Coldwell Banker Residential Property Management

Fantastic experience: Great place and people, Anthony has been astounding with reaching out and making sure that you are taken care of!

Fantastic experience: I've lived in my unit for almost 11 years. I have delt with 2 prior property management companies. Coldwell Banker Residential Property Management is by far the best. Repairs are performed to last, not just patch. Makes this renter feel respected and valued. Thank you!

Negative experience: This is genuinely the most unprofessional leasing agent I have ever dealt with. I have lived in Lubbock for almost 5 years now and have never encountered a company that runs the way Coldwell Banker does. Impossible to schedule a tour, when you call no one is of any help, and they will not let you schedule a showing over the phone. When you finally do schedule a showing of weeks of trying, real estate agents are late to showings without any communication that they are going to be late. The prices of their homes are listed differently online than what they actually are. I will never rent from them.

Fantastic experience: Coldwell banker property management has been amazing!!! Anytime there has been a maintenance issue they’re quick to get someone out there to fix it. They’re always friendly and professional. I appreciate all that yall do to keep my rental home working properly!! Y’all are awesome!

Fantastic experience: The repairs are always done in a timely manner and everyone is very courteous and professional. I appreciate all they do. God bless you all.

Positive experience: This is a good operation so far, just have a couple months as primary dealing with Haley.. Off to a good start I think.

Fantastic experience: Very knowledgeable, and helped me when I had questions about the house I was moving in. Once moved in they still asked if I needed anything and if the move went great. Had a welcoming packet that came with different companies from mounting TVs, walking pets and also landscaping that I could reach out to. First time ever going through coldwell and it was great.

Fantastic experience: 02/06/2026 You can count on COLDWELL Banker’s to stand up a fight for you If you’re in a financial predicament As I have been in numerous occasions, all you have to do is put in the effort call them talk to them and they will do their best to assist and help you out. You don’t find too many landlords that will go to bat for you but these guys do. What a wonderful crew.

Fantastic experience: Friendly professional and willing to go the extra mile.

Fantastic experience: I’m just out of the rental,I gotta said this rental company is good and fare . I would have picked them again at next time

Fantastic experience: Looking forward to discussing possible contractor vending opportunities between 806 Painter LLC and Coldwell.

Negative experience: I have never dealt with a company that is as unorganized as Coldwell. Communication is non existent and when reaching out, they have every excuse as to why they expect tenants to follow their policies but they do not. Yes, I have reached out to them and tried to work up the chain of command but still absolutely no resolution or even an attempt at one.

Fantastic experience: Process was easy and the property management team is amazing! Our Property Manager is wonderful! She is very responsive and helpful!! Julie W. is the best and I am SO grateful she is the PM we have for our home! Every single time we need assistance, she is super responsive and supportive!!

Fantastic experience: I was completely impressed with Anthony, my property manager, with his professionalism and customer service. Things I was trying to get addressed since I moved in with another agent, he was able to get the problems solved immediately. Couldn’t be happier.

Fantastic experience: Anthony was great in responding quickly to my issues, professional, and transparent in both of my recent issues. I am pleased with the property management.

Fantastic experience: I like my apartment. The place is very clean.

Fantastic experience: I have been renting with coldwell since 2020 and have had my fair share of talking to numerous people but by far Anthony has been the best! He answers all my questions and makes sure I understand what’s going to happen with work orders. He always gets back to me in a timely manner. He always makes sure our work orders get done and complete and if we have any issues afterwards he is quick to have them addressed! Would give more stars if I could!

Fantastic experience: Coldwell sent Lowder Property Service to come out to remove so tree limbs from our property, they were awesome! super kind and also worked very quick!

