Reeves Realty

Fantastic experience: I recently worked with Reeves Realty and had an excellent experience from start to finish. Their team was professional, responsive, and genuinely attentive to my needs throughout the entire process. They made everything feel smooth and stress-free, always taking the time to explain details clearly and keep me updated. What stood out most was their dedication and honesty—there was never any pressure, just solid guidance and support. They truly go above and beyond to make sure clients are comfortable and confident in every decision. I highly recommend Reeves Realty to anyone looking for a reliable, knowledgeable, and trustworthy real estate team. Five stars all the way! ⭐⭐⭐⭐⭐

Negative experience: Does not fix things when work orders are put in. Wants tenants to fix things themselves, take their money. They want top dollar for raggedy run down properties. Please visit rent experts and 1 south properties nicer homes for less money

Negative experience: If I could give this place a lower review I would. We rented a property through them and throughout the experience we had work orders take 6-8 months to even start, including when bees lived in the walls beside my daughter's room. They took close 5 months to remove them and never repaired the wall. However the moving our was the worst part. They wanted to show the house while I was in the middle of packing and were persistent after I told them no. Then as I am turning keys in they gave me a move out packet that stated I would be charged per item dirty and asked me to pay for water and electricity so they could work in the house. This property allowed us to have a roof leak from November to February without even putting a tarp down and left nails in the yard from the roofing that punctured one of our tires. Replaced floor from previous resident and the install was not done right and have still yet to fix it even though we put in a work order many many months ago.

Negative experience: If rating could be a negative number I would give it. I would never do business with these people. Mr. Reeves thinks he is too important to return phone calls. Good neighbors in my experience share the cost of privacy fence between yards. But he would not even return a phone call to discuss it. He left msg with the receptionist that he would not help with cost of fence in any way. But he will certainly benefit from MY fence. I would have gladly discussed this if he would’ve actually called back. I hope people read this and stay away from this company. Very rude and uncaring and unneighborly. Even worse he can’t call in response to my review and didn’t even write his own response but was written by office staff. But according to other reviews, I see I’m not the only one who doesn’t get calls back. The fence is on the property line and I would’ve gladly had it face your property if only he would have actually had the courtesy to have a conversation. If I had called wanting to rent your property, I’m sure he would’ve called back. The response from your office on google rather than a call shows lack of professionalism and integrity.

Fantastic experience: All the staff was wonderful and they treat you with upmost respect

Fantastic experience: Mr Reeves has been very helpful to us whenever we have called upon him. Has always given excellent advice and support. Thank you for all your time and help.

Fantastic experience: First time ever using a rental service company to find a rental, after a two month search and giving unclear information about rental homes. A family friend referred us to reeves rental. Quite professional must I say, straight to business although the fine print process such as credit check back ground checks, may seem a little frustrating but it's apart of the process which reeves rental was with us every step of the way. Which me and family appreciate very much. If you're looking for a honest company which goes by the book and willing to help I suggest reeves rental, and once again thank you reeves rental for being professional J.A.

Fantastic experience: Wonderful and very helpful!!!!

Fantastic experience: Staff and owners was very nice!!! Highly recommend

Fantastic experience: Even though we ended up renting from another company the people here were so nice and friendly!

Negative experience: Very misleading information. Willing to take your application money and key deposit for you to view the rentals but will not tell you that they have already leased said property. Very unprofessional way to run a business. If you have a potential good tenant who follows every step of your process as you have ordered in a timely manner and you knowingly mislead them. Hope you get the tenants you deserve in your property. Highly do not recommend because these ladies can’t coordinate what they have told potential tenants.

Negative experience: I would give 0 stars if I could. Don’t rent from them, when you move out they will charge you $300 for an air filter. When I moved in the house, I had to pay for carpet cleaning because it was disgusting. The fence was falling apart when we moved.

Fantastic experience: Great experience!!

Fantastic experience: I had a fantastic experience! They are not only incredibly professional but also genuinely kind. I highly recommend their services to anyone looking for quality and care.

Fantastic experience: After speaking with Mr. Reeves I am happy to give him a great review for his taking time to talk to us and handle our issues. Thank you.

