Harbor Group Management Company

Experiencia negativa: Horrible management company. They say they offer locators compensation for successfully placing tenants at their properties, albeit very nominal pay, but then they never pay the compensation. I will never place another tenant at any of their communities. Additionally, their community office staff and manager where I placed a tenant is completely non-responsive and unprofessional. Locators - stay away and send your clients elsewhere. Prospective tenants - find another property who values you as a tenant.

Experiencia fantástica: The Archer Apartments is a great place to live in Acworth. The location is convenient, the community is generally quiet. It’s a good option if you’re looking for an apartment near Lake Allatoona with easy access to main roads and shopping. Ask for leasing Agent Stacy Hall he gets the job done and very informative. The staff members are pleasant and resourceful.

Experiencia negativa: If you’re considering moving to The Promenade at Boiling Springs, managed by Harbor Management Group, do yourself a favor and run in the opposite direction. I’ve lived here for four years, and this past year has shown me just how little this company cares about its residents, their time, or even basic living standards. The mailboxes for the entire community have been broken for nearly THREE MONTHS. Yes, three months—without a timeline, without communication, and without any urgency to resolve it. At first, everyone had to go into the leasing office just to retrieve their mail like we were living in 1972. Then, without any warning or courtesy notice, our mail abruptly started being held at a post office 30 minutes away, even though there is a local post office five minutes from the complex. For anyone who works until 5:00 PM, picking up mail during the week is impossible. Saturday pick-up? You get a two-hour window. That’s it. Harbor Management Group continues to act like this isn’t their problem, hiding behind the same tired excuses: “We’re waiting for approval,” “We’re working on it,” or whatever other line they choose that day. Three months later, nothing has changed. All of this while they proudly advertise these as “luxury apartments.” Let me be clear: There is absolutely nothing luxurious about them. The apartments are outdated, overpriced, and nowhere near competitive with newer, modern complexes in the area. Yet somehow, Harbor has plenty of money for the things no one asked for: Forced valet trash with bins so tiny they barely hold anything Pressure washing everything in sight Repaving the parking lot (which was perfectly fine) Mandatory internet and cable fees—not optional—costing an extra $90 a month But when it comes to fixing the residential mailboxes, one of the most basic necessities of daily life? Suddenly they’re broke, helpless, and “waiting on approval.” The valet trash service is a joke. If you dare put even one bag out, you’d better pray it survives the night because the dozens—if not hundreds—of feral cats roaming the property will tear it open and leave you with a mess to clean up. And speaking of trash, the dumpster is almost always broken with garbage piling up around it, attracting rats and who knows what else. Trying to reach corporate? Forget it. No one answers. The voicemail is full. That tells you everything you need to know about how this company operates and how much they value their residents. Harbor Management Group has made it abundantly clear that they are only interested in one thing: extracting as much money as possible from tenants while providing the bare minimum in return. I detest living here. If I could give zero stars, I would. Please save yourself the frustration, the inconvenience, and the disrespect. Look elsewhere.

Experiencia fantástica: Devoun lawson was absolutely amazing when I tell you I definitely will be moving in his personality was top tier thank yall so much

Experiencia negativa: A move in to your new home should be smooth and filled with excitement. I went from excited about moving to alcove at Seahurst to wishing I had went somewhere else. They have made something that should have taken the stress away from moving in and made it extremely hard for me. I am thinking about asking for my money back and going elsewhere. It's not my choice that you choose a third party app to collect deposits and when did the Deposit not count as Move in fees? I am sick of the back and forth and now I have questions as to what the remaining money from the 2000 dollars I have been assisted with is going to go if not for my deposit.

Experiencia fantástica: I’ve been renting over a year now and was able to renew my lease. Everyone at Harbor Group Management have been great! I recommend to anyone.

Experiencia fantástica: I moved in to the Nob Hill Apartments in August. I have been incredibly impressed with the Management Team for being accessible and responsive. Last Friday afternoon I called and said I did not have enough hot water and had been taking lukewarm showers since August. By 5pm someone from Maintenance came by and took a look. He thought the valve might be old. He made a call and found out the plumber was nearby and could come within the hour. 20 minutes later the plumber arrived, took a look, confirmed that the valve needed to be replaced and finished the job within 40 minutes…on a Friday night!! After he left, I had the best shower I’d had in 2 months! Very impressed with their quick response. Wish I’d said something sooner!

Experiencia fantástica: The staff is very friendly and accommodating. Especially Tori who was very kind, responsive and helpful through my application process. Thank you Tori for being such a sweetheart!! The things I don’t like is all the dog hair in the breezeway of my building but they are going to start power washing them. The second thing is how people just throw trash, that can obviously go into the bin, next to the bin.. but the apartment complex does a good job of picking it up. Lastly, people not picking up after their dogs poop in the grass area. It’s not really bad but there is poop around, just bend down and pick it up..Lol.. I’ve been here 2 weeks and I like it so far. It’s quiet and in a nice area.

Experiencia negativa: This company deserves ZERO stars. The Heritage at Boca Raton has been the worst experience I've ever had. We have had rats for over a year with no resolution. Now we found mold in our bedroom. Since finding the mold I've been to the ER twice with allergic reactions resulting in difficulty breathing, swelling, and hives. It's been 2 weeks and the issue is still ongoing.

Experiencia fantástica: Bryan literally was AMAZING! He answer my questions as well as my moms questions while on FaceTime throughly and effectively! Will definitely recommend to go through Bryan!

Experiencia negativa: As far as moving experience is concerned, it would be more convenient & easy to take the belongings to apartment. If the facility of trolley can be added. Apart from that everything is appreciated.

Experiencia fantástica: Tiffany, our tour guide was perfect and did an excellent job, she is knowledgeable about the company and the property, and very patient. She has great customer service skills, thanks for taking the time to show us around.

Experiencia fantástica: Emily, from management at Keller springs crossing, is absolutely amazing. Always remember our names, past conversations, and is always so helpful!!

Experiencia fantástica: My husband and I have lived at The Apple Ridge Apartments for almost 3 years and love the peace and quiet here! It's like this comfy place tucked back away from the noise, but about 10 minutes to everything - restaurants, hospital, shopping. Work orders are done quickly, and the maintenance guys are terrific!

Experiencia fantástica: For four years I'm living Abaco Key is a wonderfool community, Harbor Group Management enjoy the peaceful place and safe area, office staff and maintenance too, really all time any issue they is ready for handle in professional way, the location is next to Disney and 15 minutes of Celebration, great schools, and Publix, Aldis, very good restaurants and nice malls.

