Locations Property Management
Información sobre Locations Property Management
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 8h-17h
- Miércoles: 8h-17h
- Jueves: 8h-17h
- Viernes: 8h-17h
- Sábado: (closed)
Founded in 1969, Locations is a multi-faceted real estate company with a rich kama‘aina tradition in the islands. We're committed to offering our clients superior real estate services. We established the Property Management Division to better serve our investor clients. Locations Property Management has been actively involved in the business of residential and affordable property management on Oahu since 1979. More than 40 years of excellence and outstanding customer service have made us the largest, most trusted, We specialize in residential rentals, property management, affordable rentals, investment properties, and so much more. Rentals are available in areas such as Honolulu, Windward, Ewa Beach, Aiea, West Oahu, and surrounding areas.
Nuestro comentario desde Agencias Inmobiliarias sobre Locations Property Management:
Locations Property Management se ha establecido como una empresa de administración de propiedades confiable y profesional en los Estados Unidos. Los clientes destacan constantemente a su administradora de propiedades, Divona Cox, por su servicio excepcional. Una y otra vez, los clientes mencionan su rápida capacidad de respuesta, ayuda y actitud positiva. Muchos expresan su aprecio por su capacidad para hacer que el proceso de alquiler sea fluido y sin complicaciones, desde la mudanza inicial hasta manejar solicitudes de mantenimiento de manera eficiente.
Algunos testimonios destacan:
- Alto Nivel de Comunicación: Divona es a menudo descrita como una excelente comunicadora, asegurándose de que todas las consultas de los clientes se resuelvan rápidamente.
- Profesionalismo: Los clientes informan estar satisfechos con su enfoque atento y proactivo, haciéndolos sentir valorados durante toda su experiencia de alquiler.
- Apoyo Durante Momentos Difíciles: Muchos inquilinos señalaron la disposición de Divona para ayudar y proporcionar acomodos, especialmente en situaciones difíciles.
No obstante, hay algunas preocupaciones sobre ciertas prácticas de gestión. Algunos clientes han mencionado desafíos con la capacidad de respuesta de otros administradores de propiedades y problemas relacionados con los reembolsos de depósitos. Sin embargo, las experiencias generales parecen resaltar una genuina dedicación a la satisfacción del inquilino en Locations Property Management.
En resumen, si estás buscando un servicio de administración de propiedades caracterizado por un excelente servicio al cliente y profesionalismo, no busques más que Locations Property Management, especialmente si tienes la oportunidad de trabajar con Divona.
Locations Property Management: Opiniones
Experiencia fantástica: Have been renting from locations for over a year now and have no complaints. Divona who takes care of us is always responsive, accommodating, and easy to work with. The transition from my previous place to the current one was the easiest and fastest move I’ve experienced. Mahalo Divona!!
Experiencia fantástica: Divona is friendly, helpful, and communicates well with me. Thank you!
Experiencia fantástica: I rent a room from them. When I had issues with my room stuff, and when I have to deal with security, Divona respond quickly and took care of it. Appreciate it for quick response.
Experiencia fantástica: Divona Cox was fantastic—she made the entire transition into my new place smooth and seamless. Super professional, responsive, and easy to work with.
Experiencia fantástica: Divona and the entire property management team have been incredibly professional, attentive, and proactive in ensuring a seamless living experience. Her dedication to excellence and quick response times make it a true pleasure to reside here!
Experiencia fantástica: Divona Cox is an attentive caring person with results and quick solutions. She is an amazing property manager.
Experiencia fantástica: Our property agent Divonna has been amazing when it comes to getting problems fixed and she is very easy to get ahold of.
Experiencia fantástica: Divona is extremely helpful and easy to work with. She helped me take care of everything quickly and answered all of my questions!
Experiencia fantástica: Divona is a gem! So accommodating and quick to respond to all of my questions. Thank you, Divona!
Experiencia fantástica: Divona has been taking care of us for a few years now she has been a great! Communicates and responds quick
Experiencia negativa: During our move out required us to pay for a move out cleaner (over 250$) in order to get our deposit back. But then charged $366 to our return for their own cleaner. Slimey business move. Terrible management.
