Fieldstone Association Management

Experiencia fantástica: Great services by Fieldstone for our community. Kyle our community association manager is super responsive.

Experiencia fantástica: I worked with Emily during a ARC request and it couldn't have gone smoother. Emily and Fieldstone have been great to work with.

Experiencia fantástica: John Albano has been instrumental in guiding us through a challenging HOA matter. He’s consistently responsive, ensuring we’re informed every step of the way, and the outcome left us more than satisfied.

Experiencia fantástica: Kathy, the Reunion Activities Director, is nothing short of fantastic. She is a breath of fresh air for the community. The way she plans events and even involves her own family shows how much she genuinely cares. It’s clear she’s not just organizing activities — she’s building community. Her energy, attention to detail, and heart for people make a real difference. We’re grateful to have someone who puts so much effort into bringing everyone together.

Experiencia fantástica: Emily was great at assisting with my home request and making it a smooth process.

Experiencia fantástica: Our Fieldstone property manager, Christina Tomlinson, works hard to ensure we have one of the nicest, best-maintained communities in Atlanta. Her level of engagement is second to none! We get timely communication and advocacy for any issues that affect our community, like the recent water cooperation outage we recently experienced. It was reassuring to know that our management was inquiring on our behalf. Christina is always responsive and helpful when I've reached out,,She has earned Five Stars! We appreciate you Christina! Thank you

Experiencia fantástica: I’m very pleased with the customer service. Christina Tomlinson does awesome job. Her response is very fast and helpful with information when is needed. Thanks

Experiencia fantástica: Excellent service from Emily Bryan! She is very professional and gets things done.

Experiencia fantástica: Mr. King, Thank you for the follow-up phone call this morning 02/04/26 thank you for your time and consideration in handling this matter. Ms. Parker,

Experiencia fantástica: Fieldstone manages our HOA. John Norwood, our community manager has been outstanding. The few times I had to reach out for approvals, etc. he has been very responsive and helped answer my questions and solve my issues!

Experiencia fantástica: Fortunately I haven’t had many issues to address within my neighborhood but when I have our representative, John Norwood, has immediately addressed them with positive results. It is comforting to know you have someone to react to any concerns you may have.

Experiencia fantástica: John Norwood is always very responsive and helpful when I have questions about the HOA in my neighborhood

Experiencia fantástica: Emily Bryan helped with my HOA registration. She clarifies and replies to our emails promptly. Been very happy with Fieldstone Association Management. She has made the process very easy.

Experiencia fantástica: Ran into an issue with the HOA assessment and John Norwood sorted it out promptly. I appreciate the quick turnaround John always has and his attention to all things HOA related.

Experiencia fantástica: John Albano was fantastic. I am getting ready to list a home in a community he manages, called him to validate a number of HOA qs, he spent around 15m w me answering every qs. Other management companies would say, submit a closing letter request. Great job John and thank you again.

Experiencia fantástica: Kathy Peterson has transformed community engagements and events in the neighborhood! Kathy goes above and beyond to help neighbors connect and create new relationships and memories!

Experiencia fantástica: I am a new homeowner in a property managed by Fieldstone Association Management. I would like to give a 5 star review to John Norwood, Community Association Manager, for his assistance in getting us acclimated to the neighborhood and ensuring that I have all of the required HOA information. Thank you, John. Very much appreciated.

Experiencia fantástica: John was incredibly responsive to my inquiry and addressed my concerns right away. His professionalism and attentiveness made the process smooth and stress-free. Highly recommend him as a property manager.

Experiencia fantástica: Recently I worked with John Norwood for our community Sentinel Chase maintenance issue. He was very proficient and prompt to respond my questions. I greatly appreciate his time and efforts to quickly resolve my issue.

Experiencia fantástica: Normally when most people think of HOAs people sigh or gripe; however, this HOA and its board have been very professional and communicate effectively. Especially Emily Bryan who is our president I believe of our neighborhood. Whenever I had issues or problems she was quick to respond and handle any situations I had. Thank you Emily and the team for outstanding work!