Experiencia negativa: It has been over a month, maybe two months since this has been like this and there are a whole lot of other things going on in this apartment complex that you don't even know about people live in here free

Experiencia fantástica: we came in search of a 1 bed room apartment and we glad that we choose this amazing property . upon reaching we were greeted warmly by miss crystal and she is just amazing and she helped us to find our new home . she gave the property tour and the surrounding it was all we were looking for. so thank you miss crystal you are a rock star . this our new home and we are so excited o move here soon.

Experiencia fantástica: I recently rented apartments at thyme woods apartments and Surama was very helpful and patient with me through out the leasing process. Also I put it in a request for service and maintenance came right away to fix the issue.

Experiencia negativa: The absolute worst management company. They’re in the business of taking people’s money and would never work with tenants who have experienced hardships and are simply trying to alleviate their issues. The management team prior to the Harbor Group Management takeover, genuinely cared about the tenants that lived in the building that I previously lived in and it is very likely that their care for the wellbeing of tenants and willingness to work together cost them their jobs. Future tenants, beware of what you’re signing up for when you choose to live in the properties managed by Harbor Group Management.

Experiencia negativa: If I could give 0 stars, I would. Ever since this management company took over the Grandview at Lake Murray apartment complex, it’s been run into the ground. If you’re looking at any properties managed by Harbor Group Management Company, RUN AWAY! There’s zero communication from staff. The rent prices are being raised despite ZERO property repairs or even simple property upkeep being done. I could make a whole list of issues but I fear it would be wasted energy as no concerns actually get addressed. We simply get told “thank you for your patience” in mass emails that get sent (that are not even properly being sent to all residents). No individual emails or concerns get addressed.

Experiencia fantástica: I've been living at Spice Creek Apartments for about 6 months now, and it's been a great experience so far. The neighborhood is very quiet, which makes it easy to relax and feel at home. One of the things I really appreciate is the maintenance team — they’re always helpful, prompt, and professional whenever something comes up. Overall, I’d definitely recommend Spice Creek to anyone looking for a comfortable and peaceful place to live.

Experiencia fantástica: I have been living at properties under Harbor Group Management for over 7 years now between two different properties, one was from IL's Lakes of Schaumburg to now currently Vista at Town Green in Elmsford NY. Both have been absolutely great communities to live in and be a part of community event wise too. I must say they go above and beyond to make sure we the residents feel welcomed and included, and I have loved all of my time residing at both properties. All of the staff and team there in the office have been nothing short of amazing and extremely responsive to any and all of my work order requests anytime I have submitted one. To anyone thinking about either joining the Harbor Group Management team as an employee or even just becoming a new resident, don't think about it, be about it, and you will surely reap all the benefits they offer all around! I know from personal experience of living here all of these years myself.. I have made many wonderful friendships along the way too, and enjoyed the living experience overall.

Experiencia fantástica: I currently reside at Ten 30 and Ten 49 Apartments in Broomfield, CO, and I couldn’t be more pleased with my living experience. The property offers a serene and peaceful atmosphere that I truly appreciate. Its prime location, with easy access to shopping, hiking trails, and downtown, is unmatched. The community of residents is wonderful, and we all get along exceptionally well. Overall, my experience here has been incredibly positive, and I’m thoroughly satisfied with my choice to live at this property.

Experiencia fantástica: When I say Ms. Alexandra Pontes is the best I mean that ! Answered all my many questions and accommodated me to by changing my unit after I had already got a welcome letter , she made sure I was satisfied and I also ended up saving . I would recommend harbor group to any one just from her alone I’m so happy I choose this my complex as well!

Experiencia negativa: They have recently taken over our complex in Columbia SC. The transition has been full of problems with a complete lack of communication. The staff is completely unhelpful and acts like it's a chore to do their job. I recently moved out and when we asked about proof of damage for items they claimed to be broken we were met with hostility and then requested to leave the property when we asked for better proof. Highly discourage anyone living in a place owned by them.

Experiencia fantástica: The staff is wonderful. They made me and my daughter feel very comfortable and safe which we need this after not feeling safe in our current apartment. we loved the apartment we toured and have began application process.

Experiencia fantástica: From the first time I walked into Walden Pond I was welcomed. I started by email with Gerald, who was very attentive to responding and answering all my questions. I scheduled my tour to see the complex. Gerald went over all the floor plans and prices so I was aware of everything. He then took me on a site tour where I was able to see the floor plan, which ended up being my actual apartment. The apartment was clean and very nice. I was told about all the amenities that they had also.. Upon returning to the office I paid my fees for application and was soon after approved. Everyone in the office gave me a warm welcome and it was very exciting. Gerald, then gave me all the information I needed for my move in. The day before move in I spoke to Gerald and he assured me that everything was clean and ready and keys were ready for pickup on move in day. The day of move in me and my daughter walked in and was greated by all staff and it was so welcoming. I signed my last few papers and keys were handed over.. Gerald even gave us a ride to our new apartment. Upon, entering everything was nice and clean. My whole process from beginning to end was a great experience. I recommend if you are looking for a great clean place to live and friendly staff this is it.

Experiencia negativa: Emergency maintenance is a joke. They put a shower knob on my kitchen sink. They also don't enforce parking. They issue parking passes but don't enforce it. The pool has been green all summer. Never opened. Harbor management is a joke! I live at Saint Andrew's. Never move here

Experiencia fantástica: I have lived in one of the properties in Colorado for over a year, and I love living in one of their properties! It’s peaceful, gorgeous property and great customer service! I highly recommend harbor group!

Experiencia fantástica: I've lived here for over 5 years and love the location, it's so convenient to everything. The property looks great; work orders are handled quickly and everyone in the office provide excellent service.

Experiencia fantástica: Living at St James Plaza, which is managed by Harbor Group has been great. Especially under Kenneth Sutton's property management style at the St James, since he has brought the best improvements to our community. We appreciate all that you do! Thank you so much!

Experiencia fantástica: Me and my fiancé’s leasing agent at Walden ponds was Karina Mendoza and she was absolutely amazing, I’d highly recommend her for anyone looking to move here. The property its self is beautiful, absolutely love our new home. Very spacious and clean.

Experiencia positiva: It was okay at first, but I wasn’t really comfortable with how the people in the office were looking at me when I came across minor complications which made me very uncomfortable. Almost felt as if I was being judged. Other than that the apartments are nice.

Experiencia fantástica: I love living here. What sold me was the quietness of the community, private balconies and the in-suite washer and dryer. The bonuses are the Fitness Center that they recently upgraded, the Pool and the beautiful grounds! The maintenance team is nothing short of amazing—always prompt, super friendly, and ready to tackle any issue that comes their way! And let's not forget the fabulous Office Staff. Their inviting attitudes make it easy to talk to them if you ever need assistance, they’re just a call away, making sure you feel right at home.