Negative experience: Went for a whole year without a work order being done

Fantastic experience: I am writing to express my gratitude and commend the exceptional property management provided by Coldwell Banker and especially the dedicated efforts of Denea Garcia in managing My eight properties in Lubbock, Texas. As a remote owner living in Illinois, having a reliable and proactive management team is crucial, and Denea has consistently exceeded my expectations! Her professionalism attention to detail and commitment, have provided me with immense peace of mind! The effective marketing of all eight properties has insured, high occupancy rates, and optimal income. The quarterly inspections of all eight of my properties have given me peace of mind along with any maintenance that may need to be done. Working with Denea has been great and I look forward To continuing our successful working relationship for many years to come! Thank you for making the experience of being a remote landlord so smooth and worry free. Rebecca P

Fantastic experience: Anthony is quick with any questions or concerns I have! He recently put in a work order & it was done the next day by Lowder Property Service & they did great! They were friendly & quick to fix the problem!

Fantastic experience: I love the convenience of the whole process, from managing viewing times online conveniently, to signing documents and moving in. I loved being able to do almost everything online without the hassle of having to go in and sit down face to face during times that may not be convenient.

Fantastic experience: Excellent service. Excellent service by Oscar, Julie and Denea. Highly recommended

Fantastic experience: Allie has been very attentive with my needs while moving in, she’s been great at responding and being quick with anything that is asked! GO ALLIE !!

Fantastic experience: Contractor was pleasant , experienced and did a great job replacing grout in our master shower. His attention to detail in matching the existing grout for the sections he was working on is greatly appreciated

Fantastic experience: Haley is the best. Very accommodating and helpful. I really appreciate how helpful she is with the appraisal process I was doing.

Fantastic experience: He showed up quickly did a thorough job and was very professional. Would recommend to anyone!!! His name was Chris. HE listened to everything I was concerned about and fixed everything I was having issues with. Would definitely recommend his work to anyone. Thank you chris foe your help!!!!

Fantastic experience: I just recently submitted a maintenance request and Anthony at Coldwell was very attentive and handled the request in a timely manner. Chris with Lowder Property Services was very polite and communicative. There wasn’t a moment that I was unsure of the progress of my maintenance request.

Fantastic experience: Great services, came in and fixed the problems we were having immediately. Would recommend to others.

Fantastic experience: Gabe and Charles were super great when fixing my garbage disposal and dishwasher! They explained everything really well, and walked each other through step by step what they were doing.

Fantastic experience: Anthony is awesome and the timeliness of all of my work orders has been so fast. I would recommend Lowder Property Services to anyone I see with dishwasher issues. So polite and friendly and they clean up after their mess. Love the care that I have received!!

Fantastic experience: Julie helped me today she was the best

Fantastic experience: My work orders were completed in a timely manner, and Mari kept me well informed about when the vendors would be coming out. The vendors were also great with communication & did an excellent job overall!

Negative experience: Incredibly difficult to get ahold of anyone for any reason even after leaving voicemails/text messages. After 2 walk throughs with the leasing agent present and noticing multiple things that needed to be fixed (outlets out of code, hole in garage from previous plumbing repair, exposed wires in and around the home, animal feces and feathers left in outside storage room, front and back yard in poor condition, rotted plumbing, etc.), none of the issues were communicated to maintenance to be fixed before move in after being told the home would be “move in ready”. Maintenance team is incredibly professional, respectful, and helpful.

Fantastic experience: Coldwell Banker representative, Anthony was very prompt to respond to my work order requests and to communicate with any times and changes with the vendors that were assigned to my repairs.

Fantastic experience: Our experience with Coldwell Banker has been great so far! From Bryan helping us tour the rental home to getting set up on the tenant portal and connecting with Amy and Anthony, everything has gone smoothly. The home meets our family’s needs perfectly as we prepare to welcome a little one this April. The portal was easy to set up and made paying the deposit and rent simple. The lease was straightforward and could be signed electronically, which made the process even easier. During our move-in walkthrough, I noted a few items that needed attention. Submitting maintenance requests through the Latchel app was quick and simple, and the team responded to the work orders the very next day. We did have some hiccups with one particular issue, but Anthony and his team (Chris, Gabe, and Seth) were incredibly responsive in problem-solving and finding a solution. When I voiced my frustration, they showed real integrity by coming back to make things right — that says a lot about their commitment to good service. That specific work order has since been resolved, and we’re just waiting on the final touches for the remaining orders as the team reviews them. Overall, we’re very pleased and look forward to the next 12 months (hopefully with no more work orders, ha!). It’s a beautiful home in a beautiful neighborhood, and we feel very fortunate.

