Nova Realty Management LLC

36 Forest St
06105, Hartford
+1860-256-8000

Horario de apertura

  • Domingo: (closed)
  • Lunes: 9h-17h
  • Martes: 9h-17h
  • Miércoles: 9h-17h
  • Jueves: 9h-17h
  • Viernes: 9h-17h
  • Sábado: (closed)

Nova Property Management, your premier partner in transforming rentals into homes. Located in Hartford, CT, our dedicated team is committed to providing exceptional property management services that go beyond simply managing properties. At Nova, we believe that a rental should be more than just a place to live; it should be a sanctuary where residents can thrive and create lasting memories.

Nova Realty Management LLC: Opiniones

3.5/5 (161 Opiniones)
ROE PRECE Publicada en Google 3 weeks ago

Experiencia negativa: The staff is an unreliable and unprofessional. Expect unclear communication and unclear conversations. I was told I could move in to a unit on the 1st of the month 2 days before my move in day I CALL THEM THEY DID NOT CALL ME and tell me that the unit is not ready for me to move in when I ask them when the unit will be ready for me to move the day anywhere between the first and the 10th They could not provide a date or a time. So when I call them to find out when I can move in, they never have a response. They send me to another provider and it’s a vicious cycle of me calling and calling and calling and getting no clear answers. They told me they could give the deposit back for the apartment, but it was going to take them 21 days to process it back to me. again, if you decide to rent from this company, understand you will get no clear communication unprofessionalism in an overall waste of time. And at this point from my situation, they are just being utterly disrespectful

Denise Williams Publicada en Google 3 weeks ago

Experiencia fantástica: Pedro Beltran showed me an apartment that was really nice. He was very warm and welcoming. He also is very understanding.I appreciated how he treated me. I would recommend him to anyone looking for an apartment.

S Hammer Publicada en Google 3 weeks ago

Experiencia negativa: Probably the worst move in experience I’ve ever had. Had to wait over an hour, after checking in with them multiple times, only to be told that the unit won’t be ready for almost a week. Then I was told they could get me the key to move some stuff in at least, and then took over 45 minutes for that too. Only reason it’s not one star is that the staff was nice enough inside and it was not their fault. Writing this as I’m still waiting for the key. Edit: lowered to 1 star because I still haven’t gotten my key and I’ve been waiting for over an hour and a half. They also told me they didn’t have a restroom. So I’m going to be paying thousands of dollars in rent and I can’t use the restroom after being held up for hours on end?!? Not only is it ridiculous but honestly feels disrespectful.

Rosalind Vega Publicada en Google 1 month ago

Experiencia fantástica: Slow at making decisions I've been waiting over 2 weeks for a decision to be made on weather we got the apartment or not.

Kayla Smith Publicada en Google 1 month ago

Experiencia fantástica: Pedro was incredibly helpful throughout my apartment search. He really took the time to understand what I was looking for and showed me options that actually fit my needs and budget. Communication was always quick and clear, and he made the whole process feel smooth and stress-free. I’d definitely recommend working with him if you’re looking for someone reliable and easy to work with.

WELMA F Publicada en Google 1 month ago

Experiencia fantástica: Pedro Beltran was the best! He was very nice and kind and understood all my needs. I didn't qualify for the apartment but after I get my stuff together. I will be working with Pedro again. Thank you

Anjelique Maines Publicada en Google 1 month ago

Experiencia fantástica: Pedro Beltrán was absolutely amazing! I was ready to sign a lease the same day he showed the apartment, he was very knowledgeable and I would recommend him to anyone looking for an apartment :)

José Rodriguez Publicada en Google 1 month ago

Experiencia fantástica: When I got approved for an apartment Pedro was my housing coordinator. Pedro is as good as your gonna get. Friendly very professional. He didn't try to push any apartment on me. Gave me options until I found what I wanted. From beginning to the end he took me through the process answered all my questions. Made the process simple and easy. Even now I can go to him anytime and he will be there for me. Well done Nova your staff at 36 Forest street are awesome and thank you very much Pedro.