Experiencia fantástica: Had the pleasure of working with Michelle Reardon and my experience has been great. She was extremely helpful and went above and beyond, Thanks Michelle!

Experiencia fantástica: My most recent request for modification to Sonya Avila of Fieldstone HOA went very smooth. A much quicker turnaround time than my last request. Definitely worked well with my timeline.

Experiencia fantástica: Ms. Destiny Bean is exceptionally efficient and consistently demonstrates a rapid response to email. Her communication is clear, timely and reliable, making collaboration smooth. Her responsiveness and professionalism are truly appreciated.

Experiencia fantástica: It was great working with Christina on fence approval process. She has guided us with examples and made it easier for us to follow through the approval process

Experiencia negativa: I had a disappointing experience with Fieldstone. Communication with the property manager, Kelly Youngblood, was lacking, as my emails went unanswered. Additionally, the overall management of the community did not meet expectations. I hope improvements can be made in responsiveness and community oversight.

Experiencia fantástica: It was a pleasure dealing with Emily to get our modification plan completed for our fence! She is a pleasure to work with and answers your emails promptly!!

Experiencia negativa: The HOA management company is increasing our fees in the Bold Spring neighborhood, but there are a multitude of issues with the neighborhood that have yet to be addressed: -Several street lights aren’t working -The lights at the basketball court aren’t properly installed, and the wires aren’t buried -The park’s trash cans rarely have trash bags in them, so trash gets everywhere -The park pavilion is not maintained despite a significant amount of money being budgeted for it. There are wasps everywhere, so much so that a resident had to take of the issue himself rather than wait for our useless “building maintenance” that the board spent $1,350 on. -The walking trail in the neighborhood is not maintained. There are downed trees blocking the path and it’s covered in mud. Even though our hoard spends $60,000 on landscaping. When we emailed Sylvia about our concerns, she sent a cookie cutter email pretty much saying this is the board’s decision and there’s nothing the homeowners can do until we take over. The HOA board needs to demonstrate that they can be good stewards of **our** money before they try charging more fees. As of right now, I would never recommend living in any neighborhood managed by this company. They overcharge HOA fees and provide nothing in return.

Experiencia fantástica: Great experience. Emily Bryan was very prompt in response and helpful.

Experiencia fantástica: We are new to the Foundry Community in Alpharetta and have reached out multiple times to Sonya (with Fieldstone Association Management), always with great results! We find Sonya to be responsive, knowledgeable, and solution-focused. She consistently provides clear answers to our inquiries, helpful links where relevant, and timely updates on community projects. We appreciate her professionalism and support . . . she's made the transition into our new home so much easier!

Experiencia fantástica: John Norwood with Fieldstone is great to communicate via email with you in a timely manner, pays quickly, and makes sure communication with the neighborhood is timely. Great to work with! We (Rich Lighting Co) have the pleasure of decorating the neighborhood entrance every year!

Experiencia fantástica: Ally Venable is an amazing community association manager. She is responsive to requests, big and small, and always is very helpful. You can tell she really tries to look out of the best interests of the residents.

Experiencia fantástica: My husband and I attended a Veterans event last night at Reunion, organized by Kathy Peterson. Throughout this year I have been personally delighted with choices she had developed, including the water aerobics and the Big Band event. It was very nice to see her participating as well. Good choices and much appreciated.!

Experiencia fantástica: Sonya Avila, Does an excellent job as our property manager at Everton. She is very responsive.

Experiencia fantástica: I've been pleased with the response I've had through Fieldstone and John Norwood. On two occasions I needed John's assistance - with an information change to the website and access to our community - both handled in short order through emails.

