Proper-T Management Services

Experiencia fantástica: Outstanding job and took extra time to make the transition into a renting atmosphere very enjoyable and relieving the stress I was experiencing. Definitely a 5 Star job by a very conscientious Lady.

Experiencia fantástica: I have used this service for a few years now and my property manager Zane is 5 stars. She is professional and responses in a timely manner. I would definitely recommend this her services.

Experiencia fantástica: Ms. Zane was such a blessing and so much help !!! She made this transition easy and smoothed. If I noticed something and mentioned it to her, she made sure to take care of it!!

Experiencia fantástica: Zane, has been a true blessing to me through this journey. I mentioned that it was my first house that I was renting, which came with nerves for me, but the second I told her this she was nothing but supportive, helpful, and reassuring. She has been with me every step of the way, and wouldn’t want an agent any other way. She really made this process go smoothly and very quickly for me and I am forever grateful for her.

Experiencia negativa: Currently paying $1,000 plus to live with roaches at 310 blount st. Pest control takes forever. ProperT Management takes days to respond. 10/10 would not recommend.

Experiencia fantástica: The customer service I experienced was great. I was helped by George Glaser, and he made the interaction very easy and enjoyable.

Experiencia fantástica: George Glaser was an absolute blessing to work with. He made everything crystal clear and I can’t thank him enough for what he has done for me personally with his knowledge. He also seems like an amazing man, would highly recommend going to him if you are looking for anything and have questions.

Experiencia fantástica: George Glaser was amazing with helping me! He was kind, listen to my questions and provided adequate answers! Loved my experience!

Experiencia fantástica: George Glaser rocks! He is very good at his job.

Experiencia negativa: We are property owners and have used this company for over ten years - we started with them when they were much smaller and operated under H2 Property Management. Since transitioning to Propert-T their service has declined rapidly and is very disappointing. We entrusted them our property to their care and we feel let down in multiple ways from disregard to the upkeep of our property to charging us unreasonable amounts for recent repairs with very poor workmanship. We currently have an accounting mess that continues unattended for months and we have been underpaid rents because of their messy accounting. Property manager and his supervisor are not responsive and I just can't wait for current lease to be over to change management company. I do NOT recommend you entrust YOUR REAL ESTATE INVESTMENT to this company unless management gets their act together and stops promising and start delivering what they are getting paid to do.

Experiencia negativa: I moved into my unit on October 27, and within days I experienced some of the worst property management I have ever encountered. First, at move-in, Property T Management attempted to overcharge me for a full month of rental insurance, even though I only lived in the unit for 5 days of that month. I immediately notified them and requested the correction, but no one has contacted me to resolve the issue. I have never spoken to a property manager, despite repeatedly asking to speak with someone higher than the office staff. Due to their lack of communication and unwillingness to correct their mistake, I had to serve them with a formal written complaint. Then, today, things got worse. The unit they moved me into has a known history of sewage backup, which was never disclosed to me. After a full day of rain, I heard bubbling in both toilets. When I went to record it, raw sewage began pouring from underneath the toilets and filled the bathtub, flooding the bathroom with contaminated water. This is a severe health hazard and completely unacceptable. Neighbors later told me the previous tenant had the same issue and had to shower at a gas station because management never fixed the problem. Management’s neglect, lack of transparency, and failure to maintain the property have made this entire experience a nightmare. Because of ongoing safety issues and their refusal to address any concerns, I have already submitted my notice to vacate—less than two weeks after moving in. Future renters: stay far away from Property T Management. They do not communicate, they do not maintain their properties, and they do not take responsibility for their own errors. I would not recommend this company to anyone.

Experiencia fantástica: I’ve had an excellent experience working with Zane Cleveland as our property manager. She’s responsive, organized, professional, and consistently follows through on requests. Communication is quick, and most issues are resolved in a timely manner.

Experiencia fantástica: George is extremely helpful and knowledgeable! He is prepared and very helpful through the entire leasing process. 5 star service!

Experiencia fantástica: George was very helpful and professional throughout the renting process. Highly recommend!

Experiencia fantástica: I couldn’t be more impressed with the level of service Chris provided while showing homes in Tallahassee. He was professional, punctual, and incredibly knowledgeable about every property we toured.

Experiencia fantástica: I recommend asking for Chris he is super helpful and knowledgeable when searching for your future rental!