Experiencia negativa: Horrible management now at The Grandview at Lake Murray. Under the previous team, communication was much better and things were straightforward. I’ve tried several times to get my emotional support animal registered—sent multiple emails with no response. When I called, no one knew the process and just told me to come in. When I brought my dog’s vaccination records and ESA letter as instructed, staff acted like I was bothering them. The man who took my papers didn’t explain anything, just said they’d contact me. It’s been almost three weeks with no response. Completely unprofessional. Also, the new system for paying rent and utilities is terrible. We now have to use two different websites instead of one, which is confusing and inconvenient. They even sent the utility bill at 4 p.m. on the day it was due, and the payment site didn’t work. This new management has made everything more difficult and disorganized. Very disappointing.

Experiencia negativa: We are at the grandview at lake Murray, we’ve been here for a year now and they just switched management to the harbor group and little over a month ago. I have to say they are the most incompetent management I have ever spoken to. 1) they don’t know how to communicate 2) I have been needing help logging into the resident portal and have emailed several different time, called many times and gone up to the leasing office. They say “you’ll just have to wait it out” or just strung their shoulders at me as if I don’t know what I’m doing. They are extremely unprofessional. 3) I had asked for my ledger of the time I have stayed here and was told that they have no history of us renting before they took over. How am I supposed to get my rental history? Did it not transfer when this group took over? Since I am not able to login into the resident portal I have to pay with a cashiers check, which I have no issue with, but when I went up to see how much I needed to get the check for, they told me my total is $3338, which is extremely incorrect. My base rent is $1435 so I am very unsure where they got those numbers from. This group needs some work, they need some more training to say the least. Please do better!

Experiencia fantástica: Very peaceful place to live. The property is clean at all times debris free. The views are beautiful especially when the flowers are bloomed.

Experiencia negativa: If I could give zero stars... they just took over our apt in Columbia, SC area a few weeks ago. The pool has been closed since they got here 2 weeks ago (the walls were green) they really haven't done much to clean it. Other than throw in shock. But here we are in host months of southern living. But here we are paying a $100 amenity fee when you sign or resign lease for what? Their website still isn't working... rents about to be due though. Also as soon as they took over they put up a sign saying give us a 5 star review... for what nothing? Thanks for your response but, how are they working on cleaning the pool when they aren't actually scrubbing it or cleaning it but, just throwing chemicals into the pool?

Experiencia negativa: Living at Worthington Meadows in Ohio was great at first but now the whole apartment is falling apart. I haven’t had AC since 2023 mind you we are in the middle of a heat wave and yesterday it hit nearly 100° in my house….been staying at a relatives for the past Two weeks but they expect me to pay a full months worth of rent & on time. currently it’s nearly 90 degrees in my home. When u ask the rental office all they can say is they’ll get to it. Ok bet say less.

Experiencia fantástica: Amazing Property Management Company. Thank you for all you do!

Experiencia fantástica: Ashley is the best apartment manager I’ve ever came across, Troy, Dan & Shawn are a excellent maintenance team who strives daily, Taylor’s a great assist manager assisting Ashley with workloads or anything she needs and Austin’s a wonderful help with tenants concerns and questions if you have any questions don’t hesitate to give him a call.

Experiencia fantástica: We’ve been living at Maple Bay for 6 years now and we’re planning to renew our lease again! Maintenance is awesome. Every time I’ve put in a request, it’s been taken care of super quickly, usually the same day. The pool is huge and always really clean, which we love. The whole community has gotten so much nicer lately—no trash around and the new entrance signs look great! They’re doing a really good job keeping everything looking nice and taken care of. It definitely feels like home here.

Experiencia fantástica: I LOVE LOVE LOVE MY maintenance team here at 200 Braehill. Troy one of the maintenance team members here at 200 Braehill goes above and beyond to help me to the best of his abilities. I know I can always count on him when I need something taken care of. The property manager Ashley is such a kind and spirited property manager. I have been here for 8 years and love 200 Braehill!

Experiencia fantástica: I absolutely love living in this community! From the moment I moved in, I’ve felt right at home. The apartments are spacious, beautifully designed, and impeccably clean, making it a joy to come back to each day. The community itself is well-maintained and peaceful, creating a great atmosphere to relax or socialize. The amenities here are top-notch — everything from the fitness center to the common areas is thoughtfully designed and always kept in excellent condition. Whether you’re looking for a quiet place to unwind or a vibrant community to be part of, this is the perfect spot. I would highly recommend this community to anyone searching for a beautiful, clean, and welcoming place to call home!

Experiencia fantástica: Lakeside at the Sanctuary is not only beautiful but serene. My kids love watching the wildlife and we are very happy residents here. It is in a safe neighborhood and has great schools as well. I love having my family be a part of this amazing community. The amenities are great, and the area is close to just about anything you could ask for. I plan to be here for a long time.

Experiencia fantástica: I’ve been living at Oaks of Westchase for a year now and it’s amazing how in so little time it’s changed. New management (Harbor Group) is hands on to make sure everything is working and done right. It’s has been a pleasure for me to live here and see the progress.

Experiencia fantástica: I’ve been living at Locklyn West Palm for over a year and a half now, and I couldn’t be happier with my experience. The community is always clean, quiet, and beautifully maintained. It’s a great place to come home to, and the amenities (like the pool, gym, and clubhouse) make it feel like a little resort. Overall, I highly recommend Locklyn West Palm to anyone looking for a comfortable, clean, perfectly located community. It truly feels like home.

Experiencia fantástica: Hollybrooke Apartments is a nice and quiet place to live. I've never had an issue with maintenance when I requested a service. It's a privilege to have a washer/dryer in my unit. The community is conveniently located to many needs like shops, banks and accessible to public transportation. I've been living in this community for five years, I feel very comfortable and safe.

Experiencia fantástica: I absolutely love living at The Flats at CityPlace! The apartments are modern and spacious, the community is quiet and friendly, and the amenities are top-notch. Harbor Group Management does a great job, maintenance is quick, and the staff is always helpful. It truly feels like home here. Highly recommend!

Experiencia fantástica: As a resident of Keller Springs crossing, it fills me with satisfaction to live here, this place is phenomenal in every way, it adapts perfectly to my lifestyle, the social areas are very beautiful and the modern apartments are exceptional, my favorite place is the pool, it always looks phenomenal

Experiencia fantástica: Harbor Group Management Company really cares about their residents. They have taken care of many unsightly issues on the exterior of the community that were there for quite awhile before they bought the property and made it a place I am proud to call home! If something breaks inside my apartment they are prompt to come repair it. There are many residents who feel as I do about this company.

Experiencia fantástica: I've lived here at Holland Park close to year now, and I've greatly enjoyed my experience. Property Manager, Ava King made sure my move in went smoothly and even followed up for any concerns I may have had.

