Uplift Property Management

Experiencia negativa: I’ve had a very frustrating experience with Uplift Property Management. They almost never answer their phone, and getting a response is extremely difficult. The only person I was successfully able to speak with was Jorge, and he truly did the best he could. He was helpful, professional, and the only reason this review is getting 1 star instead of 0. Unfortunately, the property manager, Stephen, has been completely unavailable. Every time I’ve asked to speak with him, I’m told he’s “in a meeting,” and he never returns calls. Lack of communication and accountability makes dealing with this company extremely frustrating. I hope they improve their responsiveness and customer service in the future.

Experiencia fantástica: Well I passed much time deciding where to live in beautiful san Diego. I visited El Cajon and was pleasantly surprised how this city has grown into a interesting place to live! The weather is enjoyable year round! Schools & Parks !! Shopping is everywhere! Ocean or mountains are short drives to play! After searching and visiting several places, I knew I found the perfect place to live when I met Lorraine, the resident manager at Pepper Creek Apartments ! The apartments are luxurious with modern appliances, including washer & dryer. You can pick a carport close to your unit that provides a pleasant stroll among the trees and plants, providing a feeling of being in nature! Oh, did I mention pool, spa & gym !!! Give Lorraine a call at Pepper Creek Apartments. I highly recommend this style of living at a affordable price !! Cheers

Experiencia fantástica: Huge thanks to Loraine Paniagua for doing such an amazing job managing the property in El Cajon. She is always professional, responsive, and genuinely cares about the residents!

Experiencia fantástica: I just want to give a special shout out to Lorraine! She has always been so attentive to our needs! any maintenance work, gets put out so fast. Any problem we might experience , she is always on top of it, and communicating it with us. Truly Appreciate her!

Experiencia fantástica: Lorraine has been an amazing property manager throughout my tenancy. She is professional, approachable, and always quick to respond whenever I have a question or need assistance. Any maintenance requests are handled promptly and efficiently, and she keeps me informed every step of the way. What really stands out is how much she genuinely cares. Lorraine treats tenants with respect and fairness, and she goes above and beyond to make sure everything runs smoothly. It’s clear she takes pride in her work and truly values the people she works with. I’m very grateful to have her as my property manager and would highly recommend her to anyone looking for someone reliable, responsive, and supportive.

Experiencia fantástica: Lorraine is a great manager always on top of work orders and helping residents with their unit needs. Good Job uplift

Experiencia fantástica: Been a resident for 5 years. Dawn Diaz the new manager has been amazing, best manager since I’ve been here. She is very responsive, and the complex has been upgraded.

Experiencia fantástica: Huge thanks to Dawn Diaz for making the whole process smooth and stress-free. She was very helpful, responsive, and professional from start to finish. We really appreciate all her help and are excited to be living here. Highly recommend!

Experiencia fantástica: I want to put a special thanks to the manager Dawn, she has been a great example of how to treat a guest a thousand thanks for everything you could solve for me, may God bless her always good and excellent administration and customer service

Experiencia fantástica: Exceptional Leasing Experience with Brianna McCormick I had the pleasure of working with Brianna McCormick during my recent leasing process, and I can’t say enough good things about her professionalism and dedication. From start to finish, Brianna was responsive, knowledgeable, and incredibly helpful. She made what could have been a stressful experience feel seamless and well-organized. Her communication was clear and timely, and she always took the time to explain each step thoroughly. Brianna’s attention to detail and genuine care for her clients truly set her apart. She anticipated questions before I asked them and made sure every concern was addressed with clarity and confidence. If you’re looking for someone who will guide you through the leasing process with expertise and kindness, Brianna is the person you want on your side. She’s a true asset to the management team, and I’m grateful for her outstanding support. Thank you, Brianna! — Ben

Experiencia fantástica: I highly recommend to my family and friends. Dawn Diaz is truly an amazing person. She listen and answered all my questions.

Experiencia fantástica: It’s was great to work with Megan while going through the application process . She had great communication and knows what she is doing. I highly recommend Uplift property management.

Experiencia fantástica: Nice customer service from Maria. I highly recommend her.

Experiencia fantástica: I’ve had a great experience working with Lorraine Paniagua as my property manager. She’s professional, responsive, and always on top of things. Whether it’s maintenance requests or general communication, Lorraine handles everything efficiently and with care. It’s clear she takes pride in her work and truly values the tenants. Highly recommend her to anyone looking for a reliable property manager!