Positive experience: I only gave 3 stars because the front desk lady was actually helpful and nice! Gm hope all is well I did everything I needed to do for 3638 country ct and was denied for credit which was over the required amount stated! And have 20x rent in my account and just cause I had a few mortgage payments missing due to separation( Which I know is my responsibility to) I got denied! I even offered to pay the entire year (which application states have to be a year) out for the property still denied! I think her name is heather told me there was a certain criteria for the home what criteria is that! Thoughts??

Fantastic experience: Great group to work with!

Negative experience: The Reeves managed the complex of the townhome I purchased and were terrible to work with. Any time they were involved in any dealings it was unpleasant and unprofessional. They even interfered with the sale of my unit. I would avoid them at all costs

Fantastic experience: The team at Reeves Rentals is wonderful. They were professional, responsive, and made sure all our needs were met. We are very happy with our new rental home and highly recommend their service to others.

Fantastic experience: The customer service at Reeves Rentals is great. They were attentive to our needs and ensured we found the perfect rental home. We are very happy with their service.

Negative experience: Do yourself a favor and check with another reality company. This is not the one you wanna deal Deal with you will not live comfortably in your own home, renting from these people.

Negative experience: These are the worst type of people to rent from you won’t have your own privacy in your own home you will have to worry about them riding by your house spying on you calling you to come inspect the house. This was one of the worst experiences I have ever had from renting. I had to change the locks due to them passing by and worrying about my stuff getting, taken from my home due to expensive items And they will do everything they can to try to to try to screw you out of your deposit ‼️BEWARE‼️ The smiles in the beginning are jus fronts

Fantastic experience: The team at Reeves Rentals goes above and beyond. They helped us find the perfect rental home and made the entire process stress-free. We are so grateful for their assistance.

Fantastic experience: Our experience with Reeves Rentals was exceptional. They were attentive to our needs, provided excellent customer service, and helped us find the perfect rental home. We are thrilled with our new place and highly recommend them to others.

Fantastic experience: Reeves Rentals made finding our new home incredibly easy. The team was professional and responsive, ensuring a smooth rental process from start to finish. We are extremely satisfied and highly recommend their services to anyone looking for a rental home.

Negative experience: Their something else..

Fantastic experience: Reeves Rentals cares greatly about their properties and residents. My interaction with the office staff and the leasing office is always pleasant, fair, and professional. Reeves Rentals makes sure their maintenance gets things fixed correctly and in a timely manner, and the grounds are always well kept.

Fantastic experience: The Staff at Reeves Rentals were great. They have been very professional, responsive, and also friendly. Their fees are pretty fair, and they are able to manage my property without involving me a lot. I can trust them without any doubt and take suggestions from them because I believe it is the best for me. I will definitely use Reeves Rentals for my next property.

Fantastic experience: Reeves Rentals have been managing our home. Their fees are fair and they're very on top of it. They're good communicators and have very good contractors who fix everything we need at a good price. We will use Reeves Rentals for our next investment property.

Fantastic experience: Yes, Reeves Rentals is a property management company that is as good as it gets! This team sets the bar for how transactions are to be completed. Honest, authentic, experienced, responsive, up to date, hustle to get the job done and done with high ethical standards. Happy to recommend them to anyone.

Fantastic experience: I greatly appreciate the friendliness and follow-through of each of the Reeves Rentals staff, and the opportunity to work with Reeves Rentals was enjoyable. They kept me updated and in the loop as to what they needed from me and/or an update from their end. I'm very detailed myself, so it stands out to me when others are too (it sets your mind at ease during a hectic time). Reeves Rentals was always quick to respond to my questions and provided clear instructions/guidance every step of the way! I highly recommend Reeves Rentals!!!

Negative experience: Put a dismissed evictions on me a gave a deposit back evil ppl

Fantastic experience: We had a great experience with Reeves Rentals! The team is knowledgeable, friendly, professional, and overall great to work with. We felt like a part of the Reeves Rentals family! Their team knows the local market, has excellent strategy and negotiation tactics, and truly cares about your needs. We were also impressed with all the local referrals they provided for us for home renovations. Highly recommended!

Fantastic experience: Currently renting a home from Reeves Rentals and couldn't be happier! They made the application and rental process so easy, and are always available to field any calls and questions I have about the property. Highly professional office, would recommend to anyone!