Shazaena Brown Publicada en Google 1 month ago

Experiencia negativa: Nova management is the worst to rent from. I tried to leave their slum apartments infested with roaches and rats, they had crack heads and strangers coming in and out of their building and also wanted people that got into the building at 50 Willard street, Hartford ct , 06105 but still wanted me to pay to break the lease for my safety own safety. I had an allergic reaction from the rats I had to clean up constantly and I sent pictures to their management and they would not peacefully let me out of their lease. I still left and they said I owe them for the rest of the year and sent it to collections and it ended up on my credit report. Please please please stay far away from Nova management. Every other day I found a dead rat in this apartment. Sometimes they would die in the wall and the smell was so bad I had to leave. Also left us with no hot water during winter. Also the elevator would break down and at one point I got stuck in the elevator. Stay away from this place.

Marq Publicada en Google 1 month ago

Experiencia negativa: I’ll keep it short and sweet: DON’T DO IT. Look elsewhere. Trust me.

Lei Publicada en Google 1 month ago

Experiencia fantástica: I had a great experience working with Pedro. He showed me an apartment and was extremely pleasant, professional, and helpful throughout the entire process. He took the time to answer all of my questions, made sure I understood everything clearly, and created a comfortable, no-pressure environment. His friendly attitude and knowledge made the experience smooth and enjoyable. I would definitely recommend Pedro to anyone looking for assistance with finding a place.

Marlon Williams Publicada en Google 2 months ago

Experiencia fantástica: Nice place comfortable quiet clean building management was very polite ..shout out to pedro .. thank you ..5 stars

Brenton McLean Publicada en Google 2 months ago

Experiencia fantástica: Hi afternoon. Pedro just came and put in a magnet on my kitchen cabinet so the door stays close. He did a great job. this man work hard and does a good job. Thank you Pedro the maintenance man.

Carlos Q Publicada en Google 2 months ago

Experiencia fantástica: Nevelline es una excelente empleada muy amable y da un excelente servicio

Smiley Publicada en Google 2 months ago

Experiencia positiva: Hi afternoon. I wanted to leave a review. Pedro,Brittany and Carlo. Very nice people and helpful if I have any problems Carlo and Pedro help with any problems I have. Very friendly. And they are very professional. This is my second week living here. Apartment was very clean when I moved in. Laundry room is very clean . These are all the good things I can honestly say about living here very quiet to. Neighbors are friendly. The elevator is broken but that would be a real big help for all the tenants here. Expectantly for the older and handicap. The place is great and the price is awesome. Good job. Hallway could use alot of cleaning. But the place is great. Thank you.

Maria Alicea Publicada en Google 2 months ago

Experiencia fantástica: Pedro take care of me with a excellent costumer service 10/10 thanks ❤️

Kissi Boateng Publicada en Google 2 months ago

Experiencia fantástica: Nevelline is a great leasing agent very respectful always answers and responds in a kindly manner

Arby R Publicada en Google 2 months ago

Experiencia fantástica: Nevelline el servicio fue bueno una persona que da opiniones y los building que fueron mostrado se ven bien

Crystal Sanchez Publicada en Google 2 months ago

Experiencia fantástica: Thank you Pedro ! He was such a great help with my moving process. Could not thank him enough ! He went above & beyond for me & my family. If you are looking for a leasing agent he is your man!

Music Proo Publicada en Google 3 months ago

Experiencia negativa: En la 120 hill side Waterbury 2 días sin calefacción y esto se repite cada semana en enero justo en los días de la tormenta de la nieve nos dejaron sin agua y sin calefacción. Nunca hacen nada para compensar o dar un crédito por el mal servicio todo este invierno tengo que pagar dinero extra porque utilizo mi calefacción electrónica eviten esta compañía

Diego Cajilema Publicada en Google 3 months ago

Experiencia negativa: Está es la peor compañía que me he topado y me he llevado muy mala experiencia nos han dejado días sin agua y sin calefacción y lo peor que la calefacción se descompone cada semana y se tardan entre 2 a 3 días en reparar

3 MSC studios Publicada en Google 3 months ago

Experiencia negativa: He llevado muy mala experiencia con esta compañía solo espero terminar mi contrato el edificio es un desastre la calefacción se descompone semanalmente las tuberías de agua rotas las escaleras con hielo etc.