Experiencia fantástica: I currently live at Emerald Place in Durham, NC and am truly grateful to have found this community! The floor plan is perfect for us, the community is clean, quiet, and convenient to everything, and the staff has been very helpful and welcoming from day 1. I highly recommend this community!

Experiencia fantástica: Working with Harbor Group Management has been nothing short of exceptional. It’s clear from every interaction that their team is deeply committed to creating the best possible experience for their residents. They’re responsive, thoughtful, and proactive—always going the extra mile to ensure their communities feel like home. The attention to detail and care they put into everything they do really sets them apart. It’s a pleasure to work alongside a company that values excellence and puts people first.

Experiencia fantástica: As a three-year resident of Keller Springs Crossing, I can confidently say that this community has truly exceeded my expectations! The lovely landscaping creates a serene and inviting atmosphere, making every walk around the property a delight. The gorgeous pool is a fantastic spot to relax during those hot summer days, offering a perfect escape right at home. Inside, the modern yet cozy interiors make my apartment feel like a personal sanctuary. The thoughtful design and high-quality finishes add a touch of elegance while still being comfortable and inviting. Additionally, the location is unbeatable. Being close to local shops, restaurants, and parks makes it incredibly convenient for my lifestyle. Overall, I feel fortunate to call Keller Springs Crossing my home and highly recommend it to anyone looking for a vibrant and welcoming community!

Experiencia fantástica: I am a current resident at Janet Circle! I have to say that I am a proud resident of this community. From the landscaping always being maintained, to the assigned parking. I enjoy going home every day. it's a really quiet and close community that I am proud to call home.

Experiencia fantástica: Living at The Flats at CityPlace has been nothing short of exceptional. The community is beautifully maintained, with modern amenities and a welcoming atmosphere that truly feels like home. The management team is professional, responsive, and always attentive to residents' needs, creating a seamless living experience. It’s rare to find a place that offers both comfort and quality at this level. I’m proud to call The Flats at CityPlace my home!

Experiencia fantástica: I’ve lived at The Heritage Boca Raton Apartments for over a year now, and I can say this place has been nothing short of amazing. From the moment I moved in, I was impressed by the clean, well-maintained grounds, modern amenities, and the truly welcoming community atmosphere. One of my favorite parts is the location. It’s in the heart of Boca Raton, close to shops, restaurants, and the beach, yet still peaceful and quiet. The pool and fitness center are also top-notch and never overcrowded, making it easy to relax or get in a good workout. The staff and maintenance team deserve special recognition. They are incredibly responsive, professional, and friendly. Any issue (not that there have been many) has been addressed quickly and with care. If you’re looking for upscale, worry-free living in a great area, The Heritage Boca Raton is a fantastic choice. I genuinely love coming home every day. It’s everything I was looking for and more!

Experiencia fantástica: 275 Fontaine Parc is well-maintained, and any maintenance requests are handled promptly and professionally. The office staff is friendly, helpful, and always willing to go the extra mile to make sure residents feel heard and taken care of. Communication is clear and consistent, and they genuinely work to create a comfortable and welcoming living environment. I would definitely recommend a Harbor Group Management to anyone looking for a reliable and professionally managed place to live.

Experiencia negativa: I genuinely expected better from Harbor Group Management, but my experience at Sunsetway Apartments has been deeply disappointing. The property is in a shocking state of neglect. There is visible mold in many of the units, ongoing bug infestations, and a persistent smell of marijuana throughout the complex. It’s clear no one from management regularly inspects the property—if they did, these issues would’ve been addressed long ago. Trash piles up regularly, to the point where the code inspector has to fine them repeatedly. The grass is rarely, if ever, cut, making the property look abandoned. I’ve tried contacting the corporate office multiple times. No one picks up the phone, and despite leaving my number, I’ve received no follow-up. This kind of silence speaks volumes they simply don’t care. Tenants deserve better. Until Harbor Group starts taking accountability, I cannot recommend this property to anyone.

Experiencia fantástica: I want to make Harbor Group aware of what a great employee they have found when it comes to Alexandra Pontes. She is ALWAYS prompt and goes above and beyond to handle situations. It is hard to find good managers that are phenominal at their job and actually care about the residents. I am glad I found you! Thank you so much Alexandra I hope your life is filled with blessings and your days are as WONDERFUL as YOU!

Experiencia fantástica: Kawanis Johnson greeted me with genuine enthusiasm when I visited Amber Chase Apartments. She is friendly and very knowledgeable. I look forward to being a resident at Amber Chase Apartments.

Experiencia fantástica: Tina was fantastic! She is very knowledgeable about the complex and neighboring area. Tina answered all my questions and even answered questions I didn't think to ask. I'm hopeful when my current lease ends I'll be looking here for my next home.

Experiencia fantástica: I’ve had the very best moving experience! The entire staff were attentive to every need and I’m so grateful to call Amber Chase my new home!! Thank you

Experiencia fantástica: I CAME TODAY TO TOUR AND APPLIED FOR AN APARTMENT AND Kawanis Johnson amazing. SHE WAS VERY HELPFUL, AND she walked me through the whole step. She is very caring, and she is knowledgeable about her property. The property was very clean, and I feel like I made the right decision to move to Amber Chase.

Experiencia negativa: Living at Landings 1 since 2020, I had no issues until Harbor Management employees ignored my complaints. I’ve had upstairs neighbors with a dog that is left on the balcony above me, barking all hours of the day and night and leaving it to poop and pee there. I’ve taken pictures of feeces on my patio. Also they toss things down , so I can’t sit fearing I will get hit with “something “. My complaints have been ignored for months. Don’t move in unless you are guaranteed safety.

Experiencia negativa: I would give zero stars if I could. I’ve submitted multiple formal complaints to both Parc at Wesley Chapel property management and corporate regarding ongoing lease violations, an unauthorized guest, and repeated harassment by my roommate, and have yet to receive any meaningful response. I’ve also requested reasonable disability accommodations over 10 times, and every single one has been ignored. Most recently, management conducted a walkthrough of my unit with no notice, right after I requested accommodations—further escalating the anxiety and unsafe environment I’ve been trying to escape. Instead of enforcing other policy options that were discussed with me, such as trespassing the unauthorized guest, management issued a joint lease violation, which has only enabled my roommate to threaten and manipulate me, using the violation as leverage, which i’ve communicated multiple of times. I’ve made every effort to handle this through proper channels. I’ve sent emails, requested mediation, and even escalated to corporate—and yet I continue to be avoided, dismissed, and put at risk while the other party continues to violate the lease openly. If you’re a tenant looking for a safe, responsive, and fair place to live, I urge you to think twice before signing a lease under this company.

Experiencia fantástica: Our experience with Anna was incredible! She was very detailed and patient as she showed us around The Grove and specifically our potential new living space. We appreciate our experience with Anna and look forward to being residents at The Grove!

