Magnolia Property Management / Magnolia Rentals, Inc.
Information about Magnolia Property Management / Magnolia Rentals, Inc.
78501, McAllen
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Welcome to Magnolia Property Management, your all-inclusive community association management company based in McAllen, Texas. We specialize in meeting the unique needs of homeowners, providing unrivaled service across condominium communities and custom home developments.
Our dedication to client care is unmatched. At Magnolia, we believe regular communication with homeowners is essential. That’s why we assist associations in preparing newsletters and providing quarterly email reports to keep everyone informed about community management activities and progress.
Furthermore, we ensure fast response times to inquiries, returning calls the same day and keeping clients updated on any issues that arise. Our mission is to build better communities by inspiring effective leadership and responsible citizenship.
Our comment from Agencias Inmobiliarias about Magnolia Property Management / Magnolia Rentals, Inc.:
Magnolia Property Management is a highly regarded company known for its exceptional customer service and dedication to tenant satisfaction. Clients have praised staff members like Claudia, Irma, and Lauren for their kindness, responsiveness, and professionalism throughout the rental process. Over the years, many customers have expressed their appreciation for the efficiency of the maintenance department, which addresses requests promptly, often within 24 hours.
Some highlights from customer experiences include:
- Attentive and friendly staff who make the renting process smooth and stress-free.
- A well-maintained and safe neighborhood, ideal for families.
- Timely assistance with any issues or questions from the office.
While most feedback is overwhelmingly positive, there have been a few isolated incidents regarding individual experiences with maintenance and communication. However, the overall sentiment remains that Magnolia Property Management provides an outstanding leasing experience supported by a team that genuinely cares about the customers they serve.
Magnolia Property Management / Magnolia Rentals, Inc.: Reviews
Fantastic experience: Claudia is very helpful and sweet. Anything I needed she always a phone call away!
Fantastic experience: I’ve been with Magnolia rentals for 6 years now and they are always super kind and helpful. Claudia has always been available to resolve any issue, maintainance and beyond very quickly. She has always been kind and respectful and we couldn’t ask for a better landlord/rental manager
Fantastic experience: It’s a Good location and nice place.
Fantastic experience: The whole office from Magnolia Rentals has great customer service. Claudia, Danielle, and Lauren, and Leslie, have always been there to answer all my questions, during every phone call. The compassion, integrity, and kind hearts they have are beyond extraordinary. Their customer service is top-tier. If I could give 100 stars I would. Never once have they ever been rude to me, on any encounter. Even the after hours person (guy) has great customer service. Even their maintenance department is on top of it, everything is done efficiently and in a timely manner. Best/wonderful management you could ever rent from. You won’t regret renting from this office management, 10/10 recommend!
Fantastic experience: Irma Maldonado was fantastic to work with—very kind, responsive, and helpful. She quickly made sure the gate was opened for an open house and handled everything smoothly. I really appreciate her promptness and professionalism.
Fantastic experience: The best management company. I recommend this company to any new or existing development.
Fantastic experience: I'm so pleased with the HOA in this community, especially Christine. She's very polite and extremely professional. Furthermore, she helped me out tremendously with all my concerns and questions. I wish more people would be so considerate and understanding like her; it would make the world a better place.
Fantastic experience: This is my first time actually getting an apartment and was nervous because of the whole what to do but big shout out to Claudia & Lauren for being patient with all my questions and them clearly explaining what I had to do and how I had to do it! Thank you both so much for the smooth process!
Fantastic experience: I really appreciate how we're treated. Walking into the office. Claudia is always helped with anything I've ever needed weather walking in or calling over the phone.She's always so kind and courteous. Thank you Claudia for all your help.
Fantastic experience: Neighborhood is gated, clean and safe, Claudia the receptionist always available to help for any rental needs
Fantastic experience: Mark, Claudia and Lauren were awesome helping me with my move in. very smooth
Fantastic experience: Claudia and Lauren were such a big help with our moving process and explained everything to make our move easier.
Fantastic experience: I have leased from Magnolia for about four years in different apartments. I highly recommend you to leases from them. They have all different properties and very reasonable rates around the valley. Their office staff is awesome and let’s not forget about Janet the manager. She will go above and beyond to help and listen to your concerns. Their maintenance staff is very helpful when you submit a request, usually done the next day. Lauren is in charge of the rentals and the leasing department she is highly qualified to help you lease your next apartment.you won’t regret leasing your home or apartment from Magnolia rentals.
