SNSHN Management & Realty - Milwaukee
Información sobre SNSHN Management & Realty - Milwaukee
53212, Milwaukee
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-16:30
- Martes: 8h-16:30
- Miércoles: 8h-16:30
- Jueves: 8h-16:30
- Viernes: 8h-16:30
- Sábado: (closed)
SNSHN Management & Realty aims to serve the people of Milwaukee as an effective, reasonable, and fair full service real estate company for residents and investors alike.
Nuestro comentario desde Agencias Inmobiliarias sobre SNSHN Management & Realty - Milwaukee:
SNSHN Management & Realty en Milwaukee se destaca por su excepcional mantenimiento y servicio al cliente, impresionando consistentemente a los residentes con respuestas rápidas y eficientes. El equipo dedicado, que incluye a técnicos destacados como Kiwan, Demetrius y Emmett, ha sido elogiado por su profesionalismo, amabilidad y capacidad para resolver problemas rápidamente. Los residentes han señalado experiencias positivas, destacando que las solicitudes se manejan con cuidado y un sentido de urgencia.
Puntos Clave:
- Tiempo de respuesta rápido para solicitudes de mantenimiento
- Técnicos de mantenimiento altamente calificados y amigables
- Interacciones positivas y apoyo a los residentes
- Compromiso con la satisfacción del residente
Si bien la mayoría de las reseñas son abrumadoramente positivas, ha habido preocupaciones ocasionales sobre retrasos en la comunicación durante problemas de mantenimiento severos. Sin embargo, se ha observado que la administración aborda efectivamente las necesidades de los inquilinos, asegurando la satisfacción general con la experiencia de vivir en SNSHN Management & Realty.
SNSHN Management & Realty - Milwaukee: Opiniones
Experiencia fantástica: Huge shoutout to Zay and Demetrius for the fantastic service! They came by to replace our toilet and were incredibly polite and knowledgeable. They handled the job efficiently and left us very impressed. Highly recommend!
Thank you for the words of support for these great SNSHN Trades Teammates!
Experiencia fantástica: thanks Demitrius for the great job dine appreciate the hard work
Experiencia fantástica: Shout out Demitris to the work done for me in my home
Go Demitris! Than you for sharing your happy experience with us - it means the world to us ALL.
Experiencia fantástica: thanks to Demetris for the great job today really appreciate the work and effort
Go Demitris! Than you for sharing your happy experience with us - it means the world to us ALL.
Experiencia fantástica: The techs did a great job Demetrius, Ace and management Piero Great job and appreciate the service
Go Demitris, Ace and P! Than you for sharing your happy experience with us - it means the world to us ALL.
Experiencia fantástica: I am a current resident with SNSHN and Tony the resident ops manager is GREAT to work with! Tony is responsible, professional, understanding, and truly puts his best foot forward when I am met with an issue along with looking ways to improve. I couldn’t appreciate him more!
Experiencia fantástica: I'm giving 5 stars because of the maintenance. My recent experience with the Technician Gregory, was pleasant and timely. I had a couple minor issues that he handled perfectly in less than 30 minutes.
Go Greg - excellent to hear. Thank you for taking the time to share this experience, Kameelah - we do appreciate it greatly.
Experiencia fantástica: Really professional. Demtrics and Kiwans service and maintenance was fast, efficient and they are very friendly. Works around my family, my dogs and my son are home and they work effortlessly to get the work done. Thank you again!
Thank you for sharing your story - we greatly appreciate you taking the time to do so and it means the world to us.
Experiencia fantástica: All very kind, have had great experience with maintenance and general questions. The Res Ops and Technician teams have been so helpful navigating apartment life!
Thank you Sam for taking the time to leave this. We greatly appreciate your support and appreciation!
Experiencia fantástica: Very quick with any maintenance, super helpful with any questions/concerns, and all very kind!
Thank you Mya! Can you let us know who served your maintenance need so that we can recognize them internally? Either way, thank you!
Experiencia fantástica: Ace came in and solved most of the problems, and knew who to call to help with the rest. I'm a big fan.
Go Ace! Thank you Corinne.
Experiencia fantástica: The maintenance is always completed in a timely and satisfying manner, top notch!
