Los Angeles Property Management Group

Experiencia positiva: Each person I interact with is knowledgeable, helpful and well trained. LAPMG acts like a bureaucracy with internal processes, procedures and formalities that add cost to service providers and slow interactions. Communication is slow, sparse and incomplete. I feel like I'm in the dark. LAPMG is my only source of information since I live out of state. In some ways LAPMG is superior to my previous property manager, and in some ways not. So, 3 stars. Edit: My assigned property manager reached out to me about my concerns. My property manager is not aware about past approval requests, estimates and the status of repairs. This means I have several points of contact, and no one responsible for followup. We'll see how it goes after we discussed the issues.

Experiencia negativa: For a “property management” group it seems like the last thing they actually want to do is manage properties. Thus far, it has been an ENTIRE WEEK of having NO hot water in my unit, which is a housing violation. Calling to schedule a repair was easy, but actually getting someone to repair the issue was nearly impossible, all they do is provide with updates from the supposed technician that will handle your request. MY “technician” scheduled a window to resolve the repair on Wednesday Feb 25th… and NEVER showed up, and couldn’t even call me with a reschedule. The portal that they suggest tenants use to keep themselves updated as far as any request are concerned STILL has the original request posted a nothing else. I have since resorted to withholding rent and filed a complaint with the city until it’s resolved. This isn’t just a simple “sorry your experience was bad, we will work on it”, it’s Negligent.

Experiencia fantástica: We just moved in, but so far our experience with LA Property Management Group has been great. The move-in process was very streamlined and easy to navigate, which made settling in much less stressful. We also submitted a maintenance request on Friday and their team came first thing Monday morning to take care of it. Really appreciate the prompt communication and responsiveness so far.

Experiencia fantástica: technician came to our apartment and did a great job replacing the electrical panel. they were very proffessional and very courteous.

Experiencia fantástica: I recently had repairs performed in my apartment unit 219. I received excellent and professional service could not ask for anything more. I highly recommend LAPMG These guys know how to take care of customer concerns/ service needs

Experiencia negativa: update: they did take steps to resolve the issue, so I am giving them an additional star. please consider discussing these issues with the landlord and find a better operating agreement, as their cheapness and decision-making becomes a poor reflection on your team even if it is not your fault in large part a shared blame with landlord, but very frustrating when it comes to timely repairs and maintenance. I have had several urgent repairs that take weeks to be completed including a garage door trapping my car and preventing me from getting to work, and now a broken door preventing packages from being delivered the week before Christmas. Their repair triage system seemingly classifies an unlivable/untenable maintenance issue the same as a leaky faucet. There is no direct contact property manager, and they use an opaque maintenance request system which makes it impossible to get any info on the status of your repair. Only after I hassled them repeatedly did I get their contact to provide updates on the status of the repair. It seems their primary function is to be a middleman to delay and deflect blame from the cheap building owners who don’t approve repairs and live in another country.

Experiencia fantástica: Los Angeles Property Management Group (LAPMG) recently took over management of the apartment complex where my mother has lived for over 30 years, and working with them has been seamless and efficient. Their responsiveness and attention to work orders are truly impressive. After I reported damage to my mother’s back stairs caused by heavy rain, the request was submitted on a Friday, and a technician was dispatched the following Monday. He repaired the stairs promptly, clearly explained the work being done, and completed the job thoroughly and professionally. LAPMG does an excellent job. It’s reassuring to know that issues are addressed quickly and without hassle. Keep up the great work!

Experiencia fantástica: Very reasonable pricing and very responsive to tenant needs

Experiencia negativa: The bare minimum service of a property management group would require them to be available to tenants for immediate assistance. As with the previous management company of my current apartment building, LAPMG does not provide a means of contacting their office to speak with them. Calling the number on their website provides options that can get you to an answering service, but not the company you're actually trying to call. Through e-mail, they take hours, days, or multiple follow-ups in order to get information, depending on the urgency that they apply to it. How they have over 4 stars here on Google is beyond me. A management company that isn't immediately reachable during business hours should not have more than 1 star, no matter what they do get right. Also, they raise rent as much as legally possible every single year. In 20+ years of renting, I've never had a property manager do this.