Experiencia fantástica: Dear Sonya at Fieldstone Property Management, I just wanted to take a moment to thank you for your responsiveness and professionalism in helping me resolve the late fee issue on my HOA account. I truly appreciate how promptly and courteously you handled my inquiry and worked with me to remove the delinquency after I explained the situation. Your assistance and understanding made the process smooth and stress-free. Thank you again for your excellent service and support. Kind Regards, Arletha Hardaway Looper

Experiencia negativa: Our experience with this company has been awful. The representative assigned to us is rarely at work, does not visit her properties, and does a horrible job communicating repairs and updates. If you live nearby your representative, things may be different. However if your community is not within 30 minutes, don’t count on being served.

Experiencia fantástica: As a real estate agent, I struggle to get accurate information from HOA's for my client's both seller and buyer side. This is incredibly impactful to know community insurances and the "health" of their current neighborhood. Most HOA managements suck and never get back to me which makes me look bad and is also just bad to the neighborhoods they service. Fieldstone always gets me relevant info and is helpful to my business and actually manages their HOA's.

Experiencia fantástica: Fieldstone has been supportive and responsive when it comes to addition to my home. The manager was responsive and very thorough about what I needed, which made my experience a lot easier.

Experiencia fantástica: New community association manager, Kyle, is fantastic. It’s obvious it’s a lot of work with alot of different kinds of characters. But still gets back to me in a timely manner everytime.

Experiencia fantástica: As a new homeowner in the Fern Dale Community, it has been a true pleasure working with Mr. Matthew Vaughn. From the beginning, he has been exceptionally responsive and supportive, offering clear guidance as I became familiar with the community’s HOA guidelines and processes. His professionalism, approachability, and genuine willingness to assist have made my transition into the community both smooth and enjoyable. He has been very helpful in our efforts of gaining approval of a fence installed on at my home. I sincerely appreciate his dedication and the outstanding service he provides to the residents. — C. Anderson, Homeowner, Fern Dale Community

Experiencia fantástica: John Albano was extremely easy and quick to work with! Highly recommend working with him. I reached out to get setup with our new HOA community and he was quick to respond and assisted me with getting connected to the correct people and setup in the system. His communication is excellent!

Experiencia fantástica: What a great and pleasant experience I have had with Fieldstone Association Management. Ms. Sylvia Robinson, is honestly one of the best, her professionalism, her kindness, her willingness to help and properly guide is beyond expectations. I fully and highly recommend her; Fieldstone Association Management and our community is truly blessed to have her.

Experiencia fantástica: Ally Venable was wonderful to work with. She was very responsive to our emails and did everything on her end to approve us for a project in short order. We look forward to working with her again in the future.

Experiencia fantástica: We had a great experience working with Sylvia Robinson at Fieldstone Association Management. Sylvia was so helpful and guided us through the entire process. She helped with locating the right forms as well as submitting everything that was required. We so appreciate the customer service and assistance that we received. Thank you.

Experiencia fantástica: Sylvia has been incredibly helpful every time I have reached out to her. I appreciate her kindness, patience, and guidance in navigating several different needs upon moving into our home.

Experiencia fantástica: Emily Bryan was quick to respond to emails and helpful in making sure I had all the required documents for our fence approval!

Experiencia fantástica: I am a homeowner in Ellis in Marietta and our HOA contact is Ally Venable from Fieldstone. While many residents post issues on social media sites, they don't often notify the right person to assist, Ally is that person for us. She has set up a simple contact process so we can ask for support, like when there were trees blocking our trails, and once notified she acts quickly to get the issues fixed. She is responsive and clear on what she can do to help and quickly accomplishes it. Thanks Ally!

Experiencia fantástica: Kyle was extremely helpful and patient in explaining a proposed amendment for our HOA, and answered my request swiftly!

Experiencia fantástica: My family is currently building a home in a community in Hall County, and I was advised to reach out to John Albano with some questions. I’ve contacted him several times with a range of inquiries, and he has consistently responded quickly and been incredibly helpful. He’s made this overwhelming and often stressful process so much easier, and I’m truly grateful for his support!

Experiencia fantástica: First time homeowner: We recently requested privacy fencing and emily bryan has helped make this such an easy process! Quick response, smooth process and even quicker HOA approval!