Victor Lopez Torres Publicada en Google 4 months ago

Experiencia negativa: Nova Management LLC has been awful to deal with. From January 18–22, I was left with no heat and no hot water, and my apartment fell to about 50 °F inside while it was freezing outside — completely unlivable. Heat and hot water are included in the rent, yet they failed to deliver either. I called and emailed repeatedly and they NEVER ANSWER — except once when they offered a space heater that was never delivered. They promised the heat and hot water would be fixed by 4:00 PM on January 22nd, and that never happened. Their only “solution” was to relocate me to a hotel that doesn’t accept pets, which is useless since I have pets and they refused any real alternative. Under Connecticut law, landlords must keep rental units in habitable condition — including supplying reasonable heat and hot water — and tenants have rights if those services aren’t provided within a reasonable time after notice. Tenants can even procure substitute housing after 48 hours or seek remedies like rent deductions or termination if the landlord repeatedly fails to supply essential services. Nova Management’s lack of communication, broken promises, and disregard for basic habitability put my health and safety at risk. Avoid this company if you value basic services and responsiveness.

Kristhian Melendez Publicada en Google 4 months ago

Experiencia negativa: This company is extremely unprofessional. They are always a mission to get a hang of because they never pick up the phone and whenever they say they will do something they never actually do. Right now as I’m writing this review it is January 22, 2026, one of the coldest time of the year, I haven’t had heat or hot water for the past 4 days and they have done nothing to either compensate or fix the issue. Keep in mind: I ALWAYS payed my rent on time and heat and hot water is supposed to be included in the rent. Right now my apartment is below •60 degrees with an outside temperature •13 degrees. Right now I’m working on a case with the City of Hartford and Health Department. DON’T do any business with this company, is not worth your time, energy and money. NOVA deserves what is coming to them.

Brandy Wilson Publicada en Google 4 months ago

Experiencia fantástica: I can’t say enough good things about Pedro ! From start to finish, they were professional, responsive, and genuinely invested in helping me find the right place. They took the time to understand what I was looking for, answered every question with patience, and made the entire process smooth and stress-free. What really stood out was their honesty, attention to detail, and quick communication—I always felt informed and confident every step of the way. If you’re looking for someone who truly goes above and beyond, Pedro is the person you want. Highly, highly recommend!

Andre Webley Publicada en Google 4 months ago

Experiencia negativa: Dnt move in any building this company has to offer.. they got sign that say move in 99$ stay away from cheap bullshit like that.. this company hire ppl to get yelled at cause other then that no work gets done by anyone in this company no matter how many times you email them call them and leave the messages go to the office. Nothing is done. No help is being given. Nobody cleans the buildings. They got one person fixing four buildings and that one person that’s fixing stuff is not even fixing stuff correctly. nobody cleaning the hallways the hallway smell like piss is homeless sleeping in the hallway people get shot in my building. The door is broken from the outside so anybody can get into the building. I’ve been complaining to the email is calling for months. Nothing has been done it had to take for somebody to get shot for them to want to move me to a different building.. everyday I step out my apartment into this bullshit.. save your self the headache and stay away!

Denise Gomez Publicada en Google 5 months ago

Experiencia fantástica: Carlos helped me out with parking pass and application process

Him Duncan Publicada en Google 5 months ago

Experiencia negativa: If I could give this place zero stars I would, but since I can’t, I’m left to rate them one star. This is by far the most incompetent company I’ve ever dealt with, and their staff are the primary reason why. I’m not saying racism has anything to do with it, but the majority of their tenants being black and brown speaks to how and why they operate the way they do. For example, Last Friday I put in a request to get a new mailbox key, My request wasn’t taking seriously, and hereWe are a week later Waiting for the key. In a world where people are losing jobs left and right, It baffles me how no one on the property management staff has lost their job. The level of professionalism is comparable To the social dynamics of a Sea otter. They don’t give a damn about Any of their tenants. I’m writing this With hopes they change their ways before I sue them. My advice to future renters, Do not rent here unless you’re prepared to fight over the most minuscule task. The entire staff has to go.