Experiencia negativa: Edit: they bribed me with a $40 Amazon gift card to leave a positive review. I cashed that in, so here is a real review: Ever since they took over my apartment complex, it has been them nickle and diming us with a bunch of random “pass through” costs. They raise your rent at every opportunity, and they won’t make any major repairs that might cost them money. Like my large windows that are leaking water into the window sills.

Experiencia fantástica: LAPMG is still on top of their game when it comes to taking care of their tenants. Always quick to respond and resolve any issues that may occur.

Experiencia fantástica: Los Angeles Property Management Group took over the management of the apartment building I live in several month ago. I've lived here for 27 years, but never experienced an amazing job this company doing. We've been provided with convenient ways for maintenance requests and everything has been done on time. Thank you so much LAPMG keep up the good work.

Experiencia negativa: I have to be highly impressed or at my wits end for me to leave a review. Unfortunately, this property management has me at my wits end. This is without question the most unresponsive company I have ever encountered. The hot water in my building has gone out 4 times in the last 3 years and each time it happens I call multiple times and get AI responses and work orders that go ignored or get canceled without explanation. I don’t get angry often but this company drives me to exasperation every time there is a maintenance issue. I am a thoughtful tenant who pays his rent on time and it’s extremely disappointing to be treated this way. The only thing worse than not fixing a maintenance issue as soon as possible is making your tenants feel like their requests are ignored and the tenants themselves are not valued.

Experiencia fantástica: He was fast knew his stuff and very likable and very professional

Experiencia fantástica: I was having issues with a work maintenance request and received assistance from Daniel, it honestly helps me a lot because I was experiencing a lot of frustration

Experiencia negativa: If you are looking for a new place and see this company listed as the management, run. They use AI, apps and outsource calling centers for all their communications. They even outsource yearly maintenance checks, but never list/repair any issues found. Constantly violate tenants rights, until you call them on it. Make it difficult to pay rent without incurring fees. Will only do the bare minimum in repairs, which inevitably leads to more repairs needed. They will take every opportunity to nickel and dime you for ANY municipal code costs and yearly rent increases.

Experiencia fantástica: LAPMG has been excellent in the services they provided. I had an issue at my apartment that was time sensitive and they responded quickly. It was raining heavily that day and I expected a much later response due to the weather and time of day. I am satisfied with their professionalism and promptness.

Experiencia fantástica: LAPMG is the absolute best. Immediate response each and every time. Would highly recommend.

Experiencia fantástica: The maintenance staff here is always responsive, courteous, and efficient. Whenever I’ve submitted a request, they arrive quickly, explain what needs to be done, and complete the work with great attention to detail. They’re respectful of my space and always leave everything clean and tidy. It’s clear they take pride in their work and truly care about the residents. Having such a dependable and professional team makes living here a great experience.

Experiencia fantástica: Los Angeles Property Management Group took over the management of the apartment complex I live in earlier this year and they are doing an amazing job. The attention they give in responding to work orders has been superb. I requested work for my bathroom and within 2 days there was a technician in my home who was very respectful and did an amazing job. Following that I put in another work order to have my tub reglazed and it was completed in less than a week and again the work they did was fantastic my tub looks brand new. Thank you so much LAPMG keep up the good work. I am truly thankful.

Experiencia fantástica: Workers were professional and friendly. They even helped me move some of my items and covered most everything so as not to get paint on them and cleaned up after themselves not leaving a mess for whenever they had to come back to finish the job

Experiencia fantástica: I experienced a well organized, experienced, and timely team, that serviced my issue greatly.

Experiencia fantástica: Thank you LAPMG for your quick and promptly responce to our building repairs and the maintenance crew did an excellent and professional job Very fast I'm very satisfied with LAPMG and their staff. Thank for coming to do respairs that fast

Experiencia fantástica: LAPMG has had great communication with me as a tenant. The Maintenance crew was professional polite and SKILLED! Thank you! Don't forget the pool...

Experiencia fantástica: I want to give a huge thank you to the LA Property Management Team, especially Ruben Davis and the Maintenance Team, for the outstanding care and attention they’ve shown my mom. They’ve always been responsive and professional with her maintenance requests, but after the passing of my father, their support has meant even more to our family. Ruben has gone above and beyond to make sure my mom feels comfortable and looked after, and it’s been such a relief for me to know she’s in such good hands. The Maintenance Team has also been kind, prompt, and respectful — always showing up with a helpful attitude. Thank you all for being so compassionate and reliable. It truly makes a difference. Gratefully!