Experiencia fantástica: Emily Bryan worked diligently to get our fence modification approved and kept me informed timely. We really appreciate it!

Experiencia negativa: Not really sure what this company does... we started using them and they are worthless! if you call with a complaint they tell you to handle it. Isn't this the whole point of having a "property management" company? Our water bills are never included in our portal to pay by the due date each month so you have to keep checking back over and over to see if you owe anything and then if you somehow missed something you did not even know was posted they send you a late fee email. High turn over too, we have already had 2 different Reps in two ish years... they do not communicate with you or the neighborhood at all. Neighbors yards still look like crap and no one does anything. They charge you 3 more dollars extra to even pay your monthly bill. Adding this company to our HOA did NOTHING. Such a waste of money! They don't do anything!

Experiencia fantástica: My last experience with fieldstone was so bad that I had to let everyone know as a new homeowner in my community, our representative has been incredible. Proctor Creek has the best one. Thank you Emily Bryan!

Experiencia fantástica: Sarah Rainwater was super helpful in getting me the HOA letter I needed. We did'nt order the letter correctly and she was kind enough to let me know and produce the letter quickly for me. Its rare we get that kind of help from a HOA management company so it made my day! Thank you Sarah, just this simple letter started a busy day off the right way.

Experiencia fantástica: We had such a great experience working with Christina Tomlinson at Fieldstone Association Management. She was incredibly professional, patient, and helpful throughout our entire approval process for getting a deck approved for our home. Christina was 100% communicative every step of the way, which made the process smooth and stress-free. I can’t rave enough about how wonderful she was to work with!

Experiencia fantástica: Had an opportunity to connect with Christina Tomlinson regarding an issue with our property. Needless to say, she was very responsive and helpful with providing the necessary guidance and direction to a collaborative solution. Thanks a ton!

Experiencia fantástica: Emily Bryan has really helped our community at Kingsley at Lake Allatoona. She really cares and has made the process as smooth as can be.

Experiencia negativa: I have been a homeowner since 2020. I have had my deck finished only once since I’ve been here and it’s chipping bad my neighbors as well. My wood is rotten due to water leaks. I do have a pet that goes out on the deck that is not allowed to go out because I’m scared he will fall through the rotten wood. I also have water damage in my garage along with water damage on the inside of my home due to cement cracks that weren’t sealed. I’ve had water come into my home and wake up from a rainy night with puddles of water in my home. I did try to caulk what I thought was the problem myself, but after having Lennar Holmes come out and other professionals come out to evaluate the issue they told me this is a HOA issue and they’re responsible for this. I have not gotten any good resolutions or results yet the property manager I believe his name is Chris have contact me and told me to visit the portal. I visit the portal but being that I am a new homeowner. I’m not quite sure what I’m looking for. I have contact Fox five news channel along with legal counsel just awaiting for someone to contact me back For these issues. Mr. Chris had Tower roofing come out they said they can seal the holes and clean my gutter being that it has not been clean that one time since I’ve been living here he seen the tree limbs hanging over and there’s another leak on my roof because in my closet I have water damage coming from my light fixture again. Mr. Chris have not given any recommendations besides me going to the portal and I don’t know what I’m looking for hopefully legal council in Fox five news channel can help me. I am truly frustrated and I spent out lots of money being that I am a single mom to save up this kind of money to purchase a place only to feel like I’m being scammed. My only recommendation is if they get pleasant people to work for them because I feel Mr. Chris is a little rude and Insensitive to the issues that occurred from the upkeep that they didn’t do

Experiencia fantástica: Applying for a privacy fence for new townhome in Milledgeville, GA. Thanks for the excellent service and assistance with the HOA application for the fence. Much appreciated!