Experiencia fantástica: The statement confusing and not accurate I discussed it with Megan many time the last statement my share is short $395.00 so far no good explanation , there was one time before I show it to Megan for over $400.00 few month ago , no answer yet of any explanation

Experiencia fantástica: Megan is great to work with. She provides quick help and resolution to all rental issues.

Experiencia fantástica: Brianna McCormiick is great and communicative! Have enjoyed working with Uplift for 2+ years now

Experiencia positiva: On boarding was a smooth process to get into their system and unit got rented within the first month. I was first assigned to 1 account manager and then there was a shift and this was a confusing period which is the only reason this is not a 5 star. Once I was given a new account manager the communication was much clearer and has been great since.

Experiencia fantástica: Uplift has been managing our property for over a year and their communication is excellent. Information about your property is always at your fingertips through the owner’s on-line private portal. We’re very happy with the lease agreement set forth for potential renters, and they are very proactive for the renters ensuring they immediately had all the benefits of living in the community. They are Proactive, Fair and Friendly.

Experiencia fantástica: Uplift Property Management and Brianna are absolutely awesome! They’re based right here in Ramona, CA and do a fantastic job managing both single-family and multi-family properties. It’s rare to find a property management company with consistently excellent reviews, but it’s no surprise with these guys. Professional, responsive, and truly great to work with—highly recommended!

Experiencia fantástica: Megan has provided superior service from screening tenants to coordinating with contractors and getting estimates, getting the lease signed with new tenants and renewing an existing lease while taking over the property management from another company. Uplift utilizes state of the art tools and services for landlords to view statements, lease agreements, move in photos and checklists and for tenants to make payments.

Experiencia fantástica: I've been using Uplift for 2 years now, and my property manager Megan has been very responsible and helpful. She always answers and follows up on my questions. I recommend using their service.

Experiencia fantástica: I want to give a 5 star review to Jorge, he is very professional and efficient. I have had many management companies in the past, and he is by far the most responsive! Great team member.

Experiencia fantástica: It has been such a great experience working with Dawn Diaz. She is the best!

Experiencia fantástica: Uplift has been managing my properties for several years now. Megan Green is a delightful and professional person who manages the units well and follows through on various repairs. I highly recommend Uplift to manage your rental units.

Experiencia fantástica: I've had a great experience working with Uplift. Special shoutout to Taylor who is always knowledgeable, attentive to detail and quick to follow up on my concerns. Always a pleasure to work with her!

Experiencia fantástica: Great location. Clean, well maintained, friendly atmosphere, and within walking distance of grocery stores and coffee shops.

Experiencia fantástica: The property manager, Taylor, has been awesome to work with since day one. We had an issue in our apartment and she made sure it got fixed super quickly. She is super friendly, easy to talk to, and always follows through. It feels like she cares about the people living here, not just the property. Renting here has been a breeze thanks to her!

Experiencia fantástica: I want to start off by saying I've had such a great experience working with Karla. From the very beginning, they’ve been responsive, professional, and genuinely kind. Whether it was a quick repair request or just a question about the lease, they always got back to me quickly and made sure everything was handled smoothly. You can tell they really care about their tenants and the properties they manage. It’s rare to find someone so reliable and easy to communicate with in this industry. The best part is that they welcome fur babies and everyone is so friendly .

Experiencia fantástica: Uplift property managerment is amazing, every time we had problems at our rental, they responded to the request and on it right away, they were able to resolved it immediately, if they can’t solve it the first visit, they arrange the next attempt asap till they resolve it. Very professional and knowledgeable company. Maria is our coordinator and she is the best.

Experiencia fantástica: I’ve had a great experience working with Taylor. She is professional, responsive, and always quick to address any issues that come up. Communication has been clear and timely, and she truly cares about maintaining the property and keeping tenants happy.

Experiencia fantástica: Anthony from Uplift property management was really helpful. He helped us get into the house we really wanted. He stayed in constant communication with us throughout the process and always kept us updated. He made it happen and we’re thankful. I highly recommend Anthony -Huy Le

Experiencia fantástica: Anthony recently took over our account as our property manager and his service has been exceptional. Highly recommend!

Experiencia fantástica: Wonderful experience with Tamara at Uplift. I can't say enough good things about her from the moment I called in, she made me feel heard, supported and made sure I understood all the things she explained to me regarding about all the questions I had.