Evelin Hazel Publicada en Google 5 months ago

Experiencia fantástica: carlos helped me with my parking sticker and rent today! very patient

Romario Doyle Publicada en Google 5 months ago

Experiencia fantástica: Great customer service. Daijah and Carlos was amazing. Really appreciate it.

Rosalia Toro Publicada en Google 5 months ago

Experiencia fantástica: Carlos me ayudó

Carlos Rivera Publicada en Google 5 months ago

Experiencia fantástica: Carlos me ayudó con el pago de mi renta muy bien persona

Og Oh Publicada en Google 5 months ago

Experiencia fantástica: Thank you to Daijah and Carlos for always helping with the rent payment and great service at the office.

Emilio Aponte Rojas Publicada en Google 5 months ago

Experiencia negativa: Desde q entro Nova en marzo a administrar el 120 hillside en waterbury ha ido un pésimo servicio esto esta lleno de cucarachas y ratones ya los ratones hacen rotos en las paredes llevo más de 6 mese pidiendo fumigación y nada la vista de mi balcón lo que se ve es un basurero brutal ahora mismo problemas con la calefacción trabaja dos dias bien y al tercero ya no hay las escaleras son para los de ambulantes meterse droga y dormir el estacionamiento carros con placas de diferentes estados que ni permiso tienen pa estacionarse en fin loco que se acabe el contrato pa irme de aquí definitivamente esto no sirve piénselo ante de alquilar en 120 hillside ave waterbury ct

Mark Burrowes Publicada en Google 6 months ago

Experiencia negativa: Maintenance department is straight trash 500 calls later my sink still isn’t fixed keep filling up with stink water

King Publicada en Google 6 months ago

Experiencia fantástica: I would like to share the experience I had with nikita stewart she is a hard worker and very consistent with me I could not ask for anyone one else to be my property manager words cannot explain how helpful she was to me getting this beautiful place she showed me. She was on time for my inspection for section 8 she works so hard and is very kind to me. I would always consider ms. Stewart as being Top property manager for your company. Thanks Patrice Taylor

Carmen Torres Publicada en Google 6 months ago

Experiencia fantástica: Just want to say thank you to Pedro !! He was amazing ! He showed me an apartment which I didn't really care for he listen to my concerns and brought me to another apartment which I fell in love with. He made the whole moving process nice and smooth, he is great ! Thank you Pedro !!

Guillermo Rodriguez Publicada en Google 6 months ago

Experiencia fantástica: Carlos me ayudo con el contrato viejo y los pagos muy bien

latifah roldan Publicada en Google 6 months ago

Experiencia negativa: There heater is off right now ! at the collin's street Property we call the management team . everyday And nothing Is fixed . i can provide photos The hallways smell like urine .theres boxes of garbage everywhere Do not rent with them !!!!! they don't care about their tenants at alll All they say is Call maintenance everyday !

kionamaru dark Publicada en Google 6 months ago

Experiencia fantástica: Carlos me ayudo mucho he is one of best in nova magnament

Yeison Chirinos Publicada en Google 6 months ago

Experiencia fantástica: Carlos me ayudo en la oficina hoy

Yajaira Arce Publicada en Google 6 months ago

Experiencia fantástica: BIG shout out to nakia at nova management! She was extremely nice and helpful. Took care of all of my concerns and executed it and a timely manner! Thanks you rock!!

Lina Correa Barrientos Publicada en Google 6 months ago

Experiencia fantástica: Carlos me ayudo en la oficina muy bien gente

sarah rodriguez Publicada en Google 6 months ago

Experiencia fantástica: Every time i call passion is very helpful and attentive to everything i need. She speaks to me very kindly and makes sure things get done. Best service

Romain Elien Publicada en Google 6 months ago

Experiencia fantástica: Carlos and Daijah are always great and always help me with maintenance issues

Christina Weir Publicada en Google 6 months ago

Experiencia fantástica: nikia is great. moved us in quickly and very informative loved working with her.

