WILMOTH Group - Indianapolis Property Management

Experiencia negativa: Wilmoth had a chance to make it right and they flat out refused. The tenant the placed stopped paying one month into their lease and Wilmoth refused to honor their part of the contract with me that stated that if the tenant had to be evicted within a certain period of time, I believe 3 months, that I would get my tenant placement fee returned. And there were other issues, but they are not interested in making anything right.

Experiencia fantástica: Matt did our inspection, very professional and knowledgeable!

Experiencia fantástica: DJ had the best answers for the questions I've had about the properties

Experiencia fantástica: I called today and spoke with Dj about a property. He answered all my questions to the best of his abilities. Thank you

Experiencia fantástica: Matt did a wonderful job!!

Experiencia negativa: I scheduled a viewing of the Willmoth Group, property at 1131 North rural Indianapolis Indiana 46202 There was a sign posted on the door to beware of rental scams I done what they asked me to buy being there on time and trying to get the code for the lock box nothing worked. I took pictures of everything so that I could tell them what happened but nobody will answer the phone.b it doesn't matter what number you push, you can't get anyone!!!I sent them emails they were all returned by the male demon I sent them text messages it's all automated there is no one at the other end of the line Also the apartment guide that I got the information from I tried to form a complaint with them and I got that mail returned as well Please beware of the Wellmoth group they are not what they claim to be and because that poster was posted on the window about rental scams I'd imagine that they tried to get other people and that was the warning!!! I've reported them to the better Business bureau be safe!!!

Experiencia negativa: This is the most ridiculous application for a place like this. I have been working on it like I am trying to buy a house and they want email addresses and the most ridiculous things I've ever seen and this is the worst application I have ever done and I have excellent credit. I'm so frustrated I decided never mind and that probably explains why this has been empty for so long and it's filthy inside. SMH 75% of these Property Management if not more or just absolutely trash in Indianapolis. Not to mention they're damn near impossible to get a hold of according to the reviews unless it's Matt whoever that may be. This application is like you're trying to rent a mansion LOL what a joke

Experiencia negativa: Can't get them on the phone/email for over weeks now

Experiencia negativa: There were many minor repairs to be done to the property I was interested in, they called it move in ready. Submitted an application and found they only took the 60 dollars. I have rented elsewhere without issue, but a low end quadplex needs a perfect credit score. Their response, "We always encourage anyone applying to take a look at the FAQ on our website before they apply as the application fee is non-refundable." Keep your distance. Leasing agencies are leeches.

Experiencia fantástica: Matt was very helpful when we viewed a home today. He really sold the house/company, we went home and applied right away!

Experiencia fantástica: Jason assisted my fiancée for our house inspection. We have worked with him before and he is always timely and helpful. As my woman says, him and his staff deserve a raise.

Experiencia fantástica: Jason came today to do our lease inspection. He is always kind and knowledgeable. This man deserves a raise!!!

Experiencia fantástica: Matt is the reason im renewing my lease. Communicates very well and he gets things done.

Experiencia fantástica: Much appreciated Priority Property Solutions for taking care of all repairs in a timely manner as well as being peaceful and kind

Experiencia positiva: You know when you experience a business as it relates to someone else and you're not too excited to get involved with them? That was my experience before having Wilmoth as the property management company over my own residence. Now that I have, I can say from my own experience they have been pretty awesome. Polite staff and timely responses. My experience so far has been pleasant. Yuliana G. answered all of my questions and addressed my concerns and I look forward to at the least a year of living in a property managed by this business. *OH, there is also a pretty cool guy who works for them and he is extremely knowledgeable!! Thanks Wilmoth

Experiencia fantástica: You Betcha! Matthew does a fantastic job!

Experiencia fantástica: Ope, Matthew does a great job! Dedicated and a hard worker out in the field!

Experiencia fantástica: Matt is the MAN! Exceeded our expectations and knowledgeable as heck. Great employee and person 10/10!

Experiencia fantástica: Matthew Balmer has been such an amazing help this year. Always knowledgeable about any questions I had or knew where I could get any answers.