Experiencia negativa: The Statesman Apartments in Cumming, GA moved me into a German cockroach infested unit. The leasing office does not care, Harbor Group does not care. I’ve called and left voicemails, sent emails - no one from them property management company has called me back. The property manager DEFAMED ME on a public Google review response insinuating I brought the roaches in. See photos of behind the appliances and how disgusting it was when I moved in. I have documentation of unanswered emails, as well as witness statements from surrounding neighbors who said the former tenant was “nasty.” When I called Forsyth Health Dept - they told me it was the second complaint THAT DAY on Harbor Group. The next step is filing a civil lawsuit. I am already gathering my evidence, documentation and as long as that public response to my review stays up they will be sued for defamation. :) Next they will respond to this review stating to call them I’m sure - and they will not answer the phone. Scam artists.

Experiencia negativa: Avoid any complexes managed by this property management group they are unresponsive to concerns. I have repeatedly submitted their online form and called during office hours, but no one answers. If you own a car, steer clear of Parkline Miami. Valet service takes over an hour, and management shows no regard for the issue, offering only generic, insincere responses. Save yourself the frustration!

Experiencia fantástica: Carmen was the agent who assisted us and guided us through the property tour. We have visited many apartment complexes, and I must say she went above and beyond. She was extremely helpful and knowledgeable, patiently answering all our questions. Her energy and enthusiasm made us feel comfortable throughout the process. The Archer truly hired a gem.

Experiencia negativa: The Hamptons at Town Center in Germantown Maryland is a joke. There is so much time supposedly invested for the community and supposed commitment to the community for show and for media purposes, but neglected the people that forms part of it’s community by not following through with work orders and closing ticket and marking them as completed. I have been reporting issues with my carpet since May of 2024 and every single ticket I put have been closed as completed and nothing has been done and not a single email has been responded. I have called code enforcement before and I will do it again if this doesn’t get resolved.

Experiencia negativa: I've been staying in this apartment complex for over three years. I have put several maintenance issues now we got to the point where it has gotten real. My two kids normally get picked up from school, but this particular day on the last Friday they got dropped off at the apartment. We have not been living there due to the dangerous and hazard condition of this apartment to say that the turnaround in the Rent office is crazy is an understatement I have put in several maintenance request. Nothing ever gets done now. The ceiling barely missed my daughter by inch. My ceiling has been hanging in the kitchen now is at the front door Harbor group management took over these apartments in October. They came and did a walk-through took pictures. They seen everything that needed to be done now here we are as February and they want to sue someone for rent everything It was visible I have not paid rent because they will not fix anything to I had to do my own pest control because they would not clean out apartment that was vacant for months and it was so many roaches coming from that apartment when they did finally decide to go in there and clean it out they had to wear hazardsuits with mask it's been an ongoing situation. The people in the Rent office is not helpful at all. I just want to go on here and make sure that I let everyone aware. Please do not rent these apartment reviews are real now I'm trying to see what my next steps because I have all the photos that I am going to upload to share with you all any apartment complex they supposed to make sure with the cost of rent and everything that's the least that they can do is fix these apartments. You want to come home and feel comfortable and not have to worry something gonna fall down on you. I've been staying with my friend because I don't feel safe with my kids and my biggest nightmare came true Friday when I got the phone call at work when they walked in the door the ceiling came down. Please be advised.

Experiencia fantástica: Been living at one of their properties for close to 2 years. The complex is nice and quiet, with no real issues with neighbors. Staff are helpful and friendly. Overall good experience and I’m glad I choose to live here

Experiencia negativa: Don’t Pay Attention To The Fake Reviews They Make Their Tenants Do For An Insensitive. Apartments Are Literally Uninhabitable Because Of A Cockroach Infestation They Have In Every Single Building. Management And Maintenance Basically Told Me That It Was Ok. I Literally Got There & Refused To Move My Things In Because I Didn’t Want My Belongings To Get Ruined. The Property Manager “Precila” And The Whole Staff Are Hispanic And It’s Seems A Little Shady. I Contacted The Company That Owns The Property “ Harbor Group Management” And They Refused To Look Into Or Remedy The Situation. DONT MOVE HERE!! The Pictures Will Show You That The Apartment Didn’t Have Fire Nor Monoxide Detectors Which In The State Every Apartment Must Have. Also Cracks That Haven’t Been Fully Caulked Over After I Waited 9 Full Days To Move In. I Wasn’t In The Apartment 5 Mins Before Baby Roaches Where All Over The Welcome Folder They Gave Me. DISGUSTING!! And After I Demanded A Refund, While Leaving, The Body Of A Dead Bird Was Ignorantly Ignored Right Outside Of The Main Office! The Bird That Supposed To Represent Passed Love Ones & Luck ( Says A Lot) So Yea DONT MOVE HERE!!

Experiencia negativa: Going through a situation now Fairway in Plano, TX: left apt 16.03.24 to Cali. Came bk 06.11.24. Pest control & City inspectors were in while I was away. "Vanessa" lies & says "we don't allow anyone in the apt unless ur there." Lie 2 "it's ur people" (Hud Vash) who cked (they have to b inside to ck mind u!), basically meaning that I should pick up the tab. Had received a higher light bill than usual, so stopped payment.When I got back after a 7 month absence was lights on the living room, bathroom & kitchen! Boxes like they were rummaged through. Wasn't till I got the bill fm fairway that it was revealed. The usage was for sapt/Oct was like I was in the place.. Instead of working to resolve this issue, Vanessa leaves me msgs that I have a "balance" on acct to take care of it. I sincerely try to resolve issues like this because court proceedings take time /effort but sometimes it's like one needs the "bigger bat" of the law to show what's right.

Experiencia negativa: Do not move into any property managed by this group. I live in Wyman Hills in Baltimore Md and have had issues getting in contact with management from day 1. I struggled to get someone to fix my AC upon move in and went from April- June without AC. Currently, I have been waiting for water damage and mold to be looked at and fixed since August, and for the past month have been waiting for my fridge to be fixed. I call & email pretty constantly and receive nothing in return. I would give this company 0 stars if possible.

Experiencia negativa: Terrible management seems to be an ongoing theme throughout many communities under this company’s Purview . I have tried to contact the corporate office multiple times via email and phone, with no success. I am regretting renewing my lease at The Yard in Bala Cynwyd. While the onsite staff does a decent job, the problems at hand appear to be beyond their capacity to resolve. Over the past year, many issues have arisen, but the worst by far is the theft of vehicles. It wasn’t until after my car was stolen that I learned there had been ongoing vehicle thefts and break-ins in the area for weeks. Since my car was taken, three more vehicles have been stolen from the complex. I want to know why management hasn’t taken action to address this issue—whether by increasing security measures or, at the very least, sending an email to notify residents so we can take precautionary measures ourselves. A few “I’m sorrys” from someone assigned to answer questions in an office just isn’t good enough. The convenience of the location is the only thing keeping me here, but this management has recently displayed strong incompetence.