Barbara SantaMaria Publicada en Google 6 months ago

Experiencia negativa: NOVA is the 3rd management company since I've lived here.A d they are horrible!!Noone answers the phones and on the rare occasion when they do they transfer you to someone but don't help them.The outside here is a mess. No trimming of shubery in over a year.Lots of times garbage is not picked up and spills all over parking lot.

AB SeRiv Publicada en Google 6 months ago

Experiencia negativa: This has been one of the worst experiences I’ve ever had with a management company. Before moving in, I asked Nevelline multiple times if heat and hot water were included, and she reassured me they were — that was completely false. On October 10, 2025, the heat was working, and I reported it right away. For over two weeks, nothing was done. The apartment became unlivable, and I had to stay elsewhere due to the cold. When I reached out for help, Stephanie and Diliana constantly ignored my emails or gave vague, delayed responses. I even requested a rent discount on October 15, which was denied, despite not having heat. They later offered November free only after admitting they had made a mistake. Today October 31,2025 - the heat still is not working . The neighbors and maintenance staff confirmed this heating problem has existed before — meaning management knew about it and still rented the apartment in unsafe condition. Communication is awful, and accountability doesn’t exist. Nevelline is completely clueless, and the rest of the team does not take tenant issues seriously. I’ve since returned my keys and requested lease termination. And to no one’s surprise they are being greedy and keeping my deposit even though they messed up my lease. If you value honesty, professionalism, and basic living standards — avoid this management company at all costs.

Naj Zaid Publicada en Google 7 months ago

Experiencia negativa: This building is a complete mess. There’s trash all over the parking lot mice, and even cockroaches inside the apartments. It’s disgusting and unsafe. I don’t even have my kids living here because I’m scared for their health. Nova Management knows about the problem and still hasn’t done anything serious to fix it. They just collect money. They even tried to offer discounts in exchange for “good reviews.” Nope!! I can’t wait to finish this lease and move out. Do NOT rent here!! it’s a scam and not a safe place to live.

Perry Booker Publicada en Google 7 months ago

Experiencia negativa: I moved out six weeks ago they finally sent my security deposit in form of a check I deposited in my account and the check bounced… my banking institution said they had insufficient funds in that account now I can’t even get anyone on phone I’ll. Have to take Nova to court it’s a shame business practices are horrible

Sannette Lebron Publicada en Google 7 months ago

Experiencia negativa: If I could give 0 stars I would, I have the back door full of garbage and worms. I have been notifying the supervisor (Diliana Villodas) for over a month. They only send a cleaning lady to pick up the garbage and they don't clean, they leave the worms alive and without disinfecting. It is negligence. Neither the supervisors nor the office employees do their job well... it is the 3rd time this has happened.

Shane Ellis Publicada en Google 8 months ago

Experiencia negativa: Absolute Slum Lords Been Reporting A Broken Fridge For Over 3 Months The Roof Fell In Months Ago They Won’t Fix It Hallway Got Mold You Literally Have To Take Them To Court To Get Stuff Done

Seana Depluzer Publicada en Google 8 months ago

Experiencia fantástica: Carlos at the front desk was very helpful and polite. He helped me sign my lease, he walked me through everything and he answered every question I had very knowledgeably. He was also very patient with me and I really appreciate it.

shawntay Holder Publicada en Google 8 months ago

Experiencia fantástica: Carlos was great helped me out

Syhann McCoy Publicada en Google 8 months ago

Experiencia fantástica: - I lived in one of Novas apartment for 2 years and my property manager was Nikia and she was amazing ! She stayed on top of any problem I had with my apartment she’s not rude like the others and she does her job very well ! I recommend going through nikia when it’s time to rent from nova management.

