Innovative Property Management, Inc.

Experiencia fantástica: My daughter has been renting from them for three years. Very good at returning calls, fixing anything she needs. Reasonable rent too which she and everyone needs at this time

Experiencia fantástica: Mr.scott was professional clean and very knowledgeable about the area the owners and the obligations to obtain the residence Thank you for your time

Experiencia positiva: They're pretty good. Pay your bills on time, take care of your house and you'll have no problem. Sometimes maintenence is slow but still not too bad. I'd recommend

Experiencia fantástica: Scott Miller was very nice and helpful when I came to look at the two home on 2002 Santa Barbara he was very nice and pleasant when I came he showed me everything in the house everything was very nice. So when I looked at the other house on4814 Centerbury ln he was very nice to and helpful then to

Experiencia fantástica: Scott every house i have looked at vary nice detailed and helpful made me feel good to look at 3 properties and didnt know they all were by the same person so definitely put a application in

Experiencia fantástica: I loved the property and praying that me and my son is approved

Experiencia fantástica: I Pray when I Put in my application that I get approval and me and my son will be moving in by November 30th

Experiencia negativa: Where to begin. My niece signed a lease. The place was dirty. Blinds were broken. There was mold all over. The water was tainted. I am so disgusted at how unprofessional the staff acted. I was with her cleaning the place for 8 hours. Please save yourself the heartache and stay away from this place.

Experiencia fantástica: House has plenty of place i love to see myself staying there.

Experiencia negativa: The only reason they got one star is because I had to.. avoid this place at ALL cost. VERY shady company. Rent houses with mold, VERY dirty places, houses with poisoned water. They are not willing to fix anything. Do NOT go through them.

Experiencia negativa: Renters beware! This property management owns a couple houses on the same property. The neighbors have been sick for months with diarrhea and vomiting. One water softener connects to each house is what the neighbor informed us. So water results are……

Experiencia negativa: Terrible experience with IPM from start to finish especially Jenny. They rent homes with unsafe water. Tested by the Genesee Health Department and confirmed. High levels are Arsenic. Black Mold. They refuse to make any repairs. High rent and they do not maintain properties. DO NOT RENT HOME AT 5181 N. ELMS RD OR THE DUPLEX BEHIND!!!!!!!!!!!! Be careful they put in the lease your responsible to repair or replace appliances. They are all old in poor condition. This is a loop hole to make you financially responsible. They keep the for rent sign up once a contract has been signed to collect fees from people. When the house had already been rented. Its a scam! If you are looking to have the company manage your rental home/ property they will run it into the ground. Seek another company.

Experiencia negativa: I had to legally sign a document therefore I cannot disclose certain details pertaining to the property I rented in Flushing. DO NOT rent from this company. REQUEST YOUR CONTRACT IN ADVANCE IF YOU DO! So you're aware of your legal rights. Consider this your warning if you want to have a safe home for your family.

Experiencia negativa: They show you a house and have you pay to do the application but don’t tell you the house is already in the process of being rented.

Experiencia fantástica: I've rented from IPM for a few years now, they are great to rent from, always helpful, and right on top of any maintenance issues.

Experiencia fantástica: Place is so adorable I could easily rent, but im working on building credit so dont have a chance with how many viewed place. Would definitely rent.

Experiencia fantástica: I’ve been renting from innovative for about 4years now and I can say they are the best their communication with me is always top notch. There is one special person I would give a 10 star rating is Ms.Dana she is absolutely amazing…

Experiencia fantástica: I cannot recommend Colin and his team highly enough! As a property manager, he handled a complex and time-consuming process with absolute professionalism and clarity from start to finish. He was always on top of every detail, followed up promptly, kept me informed throughout, and made what could have been a stressful experience incredibly smooth. What truly sets him apart is how he went above and beyond, especially when dealing with the legal side of things, he made a real effort to coordinate on my behalf and save me money wherever possible, even in situations that weren’t technically his responsibility. If you need someone reliable, experienced, and genuinely client-focused, he’s the one to trust. I’m incredibly grateful for his support.

Experiencia fantástica: Colin and Zack were so helpful to me in the sale of a few rental properties. They hold the line right through to the end. You’re in good hands with them and I’m saying that as a broker out of state myself.

Experiencia positiva: My husband and I put our applications in on the 16th and we were approved today, exactly one week later! Zach has been amazing, on top of everything and git it done for us just after exchanging a few phone calls & we got our approved email today so THANK YOU ZACH!! We are beyond excited to move our growing family into your beautiful home! No complaints, only praise here! I highly recommend working with them.