Experiencia fantástica: On 7.10.25, the Heatherwood Manor community held it's virtual annual meeting hosted by Sonya Avila. I can say that since 2020, this was one of the best meetings with Fieldstone that I’ve participated in. Ms. Avila was not only thoughtful in her responses; she was professional in her manner and obviously came prepared to answer the variety of questions from the residents; many of which she was not previously made aware of. Ms. Avila came prepared and at all times was respectful of her audience and the value of their time. In my opinion, the meeting could not have gone better.

Experiencia fantástica: I have been working with Bryan Combs for over 4 years. Unfortunately a year ago he was replaced with another person who has since left Fieldstone. Recently, Bryan was reassigned as that persons replacement and the Board could not be any happier. Bryan is very knowledgeable about HOA rules, always provides timely responses and is a trusted resource to consult with for all HOA issues. We are lucky to have him as a member of our team since he makes our jobs much easier !

Experiencia negativa: Extremely disappointing experience with Fieldstone Association Management. We spent nearly four years trying to get a serious grading and mold issue resolved at my mother’s home in a 55+ community they manage (Traditions at Herrington). The problem was confirmed by both the builder and an independent inspector as the HOA’s responsibility. Despite this—and dozens of emails dating back to August 2022—Fieldstone failed to act until we were forced to pay out-of-pocket for repairs. The mold and drainage issues led to documented health problems, including respiratory illness requiring a CPAP machine and recurring infections in our family pet. After all this, the HOA Board (under Fieldstone’s management) denied all reimbursement requests, even after we offered a good-faith compromise. Communication has been slow, dismissive, and at times nonexistent. Vendors were told they’d be paid by Fieldstone, and still haven’t been. Homeowners deserve transparency, integrity, and basic accountability. We received none of that here. I do not recommend this company to any community seeking professional or ethical property management.

Experiencia fantástica: New to an HOA subdivision but so far everything is great! Sylvia is super helpful, always cheerful, and very efficient with our modification request for our fence!

Experiencia negativa: If I could give negative stars, I would, as even one star feels too generous for Fieldstone. Our Board of Directors recently terminated their services due to a significant lack of communication and transparency. Both John and his manager Dan displayed borderline incompetence, relying more on arrogance than capability. If you're considering Fieldstone for your HOA management, I strongly advise you to run the other way.

Experiencia fantástica: As a new home owner with an HOA (never had one before and wasn’t too sure about it) so far it’s interesting but understandable why I have to request to do certain things to my home. But the process to gain approval wasn’t too bad and Matthew streamlined the process so I didn’t have to wait 45 days for approvals on things like a fence. As a pet owner this helped us out greatly!

Experiencia fantástica: Sonya Avila is wonderful to work with! She rectified an issue that I was having within 24 hours, and I can't thank her enough for being so responsive and kind!

Experiencia negativa: Horrible receptionist, not willing to help at all --- useless. Why would you sit her at the desk to answer calls? Horrible, awful experience. I work at closing law firm and needed to speak with someone about placing a rush on an order. Simple. Couldn't wait for me to finish asking my question. Don't try to explain this to whoever asks you about our situation because you were straight rude and you know it. "WHAT DO YOU NEED, MA'AM?" Are you kidding? I just told you. Not willing to listen when I'm telling you? Useless. Said she'd transfer me to someone - transferred me to voicemail. USELESS.

Experiencia fantástica: I’ve worked with John Norwood and Fieldstone for several years as a pool vendor for one of his communities. He is always responsive and represents the interests of his clients with professionalism. I would highly recommend Fieldstone if you are a community seeking property management.

Experiencia fantástica: My experience with HOA, Sylvia Robinson, was beyond amazing!! No matter what was going on she would always stop to personally speak to me by phone or by email for updates. Sylvia goes above and beyond to make things happen and it’s a blessing to have her on my team!