Experiencia fantástica: Divona Cox is a phenomenal Realtor. I am thankful for the work and detail she puts into caring for my property.
Experiencia fantástica: Divona was great to work with — super helpful, quick to respond, and made renting my place simple and hassle-free. Highly recommend!
Experiencia fantástica: Divona was very helpful and made the process easy!
Experiencia fantástica: Moving away soon but Divona was great during my time here. Always professional and very responsive. She made everything from maintenance requests to move-out super easy.
Experiencia fantástica: I've rented for a year now from Locations property management The day one Divona was such helpful and help me to fast processing also when I had problems with place she was help right away thank you
Experiencia fantástica: This company, especially Divona, is very professional and quick to respond to my questions and maintenance needs. Mahalo!
Experiencia negativa: I reached out to this company for a short term management agreement . A property manager called me back and tried to do a back door rental agreement for themself outside of the company instead of entering into a management agreement At the end of the day I got neither because of her conduct. This Property Manager was in my opinion totally unprofessional and unethical. When I complained about her to her boss he just covered for her instead of taking any action.
Experiencia negativa: I had location Property MGMT for 5 yrs, let me tell you, each manager lasted 1 year, the latest was with Liz I had her for 2yrs total. One main issue is more with the timely manner of repairs, one lasted over 2 years and was the side / main stairs to the back of the house, finally repaired with the last yr that we moved out. Second was communication problems with repair tickets and actual repair personnel showing up to fix anything from fans to plumbing. I will have to say the plumbing repairs were always same week. While other repairs took months to line up. The third strike is your deposit, you will never get it back, no matter what shape the hose is in, this is a subject I'm still going back and forth with them on. I paid $5400, they first sent me a deposit check back for $1787.17 shortly after that (one day, they canceled the check. Then sent a list of additional charges, one of which was fictious and for carpet. It said "QUOTE" on the top of the invoice, so I called the carpet company. They said no we never did anything at that property. Come to find out all carpet was removed and thrown away. Then location Property MGMT sent another check for $684.13. This was all I was returned back on a house that was in need of major repair and wear and tear. Moral of the story, I was never refunded what was truthful owed to me in this transaction and will never do business with them again, If zero stars was a thing, that would be my rating for Locations Property Management, Honolulu.
Experiencia fantástica: Divona made it quick and easy to find a place and get me moved in as I was moving here from off the island, Great experience
Experiencia fantástica: Divona has always been very helpful with maintenance. and any questions I have had and responds in a timely manner, i appreciate all that she does!
Experiencia fantástica: Divona really made my move to the Island easy and quick. Quick and direct responses really helped my move be less stressful. Loved the place I got and loved working with her!
Experiencia fantástica: Great experience working with LPM. Divona was always there when I needed her. Text call email whatever you need. Felt very taken care of!
Experiencia fantástica: I've been with Locations Property (renting) for about 2 years and have had the BEST experience with Divona Cox. I highly highly recommend. If not for needing to move due to my living situation, I would have stayed. You're in great hands with Divona!
Experiencia fantástica: Our agent, Divona, was so kind and helpful and helped my partner and I get our dream apartment <3 highly recommend!
Experiencia fantástica: Divona was awesome! Always had fast response times and helped me with any rental concerns. 10/10 service
Experiencia fantástica: Divona has always been courteous, polite, and helpful. Mahalo Divona
Experiencia fantástica: Locations Property Management has all those qualities like Good quality, Good values, Professional and Responsive. Specially in the Toughest Time during Covid 19, it is easier to evaluate their Professionalism! During Covid 19, Specially those are like me, surviving without any assistance - it is very important to have a real Professional Property Management like Locations! I never faced any pressure from Locations to pay on-time if I am late. Special thanks to my Property Manager, Divona - in my 22 years of renting, no doubt, She is one of the Best, very Professional and Responsive! Best wishes to Locations.
Experiencia fantástica: Divona was incredibly helpful when it came to me finding a house for my brother and I. She was very response, kind, and helpful!
Experiencia fantástica: Divona was super helpful and made sure the whole process of getting an apartment and moving it went smoothly!