Experiencia fantástica: Great team. Wealth of knowledge on both landlord and tenant issues. They are the only Property Management I will use in the area.

Experiencia fantástica: Great job nice homes

Experiencia fantástica: Very professional and on time agent knew all of my questions

Experiencia fantástica: Facebook very nice and clean and the property manager was very clear and I was outspoken and speaking on a details of that applications thank you so very much we'll recommend

Experiencia fantástica: So nice to be able to set up a showing with ease ! Thank you !!

Experiencia fantástica: Nice area like that all rooms on one level

Experiencia positiva: Was great to see and a nice guy

Experiencia fantástica: I really appreciate the view and the tour of this property!

Experiencia fantástica: It's been 10 months since we moved into one of their properties, and so far, they are fantastic. Everyone in the office is kind and helpful. Anytime we've needed maintenance, they have been quick to address and repair any issues we were having. I have only great things to say about this company.

Experiencia fantástica: I rented from them until I started having severe health issues and I could not afford it anymore. They ARE GREAT! So professional. It truly feels like your home and not like you’re renting. They allow you your privacy. Very prompt when it comes to any maintenance emergencies or any changes They are GREAT! That’s all I can say. Thank you guys !

Experiencia fantástica: The home was very clean a good neighborhood and the agent was nice and helpful

Experiencia fantástica: Very good company

Experiencia fantástica: The gentleman was professional and answered every question I had for him

Experiencia fantástica: So far I can only say good things about ipm. They have been very responsive to the things I've needed repaired in the house. The lease signing was a bit impersonal but it's OK no one's looking for friends here lol! Overall I'm pretty satisfied with ipm.

Experiencia negativa: I paid the application fee. They denied me the very next day after the bank processed the payment. The reasoning for denial was “cant get in contact for rental history” Mind you they never called. My previous landlord was a trusted family member and told me they never received a call.

Experiencia fantástica: The place was really nice and clean. Mr. Scott, the listing agent was great.

Experiencia fantástica: Great experience every time!

Experiencia fantástica: Mr. Scott was so respectful. Gave us some good tour. I can wait to start renting from them because it seems like they will be good landlords for me and my family.

Experiencia fantástica: We as a family orientated couple feel that this house not only would be a great new beginning but also be great family environment due to the fact of all the space and lay out of the home plus we all love the old style look the home has we have also been living in this area for over 7 years we currently live just down the street from this home but our current landlord is a good person but has not kept up on much needed repairs would love this home due to the perfectness of how it would fit my family. Another bonus to us renting this home is I would not have to move my kids school they go to the ecc and flushing high school.we loved the home at first sight your home rental agent Mr Scott Miller was very awesome at his job and showing us the house in it’s full beauty. And we as a family would love a opportunity to also help maintain this beauty of this old style home thank u very much for the time and consideration your hopefully new tenants the Macias and Hawley family

Experiencia positiva: They seem very helpful. Definitely people I find easy to work with. Definitely looking forward to finding my new home with them.

Experiencia negativa: So 1st off do not waste your time going to see any properties until you are pre approved. I went and seen 3 properties and the one I wanted someone got. So basically whatever house you apply for you may or may not get because 20 other ppl have applied aswell. And whomever paper work gets back the fastest wins. Also they don’t contact you to let you know what paper work they are waiting on. You have to call over and over again. Took 2weeks for them just to tell me I was denied. And I was denied because my old apartment from 3years ago I fell into the wall causing a huge hole carrying heavy stuff to move in. I paid for it to get fixed and all. They denied me because of that. It was 3years ago and I owed the apartment no money but the damage was on record. Innovate denied me because of that. Everything else was perfect! Anyway good luck everyone. They are heartless in this property rental game. Also they don’t contact ppl by phone email or fax only. Make sure everyone’s emails are correct from rental references to personal references to human resource to yourself.

Experiencia fantástica: Their properties are absolutely beautiful !! Scott is very friendly and knowledgeable about the homes and an over all great guy. I spoke with Kelsey a few different times and she is also very friendly and accommodating to my fiancé and I’s situation. Overall, out of all management companies that I have spoken too in the last few months, I would definitely recommend this company to any of my friends and family as they are very friendly, professional and take the time to actually have a conversation with you.