Fantastic experience: Reeves Rentals, my leasing managers, have been consistently and absolutely great. They are responsive and effective. I am a long-distance owner of 3 local properties that they manage for me. Without them, I would have long ago rethought the idea of holding on to so many properties from afar.

Fantastic experience: Reeves Rentals, our property manager, was fantastic from first viewing to final move out. Flexible, understanding, courteous, and compassionate; the best property manager I have ever had to deal with!

Negative experience: Too Bad To Write

Fantastic experience: We're incredibly satisfied with Reeves Rentals. We had a specific vision for the type of home we wanted to rent, and the team exceeded our expectations. Their excellent communication, management, and professionalism made the entire process seamless. We're absolutely delighted with their service and couldn't be happier.

Fantastic experience: Reeves Rentals is absolutely wonderful and incredibly personable. They are remarkably reliable and friendly. I'm truly grateful for all the assistance provided thus far. Thank you for everything you do.

Fantastic experience: Exceptional experience with Reeves Rentals! Their team displayed utmost professionalism, extensive knowledge, and remarkable responsiveness. They exhibited patience and thoroughness throughout the entire process of tenant search and ensured every detail was impeccably managed. Working with them was an absolute pleasure. Highly recommended.

Fantastic experience: Great place to get a new place to live

Fantastic experience: The process of finding a rental home with Reeves Realty was not just easy, but also enjoyable. Their expert team guided me every step of the way, ensuring that I found the perfect place to call home.

Fantastic experience: I had an exceptional experience with Reeves Rentals. Their expertise and commitment to understanding my needs made finding the ideal rental effortless. Highly knowledgeable and efficient service!

Fantastic experience: Reeves Realty has consistently gone above and beyond to ensure that their tenants are not just satisfied but truly comfortable. They've shown time and time again that their commitment to their clients is unwavering. They're not just a property management company; they're a trusted partner in your rental journey.

Fantastic experience: Reeves Rentals is the gold standard when it comes to property management in Mobile, AL. Their extensive experience and dedication to their clients set them apart from the competition. They've built a legacy of trust, and you can rely on them to deliver exceptional service.

Fantastic experience: The transparency and fairness in rental agreements offered by Reeves Rentals set them apart. In an industry where trust is of utmost importance, they have consistently upheld the values of integrity and honesty. Their goal is to ensure that their tenants feel comfortable and secure in their rental agreements, and they work diligently to earn and maintain their clients' trust.

Fantastic experience: Reeves Realty is your one-stop destination for rental properties in Mobile, AL. Their half-century of dedicated service to the community has made them an indispensable resource. Their track record speaks volumes about their commitment to creating a positive impact on the lives of countless individuals. You won't find a better option for your rental needs.

Fantastic experience: Reeves Realty is truly an exceptional property management company with an unparalleled legacy of serving the Mobile, AL community for over half a century. Their longevity in the field has not only solidified their reputation but has also enabled them to hone their expertise to perfection. When it comes to rental properties, they stand as an unwavering beacon of excellence. Their dedication to their clients is evident through the seamless and stress-free experiences they provide, whether you're a tenant or a property owner.

Fantastic experience: t was truly a pleasure working with Reeves Rentals, and I thoroughly appreciated calling my cute unit home for the last 3.5 years! Quick, friendly assistance on the rare occasions I needed to submit maintenance requests!

Fantastic experience: I would highly recommend John Reeves to anyone that wants a good, honest, dependable property manager. After having a horrific experience with another PM in town, we found John and could not be happier. John has been extremely responsive, quickly returning calls & e-mails, and just generally being a pleasure to work with. Two thumbs up for John Reeves!

Fantastic experience: I came across Reeves Rentals after having a negative experience with another company. From the very first call I had and through the entire process, the team went above and beyond to answer all of my questions and work with me on the approval process. They all were exceptional and a pleasure to work with.

Fantastic experience: Reeves Rentals is a reliable and trustworthy property management company. Their team is professional, and they prioritize maintaining rental houses in great condition. I feel confident in recommending them to friends and family because of the positive experience I've had with them.

Fantastic experience: Reeves Rentals has been a lifesaver for me! After a sudden job transfer, I needed to find a rental house quickly. Their team worked tirelessly to find me the perfect home that matched my preferences and budget. They made the move stress-free, and I'm so grateful for their professionalism and efficiency.