Experiencia fantástica: My husband and I are incredibly pleased with Zane at Proper-T Management. She helped us sign our lease quickly, and has been amazing ever since. I can reach out to her with a question or concern and she will respond and assist us very quickly. We feel well taken care of, and it’s been the best experience we have had with renting.

Experiencia fantástica: Chris Posey showed me some different properties and he was phenomenal to work with. High recommended him!

Experiencia fantástica: 5 starts for Chris! Amazing at what he does. Ask for him when looking for your future rental with Proper-T Management.

Experiencia fantástica: Chris Posey is the best at what he does! Helped me find many options for my future rental.

Experiencia fantástica: Wow electric. George really brought the energy. Giving such vibes. Absolutely Glaser made our house rent very easily and made it hands off. Swiping right on this guy

Experiencia fantástica: George was awesome, and was a huge help to me! Definitely recommend

Experiencia fantástica: George helped me out so much, he was great! I absolutely recommend having him help you out!

Experiencia fantástica: Zane Cleveland is hands down the best realtor I have worked with. She goes above and beyond for her tenants making sure they have the best experience.

Experiencia negativa: I have no idea how there are so many 5 star reviews present for Proper T. They look fake if you actually read them. They never answer the phone, they never answer emails, maintenance gives you no updates, and this is all after they rebranded from H2 or got bought or whatever happened. Maybe my homeowner was so stubborn that ProperT got a bad rap, but the communication was so sparse that I would never know any better. I had 3 or 4 different property managers over the 2 years I lived at one house, and at least 2 or 3 different maintenance coordinators. Numerous promises about property repair and upkeep prior to AND during the lease that never occurred. They completely ignored requests to repair the rotting and hole-ridden wooden porch, and made very little effort to patch the hole in the roof which was letting squirrels into the attic. The sliding glass door opened poorly and didnt lock despite 2 separate maintennace requests to repair it. My biggest issue was that the pool we had was being maintenanced/paid for by ProperT for our first year on the lease, but they stopped paying it early when a repair was required and the pool became unusable for the entire second year of our lease. At least we got to see turtles living in the pool :) It's also been several weeks past when they promised to return the deposit, and I still haven't seen it even after I got in contact with them (after the third attempt). If you find a nice property to rent, good luck. Just keep in mind that you are on your own and they are only out for your money.

Experiencia fantástica: Zane has done an amazing job as our property manager. She communicates with us frequently about our property and provides outstanding management services. We recommend her highly.

Experiencia fantástica: George Glaser really helped me out in finding a property. He helped me find the dirt cheapest property so I could be as greedy as possible. On my slumdog millionaire grind.

Experiencia fantástica: Had some great tours. George Glaser helped me out a ton, loved his input and gave some great lowball price suggestions. Love that guy someone better be giving him some extra money

Experiencia fantástica: I don’t usually write long reviews, but George absolutely earned this one. I’ve dealt with plenty of property management companies over the years, and most of them make you feel like a number on a spreadsheet. George at Proper-T Management couldn’t be more different. He went out of his way—multiple times—to help me with an issue that most property managers would’ve ignored or dragged out for weeks. From the very beginning, George treated my situation like it mattered. He actually listened, asked the right questions, and didn’t give me the runaround. Instead of canned responses or excuses, he gave me clear steps, followed up when he said he would, and handled everything with a level of professionalism you just don’t see anymore. When there was a problem to fix, he didn’t point fingers—he solved it.

Experiencia fantástica: I had an excellent experience working with George Glaser at Proper T during my housing search. From the very beginning, George was incredibly attentive and took the time to understand exactly what I was looking for. He didn’t just send random listings—every option he showed me actually matched my needs, preferences, and budget. Throughout the process, George was consistently responsive and easy to reach, whether I had a quick question or needed more in-depth guidance. He explained everything clearly and made sure I always knew what the next steps were. What stood out most was how patient and supportive he was. Searching for housing can be stressful, but George made it feel straightforward and manageable. His professionalism, knowledge of the local market, and genuine care for his clients truly set him apart. It never felt like he was rushing me or trying to push me into anything; he really wanted me to feel confident and happy with my decision. Thanks to George, I found a place I love, and the whole experience was smoother than I expected. I highly recommend George Glaser and Proper T to anyone looking for housing—he’s reliable, dedicated, and truly great at what he does.

Experiencia fantástica: George was very helpful. I got to see so many great house options. Very good communication and politeness. 5 stars from me.