Katiana Rios Publicada en Google 8 months ago

Experiencia fantástica: Nikia has been extremely professional and helpful throughout my move-in process. She always provides timely updates, communicates clearly, and ensures everything is handled efficiently. Her professionalism and dedication truly stand out, and I appreciate the smooth experience she created.

Tahira McCoy Publicada en Google 8 months ago

Experiencia positiva: I just wanted to say Nikia Stewart is a awesome property manager her attitude is always pleasant anytime I need anything done in my apt she make sure it’s gets done they need more workers like herself who put the needs of the tenants first

Amber Ray Publicada en Google 8 months ago

Experiencia positiva: Nikia is awesome . She helped me get an apartment and kept me updated the whole process. It was amazing working with her , highly recommended.. She really does her best and take her time , the process was smooth .

Tiashia Grant Publicada en Google 8 months ago

Experiencia fantástica: Nikia is an absolute best manger hands down .. she goes up and beyond for all of her tenants. we are so glad to have your support and kind heart . Keep up the good work and god will continue to bless your beautiful soul .. thanks for all that you have done, no one has made changes for the betters like you.

Eclaire Mastroiani Publicada en Google 8 months ago

Experiencia negativa: The apartments at 166 Collins Street desperately needs help. From you enter the parking lot you can tell the condition of the inside. The outdoors/parking area is in a deplorable condition, lots of trash. The steps to the apartments are dirty and need repairs. The laundry area is full of cobwebs and messy. Big rats live in the heaters you see and hear them, roaches in the apartments, to me this apartment building is in an uninhabitable condition. You can't owe them any rent but they expect you to live that way because people need somewhere to lay their heads, so they don'tcare. They don't care about the renters they only care about the almighty dollar. Shame on you all!!!

wella MATEFEI Publicada en Google 8 months ago

Experiencia fantástica: Nikia is kind and welcoming

Nathaly Piglet Publicada en Google 8 months ago

Experiencia fantástica: Carlos me ayudó en la oficina muy bien gente

Jose Flores Publicada en Google 8 months ago

Experiencia fantástica: Thank you to Daijah and Carlos for helping me every time I go to the office. They made mymove in process very great! Great Place to Rent!

Elizabeth Ramirez Publicada en Google 8 months ago

Experiencia fantástica: nova was such a great help from start to finish with my move in process!!Daijah and Carlos was so nice , very professional, and I would recommend Nova Managment to other people! Thank you

James Dunphy Publicada en Google 9 months ago

Experiencia fantástica: They just took over our complex and its a breath of fresh air, the are very much in top of their game, I am now a resident for over 2 years and I have no complaints

Day Sha Publicada en Google 9 months ago

Experiencia fantástica: Great staff! Daijah and Carlos were awesome helping me get approved for my new unit. Very nice, professional and caring.

alexandra ayala Publicada en Google 9 months ago

Experiencia negativa: Terrible company. They do not care and will not fix what’s needs to be fixed. Staff is rude and unprofessional. Buildings are gross and not properly cared for. Maintenance requests are ignored and you have to harass them to get someone to come out. It took for me to reach out to the health department to get someone out to my apartment to fix an issue. I will never rent from nova again and I would never recommend them to anyone.

Lateasha Gadson Publicada en Google 9 months ago

Experiencia fantástica: Carlos and Daijah have been such a great help in the office! Very helpful and always help when I have an issue

Marynel Alequin Publicada en Google 9 months ago

Experiencia fantástica: After going through a process with Payments and parking the only one who helped me was Carlos from the front office. Súper happy I now get to stay in my apartment Thank You!