Experiencia fantástica: Thanks to Luke for helping me with my heat came very speedy
Go Luke! Always a treat to work with, we appreciate you calling him out
Experiencia fantástica: Thanks to Dimitri’s for the great work in my home being very delightful to work with did a great job and looked at a few other things I needed tightened up great maintenance guy
Go Demitris! Thank you very much for leaving this note and giving support to another valued member of our team.
Experiencia fantástica: Had a very strong leak from the toilet sunshine property came fix it grab every part that he need and fix my problem as well as fixing my toilet shut of valve as well he was a great help for a maintenance guy helpful wonderful and friendly person thank you so much for fix my toilet!!!!!!
Thank you for taking the time to leave a review! Do you happen to know the name of the teammate who served you? We would like to acknowledge them individually if possible. Thank you all the same for leaving your words of appreciation.
Experiencia fantástica: Kiwan and Zay did a great job with answering my maintenance tickets. They explained what they had to do and got it done very efficiently. Great work again . Thank you .
Very glad to hear that service and communication was worthy of a review and recognition here. Thank you for sharing this valuable and appreciated experience.
Experiencia fantástica: zay and kiwon did good drywall work in my bathroom
Zay and Kiwan crushed it this week. Its only Zay's 2nd week so we are happy to see him assimilating and reseting standards of what is possible with our residents and beyond!
Experiencia fantástica: I’ve had an excellent experience. Specifically, I’m an owner occupant but I don’t have time for the details. Not only have my tenants gotten a prompt response for repairs but I can also log in to the portal and get my own unit repaired with more speed than if I were to call someone for my own maintenance. Communication is clear and the details that I don’t have time for are explained. I am unbothered. No one calls ME in the middle of the night Sunshine takes care of that.
Thank you for making the time to leave us this note. As one of our few owner-occupant partners, it means a lot for us to hear that we are helping to improve a standard and reset expectations of what is possible. More good things to come!
Experiencia fantástica: Demitris did a wonderful job fixing my disposal! Quick, efficient and respectful.
Go Demitris! Thanks for taking the time to leave this review, Keana.
Experiencia fantástica: Good looking on fixing a leak in my crib today Demetrius quick fast and professional thanks
Thank you for the shout for Demitris! We are proud of him as well. :)
Experiencia fantástica: Thank you Demetrius for fixing our dryer and door appreciate you very much
Go Demitris! Another stellar week of happy residents and quality service. Thank you for taking the time to leave him a review.
Experiencia fantástica: This review is not for sunshine the company, but specifically for the maintenance technician Zay. I have been living in my apartment for the last 9 years and he has by far had the best communication while addressing the maintenance request that I submitted. He was very professional and respectful and I thank him for it.
Thank you for recognizing Zay, one of our newest teammates and here to help reset a standard of service and quality that we area always looking to improve. We appreciate you taking the time to call him out so that we can reward and recognize him internally
Experiencia fantástica: Thank you to the maintenance man that came to my home today, Zay, Kiwan and Demetrius thank you for fixing my heat, my bathroom water & all the other great work you guys did today!
Sounds like you had a small army come through! Thank you for your patience, trust, and time spent recognizing these SNSHN teammates. We greatly appreciate it.
Experiencia fantástica: Wow amazing project l. Can’t wait to introduce this to my team!!!!
Experiencia fantástica: Prompt replies to requests for maintainence! Kiwan was a great help replacing a broken appliance in my apartment! Update: I'm unable to post a second review, but 5 stars still stands! Had an issue and Greg came out quickly to help us out and get things fixed!
Thank you Hunter! We greatly appreciate you taking time to recognize Kiwan, a rising star on the team and worthy of some praise indeed! Thank you again.
Experiencia fantástica: So, ive been a resident with the company for about 2 yrs and I just had my yearly inspection. Mr. Kiwan came in professional was very informative and helped me with a few things. His positive attitude knowledge base and speed of service was impressive. SNSHN made the best decision by bringing him aboard their team. Thanks Kiwan!
Experiencia fantástica: Greg did great fixing my heat when it went out. Came out right away and fixed it
Go SNSHN Trades team! We appreciate you calling this individual out by name so that we can recognize him internally. Thank you for the thoughtful note.
Experiencia fantástica: We had Luke come in for some electrical problems on a very cold Saturday afternoon and he was great. He fixed the main issue very quickly. He was very professional, friendly and thorough with his work. Very happy with his service!