Experiencia fantástica: If you’re looking for anything regarding property services in the Tallahassee area this is the company to go to. George specifically was a great help with the process! 10/10

Experiencia fantástica: Just wanted to come here and say that george glaser helped out so much and even gave me his number if I needed more help ;)

Experiencia fantástica: Thank your George Glaser for making my experience with Proper T-management services experience super duper awesome

Experiencia fantástica: George Glaser gave some people a house tour and he was super helpful.

Experiencia fantástica: George Glaser made the entire process of renting out my property incredibly smooth and stress-free. From start to finish, he was professional, knowledgeable, and always quick to respond to any questions I had. He provided great guidance on pricing, marketing, and preparing the home, and he brought in high-quality applicants right away. What really stood out was George’s dedication and communication—he kept me informed at every step and handled all the details with care. Thanks to him, my property was rented quickly and to the right tenant. I highly recommend George to anyone looking for a reliable and skilled real estate professional. Truly a 5-star experience!

Experiencia fantástica: I had a really good experience with these guys. George especially made the whole process a lot better.

Experiencia fantástica: George did a great job and really helped me out. Very cooperative and a great guy, helped me get just what I was looking for.

Experiencia fantástica: Great customer service! George helped me out so much with my property.

Experiencia fantástica: George was so helpful in finding my new property! He was very understanding with my tight schedule as well as my tight budget. I’ll be back for my next property with George!

Experiencia fantástica: George helped me look at some houses, he was honestly fun and knowledgeable in regards to the places I was looking at!

Experiencia fantástica: George did a great job managing my property! Very respectful and well spoken young man. Would gladly give them my business again.

Experiencia fantástica: George Glaser was very kind and cooperative with my request. He did a great job and I’m very pleased.

Experiencia fantástica: George has done a sensational job helping me with this service!!! I love George and George loves his clients. He’s amazing. MVP

Experiencia fantástica: George Glaser was absolutely outstanding to work with! He was so helpful in answering all my questions and fulfilling my requests.

Experiencia fantástica: I was in the streets struggling to get by and George Glaser got me a house. This man is the best.

Experiencia fantástica: George Glaser was very helpful and knowledgeable. Would use Proper-T Management Services again!

Experiencia fantástica: George was very helpful and knowledgeable about the properties. I would use proper-t services again. Thank you!

Experiencia fantástica: This company is a very good company to rent with. I am very pleased with my overall experience. This was a very smooth process because George was able to help me get this apartment. I would definitely rent from them again in the future.

Experiencia fantástica: George Glaser is the best worker they have. He is respectful, kind, and very clearly joyful in his work. I lime him.

Experiencia fantástica: George was very helpful throughout the whole process, highly recommend!

Experiencia fantástica: George G was very helpful for my experience here overall and aided me with my needs and saved me lots of time

Experiencia fantástica: George did an amazing job he helped me out so much!!!

Experiencia fantástica: George Glaser was a phenomenal help! He was absolutely fantastic. Great services all around.

Experiencia fantástica: George Glaser really helped me out and provided the best customer service I could ask for. Great company!

Experiencia fantástica: Thank you Zane for making this a smooth moving transition, assisted in every way and quick to respond.

Experiencia fantástica: We have been renting through Property T for 3 years now. Zane has been the most responsive and helpful property manager we could ask for. Always quickly responsive to our questions and needs.

Experiencia fantástica: Zane has been an absolute dream to work with,from the onset she was a dream to work with making the whole experience a dream. I would highly recommend her to anyone looking for a truly outstanding agent. *****

Experiencia fantástica: Zane is hands down the best property manager i have ever worked with

Experiencia fantástica: Chris posey was very professional, friendly, and helpful while showing me properties.

Experiencia fantástica: Cody and Kim are great, working with the Blue team is super easy! I feel confident renting from them.

Experiencia negativa: My roommates and I have had such trouble with this company. When renting from them it really doesn’t feel like they’ve got your back. We’ve been dealing with a horrible smell coming from our vents from under our home for quite some time now. It was “fixed” once but the smell never went away. Now, plumbers came to fix the pipes under our home, and informed us that our pipes were quite literally deteriorating, and that’s what the smell is. We now know that’s why we’ve had issues with our sinks clogging as well. We were promised that this would be fixed about 2 weeks ago and it is now being delayed until next week, again. It’s exhausting to deal with this. We can’t even have people in our home and we can’t use our kitchen. There is no urgency.