Experiencia negativa: I moved into a unit that was being managed by Locations in April 2022. The property manager who was assigned to the unit was impossible to get a hold of, and also failed to provide me with a preinspection check list prior to moving in. I had tried to get a hold of her but she never answered or was never in office. The following year when it was time to renew, there was a different manager. He came by and did an inspection, annotated some issues he said were responsibility of the owner and not myself, and gave the thumbs up to renew my lease. I was never given a copy of the things he annotated and apparently nothing was put into Locations system about any discrepancies found during inspection, and the owner never organized to fix any of those discrepancies. When I renewed my lease for a second time (year 3), nobody came by to do an inspection. At this point we were given a new property manager. Fast forward to April of this year, of the $1900 security deposit, I was only refunded $598. I tried explaining that there was no preinspection done upon the signing of my initial lease, and only one inspection done for my first renewal. My wife and I took care of the apartment, with minor wear and tear that is expected when living in a house/apartment (scuff marks, deep cleaning, fresh coat of paint, etc.). Any issues that I communicated with the first 2 property managers apparently fell on deaf ears, and were not even annotated in their records to at least show evidence that an issue was brought up by me. Locations failure to do proper inspections of their units is a big red flag for anyone who uses them to manage their property, and to any tenants who take care of their units and expect all or most of their security deposit back. I will never utilize them as a landlord, or lease a property managed by them.
Experiencia fantástica: Liz Saludares has been excellent. She is very friendly and is detailed oriented. Liz is always professional and is responsive to email and phone calls. Thanks Liz and keep up the good work!
Experiencia fantástica: I have had a great experience with Locations, especially in dealing with their agent, Divona Cox. I recommend requesting her. She has been friendly and professional and most importantly, always available and prompt. A pleasure to work with.
Experiencia negativa: I had signed a lease for a furnished studio in Island Colony through them and had a traumatic experience due to the condition of the furniture. When I moved in on Feb 1st, the mattress (covered during the viewing) looked like it had been picked up from trash. They also left several greasy/junk items in the lanai without any heads up. I reached out expressing my concerns and decided to move out after a couple days. I still haven't gotten a single apology and they made me pay for half the month and took a lease break fee. I hope this doesn't happen to anyone else.
Experiencia fantástica: My experience with Locations has been pleasant. My property manager, Divona, was an excellent communicator; always responsive and very solution oriented. She has even gone out of her way to unlock my apartment when I locked myself out. Grateful to have had her manage the unit I stayed in!
Experiencia fantástica: One of the best companies I have worked with for managing my rental. Thomas has been great to work with. Quick to respond, detailed and great at keeping me up to date.
Experiencia fantástica: Reliable company and property manager. We continue to be very satisfied.
Experiencia fantástica: Locations Property Management as a company has been excellent to us for approximately 10yrs. It all stems from their employees caring about the properties they manage. Our Property Manager, Ms Caroline Mosher has done excellent work as our property manager. She has always been there to take care of our needs and the needs of our tenant. As our property manager, she has handled two major flooding incidents in our property and other incidents such as appliance replacements to arranging needed repairs throughout the property as they arise. I highly recommend Locations Property Managment Company.
Experiencia negativa: We have had two issues (black mold growth, and clogged shower drain) with our apartment for over a week now and have a baby due within a week and have called multiple times and each time it goes to a 3rd party. We ended up going to the actual building to talk with someone and they said our issues of clogged shower drain with sewage coming up through the drain and black mold growing didn’t seem that bad. They said we would get a call from a plumber later today but never did. If you are going to be a property management then please take the time necessary to help your tenants when they have health issues/concerns with their living situation.
Experiencia negativa: As a company overall, I’d say my experience has been pretty fair. However, my experience with Dee Gruenter my assigned property manager has been absolutely horrific. I rarely post reviews, especially negative ones. But, this woman is nuts. She has absolutely no respect for boundaries for one. I politely asked she please notify me exactly when she planned to do the move out inspection as I was recently assaulted by someone who showed up at my front door and did not want to just answer it. What does she do? Literally ram my front door down hard enough to break the lock. If that wasn’t bad enough, she later overcharges me thousands of dollars in various fees she had no right to charge. Unfortunately, I will never deal with this company again. They need to monitor their staff better than this.