Experiencia fantástica: The new on-site manager for the Uplift property where I'm residing has flipped this place on its lid! IN A GOOD...NO, GREAT WAY! In my opinion it's all about the little things. Taylor seems to share this mindset as she has revamped things here and there from improvements to the contractors and cosmetic maintenance to the installation of fire alarms and BRAND NEW WASHERS in the laundry area along with updated flooring. I knew when she got here things were going to be very different based on her awesome communication, to which we were not previously accustom! The fact that email and text are being used to communicate important information instead of a piece of paper stuck to the door had me grinning from ear to ear with appreciation. She is a highly valued addition to where I call home and I'm so happy that she is here. All these little things just make me love being here more! Thank you Taylor.. thank you for every little thing that you have done and are doing.

Experiencia fantástica: Wow! You can always expect fantastic service from Uplift Property Management. Tommy makes the rental process easy and straightforward. I just wish I could give them TEN stars.

Experiencia fantástica: Uplift Property has been wonderful to work with, especially for the value and level of service they provide. Tommy in particular is incredibly responsive and has an extensive knowledge and vendor network. I'd recommend Uplift to anyone!

Experiencia fantástica: My manager Dawn is out standing. She is so helpful taking care of issues so promptly. It’s never a problem no matter what the issue. She makes me feel like the neighborhood is like family.

Experiencia fantástica: We had an issue with the fence at the place we rent. I called and spoke with Brianna. She was able to get the fence replaced in very short amount of time.

Experiencia negativa: Prior to signing my lease renewal back in December I reached out to my landlord asking to remove a resident from my lease as they no longer will are living in the home. I was told there is a $500 fee to remove someone from a lease, when I asked for help waiving the fee as the individual no longer being in the home was due to a life changing event and out of our control. I was shut down. I attempted multiple times to reach upper management with my concerns however everytime I call Uplift I kept being transferred back directly to my own landlords voicemail. I have been given the run around for months and due to the lack of time to fully pursue this I have been stuck paying extra utilities and rent for someone that is no longer in the home. I love the area I live I don’t appreciate the poor treatment and lack of empathy, I do not feel “Uplifted”

Experiencia fantástica: Uplift Property Management has been amazing with our properties. We had a major insurance loss and the Uplift team helped us communicate with the tenants, deal with insurance, and did everything in a professional way. I'm so glad we hired them! I also love how their fee structure mirrors what is important to us. I hate it when managers are rewarded with more fees for doing a poor job.

Experiencia fantástica: Brianna has been very knowledgeable, and so incredibly responsive to any questions and/or concerns I’ve had. I appreciate her time and effort.

Experiencia fantástica: I had a great experience with Uplift Property Management! The team is professional, responsive, and truly cares about their clients. Claudina was friendly and her attention to detail made all the difference.

Experiencia fantástica: Looking for a rental property is not an easy thing to do and can be very stressful. I’m so happy that Brianna was able to show us properties in a calm and professional way. It made it so much easier and we were able to find the perfect rental.

Experiencia fantástica: Uplift Property Management provided an excellent service! Claudina was very helpful and went above and beyond to make everything easier for me. Highly recommend!

Experiencia fantástica: Ryan has been very helpful in getting my house on the market. We moved to Bakersfield and I feel very happy with our decision to use Uplift.

Experiencia fantástica: I highly recommend Uplift! They have been such a great help throughout all my process. Claudina was very attentive and friendly. Thank you Uplift!

Experiencia fantástica: Megan is professional, responsive, and always goes the extra mile to ensure everything runs smoothly. Her attention to detail and commitment to excellent customer service make a real difference. I Highly recommend her for anyone looking for a reliable property management experience.

Experiencia fantástica: My father has been a resident of Vista Bonita Apartments (Uplift Property Management) for about 5 years. I was very nervous about him living alone at his older age but I can't say enough good things about this place. The manager, Dawn Diaz, was always so attentive to my father's requests and any questions he had. The residents would come together to celebrate for some of the holidays, which was nice for him to get to know his neighbors. The location of the apartment, being directly on the golf course, also helped my father stay very active. It's time for him to be closer to family and he's having a hard time leaving this place he's called home. I highly recommend Vista Bonita, it's a great location, clean, and has an attentive manager.

Experiencia fantástica: I had a great experience working with Uplift especially Megan. She was very helpful and instrumental in getting my property listed and leased very soon. Thank you Megan !!