Experiencia negativa: They are very unprofessional, and I check all the boxes beyond what they need. I Make 4 times the rent have prefect rental history, no eviction, 701 credit score. Nothing on my credit but yet they say I was denied, I called and they stated it could new mistake I reached out to Mr.H Unprofessional tail. Just for him to be so very rude. Like not answering questions is not apart of his job, fill the application out at midnight at 8 o’clock the next morning I discovered all they did was took my $60. I don’t think they did anything. The office just opened like do yall really care. The house has been on the market 30 days yall are in Indianapolis, This is not no where special rent the house already

Experiencia negativa: Hands down the worst property management I've ever had to deal with. Will be doing everything I can not to have to rent from them again at the end of my lease. Straight up hid damages in the apartment while calling it move in ready. Reached out directly to them months ago to fix things, never did. Edit: if there were any plans to repair anything, it would've been done months ago. I'm not posting this to debate it with a company that clearly doesn't care. I'm posting so people who are looking for a home can know the apartment was so poorly maintained that lawyers recommended that I send in a letter about it. There's no doubt in my mind that I'm justifiably unhappy and ashamed of the home Wilmoth Group promoted for move in. There's no doubt in my mind that I will never be renting from these people again. This is the worst apartment I've ever lived in. It's actually hard to live in here and I can't wait for my lease to end. I wish there were more tenant protection laws in Indiana so that we didn't have to rely so heavily on reviews so I do not write this lightly as I understand the how important a review from a tenant can be. As stated in the original message, I have reached out to Wilmoth directly about damages already. Sounds like they have multiple people with damages they refuse to help with if they don't know who I am.

Experiencia fantástica: Jason Crist is great to work with. Very professional and very knowledgeable. Any questions asked Jason answered them thoroughly and quickly and if he didn’t know the answer he was able to find out before he left. I would definitely recommend him for anyone. Thanks again Jason.

Experiencia fantástica: Jason came by to inspect my home and was very nice and informative with the questions I had. Thank you Wilmoth for sending Jason.

Experiencia fantástica: Matt did an awesome job on an inspection he did! Very kind and informative!

Experiencia fantástica: Thank you to Jason for taking care of our renewal inspection. He was kind and thorough!

Experiencia fantástica: Matt was amazing and so informative. He made me feel soo comfortable in my own house

Experiencia fantástica: Just resigned my lease and had Matt out for the inspection! He did a great job!

Experiencia fantástica: Matt came to do inspection as part of renewing lease. He was very friendly and efficient.

Experiencia fantástica: The Wilmoth Group has been my property manager in Indianapolis for sometime. I had a couple managers previously who didn’t come close to providing the professionalism and service that I get with Wilmoth. Anytime I have a concern or question correspondence is swift and they work to get an answer to me. Jennifer Wilmoth is knowledgeable and a top-notch property manager and everyone who works for her that I have had contact with is completely professional. I would not hesitate to recommend their services.

Experiencia fantástica: Was working with a Matt B(dont remember last name) recently on an issue at my place. 5 stars, all the way. He worked with me on the issue and had it handled in no time.

Experiencia fantástica: Jason does a very good job and is a great asset to the company!! Keep up the hard work!

Experiencia fantástica: Thank you Jason for your hard work! We truly appreciate your kindness always!

Experiencia fantástica: I want to give Max a five star cuz he's real good what he does and when I go to the office he tries to help me with stuff I don't understand

Experiencia fantástica: Been a proud Wilmoth renter for coming up on a year now. They are always attentive. Jason did my move in check and my renewal check. Super nice individual that cares about doing a great job. Thanks Jason! Yuliana also does a great job on the office side. Thanks Team!

Experiencia fantástica: Jason did a remarkable job on the inspection today. Love to see great employees have longevity in their career advancements.

Experiencia fantástica: Yuliana, I. The leasing department did a great job correcting an issue i had with moving in. She was polite and professional. I look forward to a smooth transition into my apartment as a lessor.

Experiencia fantástica: Jason was a very nice guy and explained everything and was very helpful. I love this company and the man they hired!!