Experiencia negativa: The bad experience started when the Locations Website said bank statements were an option to show proof of income sources. We spent a couple hours redacting two recent statements only to be told after submitting them that Locations doesn't accept bank statements and we needed to submit tax returns instead. Further, the agent did not know the property well. The person continually changed the facts when things didn't add up, continually insulting our intelligence trying to cover up their lack of knowledge as we revealed problems and inconsistencies about the property condition. The person also rushed us during a walk-through so we didn't have time to adequately plan for the move in. The person literally shooed us out of the place saying they "have to go". Lastly, the property was impossible to live in at time we started paying rent. It had been renovated and there were problems. Locations scheduled a handyman to fix the issues but the handyman was backlogged almost two weeks. We were lucky in that on Day 5 after getting the keys we contacted the handyman directly. He had just had a cancellation and agreed to fill the void to address our issues; one of which he says he cannot resolve for another week. At least he got the unit to the point we could move in, but only because we took issues into our own hands. Don't count on Locations Hawaii!!!
Experiencia negativa: Their 680 Ala Moana property is a JOKE. It was built as part of an affordable housing incentive for the city. But I can't understand how a $4,450 monthly income requirement to qualify for a studio apartment is considered "affordable housing". It was a TON of hoops and red tape to just apply. Their application is intense and they made me have a form signed and notarized by my mother, who lives out of state, to prove that she helps me out a bit financially. Then they held up my application further over some discrepancy in my YTD income which was off by $52 from the paystubs I submitted, so I had to figure out where that difference came from. Then, after all of that, the whole process took about a couple of months, they denied me anyway because I don't meet the income threshold! Let's be real here, considering some others reviews of the property over on Yelp, if you make over 4k a month, consider a better maintained building that isn’t infested with roaches! I don’t know if it is the city, state, or this company that sets the income requirement but it is absurd and everyone involved in these city projects for “affordable housing” should be ashamed of themselves!
Experiencia negativa: Paid $500 dollars for a move out cleaning. Did my checkout inspection, was told everything was good. The next day I received an email saying an additional service is required which will be taken out of my SD. Why even have a checkout inspection if you can go against it. In addition to that, the rooms at executive center always smells like weed from all the college kids. Also the lack of communication is terrible. I had no idea my property agent changed until I reached out to them about not having hot water for several days.
Experiencia fantástica: I recently moved in and worked with Divona. She is very helpful and made it a smooth transition. All of my requests since moving in has or is being attended to in a timely manner which shows care to the renter. I look forward to continuing to build a great relationship with Divona! Update: Sadly my time has ended in the aloha state but this is the best property manager (Divona) I have ever worked with her quick response and communication was very delightful. The apartment is in the heart of Waikiki so everything is accessible within walking distance. Thank you Divana for your outstanding property management service much Aloha!
Experiencia fantástica: Divona is by far the best communicator in Real Estate/Property Management I have run across in Honolulu! Fast, efficient, clear, and On Top of Things! Thank you Divona for taking great care of us and our kids.
Experiencia fantástica: We rely on Locations to provide very reliable and professional services to our family. Their excellent service has given us a very high level of confidence in their management of our property.
Experiencia fantástica: I’m so happy I met Divona Cox. She made renting my condo at A'ali'i easy. Her genuine approach and attention to detail is impressive. Jason Wills.
Experiencia fantástica: We have been working with Jan Kim for many years via three different companies. I think this show how much we value her assistance in managing our rental units from single units to homes to apartment buildings. Melvin Kong
Experiencia fantástica: Good rock solid experienced professional property management company that uses the latest tools. Highly recommend.
Experiencia fantástica: Satomi is an excellent property manager. She is very professional and stays on top of projects providing excellent follow up.
Experiencia negativa: The worse experience! Basically slumlords at this point. Moved in to a dirty apartment with a list of issues. If you try to reach them, good luck. Not professional and definitely do not care once you sign the lease and they have your money. Be very very careful if you absolutely desperate to have to deal with them.