Experiencia fantástica: I want to thank you guys for the job you guys do for us, you guys work on time and work with professionally. I will highly recommend if you ever want to summit a work order do it online for a better and faster way!! Thanks

Experiencia fantástica: My apartment needed a new AC and they were very prompt and quick to replace it once it was determined my old AC was broken. The new one seems to work great so far. Thank you!

Experiencia fantástica: repair was prompt, they used protection for foot traffic and sealed off the repair area for low impact to the apartment. Friendly and polite

Experiencia fantástica: LAPMG has been a breath of fresh air for us. They took over managing our building from our previous management company who were absolutely awful, rude, and neglectful to the residents in our building. Since taking over LAPMG as brought the building up to code, they've started renovations, helped residents with issues more than anyone has ever helped them before. In my personal experience LAPMG has been very easy to contact about issues, quick to address maintenance needs, and their employees (especially the maintenance workers) are so kind, professional, skilled, and helpful. We've been extremely happy with LAPMG as our property management company!

Experiencia fantástica: LAPMG tenant going on 10 years now, and in the new construction industry for 25. Warranty and maintenance is never fun for anyone, but LAPMG has always been professional. From our onsite managers, to LAPMG's maintenance staff, and onto outside vendors, service has always been quick and hassle-free. Top-notch for sure.

Experiencia fantástica: They make it very easy to pay rent and get repairs, they have apps for each. Overall I'm very satisfied.

Experiencia fantástica: The property manager responded quickly to two issues within the unit. We're pleased to address issues quickly and respond. I hope they continue like this. Teresa Guzman

Experiencia fantástica: The new management has been on top of maintenance with promptness and great customer service. I’ve had minor issues as well as some plumbing leaks and it was taken care of right away. I do recommend using the app, as sometimes calling in to the office takes longer.

Experiencia negativa: My relationship with this group has been mixed. On one hand they respond very quickly to any maintenance requests on the other, one of their representatives actively lied in order to get me to sign a lease. He was then unreachable for 2 years. If you deal with this company, get everything in writing.

Experiencia fantástica: The LAPMG takes excellent care of my entire apartment building. They routinely come out and clean up debris from plants, etc., and they're always readily available to respond to maintenance requests. I recently had a repair done and the worker was very kind, skilled, and professional. He arrived on time and he completed the job in a timely manner. Thank you very much!

Experiencia fantástica: They are pretty responsive to any maintenance requests we might have and you can pay online. Overall, they’re communicative and helpful.

Experiencia fantástica: Los Angeles Property Management Group always does great work around our apartment. They arrive on time, are professional and friendly... and always do quality work.

Experiencia fantástica: They have been extremely responsive to all requests made from small to more serious items. Usually within 24 hours there is some sort of communication with them either by phone call or text.

Experiencia fantástica: Had an issues with my space, the worker was amazing came in and did the job right away. He was friendly and asked questions - which is really important to me. Great Job Dominic!!!

Experiencia fantástica: They came and fixed my window screens the following day after I requested the work order. The guys were very polite and respectful of my apartment and didn’t mind putting on the shoe covers. Thank you LAPMG

Experiencia positiva: With over 8 years; things have always been treated with professionalism & care. Easy to communicate & execute issues that arise. Good management.

Experiencia fantástica: LAPMG has done an excellent job at maintaining our apartment complex on the whole and maintaining my unit specifically. Whenever a repair needs to be done, I can easily ask for it on the portal, schedule a few times and it is usually taken care of .right away. All of the workers they hire are courteous and very well skilled. I couldn't be happier with my experience

Experiencia fantástica: My garbage disposal was leaking. I reported it to LAPMG & it was fixed in a timely manner within 24 hours!

Experiencia fantástica: Los Angeles Property Management Group is one of the finest management groups in Los Angeles. Their maintenance department is the best for sure. There is no hassle. They have the perfect property maintenance software for maintenance operations; alternatively, they have a very friendly maintenance call center with agents who are always available. I have had three work order experiences until now. The first was with an electrician. I was delighted with his knowledge and politeness, as well as the high level of attention he displays. My second experience was the replacement of a fire alarm. The technician conducted himself with a lot of expertise, and his level of professionalism is so high that it made me feel like having a relative at home to help me with repairs. The last repair was a toilet replacement; the technician did the work exceptionally well. I can't find the words to express how LAPMG makes a difference. They genuinely care about managing properties.