Jhon-kely Fevrier Publicada en Google 9 months ago

Experiencia fantástica: Nakia is Good

Tiffany Smith Publicada en Google 9 months ago

Experiencia negativa: These people just buying up properties taking people money making them sign a lease then take forever to give you an apartment I feel like calling channel 3 on them my kids been waiting for 2 months for their apartment and nobody has answers SHAME ON THEM FRFR they won’t even give them back their money

Felicia Simpson Publicada en Google 9 months ago

Experiencia negativa: It’s the worst management and company they are very wicked my daughter apartment full a roach and rots , mines too and when she was pregnant she got very sick because her heat not working and there plumbing not working either, her apartment flooded out and it’s carpet she emailed call about the situation no one answered , her apartment gradually drys but it’s smells and moldy, now her baby born her electric sachet keeps burning up everything she plugs in 7 fans, 4 air conditioner, a blow up bed and the a baby swing , we reported it nothing, now my daughter and her baby stays with me because the apartment is not save , the building roof leaks and under the garage was flooding out from the ceiling also , the building is very old and the structure is not safe, the put $4,700 on my daughters rent account saying she used there electricity when we called Eversource they told us it’s 2 apartments on the account they charging my daughter for , this is not a good place to live , they pad unknown bills on your account also and they charge the tenants rental insurance and the person who works over 50 Willard street don’t explain anything to us and she will tell you something and after she tells you something different and say she didn’t say that , my jeep was towed from under there building because she wrote down the wrong license plate number on my sticker and I have to pay out of pocket to get back my jeep because they telling me they won’t pay it they only can reimburse back the money to my rent app I was so stressed out because I had to take uber to go pay for my car ,they have employees working that don’t speak English so we can’t communicate if we have an emergency after hours, this is the worst place to live and I’m working hard to move out

Fabi Zai Publicada en Google 9 months ago

Experiencia negativa: 30 Evergreen building is a disaster. The parking lot and surrounding areas are filthy, full of trash, junk cars, weeds, and poorly maintained. Management raises the rent but does nothing to improve the property. They even had my car towed despite having a valid parking permit that THEY requested and then refused to take responsibility, forcing me to pay the tow fee. Completely unprofessional and unfair. Avoid this place if you value your money and peace of mind.

Shadeen Anglin Publicada en Google 9 months ago

Experiencia negativa: This is the worst apartment management company I've ever come across. The ceiling has fallen down in the passage and closet area damaging our stuff, as well, it has stopped raining outside but it's still raining in our apartment and Nova has done absolutely nothing despite calling and sending numerous emails almost two weeks now. They fix nothing... Nothing!

Esther Escarfullery Publicada en Google 10 months ago

Experiencia negativa: Don’t. If you have problems before moving in get ready for more. The office does not answer the phone, they do not care if you are days without a functioning elevator, hot water, or if mice are crawling through the walls ! The trees are falling on top of cars & as much as maintenance does their best to help, they can only do so much to make things better. They really need to treat people better & increase their professionalism. The conditions are completely unacceptable

Daisy Lopez Publicada en Google 10 months ago

Experiencia negativa: I live in Waterbury the building is full of people that don’t live there doing drugs and selling drugs out of an apartment ! It’s not safe for women and children when strange men comes in to sell drug and prostitution! It’s disgusting ! We gave complain and that resident sibling is still in the building! The elevator is out and the doors are broken! This building smell like urine and Feces ! Condoms in the stairs. Rats and roaches. Plumbing horrible! The super does the best he can but certain tenants are disgusting and they won’t kick them out because of money !

Tabitha Lorougnon Publicada en Google 11 months ago

Experiencia fantástica: Nikia was very helpful throughout my moving process . The process was fast and smooth.

mike SARKISSIAN Publicada en Google 11 months ago

Experiencia negativa: Here is what renting from Nova looks like. Issues in the building that haven’t been fixed for months. No hot water for days multiple times. Roofs leaking in the rain the yellow cause around a planter and a bucket filled with dirty brown water was the solution. Trash covering the front walk way constantly. Mice in the walls and an exterminator who canceled/no call no showed 3 times. Can’t wait to be out of this lease. Was way better with the other company. If they’d let me out penalty free I’d empty my savings to put my family in a better place. DO NOT RENT FROM THEM.

Mary Mele Publicada en Google 11 months ago

Experiencia fantástica: The ladies in the office are amazing! Anytime I call they are on top of any repairs. Sometimes they are very busy and you have to go in person to talk to someone but you get what you need from them. My apartment is awesome! My neighborhood is quiet. If you're looking for a second chance and a well maintained apartment call Nova! I know most of the reviews are negative but you have to consider why and find out for yourself. I almost allowed the reviews to determine not calling them. I don't regret renting from Nova at all.