Fantastic experience: I thoroughly enjoy working with Coldwell Banker here in Lubbock.. Haley always calls me when there's an issue, and takes care of the problem immediately. She is pleasant to talk to. If you have a house you need to rent out this is the place to go.

Fantastic experience: Thank you! Mrs. Julie, is the best and very caring and always willing to help

Fantastic experience: This review is from Steve and Tiffany Lopez, we are very pleased and satisfied with Anthony Coldwell Banker. We much needed plumbing work done in our house we’re renting and Anthony sent Lowder Properties Services to do the job. They did excellent work and fixed the problem immediately and professionally. Thank you

Fantastic experience: Sheree Early is Professional and very caring. I want to thank her for making it possible for me to get moved in so quickly,her help was Outstanding and a step above the call of duty! Sheree is a great asset indeed to Coldwell Bankers. Thank you Sheree ❤️ Glenda

Fantastic experience: Brian always does a good job as a maintenance man at Wendover. My door is now fixed.

Fantastic experience: Management is awesome. The apartment complex has been very understanding With me paying rent due my mom passing away. I like this complex because it's quiet.

Fantastic experience: Very quick and helpful response to our maintenance request. Anthony was able to help us narrow down our plumbing issue and request a specialist rather than a general plumber who would not have been able to solve our problem.

Fantastic experience: Came out next day, got me hooked up less than an hour.

Fantastic experience: Great company to work with. Im so happy to see Stephanie and Allie on the team. They really do try hard to make things easy!

Fantastic experience: I have had the opportunity to work with Coldwell Banker, more specifically Stephanie Allison and Allie Johnson. They are very professional and easy to communicate with.

Fantastic experience: Finally, after three years, I have a good Leasing agent. She answers calls she returns calls. She answers Texts ! This was not a common thing from the last four. Yes, I said four leasing agents. So looks like something has turned for the better thank goodness finally have hope for enjoying having Coldwell Banker as my leasing agency for now. One good turn is what I’m happy about right now hopefully From here and out for the rest of the year. It’ll only be this good thank you Amy for helping me get my AC back up and running.!!!!

Fantastic experience: I just wanted to thank Allie Johnson for all her help. Anytime I have reached out to her for a maintenance fix or anything she has been right there. She gets things done in a timely manner and I'm so thankful.

Fantastic experience: Anthony was fantastic to work with! He was very communicative, reliable, and attentive to detail, which made the whole experience smooth and stress free!

Positive experience: After my vehicle was damaged following outdoor yard maintenance I requested prior notification so I can move my car. That hasn't happened, and yesterday my car was covered in debris, where I had to pay for a car wash...again. also, I was promised ac units for upstairs, never received any. Otherwise, it's a great place.

Fantastic experience: Thank you for help resolving my toilet issues and being available with someone I can talk to when I’lm not sure what to do. I have spoken to several people. All have been pleasant and helpful. Today I talked to Amy and Anthony. They were both helpful and I felt Anthony was especially attentive to my needs. Thank you

Fantastic experience: Anthony with Coldwell got the repair's completed quickly. The repair man was nice and respectful. He cleaned up any mess me made. I’m happy with my services.

Fantastic experience: Allie J did a very good job as our interim manager. She responded quickly to requests and to my satisfaction. We appreciate her work.

Fantastic experience: Anthony was quick to respond and very helpful. Got my repair done in a timely manner.