Go SNSHN Trades team! We appreciate you calling this individual out by name so that we can recognize him internally. Thank you for the thoughtful note.
Experiencia fantástica: This is not a review of SNSHN as a whole, but a review of the maintenance technician, Kiwan. He was professional, friendly and thorough. Solved an electrical problem immediately and put in notes and orders to help with other issues that could not be solved on the spot. I’m very grateful he was the one who provided the maintenance service. Update; we also had Luke come to deal with some electrical issues and he was very thorough and did great work!
Go SNSHN Trades team! We appreciate you calling this individual out by name so that we can recognize him internally. Thank you for the thoughtful note. If you have any feedback that you want to get to management, please fill out this form https://snshnapps.com/general-request-form so we can gather your experience and learn
Experiencia fantástica: Ive been renting for snshn management for over a year now all i can say it is a great place to rent. Im happy that they listen to the tenants. I submitted a maintenance request for my window not shutting fully and right away they sent a maintenance technician named Emmett, a really nice guy to fix it. I would really recommend for anyone to rent with them.
This makes us very proud, thank you David for taking the time to call out Emmett. We appreciate that greatly.
Experiencia fantástica: Shout out Demeitrus for the good work done at my home very helpful and polite
Go SNSHN Trades team! We appreciate you calling this individual out by name so that we can recognize him internally. Thank you for the thoughtful note.
Experiencia fantástica: Demetrius came today to look at our thermostat not only did he do the thermostat he fixed our bedroom door and also changed the furnace filter and made sure to make sure we didn’t need anything else and left of us a bag of handy items thank you and appreciate the great work and service
We love to hear it! Great work Demitris! We will be sure to pass this along and reward him internally - thanks to your feedback and taking the time to leave a note of praise.
Experiencia fantástica: Shout out to the maintenance men Kiwan and Demitris came and fixed our heat and few more things we didn’t know were damaged in our home SNSHN has been great to rent from since day 1 thank you guys so much
Thank you for calling out these stellar members of our Trades team! We appreciate you taking the time to do so.
Experiencia fantástica: Thanks to the very nice maintenance men who came and did a inspection and fixed a lot issues in my apt today Kiwan and Demetrius came and found issues today and had them resolved before leaving it was truly appreciated thank you both
Thank you for calling out these stellar members of our Trades team! We appreciate you taking the time to do so.
Experiencia fantástica: Thank you Demetrious and kewon appreciate all the help, you guys are amazing
Go Kiwan and Demitris! Thank you for calling out these stellar members of our Trades team! We appreciate you taking the time to do so.
Experiencia fantástica: i want to give a shoutout to the incredible men kiwan and Demetrius on doing my inspection today great job guys!!!!!
Thank you for calling out these stellar members of our Trades team! We appreciate you taking the time to do so.
Experiencia fantástica: Very polite and respectful comes and gets the job done kiwan and Demetrius thanks a lot
Thank you for calling out these stellar members of our Trades team! We appreciate you taking the time to do so.
Experiencia fantástica: Reyan has been super helpful! The move-in process has been smooth. The house is great. They give you all the info you need so you don’t have to deal with the back and forth. High end!
Reyan's first review! Thank you for recognizing a valued member of our team - we are happy to hear/see him called out for a lot of good work he does behind the scenes.
Experiencia fantástica: Kewon was fast and efficient and very professional he fixed what needed to be fixed in a timely manner
Go Kiwan! Thanks for taking the time to support our Trades Team!
Experiencia fantástica: During our time renting here, Greg has always been informative, efficient, and eager with his maintenance work whenever requested. We appreciate his hard work!
Thank you for the callout! Go Greg!
Experiencia fantástica: Ace was a great maintenence worker, he was friendly, fast, and did a good job
Ace is turning out to be a standout new-hire and we appreciate you taking the time to leave a note for him so that we can be aware of the good work he does. We will be sure to call him out by name internally.
Experiencia fantástica: Our maintenance guy! New and improved…his name is Ace from SNSHN Management. Always pleasant and friendly and explains the broken part and then what he did to fix it.
Go Ace! Thank you Jennifer. :)
Experiencia fantástica: Emmett did a great job of fixing my door
Emmett is rocking and rolling this Christmas Season! Thank you for calling him out so that we can reward him for exceptional service!