Experiencia fantástica: I’ve been a tenant working with Uplift for several months now. Maria has always been quick to respond to requests and gets things done quickly. Thanks!

Experiencia fantástica: Brianna, Tommy, and Chris have done an incredible job managing our property in Ramona, CA over the last three years. They helped us with a seamless transition with our first rental property. They prepared the property for rent with licensed, insured, and bonded contractors at a great price. They took pictures and generated the listing and identified, qualified and placed an incredible tenant. They manage all tenant inquiries, helped us to address a landscaping inquiry from the HOA at a great price, provide monthly statements, inform us if there is a holiday with a revised distribution date, and are on top of our 1099 making tax time a breeze. Brianna has been amazing to work with. She’s sharp, aware, proactive, takes care of business, and she cares. Overall, we have been very happy with Uplift Property Management and they have earned our business for years to come.

Experiencia fantástica: Experience with Uplift has been great. Megan Green was diligent and thorough with all my questions and took the hassle/guesswork out of the process. Highly recommend.

Experiencia fantástica: Megan is an exceptional property manager who consistently goes above and beyond. She is responsive, knowledgeable, and truly cares about  her tenants. I highly recommend Uplift Property Management!

Experiencia negativa: Avoid Uplift – Incompetent, Unresponsive, & Mismanaged Property Management I would never recommend Uplift Property Management to any landlord looking for competent, reliable, or professional service. My experience with them has been nothing short of a nightmare, filled with delays, mismanagement, and complete lack of accountability. Key Issues I Experienced: 1. Took 3 Months to Fill a Vacancy • When my previous tenant moved out, I was told upfront that finding a new tenant would be quick. Instead, it took 3 months—2 of which were spent getting the property into turnaround condition. • They assured me someone was moving in by mid-November, but that was delayed until December 5th, which cost me extra mortgage payments I wasn’t expecting. 2. Mishandling of Funds & Late Rent Payments • They shorted my rental payments, claiming they had to wait for the security deposit to clear before covering the mortgage. • This resulted in me accruing a $110 late fee on my mortgage—a direct result of their mismanagement. • Instead of using the reserve funds I had specifically set up for maintenance expenses, they deducted those costs from my rental payments, making it harder to cover the mortgage. 3. Unauthorized & Questionable Charges • They paid for the previous tenant’s water bill ($1,700) using my funds, even though utilities should have been transferred to the tenant’s name. • The company’s excuse? A clerical error—but then they refused to take responsibility for recovering the funds. • They charged me for carpet cleaning and then charged me again for replacing the same carpet—so why clean something that was going to be ripped out? • They deducted a $319.60 property management fee for February, even though I had already ended my contract and they weren’t supposed to collect any further commissions. 4. Delayed & Inconsistent Communication • Any time I needed answers, I had to chase them down. Their responses were delayed by days, sometimes weeks. • Even simple requests—like confirming expenses, sending final disbursements, or answering maintenance questions—took far too long. 5. Failure to Handle Tenant Maintenance Issues Properly • My new tenant reported a potential termite infestation. Instead of handling the issue as part of their ongoing responsibility, Uplift washed their hands of it and said they couldn’t process new maintenance requests because I was offboarding. • They claimed there were no outstanding maintenance issues, but within days of my tenant moving in, I was notified of a broken AC and termite problems that had clearly existed before they left. 6. Failed to Send My Keys & Ignored Final Requests • After officially parting ways, I requested my property keys back—a basic responsibility of any property manager. They ignored my request multiple times, forcing me to follow up repeatedly. • The delays in returning the keys made it harder for me to manage the property effectively. Final Thoughts Uplift operates with zero accountability, poor communication, and a clear lack of concern for the landlords they are supposed to serve. They cost me unnecessary fees, wasted my time, and handled my property poorly. If you are considering hiring them, I highly encourage you to look elsewhere. Their lack of transparency and professionalism is exactly why I took over managing my own property. Avoid at all costs.

Experiencia fantástica: I bought my unit in 2020 and had to move after two years. My agent recommended uplift to me to help managing my unit rental and maintenance for a reasonable monthly fee. In the past three years I have been very satisfied with their services. They are experienced at finding good tenants, taking care of all the fixing and helping moving in of new appliances without extra charges. My property manager Megan Green is very nice, efficient, and knowledgeable. I do not have to worry about anything. Highly recommended.