Fantastic experience: 09/06/2025 Thank you COLDWELL for always following up with me regarding my maintenance work orders or any type of repairs that require immediate attention, the CALDWELL staff / office members are very attentive, friendly and helpful, thank you for your support and services they’re highly appreciated and valued. The maintenance crew that they send to your home are always highly professional and respectful. COLDWELL you are the BEST.

Fantastic experience: Everyone has been very helpful thank ya so much iam loving my apartment ❤️☺️thank you allie Johnson for all your help when we needed it

Fantastic experience: I absolutely love Allie Johnson! She came in and took care of us for so long. Thank you Allie for being great management!!!!

Fantastic experience: Allie Johnson always answered my questions and helped me locate my packages. I hope she is promoted to greener pastures. She was very handy. TY.

Fantastic experience: The team in Lubbock does a great job in keeping me informed on upcoming lease renewal, property damages from hail storms, quarterly inspections. I could go on and on, coming from California, this is definitely The best Property Management I’ve had. Thank you to Hayley and her team.

Fantastic experience: Thank you Allie. It's always a joy when you are around. Hope to see you again

Fantastic experience: Like the service, took a couple of days but that’s okay. The repaired parts working fine now.

Fantastic experience: The guys with Lowder Property Services came by and fixed my gate on a weekend no less quickly and effectively. Great stuff!

Fantastic experience: Best maintenance experience I’ve had! They were quick to respond to initial request, and Anthony was very polite and personable and kept me updated with progress. Lowder Property Services did a great job fixing the problem in a timely manner and even addressed something that was not on my request.

Fantastic experience: Stephanie is a rockstar! High energy and attention to detail!

Fantastic experience: I had an instance with storm damage which caused a problem with my neighbor. Anthony handled everything and not only pleased me , but rhe neighbor as well. Any time i have had any issues Anthony has taken care of it promptly and professionally. Thank yoh Anthony!!

Fantastic experience: Haley did an awesome job managing the improvements and turnover process for our condo went smooth, the work quality was great and the cost was in line! Thank you very much!!

Fantastic experience: Move in date came and we ran into an issue our ac broke, it took 2 weeks for the whole process of getting it repaired however, Anthony my leasing agent did everything in his power to update me with the situation at hand. He provided feedback everyday until he heard something new, even when I was at work he’d call, leave messages, and tried to keep me in the loop. It’s life things happen such as the ac going out but, Anthony and his team will never leave you without an answer or leave you wondering what is going on. 10/10 if you get Anthony you’re in great hands

Fantastic experience: I’m very pleased with the associates at Coldwell Banker. I am especially pleased to have Mr Anthony as a regular point of contact for my rental needs. He communicates very clear and prompt. Others at the office have also been extremely friendly and helpful!

Negative experience: I'd love to preface by stating that the home that my roommates and I rented over the past year through Coldwell's Property management team was a beautiful home with many great amenities. I'd like to start by saying that this whole agency is a joke of a realty firm. Every employee that my roommates and I had dealt with over the past year was rude, disrespectful, and extremely unprofessional. The amount of hidden fees, neglect of broken appliances and the HVAC system, was extremely disrespectful. It took weeks for CB to fix a leaky dishwasher, broken freezer, and NUMEROUS plumbing issues. On another note, CB gave my roommates and I an urgent EVICTION notice! Upon receiving the "24 hours to vacate email," I had called the agency and they stated that the unpaid balance had to be paid by the 15th of January, and we received an urgent eviction notice on the 10th! Do y'all not know how that would make us feel? Saying we had to vacate the premises while everyone was on winter break and at home with our families, just to find out that they send an automated email five days before they start the legal process. That is absolutely criminal and blatant disrespect. I am here to just let everybody know that CB is a CRIMINAL realty agency and they have many schemes to funnel as much of your HARD EARNED MONEY from you! I will never rent or purchase from a CB institution again in my life nor will my roommates. You are better off renting a property in Lubbock from a reputable agency such as Tech Terrace realty. They won't lie to you about hidden fees and such. Thanks for reading this. Have a great day!