Experiencia negativa: Is complying with Indiana code difficult? The answer may surprise you. I lived at a Wilmoth managed rental for a year. For the most part during our stay things were fine. I was expecting inspections of the property throughout the year which is normal, but it was nice that they didn't bother with any of that (for us at least). Upon moving out though our troubles started. It has been almost 60 days and we have not received our security deposit back. For the last three weeks I have been calling and emailing, I have heard it all. The check was sent, but nobody knew when. Over the course of a few days I was given 5 different dates of when it was sent leading me to believe it never was. I have tried to be patient but I never receive a straight answer from anyone I have talked to. Finally, today I was provided with a screenshot of when the check for our security deposit was cut. Well that was a over a month ago and it hasn't come. I was also told by another person over the phone that a second check was sent on a different day. Still nothing. I have checked and re-checked the forwarding address, it is correct. After a while you just start to believe the check was never sent and you are being given the run around. It shouldn't be difficult, but apparently it is. In the current situation Wilmoth Group is (in my eyes but not theirs) in violation of I.C. 32-31-3-12. Security deposits must be returned in 45 days otherwise they must be returned in full. I am not sure if they just don't believe in it or if they think a screenshot of some accounting software is proof enough, the accounting software doesn't have hands and can't mail a check. In addition to all of this they charged $1000 for "painting touch-ups" which came straight out of our security deposit, which I was willing to overlook if I had ever received the check....They seem to at least do a good job of responding to these posts so I will end it with this. Their solution to this is for me to come pick up a check from them or they send someone to drop it off. Security deposits should be mailed. I am sure this will garner some snarky response but maybe someone can at least learn from this. Wilmoth Group's mistakes can't be passed on to their residents. EDIT FOR RESPONSE: This is exactly the problem, Wilmoth Group is again lying, and publicly too. You knew the check was missing for 3 WEEKS not one. In that time you provided 5 separate dates that the check was sent on and also stated you had sent another check, this was clearly not true. THEN, instead of just mailing it certified mail you made the decision to drop it off at the forwarding address in person and proceed to hand the check to someone who was not me or leave it on the door. What on earth are you talking about? You have a call log and emails you can reference. I did choose to make this a public issue as you all have not been honest at any step of the way. Plus, it is clear that you ask people to write reviews all the time and name drop employees so I imagine this will get buried under all those anyway. Everyone makes mistakes and I can understand that, but it is not necessary to waste my time with lies.

Experiencia fantástica: Happy to continue another year with this leasing company! And Matt did a fantastic job with the lease renewal inspection. Extremely informative and polite. Great customer service from him and Wilmoth as a whole!

Experiencia fantástica: Jason came for our lease renewal inspection, and he was great! He was nice,sweet, personable and very pleasant! I really enjoyed meeting him, and he really cared about my concerns! Jason can come out anytime!

Experiencia fantástica: This was my first experience getting my own place, The process was smooth and Yuliana G. Was very helpful throughout the process, they did a great job responding to emails and helping me with any questions!

Experiencia fantástica: Matt was awesome. ran into him while in the neighborhood looking at a soon to rent home. he was very informative and helpful. -Nikki

Experiencia fantástica: Wilmoth Group oversees my property management and they do an amazing job! They genuinely care and have the quickest response times that I’ve ever experienced. Max is professional, personable, and diligent. Jason is so friendly! They all go above and beyond. Jason even helped with gardening my sunflowers all these storms destroyed, and that was not in his job description!

Experiencia fantástica: Matt did an amazing job on my inspection! He is so personable & professional. Thank you for the advice & great chat while you completed the assignment! I’ve been with Wilmoth for almost a year & they never disappoint. ✨

Experiencia fantástica: I've recently had WILMOTH Group take over the property I'm renting, and the switch from private to Group management has been a night and day experience! From getting swift communication, to being reasonable between myself and the owner, I can't say enough compliments! From the Tenant agent Cecilia, to the amazing inspector Jason, I feel grateful to be in such great hands!

Experiencia fantástica: I had a great experience renting from Wilmoth! Application to approval to lease up was a really quick process, and when it was time for me to move out, all of my needs were addressed in a timely manner with prompt communication. I really appreciate the agent I worked with, Evan! He is super professional, kind, and helpful.

Experiencia negativa: This is a horrible company to rent from. They claim that you didn’t pay in time and when you do pay the late fees, they still use it against you by withholding your deposit back! Wilmoth group is a joke of a company. Please never rent from them or they will do their best to take advantage of you. I can’t wait to take WG to small claims court. I want my deposit back…

Experiencia fantástica: Great experience working with Wilmoth to manage my rental property. They were very organized, consistent, and experienced throughout the process. Appreciate the conversations I’ve had with Max throughout the process and knowing that I could count on them. Thank you.

Experiencia fantástica: Max and team managed my 3 rental properties for 3 years. They did a great job. I decided to sell and Max was able to list and successfully sell all 3 properties despite a down market. They were able to make necessary repairs to get the properties on the market quickly and then did whatever it took to get the sales closed. Thanks Max and Wilmoth Group Team

Experiencia negativa: *****SCAM SCAM SCAM****I put one star because that's the lowest I can do. Wilmoth group is a SCAM if everyone is denied with a ($50) NON refundable Application fee. there is no need to have a tenant in it. I was actual settling for this tiny, not remodeled, small kitchen with no counter tops, because it was close to my family. Paid the fee sent in all paperwork and was Denied. 3121 s Michigan st don't waste your time.