Experiencia fantástica: Shoutout to Chris (Condiff) with the Snshn team! He took over a maintenance project started by someone else and did an excellent job! He was timely, professional and communicated thoroughly throughout the entire process. You could tell how dedicated he was to doing a great job. He finished the job within a week and was very easy to work with. Thanks, Chris!
Thank you for the shoutout for Chris! Chris is an exceptionally trustworthy teammate and someone who takes his job seriously, and with pride. We appreciate you recognizing him here for all to see.
Experiencia fantástica: SNSHN is excellent. The staff is very personable, and service requests are handled right away. You can't ask for a better management company.
Thank you so very much for such a sweet compliment. This type of praise really means the world to us.
Experiencia fantástica: emmett was awesome, went above and beyond trying to help us with our electrical issues
Thank you for the shoutout for Emmett! A rising star on our team. Thanks for making us proud Emmett!
Experiencia fantástica: Greg the maintenance guy is a great person and did quick and efficient work.
Thank you for taking the time to recognize our hardworking teammates. We greatly appreciate you doing that.
Experiencia fantástica: Emett fixed light, filter and the door seal! Awesome guy will work with him again
Thank you for taking the time to recognize our hardworking teammates. We greatly appreciate you doing that.
Experiencia fantástica: Emmett did a great job, came in a timely manner and completed the job fast and well!
Yay Emmett! Thank you for taking the time to recognize our hardworking teammates. We greatly appreciate you doing that.
Experiencia fantástica: The maintenance man Rick was amazing he came in and fix everything that I needed fix and he also work with my schedule. This is the best maintenance I have met so polite and respectful.
Thanks Ayanna! Rick is an amazing teammate and person. We will be sure to recognize him and pass along your thoughtful words of recognition.
Experiencia fantástica: Kiwan did a fantastic job helping me winterize the house! So polite and helpful. Thank you! Updating this to also give a shout out to Greg! He’s so kind and always goes above and beyond to make sure my unit is in good repair with great attention to detail. Thank you!
Thank you. I know Kiwan is a proud member of the SNSHN family and we are so very proud to see him receive praise like this. We will pass this through - thank you for taking the time to leave this message.
Experiencia positiva: Back in September we were having problems with our house we were renting. Everyone pushed it off and didn’t care to help, besides Tony J. He was super helpful and was more than willing to work with us to get it all sorted out fast. Thank you Tony!!!
Experiencia fantástica: Tony J helped us with our rent issues. He is very helpful and deserves a raise. He is very understanding and goes out of his way to help out renters, when nobody at shnsn else would even acknowledge our issues. Tony needs to open his own leasing company!
Experiencia fantástica: Demetrius was very helpful came and did a great job at my apt really appreciate it
Thank you! Demitris is a great teammate and we are very happy to hear that he was able to help.
Experiencia fantástica: Emmett, the maintenance technician, did a wonderful job fixing my fridge and gave friendly service. He educated me about what was going wrong with it and how he would solve it. Would definitely recommend to other tenants.
Go Emmett! Thanks for taking the time to share this story - we appreciate him as a teammate and love hearing stories like this! We will be sure to recognize him internally.
Experiencia fantástica: Kiwan was so patient with me, kind and respectful to me AND my skiddish dog, knowledgeable about the tasks at hand and resolved the issues that were being addressed. I so appreciated him and am feeling grateful!! Thank you, Kiwan!!
Thanks for recognizing Kiwan! A rising star on our team and we are so happy to see words of appreciation like this.
Experiencia fantástica: Kiwan was great! Did his inspection quickly and efficiently!
Thank you. I know Kiwan is a proud member of the SNSHN family and we are so very proud to see him receive praise like this. We will pass this through - thank you for taking the time to leave this message.
Experiencia fantástica: He was nice & courteous.. Replaced the whole kitchen light… Thanks…
Experiencia fantástica: Great experience today with Dave the maintenance technician preparing the property for winter.
Thanks for sharing this note! Dave is an exceptional SNSHN Teammate and we appreciate you giving us the chance to recognize him internally.
Experiencia fantástica: kiwan was extremely nice guy, he came in and did his job quick and efficient
Thanks for recognizing Kiwan! We greatly appreciate your words of support and for taking the time to share.
Experiencia fantástica: Kiwan was an amazing help. Was quick and very friendly. Got his job done well. Love having him work on my apartment!!