Fantastic experience: Anthony has been a great help in assisting us with maintenance on the home. All of his responses have been timely, along with the timely manner of the maintenance request being fulfilled. It’s great to know we have someone who we can rely on!

Fantastic experience: Anthony, accompanied by his helpful assistant, visited to assess the condition of my fence. Anthony was very punctual and meticulous, he was very detail oriented about the plans for future repairs. I was very impressed by his professional demeanor. I highly recommend Lowder Property.

Fantastic experience: Super quick, and great work! Anthony did a great job and solved everything!

Fantastic experience: Anthony has been great and helpful! He is quick to follow up and is on top of his work. Thank you! - Ilana Hernandez

Fantastic experience: Haley and Anthony were great and very responsive with any questions we have. We have rented through Coldwell Banker for 3 years and love it! When we have any kind of maintenance issue they’re on it. We had a hanging panel on our front porch and within the next day Lowder Property Services was on it!

Fantastic experience: Coldwell has been my rental company for almost a year and I have nothing bad to say. My A/C broke in the MIDDLE of summer and Anthony and Haley absolutely saved me. The A/C unit had to be completely replaced, Anthony kept me in the loop the entire time. I can tell they made this their top priority! So thank you Coldwell and now I have a brand new A/C unit!

Fantastic experience: Anthony called to followup on a few service requests I submitted on 8/14/25. He was very thorough discussing each of the requests and next steps. Anthony was professional and empathetic to my needs during the call. He has maintained the customer service standards I expect as a resident and established by Coldwell Property MGMT. Thanks Mark

Fantastic experience: Coldwell has done a great job leasing up and managing the property. I was particularly impressed with how they addressed the damage from the massive storm that came through. Haley has been a great manager, very responsive and I appreciate her experience based ideas and inputs.

Fantastic experience: I just wanna say thanks to Anthony our property manager from Coldwell banking for going the extra mile and getting us our dishwasher. I just wanna say how much we appreciate him. We’ve been living at 4419 106th St. going on three years and we have put in for multiple times and he was able to get it approved once again. I just want to say thank you Anthony going the extra mile for us. I surely do appreciate you.

Fantastic experience: They definitely got things done and everybody was super helpful

Fantastic experience: Anthony provides great communication and ensures any issues or work orders are resolved efficiently and within a decent time-frame.

Fantastic experience: Anthony from Coldwell Banker did an excellent job with the maintenance work. He coordinated everything smoothly and took care of my window blinds, lighting, and a few sinks efficiently. I truly appreciate his professionalism and attention to detail. I hope this kind of quality service continues in the future as well.

Fantastic experience: I submitted maintenance requests and replied to emails for time availability and after the bad storms we had I just got an email that my repair order was cancelled. I have a corroded faucet on the master restroom tub. It needs to be replaced. Pieces are falling off of the faucet where it is corroded. Caldwell is definitely not helping now with the manage requests.

Fantastic experience: We just signed another year in our beautiful home! We love it here and they take such good care of us! we never have to wait when we put in a maintenance order. They are always on top of it. Highly recommend renting with them! Anthony, we appreciate all your hard work and consistency!

Fantastic experience: Anthony has been amazing. Its my first home to rent and when I have concerns or questions, he and Haley respond quickly and help ease the stress of moving

Fantastic experience: Anthony helped us out really well with our AC repair. Swiftly done.

Fantastic experience: Anthony was great assisting me in all my rental needs! Great customer service & communication skills. Responded quickly!

Fantastic experience: I had a problem with my front door lock that was getting increasingly worse and could have become a safety issue. From the time the request was made to the time of repair was less than 24 hours. The repair person called with an ETA of 15 minutes and met that time. He knew exactly what was wrong and fixed it in 5 minutes. Great work.

Fantastic experience: Anthony was a big help with some work order issues I had! Someone came out within the hour to take a look and another was scheduled later this week.

