed. Your kind words mean a lot, and we appreciate you taking the time to leave such a positive review.

Christopher Nieto Publicada en Google 5 months ago

Experiencia fantástica: When visiting, Genesis was the one who helped us! She was all ears when we had questions. Everything was so simple yet she was smooth and sweet. Genesis is truly the best and I wish her the absolute best for her future! Amazing service!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Christopher, thank you for taking the time to share your experience. It’s great to hear how attentive and supportive Genesis was during your visit. Making the process simple, clear, and welcoming is exactly what we strive for, and your kind words reflect the level of care she brings to every interaction. We truly appreciate your thoughtful review.

Kenny Street Publicada en Google 5 months ago

Experiencia fantástica: Genesis Property Management has been absolutely fantastic in getting our new neighborhood set up with an HOA. From the start, their comunication has been top-notch. always prompt, clear, and incredibly helpful. They made what could have been a stressful process feel smooth and well-organized. We especially enjoyed working with Alan. He’s been responsive, knowledgeable, and genuinely committed to making sure everything runs efficiently. His professionalism and attention to detail really stood out. We’re so glad to have Genesis on board and highly recommend them to any community looking for reliable, supportive property management.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Thank you for the glowing review, Kenny! We're thrilled to hear about your positive experience as we helped establish the HOA in your neighborhood. Ensuring clear communication and a streamlined process is paramount to us, and we're glad this resonated with you.

It's fantastic to hear your kind words about Alan. His dedication to professionalism and efficiency is something we value deeply, and it’s great to know he made such a positive impact.

We appreciate your recommendation and are excited to continue supporting your community. Thanks for choosing Genesis Property Management!

Mariana Garcia Publicada en Google 5 months ago

Experiencia fantástica: Thanks to Genesis and her active listening, she helped me with all my problems and never once broke a sweat ha! She really is an amazing person. Thank you Genesis once again if you ever read this!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Mariana, thank you for taking the time to share such a thoughtful review. It’s wonderful to hear that you received attentive support and that every concern was handled with care and ease. Active listening is an important part of how we assist our communities, and your experience reflects the dedication we strive for. We appreciate your kind words and are grateful you chose to share them.

Saul Molina Publicada en Google 5 months ago

Experiencia fantástica: They really do an excellent job and provide excellent service. I’m so glad Genesis helped me; she’s very intelligent, kind, and was able to answer many of my questions. Thank you, and I highly recommend to get with genesis.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Saul, thank you for sharing your experience. We’re glad to hear you received helpful, knowledgeable, and attentive support. It’s great to know your questions were answered clearly and that the service you received left such a positive impression. We appreciate your recommendation and are grateful you took the time to share your feedback.

Angelica Diaz Publicada en Google 5 months ago

Experiencia fantástica: Genesis is a real sweetheart! She’s super attentive and kind, and she’ll go above and beyond to help you out.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Angelica, thank you for sharing such a warm review. We’re glad to know you received attentive and kind support, and that your experience reflected the level of care we aim to provide. Your thoughtful words mean a great deal, and we appreciate you taking the time to share them.

Lynett Mahecha Publicada en Google 5 months ago

Experiencia fantástica: Emily was incredibly helpful when my brother and I visited. She was attentive, clear, and made the whole process smooth and stressfree. You can tell she truly cares about the people she works with. Excellent service overall, highly recommend!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Lynett, thank you for sharing your experience. It’s wonderful to hear that Emily provided such attentive and clear support to you and your brother. She consistently approaches every interaction with genuine care and a desire to make the process as smooth as possible, and your feedback reflects that perfectly. We appreciate your recommendation and are grateful you took the time to share your kind words.

payton cinque Publicada en Google 5 months ago

Experiencia fantástica: thank you so much Emily Sanchez your contribution to my time made a huge difference to my day, your solutions were innovative and helpful. keep up the great work lovely !

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Payton, thank you for sharing such a thoughtful review. Emily will be grateful to know that her support made a meaningful difference in your day. She approaches every interaction with care, patience, and a commitment to finding the right solutions, and it’s wonderful to see that reflected in your experience. We appreciate you taking the time to recognize her excellent work and are glad she was able to assist you so well.

Junior Saucedo Publicada en Google 5 months ago

Experiencia fantástica: I had an excellent experience with Emily Sanchez. She was knowledgeable, patient, and exceptionally kind while addressing all of my questions. Her professionalism and willingness to help made the entire process smooth and stress-free.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Junior, thank you for sharing your experience. Emily’s knowledge, patience, and professionalism make a meaningful difference for the residents she assists, and it’s great to hear she helped make everything smooth and stress-free for you. We appreciate you taking the time to leave such a thoughtful review.