Experiencia negativa: Be careful with Uplift processes where it is only benefiting themselves instead of the tenants or the owners. 1/ Communications can take days to get any response. Management is approved of this process hence their property manager does not have the need to get back to the tenants or the owners quickly even on urgent matters like fixing important items in the house. 2/ Uplift get the late fees instead of the owner and yet the owner still gets paid late if the tenants is late. Other providers will give the late fees to the owner as they have all of the financial risks. 3/ The owner gets paid on the 10th of each month which is very late where similar management provider will pay you on the first 3 days of the month. 4/ Uplift will make decisions in regards to the property/contract without any discussion with the owner. For example, they will allow the tenants to pay late consistently without any discussion with the owner since they get to keep the late fees. 5/ They can change your assigned property manager multiple times without any plan of transitions where you have open cases of issue to fix in the house and no body follow up to ensure it gets done. You won’t have a proper notification or intro from the new PM either. 6/ Uplift does not care about customer satisfaction either. We've addressed our concerns about the delayed communication and bad experience overall to management multiple times, no body check-in to see if they can help or apologize for the bad experience. They might get good reviews from folks that did not have any issue with the house or the tenant during their contract and could have filtered their bad reviews so I’m hoping my review get posted to alert property owners of what they could get into if they decide to work with Uplift.

Experiencia fantástica: Excellent company for sure. We found our apartment through Jensen Properties and we are IN LOVE. Everyone we worked with is extremely helpful and sweet. I highly recommend this company for your housing needs!!

Experiencia fantástica: So far this property management company has been excellent! Super friendly to work with and they’ve gone above and beyond to get my family into their approved rental asap. We couldn’t be happier. Thanks Megan and Team for your hard work!

Experiencia fantástica: Brianna and my team at Uplift do such a great managing my rental properties. I love that they take care of everything for me and I know they are caring for my properties even better than I would if I were managing them myself. - Troy Romero

Experiencia fantástica: I have been working with Megan Green for years. I am very satisfied with her professionalism and fast, timely help in every need I have with my condo.

Experiencia fantástica: So thankful for all of Megan’s hard work while we transitioned to new tenants in our condo. She kept us informed the entire way—what needed to be repaired, what to expect, costs involved, when old tenants moved out, when new tenants came in, etc. so appreciative of the great communication along the way! Thanks for making it so convenient and easy for us, Megan!!!

Experiencia fantástica: I found my dream apartment thanks to the professional staff at Uplift! Brianna was especially helpful, and kept me informed every step of the way. The move in videos and web portal are a great service. Thank you!

Experiencia negativa: Terrible experience with Uplift PM! Unresponsive to emails and calls. We’ve been trying to get a hold of the PM for the past three weeks since we moved back into our property to clarify some of the questions we have. They went completely MIA. Unacceptable! I will not use them again after this experience.

Experiencia fantástica: We’ve used Uplift to manage our property for the past 4+ years. Through that time they’ve been extremely transparent, easy to work with and very quick to screen and secure tenants who have treated our property as their own. Megan had been amazing to work with and always keeps us up to date on our property. We’re glad to have found Uplift and Megan!!

Experiencia fantástica: Highly recommended! The whole process was very easy and satisfactory thanks to Claudina, who was very patient and diligent in explaining everything and guiding me. I'd definitely recommend Uplift Property Management.

Experiencia fantástica: Brittany was very clear and extremely articulate about the importance and propriety we have qualified for and she’s very professional about explaining the principles of the property to me and my family i can only wish there was more stars to give her and she is making this Uplift company look great and explaining to us how safe and comfortable for my family to live in and how everything is convenient to shopping around the neighborhood we love you Brittany and please let your company and staff know we honor them all to make this happen for my family

Experiencia negativa: Extremely poor communication by the portfolio supervisor and her manager. We were getting more updates from the tenants themselves than from the Uplift team. No proactiveness, less than minimum required information provided via email such as who, what, when type of basics information. Rarely calling back on us, stating calls were given on their side, mentioning about leaving voicemails when none can be found on either my wife or my personal cell phones...

Experiencia fantástica: So far my experience with Brittany has been smooth as for she is working real hard with me to get me in the unit I applied for and I should be able to move in the unit by next week or so. Im so very grateful and blessed to finally be getting my own place to live by myself and glad that Brittany can be apart of this experience with me and as well as doing what she does best. That’s making people happy. I’m so happy thank you Brittany!