Experiencia fantástica: I really love the house, and I'm working on moving in there

Experiencia fantástica: This a nice place but have children and don't them to close to a busy street looking for something off the main street if it's possible .Scot was good people person help out a lot thanks him for everything looking forward to see him again

Experiencia fantástica: Nice professional experience

Experiencia fantástica: Great staff, help is always a phone call away. They always find us the best candidates for renting.

Experiencia negativa: THE RENTERS AT THE HOME NEXT TO MY OWN HOME ARE THE WORST - NOT SURE WHAT THE REQUIREMENTS ARE FOR AN APPLICANT, BUT OBVIOUSLY ANY ONE IS ABLE TO RENT UNDER THIS RENTAL MANAGEMENT COMPANY. TENANTS ARE PLAYING THE LOUDEST MUSIC AT ALL TIMES OF THE DAY, THEY ARE VULGAR, RUN A HAIR SALON OUT OF THEIR HOME WHICH KEEPS THE TRAFFIC VOLUME HIGH - WOULDN'T BE SURPRISED IF DRUG ACTIVITY WAS GOING ON. IT IS A SHAME THAT THEY PURCHASED THE PROPERTY NEXT TO ME.

Experiencia fantástica: They are great! I had just moved into my place in October and once winter hit at around 11pm my heat just stopped working, I called the number expecting not to get a response because of the late hour but someone answered immediately and let me know maybe the batteries were dead in the thermostat which I did not have new batteries to replace but also gave me a tip on how to take it off and put it back on and it ended up working again but they still sent over someone with two space heaters and new batteries for the thermostat just incase!

Experiencia positiva: Well the office staff never gets back with you when you put your application in or to tell you if or why your disqualified for the rental place. Most places are nice but some are over priced for the area or the age of home

Experiencia fantástica: Will who showed us our house was very professional. Very happy

Experiencia negativa: Update: the apartment rented to me looked nothing like the pictures posted. It had not been painted, a million old patched nail holes, painted over dents in the walls, moldy falling off tub caulking, no window coverings in the bedroom all of which were repaired and painted by me with zero reimbursement. Shingles flying off with every storm, siding falling off or gaping spaces exposing styrofoam panels for insulation. A basement that floods with every rain so the place smells of mold and mildew constantly. Because of the condition of the ceilings those weren't painted by me. 4+ yrs later and they're keeping every dime of my deposit even though they haven't put a dime into it's appearance in years. Now he's relisted it for higher rent, taking advantage of my repairs. Oh and it is true that they take application fees for apartments ALREADY submitted for because they did it to me! Showed me the apartment, submitted my application & fees.., I call back "sorry that apartments been rented"! 201 E Maple St Holly, don't rent it if you're allergic to mold. SLUMLORDS!!!!!! These people are the worst. The only time you EVER get a call back, an email answered or repairs done is to threaten to withhold rent! Although my lease doesn't stipulate I am responsible for lawn care an snow removal, APPARENTLY I AM WITH NO SECURE STORAGE AREA FOR EQUIPMENT!! Will never rent from these people again.

Experiencia negativa: My experience with them was not all the great me and my husband put in applications I feel all they want is the application money because they say someone was approved but they are still showing and taking peoples application money I told them more then once if my application have been approved I have the money to move in now but nothing you would think if it's been sitting empty for 7 months they would want someone in it ASAP

Experiencia positiva: Don't respond well to inquiries, have to schedule showings on other apts they have to get info on application. I personally haven't heard from them since I filed application unless I spend all day trying to contact anyone threw email. Txt, zillow. All I ask is for the agent to keep me informed on the application process as it's going. I've been ready to move into a place like now

Experiencia negativa: Good luck reaching anyone after you pay your application fee. I can't prove that they're scamming people out of their application fee, so I won't make that accusation. Just read the reviews.

Experiencia negativa: I should have listened to the recent reviews before applying for a home for my family that is facing homelessness. They took our application money and never heard anything back. Keep getting the same run around as everyone else. Either they're still processing over 2 weeks later , or they dont even reach back to you. From what I'm seeing it's all just a scummy application scam, dont waste your money.

Experiencia fantástica: A1 from top to the bottom, and the best properties around!!

Experiencia negativa: This place is a gimmick. They get you to spend money on application fees, yet don't even bother to look at your application. You cannot reach a live person to discuss rental properties nor will they send non automated emails. I am extremely upset at how they conduct business or the lack thereof.

