EGL Properties

Experiencia fantástica: I switched to EGL Properties because I wanted fewer headaches and more accountability. From the start, their team was organized. Leticia explained the onboarding steps clearly and set expectations on communication and approvals. I’m not getting dragged into small issues and I’m not surprised by big ones either. EGL has been a solid upgrade.

Experiencia fantástica: I’ve had a great experience renting from EGL Properties. Management is professional, responsive, and easy to communicate with whenever something comes up. The property is well maintained, and any concerns are handled in a timely manner. I appreciate how smooth the rental process has been and how seriously they take tenant needs. I would definitely recommend EGL Properties to anyone looking for a reliable and well-managed rental.

Experiencia negativa: Very bad experience – waste of time and money Dealing with EGL was extremely disappointing. They scheduled a showing, made me go and view the apartment, and assured me everything was fine. After that, I submitted the application and paid the application fees, only to be told after payment that the apartment is suddenly “on hold.” This is completely unprofessional and feels like a scam. If the unit was not available, they should have been transparent before taking my money and wasting my time. I do NOT recommend EGL at all. Be careful before applying or paying any fees.

Experiencia negativa: This company has incompetent employees. I've been having problems for about 7 months with a tenant who lives below my unit. He bangs on my floor because it creaks since these are old apartments where the owners don't invest in maintenance. I've complained so many times, I've sent them videos of the tenant causing disturbances, and Ms. Melinda only responds when she feels like it. First, she told me to contact Alexis and explain the problem to him. When I contacted him, he said he didn't know anything about it. I explained the situation, but it was like talking to a brick wall. Because of this, I've been sending more messages to Melinda, since she's supposed to be the manager at 5440 Harold Way. My wife recently had a baby, and I just had surgery, and we were supposed to be resting, but because of this tenant, we couldn't. He was bothering us from 4 am onwards, and nobody from this company takes the time to resolve this issue or even show up. And Ms. Melinda simply said at the beginning, "Put down some rugs," which I think is so stupid, just to get rid of the problem.

Experiencia fantástica: EGL has been managing my properties for a few years now and they have been amazing. All of the staff are professional, knowledgeable and do an excellent job with maintaining my properties. Eureka is amazing! She’s responsive and does a good job with maintaining my property. EGL is a well managed company and they employ staff who care.

Experiencia fantástica: I have been living in an EGL property for quite some time and can say that my current property management team has done a great job. Just want to highlight that my property manager Eureka is fantastic - I really trust her to monitor any issues I bring up and respond quickly and with care. She has helped get both small and large repairs and renovations done that may have otherwise caused me to move out of the building if not addressed. I really love my apartment and feel like it is home and appreciate how the management, especially Eureka, has taken care of me.

Experiencia fantástica: EGL has been nothing but amazing managing my property. Shoutouts go to Eureka and Merline for going above and beyond for making everything run so smoothly. This peace of mind as an owner is crucial. Thanks EGL!!

Experiencia positiva: Leslie Alvarado and Eureka Young are exceptional employees who merit five stars for their service. Their communication is consistently prompt, pleasant, and highly professional. I have noted, however, that the response rate from some of the other managers is inconsistent, often resulting in delayed replies to my emails.

Experiencia negativa: Update. Horrible building service. Nothing is working, no one cares, no one comes to check or clean common areas, but they won't forget to rise up the rent to ridiculous price. Don't recommend to rent from this company if you dont want to live with no light in common areas and no management to contact with. Impossible to contact with anyone. Trying to learn information about listing and no one is answering the phone or messages. Anywhere.

Experiencia fantástica: They’ve kept me compliant with new California laws, which change constantly. Notices go out correctly and on time. It’s a relief not to worry about missing something important.

Experiencia fantástica: Regulatory compliance in LA can be a minefield. They updated our leases, handled required notices, and advised on local rules. During a difficult repair, they coordinated vendors, communicated with residents, and kept us on budget. I appreciate their proactive approach.

Experiencia fantástica: I been renting thru EGL Properties for about 4 years now and honestly no complaints, stuff always gets fixed fast and everyone is super professional. The online portal makes paying rent and putting in requests really easy which I like a lot.