Experiencia fantástica: I called LAPMG and they scheduled an appointment right away. The young man who came to fix my blinds was very pleasant and knowledgeable about the repairs. I am very pleased with the results.

Experiencia negativa: I've lived in one of LAPMG's buildings for nearly a year, and my experience with their maintenance has been consistently frustrating. It took several months—and a call to LA Housing—just to get my heater repaired in the middle of winter. Now, over a month ago, I submitted a request to repair one of my air conditioning units. A vendor came out, confirmed the unit needs to be replaced, and said they were waiting on management approval. Since then, I’ve received no updates whatsoever—despite multiple calls and messages through the work order system. I understand that owner approval may be required for some repairs, but what I don’t understand is LAPMG’s complete lack of communication. It’s unacceptable, especially when tenants are left without essential appliances for weeks or even months.

Experiencia fantástica: We have experience with LAPMG for more than 5 years and I've submitted several maintenance requests through all these years and they've taken care of them very professionally and quickly (And in the emergency situation, they took care of it immediately.) The contractors are friendly and very professional.

Experiencia fantástica: I had an absolutely fantastic experience with Los Angeles Property Management Group, and I couldn’t be happier with the exceptional customer service I received! From start to finish, they made what could have been a stressful process seamless and enjoyable. A special shoutout to my property manager, Tania, who went above and beyond to ensure everything was perfect as I transitioned into my new place in Sherman Oaks. She was incredibly professional, attentive, and patient throughout the entire process. Whether it was answering my endless questions, or ensuring the property was move-in ready, she handled everything with such care and efficiency. What impressed me the most was her ability to make me feel valued as a tenant. It’s rare to find someone who genuinely listens and acts with your best interests in mind, but that’s exactly what Tania did. She made sure every detail was taken care of, and her friendly, approachable demeanor made it all the more pleasant to work with her. If you’re looking for a property management company that truly cares about their clients, I wholeheartedly recommend Los Angeles Property Management Group. Their dedication to excellent service and their wonderful team, especially Tania deserve all the praise! Thank you for making this such a positive experience. I love my new home!

Experiencia fantástica: LA Poperty Management Group is very dedicated to responding quickly to any repairs needed in the tenants units. The properties are kept clean and I am lucky to have great neighbors. Great location.

Experiencia fantástica: I had an issue with the toilet floater in my bathroom, and LA Property Management Group did an excellent job fixing it quickly and professionally! I appreciated being able to see the maintenance request posted before the work began and receiving immediate notification once it was completed. The customer service was outstanding, and the quality of the work was top-notch.

Experiencia fantástica: My experience has been a positive one, I’ve been at a LAPMG managed property for more than a year and anytime there has been an issue service has been quick and friendly.

Experiencia fantástica: We recently had an issue with our Washer/Dryer. L.A. property Mgmt. was quick to respond-the repair work was thorough and complete. Excellent!

Experiencia fantástica: We have lived at a LAPMG apartment building for 5 years and are very happy. Anytime there is an issue (Apartment washing machine flooding into ours, drywall repair from said flooding, kitchen sink issues, tub issues, AC issues, general wear and tear issues, etc) things have been quickly resolved. Just a heads up that we recently informed of- If you have installed a Nest thermostat or temporarily replaced the original thermostat in your unit, should you put a work order in , you will be responsible for the vendor's fee of $250 minimum if they come in to look at your AC & thermostat.

Experiencia fantástica: Have lived at a LAPMG property for 11 years now and truly love it. Anytime I have a concern or issue, they are respectful and professional. The maintenance staff is responsive, timely and efficient.

Experiencia fantástica: My experience with LAPMG has been great. I've submitted several maintenance requests, including one emergency request, and they've taken care of them quickly. (And in the emergency situation, they took care of it immediately.) Their contractors are friendly and have done great work.

Experiencia fantástica: Head and shoulders above the last management company responsible for my building! Quick responses to maintenance issues and wonderfully skilled and kind technicians who they have dispatched to my unit.

Experiencia fantástica: They have been very attentive to send a tech out each time a have a problem. The last issue was resolved quickly with my microwave.