Experiencia positiva: They don't get back to you and keep you hanging about the rentals. You can't get in touch with a live person unless you view the properties. They do have a great selection of properties for rent.

Experiencia negativa: Don’t even apply to rent from here they charge to much for application fee just for u to be denied they try to say my fiancé had a bad criminal history which was expunged or he wouldn’t have his gun license they don’t answer the phones never call you back and the same houses we looked at last year are still on there for rent and it wasn’t just us at them houses looking so you mean to tell me all of us were denied? they just robbing people for money thru them application fees that’s all they are doing I will never tell anybody to go threw these people I’m going to look into how to get them shut down and in a lot of trouble tome there just running a scam

Experiencia negativa: It just seem like they there just to collect application money

Experiencia fantástica: Disk golf course is awesome. Tricky and easy parts.

Experiencia negativa: Terrible service from everyone. Towed my car with no warning even though I pay for a spot. Zero willingness to help resolve the situation. Daisy in the office is soulless and unhelpful. Owner Jeff is aloof and useless. If you can avoid renting from this place, save yourself the hassle.

Experiencia positiva: Nice vibe

Experiencia negativa: The property I rented has bad sinky water and when you try to get a holed of someone and try to leave a message, they don't let you

Experiencia negativa: Me and my husband both paid 40$ To process an application for a house no one has contacted us or emailed us back regarding this application i called the number that is listed it just goes to an automated voicemail they haven’t returned my calls at all left several messages now I’m reading the reviews and it seems that way with a lot of people this is crazy

Experiencia negativa: I lived in the Corunna road apartment # 4 for 1 year. In that year I dealt with raccoons living in the walls, among other things. When I first moved in there was a trap on the roof which had never been set or baited the entire time that I lived there. It was used as more of a display than to actually trap anything. My first complaint about the raccoons I was told that there had been an exterminator that did nothing and they had fired that exterminator and were looking for someone new. Later when I complained about the raccoons again I was told that the exterminator had gotten mad at ipm and took back their trap. Before the exterminator "took back their trap" I was told that they had been out to the apartment and did not see any signs of raccoons. I told the maintenance person I had been communicating with, Sunny, that I had videos and I could prove that there had been raccoons in the building. That is when I was told the exterminator took back their trap. After this my dad put out a trap and caught a raccoon within a few days. Clearly innovative property management doesn't care about their tenants or their property investment. They never put any real effort into solving this issue that I was told they've had for 2 years now. Although the location was nice I'm glad I was able to get out when I did.

Experiencia fantástica: The ladies in the office are very nice and helpful. They do everything they can to help you in any way..

Experiencia fantástica: I leased a home from IPM about 5 yrs ago in Grand Blanc. They were very easy to deal with and they have the move in / move out process streamlined. Great company!

Experiencia positiva: Has some good houses to rent.

Experiencia positiva: Helped me into a place with poor credit.

Experiencia positiva: My experience has been good! I would give a 5 but the journey continues, lol, it's not innovative properties fault but when the place I'm renting for $825 has no cable service because someone who did the flooring cut the cable wires, how thoughtful or thoughtless, it would seem it was a rush job to get the property rented rather than the tenants sanity" well I'm not supposed to mention her name but sunny saved the day again, don't do it!!!

Experiencia fantástica: What a great team they have at IPM. This is hands down one of the best management companies I’ve worked with. They work well together and communicate, so you don’t have to worry that a time sensitive message will slip through the cracks. I’m glad to have spoken with actual humans to set up a lease! They try to cater to the needs of clients and home owners, which is how every management company should do, however, It is a rarely witnessed reality. I really like the staff on the IPM team. Whether you’re a homeowner or a renter, you can’t go wrong either way!

Experiencia fantástica: Jenna is my advisor, she’s very professional and prompt response every time I need to talk to her. Highly recommended

Experiencia fantástica: The staff at Innovative Property Management is great to work with as a client. They care about the homeowner and handling concerns as soon as they arise.

Experiencia fantástica: Best people I ever rented from always helpful and very friendly. Was there from 2016- 2021 would also thank the owner for all his help and understanding . I would recommend IPM to everyone. Again thank you all Joanne Sharp

Experiencia positiva: Awesome place for the kids to enjoy

Experiencia negativa: This place is a straight up joke takes 10 calls to get a response and the response is negative I was told it'd take a week and 3 days max to review my app now it's been 2 weeks and I can only get ahold of one person after 10 calls just to be told that there still working on it is there only one person who works here? I believe I have. Been scammed for my time I would not recommend these renters what so ever.