Fantastic experience: Great and fast service! Easy to book an appointment for viewing!
Fantastic experience: Our experience was fantastic! It really shows how smooth the move from Houston to the valley was, and Claudia and Mark were incredibly helpful throughout the process. Thank you both so much for all your support!
Fantastic experience: Cloudia was so helpful she’s such a great help always the best
Fantastic experience: I am the owner of the property located at The Woodlands, I have had a very positive experience with Margarita Blanco. She is very professional, responsive, and truly dedicated to keeping our community clean, organized, and welcoming. Her commitment to maintaining the quality and value of our neighborhood does not go unnoticed. There’s been numerous times I have called and she is very responsive and quick to address my concerns. I appreciate all of her hard work and would confidently recommend Magnolia Property Management “Margarita Blanco” services are based on my experience as a Property Owner. Thank you Margarita!
Thank you so much for the 5-star review! It has been a pleasure providing HOA property management services for The Woodlands. We take great pride in maintaining the value and community standards of the neighborhoods we manage. Margarita and the rest of the Magnolia Property Management team are dedicated to being the most responsive property managers in the McAllen area. We appreciate your recommendation and look forward to continuing our partnership
Fantastic experience: Claudia was so kind and helpful. Excellent customer service. Magnolia Rentals were quick and efficient
Thank you for the 5-star review! We are so glad to hear that Claudia provided you with such kind and helpful service. At Magnolia Property Management, we take pride in being quick and efficient for all our clients in the McAllen area. We’ll be sure to pass your compliments along to Claudia and the rest of the Magnolia Rentals team. We appreciate your support!
Fantastic experience: My wife Lydia and I have worked with Magnolia for many years, and an extended portion of that as our being HOA officers. We have come to build solid working and personal relationships with the team Their willingness to quickly engage with problems and affect solutions in a measured and courteous manner has created an atmosphere of mutual trust. Arantza has done a fine job. A special shout out to Irma Maldonado. Irma has always been there, quick and responsive when there are gate issues or schedules, and does her job in a genial and friendly manner in the face of frustrated and demanding clients. I cannot count the number of times she has efficiently resolved issues. She is a joy to work with. Kudos to Irma and the entire team.
Fantastic experience: I want to thank Magnolia Rentals for being so attentive and helpful. I had the opportunity to be helped by Claudia, Danielle, Janet, Lauren, Leslie and Veronica at different times & they are amazing ladies that go out of their way to help. Very professional staff, I highly recommend this company.
Thank you so much for the 5-stars! We are incredibly proud of our professional team at Magnolia Rentals. Knowing that Claudia, Danielle, Janet, Lauren, Leslie, and Veronica all provided you with such attentive service is exactly what we strive for. We go out of our way to ensure every client feels supported. Thank you for choosing Magnolia Rentals!
Fantastic experience: I spoke to Claudia I was looking for an Apartment she was very detailed professional and very helpful very friendly and made feel very comfortable with my decision, not moving in just yet but looking into moving in in a few months.
Thank you so much for the 5-star review! We are thrilled that Claudia was able to provide such a professional and detailed experience during your apartment search in McAllen. At Magnolia Rentals, we want every future resident to feel 100% comfortable with their decision. We look forward to helping you with your move in a few months! Please don't hesitate to reach out to our leasing office if you have any more questions before then.
Fantastic experience: Great experience working with Magnolia Rentals. Special thanks to Danny, Janet and Claudia for all their help that makes my job easier. All staff Lauren, Leslie and Veronica very professional and friendly. Thank you Magnolia Rentals and Tommy for everything.
Fantastic experience: Jaqueline Gonzalez Community Manager for West Oaks Subdivision I would like to personally recognize “Jaqueline Gonzalez” for the excellent work she has done in managing our subdivision. Throughout my experience working with her, Jaqueline, has consistently demonstrated professionalism, accountability, and a genuine commitment to the well-being of both our community and its residents. Her attention to detail, clear communication, and willingness to go above and beyond have made a meaningful impact on the day-to-day operations of our community. It is evident that she takes great pride in her work and truly cares about the subdivision she manages. Jaqueline has shown a strong ability to listen, provide thoughtful recommendations, and follow through on action items. I sincerely appreciate her continued effort and dedication, and I look forward to maintaining a positive and productive working relationship. Dora Araiza
Hello Dora,
We truly appreciate your thoughtful feedback! It is wonderful to hear that Jaqueline’s dedication to day-to-day operations and clear communication has made such a meaningful impact at West Oaks. Our goal at Magnolia Rentals & Property Management is to provide subdivision boards and owners with the peace of mind that comes from expert, attentive service. Thank you for recognizing Jaqueline's hard work and for choosing us to manage your community!