Experiencia negativa: They did not return my phone call regarding the Ainahau Vista senior housing.
Experiencia positiva: The apartment was spotless when I moved out but still had to pay for a professional cleaning service, (understandable) but the cleaning service, which THEY LISTED did not finish the job and when asked to come back and clean the water stains from the shower the cleaning service tried to scam me out of another $250 to come back and finish the job. I feel I did my fulfilled my contract by paying for a cleaning service. It is not my fault that the cleaner didn’t finish the job or the fact that Locations Property Management did not come to inspect the cleaning to ensure it was up to their standards. I ended up having to pay for ANOTHER cleaning service just for the shower glass water stains… Locations should have done the cleaning inspection after it was finished or bare minimum, given the situation, paid for the second cleaning service… just my opinion, doesn’t mean they are a bad company… Other than that they were nice and responsive.
Experiencia fantástica: I would recommend Location Property Management agency for renters. My property manager Divona, is professional and was responsive to all issues relating to the property. I am a satisfied consumer.
Experiencia negativa: I had scheduled a viewing with TJ, the property manager at Locations Property Management, but due to concerning issues experienced by my friend who rents from TJ, I decided against attending the viewing. My friend has faced various problems with the property managed by TJ, which has raised serious concerns about the management's competency and attentiveness to tenant needs. Given the negative experiences my friend encountered, I opted not to proceed with the scheduled viewing. It's disheartening to hear about such issues persisting under TJ's management, and it's made me hesitant to engage with Locations Property Management. It's crucial for property managers to ensure the well-being and satisfaction of their tenants, and based on the experiences shared by my friend, I've decided to look elsewhere for housing options where I feel more confident about the management's dedication to maintaining a comfortable and functional living environment.
Experiencia fantástica: My experience with Locations was great. Divona was my property manager and she was awesome, very responsive, efficient, easy to get a hold of, and on top of everything. Online bill pay and maintenance request options were very convenient. Thank you!
Experiencia fantástica: Worked with Divona Cox to move into a new place and she was very attentive and responsive!
Experiencia fantástica: I recently had the pleasure of working with Divona Cox, a highly skilled property manager at a prominent property management company in Honolulu. I cannot express enough how impressed I was with Divona's exceptional communication skills, friendly demeanor, and genuine care for her clients. She truly went above and beyond to ensure a remarkable experience. Right from the beginning, Divona demonstrated her expertise and professionalism. Her prompt response to my initial inquiry was greatly appreciated, and her willingness to address all my questions and concerns immediately put me at ease. Throughout the entire process, Divona's warm and friendly approach made me feel valued as a client. She consistently maintained open lines of communication, ensuring that I was well-informed at every stage. Divona's responsiveness and willingness to go the extra mile to address any issues that arose truly set set her apart. Her dedication to keeping me updated and informed on every step of the property management process was truly remarkable. What truly impressed me about Divona was her genuine care for her clients' well-being. She took the time to understand my unique circumstances and worked tirelessly to ensure that every decision made was in my best interest. Divona's ability to empathize and provide guidance during the decision-making process made me feel confident and supported. Divona's expertise in property management shines through in her exceptional organizational skills and attention to detail. Overall, my experience with Divona Cox and the property management company in Honolulu was nothing short of excellent. Her exceptional communication skills, friendly nature, and genuine care for her clients make her an invaluable asset to the company. If you are looking for a property manager who is not only knowledgeable and efficient but also personable and caring, I highly recommend working with Divona
Experiencia fantástica: Divona Cox goes above and beyond helping. Without too many details, my daughter died suddenly and Divona stepped in with help, suggestions and leeway for which I will be forever grateful.
Experiencia fantástica: Divona was very accommodating and communicated so well to me!
Experiencia fantástica: Divana is the BEST! She was very attentive, punctual, and professional! The application process went by in less than a day and I had my new rental within 2 days! I am looking forward to living in my new Vintage Style "Breakfast at Tiffany's" studio apartment at the Hawaiian Monarch!
Experiencia fantástica: Great overall experience. Divona was extremely helpful and responsive. She was very accommodating when arranging a walk through and answered all my questions. Highly recommend if your working with Divona!