Fantastic experience: We’ve had Coldwell manage our property for the past three years, and our experience has been nothing short of exceptional. From day one, their team has been professional, diligent, and attentive to every detail — from finding the right tenants to maintaining the property and, most importantly, keeping open lines of communication. They consistently kept us informed through quarterly inspection reports and timely updates. I’d especially like to recognize Haley Box and her team for their thorough and dedicated work — they’ve gone above and beyond and continue to do so. I would highly recommend Coldwell’s property management services to anyone considering renting out their property. With them, your investment is truly in good hands.

Negative experience: Electrical and plumbing were not up to code. Windows were broken when we got there. We put in a work order for them that never got addressed. Fixes were done as cheaply as possible. It was pretty clear the company cared more about saving a few bucks than caring for their tenants.

Fantastic experience: Anthony helped our family when our A/C unit stopped working correctly he reassured us and kept an open communication during this time. Grateful they helped us with this terrible summer heat!! We will now get our unit repaired.

Negative experience: They had the information WAY wrong on their OWN mls and treated us like it was our fault. Told us the owner would never go for the price THEY HAD LISTED. Then informed us of another property for the price of the one we were interested in and told us they would one, go ahead and talk to the owner and two get back with us about the other property the following day. NEITHER happened. BUT they made sure to change the listing that day. Over priced. Charging their renters for buyers mistakes, gentrifying the city. Trash.

Fantastic experience: Clear ans concise move in instructions. The team has been incredibly helpful and the house was in pretty good condition with a few minor issues (mostly cosmetic) at this time we are very greatful we have chose to pursue a lease with Coldwell.

Fantastic experience: Very quick to get maintenance completed and corrected. Thank you. My Ac was blowing warm air, Rosbel came changed a part and haven't had an issue. Thank you. AC is working great.

Negative experience: I have concerns about the regulations set by the leasing company and my ability to comply with them. For instance, they require tenants to hire a licensed landscaping company to mow the lawn. Furthermore, the apartment inspections are not being properly maintained. After moving in I have discovered multiple issues in my apartment, including exposed holes, a ripped ceiling, and mold in the restroom ceiling and behind the toilet. Additionally, the threads on the shower faucet are falling off, which makes it difficult to attach a showerhead. Maintenance requests take a long time to be addressed, and there is a strong smell of cannabis in the apartment that persists after working hours, making it difficult to deal with. I believe they should consider labeling some apartments as non-smoking to help me choose one that meets my preferences. It appears that smoking under the table is tolerated since the inspectors never actually conduct their inspections as required. I had no choice but to sign the contract before inspecting it, as I was moving in from a different town and had agreed to the terms online with their promise. They are not really good managers of the property. In addition to my concerns, I want to express my love for the apartment, particularly the absence of carpeting, the presence of a carport, and the central air conditioning. I would like to express my gratitude to the clerks, who have always been incredibly kind and have kept my spirits high, despite the lack of resolution.. It is an unexpected spider web snare, and now I'm trapped for a year. Thank you!

Negative experience: If you’re considering renting from this company, Run!!!! Between an inability to communicate effectively, and shady practices, this company has been absolutely awful to my family over the last year and a half. I hope you’re okay with complete strangers taking pictures of your belongings for “inspections,” and completely and utterly invading your privacy. All in all, coldwell is literally the worst company we have ever had the displeasure of dealing with. FAIR WARNING!

Negative experience: No one is good at math, it seems. They come and inspect the house every other month as if you are on section 8 or hud housing, and they're contractors never really fix anything they've been out at least 3 times and my outlets still do not work. Would not recommend renting.

Fantastic experience: I Totally Recommend Oscar and His Awesome Staff at Coldwell Bankers Lubbock TX Best Customer service !

Fantastic experience: Bernie responded quickly to the maintenance request, and was able to work around my hours. He completed the job promptly and safely.

Fantastic experience: We appreciate Anthony and how attentive he was with us and our issue with a water leak. He handled our issue as an emergency and kept us updated on the progress of repairs. Thx!