Experiencia fantástica: Charlie at EGL was great! He made the leaseing process way easier then I expected, always answered my emails and calls even when I prob bugged him too much lol. Move in was smooth and the place looks just like the pics.

Experiencia negativa: So unprofessional. I scheduled a tour and I couldn’t even get into the place because the lockbox code didn’t work. I contacted them multiple times and I never got a response. Don’t waste your time

Experiencia fantástica: Just renewed my lease. They've been easy to work with, and the building's well-kept.

Experiencia fantástica: Very responsive staff, even when I email late. Their team is polite and know what they're doing.

Experiencia fantástica: Our A/C went out on a hot weekend and someone came to fix it within hours. The team was nice and explained what happened. It's not always perfect, but they try to help as quick as they can.

Experiencia fantástica: Great communication, timely disbursements, and good attention to tenant concerns. Can't really ask for more as an owner.

Experiencia fantástica: They got our units filled quicker than expected. Even helped us figure out some much-needed updates that didn't break the budget.

Experiencia negativa: First time I deal with a Worst company ever ‼️ I try to get apartments with them over 2 months they put my application on hold for a month then I send them emails no response ..in till they response !! I summited paperwork but they didn’t move fwd !! they felt me and my family I don’t know who run this business but is horrible service I

Experiencia negativa: The property manager lied to me and said I would one day get a parking spot since spots were limited. So far 2 new tenants have moved in and have been given parking spots before me. They also locked off my patio stating that it violated some sort of code but other people in the complex have access to their patios and bbq on them and use it for storage. Not too big of a deal since I like the unit but this company definitely lacks integrity and honesty. They also take forever to get maintenance done and returned my girlfriend’s security deposit past the 30 days they had to do so. Reply to 7/9 response from owner: I don't have a problem with following state safety guidelines. I have a problem with enforcing them only for me. There are units on the property that grill on their unsafe balconies and smoke cigarettes. You can probably figure out which one but they were also allocated 2 parking spots some time ago. There's clearly favoritism at work.

Experiencia fantástica: I've rented through EGL for the past 3 years and have had zero issues. Their portal is easy to use and I love being able to track my maintenance requests. Everything from move-in to renewals has gone smoothly.

Experiencia fantástica: There were a couple issues when I moved in—one of the blinds was broken, and the fridge wasn’t cooling properly. I was pretty frustrated at first, but to their credit, EGL didn’t give me the runaround. They sent someone out within 48 hours and followed up to make sure it was handled. It’s not about things going perfectly—it’s about how they handle it when things don’t.

Experiencia fantástica: They took a property that was draining money and turned it into something that now cash flows every month. Not everything went perfectly at first, but their communication and follow-through made the difference.

Experiencia fantástica: I got referred to EGL by a friend who’s also a landlord. They’ve been managing my duplex since 2021 and I’ve had no headaches since. Communication is great and they don’t bother me with small stuff, just handle it. Very reliable team.

Experiencia fantástica: The leasing process was incredibly smooth and transparent. EGL made it easy to sign everything online, and they answered all my questions clearly and quickly. I moved in with no surprises, and everything was exactly as described.

Experiencia fantástica: So far, my experience with EGL Properties has been excellent. They make everything easy — from paying rent online to handling minor repairs. I feel really confident knowing they’re managing the property.

Experiencia fantástica: I’m out of state so I needed a company I could trust with my rental property in LA. EGL has been great. They keep me updated when needed but also just handle things without me having to follow up all the time.

Experiencia fantástica: I’ve lived in an EGL-managed apartment for almost a year now and I’ve had a great experience. The building is well-maintained, quiet, and safe, and the management team is super responsive. Any time I’ve submitted a request, it’s been handled quickly and professionally.

Experiencia fantástica: It’s hard finding a property manager that actually follows through, but EGL does. They’ve done a great job keeping tenants happy and properties in good shape. Very responsive team and easy to work with.

Experiencia fantástica: Was managing on my own for years and finally decided to hire help. EGL's been awesome — they’re responsive, professional, and really good with tenant relations. I don’t have to worry about missed rents or maintenance anymore.