Experiencia fantástica: Chris posey is real gentleman and he help me to find the best design He understood my need and spent a lot time for my idea Thank you chris

Experiencia fantástica: Mr. Posey was very helpful and took his time to assist us and answer all our questions. I highly recommend him to anyone looking for a place to rent. Thank you, Chris Posey!

Experiencia fantástica: After managing my rental myself for a few years, I turned to Proper-T to help with screening new tenants, collecting rent, and being the point of contact for my property. I was a little nervous, but after meeting Cody and going through the onboarding process, I have been super pleased with their service. The portal is easy to use and they take care of all the ins and outs - so I can stick to my day job. Thanks Cody and Proper-T!!

Experiencia fantástica: 5 stars for the Proper-T Management team. Mr. Posey was extremely helpful and professional.

Experiencia fantástica: Big thanks to Chris Posey and the Proper-T Management team for helping me with finding my future rental! Very professional individuals at Proper-T Management.

Experiencia fantástica: Proper-T Management Services deserves all five stars! Alyssa was incredibly helpful from day one. She made the application process smooth and stress-free, keeping me updated at each step. Their quick service really stood out: emails and calls were answered promptly, and any small hiccups were handled right away. Most importantly, Alyssa personally made sure I was taken care of, checking in throughout the process and following up to confirm everything was set. I felt supported the entire time. Highly recommend!

Experiencia fantástica: Proper-T Management Services has been amazing to work with, and Alyssa made my experience easy and enjoyable. She guided me through the renewal process with thorough explanations and provided quick, clear responses to every question I had. I really appreciated how consistent and professional she was while still being very friendly and approachable. This has honestly been the best and most seamless experience I have ever had with a property management company!

Experiencia fantástica: Proper-T is great! Alyssa is especially helpful. She was informative and responsive throughout our whole interaction.

Experiencia fantástica: Proper-T Management Services has been amazing! Alyssa was so helpful—she explained everything clearly and made the renewal process quick and easy. She was friendly, consistent, and always made sure I was taken care of. Highly recommend!

Experiencia fantástica: I had such a positive experience working with Proper-T Management Services! Alyssa went above and beyond to make sure everything went smoothly. From the moment I started the application process to the time my renewal came around, she was quick to respond, super friendly, and always clear when explaining things. What I really appreciated most was how she took the time to walk me through every step in simple terms and made sure I felt completely comfortable with each part of the process. Anytime I had a question or a small issue, Alyssa handled it right away and followed up to make sure everything was resolved. You can tell she genuinely cares about the people she’s helping. It’s rare to find that kind of consistency and attention to detail—Proper-T and Alyssa really set the standard. I couldn’t recommend them more!

Experiencia fantástica: I had a great experience with Proper-T Management Services! Alyssa was incredibly helpful throughout the entire process. She made the application and renewal process smooth and stress-free — everything was explained clearly and in simple terms. Whenever I had a question, Alyssa responded quickly with thorough answers and made sure I fully understood each step. Her friendliness and professionalism made me feel confident that I was in good hands. She personally went above and beyond to make sure I was taken care of. I couldn’t recommend Proper-T Management Services enough!

Experiencia fantástica: Alyssa was so helpful! I’m so glad I decided to go with this company, she is amazing

Experiencia fantástica: So glad I decided to go with this company in Tallahassee. Alyssa was so personally helpful I truly felt taken care of

Experiencia fantástica: I had such a great experience with Proper-T Management Services! Alyssa was incredibly helpful throughout the entire process. She made the application and renewal process so simple and stress-free, clearly explaining every step and answering all my questions thoroughly. I really appreciated how friendly and consistent she was—she always made sure I was taken care of and that everything went smoothly. Anytime I had a concern, she addressed it right away and found a solution quickly. It’s rare to find customer service this attentive and professional. Definitely a 5-star experience!

Experiencia fantástica: I had such a great experience with Proper-T Management Services! Alyssa was incredibly helpful throughout the entire process—she made everything easy to understand and always took the time to answer my questions thoroughly. The renewal process was smooth and quick, and she personally made sure I was taken care of every step of the way. It’s rare to find such friendly, consistent service, and I truly appreciate how professional and responsive she was. Highly recommend!

Experiencia fantástica: I had an excellent experience with Proper. The service was prompt, transparent, and very detail-oriented. Alyssa went above and beyond to make sure everything was handled quickly and correctly. Her professionalism and responsiveness made the process stress-free. Definitely a five-star experience.