Fantastic experience: Claudia at magnolia rentals was very helpful and friendly !! Definitely understanding
Fantastic experience: I would like to give a five star review to Claudia And also to Danielle, they have been very kind and helpful during my time with magnolia and being a tenant. Addressing things with urgency and communicating effectively while always being so kind and understanding.
Fantastic experience: Awesome experience with Lauren and Martin for the assistance on anything I need for my Apartment
Fantastic experience: Always a great experience whenever dealing with Lauren at Magnolia Rentals. All maintenance requests are taken care of immediately and to full satisfaction. Very happy living here.
Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying your home with Magnolia Rentals. Lauren and our entire team at Magnolia Rentals prioritize staying on top of all maintenance requests in to ensure our residents are fully satisfied. We’ll be sure to share your kind words with Lauren. She truly cares about providing a great living experience. Thanks for being a valued resident!
Fantastic experience: Absolute breeze from start to finish. Smooth, painless, zero stress. Lauren, Janet, Tommy, and Claudia are all awesome—Super patient and helpful. 10/10 recommend Magnolia Rentals.
Fantastic experience: Great experience with Claudia she was very helpful and respectful with issues that arose.
Thank you Sarai!
Fantastic experience: I was looking for an apartment & Claudia assisted me!! She was so welcoming & helpful, thank you!!
Thank you for the 5-star review! We’re so glad Claudia was able to assist you during your apartment search. At Magnolia Rentals, we strive to make the leasing process welcoming, helpful, and stress-free. We truly appreciate your kind words!
Negative experience: Honestly worse rental company ever unreliable workers the audacity of me paying almost 1200 and for nothing to work talking to me with so much attitude if you don’t like ur job kindly leave it! Will never recommend this rental place EVERRRRR neighborhood looks very ugly messy playground area seems like also as I’m seeing on all low reviews seems like Lauren is just sad with herself and has nothing better to do than abuse the little bit of power she has but everyone who complained will get the last laugh after they sue them for all the things they have going on wrong and putting personal information on a public platform
Fantastic experience: Great customer service with Claudia, she responded in a timely matter and offered further assistance if necessary.
Hello Monica, Thank you for the 5-star review! We’re glad to hear Claudia provided great customer service and responded quickly. At Magnolia Rentals, timely communication and continued support are always a priority. We truly appreciate your feedback!
Fantastic experience: Claudia was absolutely wonderful and made me feel genuinely welcome in my new rental apartment from day one. She was kind, approachable, and incredibly helpful throughout the process, which made the move so much less stressful.
Hello Ariana, Thank you so much for the 5-star review! We’re thrilled to hear Claudia made you feel welcome from day one and helped make your move-in process smooth and less stressful. At Magnolia Rentals, we want every resident to feel supported and at home. We truly appreciate your kind words and welcome to your new apartment!
Negative experience: Don’t rent from these people they make living uncomfortable kick u out for any reason and are very strict on the simplest things . They don’t answer you unless your dying for maintenance.
Fantastic experience: Irma is incredibly patient and takes all the time needed to be sure her clients are completely satisfied! She is a true star at Magnolia and an outstanding representative for the company. It is always a pleasure to deal with her.
Thank you so much for the 5-star review! We couldn't agree more, Irma is a true star on our team. At Magnolia Property Management, we believe that patience and client satisfaction are the keys to providing the best property management services in the RGV. We are proud to have Irma representing Magnolia, and we will be sure to share your wonderful feedback with her. We look forward to working with you again!
Fantastic experience: Danielle m. And everyone under property managers assistants I. Highly recommend. You reach out nice safe neighborhood I’d give a 10 star rating but it will only let me give 5.
We appreciate the 5-star feedback! Providing prompt maintenance and professional service for our tenants across McAllen is always a priority at Magnolia Rentals. Thank you for being a valued resident.
Fantastic experience: Ms. Claudia is a very excellent receptionist she is very helpful , respectful receptionist for the 4 years that we been renting with magnolia rentals here at union Square apartments in Edinburg she always help me and our family out with any questions or concerns that we have. I always love to go with her either talking on the phone or me going in person to your office.