Experiencia fantástica: Divona has been absolutely amazing to us. She is so helpful, personable, accommodating, timely, and respectful. With leasing being such a stressful process, she makes you feel heard and understood. I would highly recommend her to anyone.
Experiencia fantástica: I had a great experience with Locations, they were fairly prompt with all our maintenance requests. Our property manager, Divona Cox, was always readily available and awesome!
Experiencia fantástica: Rented through Divona, she was always so sweet and fast with communication. Helped me out anytime I had questions with such a positive demeanor as well. 10/10 would recommend her to anyone!
Experiencia fantástica: Divona Cox was very helpful with leasing. Responded quickly and very kind.
Experiencia fantástica: Divona is great! Quick response, super helpful, and easy to work with.
Experiencia fantástica: I was I desperate need of an apartment and good thing i came across a unit that Miss Divona Cox was handling, she is quick to respond, very informative, helpful and overall amazing :).
Experiencia fantástica: Divona is a consummate professional and offered amazing service. She was helpful, reliable, knowledgeable and available to answer any questions I might have in the process. I would highly recommend her as a property manager!
Experiencia fantástica: It's so nice to have Divona taking care of my property. She handles everything with ease and care. She is a true asset.
Experiencia fantástica: I have been renting my current unit for more than one year now and I am very satisfied as Divona has been always very helpful and professional. Highly recommend Locations.
Experiencia fantástica: 5/5 stars!! It has been an absolute pleasure to work with my agent, Divona! When I reached out to her asking to tour a rental property, she responded swiftly, gave me a tour the same day and was extremely knowledgeable about the listing! She even processed my app and got me the place that same evening! She’s the BEST!
Experiencia fantástica: Locations Property Management took over our property management. Since then, we never had any issues with our tenant and HOA. All HOA correspondences were always addressed and in no time taken cared of. A shout-out to our property manager, Rexie Castro, who's always there to reach out and immediately responds back with pleasing and prompt service. Thank you.
Experiencia fantástica: Divona Cox does a excellent job for us and our tenant! She communicates well and her quotes for repair and/or replacement to our property are accurate and reasonable. Thank you Divona and Locations!
Experiencia fantástica: We chose Locations as our rental managers for their professionalism, responsiveness and general positive attitude. Extra kudos to Natasha! If we ever have a question she is quick to respond, attentive and reliable!
Experiencia positiva: I haven’t been with Locations for very long but so far, after a rocky start, I’m beginning to see how their Homeowners rental system works. Being able to get my Homeowners draw early in the month is really convenient and I appreciate that. My agent was recommended by my nephew and Jan Kim is very knowledgeable when I have questions.
Experiencia fantástica: Location’s property management has high quality caring and professional people that are always there to help you. During the experience with the pandemic they were right there to help my family with working with tenants in rental assistance and maintenance of property. Thanks to them our business survived. I am very grateful to them for handling responsibly our family rental business. I would highly recommend them as they go above and beyond.
Experiencia fantástica: Divona is very helpful and informative. She’s very responsive and very nice . I always feel welcome to ask questions and every time I have problem she always make a way to help us . She goes above and beyond . I really appreciate her.
Experiencia fantástica: I had the pleasure of leasing my apartment through Divona, and through my entire time here she was quick to respond, informative, patient, and just an all around pleasure. If I wasn't leaving Hawaii I would have continued to work with her in finding any new homes. During the move out process it felt like she did everything in her power to to help make my transition out of the the state as easy and seamless as possible. If I could give 6 stars I happily would!
Experiencia fantástica: Divona is very professional and responsive. The experience I had with her and Locations Hawaii exceeded expectation. (Coming from someone with a lot of experience with real estate agents)
Experiencia fantástica: Divonna has been my realtor with locations for the past 3+ years and she has been nothing but helpful. She is very professional yet friendly and prompt. Always a pleasure working with her.
Experiencia fantástica: Divona Cox did a terrific job as my Property Manager for 3 years. She handled any issues in an efficient and professional manner. It was easy to communicate with her and responded quickly to my inquiries. I enjoyed partnering with her throughout my stay. I would have stayed in the same unit if it had not been for a job relocation. Thank you, Divona for being the best PM. Kudos also goes to Locations Property Management for having the most updated and convenient online service portal.