Experiencia fantástica: Just want to thank you technician repaired my bathtub and repaired my faucet for my bedrooms, Also, thank you you to LA property Management to taking care of this issues fast and correct and very professional, These people are very professional and correct and God bless, keep up the great job. thank you.

Experiencia fantástica: Current resident and I needed my dishwasher fixed. I contacted LAPMG, and they took care of it. The technician was super friendly and flexible. He was made sure everything was good to go before he left. Great job!

Experiencia fantástica: John was very kind and efficient. All repairs were fixed quickly and he even lit the pilot to my fireplace without me asking him to. :)

Experiencia fantástica: I've lived in a LAPM managed property for over 15 years. They have always been able to resolve any issues promptly. I have had many maintenance requests ranging from simple issues such as changing my kitchen light bulbs to changing the whole carpet. Every single time, they reached out to me promptly and fixed/solved the problem in a professional manner. Plus, my on site manager (Jay, and Apollo). Awesome....

Experiencia fantástica: We have embarked on a new maintenance program at our property. They were on time with there scheduling and communicated with notifications on text and email. They also were able to consolidate multiple jobs into one day. They are very proficient. I HIGHLY RECOMMEND!

Experiencia fantástica: The representative provided excellent service and was very responsive to emails, calls, and maintenance requests. Despite the distance from their office, they made it convenient for me to pick up the keys for my new apartment. Thank you so much!

Experiencia fantástica: LAPMG does a great job and is always quickly responsive. It's a relief to know that any issues that come up will be handled quickly, expertly, and effectively. I have zero complaints as a renter!

Experiencia negativa: Ever since the company took over our building there’s been nothing but problems. 1. Garbage was not being picked regularly for a few weeks at a time causing garbage to pile up outside of the bins. 2. They changed the locks on laundry room without notifying us that they were giving us new keys. 3. They posted rent increase notifications on the outside of each apartment entrance showcasing personal information and rent prices for public consumption so that any neighbor can see how much you’re paying in rent. Unprofessional and tacky. 4. They constantly threaten to tow people’s cars when parked in the wrong spot. 5. Tried to raise rent without 30 day notice, then blamed it on a glitch instead of taking responsibility. Overall, I find LAPMG to be unprofessional and more problem focused than solutions oriented. The worst.

Experiencia fantástica: Ever since Los Angeles Property Management Group started managing my apt building things became so much more efficient and improved! If there is any issue requiring maintenance - they are so fast, easy to work with and professional! It's a huge step up from the past and I am so happy. I have never had one issue that wasn't resolved fast and perfectly! 5 Stars for real!

Experiencia fantástica: I’ve had the pleasure of working with Los Angeles Property Management Group servicing their apartment buildings and I can confidently say that my experience with the entire team has been nothing short of amazing. From the very first interaction, they’ve been professional, responsive, and incredibly organized. The communication is top-notch—whether it’s helping me schedule jobs, coordinating access, or addressing any issues that come up, they’re always clear and prompt. The management team genuinely values quality service, which makes my job easier and ensures their residents are well taken care of. It’s clear that they take pride in maintaining their properties and work hard to create a positive environment for both tenants and contractors alike. I highly recommend working with LAPMG to anyone in the industry; it’s been a pleasure collaborating with such a well-run team.

Experiencia fantástica: When we moved in, we needed help setting the dryer to the right temperature and getting the fireplace to turn on. They were super respondent and had someone out almost immediately to help out. Super helpful!

Experiencia fantástica: LAPM technician came prepared with a thermostat on hand n took care of replacing the old one in no time. Completely satisfied & happy with their service

Experiencia fantástica: Everything was handled very quickly and easily and professionally and the work that was done on my apartment was absolutely top notch/tier. Great job and keep up the good work! Couldn’t be more happy and satisfied with the work that was done and my overall experience with this company and all the people involved! Thank you!!!

Experiencia fantástica: My building is managed by the Los Angeles Property Management Group where I have lived for the past 13 years. They have always been responsive to any maintenance need I have had. Their contractors are knowledgeable and handle your problem expediently and efficiently. I've been very happy with the maintenance here and will continue to reside here as I love the location of these apartments! Close to everything I need!

Experiencia fantástica: I live at the reseda court apartments and so far my stay there has been great! My manager Zarin is the best! She is always tentative and seems to really care about the property and tenants there. If the property management would update the laundry room, then it would make things a whole lot better.