Experiencia fantástica: Matt came and did my renewal inspection. He was great, awesome and all the above. This guy deserves a promotion!

Experiencia negativa: Completely unprofessional people, trying to apply for my mother-in-law, and my wife submitted her application and was pending review I asked them how to add my mother and was told to just submit a app and then have them merge.. in less than a few days they canceled my app, I submitted hers after I got all info.. and then find out they canceled mine I contacted any and everyone I could and shrugged off.. they denied my homeless disabled mother in less than 7 hrs even after I was trying to get the 2 apps merged they allowed me to lose 50 on top of original 50 and told me thanks good luck....... I could go on and on.. You should be ashamed of yourselves.. there is plenty of other places but how can u tell me to submit and then denied b4 u honor u word like your people said on recorded line!!! Go elsewhere they don't care and will let u fill out application knowing they are gonna take advantage

Experiencia negativa: The wilmoth group is not all that it crack up to be because. They make you feel like you will be able to get a house but after you go thru that lengthy application and pay for it .it's something else because I was told that it takes three to give day for a decision and after I payed for my application they came back with a decision within ten minutes talking about credit they are just a scammer because my score is in the five hundreds and they won't score higher than that you can buy a house with a score of six. Do I just they are a joke.

Experiencia negativa: Bad dog owners in Lebanon still at it. The apartment manager has done nothing to enforce their own policies and tenants are just becoming worse.

Experiencia negativa: This experience has not been great with Wilmoth Group. The places are cheap but my place has no air or heat. There is not enough trash cans. So there is trash everywhere. It’s close quarter living there trying to fit to many people in one place. Slow to get things done when complained to. My area also floods and there are wires hanging all over the place.

Experiencia fantástica: I found the properties wilmoth had available of great quality living spaces. Once I made my mind up on my next home Heath helped me and answered any question that I may have had.

Experiencia fantástica: We had the absolute pleasure of working with Max Richter during our recent home-buying experience and we cannot recommend him enough! From our very first meeting, Max demonstrated an exceptional level of professionalism and expertise that immediately put us at ease. What truly sets Max apart is his dedication to understanding our needs and preferences. He took the time to listen and provided valuable insights into the local market, helping us to find the perfect home that exceeded our expectations. His knowledge of the Fishers area was impressive, and he was always available to answer our questions, and we had a lot! Max was proactive, organized, and attentive to every detail, keeping us well informed. He guided us through each step, ensuring that we felt confident and at ease. His negotiation skills were top-notch, and we felt like we had an advocate for us every step of the way. Even after closing, Max continued to check in and provide support, which truly speaks to his commitment to the industry. We felt heard, valued and supported throughout the entire process. We are so grateful for his help and couldn’t be happier in our forever home!

Experiencia fantástica: just spoke with MATT. He made me feel very comfortable he was very nice and professional. he needs a raise! (i’ve spoken with 3 people from the wilmoth group.)

Experiencia fantástica: Matt came by to do our inspection today and was very thurough and knowledgeable. He was even able to fix our back door knob that has been broken for months! 10/10 guest service and gave great advice when asked questions.

Experiencia fantástica: I am so glad our landlords switched to this property management group! They are much more responsive, proactive, and communicative than our previous management. We just had our intake inspection last week and Matt was both helpful and delightful!

Experiencia fantástica: I'm in the process of renewing my lease and Matt, the inspector, was kind and helpful! My maintenance issues are resolved satisfactorily and I get regular communication from the office about items I need to know.

Experiencia fantástica: I am working with the Wilmoth group as property management company for my townhome. Max has been extremely communicative and great to work with. If you need a property manager in Indy, I would highly suggest working with them!

Experiencia fantástica: The maintenance men who installed my new water heater were very quiet. I didn't even realize that they had come and gone and every faucet now had hot water. I was exceptionally grateful for that as I had just been released from the hospital two days before with walking pneumonia. They were very respectful when they knocked on the door and I unlocked the back door for them because that leads straight to the basement. And as I said, they came and went without me even knowing they were here and I appreciated the fact that they locked the back door when they left. Excellent service, excellent communication and just a wonderful experience all the way around.

Experiencia fantástica: Have been working with them for 2-3 years as my leasing company. Matt was great with my inspection and made it easy!

Experiencia fantástica: The plumber went beyond her job duties and cleaned up with disinfectant where she had worked which was my tub, sink and the washer connection. I would highly recommend this person every time.

Experiencia fantástica: The Wilmoth team effortlessly bridges the gap between rental returns and happy tenants. With years of experience self managing, I wish I would have partnered with Max at the Wilmoth team sooner.