Experiencia fantástica: Alyssa was so helpful!!She was so friendly and helped me so much with my renewal process !!

Experiencia fantástica: I had such a great experience working with Proper-T! Alyssa was amazing! Professional, responsive, and so helpful every step of the way. She made the whole process completely seamless, from communication to move-in details and payments. Any time I had a question, she answered right away and made sure everything was clear and easy to understand. Highly recommend Proper-T!

Experiencia fantástica: We had an excellent experience with Proper. Communication was prompt and professional, their process was thorough, and the deposit/payment steps were seamless. Alyssa went above and beyond answering questions and guiding us through each step. Highly recommended for reliable service.

Experiencia fantástica: I had such a great experience working with Proper! Alyssa was amazing—super responsive, friendly, and made everything go smoothly from start to finish. The process was easy and transparent, and she answered all my questions right away. Definitely recommend Proper if you want great service and people who genuinely care!

Experiencia fantástica: Proper-T Management really cares about their clients. Clay is the best!

Experiencia fantástica: Proper T is the best of the best in the industry! Extremely professional company and helps us with all of our needs constantly! Would recommend working with them 10/10!

Experiencia fantástica: Absolutely the best Property Management company in Tallahassee. Clay & Forrest are phenomenal!

Experiencia fantástica: Best property management company around! The team really cares about making the experience great. Clay and Forrest are tremendous professionals. Highly recommend!

Experiencia fantástica: Forrest with Proper-T Management Services goes above and beyond. 5 star interactions every time with Forrest!!

Experiencia fantástica: The Blue team at Proper-T (Cody and Kim) made the whole moving in experience a breeze. I also can’t give enough praise to Chris for being a great agent and showing me the multiple properties I wanted to see. The electronic system they have in place makes it easy to submit all the forms they require for background checks to utility verification. I never questioned if I had missed a form but also the team was super responsive to questions I did have via text and phone call. Has been a great experience and would highly recommend them.

Experiencia negativa: Absolutely awful. Upon move-in, the place reeked of ammonia. We were promised new carpet that we never received, and then they tried charging us for said carpet upon moving out. FRAUDULENT!! The place was not cleaned at all. We spent the first weekend cleaning the entire unit ourselves. We also hired professional cleaners upon move out, yet they charged us for a “deep cleaning.” Maintenance was nice, but the property management itself did not care. They used to be called H2O property management and changed names because they have a bad reputation but DO NOT BE FOOLED! They are still just as bad. Avoid renting from them at all costs.

Experiencia negativa: If you’re looking for a company that doesn’t care about their residents- proper T is it. When I moved in the house was a complete mess. It looked as though nobody had cleaned or painted. The floors were dirty. The walls were dirty. There was items in the kitchen sink. There were flies on the wall. The electrical outlets were missing their covers. The floorboards were messed up. There were cracks in the ceilings and the walls. And I can remember asking on move-in day if they would be painting the walls since they were visibly dirty and they said no because that was “cosmetic” issue. Attached is pictures from move in day. Immediately after moving in, I made several maintenance requests. And it took months to complete them IF they were completed. At a certain point, we just started doing the maintenance for ourselves out of pocket. There was a tornado during our stay and we had a bunch of trees fall on the fence in our backyard. And I requested for the fences to be fixed because I have dogs. They never fixed the fence so every time they went outside, I had to watch them because they would jump the fence if they weren’t being watched. We had a faucet leak in our bathtub that was left unchecked for months, even though I had requested it to be fixed as soon as I noticed it. Because they didn’t fix this leak our water bill soared. And mold started to grow in the bathroom, even though we regularly cleaned it and bought a dehumidifier to put in there. Upon move out, I made sure to thoroughly clean the house: cleaning the walls, steam cleaning the baseboards and the windowsills, wiping off the exterior of the house, sweeping and mopping the floors, cleaning off the cabinets, vacuuming up any dust, cleaning the ceiling fans and all the mirrors. I have never thoroughly cleaned a house as well as I did when I left, but yet I still got charged a $600 cleaning fee for move out and a $300 painting fee for move out even though the house wasn’t painted when I moved in. They actually sent my security deposit claim later than the legal date they were supposed to so their request was invalid according to the Florida statutes. And I had requested the security deposit claim less than a week after I moved out. But here we are after almost 2 months of move out, and I have yet to see my security deposit be returned. My neighbor actually had a similar experience where they “lost” her deposit in the mail after she moved out. I wouldn’t be surprised at all if this “happened” to me too. The management team was incredibly hard to reach and did not care at all about their residents. I would give them zero stars if I could. My “property manager” was Forrest Speake and he was absolutely useless. The only time I ever spoke to him was on the move in date and nothing good came of it. The rest of the management team seemed to follow this terrible care of their residents. The only good thing about this experience with proper T was the maintenance man we had for the house- Cleef and occasionally Rey. If I ever had a maintenance issue, I wouldn’t even put in a request. I would just text them and they would come and fix it if they could. The house was really old and it was a duplex, so it was obvious that our side of the house was quickly built and clearly not meant to be a house. So, some of the issues we encountered would require a lot of demolition, And the owners weren’t willing to pay for that. But those two men were extremely helpful through our entire stay and I would rate them five stars independently of the company. This was the worst experience I had with a leasing company in my eight years of living in Tallahassee. I would never ever recommend this company to anyone in Tallahassee. If you are considering them don’t. Find something else cause I can guarantee it will be better than them . You will regret your decision if you decide to lease with them.