Experiencia fantástica: Moved into an EGL-managed unit about 6 months ago and it’s been a really positive experience. They’re efficient and seem to genuinely care about the properties.

Experiencia fantástica: Great experience all around. I’ve had zero issues and any questions I’ve had were answered the same day. Would totally rent from EGL again!

Experiencia fantástica: Honestly was nervous about handing over my properties at first but EGL made the transition easy. They explained everything, took care of the tenants, and got everything organized fast. They’re professional and know the LA market well. Would recommend to other landlords for sure.

Experiencia fantástica: Been using EGL to manage a couple rentals I got on the west side. Everything been solid, no real issues. They screen tenants well and keep communication open. Works for me.

Experiencia fantástica: I’ve been renting an apartment managed by EGL for the past two years. They’re organized and responsive, and I’ve had no major issues during my time here.

Experiencia fantástica: Renting through EGL Properties has been a good experience. The property is well-maintained, and any time I’ve needed something, their team has been helpful and professional.

Experiencia fantástica: Renting through EGL Properties has been straightforward and hassle-free. The leasing process was simple, and their team was professional and helpful throughout. The property itself is in great condition, and any minor issues I’ve reported have been addressed quickly. They also keep the common areas clean and well-maintained, which makes living here even better. I’d recommend them to anyone looking for a reliable property management company.

Experiencia fantástica: EGL Properties has been a solid partner in managing my rental properties. Their team is responsive, knowledgeable, and helps me stay on top of everything I need to know about being a landlord in Los Angeles.

Experiencia fantástica: I partnered with EGL Properties a year ago to manage my duplex, and I’ve been pleased with their service. Their team is professional and approachable, and they’ve done an excellent job of handling tenant placement and lease agreements. What stands out most is how they ensure maintenance issues are resolved promptly, which has kept my tenants happy. They’ve also provided valuable advice on small upgrades to improve the property’s appeal. It’s been a relief knowing my property is being well taken care of.

Experiencia fantástica: Raúl and EGL are great. They address your maintenance concerns quickly and thoroughly every time. Very kind and professional. Thank you!

Experiencia negativa: I just rented an apartment with eglproperties and after a week I moved in they said I didn't pay a move in fee and they also were charging me a late fee $95.00, when I tried to contact them they never answered the phone. I called like thirty times in a day and they never answered.

Experiencia fantástica: Charlie has been absolutely great and so easy to work with. He is very responsive and called me back like he said he would. Charlie has gone above and beyond and I would give him 5 stars over and over again!

Experiencia fantástica: I’ve been living in a property managed by EGL Properties since 2019, and I couldn’t be happier with the experience. The team at EGL, especially my property manager Marina Macias, has been exceptional. Marina is always incredibly accommodating, responsive, and proactive with any concerns or needs that come up. She goes above and beyond to make sure everything is taken care of smoothly and professionally. I highly recommend EGL Properties and Marina for anyone looking for a well-managed and supportive rental experience!

Experiencia positiva: Alexis was super helpful and gotta be the star player at EGL. Originally I was very unhappy with my emails being ignored by the accounting staff for 2+ weeks, but Alexis returned my deposit and cleared up the problems all in 1 day. Wow. Really impressive what just 1 person can do compared to an entire department.

Experiencia fantástica: EGL Properties has been managing my rental properties for years, and their service is outstanding. Charlie has been a tremendous asset, handling all maintenance issues efficiently and professionally.

Experiencia fantástica: They handle everything efficiently, from repairs to tenant issues, and keep me informed throughout the process. Their thorough approach ensures that my properties are well-maintained and that tenants are happy.

Experiencia fantástica: I’ve been renting with EGL Properties for two years. They fix things fast and are always polite when I need help. Overall, it’s been a good experience.

Experiencia fantástica: I’m very satisfied with the service provided by EGL Properties. Their team, particularly Dan, has been excellent in maintaining my property and handling tenant concerns.

Experiencia fantástica: EGL Properties has been managing my rentals effectively. They deal with maintenance issues promptly and have a good system for handling tenant concerns.