Thanks for recognizing Kiwan! We greatly appreciate your words of support and for taking the time to share.
Experiencia fantástica: Demetrius was very helpful! He came very fast and did the job efficiently.
Thanks for recognizing Demitris! We greatly appreciate your words of support and for taking the time to share.
Experiencia fantástica: Emmitt came by and fixed the doors. Did amazing job
Yay - Go Emmett! Thanks for taking the time to share this positive experience so that we can recognize our team internally. This makes us very proud.
Experiencia fantástica: Emmitt replaced the dishwasher in our unit. He was friendly, knowledgeable and did a great job!
Yay - Go Emmett! Thanks for taking the time to share this positive experience so that we can recognize our team internally. This makes us very proud.
Experiencia fantástica: A HUGE Thank you to LUKE ,on SNSHN maintenence team. By surprise he came on Saturday, and didnt leave me waiting til monday.!!! What a blessing ! Not only did he fix my issue of getting locked out of my garage ,but he took extra time to help me program a new remote, and make sure I fully understand how I wouldn't get locked out again. What a polite, courteous young man!!! Thanks so much !!!
Yay - Go Luke! Thanks for taking the time to share this positive experience so that we can recognize our team internally. This makes us very proud.
Experiencia fantástica: Quick, efficient, polite! Informative as well when it came to what he was inspecting! Even replaced a broken light switch that’s been damaged since moving into the place but all in all, Kiwan did a very good job!
Yay - Go Kiwan! Thanks for taking the time to share this positive experience so that we can recognize our team internally. This makes us very proud.
Experiencia fantástica: I've been renting from these guys for 2+ years. Unlike most companies or landlords, these guys respond to maintenance immediately. On top of that, they remain proactive in maintaining their clients assets and ensuring the comfort of tenants. I cannot ask for anything more from Jordan and his team, but they still exceed expectations. Just today, I had Kiwan show up at my apartment (with a notice of course) to do a winterization inspection. He checked the windows, checked the furnace, and even asked us if there was anything he can repair while he was here. He fixed a few light bulbs, looked at a few other things, and put in tickets for us. If you are looking for a home for your family, I suggest working with SNSHN. Almost forgot to mention Bruce, Greg, Vincent, and the rest of the team that has helped me out. All of you are genuinely appreciated and make us comfortable in our decision to maintain leasing with your company.
Yay - Go team!! Thanks for taking the time to share this positive experience so that we can recognize our team internally. This makes us very proud. :)
Experiencia fantástica: Gregory is an awesome worker. He came in assessed the problem and fixed the shower and the tub!
Yay - Go Greg! Thanks for taking the time to share this positive experience so that we can recognize our team internally. This makes us very proud.
Experiencia fantástica: Kiwanis is customer friendly and listens very well.he is good at what he do.
Yay - Go Kiwan! Thanks for taking the time to share this positive experience so that we can recognize our team internally. This makes us very proud.
Experiencia fantástica: Kiwan was Excellent customer service, very patient technician,great recommendations to fix our issues with our apartment. Great job.
Yay - Go Kiwan! Thanks for taking the time to share this positive experience so that we can recognize our team internally. This makes us very proud.
Experiencia fantástica: Alex was amazing he fixed my sink did a great job
Yay - Go Alex! Thanks for taking the time to share this positive experience so that we can recognize our team internally. This makes us very proud.
Experiencia fantástica: Kewon was dope..very knowledgeable and went straight to work..everything was done quickly and perfect. Keep Kewon ⁰⁰
Go Kiwan! Thanks for supporting the SNSHN Maintenance Team, James.
Experiencia fantástica: Kiwan always does his services great whenever he comes thank you!
Go Kiwan! Thank you for supporting the SNSHN Maintenance Team!
Experiencia fantástica: Kiwan conducted our winter inspection today and was extremely professional, friendly, and thorough! Thank you Kiwan!
Go Kiwan! Thank you for supporting the SNSHN Maintenance Team!
Experiencia fantástica: Dave did an excellent job when he came to my apartment to check my heat filter. He also asked if there was anything else I needed, and when I mentioned a few things, he took care of them right away. Thank you, Dave, for your professionalism and great service!
Go Dave! Thank you for supporting the SNSHN Maintenance Team!
Experiencia fantástica: Emmett fixed my bathroom door. did a great job thank you
Go Emmett! Thank you for supporting the SNSHN Maintenance Team!