Experiencia negativa: These people are the biggest rip offs. They are not local they charge one fee after another with no explanation where your money is actually going!! I strongly recommend no one using them ever!!!

Experiencia fantástica: Nick was fantastic.He was able to juggle his schedule to accommodate our needs. I’ll be keeping his number for future property needs.

Experiencia fantástica: I absolutely love Proper-T Management Services. My son has been a resident for almost 2 years since he’s been in Tallahassee for college at FAMU. Once I had a problem with my rent being processed on the wrong bank account and I ended getting a NSF charge. By the grace of God, I spoke to Janice Santiago about my mistake. Janice was so sympathetic and professional. She spoke with the property manager Nick and he approved as a one time since I’ve NEVER been late to remove the late fees. My son is a sophomore and has two more years in Tallahassee and I feel so secure of him staying with Proper-T management Services. They’re so professional and take care of anything my son needs in his unit. I wish I could give this rating a 1000 because that’s how great this company is. Signed by Latoya (Mitch wife)

Experiencia negativa: I lived at 310 Blount Street for two years. Overall, the apartment itself was decent — I’d give it a 4 out of 5. The location is convenient, but expect consistent noise due to its proximity to a busy street. The walls are concrete but still paper-thin, so don’t be surprised if you can hear (and smell) whatever your neighbors are doing. Maintenance was generally responsive and helpful — when you could actually reach them. The real issue is with the property management team. Communication is practically nonexistent unless it involves collecting your rent. Upon moving out, I received a letter stating only $300 of my $1,000 security deposit would be returned with vague and inaccurate charges. One of the most questionable fees was a "deep cleaning" charge, despite the unit being in questionable condition when I moved in. It reeked of Fabuloso and what I later confirmed was cat urine — I even found a cat toy left behind. Walls were covered with screws, hooks, and stickers. During my official move-out walkthrough, only a light cleaning was noted — yet they still withheld hundreds of dollars. The math and logic doesn’t add up. FYI I moved at the end of April and have yet to receive those $300, it’s giving charge it to the game. And professional painting?? Lol. There were also multiple issues with towing. My car was nearly towed twice despite being parked properly with a decal. Management acknowledged their mistake the first time but never followed up. The second time, they didn’t respond at all. Nearing the end of my lease I was told there would be tours of my apartment, no regards to my schedule. 1 days notice is legal, but it is very inconsiderate. The dumpster area is constantly messy — a combination of poor upkeep, loitering, and nearby unhoused individuals — and it stays that way for most weeks. Bottom line: While the apartment itself may seem appealing, the management's lack of communication, accountability, and transparency made my time there extremely frustrating. I strongly recommend future residents document everything, go in with low expectations, and don’t count on getting your deposit back. They answer online reviews quicker than emails or phone calls — take that as you will. ***Update It’s 08/29 and I’m just now receiving a check that was “sent” on 08/26. Kim B. and Cody blamed an “accounting issue”. I reached out for months with 0 response, only to be told my voicemail “may have gone to another office.” Completely unprofessional on the companies behalf- Imagine if my rent had been 4 months late.