Experiencia negativa: LOW GRADE ⬇️ ( 0 STARS)had to give 1 star just to post my review, I guess this Company is desperate for stars like they are applicants money.I applied for a home with Wilmoth Group in a not so great area, but it was very affordable & I make 4 times the rent, with stable income & rental history, I paid $100 application fee for 2 People and with in 1 day, I called to correct info on the app & was told I was denied!!! What for I asked the guy he said let me get with the underwriting person , came back to the phone and said they are emailing you now, I open the email and it said Unfortunately we will not be able to rent are home to you, with a Thank you , NO EXPLANATION, NO ANYTHING ( ) I'm like WOW, how unprofessional can a company be, I WOULDN'T ADVISE ANYONE to apply for Wilmoth Group unless you approve of GETTING REJECTED & GETTING YOUR MONEY TAKEN. VERY DISHEARTENING & DISAPPOINTING.

Experiencia negativa: Applied for an apartment in fortville because it’s closer to my job and I like the area. I got a call from them this morning saying I needed to provide my social, birth certificate and a drivers license from the United States. Which confused me because I did provide my social and my drivers license “FROM THE UNITED STATES”. I told him I can provide any information needed. He then said “I don’t need any problems with immigrants”! My last name is Spanish but that does not make me illegal ! I can see why this property has been vacant for months !! This company is clearly PREJUDICE! They definitely have a preferred race.! SO THANK YOU WILMOTH for that degrading conversation this morning! Clearly you need to be CAUCASIAN TO RENT ANY PROPERTIES FROM THEM.

Experiencia fantástica: The Wilmoth group managed a rental property for me for years with no issue. Tenant concerns and property fixes were taken care of promptly. I recently sold that property with Max and was extremely happy with the sales price and minimal time it spent on the market. Highly recommend them for all real estate needs!

Experiencia negativa: I was actually extremely disheartened with my interaction with Wilmoth group. I recently applied for one of their properties. It has been listed for well over 6 months and is honestly in a really crappy area of town, but I'm a young single mom so you take what you can get. I make well over the minimum requirement to afford the house, and my credit score, although not anything to write home about, isn't awful either. I was rejected with no further information. Assuming it was about my credit score (that's literally the only thing that makes sense) I reached out to them asking if I could provide a co-signer. I let them know that I do have the money available for first months rent and deposit fees and am prepared to move in ASAP. Their response was a simple "we will not be moving forward". I tried again, as I do truly need somewhere to go, and asked if they could let me know specifically what they were having issues with and if there was something I could do to be eligible for reconsideration. Again, just a simple response telling me that they wont move forward with the application and a link to see my credit report. The lack of communication is my core issue. I understand that as a much younger applicant, most companies write me off as irresponsible. I look forward to finding a company that is able to work with me and that I can actually speak with. This just isn't that company.

Experiencia negativa: My basement has been flooded for 5 days, and I have been without hot water for the same amount of time. There have been 4 people to come out to my house, and no one has done anything with one of them telling me he don't know what to tell me because he can't do anything about the water. When trying to call, all you get is voicemail or transferred.

Experiencia positiva: Edit: this review is somewhere between ok and good, but I hesitate to choose the 4 star rating due to the experience I've had. If there's a time in the future where I can take my year lease into consideration, it might change to 4 stars. Just all depends on what happens. This has been an experience, and the rating might change in the future. From start to where I'm at now, I've had highs and lows with Wilmoth. To start, when filling out and signing the lease, verification of payroll is done by either supplying your bank or payroll information. To so directly ask for your bank information is one HUGE red flag for me. That immediately made me think the apartment I was getting into was a scam. Luckily, verifying through payroll was very easy to get done and I could sidestep the bank info. For others... there's no alternative. Either bank info or payroll through electronic means, nothing else. Next, arriving in the apartment was super icky. It looked like things were done through the ol' LandLord Special. Walls painted over but stained, floors dusty, leaves in the entry, and cobwebs decorating the inside. Nothing that can't be fixed with a rag and cleaner, but presentability was not one of their strong suits. To piggyback off this example, our bathroom exhaust fan looked like it had grown a full beard. This is such a fire hazard to let build for so long... did no one care? The one high I can talk about is communication. If you or anyone else has issues with an apartment or WILMOTH themselves, communication is a solid A+. They answer emails, phone calls, and texts within 24 hours. What's not to love about getting your answers within a timely manner? In conclusion, they're great. I appreciate everything they're trying to get done, even if I don't like the all electronic portion of it.