Experiencia fantástica: I’ve talked to multiple property management companies in the San Diego area and none have been as helpful as UpLift. My initial call was with Dey who answered the phone and guided me and provided me information about the property I was interested in. They say customer service is dead but she answered every question I had and went above and beyond.

Experiencia fantástica: Called in to get information on one of the properties in the Ramona area and instead of getting sent to a website or given no information, Deysi was able to provide me with all the info I needed. Sadly they beat me to the house, but was happy with the service I got compared to other property management companies I've spoken to. She went above an beyond.

Experiencia fantástica: Mayra was great in answering all my questions regarding the property! Her customer service was outstanding and would definitely request her for future assistance.

Experiencia negativa: If I could give zero stars I definitely would. Uplift Property management has by far the worst customer service and communication towards its tenants. We have the worst property manager and assistant manager. What’s the point of stating that all tenants are responsible of reporting any issues at the property if they are just going to ignore you and not do anything about it. For example, the lights on the outside of the building do not work at night and it’s been a year since they were notified, they allow squatters to stay in vacant units, if you report a maintenance issue inside your unit they will state that you are responsible for any repairs or plumbing issues, there’s only 1 washing machine and 1 dryer for the property and they do not work properly, etc. If you are planning on renting from 1041 Calla Ave, please save yourself the hassle and find a different property with a professional landlord. They definitely do not pay attention to this property or care for the tenants living here.

Experiencia fantástica: Recently I contacted Uplift Property Management and was assisted by a lady named Deysi! She was nothing short of amazing to deal with and helped me with the inquires I had. Other companies could learn a thing or two from her professionalism and demeanour! Overall great experience and I’ll be utilizing them in the future!!

Experiencia fantástica: I had a fantastic experience working with Deysi! She was incredibly knowledgeable and helped me with all my questions about the property. The website is also great—very user-friendly and welcoming.

Experiencia fantástica: Dey was such an amazing help to me and my partner! We've been looking for places and she found us an amazing one for a good price! Im definitely going to recommend her to everyone i know!

Experiencia fantástica: I am currently a renter from uplift property management and they are quick responders. Maria Martinez and Megan Green have been exceptional with the service/transparency for any issue we’ve been receiving. They have been helping and problem solving since day 1. I am very happy and satisfied with their service alone and they are a great representation for uplift

Experiencia fantástica: Taylor was very respectful, helpful, and communicative during the inspection our company provided for her multi-family units apartments!

Experiencia fantástica: Megan was awesome managing our property. She took care of everything. Very quick at getting us the property back vacant when we needed it. Will be using again in the future if we have another rental property.

Experiencia fantástica: #MEGAN where do I start from start to finish Megan has been awesome she is an amazing person and I'm glad that she was the property manager of the property I stood at her patients with me alone just made every moment worth living at the property. I hate I'm moving because I loved dealing with her she makes life easier whoever moves in this property is lucky to have her because I have never met a better property manager. THANK YOU Megan I can only pray my next landlord is as patient and humble as you were. THANK YOU MEGAN ‼️‼️‼️‼️‼️❤️

Experiencia fantástica: I was looking for a new house in the San Diego area and spoke with Deysi. She provided me with all the information I needed. She was very professional and very insightful!

Experiencia fantástica: I have been a resident of Pepper Creek Apartments for 12 years. It is without doubt when I say that the current manager Laura De Leon is by far the best manager we've had while I've lived here. Laura is friendly, caring and kind. On the couple of occasions I had issues that needed to be resolved, Laura has never failed to come through in solving those issues. Whoever hired Laura deserves a pat on the back and Laura herself should be recognized for the great work she has done. Thank you Pepper Creek and thank you Laura!

Experiencia fantástica: My friend and I have just moved into the Del Cerro Apartment complex and we have had a very smooth and enjoyable time settling in. The landlord, Pete, is a very friendly and professional landlord who made us feel comfortable renting from. He is east to get ahold of and has made sure we have all that we need for our living situation. Apartment complex itself is in wonderful condition and has nice features such as a pool and hot tub, as well as a grocery store and dining places walking distance away.

Experiencia fantástica: Mayra was a joy to work with. Mayra is professional, has great communication skills, and genuinely wants to assist and provide great customer service. Will definitely request Mayra for any future assistance we will need in the future.

Experiencia fantástica: Uplift has been great to work with so far! Brittany Colletti has been our property manager and is very knowledgeable about the market and has helped us tremendously in getting organized with our rental in San Ysidro. The process has been smooth and I would highly recommend Uplift and Brittany!