Experiencia fantástica: The maintenance system at LAPMG is easy and convenient. The maintenance workers are always prompt and do a great job.

Experiencia fantástica: LAPMG has improved their services greatly since they first took over my building. They are prompt in getting back to me, even after hours, which happened the last time I needed help. Everything was fixed the next day. Alex is their best handyman, but the office staff are efficient and easy to work with.

Experiencia fantástica: I have had nothing less than excellent service from my Manager Ramona, our on site manager, who truly is "On site" she is always been available when I needed her even after hours. Koodos!!! To the entire maintenance crew. All the guys are very professional. They do the work and leave my apartment exactly the way it was. Clean!!! The work is done within a day or so after I put in the request. Oh, and most of all they always acknowledge me when they see me. A "Hello, Good morning" goes a long way!

Experiencia fantástica: Create communication and quick service. I was locked out of my apartment and had the oven on, maintenance was able to assist and open my apartment door in less than 20 minutes. I really appreciated there quick response and help.

Experiencia fantástica: We have lived in our apartment for nearly 3 years now and LAPMG have always handled any issues quickly and efficiently. The communication is easy and quick and the response is always immediate. They always follow up on any works that have been carried out. I would highly recommended them to anyone. The team in our building Estelle are also really friendly, helpful and great to have around I can’t recommend them highly enough. Thankyou

Experiencia fantástica: After waiting almost 4 years for the back wood fence to be repaired by previous landlord, LAPMG came and worked on the new fence. It is very nice and tall. No more snoopy neighbors. I like the look of it too. Thank you.

Experiencia fantástica: I have been a tenant for a brief period of time (since June 2024), but I am impressed by the way they keep the property clean and well-maintained. Last weekend, I needed help with an improperly draining sink, and LAPMG lost no time in communicating with me and scheduling a technician to resolve the problem. Their technician was also available for me to call. Suffice it to say that everything was taken care of to my satisfaction. Special thanks to our property manager, Zarin Sadegh for her prompt response.

Experiencia fantástica: Took a little while to get used to the new system to submit needed repairs, but it wasn't too bad. Now it's very easy to do, and I'm grateful to have feedback of when something will be taken care of. I have found that issues have been taken care of in a timely manner and with appropriate quality work. I can also trust the manager to take care of letting the workers in to do the job so I don't have to come home from work to be there.

Experiencia fantástica: Today’s Techs were on time, Made sure to protect the Floors with paper and Furniture with Plastic. They Replaced Our Old AC Unit as parts were no longer available. The New unit turned out to be defective and The Head Guy Ran back to the Supplier and Got another one. This one seems to be working Well (Not as good as the old one, as they don’t make things as they used to). So far, We are very satisfied. Thank You!

Experiencia fantástica: 10/7/2024 Whether it's the courtyard, garage, or my house, the response is quick and positive. I wish we had an intercom system due to all the crime reports that I receive on my apps. If I could ask for more, I wish that were their biggest investment. LATER EDIT 8/1/2024 I am convinced that this is heat defeated many air conditioners this summer...mine included! I placed a work order and immediately got a response from our maintenance crew. The work was done quickly and I got a new air conditioner! This review is for the maintenance crew themselves. Hard working, clean, and respectful. I never felt strange allowing them in and they always worked hard to complete the job as fast as possible. Their boss is on top of everything and he's familiar with the problems that the building has. Happy with how the work order was finished. --------------------/-----------------/--------------------/----------- I've recently moved into a building managed by LAPMG. They've been very responsive and paid attention to urgent matters. There's never been a delay in answering my requests and fulfilling the jobs. After many landlords and building managers, I am thankful to be treated respectfully and with consideration.

Experiencia fantástica: Yes: Professional and Responsive. We recently had a hot water issue. After LAPMG determined that the pilot could not be reignited they did --in quick fashion-- fixed the igniter, then the thermocouple and finally the gas valve. Now the water heater works great! Great stuff, Jeff

Experiencia fantástica: On Monday, I had two gentlemen installed the fire alarms in my apartment. They were professional and friendly. I also have a no shoe policy, and they were totally cool with it. They even played with my dog, which was very nice :)

Experiencia fantástica: Los Angeles Property Management Group has been a pleasure to deal with. They have been extremely responsive and have immediately addressed all of our concerns.