Experiencia fantástica: Braddock Lee Apartments has been a great experience, thanks to Melanie Nettles, Wilmer, and Maria. Melanie was incredibly helpful throughout the leasing process. Wilmer is always quick to respond and take care of any issues. Maria is friendly and efficient, ensuring everything runs smoothly. Highly recommend!

Experiencia negativa: The customer service is terrible. I have been trying to get my pet deposit back for over four months. It doesn’t matter how many emails or voicemails I leave no one has yet to get back to me. My property manager says that we have to wait for approval for the higher management. He states he has also reached out but no response. I’m not sure what they are doing over there but I have yet to receive my $400 deposit back even with esa paperwork.

Experiencia negativa: I live in a property that is managed by Harbor in Aurora Colorado. It is absolutely horrendous. Office has been closed recently due to low staff. They NEVER answer the phones and even when there are employees working they keep the office closed. One of the most unprofessional places I have seen. Recently got an email that EVERYBODY has to pay for parking… even if it’s in the lot or street. That is crazy considering they constantly hike prices, never maintenance the grounds and never answer service calls. Lots are full of pot holes and have been for several years. Several city inspections due to deteriorating units. Dog poop every where. I have put in service requests that have taken a months to even get a response… then takes months for a fix. Several people have not been renewing and it’s easy to see why. Be cautious if these guys manage any property you’re thinking of moving in to. **Response to the reply... There have been several times the doors haven't been open and calls aren't answered lol. Don't let this fool you. They said their doors are always indeed open... but the screenshot below is one of many instances in which they close.

Experiencia negativa: Slum lords, over priced. Ruined my old apartment complex by not raking leaves or shoveling snow. No maintenance on site, but maybe half the time. Stay clear of any apartments they manage. You've been warned.

Experiencia negativa: Worst office I have ever seen. I have to beg them to respond to my emails or call me back. I have been trying to get a response on my application for two weeks now, I have sent my documents over 3 times and the district manager has not even responded. I sent in an additional document and it took them a whole day to simply ask why I wanted to move there. I am disappointed in their lack of professionalism. I have been trying to apply to Easton in Columbus Ohio with no success so far. Edit: After two weeks of insisting and calling the office more than 20 times, sending emails daily... I got a response. DENIED! Without any explanation as to why, I insisted several times, informing them that I needed a response more quickly, considering that my wife is PREGNANT! And even so, they only responded two days later with a denial without reason. The least they could do is refund my money from the application.

Experiencia positiva: I live in 505 West Apartments in Tempe Arizona. I am a Tutor helping students K-8th grade.This is why I gave 505 West Apartments 3 stars is because I'm happy to live here and I haven't had any problems since 2020 when I moved in until now. Due to COVID and the flu I had to stay home for 2 weeks in September without pay. Because I was late on my rent for the month of October I received a 5 day notice which is understandable I tried very hard to come up with the money and and then on October 18th they put a court order on my door to appear on the 29th.  Prior to receiving the court order I did go in and speak with them on 2 separate occasions they told me that if I can come with what I owe on the 28th that everything would be okay and I wouldn't have to go to court. So I am going to go in there tomorrow and pay the amount of $1691.01. The amount that was due on the 8th was $1448.35 and the amount that is due now is $1691.01 that is the difference of $242.66,  now my concern when I was looking at the court order I had prior charges for $63.59 which no one told me about. And because I pay with the flex app, half rent by the 4th and the other half by the 15th, There should not be a prior balance of $63.59 sometimes I think somebody doesn't get the math right. But what I'm really upset about is when I went into the office on the 22nd and talked to the manager she really tried to discourage me on paying the amount and move out before the court date. I started thinking to myself why would they do that?  The only thing I could think of is I live in a classic unit where it still have old carpeting and I pay a low-rent but if they get me out of here and Renovate it they could get more from a new tenant but I'm going to fight this because I am a good tenant and citizen and I deserve to be here! Thank you 505 West for being a good rental company all these years I have lived here.

Experiencia negativa: No common sense. The management of this company does not trust its on-site employees to use common sense to handle any decisions or even paperwork, or understand what's needed from the process to tell applicants. I can almost guarantee they underpay them as well. Right now looking at a property that's been sitting vacant for 2 weeks and they're offering a month free, but every time we submit documentation, there's a new issue that the building staff doesn't know the reason for or how to fix because the company does not share information with its locations or train them to deal with these situations. The employees in the building are super friendly and I have no issue with them other than this bigger company that they work for. What else are we meant to conclude from the fact that they can afford to have Apartments sit empty and offer month off promotions at the same time as they haven't hired enough people to actually help prospective or current tenants, other than minimal on+site staff with no ability to make any decisions? Top management rolling in profits, with no concept of the regular people who are trying to live in their properties or the fact it actually matters when a tenants cannot trust their building's management company. 0/10 absolute fail.

Experiencia negativa: My mom has been living at a property managed Harbor Group. Victoria Manor is located in Columbus, Ohio. She has been staying at Victoria Manor for the past couple years and the only reason she extended her lease after the first year was because of how pleasant the experience had been. However, the same apartment has had management changes and their HOSPITALITY HAS GONE DOWN DRASTICALLY! Coming to the real problem, I’m here to post pictures and write this review in hopes that nobody else has to go through this. My mom’s apartment has been INFESTED WITH COCKROACHES for the past 2-3 months. The apartment has sent pest control to solve the issue THAT IS STILL YET TO BE RESOLVED. The office has stopped taking her phone calls and she has to go in person each time to ask for pest control to be called again. She left for a 10 days long trip and came back home to more cockroaches stuck in the traps set by her because the apartment has still not taken any initiative to help her. Instead, they have been nothing but disrespectful towards her and laughing at the situation.

Experiencia negativa: I own a cleaning company and did some work for some apts that was managed by HGMC. We cleaned 9 units and shampooed the floors in a few. I'm owed over 4k and been trying to get ahold of someone since April of 2023 to no avail. I'm not the type to leave a bad review but this is ridiculous. Hopefully, this will prompt someone to get in contact with me.