Thanks so much for the great review! At Magnolia Rentals, we work hard to make renting simple and stress-free through clear communication and reliable maintenance. We’re happy to hear your experience in Edinburg, TX has been a good one.
Fantastic experience: Great people they really helped out a lot with the whole transition into our new apartment and Claudia was very good explaining everything with the process and get our keys quick
Thank you for the 5 stars! We’re glad to hear you’re enjoying your rental experience with Magnolia Rentals. Our team is committed to quality services and responsive property management in McAllen and surrounding areas.
Fantastic experience: We reached out to Magnolia Property Management and were able to receive help from Claudia. Tenants kept placing trash outside the dumpsters and the trash kept piling up! Claudia, listened to our concerns and took action. She is fantastic. We appreciate her working diligently to get the area clean! We now feel comfortable walking by the dumpster again.
Thank you so much for the 5-star review! We truly appreciate you reaching out to Magnolia regarding the trash issue. Claudia takes great pride in addressing concerns quickly and working with residents, vendors, and property teams to keep common areas clean and safe. Maintaining well-managed communities is a key part of our property and HOA management services in the RGV, and we’re glad we could resolve this for you. Thank you for taking the time to share your experience!
Fantastic experience: Samantha and the team at Magnolia Property Management are highly professional and consistently manage their properties and residents in a timely and efficient manner. We have worked with them for over 10 years and confidently recommend Magnolia Property Management to any HOA seeking reliable and professional community management. Keep up the great work!
Thank you for the 5-star review! We appreciate your continued partnership and trust in Magnolia Property Management. Samantha and our team remain committed to providing reliable, professional HOA and community management services throughout the Rio Grande Valley. We value working with trusted vendors like you! Thank you for the recommendation!
Fantastic experience: Claudia from Magnolia Property was kind and helpful. She even called and checked in with me to let me know everything got resolved. I appreciate all she did for me.
Thank you for the 5-star review! We’re glad to hear Claudia was kind, helpful, and followed up to make sure everything was resolved. At Magnolia Rentals, clear communication and responsive service are always a priority. We truly appreciate you taking the time to share your experience!
Fantastic experience: I reported a pothole on Hilton and Fairmont Ave. And Ms Margarita Blanco, who is the South Jackson Apts.' HOA Manager, took immediate action to fix the problem. Thank you so much. Rodolfo Sánchez
Thank you Rudy Sanchez!!!
Fantastic experience: Magnolia Rentals has always been great to our family. they manage their properties very well, maintain the units and tend to the needs of their tenants in a timely, professional, and considerate manner! Claudia works front desk reception and she is very kind and compassionate. thank you Magnolia ❤️
Thank you Samantha!!
Fantastic experience: Magnolia is great and a pleasure to work with. I'd like to thank Danielle for making sure everything is clean and in working order. I appreciate your attention to detail and strong work ethic. Love my new place!
Thank you!
Fantastic experience: We are in transition with management companies and Magnolia Rentals have been so patient with all of the questions I have had and help needed in navigating a new system. Claudia was kind and understanding, making me feel so appreciative.
Thank you Shawna!
Fantastic experience: I am relocating and Claudia Lopez was exceptional and professional and Courteous in assisting me and answering my questions and assisting me in my search and finding the right place to live!
Thank you Kathy! We're here to help.
Fantastic experience: Lauren!!! At Magnolia literally an angel so patient and understanding and definitely went above and beyond for me. The woodlands property was from the start a super convenient and smooth experience. The moment a challenge arose Lauren stepped in and made things right! Great Team LEADER! Highly recommend Magnolia Property Management. Also, Mark Martinez was such a professional and very attentive to and patient with me when searching for my perfect space! Thank you over and over!!!
Thank you Brandon!
Fantastic experience: Very good personnel working for this company. Especially Claudia, the front desk receptionist. Very professional like and very attentive with my renting experience here at my place. Thank you all, thank you Claudia.
Thank you Baudelio!
Fantastic experience: I would like to thank Magnolia Rentals for having such a wonderful and professional employee. Claudia is the front desk receptionist and is always ready to assist and help us. She is always very attentive and respectful.
Thank you Serafin!
Fantastic experience: Lauren was great in explaining my billing info into detail fully she has great communication and customer service! Thank you Lauren!
Thank you Kay!