Experiencia fantástica: Very affordable price on their listings, along with solid services offered to tenants! Tenant portal is also easy to navigate. The lease signing process is entirely online so it is rather simple and straightforward, however in my case it was delayed due to lack of communications. I would give a 4/5 but thanks to Alexis’ assistance, I decided to give a 5/5 score. This is my first time renting a place on my own and Alexis was able to ease a lot of my stress. He is the most reliable, thorough, and responsive out of all the staffs! If you ever ran into a problem or have inquiries, look for Alexis!

Experiencia fantástica: I’ve lived at an EGL managed building for almost 4 years now. For those entire 4 years my manager has been Amparo Soto. Amparo and her team has always gone above and beyond for me, addressing any needs or maintenance issues I might have, as well as looked after my mail, helped with security issues and provided quick answers to questions via her direct cell phone number. All the while I’ve maintained a fair rent price for the area. Thanks EGL and Amparo!

Experiencia fantástica: I've been with EGL Properties for a few years now, and they've consistently delivered exceptional service.

Experiencia fantástica: Overall, I've been impressed with the level of service provided by EGL Properties, and I would recommend them to anyone in search of a property management company in Los Angeles.

Experiencia fantástica: My experience renting through EGL Properties has been excellent. Their team is friendly, responsive, and attentive to tenant needs. Whenever I've had maintenance issues, they've been quick to address them, and their online portal makes it easy to submit requests and communicate with the management team. I appreciate their professionalism and would recommend them to anyone looking for a rental property in Los Angeles.

Experiencia negativa: My fiancé and I turned in an application for an apartment the same week it was listed and paid $60 each for the background check and credit check just for them to not even bother reviewing our application, nor did they check our credit scores, they never answer or respond to emails, this company is awful and are going against the fair housing act, not even giving us a fair chance, don’t bother with them or their properties.

Experiencia fantástica: Amazing staff! Great service, everyone is friendly and professional but I must point out Charlie Dominguez. He is quick to respond and his level of expertise should not go unnoticed. 10/10 for the entire staff!

Experiencia fantástica: 5-star service. Unlike previous property management EGL was easy to reach by phone, and immediately helpful in solving my challenging problem.

Experiencia fantástica: I've been a renter of EGL Properties for 2 years. They are professional and reliable. Alexis Jiménez is my contact. He is knowledgeable and serves great service, doing his best to help me. The property is so clean and well maintained. Thank you EGL Properties Team!

Experiencia negativa: how often do you increase rent, 6155 fulton building is not under rent control, why the rent are below market. You should increase rent once a year. you have manage the properties over 10years, the city allow you to increase rent ever year. how many times did you increase.

Experiencia positiva: I currently reside in one of EGL's recently developed properties, having commenced my lease when the establishment was less than a year old. Unfortunately, I have encountered persistent hot/warm water issues throughout the past five months. Despite attempts to address this matter, there has been no lasting resolution, revealing a systemic problem within the entire building. The overall quality of the construction appears to be subpar, evidenced by issues ranging from thin bathroom walls and doors to low-quality flooring. Noise disturbances, both from above and below, have been a recurrent problem due to the inadequacies of the building materials. Additionally, the close surveillance conducted by the on-site resident manager is disconcertingly invasive. Excited for my lease to end!

Experiencia fantástica: I’m all the way in another country and in need of assistance for my apartment. I reached out to Alexis Jimenez who is the Assistant Property Supervisor. It’s late in LA and she still got back to me very quickly. She is THE BEST! I can always count on her and I’m grateful for her that because I’ve had terrible experiences dealing with property managers before.

Experiencia positiva: Usually prompt and attentive to my maintenance requests and the techs are always very helpful and friendly. Alexis Jimenez in the office is especially helpful. As a long-term tenant, I've been through two management companies at my residence and EGL is by far superior.

Experiencia fantástica: We've been tenants of an EGL rental property for over 4 years now, and we've always been happy with them. They always address maintenance requests in a timely fashion, and our rep, Alexis Jimenez, is attentive and friendly. They keep the common grounds clean and handle finances honestly. Would recommend.

Experiencia fantástica: EGL Properties has proven once again that they are the best in property management. The staff, the most kind and professional people to work for them. EGL Properties’ team is beyond amazing!