Experiencia fantástica: We’ve had the pleasure of working with Emily Bryan as our HOA manager, and I can confidently say she has been outstanding in every aspect of her role. Emily truly cares about the properties she oversees — she’s not someone who manages from behind a desk. She regularly conducts on-site visits, takes time to understand what’s happening on the ground, and approaches each issue with care and professionalism. What sets Emily apart is her responsiveness and follow-through. She communicates clearly, responds quickly, and makes sure concerns are addressed in a timely manner. It’s clear she takes her responsibilities seriously and wants to see the community thrive. It’s rare to find an HOA manager who is both proactive and genuinely invested, but Emily is exactly that. We’re lucky to have her.

Experiencia fantástica: Christina was incredibly helpful and so fast in helping us get approved for a cosmetic change on our house. Our last HOA was so hard to ever hear from and Christina was incredibly helpful and quick!

Experiencia fantástica: Dealing with HOAs can be challenging as a new homeowner with no experience. I would like to specially commend Sylvia Robinson who took the time and helped us! While we had some challenges getting our fence approved initially, Sylvia guided us through the process and offered advice along the way (through emails and phone call) to ensure we met the requirements necessary for approval. We really appreciate Sylvia’s help and her time assisting us through our first HOA experience!

Experiencia negativa: Having your contact person drive-through the neighborhood every two weeks is not going to maintain your neighborhood. There are so many covenants that are not upheld. People are going rogue and doing whatever they want. So far, they have not made anyone who has created their own cheap brick border flower bed undo it and get it back to how it was. People have junk all over their patios with discarded toys, dead plants in pots, office chairs as outdoor furniture, and so much more. The pool in our neighborhood is dirty and there is trash all over that we have asked get picked up to no avail. Several mailboxes are broken, the pool gate is broken and it is just a matter of time before someone wanders in and drowns. Just because there is an HOA doesn't mean it the standard will be higher. You are just going to pay for a service with no customer service. This review will probably go unnoticed like all the other violations.

Experiencia fantástica: Sonya has been a great partner in our community clubhouse renovation project! Her prompt attention and sense of urgency was truly appreciated. Thank you Sonya for your partnership!

Experiencia fantástica: So impressed by the partnership of Sonya Avila!! Where do I start….as our neighborhood ventured into an important/planned improvement project, Sonya Avila was highly instrumental in engaging the neighborhood and spearheading the planning of the large undertaking. She was always open to feedback and offered various improvement ideas. Additionally, throughout the project she was always available and quickly turned-around important project deliverables (without a hitch). As we near the end of this beautiful improvement, it is plain to see that our neighborhood would not want to venture into another project like this without Sonya in the driver's seat! Many thanks to Sonya A!

Experiencia fantástica: Michelle Rears=don is the BEST! She addressed all my questions within hours. Very impressed with her.

Experiencia fantástica: I had a great experience working with Emily Bryan from Fieldstone Association Management! She is very quick in responding, incredibly friendly, and very knowledgeable. She guided me through the entire process and went above and beyond to help with my project. I really appreciated her support and professionalism. Highly recommend working with her!

Experiencia negativa: We have been dealing with Ally for several years, and this company is affiliated with David Weekley Homes. They allow David Weekley to leave our neighborhood without completing all the necessary work, which leads to significant repair bills that we end up covering. Ally claims to manage our neighborhood, yet I have never seen their representatives driving through here. Our landscaping is in poor condition, and the streets are dirty because garbage trucks have spilled waste all over them without any cleanup, despite multiple complaints. We frequently encounter parking issues, with people using guest parking spaces, but nothing is being done about it. Additionally, the HOA attorney has been used to pursue action against me due to a personal grievance from a board member, who has tried to undermine my property rights and has created a significant nuisance. When I requested transparency, my request was denied. It seems the only way to get anything accomplished in this neighborhood is by threatening legal action. We are considering legal action ourselves. I would strongly advise against hiring this company.

Experiencia fantástica: There is notion that approvals take a while , well over months, but to my surprise, i submitted a modification request for a fence yesterday(Sunday) and to my surprise , i have approval on Monday morning 11 am! this is some pace!! 5 stars!!