Fantastic experience: I would highly recommend John. He did an amazing job, selling my house.He is honest & puts his heart into his business and cares about the people that comes to him.

Fantastic experience: John went beyond what was expected of him when he sold my sister's house. He is kind and caring. I would highly recommend him!

Fantastic experience: I've been renting from Reeves Rentals for several years now, and they consistently deliver exceptional service. Their team is friendly, efficient, and always available to address any concerns promptly. I truly appreciate their dedication to maintaining well-kept rental houses and providing a positive renting experience.

Fantastic experience: Reeves was my property manager for my home. Online payments were really easy, they sent helpful reminders and were extremely responsive whenever I had a question about the home. They even helped me move out before the end of my lease with no penalty!

Fantastic experience: We rent from Reeves, we've been here a year and they are always on too of taking care of anything we need.

Fantastic experience: Mr Reeves and his staff's goal is to help their clients -- homeowners and renters. Good people!

Fantastic experience: Nice gentleman easy going laid back company. He worked with me with the few issues I had with my finances a few months and wasn’t able to pay my full rent by due date.

Fantastic experience: Reeves Rentals was fantastic. They helped us find our perfect new home.

Negative experience: If Mobile County will ever again be a nice place to live, one thing that will need to happen will be for slumlords to be held accountable. As long as property owners/managers don’t care how the worst of their properties are managed, they are the cause of the devaluation of all of our properties.

Negative experience: This property management company routinely pays its bills late and is extremely unprofessional and rude to its clients and customers.

Fantastic experience: Great people to rent from! Very friendly, helpful and kind. I would recommend them to anyone.

Fantastic experience: At the end of the day it's not reeves it the owners they can't do anything without the property owner saying ok do it I'll pay for it. I wish I had rented thru them and not them being the middle man because everything that is wrong probably would have been fixed

Fantastic experience: Kristy at reeves rentals was always very helpful through out the whole process of getting a house. She went above and beyond what most would do. She is an amazing and sweet person. Go to her for all your needs!! John Reeves was an amazing help as well and fully understanding and willing to answer any and all questions!

Negative experience: The review from Aaron is correct. They find every way to keep your deposit. The house I was renting was being put up for sale while I was in it. When I refuse to let them have people look at it while I was there. My lease was broken on there end, I was giving less 30 days. When I ask for more time, I was told no. They took my whole deposit and say I owe them more. The closet doors was broken when I moved in but they charged me for that. I been in that house for 5 years, had the carpet clean the best they could. THE CARPET IS OLD. If you can find somewhere else to rent from please do. I can care less what you write under my review… PLEASE RUN… DO NOT RENT FROM THEM… read the reviews… you will see how unprofessional they are. You run a business and you go back an forth with people on their experience with working with you. People please believe the reviews. It’s more then one or two people saying the same thing… BELIEVE THE REVIEWS !!!!

Negative experience: Spoke to Mr. Reeves(who was very nice and informative) earlier in the day and I visited a property. When I called to see about an application, they told me to come to the office. I was met at the locked door by an older lady that was less than friendly and wouldn't answer any questions, just pointed at a box with papers. No apps in there. She then said to fill out the application and slide it in the door slot with our money. I had questions before I made a decision to apply, so since they wouldn't answer any, I decided it wasn't worth my time or money.

Negative experience: I have never had such an unpleasant experience with any “company” or “business” in my life. Fortunately we were able to have a direct line to the home owner and he was able to help with the numbers issues Reeves over looked. The only reason I have given them 1 star is because google will not allow make the post with 0 stars. To say their customer service and communication skills is sub-par would be a compliment. There is little to no activity from Reeves in their portal. We sent Multiple Maintenance request that were never addressed. They will attempt to charge you for the maintenance issue they chose to ignore. I have never spoke to Reeves associate that did not make me feel as though it was an inconvenience to help me. When asking them to email documents concerning the lease to myself and the other individual on the lease Martha replied “ she doesn’t have time for that, and I can just forward the message myself” however she didn’t mention that she will not be sending me any documentation today it was requested because she did not have time. Thought Martha was very rude, I did find it refreshing that Martha assured me this problem will not be addressed, as opposed to simply not replying like before. Also if you are so lucky to have a direct line and can communicate with the home owner, I recommend doing so and establishing a good professional relationship. It will come in handy when Reeves Rentals attempts to increase your rental rate without notifying the home owner. I hope none of you experience unfair treatment from this company and this review will help you in your decision to work with Reeves Rentals

Negative experience: I went to view a house they had for rent and there were roaches EVERYWHERE. There was an infestation in the refrigerator. The roaches were crawling out of where you would drink water from. I informed a staff member and they did not care. It’s like the already knew. So sad how greedy and disgusting people are these days.