Experiencia fantástica: I have been a Wilmoth resident for almost a year. Out hot water heater went out on our first night in our new home and Wilmoth had someone out the VERY NEXT MORNING to replace it. Beyond happy with the location, price and maintenance. Also, DJ Butcher was accommodating and punctual regarding us adopting an emotional support animal for our son, answered all my questions and responded to my emails quickly. Thank you so much DJ!

Experiencia fantástica: I'm very happy that I run into Wilmoth Group because I was in trouble with my property and they were great and helping me sort it out and then they manage it for 7 years or so. They also handle the selling of the property, which very very smooth. If I ever buy another investment property, I'll definitely reach out to them first.

Experiencia fantástica: This experience was very well done. The repair man was professional & prompt. I was given a very early heads up. It took less than 10mins for him to find the problem & fix it.

Experiencia negativa: I have been trying not to do this but I figure it's not defamatory if I have video and picture proof. I've only been living here for 2 full months and it's been hell. I had to call the health department in them within the first month living here. I've dealt with a kitchen floor full of maggots due to something dying in my walls. So the maggots made their way from under my baseboards in my kitchen. I have Trypopgobia and if you don't know what that is please look it up. My "new" refrigerator has been leaking for over a month now and I've been promised a new refrigerator for over a week now. Still haven't gotten it. I'm allergic to spiders and have advised them of this but yet and still my house is infested with spiders. This place had roaches and earwigs when I first moved in. They came and sprayed and it did nothing. I had to spend my own money to attempt to exterminate. The spiders have gotten worse. Twice I've had to use my pen to avoid dying in my sleep because I woke up to my throat closing from a spider biting me. I clean and mop and they form spider webs within an hour. I shower twice a day and every time I have to clean out spider webs like I don't live here or don't take showers. On top of everything else, they charge you $30 to pay your rent on their portal. The other option is to inconvenience yourself and go to Kroger or somewhere else to pay. I've started repacking my things so that as soon as my lease is up. I can be out of their hair. They will only get 12 months out of me and that's it. I would not suggest renting from them at all. Just my honest opinion.

Experiencia negativa: Wllmoth was managing my rental while I was in California. I kept getting letters down the city for code violations for minor reason such as tenants throwing trash outside etc why they don’t communicate with the tenant and let them know about this I don’t know. But I got tired of getting these letters. Also the maintenance calls and cost were ridiculous. When tenant complain about small stuff like caulking around the bathtub will cost $200. $50 job 4 times the cost. I had to go separate way because of all these issues.

Experiencia positiva: I have recently used Willmoth Group’s services for managing my property and my experience has been pretty great so far. They are very professional in their approach and the whole tenant finding and leasing process was very smooth. However, they can do a better job at keeping the owners informed of any maintenance activities they perform at the property. It could also be a little difficult to get in touch with them at times.

Experiencia negativa: If I could give these people 0 stars I would! WilMoth group took over the Jefferson apartments in Franklin and when they bought out the place they didn’t contact anyone personally to tell us how to pay rent or what the place was even called. Some guy just came around with a magnet and was real cut & dry and acted like he was in a hurry. Anyways to the bigger issues, I’ve discovered black mold in 3 different areas on my apartment and when I had called and left a voicemail because you can NEVER get ahold of anyone from there, I got NO response and I still haven’t. That was 3 weeks ago. In the meantime my kids and I have all been sick from this and it’s not like I have money to go stay at a hotel or family to stay with cause if I did, I would. I’m doing everything I can to help with the situation until someone answers me about this issue! They don’t have anyone that comes regularly to cut the grass, me neighbors and I end up doing it ourselves and then someone will come and mow over what we already mowed after it got so high. Maintenance is nonexistent, and they will charge you for random things on the tenant app and not even make you aware. I paid rent one month and was trying to add everything accordingly but they already had next months, water, waste water and gas on there, I was off by .30 cents and was charged 10 dollars a day after that until I noticed. Sure that may have been my fault but communication would be great for literally anything at this point! I want to move but that’s easier said than done w/ 3 kids and being a single parent. Do better better WilMoth group!

Experiencia negativa: Rent here if you like not having phone calls ever answered angry employees and to have your questions answered so vaguely that you waist $1000s. They enter your apartment whenever they want without permission despite legality issues. Truly a disgusting company to leave your life in the hands of. When they tried to rectify the issues they created they told me to call the bank. So happy to not be renting through here anymore. You might get lucky depending on your renter but this 3rd party host is the worst.