Marie Agboku Publicada en Google 1 year ago

Experiencia fantástica: Hi there, I justice want to say thank you to Diliana Villidas she’s a wonderful person she helped me with my problems in my apartment when I called to complain about my issues. Thank you Diliana for helping me

illy harris Publicada en Google 1 year ago

Experiencia negativa: Everything be all dandy until you actually start to speak with the people in the office here. I gave them my full deposit on the 30th of April and was told my apartment building would be ready by the 5/10/25. I’ve been calling everyday being disrespected giving the run around from everyone I spoke to. I even had to show up to the office multiple times to speak to someone on why I haven’t received my lease or keys and no one had any valid answers for me… not one person. VERY unprofessional management. Please please please don’t hand over your money or sign anything that they do not elaborate on their end of deal. I’m so disappointed I have to wait a whole nother month to move.

gilberto concepcion Publicada en Google 1 year ago

Experiencia fantástica: Nikia very Professional she help you do what is on her power every time you got questions she answers.

dady compere Publicada en Google 1 year ago

Experiencia fantástica: Nikia is such an amazing person I came to her to help find my own apartment and she was able to show me some units thank you I’m doing my application now!

Kattiana Michaud Publicada en Google 1 year ago

Experiencia fantástica: I love the place so much in the girl is nice to thank you Nikia!!! I submitted my Application

Chad Anthony Publicada en Google 1 year ago

Experiencia fantástica: I just want to thank Nikia for always helping me she’s very patient with me and always understanding. She’s my to go to person!

Denise Solomon Publicada en Google 1 year ago

Experiencia fantástica: I want to thank nikia for always helping my mother she's such a wonderful person

Carol Abernathy Publicada en Google 1 year ago

Experiencia fantástica: Nikia is a great property manager!

Tony Williams Publicada en Google 1 year ago

Experiencia fantástica: Nikia was super helpful and professional. She made the entire process smooth and easy.

Innd Antonio Publicada en Google 1 year ago

Experiencia fantástica: During the application proses Communication with Nikia was outstanding. Her ability to guide us through the process step by step to ensured we got right apartment that meet all our family needs was remarkable Thank you ..

Robert Morrison Publicada en Google 1 year ago

Experiencia fantástica: I'm a current tenant and Nikia is my property manager she very nice person. She helps and lesson to all my concerns

Corazón herido Valiente Publicada en Google 1 year ago

Experiencia fantástica: Nikia was a good manager she was vary communicated person

Nana T Publicada en Google 1 year ago

Experiencia fantástica: Nokia is a wonderful person she always take time to listen to your needs she always gives her best

Emma Jugger Publicada en Google 1 year ago

Experiencia fantástica: Nikia is a very nice person very understanding and helpful. I thank you for all you do.

Yosenia Paula Gil Severino Publicada en Google 1 year ago

Experiencia fantástica: Thank you Dolly for your service, you are very kind and provide excellent service.

Hotgoat The one Publicada en Google 1 year ago

Experiencia fantástica: Thank you Nikia for helping finding a place to call my home, it’s been a pleasure working with you!

Veronica Jaime Publicada en Google 1 year ago

Experiencia fantástica: Neveli excelente empleada Siempre a disposición y siempre dando el máximo en servicio

Joyce Velez Publicada en Google 1 year ago

Experiencia fantástica: Nevelin la única que sirve de hay

Norberto Rivera coreano Publicada en Google 1 year ago

Experiencia fantástica: Super agradecido por su servicio y atencion incluso rapidez y solucion rapida y efectiva gracias por tu servicio Nevelline

Juan Velez Publicada en Google 1 year ago

Experiencia fantástica: Neveline is a great worker leasing agent always answers and responds in a kindly manner

ikill_crack Official Publicada en Google 1 year ago

Experiencia fantástica: Adeline is a great person always answers my emails and phone calls

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