Fantastic experience: I had a maintenance request for our A/C not cooling after we moved in. They sent someone that day to fix it! And I noticed there was ants coming in through the back door, Daniella made sure that was taken care of right away! I’ve rented with Magnolia in the past and it’s always been a great experience.
Thank you RandieLynn!
Fantastic experience: I’ve had the pleasure of working with Lauren on a couple of rentals and I’m very pleased with her customer service and quickness to help. I look forward to working with her on many more! Thanks again
Thank you Karina!
Negative experience: Wasted our time. First gave us the wrong code to tour an apartment then never send us a code for the second one we wanted to tour.
Hello Briana,
We’re sorry to hear about your experience, as that’s not what we aim for. Our records show you viewed several apartments with us last year, and we appreciate your continued interest. If you’re still looking for a new home, we’re happy to help. We can arrange video tours or show in person, whichever you prefer. If something like this comes up in the future, please don’t hesitate to reach out. We do have weekend property managers available, and our answering service can assist with lockbox access. We’re always here to help when issues arise.
Fantastic experience: I wanted to take a moment to express my sincere gratitude for the exceptional service I recently received from Magnolia Rentals, particularly from Danielle. I reported an issue with my washer, and Danielle handled my request with incredible efficiency and care. She arranged for a repair technician to come out right away, which was a huge relief. The repairman who arrived was professional, courteous, and resolved the problem quickly and thoroughly. It's clear that Magnolia Rentals truly values its tenants, and experiences like this make me feel confident and appreciated as a renter. Danielle went above and beyond, and the entire process was smooth and stress-free. Thank you, Danielle, and the whole Magnolia Rentals team, for your prompt attention and outstanding customer service. You’ve earned a very happy and loyal tenant !
Thank you Adriana!
Fantastic experience: Lauren has been exceptional throughout my experience. She made everything so easy, from explaining the Month to Month process to answering all my questions. She’s friendly, attentive, and always goes out of her way to help, which makes the whole experience stress free and pleasant. Thank you, Lauren for your support and for making everything so smooth!
Thank you Eva!
Fantastic experience: Claudia was awesome at attending me. She even brighten the experience by letting me have a little gift from her she was very kind in explaining what needed to be done and had a very pleasant energy to her ✨️ definitely have had a pleased experience with magnolia management so far in getting my first apartment
Thank you Robbyn!
Fantastic experience: Great service! I talked with Claudia shes an amazing helper and she answered all my questions without hesitation!
Thank you Mia!
Fantastic experience: I’m a property owner @ South Jackson Apartments, and just wanted to share that one of the tenants contacted me to resolve an issue. I immediately contacted Magnolia Property Management and Isabel took my call, she understood the issue and help me solve it, and not only that, she algo gave me an update, so thank you very much for you help, glad to work with people that cares
Thank you Edna!
Fantastic experience: Veronica and Leslie from Magnolia property management have been great help. They’ve been able to answer all of my questions and helped me set up viewing appointments. I just wanna say thank you to them both for all of their help finding our new home!
Thank you Dulce!
Fantastic experience: Claudia at this Magnolia Property is very helpful and kind!! She helped me get my account up to date and made me feel at ease during the process. Claudia deserves a raise!!!!
Thank you Laura!
Fantastic experience: I absolutely love magnolias customer service Claudia is so helpful making sure we find the exact Home we want giving us so many options and information which is exactly what we’re looking for tired of calling places and not being attended couldn’t have asked for a better representative to attend us
Thank you I O!
Fantastic experience: Beautiful place, all the rooms work well , everything I am looking for. I'm crossing my fingers and my toes...
Thank you Luis!
Fantastic experience: I have been a tenant with Magnolia Rentals for years now. The moments when I need guidance or have questions over payments or anything in general Veronica and Claudia are always available. Both Veronica and Claudia are extremely professional and kind. I consider Magnolia Rentals an extraordinary company. Highly recommended.
Thank you Blanca!
Fantastic experience: I was delighted to work with Magnolia Properties to find a new place. I specifically want to commend Claudia, one of the workers, who was exceptionally helpful. She provided all the necessary details regarding the application process, lease terms, and amenities with clarity and professionalism. Her thoroughness made the entire move-in process seamless and stress-free. I highly recommend Magnolia Properties to anyone looking for a great living experience.
Thank you Yubisella!