Positive experience: I would love to give the company a 5 star. We moved down from Huntsville in June 2020. Company very willing to make our transition easy. Rented the home before ever seeing it. We have absolutely loved the home and living in Satsuma. Always very helpful when we had to reach out. Comes time to renew our lease and we get told the owner is wanting to sell. We had 2 days to either buy the home or the home gets put on the market. We have 45 days to find a home to move into in the Satsuma area. Very disappointed that we were not even given a decent time to even make plans for our family of 5. We have faith though in Jesus. We will be ok. I pray that the owner of the house and the people that buy are blessed beyond measure. Edit**7/20/21 I have changed my review from a 3 to 4 star. Things happen for a reason. I am so thankful our journey happened the way it did. Because we are in a apartment waiting for the next step, my husband was able to accept a new job. No it has not been easy but we are excited about what the future holds. This is all a step to where we are meant to be.

Positive experience: Ppl are very nice

Fantastic experience: This company is very professional and saved the day for my tenants who applied for a specific property of which they signed the lease for today! Thank you, Reeves Staff, for a great experience! I will recommend you to future potential tenants!

Fantastic experience: Great choice of rental homes. 1st class customer service.

Fantastic experience: Prompt, professional customer service. Staff is very attentive and proactive.

Negative experience: I went to see the rental located on Creekwood Dr. in Mobile. Wow is an understatement. The carpet in the bedrooms upstairs is heavily stained, the fronts of the cabinets under the kitchen sink are water damaged, the pull-down shades downstairs are gross, the molding in one spot on top of the kitchen cabinets is totally broken off. The home is EXTREMELY unclean—the doors are filthy, the exterior hasn’t seen a pressure washer in years, and it’s blatantly obvious the place wasn’t cleaned prior to move out or by the management company. They should be ashamed to have their name attached to this house.

Negative experience: OH MY GOOOSH these reviews. I don't know why I didn't look before renting with them. They are CROOKS! Just as another comment said, it doesn't matter how much you clean the house they will keep your deposit. I know for a fact that the pictures they used are from an inspection they did a month before we moved out. And not actual move out photos. Even then it was a tiny scribbles with markers on a drawer that was cleaned prior to move out. The carpet was heavily stained prior to move in and we were told that it was our responsibility to get the stains out of the carpet and leave it spotless even though it was like that at move in. We cleaned the carpet but those stains were permanent and not coming up. Even with that being said asked about the damages we were charged for that were done prior to us moving in. They did not want to discuss those the kept going back to the fact that our bushes were too high. Did not make any sense, because the photos they took themselves as well as ones we took they were perfectly trimmed an the grass was freshly cut. The kitchen was spotless as well as the rest of the house. There was literally nothing left there and everything was CLEAN. Besides I will say we did forget to clean the oven but that was the only thing. So they kept pretty much all of our $1450.00 Deposite. Charged us two different cleaning fees a yard cutting fee among other fees. When the house was spotless I don't understand what you had to clean? And charging us for cleaning the carpets when they were already cleaned and heavily stained and damaged prior to us moving in? We were good tenants always paid our rent and left and immaculate house behind. Especially based on all the other pictures I have seen John post. The office staff is completely unprofessional and rude. initially when I asked about renting houses I got an attitude from two of the ladies. I guess they're used to just have a nasty attitude because they screw over their tenants and homeowners so much they deal with nasty attitudes. None of these post are "fake". We have never EVER had issues with moving out and getting our deposit back. Always left a clean home. Idk how they sleep at night knowing they screwed over a 25 year old mother with two kids out of a 1450 deposite. We had no pets. So the "pet urine" is a lie. We always paid our rent. They did not cash our checks we dropped off at the office. At the beginning there was a misunderstanding what the full amount of rent was on my sister's behalf (there were two tenants in the house, for one and for two their listing said 1400 but they later told us 1450) once we spoke with the office staff we wrote the overdue amount in full. Last month's rent was again dropped off and never cashed. You can't ridicule us because of your office staff neglect. As I said each time I called the office, staff was rude. So yes she did say she wasn't going to argue with me because I was asking why we were being charged for certain things when I myself had no attitude, the lady I spoke with was awful. The AC filter replaced myself two days prior to moving. I know what I did. And there's no way that AC filter was supposedly in dirty after 2 days if you did the inspection within a reasonable amount of time.