Allan Sanchez Publicada en Google 5 months ago

Experiencia fantástica: This place has great customer service ,Emily was really friendly and professional

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Allan, thank you for taking the time to leave your review. Emily is committed to providing friendly, professional service, and it’s great to hear she made such a positive impression. We appreciate your feedback and your support.

Naomi Castillo Publicada en Google 5 months ago

Experiencia fantástica: Genesis was very thoughtful and active listening towards my questions that needed answering. Thank you Genesis!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Naomi, thank you for sharing your experience. Genesis is dedicated to providing thoughtful, attentive support, and it’s great to hear how well she listened and addressed your questions. We appreciate you taking the time to leave this kind review.

Luis Cano-Bustillo Publicada en Google 5 months ago

Experiencia fantástica: Genesis was really helpful and thoughtful. Had a more off-the-side questions I needed a second opinion to, I’m thankful for her words.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Luis, thank you for taking the time to share your experience. Genesis is always thoughtful and willing to help, even when the questions fall outside the usual day-to-day items. It’s great to hear her insight made a difference for you. We appreciate your feedback.

Aniya Spears Publicada en Google 5 months ago

Experiencia fantástica: Genesis is such a bright person and good worker. She is very thoughtful, attentive, and polite. The company is lucky to have her.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Aniya, thank you for your thoughtful review. Genesis is dedicated, attentive, and genuinely cares about the people she helps, and it’s wonderful to hear how clearly that came through during your experience. We appreciate you taking the time to share such kind feedback.

Azziana Guerrero Publicada en Google 5 months ago

Experiencia fantástica: Genesis is a very attentive and intelligent person. She always stays on top of everything.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Azziana, thank you for sharing your feedback. Genesis is incredibly attentive and takes pride in staying on top of every detail to support the communities she serves. We appreciate you taking the time to leave such a positive review.

Amzz Publicada en Google 5 months ago

Experiencia fantástica: Genesis was very thoughtful and polite! She was able to help me greatly and I am very appreciative

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Amzz, thank you for your kind feedback. Genesis is committed to providing thoughtful, polite, and helpful service, and it’s wonderful to hear she made such a positive impression. We appreciate you taking the time to share your experience.

Josh Martinez Publicada en Google 5 months ago

Experiencia fantástica: Stephanie Peña was incredibly kind and genuinely helpful. She made everything easy, answered all my questions, and went above and beyond. Truly appreciated her professionalism and positive attitude.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Josh, thank you for sharing your experience. Stephanie’s professionalism, kindness, and willingness to go above and beyond make a meaningful impact on the residents she assists. We're glad to hear she made everything easy and provided such helpful support. Your feedback is greatly appreciated.

elvia vega Publicada en Google 5 months ago

Experiencia fantástica: Exceptional customer service from Emily Sanchez, she answered all my questions with precise answers in getting my issue resolved.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Elvia, thank you for your kind review. Emily is dedicated to providing clear, precise, and efficient support, and it’s great to hear she was able to resolve your issue so effectively. We appreciate you taking the time to share your experience.

Adan Salazar Publicada en Google 5 months ago

Experiencia fantástica: Genesis was very helpful and very well mannered! Extremely patient and polite

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Adan, thank you for sharing your feedback. Genesis is dedicated to providing patient, polite, and helpful service to everyone she assists, and it’s great to hear she made such a positive impression. We appreciate you taking the time to leave this review.

isabel medrano Publicada en Google 5 months ago

Experiencia fantástica: Emily was incredibly responsive and helpful, thank you for a wonderful experience.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Isabel, thank you for sharing your experience. Emily is committed to being responsive and helpful, and it’s great to hear she delivered such a positive interaction. We appreciate your thoughtful review.

Jessie Flo Publicada en Google 5 months ago

Experiencia fantástica: Emily Sanchez she provided great customer service and answered all my concerns! Very satisfied

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Jessie, thank you for taking the time to share your experience. Emily is dedicated to providing clear, helpful, and attentive service, and it’s great to hear she was able to address all of your concerns. We appreciate your feedback and are glad to know you’re very satisfied.