Fantastic experience: I thank magnolia rentals for the shield most especially Veronica Orivarez whom i have known for 7 yrs i have lived in the property,she has been awesome,always available to solve the tenants issues.
Thank you!
Fantastic experience: I have rented with Magnolia before and now I’m moving back to town looking for properties and Veronica has always been very helpful!
Thank you Ruth!
Fantastic experience: Thank you Claudia for helping me fill out the application with so much patience. I appreciate all the help that you provided.
Thank you Alexis!
Fantastic experience: Puentes Applicances has being working with Magnolia Rentals SINCE 2018. Special thanks to Veronica for her excellent service as well to Danielle,Janet , Claudia and Mr TOMMY.
Thank you!
Fantastic experience: Ms. Claudia at Magnolia property was tremendous help today. She promptly assisted and addressed my concerns & answered my question on timely manner & all with great customer service.. she made my process super quick and easy. Thank you once again Ms Claudia. You are appreciated
Thank you Lorilee!
Fantastic experience: There was a little hiccup with my account, luckily Claudia and Lauren were there to save the day. I appreciate the quick response to the matter and rapidly assisting me to clear up my issue! Thank you Claudia and Lauren.
Thank you Joey!
Fantastic experience: Great team, really committed to communicating with you in every moment for minance, and willing to work with you always, not only for the sale or rent
Thank you Edgar!
Fantastic experience: I rented an apartment with Magnolia Rentals and it's my first time but Claudia and Lauren helped me alot with the move in process. Thank you all.
Thank you Leonard!
Fantastic experience: Mrs Claudia very professional member. Makes business run smooth and comfortable with her EXCELLENT customer service
Thank you Noelly!
Fantastic experience: Claudia has been really helpful and respectful. I am so thankful for her help. Magnolia rentals care for their tenants and help them in any possible way they can. May God Bless You All ✝️
Thank you Monica!
Fantastic experience: Amazing company to work with, special thanks to Claudia, Danielle, Leslie, Tommy and Janet for all their help.
Thank you Issac!
Fantastic experience: Absolutely amazing experience! The rental process was smooth, communication was prompt, and Lauren and Claudia went above and beyond to make everything easy. Highly recommend Magnolia Rentals for anyone looking for reliable, friendly service!
Thank you Cassandra!
Fantastic experience: If I could give 10 Stars I would. I’ve been living here for a year now and I just renew my leasing contract. The service provided by Magnolia is really outstanding specially Claudia she is really helpful and kind. I’m so glad and happy we found this place to rent and called Home.
Thank you Wings!
Fantastic experience: Claudia is the best. Always responsive ready and willing to solve any and all issues. She has been fantastic to work with. I would give her personally 6 stars if i could
Thank you David!
Fantastic experience: Claudia at the front desk is always extremely friendly and helpful!
Thank you Nidia !
Fantastic experience: As a first time renter, I am happy that I was assisted by Ms. Claudia. She helped me navigate all the necessary things that I needed. The process is also fast and easy.
Thank you Kuh!
Fantastic experience: I want to thank Magnolia Rentals for making the rental process so smooth. Lauren and Claudia were amazing, kind, responsive, and always willing to help. They went above and beyond to make sure we understood every step, and we truly felt taken care of. If you’re looking for a team that treats you with respect and care, Magnolia Rentals is the place!
Thank you Nancy!
Fantastic experience: I had many doubts and questions on how the application process goes, but Claudia was such amazing help guiding me thru and answering kindly all my questions. Will be applying soon
Thank you Tania!
Fantastic experience: Martin was an excellence. Customer service answered all my questions very friendly.
Thank you Jessica!
Negative experience: Don't even bother. Each apartment belongs to separate landlords who are cheap and dont care about maintenance. Tons of bugs but they say pest control is "a gift". A bunch of kids without supervision and making a mess. Save yourself the disappointment and rent somewhere else and get your money's worth.
Danielle,
You are correct that Magnolia Rentals is a third-party management company. We don’t own the apartments. Our job is to follow the lease you signed and uphold our fiduciary duty to the actual property owner.
Your lease clearly states that pest control is the tenant’s responsibility. Even so, we still provide quarterly treatments as a courtesy. Your unit was already serviced in October, which is why the ant request in November was declined. Your next courtesy treatment is scheduled for January.
In the meantime, you’ll need to use an over-the-counter spray and treat the ants yourself. They don’t typically appear without a source, so any food left out or less than ideal cleanliness can easily attract them. Basic store-bought spray handles this just fine between scheduled services.