Negative experience: They don't answer the phone. Reporting a maintenance problem? Good luck.

Negative experience: Do NOT let Reeves manage your property for rental. Over five years, they found three renter groups, the first we had to evict and they still owe us several thousand dollars; the 2nd also got behind on rent payments and left the house in horrible condition; and the 3rd group trashed it still further. We couldn’t even get a full refund from the last renters’ deposit for basic things like carpet cleaning and light bulb replacement. We literally have had to spend thousands of dollars repairing and restoring our home, and the Reeves staff simply doesn’t care!

Fantastic experience: I moved from California here in 2015 and have been renting with Reeves Realty since 2015. My experience with Reeves Realty has been pleasant. I have no complaint.

Fantastic experience: I rent commercially from them and I have to say I just love them. They’re always so professional, take care if any issues I bring up, and allowed me to fully express myself in the space I am renting. Overall a highly wonderful company to lease from with some of the nicest employees you’ll ever meet!

Fantastic experience: We have rented from Reeves Rentals and have had a pleasant experience. The property was as expected and we did not have any issues while we were there. Very professional office staff.

Fantastic experience: Great company! I have been using this company for years. I have several real estate properties that are listed with them. I love the way that they take time and run background checks on potential tenants for my property, do the leases and any other legal work that might be needed. They notify me immediately if there is a repair that might be needed and take care of it immediately. Rent is deposited electronically into my account and monthly and yearly reports sent out. A very friendly staff to me and my tenants. I believe they have close to 50 years in the real estate business. I recommend this company 100%.

Fantastic experience: My family has rented multiple beach places from Reeves Rentals over the years. We love Dauphin Island and the process has always been great!

Fantastic experience: Good people. Trustworthy and honest.

Fantastic experience: Highly recommend. Very positive experience. Staff seems very willing to help and hard-working people.

Fantastic experience: I’ve been dealing with reeves rental for years . They are helpful and super easy to deal with . They are awesome company to deal with !!

Fantastic experience: I've been with Reeves for 4 years and I have loved it. Ms.Martha is nice and helps in every way she can. The staff are all very friendly and maintenance request are always taken care of for you I have rented a few times in my life and I can honestly say to you that Reeves rentals is the First Realty Company I have rented from that has been a great experience and still is.

Negative experience: By far the WORST EXPERIENCE I’ve ever had .. upon moving in the house I noticed rat droppings .. mind you this was before moving in any of my furniture or clothes etc... they took responsibility for that and decided to take care of pest control as they should now the issue has reoccurred and their telling me it’s tenet responsibility... even though the issue was there when I arrived!!! Within 7 months I’ve dealt with more bs than I have in 23 years .. I noticed the FRIDGERATOR wasn’t working as well it literally took them 5 months to replace my refrigerator weeks to fix my air conditioner and another month to replace a hot water heater !! Further more the ceiling is caving in && leaking now the floor is coming up and there’s holes in the wall and they expect me to live in these conditions paying for an overpriced dump !!!

Fantastic experience: I've used John Reeves and his team at Reeves Realty for over 20 years to manage rental property, as well as purchase and sell real estate. They have always done a fantastic job! Very professional and responsive! They get the job done. Highly recommend!