Experiencia fantástica: I wish i remembered the gentleman name that has came twice to help us with our HVAC issues. He was very professional and did it in a timely manner. 9/8 : we unfortunately had another issue with our HVAC but had a gentleman by the name Fernando come out. He as well was awesome and helped us. He notified us in everything that was happening. Our motor had given up and he replaces it quick. He was in and out within the hour. We’ve only lived at our apartment for less than a year and these 2 guys have helped us a lot with the California heat.

Experiencia fantástica: Recently contacted LAPMG for some maintenance issues. They have been very responsive and fix things quickly compared to other properties I've lived in. Technicians are friendly too.

Experiencia fantástica: The lights in the kitchen were flickering. I submitted the maintenance request and the very next day I was given a maintenance window from 10am to 2pm and the technician came just a bit after 10am. That was the first good impression. Then the technician changes the lights and rechecked his work to make sure he did it correctly. I was impressed by the prompt and great service I received. Thank you

Experiencia fantástica: I am very happy with LAPMG management and services. I had several repair and maintenance requests inside and outside my apartment. LAPMG responded promptly and their maintenance crew did an excellent professional repairs. Very satisfied with LAPMG and their staff. Thanks

Experiencia positiva: I've been living in a building managed by LAPMG for a little over 3 years and overall it's been a great experience. While it can be difficult to get in touch with the management directly, there have been recent improvements to the maintenance request service that have been extremely helpful and efficient. Very happy that there is continuing improvement!

Experiencia fantástica: Good, professional property management company, lived at my address for a few years now and the online portal is super easy to use in paying bills, requesting maintenance services, and contacting support for various matters. I appreciate how seamless the move process was, and they keep the property well maintained.

Experiencia fantástica: Their maintenance service is amazing !!!. I put in a request for a slow bathtub drain and withing maybe 3 hrs a plumber showed, wasn’t expecting it that fast . I was amazed and they did a very good job also !!!

Experiencia positiva: The service from LAPMG is inconsistent. Sometimes things get done in a timely manner, but sometimes it takes several visits for things to get done correctly. It all depends on the technician who is hired. Sometimes it's done correctly on the first visit. Other times it takes several technicians and several visits to get things done correctly.

Experiencia fantástica: We moved in at 4646 Willis Ave a little over a year ago and the experience with the managing company has been great so far. Communication is there all the time with announcements, maintenance requests get taken care of right away and building managers are on it. The building we live in is old but gets cleaned weekly, no trash anywhere, the pool is clean all the time too.

Experiencia fantástica: Since Los Angeles Property Management took over our building, the improvements have been rapid . The response time to maintenance requests is the fastest I have seen in over 20 years in LA, and the entire staff- both at the office and on site- are top of the line. Highly professional, pleas, and productive.

Experiencia fantástica: Our bedroom window shattered because of the wind and so we asked for help the same day via their online form for repairs. They responded quickly thru the message board and texts. I chose the time and date when they can come. And so the next day, the technicians came and fixed the window within an hour. The service was fast and good.

Experiencia fantástica: I recently put in a work order and LAPMG came out in a timely matter to fix the repair. They respond quickly to work orders and are professional when they arrive.

Experiencia fantástica: I have lived in my building for at least a decade; and, now that the LAPMG group has got involved, the overall building experience is much smoother. If I have plumbing problems or something in the apartment goes wrong, they respond immediately – with maintenance attending to the situation in a very timely manner! Plus, I like the idea of paying my rent with autopay. Gone are the days of having to write a check each month and wait for it be deposited weeks later. Overall, just makes things easier for a tenant within LA. Overall, feel safer in the building as well. Management in building is great as well as the maintenance.

Experiencia fantástica: LAPMG recently did some maintenance in my home. They sent worker who was very respectful, friendly, most important knew what he was doing. He repaired the problem and I have not had to call LAPMG for the same problem like I had to do in the past. I love the on line portal. I don't have to leave my home to pay my rent I just pay on line. No late fee, No stamps, envelopes, No chance of getting lost in the mail. No Worries.

Experiencia fantástica: I recently had the pleasure of working with Los Angeles Property Management Group and couldn’t be happier with their service. Submitting a request was incredibly easy, and their team was remarkably responsive. The technician who came out was not only friendly but also extremely helpful and professional. Overall, my experience with LAPMG was outstanding!