Experiencia negativa: I moved in to Heritage Apartments in Hillsborough, NC (managed by Harbor) in July of 2024 and have had nothing but issues since moving into Heritage. I was very excited to move in to my new apartment, but it has been a total nightmare since I got the keys. First off, the apartment was a mess when we moved in (missing toilet paper holders, no working dishwasher, rotten food under the fridge, only one working drawer in kitchen, blinds were broken and a mess, barely any cleaning done prior to move in etc). We didn't get a mailbox key for 2 weeks after moving in (asking for an update daily), so our mail was being delivered in an open mailbox where anyone could walk by and grab it. AC went out on a Friday when it was over 95 degrees outside, maintenance didn't fix it until Monday morning. Came in and patched it, and said they would come back to fix it, and never did. It is out yet again, and I don't expect to get it fixed for weeks. If you submit a maintenance request, go ahead and expect to wait weeks if not months for your request to get done. We are charged for pest control on our lease, but pest control literally never comes out. We've asked multiple times, but it never gets done. Playground is disgusting. I have 3 kids, and they can't even use it. Seriously, either clean/upgrade this thing, or get it out of here ... literally no one is using it in the horrible state it is currently in. Office staff seems to never be available. Never answers the phone and very rarely answers emails. I've been known to stay at the same apartment for YEARS (sometimes 6+ years), always pay my rent on time, and renew my lease every year, however, I will not be renewing my lease here once it is expired unless things change considerably.

Experiencia negativa: I live at The Garrett and since Harbor Group Mgmt took over, the community has really gone downhill! Maintenance issues are never addressed, long after tickets are submitted. The phones are never answered in the office. When I can’t get someone to answer the phone, I go to the office in person, and very seldom see anyone there beyond staff, who get really annoyed when I complain about the unresolved maintenance issues. I always get a litany of excuses about how busy and understaffed they are, as though that’s an acceptable reason to ignore tenant complaints, though I would imagine they wouldn’t deem “busy” or “understaffed” as acceptable excuses for me not to fulfill my financial obligation to them each month! Despite how “busy and understaffed” they say they are, it seems they’re always able to find the time/manpower/resources for the cosmetic “curb appeal” items that mislead potential renters into thinking the property is worth the high rent they want to charge! Finally, I want to say that I see each of these reviews (which all have essentially the same feedback, as do the complaints filed against them with the BBB, causing the company to earn an F rating with the organization) has a response from the company saying how much they ‘appreciate issues being brought to their attention’ (it’s a systemic problem-they’re already aware), the “safety and well-being are [their] top priorities” (even when A/Cs aren’t fixed in +90° weather, and units have mice, or water’s leaking for months), and they “will work diligently” to “ensure these issues are resolved” (despite their knowledge that the same problems have been experienced by multiple tenants, at many, if not all, of their properties). Unfortunately, potential renters won’t see that I can’t flush my ground floor toilet because the cheap mechanism inside the tank has broken and maintenance has yet to replace it, nor will they see the dead mouse stuck to the trap just outside the excessively large hole in my kitchen wall that they won’t close, so I’m not holding out much hope that either will be remedied before I move out at the end of my lease.

Experiencia negativa: If I could LEAVE A ZERO STAR I WOULD. I’ve been living at the lodge at river park for 2 years. They haven’t answered any phones any complaints, they will not listen to your maintenance requests unless you call them and tell them you put one in. I’ve had a MULTITUDE of issues with this place that I don’t believe this google review will allow me that much space. For me to walk into the office today to ask iris the office manager a question about an issue because I called the office phone and of course as it usually goes with them, they didn’t answer. I get dressed go up there and ask for iris, she then comes out to speak to me I asked her my question and mention that I called and they didn’t answer… her employee Ashley Pitts decides to laugh at my wife and I when she’s the one suppose to be answering the phones. I’m not sure what yall allow and don’t allow but this is ABSURD behavior from your employees and quite pathetic. This is only the smallest issues we’ve had at this place

Experiencia negativa: ***UPDATE: I was able to get upper management contact info. I’ve reached out to the regional manager AND regional VP. Neither of them have responded. I went back to the leasing office to tell them about the problem with the check they issued not being honored by Bank of America. Once again, they promised to replace the check and overnight a new one. The check was supposed to arrive in their office on 8/6. As of 8/18, they still don’t have the check. They’re putting me through all of this over a failure to return a $100 hold fee that should never have been charged. The lack of accountability and professional is abysmal. The Macedonian is a low income, low quality and low level professionalism community. I knew and told my friend not to apply here when we went and there were basically bums standing around outside the building. My friend is older and is on a fixed income, so I lent him the money to pay the application and hold fee. I took issue with the hold fee because it’s typically not paid until AFTER an application is approved. I was also bothered that they only accept money orders, which are often connected to fraud rather than credit cards or cashiers checks. I also didn’t like that Edgar, the leasing agent, said to leave the money order payee line blank. At that point, I took pictures of the money orders after filling them out because I knew there were going to be issues. Edgar told my friend and I that we wouldn’t have to worry about the hold fee not being returned because my friend was going to be approved. My friend WAS NOT approved. That’s when the run around started: the check was mailed, we don’t have an address on file for the applicant (I guess referring to the actual application was too much work). Some of the other excuses were that they had to put a stop payment on a second check they sent out and needed the address again, they were investigating, they were waiting to hear from a manager. I’ve called and written their corporate office. No one returned my call or responded to my messages. If you’re unfortunate enough to have to apply here, DO NOT pay a hold fee until they give WRITTEN approval.

Experiencia negativa: Hello I have lived at The Garrett in the Little Turtle Community since 2017. Let me first start by saying we have been through 3 different ownerships for this property. This has by far been the worst. I don't usually write reviews until I am at a point where I have to bring more attention to this problem. Maintenance is very problematic, property management is problematic. April 24, 2024 I submitted a request due our sink leaking water whenever we would wash dishes. I had to place one of my cooking pots under the sink to catch the water. I have been to the office so many times to request someone come and fix this, that now I feel like I need to let the news in my home to see what I am dealing with. My husband and I have been promised so many times that someone would be in to fix the problem, but it hasn't happened. The first week of July I went into the office to speak with Brittany the property manager. We I entered the office she was talking very politely to a police officer regarding something that may have taken place. I asked to speak with her regarding my concern and she told me she was in a meeting and didn't have time and handed me a sticky note on it with the number for Erin who is the regional to call her. I asked to schedule an appointment with her in which I was told I could not schedule an appointment by the receptionist. So at this point I have no other options but to get legal involved. Today 8/11/2024 I come home to water leaking from my kitchen ceiling in two different areas. I put in an emergency request order and he agreed to come out. My least doesn't require me to put buckets down, pots down, or anything else to catch leaking water. Harbor group management has a responsibility to take care of this property just like I have a responsibility to pay the lease amount every month, but that hasn't happened. The work order from April is still out there. This is totally unacceptable that this work has not been completed when every time I visit the office I see the maintenance person sitting around in the office. We have heard the same excuses over and over and over again. I'm tired now. Will I be renewing my lease, ABSOLUTELY NOT, WOULD I RECOMMEND SOMEONE LIVE HERE ABSOLUTELY NOT. RIGHT NOW MY SON AND HIS FAMILY, ALONG WITH A FAMILY FRIEND HAS MOVED IN WITHIN THE LAST YEAR, BUT i WILL NOT LONGER RECOMMEND ANY ONE ELSE HERE.