Experiencia fantástica: We just moved into a new house and Divona help was amazing she responds fast and she help us with whatever we is need it.
Experiencia fantástica: Divona Cox is very professional and has great communication skills. Highly recommend
Experiencia fantástica: I recently had the pleasure of working with Miss Divona Cox from Locations. She was extremely attentive, knowledgeable and and quick to respond. Highly recommend!
Experiencia negativa: Just do yourself a favor and don't rent from them. Moved into a dirty, damaged apartment "managed" by them, hair and blood on the floor. Sent us an inaccurate lease (claimed 2br w dishwasher), signed another lease- still inaccurate, claimed 2bathroom, just lazy/sloppy. "Agents" are completely inaccessible, and when they do respond they're always "so surprised" to hear whatever the issue is- as if they weren't aware of the previous emails and voicemails they've been dodging. Truly bare-minimum service to keep them legally compliant with state regs, thankfully somebody competent was hired or appeared our last month to process our move out. Would not recommend- but you're probably not going to have many options as they have bought up a LOT of rental properties if you're living in the U Manoa area.
Experiencia fantástica: I had a great experience with Divona Cox in helping me to secure the property I wanted. She's very quick to respond with my inquiries and definitely highly satisfied with the service, Thanks a lot Divona!!
Experiencia fantástica: I rented from locations for about two years. Divona has always responded quickly to my maintenance requests. I had to move unexpectedly and she was extremely accommodating.
Experiencia fantástica: Divona was very helpful and kind! I appreciated her quick responses to my messages. Very professional. She’s amazing!
Experiencia negativa: Used to have a good review of the place, they told me it would cost 200-300$ out of my direct deposit for cleaning,(there was nothing to clean) however, they they took 700-800$ for cleaning, made no sense. Apparently it cost 100$ to clean the toilet, another 100$ to look around, 100$ to take down the trash(when there was not any)
Experiencia fantástica: Divona has nothing but a super wonderful human being. It was a pleasure working with her when renting with property location management.
Experiencia fantástica: The property manager was awesome, Divona was super nice and promptly answered all of my questions. She made my move in experience smooth and easy.
Experiencia fantástica: Divona is great with communication, super friendly and accommodating! She gave a very thorough tour of the unit I now occupy and continues to make sure everything is going great! Stellar experience overall (:
Experiencia fantástica: Divona was amazing in navigating us through finding a housing for Gian. We appreciate your professionalism and attention to details in walking us through the process. Mahalo for all that you do.
Experiencia fantástica: Divona was very helpful during my rental process and communicated effectively. Great experience so far !
Experiencia fantástica: Divona was incredibly helpful during my transition into my new home. She was quick to respond, knowledgeable about all the questions I had, and incredibly patient. I would happily work with her the next time I needed to find a living situation
Experiencia negativa: I didn't ask for much while I lived in one of their units, and they were sometimes responsive sometimes not. However, I have never paid so much to move out of somewhere.... Cost me close to $600 to move out (have to have professional cleanings with invoices) and can't leave a pin hole in the wall because they expect you to paint before you leave. Not to mention after all the money I paid for professionals to clean, they ripped out half the stuff in the unit and replaced after I left so money wasted. I have never heard of a company putting in so little and expecting so much. Jan Kim was my manager, with Derrick Honda as her lackey.... In case specifics were needed. Another company "renovating" apartments and making them unaffordable for middle income folks.
Experiencia fantástica: Divona was our property manager for a few years and is very friendly & always replied back to my husband and I promptly when we had any questions. We loved her service. Thank you very much for everything. Highly recommended Locations Hawaii
Experiencia fantástica: Huge shout out to Divona Cox for fast, efficient and great service in helping me get our home!! Mahalo Divona!!
Experiencia fantástica: Divona gave such great service! But sadly it was time to move. I was so pleased with the service that I hoped our new home would still be listed with Locations and also with Divona. But alas it was not to be! I will recommend Divona and Locations to everyone I can! She is a true asset to the company!
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