Experiencia fantástica: We are very pleased with Fieldstone Association Management services especially Emily Bryan. She is always professional, responds to all inquiries in a timely manner and also kept us updated with any concerns. It was a pleasure doing business with the Emily Bryan and looking forward to more work in the future.

Experiencia fantástica: I am a Resident and Landscape Committee Chairperson here at Reunion Golf and Country Club. As a resident John Albano has been a positive influence in our community. I feel that he is fair when he oversees the community standards. As a volunteer for the Landscape Committee, we work close together in decisions and budgets for my department. He often goes above and beyond his duties by offering to help with projects and a facilitate necessary repairs within our community. He is a great asset to Reunion and I am very happy to work with him.

Experiencia fantástica: We use Fieldstone Association Management in our neighborhood. I can't say enough great things about them. I have been involved with the HOA of my current neighborhood and also in my old neighborhood. I have seen and dealt with several different association management companies over the last 15 years and I can safely say that Fieldstone is by far the best association management company I have ever delt with. I work daily with John Albano, our local on site agent with Fieldstone and he is a pleasure to deal with every day. He works hard to do everything in his power to make our community run smoothly and effortlessly. He is a huge asset to our neighborhood. I highly recommend Fieldstone Association Management to anyone looking to have their neighborhood run and managed in the best way possible.

Experiencia fantástica: Ally Venable has been amazing and helpful as our HOA lead. We had a recent urgent need for her help late on a Sunday and while she was on vacation. Regardless of the time, Ally was immediately responsive and helpful, ensuring the issue got resolved promptly. I highly recommend Ally and appreciate her and the Fieldstone team’s care and support!

Experiencia fantástica: I have lived in East Haven for four years, including the construction period and I have found Fieldstone to be very responsive; Kyle in particular has been very helpful.

Experiencia fantástica: Tim and I moved into the Tate Reserve 6 months ago. During that time Sylvia @ Fieldstone became our liaison for approvals for the HOA. Sylvia was so patient and helped us walk through the process so that we had all the necessary paperwork in the format needed to forward for approvals. She was very efficient in that she would check our paperwork before forwarding to make sure all necessary documents were included so they would not be returned for insufficient documentation. Trust me, we made several phone calls and sent several emails regarding the 3 projects sent in for HOA approval and she always responded with a positive attitude, usually chuckling. Tim and I cannot thank Sylvia enough for her help in this process and such a pleasure to work with.

Experiencia fantástica: Emily Bryan is our HOA manager , She is very helpful and responsive all the time . As a new homeowner , we have numerous questions and need clarifications which she patiently responded . 5 stars.

Experiencia fantástica: My experience with Sylvia Robinson at Fieldstone Association Management was wonderful. Ms. Robinson was very responsive always responding to my requests and guided me through the process to ensure I submitted my HOA request for review accurately. Outstanding customer service!

Experiencia fantástica: *5 stars* "I'm impressed! My community's HOA has a super efficient and transparent problem-solving process. They always respond quickly and work hard to find solutions. Thanks for your excellent work! I feel lucky to live in this community."

Experiencia fantástica: I am incredibly fortunate to have Emily Bryant managing our HOA community. She is always responsive, professional, and helpful to help resolve issues quickly. Whether it’s answering questions, addressing concerns, or getting information I need, Emily handles it all with a positive attitude and great attention to detail. Her support makes a real difference for me. Thank you, Emily, for everything you do!

Experiencia fantástica: Teresa Brewer is the best thing that has happened to our association in years! She is really taking on documenting our homes that have been leased without permit or notice.

Experiencia fantástica: We had an issue we brought to Pulte's attention early on with our sales representative prior to move-in. We waited and it fell through the cracks until I contacted Jennifer Matthews alerting her of said situation and Jennifer replied immediately the same day although her email indicated she was out & in the field for the day. I was shocked but relieved. She directed us to their department which handles such concerns, I waited 3 days with no response from them. I contacted them again with Jennifer included in correspondence and she took the ball in her hands to ask a representative to address our concern the very same day I sent another email. I just wish more people had the tenacity, responsibility and promptness to do a job with excellence as she did. I'm grateful for Jennifer or I'd still be in limbo with no response again. I hope her employer recognizes a 'great' employee and do right by her. Karen Triplett

Experiencia fantástica: I sent Emily Bryan an email requesting guidance for electronic payment through the portal. This request was sent 4:00am on Sunday. I promptly received the requested documents on Monday at 8:15am. What more can you ask for!!