Experiencia fantástica: I have 4 properties in Indy, I made the tough decision to switch property managers, after doing my research and speaking with Max at Wilmoth, I had full confidence to move forward. I waited to post this review since property management is a long term commitment, Wilmoth has not disappointed, I am bringing in more rent on my properties then ever before and they are streamlining everything which reduces repair costs. Although it was a hassle, it was worth it and I’m glad I made the switch!!!

Experiencia negativa: My family and I live around the Lebanon high school and there is Millerwood apartments managed by Wilmoth Group. They have tenants living in an apartment facing the tennis courts at the high school (who also have a punching bag hanging outside). These tenants also have two 70 plus pound dogs. One of the dogs is anlways unrestrained by a leash or tether; instead, the tenant decides to use an e-collar with remote as a leash. Essentially, if the dog walks too far away from him (sometimes six feet, eight feet, ten feet or more) he zaps him using the remote and the dog is supposed to know what that means. This man also uses this method to walk his dog throughout town, the park and the school. He and his female partner will also shout obscenities at the dog if the dog doesn’t properly read their minds as to how far it should be away from them. More than once, I have witnessed the dog run aggressively at adults and children. The police and local neighborhood groups have been made aware of this. Maybe eventually Wilmoth will receive a notice about this public nuisance. If something happens to one of my kids or my dogs, I will be seeking damages from Wilmoth group for not enforcing their 20lb pet policies (see screenshot from their website).

Experiencia negativa: I was a current resident with them on 25th and Sherman for 4+years. They do not know how to respect their tenants let alone fix the things that are within the problems of their housing they have cockroaches ants spiders and other pest control that they feel like they can pin on the tenant when it's their responsibility of the property to make sure that there are no pests I have never met a management that are lazy and do not do their job correctly I've been through this with them multiple times and now had to terminate a leasing information due to their incompetence. New Update: still looking to move and citizens gas cuts off my gas again I'm legally funded by a program that does not support inhuman living quarters. so far that I have lived here I don't understand why theou this time that citizens gas just cuts my water off every year but now it's the second time last time I remember citizens told me wilmoth is in debt but for this to go on for five years I'm srry but it's time to go I do have the ants under control thanks to my team and the program backing me for this but I'm disappointed that over the course of 5 years a week and some change has been taken from me because citizens gas hasn't been paid by wilmoth I'm just putting two and two together I will be doing and emergency move soon.

Experiencia negativa: Lived here for two years. Took care of the property on my own. Had to threaten to take property management to court due not taking repair and maintenance responsibility. Now they are lying saying there is/was property damage and I have photo proof there no property damage and they still have not returned my deposit.

Experiencia fantástica: Any issues I have sometimes take a few hours to get going but they do literally everything they can to get your situation resolved as quickly as they can. Treat everyone with respect and you get respect back, if you have a bad experience here you should ask yourself how you’ve been treating the staff.

Experiencia fantástica: We needed to have the heat pump replaced in our rental and Wilmoth responded immediately and had a new heat pump installed in 2 days. We have not had that level of responsiveness from a landlord in a long time.

Experiencia fantástica: I just got a brand new glass top GE stove! Awesome! Wilmoth takes very good care of me. Every time I have an issue whether it is big or small they handle quickly and professionally. Manager Max is an exceptional person and I believe he truly cares about making his tenants happy. Thanks Wilmoth and a special thank you to Max!!!

Experiencia negativa: Wife and I put in an application on a Friday afternoon and was sent a denial email Monday morning(4/29). I wanted to ask specifics on why we were denied and to see if we could resolve the issues. I’m a disabled veteran and I have some credit issues but I meet their income qualifications and my wife has good credit. Since receiving the denial I have called and left multiple voicemails and have sent two emails and have received no responses. We spent $100 in application fees and I would just like a little communication and follow up.

Experiencia negativa: Don't be fooled by this place. They can try and refute all the negative reviews of their company by stating we have over 500 5 star reviews. The reality is they are in business for themselves, greedy and their #1 priority is the owner putting owner above, way above the tenant. I'm not even going to bother listing all the grievances, lack of response on their part( or they respond after repeated attempts to get them moving on an issue) with issues pertaining to their rentals ours in particular. Just be, be very wary of this company and their crooked ways. If I could give them a zero rating I would

Experiencia negativa: I was considering applying for a few homes listed with the agency but after reading the reviewsI dont think they would be good fit seems like any issues posted have been blamed on everyone and everything instead of just taking accountability fixing the issue and possibly getting a changed review. The arguing over reviews is insane and doesn’t display professionalism.