Experiencia fantástica: Laura De Leon at Pepper Creek apartment is the best. She is great at communication. Anytime anything needs attention she’s jumps into actions and makes sure it’s fixed in a timely manner. She does a wonderful job up keeping the complex.

Experiencia fantástica: Working with Laura is so amazing. Not only is she very friendly but she has great excellent customer service and very knowledgeable.

Experiencia fantástica: Laura DeLeon is easily the best property manager we have ever had. The maintenance people are amazing as well. I’ve been here two years and plan on staying. It’s so quiet, the neighbors are friendly and it’s such a great location also. Love Peppercreek apartments and Uplift Management!

Experiencia fantástica: Mayra@uplift was the best and easy to work with. Highly recommend Uplift, and Mayra was professional and answered all my questions. Thank you Mayra.

Experiencia fantástica: Brittany and Ryan at Uplift have been great. They were quick at getting us started and Brittany was there to answer any of our questions which were a lot. They also had the best rate. They didn’t charge additional fees for everything, just a flat rate.

Experiencia fantástica: Peter at Del Cerro apartments is fantastic and responsive and very helpful. We have had only positive experiences - the location is great, the pool is great, and we have met some amazing neighbors too!

Experiencia fantástica: I’ve lived at Villa del Cerro Apartments for about 2 and a half years and I cant recommend it enough. Very clean, very safe, the neighbors are friendly but surprisingly quiet for how many units there are. The most important aspect for has been that the apartments are very well managed. The manager, Pete, has been amazing since day 1. I knew as soon as I spoke to him on the phone, when we were so exhausted from apartment hunting in San Diego, and Pete told me that someone had serendipitously just put in their 30 Day notice about 1/2 an hour before I called (!) that this was going to be our new home. I was so relieved that the leasing process was expeditious and that I’m able to have my sewrvice dog here by my side.w The places are well maintained and theres a pool and a jacuzzi and kids playing during their breaks from school. Theres also a communal BBQ and gym and 3 laundry facilities. Ive literally never tried to do laundry and found all the machines full. Theres always enough space for everyone to wash and dry and there are very very rarely any machines out of service. Each apartment has at least one assigned parking spot so that is very convenient and as far as public transportation goes, the 115 bus line comes up College Ave from SDSU and stops right in front of the Einsteins Bagels, immediately adjacent to the apartment buildings on the corner. The last, best feature of this area is the walkability! The neighborhood is fantastic for walks with several parks and fields within walking distance. There is a big natural food’s grocery store called Windmill farms that shares the same parking lot with the Del Cerro Apartments! I recall when we moved in, Pete told me that that he never leaves the immediate area! At the time, I thought i wouldn't be able to meet my needs in less than one square block worth of businesses but sure enough, I rarely leave now either!! Thanks Pete!! I would give 6 stars if I could!!

Experiencia fantástica: The team at Uplift Property Managment are great! They made the process easy and effortless. I dealt personally with Peter. Peter made the process easy and he communicated with me through out the entire process. I highly recommend Peter and the team. I am grateful I found them and appreciate all their help!

Experiencia fantástica: I would like to say thank U to the On-Site Management at the Del Cerro Apartments. Peter I appreciate the attentiveness and genuine concern for my pleasant stay here at the Del Cerro Apartments

Experiencia fantástica: Brittany C. was so helpful and professional in making moving in to our new home a breeze! I kept asking “Is it this easy?!” Brittany was communicative and thorough all throughout the process from applying, to touring, signing the lease, and prepping us for move in! I’m so grateful for her helping hand in making this such a stress free process. I feel so confident moving forward with Uplift Property Management knowing she’ll be there as a resource! Thank you Brittany!

Experiencia fantástica: Brittany was extremely helpful during the application process. I had a hard time with the viewing a viewing and she walked me through it so patiently! 10/10

Experiencia fantástica: Just moved to California and it has been so nice to have Uplift, specifically our property manager Brittany, help us with all of nuances of setting up utilities and security systems in a new city.