Experiencia fantástica: This particular 5 Star rating is specifically for an EGL employee by the name of Alexis Jimenez. Alexis was prompt, polite and professional in his/hers dealings with me via email. EGL as a company has been hit or miss and not always the best but thank you Alexis for your help. Wish you, the Company and your colleagues the best!

Experiencia fantástica: EGL Properties has been so easy to work with! The staff is truly amazing and attentive to your questions.

Experiencia negativa: I'm staying in the property right now under section 8 and they do not maintenance their property correctly everything is building is is old is not up to cold so Its alot of violations. The housing authority of San Bernardino place me in this apartment building

Experiencia fantástica: I had such a great experience interacting with Alexis Jimenez who has answered all of my questions and has been helping me a lot in this process. I would highly recommend anyone who is looking for an apartment from EGL properties to ask for Alexis Jimenez.

Experiencia fantástica: This review is based on my interaction with Alexis Jiménez. He exceeded my expectations in answering questions about my current lease. I sincerely appreciate his responsiveness and efficiency, thank you.

Experiencia fantástica: I wanted to express my gratitude for the excellent assistance Alexis provided during the leasing process. His knowledge, patience, and professionalism made a significant difference in making this experience smooth and enjoyable for me. Thank you for going above and beyond to help me secure my new apartment."

Experiencia fantástica: Charlie has been very kind and helpful throughout out my apartment search. Having a bilingual staff is very important and your company has it all!

Experiencia fantástica: Question: Who is this Alexis Jiménez from EGL Properties? Answer: The best person to help you navigate through any portal issues there is! Super kind and patient, he is now my go to person! Thank you Alexis for all your support!! You are the best! Norka

Experiencia fantástica: I have had an awesome experience with Alexis Jimenez. He went beyond my expectations in getting additional information about space rentals in my local area. I am very hopeful to renting a unit in the near future, when it is available of course. I look forward in being contact with him, I will reach out Alexis! Thanks again. I appreciate you.

Experiencia negativa: I scheduled a visit for an apartment with them and nobody showed up. I had followed all the steps that were sent to me to confirm but nobody came and nobody answered any messages or phone calls. I also left voicemails when I was there and no one has called me back. I do not recommend renting through them because you will just be wasting your time standing outside of an apartment with no one coming to show you the apartment so just save yourself some time.

Experiencia fantástica: Charlie was very fast in helping me with the issue I had for setting up my rental portal. He was responsive on the phone and quick in removing the technical and nontechnical obstacles.

Experiencia fantástica: Charlie Dominguez was very professional and helpful with the hunt for a new apartment. He directed us in our search, we found one with EGL. My partner and I are love it and it's all thanks to him. Keep up the good work

Experiencia fantástica: The website is really easy and helpful to navigate. Plus we got help from Alexis Jimenez who was really communicative and receptive to all of our questions regarding available properties and the application process.

Experiencia fantástica: I had a great experience working with Alexis Jimenez on touring one of his units. It ended up not being the right property for me, but would be happy to work with Alexis again on available properties.

Experiencia fantástica: I had help from Alexis Jimenez, in one day he helped us more than the other agents over 2 weeks. He did his best and more than he could do to understand our situation and help to resolve our problems. He is very listening, and impressively responsive! We recommend him ! Thank you very much !

Experiencia fantástica: Every time I call EGL Properties I get greeted by a very kind young by the name of Charlie. He is very helpful, and knowledgeable, and gets things done! Keep up the great work, Charlie!

Experiencia fantástica: Charlie with Tenant Relations has been very helpful throughout my apartment search. He has been very helpful and so easy to talk to. I would highly recommend EGL Properties and Charlie to anyone!

Experiencia fantástica: EGL’s staff’s energy is fantastic. They are always really friendly when I give them a call and they never hesitate to inform me about everything regarding leasing. Charlie is truly amazing!

Experiencia fantástica: I applied for an apartment listing at EGL and worked with Alexis Jimenez. Alexis was very attentive and quick to relay information between the property manager and I. He was extremely helpful in getting all the details about the property and it was a pleasure working with him!