Negative experience: I remember that me and my husband went up there to talk to them about getting out of our lease because he was having to move because of his job they would not let us out of our lease so we ended up paying our lease in full and they said we would get our security deposit back in 60 days okay well whenever we surrendered our keys on September 19th at I believe it was 6 in the morning I have a picture of the piece of paper through the door in case they want to say it wasn't returned and it has our forwarding address and our numbers we have not heard anything from them I have emailed them numerous times I've even called them and they have never said this until now and so now it was so it's 60 days at 60 days it'll be there in 60 days and now I called him today which the 60 days ended on the 17th of this week which its December 18th 2019 and today it was completely different so it was 60 days to to the end of your actual lease it doesn't matter that you paid it off early and surrendered the key because its its 60 days of the end dateof ypur lease In the contract it says exactly: "tenant agrees to deposit with the landlord a security deposit of $675 to be held as security for the full and faithful performance by the tenant of all terms and conditions herein, it being understood and agreed to that no part of this deposit is to be applied to any rent which may become do under this rental agreement until after landlord has received possession and all other lawful charges deducted. upon termination of the Tenancy, property or money held by the landlord a security may be applied to the payment of accrued rent and the amount of loss of rent or damages which the landlord has suffered by reason of the tenants non-compliance which this lease and the Alabama uniform residential landlord and tenant act. any deductions from the security deposit must be itemized by the landlord in a written notice to the tenant together with the amount due, if any, within 60 days after termination of the Tenancy and delivery of possession and demand by the tenant, whichever is later. This obligation is met when the landlord mails the portion of the deposit road and / or the written notice within 60 days by first class mail or better. The tenant shall provide the landlord in writing with a forwarding address or new address to which the written notice and amount due from the landlord may be sent. Both tenant and landlord agree to use a tenant handbook, dated this same date to handle any charges to tenant. Now mind you I'm 21 years old and I'm not a lawyer but im almost certain that my contract says within 60 days after termination of the Tenancy (which was don't when we paid off our lease) and delivery of possession and demand by the tenant (which was done when we turned our keys in with the change of address and phone number) but if I'm wrong can some one explain to me the reason because this was mine and my husband first time renting a house and i might not know what im talking about and I'm not going to take someone's word who has given me the run around since we have moved.

Negative experience: If I could give them no stars I would. They let us move into a dirty house and did nothing to clean it. Then we cleaned the house and they charged us $350 of our deposit for cleaning. They also charged us for paint when the owners are the ones who peeled the paint in the house because they wanted to redo it. This place will scam you. DO NOT rent from them.

Negative experience: Worst management company I've ever seen. They have poor management practices and no concern with maintaining the high standards they claim they have. They neglected the landlords request to uphold what was in the lease, and claimed the landlord had "too high of expectations" and so they pushed them away in hopes that it all just goes away. Instead of fulfilling their obligations to their clients, they quit on them and left the dirty work to the person they claimed to be there for. The property was left in bad shape, a workbench removed from the garage area, doors ripped off hinges, and more. They didn't inspect the property once in two years and this led to all that damage by the tenant. All this is from the standpoint of the landlord of the house, I can't imagine how they treat their renters! In response to your "fake review" reply, this review is as real as it gets. You may not have record of me as the owner because it was my family that employed you rather than me, however, I speak the truth. I watched my mom's house decline heavily in value over the course of two years while under your management, all because you refused to uphold her end of the rental agreement. I listened to you all push her questions aside all while assuring her you would inspect year after year and I came in to see her once valuble house destroyed because you failed to manage the property appropriately.

Positive experience: Overall experience was pretty good. House needed some major work but it is a rental house. Some things were fixed on a reasonable time, other things were never fixed. Left house clean and no major damages and we were returned our full deposit, so I think they are very fair in that department!