Fantastic experience: Great customer service and all my questions and concerns were answered thank you Claudia, Lauren, and Leslie for all your help
Thank you Daisy!
Fantastic experience: Been with Magnolia Rentals for several years now. Love the service and Claudia was very helpful and polite.
Thank you Teresa!
Fantastic experience: Danielle was such a great help very polite and quick to assist.
Thank you Keyla!
Fantastic experience: Verónica was very kind and helpful in our search for a new home
Thank you Karen!
Fantastic experience: Lauren, Claudia and Leslie were extremely welcoming, helpful, and sweet! They helped me with my documents and any concerns I had regarding the property I am moving into.
Thank you Samantha!
Fantastic experience: The service provided by Magnolia is amazing, they are very helpful and kind. Been leasing with them for a year, going on another year at a new location. Very thankful for them to let me secure a location I really wanted till Jan and STILL promoting me 1st months rent free! Thank you Claudia for making this happen.
Thank you Anthony!
Fantastic experience: ⭐ Review for Christine – Magnolia Property Management I’ve been a property owner with Magnolia Property Management for two years, and I want to highlight the exceptional service I received from Christine. I called because I needed some documents for a title company as I’m currently selling my property, and Christine was incredibly kind, patient, and helpful. She immediately offered to assist me over the phone and made the whole process quick and easy. Her professionalism and positive attitude truly stand out. Christine is an asset to Magnolia Property Management, and I sincerely appreciate the quality of service she provided. Highly recommended!
Thank you Dora!
Fantastic experience: I dropped off keys for a property at Magnolia Rental and they have a great customer service thank you Claudia for your help.
Thank you Xavier
Fantastic experience: My husband and I love Magnolia Properties. The property is kept flawless, built beautifully, love the higher end finishes. I can not speak enough on management and maintenance anytime I have to contact them which is not very often, literally within hours I usually have some point of contact. And usually 24 hours is really a good timeframe. Keep up the great work!!!
Thank you Chaka!
Fantastic experience: Danielle at Magnolia Rentals was outstanding. From the moment I submitted my service request for pest control, she stayed on top of everything. She communicated clearly, followed up quickly, and made the entire process smooth and stress-free. It’s rare to find someone who is both professional and genuinely caring, but Danielle and her team delivers both. I really appreciated how she made sure the issue was resolved and kept me updated the whole time. Thank you, Danielle — you made the experience easy, and your customer service deserves recognition.
Thank you Shaun!
Fantastic experience: First off, office always smells amazing and the decor is always on point! But most importantly the ladies in front are super nice and helpful! Mrs. Claudia in specific has always been a great lovely help! She makes me feel welcomed whenever I stop by and not scared to ask any questions. Thank you Claudia for your kindness
Thank you Elizabeth!
Fantastic experience: Amazing rental business!! Was able to help me out with my payment as I had an emergency and were very understanding!
Thank you Shiela! we're here to help.
Fantastic experience: We just moved into a Magnolia Properties neighborhood this week. We had been provided a write up of HOA rules at closing, however it was quite generic and said nothing about the process of requiring pre-approval for any exterior building revisions. We had seen the house while raining and noticed rain pouring over the edge of the roof in front and over the garage, so we set up Leaf Filter to add some gutter and a downspout to prevent damage to the house. They were set to come out later today. Yesterday, I rec'd a emailed welcome notice from our HOA stating the rules of pre-approval. Yikes! I called, explained our situation and begged that my application be reviewed asap so we didn't have to cancel or delay our contractor, who was coming from 3 hrs away! Isabel and Christine and the committee went above and beyond to get the application submitted, reviewed and approved all in one day, just in time!! I was so grateful! They were both very empathetic, understanding, helpful, and friendly!!
Thank you Dody!
Fantastic experience: Best place to rent an apartment. Stores are nearby, as well as schools. I had an issue regarding the apartment and Danielle and his Maintenance crew were there within an hour to fix the problem. Overall best experience so far renting at Tropic Star Dr
Thank you Brian!
Fantastic experience: I would like to thank Claudia as she was very prompt and helpful with a situation at the complex. The texting option is definitely an easier/faster option for me. Ty Claudia
Thank you Daisy!
Fantastic experience: The maintenance department is very attentive. Impressive prompt responses and efficacy of resolving any issues I’ve had. I’m extremely satisfied with their services.
Thank you Melina!
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