Experiencia fantástica: Show out to a great maintenance man Mr.Kewan he nice takes his time & makes sure everything is working properly before he leaves he’s the best!!
Go Kiwan! Thank you for supporting the SNSHN Maintenance Team!
Experiencia fantástica: Very well on fixing the sink we appreciate it!!!- clown girl
Experiencia fantástica: Our maintenance tech Kiwan did a great job at winterizing our apartment
Thank you. I know Kiwan is a proud member of the SNSHN family and we are so very proud to see him receive praise like this. We will pass this through - thank you for taking the time to leave this message.
Experiencia fantástica: The maintenance man who visited today by the name of Kiwan, came and did what he had to do in a timely manner , he was friendly and professional.
Thank you. I know Kiwan is a proud member of the SNSHN family and we are so very proud to see him receive praise like this. We will pass this through - thank you for taking the time to leave this message.
Experiencia fantástica: Luke thank you for fixing our bathroom ceiling . Thank you for being so kind most of all the consistency in communication when it came to getting the job done. Thank you, we appreciate your hard work may other people experience your awesome work. Thank you for making our home feel like home again.
Thank you for shouting out Luke! An amazing teammate of ours and so very happy he was able to serve you.
Experiencia fantástica: Starting renting from them this summer and have had a great experience so far
Experiencia fantástica: Kiwan went out of his way to regrout our tub during an inspection. We were under the impression it'd be our responsibility, but he just did it in under an hour. An awesome guy that CARES. :)
Thats the Kiwan I know! Nothing is out of his way and his care for the SNSHN team, SNSHN residents and his community really shine through. Thanks for shouting him out!
Experiencia fantástica: Absolutely incredible! Kiwan was more than professional and polite!
Thank you. I know Kiwan is a proud member of the SNSHN family and we are so very proud to see him receive praise like this. We will pass this through - thank you for taking the time to leave this message.
Experiencia fantástica: Emmet fixed our furnace and did great and was so professional and courteous! Thank you!
Thank you. I know Emmett is a proud member of the SNSHN family and we are so very proud to see him receive praise like this. We will pass this through - thank you for taking the time to leave this message.
Experiencia fantástica: Kiwan from SNSHN was amazing! He went above and beyond with his service super friendly, professional, and made sure everything was perfect. He even gave me a sunshine pen that doubles as a phone stylus, a tape measure, some candy, and a key lanyard. It’s the little things like that that really show he cares about his customers. Definitely recommend asking for Kiwan if you want great service and positive energy he really brightens your day! ☀️
Thank you. I know Kiwan is a proud member of the SNSHN family and we are so very proud to see him receive praise like this. We will pass this through - thank you for taking the time to leave this message.
Experiencia fantástica: My garage was not opening properly. Emmett was the technician assigned to fix the garage. He was on time, was extremely courteous and very informative with explaining the issue with garage. Would highly recommend him for services. Thank you
Thank you Lou! We will share your words of support and appreciation with Emmett in front of the whole team.
Experiencia fantástica: Demetrius and Kiwan came out and got everything running super smooth. This property team is awesome!
Thank you so much for sending some words of support to our amazing trades team! We HUGELY appreciate you taking the time to do that. Both of these guys are great teammates and we'll be sure to recognize them internally!
Experiencia fantástica: Kiwan is an awesome guy and worker. He got my place altogether for winter. Now im ready for the cold. Thanks again Kiwan.
Thank you for the words of support for Greg and our wonderful maintenance team! We will be sure to recognize him in our next weekly meeting and appreciate you taking the time to recognize him in your own way.
Experiencia fantástica: I’ve been renting from them for over a year and have had really good experiences with them. They are always on top of everything. A big thank you to their maintenance man Demitris for fixing something I needed done. He was very kind.
Thank you Nicole. This was Demitris' FIRST public review (hes just been with us for a few months). He reached out to the entire time right away when he saw this review. Just so you know, notes like this make all of the work so worth it and so satisfying. Thanks for taking the time to call him out and make him (and all of us at SNSHN) very proud!