Experiencia negativa: Absolutely the worst property management company I’ve ever dealt with. Their communication is practically nonexistent, and when they do respond, it’s unprofessional and unhelpful. They’re clearly money hungry, charging high fees while providing little to no real service. On top of that, they turned over a house that they claimed was cleaned, but it was absolutely filthy — completely unacceptable. Save yourself the stress and frustration; I would never recommend this company to anyone.

Experiencia fantástica: Cody has been very helpful with helping us find a bigger space in the same building. He has been timely, communicative, professional, understanding, and has answered all of our questions. We definitely recommend Cody to future Proper-T residents.

Experiencia negativa: Truly awful experience living as a tenant of this company! As a tenant I have never experienced such disrespect from any other management company! Do not live here, the property managers do not care about their tenants! Communication to tenants was never timely and concerns went without response more often than not. Maintenance requests went ignored until they became emergent - our washer/dryer was faulty for months and did not get replaced until it flooded our unit. The company sent myself and my roommate an email stating that we were being evicted in 45 days and then immediately after followed up saying it was an "accident" and that we were not getting evicted (how does that happen?!), and then after eventually selling our building to a new property management company stopped responding to tenant communications all together, even though the new company would not be handling tenant issues until the start of the following lease term. The to-do list for tenant move out was sent out three days AFTER the lease ended, and as a result we were charged for things we were not made aware needed to be taken care of. Everything listed above have been management-caused issues! I have been attempting to get in contact with Clay for WEEKS regarding the return of our security deposit and have not received a response - I resorted to calling and after being told he would "circle back with me tomorrow" but he never did. I would love to move past this experience now that I'm moved out but the company is making that extremely difficult due to their lack of direct communication, which is something they claim to value on their website. I need answers and have not received any.

Experiencia fantástica: Ended up having to sublease my apartment out before the year began, but Janice was awesome in making the process swift and seamless. Very kind and understanding.

Experiencia negativa: One of the worst experiences I have had with a property. Just moved out after 2 years of being in one of their properties. The property was in an awful area - that’s my bad for not knowing. But, after my car and home had been broken into multiple times they refused to help replace certain things. I pay for maintenance services that I had put multiple work orders in for and they never would schedule or show up. At the end of my leasing term, about 6 months to closing, they eventually just stopped doing maintenance when I requested. When moving out they charged me $980.50 instead of fixing it when I requested through my PAID FOR maintenance services. They are horrible with communicating these things to you. At move out I requested a walk through multiple times and they never reached back out to schedule - instead they just charge me for things that were not broken to begin with. They say I NEED to schedule a walk through then they say the property manager will do it on his own. Nick P. not helpful in any way. When reaching out he was snippy when I expressed they are not communicating effectively after my door was kicked in and I asked why I was charged for it being fixed. Mind you, I did not mind paying for the fix - it was the fact that they told me it was covered under what I pay for for maintenance and then without warn charged my account and threatened me with extra fees if I did not pay. I signed a lease with certain amenities and they don’t compensate when it’s not provided. They change their name from H2 to Proper-T, but the company remains unresponsive and inexpressibly terrible. Please do not lease with this company.

Experiencia negativa: Absolutely Horrible Experience – Roach Infested, Filthy Apartment and Dishonest Management If I could give 0 stars, I would. Moving from Michigan, we signed our lease online because we trusted the property management. That was a huge mistake. The very first time my boyfriend walked into the unit, he immediately smelled a strong roach odor. He voiced his concern on the spot, and the property manager, Clay, completely brushed it off. That same day we found roaches crawling in the kitchen. The apartment was filthy when we moved in, and to make it worse, we discovered roach traps and spray already under the kitchen cabinets. They clearly knew there was an infestation and tried to cover themselves by pretending they “had no idea,” even though the evidence was right there. This has been the worst experience of my life and my first time dealing with something like this—especially with 2 small children. I kept reporting the infestation, but they did nothing. Pest control barely came, and when they did, it didn’t fix the problem. Management clearly didn’t care. To make things even worse, they refused to let me break my lease even though the apartment was unlivable. I ended up moving out early just to protect my kids, and still had to keep paying rent on an empty, roach-infested apartment to avoid ruining my credit. And even after moving out, they kept charging me. They even keep changing their company name to hide all their bad reviews—from “H-2 Property Management” to “Proper-T Management”—so future renters won’t see all the terrible experiences people have had. Moving to Florida was supposed to be a fresh start, and instead it turned into a nightmare. If you value your health, sanity, or money, do not rent from this company.