Jorge A. Publicada en Google 5 months ago

Experiencia fantástica: Emily Sanchez and the team at Genesis Community Management provide outstanding service. Emily is always prompt, knowledgeable, and committed to resolving any concerns quickly. Her professionalism truly reflects the quality of the company. I appreciate the excellent support and consistent communication.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Jorge, thank you for sharing such thoughtful feedback. Emily’s promptness, professionalism, and dedication to resolving concerns are qualities we value deeply, and it’s great to hear how positively she has impacted your experience. We appreciate your recognition of both her work and the support provided by our team. Your review means a lot.

Awa Loppy Publicada en Google 5 months ago

Experiencia fantástica: I had an amazing experience with Genesis! She was extremely helpful and attentive to my needs. I'm referring everyone I know to this branch

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Awa, thank you for sharing your experience. Genesis is committed to providing attentive and helpful service, and it’s great to hear she was able to assist you so well. We truly appreciate your kind words—and your referrals mean a lot.

Diana Thomson Publicada en Google 5 months ago

Experiencia fantástica: Genesis is so nice and super helpful. She made my time with Community Management so much easier and less stressful! Nicest and most helpful person I could of ever bumped into!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Diana, thank you for sharing such kind feedback. Genesis is dedicated to making every interaction smooth and stress-free, and it’s wonderful to hear she made such a positive difference for you. We appreciate you taking the time to leave this review and are grateful for your support.

Oliver Franco Publicada en Google 5 months ago

Experiencia fantástica: Great customer service. I had a lovely experience with Genesis, she was very accommodating and respectful!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Oliver, thank you for your thoughtful review. We’re glad to hear you had such a positive experience. Genesis is committed to providing accommodating and respectful service to every resident, and it’s great to know that came through during your interaction. Your feedback is truly appreciated.

Joniel Mercado (Rodion PD) Publicada en Google 5 months ago

Experiencia fantástica: Daniela was extremely helpful when I first moved into the community. She answered all my questions.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Joniel, thank you for sharing your experience. Daniela is dedicated to making sure new residents feel supported from day one, and it’s great to hear she was able to answer your questions and make your move-in smoother. We appreciate you taking the time to leave this positive review.

Elizabeth Publicada en Google 5 months ago

Experiencia fantástica: Emily has been nothing but amazing! She is very helpful and knowledgeable in her work!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Elizabeth, thank you for taking the time to recognize Emily. She is dedicated, knowledgeable, and truly committed to helping every resident she assists. We appreciate your thoughtful feedback and are glad to know she’s made such a positive impression.

Ramiro Vega Publicada en Google 5 months ago

Experiencia fantástica: Emily Sanchez is top tier! Thanks for all your help. Keep up the outstanding work

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Ramiro, thank you for sharing your feedback and for recognizing Emily. She consistently delivers exceptional service, and it’s great to see her efforts make a meaningful difference. We appreciate you taking the time to leave such a positive review and are grateful for your support.

Harrison Smith Publicada en Google 7 months ago

Experiencia fantástica: Genesis has continued to go above and beyond on all aspects for our community. I am so glad our Board made the switch. The service has been top notch and the team has been very responsive to my work order requests. They recently took over my moms property and she's excited to have them as well.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Harrison, thank you for sharing your experience. We’re thrilled to hear that the transition has been such a positive one for your community and that our team has been able to provide responsive service on your work order requests. It’s also wonderful to know your mom’s property is now part of the Genesis family—we look forward to serving her community with the same level of care and attention. Your feedback means a great deal to us.

Lisa W Publicada en Google 8 months ago

Experiencia fantástica: I had an issue relating to this HOA and was fortunate to speak with Ms. Natalie Tips today. She was amazing! She really cared about the home owners and was willing to hear me out and help me. I was totally floor by her caring attitude. I came in expecting to be told there was nothing they could do and be turned away. Ms Tips was very professional and helped me out right away. She even followed up with an email to update me after I left the office. The most amazing thing is she took cared of it immediately and the issue was resolved the same day. She's a total angel. She has redeemed my faith in humanity.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Thank you, Lisa, for your kind words about Natalie. She truly exemplifies the level of care and professionalism we strive to provide every day. It’s wonderful to hear how she immediately addressed your concern, followed through with communication, and made such a positive impression. Your feedback highlights her dedication to homeowners, and we’re grateful to have her on our team.