Experiencia fantástica: Wilmoth has implemented quality systems to communicate effectively with owners, vendors and tenants. Of my three management companys for different areas, Wilmoths technology is far superior. Good work.

Experiencia fantástica: I was very pleased the maintenance fixed my bathroom mirror so quickly. Very easy to work with....

Experiencia positiva: I havent rented very long from this company, but I love where I live at their Pike St. Location. The rent is maybe a little higher than what I would like, but my unit is still more affordable than other places. Sure, the place has small issues, but over all I think it is a good place for me. I recently hosted a community cook-out, I just adore my neighbors.

Experiencia positiva: Today was supposed to be my move in day. When we looked at the property, the upstairs window was broken but nothing else appeared to be wrong. It was a nice little house for an affordable price so I put in an application and was accepted. Upon turning in the application, I informed them of the broken window and was told repeatedly that it would be fixed before my move-in date. Today, I get into the house to start moving my things in and the window still isn't fixed. On top of that, the pipes are all frozen solid & there appears to be no heat in the house. It's completely unlivable and maintenance's response was simply "the property manager put in the work order a while ago" and we'll create a new one for the pipes. But they can't give out any contact info for the property manager. Now i've got no where to stay and no one will offer any help other than "we've submitted a maintenance order". If i could give them zero stars i would. If they can't even make a house livable for a new tenant, it scares me to think about how they'll handle future maintenance requests. to anyone considering renting from wilmoth: DON'T. P.S. I've never left a negative review for a single business in my entire life until now. EDIT: Wilmoth has done a decent job of getting everything fixed (i still can't take a shower or use my kitchen sink but someone's coming to fix that tomorrow). I understand the weather played a part, but it certainly wasn't the entire cause of the issue. The furnace was out and the house was well below freezing with icicles hanging out of the sinks. I understand that this can happen in a matter of a few days, but given everything else, i'm skeptical. The reason the window was never fixed seemed less due to a miscommunication and more due to lack of any communication at all. The person they sent out "fixed" the wrong window because they were never told where the window was, and I feel like someone should have come out to inspect the house AFTER the work had been done, not just prior. And if someone did in fact do that, why was I not informed that the house wasn't move-in ready? A broken window during such cold weather is a pretty big deal. We also weren't allowed to do an inspection of the property ourselves prior to move-in to make sure things had been fixed (i've been able to do this everywhere else i've rented with no issue). I don't remember the reasons they gave for this but they made little to no sense. After doing some research and speaking to people Wilmoth has worked with in the past, it seems they have a history of letting tenants move into homes that aren't ready to be lived in, without first informing them. I got lucky because I still had somewhere warm to stay for the next couple nights, but I still feel it's worth warning people looking to rent from them. All of that being said, I will be changing my review from 1 star to a 3 because they have been good about getting people out here to get things fixed in a (somewhat) timely manner. But here's some advice to anyone wanting to rent from them: get absolutely everything in writing and don't rely on being able to move in on your exact move-in date.

Experiencia negativa: Wilmoth offered a $250 gift card drawing for 5-star positive reviews. The majority of the positive reviews are from this. Wilmoth is terrible at maintaining their properties. I have lived in a Wilmoth managed home for 6 months. We had at least a dozen maintenance issues when we moved in - many of which took them weeks to respond to.

Experiencia fantástica: The application process with Wilmoth group was thorough and fair. The property is nice a they are listed at a fair price. My previous landlord was a huge national company that had no idea who I was. Whenever I need help/maintenance with the rental I can text, email or call and a local person will get back to me and have the issue resolved!

Experiencia positiva: Its been less than a year since I have moved in, however I will say most if not all my concerns have been addressed in a timely manner. Makes you feel good to know your concerns are as important to them as it is to the tenant.

Experiencia negativa: These guys are absolutely slum lords by definition. Their maintenance is a joke and properties are not move in ready. They are lucky the board of health doesn't go through these walk throughs. UPDATE - NO, I'm not with any group up in Lebanon and REVIEWS aren't where you should come to address other concerns. This is where the public can share information and experiences. You seem to have a response & excuse for everything. Maybe if you spent half the time running & caring for your properties as you were playing damage control on Google you wouldn't be as bad.

Experiencia fantástica: Outstanding and very Profesional Property Management Company.The Wilmoth Group is very focused on meeting the needs of their residents and does an outstanding job maintaining their properties. Thank-You for being a top notch company to lease from! Michal Main (Long Time Resident).

Experiencia fantástica: We absolutely love being tenants with Wilmoth group! Communication with them is phenomenal. If we ever have any issues or questions and we reach out, the response time is swift!