Experiencia negativa: Recently moved into one of their properties and have been experiencing an electrical issues affecting more than half the house, the circuit breaker is not working properly. I have had to wait more than 5 days to get any support - and there is still no response from the management company. I am told a "technician is assigned" but no details on who that is, when they will come etc... this is a major issue that could have life threatening consequences and no one seems to care. This has been one of the worst experiences I have had with a landlord / management company. Yes they are polite which is nice but they don't seem very concerned that the basic functions of the house work or if their tenants are living in a home that is uninhabitable!!! October 17, 2025 update: I wish I could post something more positive about his mgmt company but it is impossible! We co time to struggle w them and the property maintenance! Latest issue is bed bugs which we have no clue how they got into the house! The mgmt company continues to drag their feet on responding, correcting the problem and finishing tasks that they start! This is obviously not your high rent property but I expect better service! I would not rent another place from this company!
Update: Patricks Mom (even though she doesnt live here and he is an adult) emailed us threatening to sue and not being happy with the tech that was sent out to review and get a treatment plan started. Patrick has lived in this unit for FOUR MONTHS (previously bedbug free for years). Now Patrick and his Mother are sure that their boy/roommates couldn't have possibly brought bedbugs into their house. Not only are they demanding that we work faster, and in a way they feel better about, but they seem to allude to the idea that they have no responsibility in how bedbugs made their way into the unit after 4 months of their tenancy. Do some google searching and youll find that the top statistical reason people acquire bedbugs is second hand furniture. Who wants to bed that the college student tenants here got some second-hand furniture (I know I did at that stage in life). Illogical, Irrational, and ironically irresponsible demands and threats. I hope Patrick grows up to understand that its not always someone else's fault and that being an entitled man-child will not serve him now or in the future - hopefully his mom can back up so he can grow up.
Old: Hey Patrick, was this issue resolved? I reviewed the communications and it looks like our team was under the impression that there was still some more debugging to do here. Since we had just recently upgraded the whole electrical panel and hadn't had similar issues, we wanted to do our best to avoid a potential tenant chargeback as those can be costly. However, I understand how this could feel like a lacking in taking responsibility to act. That was not our intent. Please reach out to us directly team@snshn.co if you have any further feedback to provide as we do want to figure out how to better ride the line of debugging/mitigating tenant chargebacks while also obviously producing the fix all want. Please reachout asap if you have any further issues here so we address.
Experiencia fantástica: Kiwan does a great job. He makes sure to address all your concerns!
Go Kiwan! Thanks Juan, he will be recognized at our next team meeting. I know this callout will make him very proud. Thanks again for taking the time to share your supportive words
Experiencia fantástica: Greg is a good maintenance man he is quick and get the job done. Also is always nice and respectful of property and your space.
Go Greg! Thanks for sharing this review so that we can recognize Greg internally for making another great impression for the team. Thank you
Experiencia fantástica: Kiwan stopped by today for my maintenance service with SNSHN and did a wonderful job! I’m so happy with my results, he completed everything I asked and also things I did not ask or not have noticed. Always a 10/10 results when he stops by. Thank you so much Kiwan!
Woohoo! Go Kiwan! Thanks so much for saying something so that we can appreciate Kiwan internally. These words of support make all the difference.
Experiencia fantástica: It was me and my roomates first time renting and they were super helpful.
Experiencia fantástica: Love our house! Maintenance is done in a timely manner and all the employees are so nice and helpful!
Experiencia fantástica: I am very happy with the work that Mr. Gregory and his partner did. Emmett did a great job on the bathroom ceiling, and drain tube he is very friendly and helpful.
Thanks for taking the time to recognize Greg, we will be sure to do the same as a team! I appreciate you taking the time, Jazmin.
Experiencia fantástica: Alex did an amazing job making sure everything that is wrong in my home is being resolved.
This was Alex's first public review! I know he will be extremely proud once we show this to him and team at our next meeting. Thank you very much for taking the time to leave this review.
Experiencia fantástica: I had a maintenance request that was completed by Greg very promptly. Greg was very efficient as well as kept in communication with me throughout the process. As a new tenant, I must say that I am extremely pleased with his professionalism and urgency to complete my request.
Go Greg! We Love to hear about efficiency and healthy communication - thank you for taking the time to recognize him. We are very happy to have you as a SNSHN resident!
Experiencia fantástica: kiwan did a amazing job with inspection my house , and making sure the house was winterized ready i give him 1000/10 great work
Yay Kiwan! Awesome to hear this feedback. Thank you very much!
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