Jason US Publicada en Google 8 months ago

Experiencia fantástica: Genesis Community Management has been an outstanding partner in maintaining our community. Over the past few months, I’ve worked closely with them on several repair and maintenance issues at my unit, including a gutter leak, plumbing repair, and extensive fence replacement. From the beginning, their communication has been prompt, clear, and professional. I especially want to thank Gabby Benitez, our association manager, for her exceptional support throughout the process. She consistently followed up, stayed on top of each task, and ensured that things were completed—even when unexpected issues arose. Her patience, responsiveness, and dedication truly made a difference and made what could have been a frustrating experience feel much more manageable. I'm very grateful for all her help, and I'm glad to have Genesis managing our community. Highly recommend them for any neighborhood looking for reliable, responsible HOA support.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Jason, thank you for the thoughtful and detailed review. We’re so glad to hear that your experience with Genesis has been a positive one and truly appreciate you highlighting Gabby’s dedication and professionalism. She works hard to ensure things are handled thoroughly, and it means a lot to see her efforts recognized. We’re grateful to support your community and look forward to continuing to serve with the same level of care and commitment.

Ali Pourmemar Publicada en Google 8 months ago

Experiencia negativa: I stopped by the Genesis Management office today and spoke with Kristin Henderson. During our interaction, I noticed she appeared visibly unwell and unresponsive, which made the conversation difficult and concerning. From my personal experience, this company has shown a consistent lack of professionalism and accountability. Please take a moment to scroll further down through the reviews. You’ll notice that older reviews reflect many similar concerns, but they often get buried under a wave of overly positive, possibly solicited reviews that seem to appear whenever negative feedback is posted. In my case, Genesis Management failed to disclose critical information when I purchased my condominium — including an active lawsuit involving the HOA. I believe this lack of transparency and oversight is unacceptable. I’ve made the decision to pursue legal action against both the HOA and the management company due to what I consider negligence and unethical behavior. In my opinion, this company has created significant legal risk for homeowners and should be approached with extreme caution.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Ali, we take all feedback seriously, but your review appears to be driven more by emotion than by an objective account of events. The lawsuit you referenced is disclosed on the resale certificate, which is the proper and legal method for conveying that information during the sale of a property.

Additionally, any changes made to the structure of a unit, if applicable, require prior approval from the association’s Architectural Control Committee. Genesis follows the direction of the Board and relevant committees in all such matters and does not make independent decisions.

We encourage you to bring your concerns directly to the Board by attending an upcoming meeting, as they are the appropriate body to address association-related issues.

Preston Shanks Publicada en Google 9 months ago

Experiencia fantástica: Alan is the kind of man whose character speaks louder than any ad ever could. He’s the definition of dependable—hardworking, attentive, and servant-hearted in everything he does. He brings excellence and integrity to every environment he steps into. If you’re looking for someone who shows up, follows through, and genuinely cares, Alan’s the real deal. I’ve seen the way he carries himself, and it’s clear that any service he provides is backed by a rare kind of work ethic and commitment to quality. Diamond-level service is just who he is.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Preston, thank you for this incredibly thoughtful review. Your words mean a great deal, and I’m truly honored by your support. I take great pride in serving others with excellence, and I’m grateful for the opportunity to work alongside people like you.

Jackie Melchor Publicada en Google 9 months ago

Experiencia fantástica: I had a few questions about one of the communities that Genesis manages and everyone I spoke with was very helpful! Gabriela was especially helpful by sending me information quickly!

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Jackie, thank you for the great review! We’re glad our team was able to assist you and that Gabby provided the information you needed so promptly. We appreciate your kind words and are always happy to help.

Roger Hernandez Publicada en Google 9 months ago

Experiencia fantástica: Gabriela Benítez, HOA Manager for Gensis care of Hillside Townhomes, is a GEM to work with and very efficient and a problem solver! Best Management team in Houston Tx! I highly recommend their professional services ! Roger J Hernandez,CPM.

Genesis Community Management, Inc.
Genesis Community Management, Inc.

Roger, thank you for the wonderful review and recommendation. We’re fortunate to have Gabby on our team—her professionalism and problem-solving skills consistently shine through. Your feedback means a great deal, especially coming from someone with your industry credentials. We're proud to support Hillside Townhomes and appreciate your kind words.

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Principal Management Group of Houston

Principal Management Group of Houston

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4700 W Sam Houston Pkwy N Suite 100 - 77041, Houston
+1713-329-7100
4.8 (198)
Spectrum Association Management
Spectrum Association Management

Spectrum Association Management

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16001 Park Ten Pl STE 135 - 77084, Houston
+1281-343-9178
5 (199)
Found Realty Group
Found Realty Group

Found Realty Group

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946 Heights Blvd - 77008, Houston
+1713-609-1072

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