Experiencia negativa: The management team you have at Oak Enclave is horrible. The property manager never available for the tenant to talk to she keep her door closed and never addressed the tenants complaints. It a very rude African American woman office clerk you have greeting the residents with a very nasty attitude. Im in search for the property owners information so I can let them know how his residence are being treated. The company should have some kind of system in place so the residents can rate the service they receive from your employees.

Experiencia negativa: I have been living in a property managed by Harbor for just over a year and have steadily watched this community turn into a war zone of crime. The behavior that occurs on this property is disgusting, unsafe, and is not a place you want to rest your head at night. It is extremely unfortunate to have to call this place home. The police have been here weekly due to incidences that are happening in the daylight right outside your front door. It is extremely unsettling if you are someone with children or someone who lives on your own with no easy way out of the lease. I am extremely disappointed that my emails do not get responded to for over a month until I send a follow up email wondering what’s going on. This is not to mention the overflow of trash, the rodent issue, the disgusting conditions of the exterior, the leaking sewage on the walkway, and more… pictures attached. Please do yourself a service and never consider leading with Averelle North Hills. They have 0 concern for the safety or wellbeing of their residents.

Experiencia negativa: I live at Braddock Lee apts. Va. I've been here 15 months, my experience starts with the most ungodly smell when I turned on the oven. It was dead mice and feces inside and under the oven. I had to leave the apartment for 2 days until the mess was cleaned and the smell was gone. I had nightly mice activity that was entertaining my dog. I had to locate all of the open holes in the baseboards and closets to have the maintenance do their jobs. Currently this summer my AC and others has gone off 5 times, it's off again today.' The property managers turn off the emergency maintenance number so they're not bothered over the weekend. The office is now closed on Saturday! It was off a few weeks ago while temp outside was 95-105. After many attempts to contact emergency maintenance, I called the local police department. It took several conversations with the police and several hours to contact the management. I had to drive to my daughters home in Pennsylvania to be in air conditioning. With the high rent for substandard maintenance and apartment you would think they learned a lesson after I contacted the police to get results. Please don't waste your time and money on the property.

Experiencia negativa: Alissa and Sherry at the office are very unprofessional and rude. There was a malfunction with their payment system causing my mother's autopayment to fail at the beginning of the month and I called Alissa at the office to ask if we could avoid the fees since this whole thing happened due to their system breaking. No one told us about the issue until the middle of the month when we were served a vacate notice. Long story short, Alisa was very rude and put all the blame on my mother who is blind and can't read the notices. I asked to be transferred to her manager, Sherry and she started yelling at the top of her lungs about how this was all on us. She screamed so loud that I had to move away from the phone because my ear drum started hurting. This was the worst experience I've ever had as a customer. Alissa and Sherry are the most unprofessional employees that I've delt with. I recommend staying far away from any property managed by this company. If you need more proof, just keep reading the reviews.

Experiencia fantástica: I live in an apartment complex managed by Harbour group in north carolina, and these buildings are very old and constantly need repairs (which I knew when I signed the lease). Every time I send in a maintenance request, it is handled quickly, efficiently, and skillfully. The maintenance team communicates well with me and keeps me in the loop as they fulfill my requests. I am very grateful for their hard work and communication!

Experiencia negativa: Their "Luxury" complex in St John's, Fl called Aria Durbin Creek let an exterminator into my apartment with no advance notification or consent. This clearly breaks their side of my lease agreement. When I asked to speak with a manager they wouldn't speak with me and just made the leasing agent apologize on their behalf. When I asked to terminate my lease (bc this is 1 of several issues) they passed along the message to her that "you can but we will have to figure out all the penalty fees". Horrible customer service. Why can a tenant be evicted for breaking a lease but a management group is not held responsible? And why wouldn't a manager at least be willing to discuss these issues with me? UPDATE to reply to their reply: I NEVER requested pest control. I never rescheduled an appointment. Ive never been contacted about pest services and no one tried to follow up with me regarding my request to cancel lease. I understand there are penalties but there are also terms to a lease and entering an apartment without notice or necessity goes against those terms. The person who replied is LYING or this complex just makes notes on the wrong units and they've been contacting the wrong person. Either is pretty unacceptable. If you want me to reach out directly (I already tried, hence my review) maybe leave a name and phone number?

Experiencia negativa: Terrible Property Management company who operates in bad faith with tenants. Recently took over management of a property in Irving Texas and it’s been issues after issues. Their staff is not pleasant at all and the regional manager Natalie is very rude and dismissive in person and emails. They do not like for tenants to be vocal about things not getting done in the apartment or in the apartment community. Terrible service all around and I see why this company has a 2.1 rating on google because it is truly terrible management. If you can avoid any property managed by Harbor Group Management please do so. They try to limit your access to upper management and give non-renewals when they don’t like how vocal the resident is. It is truly sad to have a 2.1 rating on google because of the terrible service the company provides and it shows in their terrible leaders such as the regional Dallas manager Natalie. This company is the absolute worse if I’m being honest and after carefully reviewing all the other reviews we deal with very similar issues which is probably why the owners of our property selected Harbor Group to try to silence tenants. If you can avoid Harbor Group, please do so. I can’t wait to leave my lease and be done with terrible management and owners.

Experiencia negativa: Worst company to rent from!!!! Their apartments in Mesquite, TX the lane at town crossing is garbage! The ladies in the office are worthless! I left my lease because of the constant harassing behavior from the office ladies and I’m still being harassed by them. Because I chose to leave (with no eviction) might I add I’m not allowed to go to the complex and swim with my friend whom still lives there. The woman have family in the complex that keep attacking my friend, might I add she has extreme anxiety and other health problems but the dude is sending messages to her from random fake accounts and the ladies in the office are allowing this to go on because the dudes her “cousin?” I told her to move because I knew they were going to keep attacking us. She asked the office lady Kathya to show her where it states I can’t be her guest and go to the pool with her and swim she couldn’t produce it. Then she told her I was allowed on the property I just couldn’t swim but my kids can. What is wrong with this place? When do yall start taking the trash out that’s running that complex to the ground? Sad sad sad! This dude attacking my friend who claims to be their cousin should not know my friends situation saying she was evicted well she wasn’t! Housing stated the apartments were not worth what they were trying to charge for rent and denied paying it so now she’s looking for a new spot but that dude shouldn’t know any personal information like that from any of the ladies in the office family or not. But now yall done say around talking about her and her business and couldn’t even keep the information correct! I strongly urge this company to get rid of that disgusting toss around party in the office, because I’m gunning for no one to ever rent from here I’m even going to the news Chanel’s next about the behavior here! They love good stories like this 0 stars!!!!!!