Experiencia negativa: Two stars for Oscar and Oscar alone, who was wonderful when we first we're moving across country when my husband was restationed. He was responsive, understanding and helpful. He was great and we're sorry he's not our point of contact any longer. My family has been renting from Uplift for over a year now and our experience since January has been difficult. Response time as a whole is VERY poor. Our rental unit was flooded in January and when expressing my concerns on repairs it would regularly take 10-12 days to get a response which was usually short with a promise of "more information to come" which I would then have to chase down another 10-12 days later. This goes for both emails and calls, so please don't think calling will help speed anything up for you. Myself and my infant son were also displaced from our home due to health, safety and habitability concerns caused by the flood and Uplift did nothing to help us out or accommodate us. We paid full rent to not live in a home for almost 2 months while they dried out and repaired one room. When we extended our lease (we're military and options that allow pets are hard to come by), they added on a new misleading "Resident Benefit Package" that is now tacking on an additional $45.95 per month. In their own words, " We understand not everyone will get the same amount of benefit from this package since it is all dependent on individual circumstances." For myself and my husband, this just means they are taking money out of our pockets and giving us nothing. We don't utilize ANY of the services, which may be hard to believe but it's 100% true. We don't need a credit boost , we live in a home not an apartment so they don't provide us HVAC filters, we're already moved in, so don't need their concierge service, we don't pay our rent late so we don't need late fee forgiveness, we don't need identity protection (we have it elsewhere) and we're not sure what other "Rewards" are supposedly included, but the greatest reward they could offer is my money back since it feels like stealing at this point since I am paying for a service I'm not getting. They offered to lower the fee since we have our own rental insurance, but I provided copies, uploaded the proof to the requested portal and STILL it's been 25 days and nothing in our portal reflects our now overpayment from May, credit owed in June and updated cost going forward. The last thing they offer is home buying assistance as part of this program. This is the biggest insult of all because while we are looking to buy, given the awful communication history, lack of empathy and general headaches from this company, why would we EVER want these folks helping us buy a home? The home is great, location and neighbors are wonderful but jeez, if you can avoid this rental company, you should.

Experiencia fantástica: Going on 4 years with uplift and it’s been nice not having to worry about the property anymore. I managed the property myself for 10 years prior and I fell that now I completely trust this company to take care of our property. Thanks, Patrick

Experiencia negativa: TENANT ALERT!!!!!!!!!!! Short/Long Version My family and I rented a house starting December 1st. We have been dealing with leaking water heater, toilets and sinks not draining, Fireplace not working, microwave not working. We have also been reporting a sewer/mildew problem. We are on our 3rd property manager BRITNEY in 3 months. Uplifts communication is almost non existent. It takes weeks/months of communication to get a response or somebody to repair. Multiple maintenance requests that go unanswered until you call management 30 times After thousands of text messages and emails, they may do their job. Uplift has denied water leaks, though the vendors say the opposite. Between Uplift/Vendor are coordinating together to keep from litigation. They've claimed that we had no leak from plumbing or sewer pipes yet they replaced every sewer and drain pipe. I have pictures and video of the same cracked pipes with Vendors admitting sewer leak and proper remedy. Uplift has denied and denied. The sewer issue has been reported and ongoing since the end on January. They know my mother with Stage iv Cancer can't be breathing this in an have taken ZERO effort to accommodate. Water shutoff with no notice for my Father in Law with a walker Took 4 months to have leaking water heater replaced. The vendors also abandoned the old water heater and box in our driveway for the past 3 1/2 weeks. Not one of the "PROFESSIONALS" sent owns a vacumn or are able to clean up after themselves. Uplift has marked multiple maintenance request completed yet work had even started. Uplift have gone past 30 days failing to fix major plumbing issues affecting out heath after near begging We requested 24hr legal notice to enter after numerous no shows or calls by Uplift and Vendors. VERY NEXT DAY UPLIFT HAF VENDOR ENTER AND MAKE REPAIRS WITHOUT 24 NOTICE OR CONSENT. Uplifts response was "they can't control vendors from showing up"........ That is exactly your job. After months of dealing with Uplift, sewer/mildew smell has made moving to this home an absolute nightmare... I advised rent wouldn't be paid until proper repairs have been made. They followed that up with a 3 Day Notice to pay or quit. We payed 1st month and almost $7500 deposit to move into a home that clearly wasn't HABITABLE. Between plumbing blockages, no kitchen sink for 2 weeks. A combine time of about 7 days of no water/sewer usage. They have refused to offer a rent credit knowing these things have made the home UNINHABITABLE....... IF NOTHING ELSE I HOPE AT LEAST THIS REVIEW SAVES A FEW FAMILY'S FROM UPLIFTS FAILURES AND ILLEGAL ACTIVITIES......... PLEASE READ ALL OTHER REVIEWS, I WISH I HAD.........