Negative experience: When we put our house in the rental market, it was just coming off of the sale market during a down turn and was completely with new flooring, carpet, and paint. The move in home was flawless. We were obviously incredibly concerned about the right tenants and were assured by John himself all the ways they screen tenants. When they told us they found a tenant (and turned down others that were not "qualified") we felt excited about the whole process. Over the course of the next 5 years (our tenants renewed the lease) we made the unfortunate mistake of believing Reeves was living up to its promises that it claims on their website about making sure properties are managed and values maintained. We didn't live in the area and fully expected our paid management company to make sure our property was well taken care of. When the tenants moved out, we were left with 17K in damage - every bit of flooring in the home had to be replaced, some down to the sub flooring. The amount of dirt was incomprehensible. They left us a dumpster and a half full of items in the house that had to be cleaned out. Fans were broken, outlets broken, even the stove had a fire behind it that was undisclosed and wires had to be replaced. When we asked for inspections over the years, Reeves clammed up. We were told "next week" "next week" and we were trying to figure out how to property file against the tenants for damages. Reeves decided that it was because we want to sue them and refused to turn over or talk about our property through our contact. Once my husband got into touch with John, we felt better and that he was going to chat with us and that they would help us file against the tenant. Once again, there were no calls back, and when my husband spoke with him again, john HUNG UP on my husband and said "my attorney said not to talk to you." I have videos, pictures, and long list of required things we had to clean up on the home. If you care about your property and need a rental agency that will VALUE you and make sure the tenants are maintaining the property as well as support you when there are issues, this is NOT the company for you. If we can save even one family from having to experience the poor level of management and customer service we have, then I feel better. I will be adding video of our home online as well so people can see how bad it really was. The pictures do not even do it justice. The 3rd party inspector said it was the "worst he has ever seen". The most unfortunate part of this has been their customer service. Hiding behind an attorney rather than talking about where they failed is a sure sign of a company that will not take your assets with care. John- if you read this - call us. You owe us an actual discussion about your failure. I am happy to put the video of our home on YouTube so people can see what kind of tenant you disregarded in our home.

Negative experience: Horrible business took almost a week for them get in touch with the owner of a house and when I called 3 times over a whole day asking about I was pretty much rudely told don't call back we'd call you then days later I called back and they said oh we heard from the owner and he said no. they knew and never called. And assured us our request for the owner he would do it now they act like they never said he would and they did. Unprofessional

Negative experience: We have rented with Reeves for over 5 years. We usually do not deal with any personnel directly, we simply pay our rent timely, we do our very best to maintain the integrity and value of the property that we are renting as if it belonged to us and generally just mind our business and stay neighborly. My problem with Reeves Realty is they show absolutely no regard for your concerns as a tenant as it relates to repairs. In the 5 years of dealing with Reeves as a Rental Company, here is what we have found to be a consistent practice of what a work order request through Reeves consists of: You make a service request for a home repair- you will be asked a million questions and then you will be told (and I quote) “ Can I have a good contact number to reach you? Okay Mr. / Mrs. Clark your property manager will be contacting regarding this work order promptly.Thank you “ And that’s it. I promise you WILL NOT GET THAT CALL BACK! In fact you will be the one constantly calling to follow up until you get so tired and disgusted with the “She’s out of the Office”, “I’m sorry they are currently on the phone, I’m going to take your name and number and they will call you back.” It is anever ending loop and you end up paying out of your own pocket for the repair! It is faster and it actually gets done! Funny how when you go into the office, no one is on phones basically you will see and hear them sitting around and gossiping. Sad, I know!!! Annual inspections are NON EXISTENT! We lived in a home for 3 years - NOT INSPECTED BY REEVES EVER! We’ve been in this home for over a year ,and in fact renewed the lease - NO ANNUAL INSPECTION... This Company has demonstrated that it care very little for the properties under their direction, and even less for the concerns of their tenant- even those who are long standing and follow the rules and make timely no excuses payments. We used to believe in this Company once upon a time, now we just can’t wait to be away from them. I am disheartened that I had to leave such a negative review.

Fantastic experience: The prices were very reasonable, especially for the conditions of the property, which made my stay very enjoyable. Management was wonderful. It felt like home away from home! Highly recommend.

Fantastic experience: The best property managers in town!

Negative experience: I had the exact same experience as Heather before me. Multiple requests to get major issues in my house fixed, one of which being a 4 ft. by 2 ft. whole in my floor directly next to my bed. 5 months have now gone by without any resolve. Every time I call, about anything, it somehow is my fault. In fact the last person I spoke to said "Just pay your rent that's all we are worried about." - Kayla. So I visited the office. I walked in and asked the front desk to speak to someone about my new lease, which I received less than a month before it was due but was told I had to give a 30 day notice even though I didn't even receive the lease until it was too late. So according to them I owed another month's rent. The event ended with three different people yelling at us that we had to pay more rent and that we needed to put in a work order (which we had done twice before.) Issues like this only scratch the surface of the is disgrace of a property management company and there must be something we can do to stop this company from continuing to ignore it's customers.