Experiencia fantástica: They where really helpful and made moving easy :)

Experiencia negativa: Application fee scam! These people have a house listed for rent and took application fee just to be told that house is not really available. No refund on application fee. Very unprofessional

Experiencia negativa: Renters beware. They have a house on decamp in burton that has been vacant for 3 months that i know of. It took them 6 weeks for any kind of a response and then it was a negative response. Dont know why it was a negative response because I've been waiting for 2 weeks for a letter telling me why. I think in my opinion the house on Decamp is just there to collect application fees. This is just my opinion. But beware.

Experiencia fantástica: Great company. I been renting from them for a couple of years. Very great staff.

Experiencia negativa: Scott and this company are just horrible at communicating or even being the slightest bit helpful.

Experiencia fantástica: My husband and I started renting the home we live in in the beginning of this year (Feb. 2020) and its been amazing despite covid hitting everyone very hard. IPM (especially April) has been so understanding and AMAZING through everything. I would 100% recommend this company to anyone.

Experiencia negativa: Absolutely the worst people to rent from. Don't expect them to get back with you in a timely manner. Tried charging me for my own appliances when I left. If I could give zero stars I would

Experiencia negativa: They take your money run background and never hear from them again so unprofessional

Experiencia negativa: Man, i have never had such difficulties in getting a hold of someone. I am looking to buy a home. I have several people lined up to take over my lease, but the office, April the lady have been emailing, takes days to respond. I have asked them to call me several times. If we get this resolved by May then I am willing to change this review.

Experiencia negativa: Terrible to work with. If you have a property and are thinking of letting these guys manage it, they will make lots of cash by NOT renting your property while they charge prospective tennents application fees while they have no intention of renting it to them. I think they make more cash by NOT renting your property then they do by actually hooking up tennents. Rent your place on your own and save yourself lots of grief.

Experiencia negativa: I have been calling for five months about getting the plumbing fix in the bathroom. No one answers and no one has called back. There has been no maintenance done since I have moved in and they expect rent on time or it’s a $50 late fee.

Experiencia negativa: Terrible place to rent from, they are SHADY. They never call you back, and will delete your comments on Facebook when your try to leave a review if it’s not a good one. They went through the house we rented and charged us cleaning fees when we left it more clean than when we first rented it!! a bunch of losers work there.

Experiencia positiva: Great staff and services

Experiencia fantástica: Always friendly when I go in

Experiencia fantástica: Finalized my rental agreement today! The team at IPM made our rental process so easy and quick! My family has had a great experience!

Experiencia negativa: Well I've been in one of their rentals for almost 3 months, I moved into a flea infestation, my poor dog was miserable, they were even on me. The back yard floods Everytime it rains and half the yard is mud, they cahargef me a $75 late fee for being one day late but they won't come and fix anything.

Experiencia fantástica: Great Rental company. Never had a problem. In and out. Quiet establishment!

Experiencia negativa: Start off pleasant until they get your app fee then they are rude and unprofessional I told them there was only 1 home I was interested in and I'm only applying for that home if its unavailable then I'm not gonna apply or pay the app fee. She says its available. Found out someone moved in the next day they dodged my calls for a week. DO NOT RENT FROM THEM

Experiencia fantástica: Have now rented through them for over a year and have never had a single issue.

Experiencia negativa: Trying to get them to have someone come out and fix something is hard. Then the charges for repairs are just robbery. So glad to be done with them. DO NOT RENT FROM THEM.

Experiencia negativa: Unprofessional, and rude. I scheduled a viewing for a house, they were late and when I called to make sure everything was still set the lady April who answered the phone was very rude. I thought if a viewing is at 12, the person who's suppose to be showing you the house would be there early as well. I was wrong. Never again.

Experiencia negativa: I wouldn't give this rental company one star but sadly it won't let you write a review otherwise. I highly recommend renting from IPM if you do not want your security deposit back after your lease is up. WORST EXPERIENCE EVER!! They are one of the biggest slum lords in Genesee County.

Experiencia fantástica: I've rented from IPM for 5 years and it has been the easiest and most stress free rental experience of my life. Staff has always been responsive and timely with maintenance concerns. You can tell they care about not only their property owners but their renters as well. If I wasn't buying a home, I'd stay with them longer, best rental experience ever.