Experiencia fantástica: I sincerely appreciate Ally Venable of Fieldstone Association Management for taking the time to address all my concerns regarding the HOA covenants and disclosures for my new listing. Her efficiency and responsiveness were invaluable, qualities that are essential in our industry. Thank you, Ally, for your professionalism and support!

Experiencia fantástica: I imagine whenever Ally Venable, our dedicated Community Association Manager for Broadview Place and various other communities, hears from a resident, it’s most likely a livid complaint, a critical issue or an urgent plea for help … which all translates into NOT a good thing! So, I believe I can safely say being a “Property Manager” for any Community is probably a challenging and “thankless” job. Therefore, let me take this opportunity to recognize Ally for her relentless dedication and outstanding customer service. Here is a huge THANK YOU for all the help and guidance I received from Ally since becoming one of the homeowners in the Broadview Place Development from the beginning of time - February 2018! From my interactions with Ally through the years, she has always been responsive, professional, effective and committed to promptly handling email requests, calls and addressing residents’ concerns. She has done an impeccable job keeping everyone at Broadview Place informed of revised parking rules, water billing updates, landscaping enhancements, HOA meetings, and even facilitated the publication plus distribution of our first and very own Broadview Place Newsletter in January 2025. I especially appreciate that Ally is easy to work with and understands “Time is of the essence” when dealing with items required at a property closing. Previously, I had to reach out to Ally for assistance when refinancing my home loan in 2020. Now, my townhome is currently under contract as a pending sale, and as recently as yesterday, I had to seek Ally’s help in addressing some minor repairs to the roof and exterior walls revealed in the Buyer’s Home Inspection Report. She wasted no time in sending my request over to the community contractor to rectify once I shared the inspector's findings with her. FieldStone is indeed fortunate to have an exceptional employee like Ally. Keep up the good work and Kudos for a job well done!

Experiencia fantástica: We are doing landscaping and hardscaping at our new home, and we had to have it approved by the HOA. Ally Veneble was incredible in getting our request approved and back to us. She has helped us with other issues and has provided great, beyond expectation support. We feel fortunate to have her in this position when we need assistance.

Experiencia negativa: Boy oh Boy do I miss Dawn Scarborough. On Dawn's email list her extension and direct phone number. I have email Sylvia R. several times asking when a good time is to speak on the phone. She only replies by email. (which does not have her direct contact information.) However, I am not getting direct answers which I stated in the email and voice message. My email is dated Jan.31, 2025 as of today I am no closer to a resolution. To be fair and honest, Sylvia called me Friday, March 7th@ 4.17pm, when I was getting Lab work. I called her back @4:30pm, of course the call went straight to VM. Yes, I left a pleasant message, asking her to enjoy the weather and explained the reason for me not answering the call. One would think I would've received a call today, however I did not.

Experiencia fantástica: It was a pleasure working with Fieldstone Association Management. Emily Bryan was prompt, professional and extremely helpful in giving the right guidance. Truly appreciate her dedication. Highly recommend!

Experiencia fantástica: We've just moved into our new home back in December. Emily Bryan has been our Association Manager and she's been amazing! She responds quickly whenever I have any questions, and I'm so grateful to have her a part of our HOA!

Experiencia fantástica: Jennifer Matthews was very quick to respond to my concerns and give me the information I needed. I really appreciate all that she does to help make sure our neighborhood continues to be a great place to live.

Experiencia fantástica: I had several interactions with our property manager, Emily Bryan. She’s responsive, problem solving oriented and easy to communicate. Great to have her as our property manager.