Experiencia fantástica: I’ve been working with Charlie Domínguez during the countless phone calls I’ve made, and I can honestly say that he is fast, fair and ethical, and I would not hesitate to recommend him to anyone. Highest recommendations.

Experiencia fantástica: Charlie has been great to work with. Always gets back to me asap via phone or email. As a renter, I can attest he puts the needs of tenants #1 priority.

Experiencia fantástica: I'm leaving a review after a very positive, helpful interaction with Charlie. He was responsive and receptive to my issue, and found a solution for me quickly. We need more people like him in property management.

Experiencia fantástica: Been working with Alexis Jiménez! He’s been helping me with literally everything… application submitting, follow ups, any questions. And he doesn’t get tired of all my questions! A very professional company and I highly recommend Alexis. Thank you guys.

Experiencia fantástica: Has been a great experience working with EGL properties so far. They have been very attentive and fast responding at all times!

Experiencia fantástica: Great staff, great maintenance team and quick to reply. What I like the most is that they reach out to their tenants asking for feedback on maintenance request. Who doesn't appreciate being asked if you are satisfied with work done in your home.

Experiencia fantástica: I cannot rate Charlie Dominguez highly enough. As far as professionalism, he has by far been the best I’ve dealt with. His willingness to solve issues in a timely manner and fantastic communication skills has made my experience with EGL Properties very easy.

Experiencia fantástica: The team at EGL Properties have been nothing short of amazing. They’re professional and responsive and wouldn’t change companies if you paid us!

Experiencia fantástica: Rented from EGL for ~2 years. Super fast response to all maintenance issues, great to work with. I highly recommend EGL to anyone.

Experiencia fantástica: Merline at EGL Properties was very helpful and supportive with an issue we had with a very difficult tenant. Thank you Merline for your assistance, you saved the day.

Experiencia fantástica: I would like to express my gratitude to EGL for the wonderful experience I have had to date. Everything runs smoothly and nothing is ever a problem when I call. I have rented through two other agencies and I can tell you first hand thst there is no comparison. Where other agencies have made me feel like an annoyance for being a rental customer, EGL have made me feel nothing but welcome in my new home.

Experiencia fantástica: I Recently had the pleasure of working with Charlie Dominguez from EGL Properties. Charlie was extremely helpful throughout the process. He was very understanding of my concerns about allowing a property management company to take over our apartment building. Charlie is a excellent listener and quick to respond to my emails. & calls. He listened carefully to all of my questions, no matter how out of the ordinary they were ,and was able to get me the answers I needed. Charlie Dominguez is a great asset to EGL Properties !

Experiencia negativa: STAY AWAY AT ALL COSTS!!! Maintenance department takes MONTHS to schedule repair requests. I currently have a leak from a pipe under a sink they installed but they've been ignoring my requests ever since. After the sink was installed, their tech guy said he was leaving to go get equipment and come back to fix the pipe but never showed up. When I asked the maintenance department about him, they told me he said I kicked him out because I have a flight to catch whereas what I said was "I prefer today over next week cause I'm traveling next week" so I was just sitting at home waiting for him to come back but he never did. Also, this was not the first time someone from their behalf lies. I’ve caught them in endless lies twisting what I say and telling the property manager something entirely different from what was discussed! They also never answer their "emergency line" and even if they do, no one reaches out to schedule you. Now I’m traveling in a couple days, the apartment is at risk of flooding and no one is answering their phone. I understand it’s a holiday but an emergency is an emergency. What a shame!!!

Experiencia fantástica: Really great people which give the best answers to your questions and are very helpful. Very positive experience as I was able to view the property and I was able to complete all paperwork online to rented property which saved so much time. Thank you for the pleasant and hastle free experience!

Experiencia fantástica: Recently I moved a new home rental with EGL properties. Not only is the house lovely but as with any new home when anything needed to be repaired or replaced, this property manager was immediately there to take care of even the smallest detail. I highly recommend EGL to anyone seeking to lease a new home!

Experiencia fantástica: EGL have been managing our units since 2003. They do a very good job for us. We are going to make it through this challengeing Covid and Post Pandemic period despite all the challenges with their help. I recommend them.