Wilkinson Property Management

Experiencia fantástica: They are good about information on tenants and share conditions of the house with the property owners

Experiencia fantástica: My brother passed away unexpectedly in September 2025 and my Mom and I found ourselves owning a 4 unit apartment building in Old Town Alexandria and we each live out of state. Wilkinson PM Owner Patrick kindly met with us and immediately felt like family as we chatted and signed paperwork over coffee. It meant so much that he was so compassionate about our loss and wanted to be of help. His kindness was special and his pride in the company was palpable. I was especially impressed that there are NO HIDDEN FEES! How refreshing! And the fees are extremely fair in my opinion. Our Property Manager, Lorraine, has followed Patrick's steps as far as being caring, kind, willing and taking pride in the company. Both Patrick and Lorraine have kept me calm with their even temperaments and can do attitudes. They ALWAYS try to help if they can and have positive attitudes. At times, I have worried if I have asked too much, but they have always stepped up to help without complaint. I highly and confidently recommend Wilkinson Property Management.

Experiencia fantástica: This was my first time using a property management company for my rentals. Wilkinson provided a smooth, comprehensive process from start to finish. I am pleased with their recordkeeping and communication regarding my property.

Experiencia fantástica: Wilkinson PM owner Patrick was a pleasure to work with along with Suzanne, and Kelly. They were extremely responsive and followed up with any maintenance issues at our property. Their professionalism and genuine care made a difference. They answered calls and emails, keeping us informed. Wilkinson handled tenant needs and maintained positive relationships. We Highly recommend them.

Experiencia negativa: not responding at all i follow the post on the craigslist and i called the office three time but no one get back to me . the lady always telling me the same answer which is "the agent he is not in the office yet would you like to leave him a message ?" i did twice for almost nine days and he is never responding . very poor communication . i don't recommend this company for any person who is looking to rent a house ( do not waist your time).

Experiencia fantástica: I toured a property with Nick and was really impressed. He communicated clearly beforehand, gave a thorough walk-through, and knew the property and neighborhood well. Unfortunately, the house wasn't for me.

Experiencia negativa: As a home owner that lives in a different state and relies on Wilkinson for peace of mind, I would say they failed miserably. Property managers churned so fast that I can’t keep track of who my current one is, though what I know is that none of them responded timely at all, They would literally leave questions unanswered for months. Oh and they stopped paying our landscaping contractor for no reason until the guy emailed us to say that they can’t take this any more. They also made mistakes in the bills so watch out (like charging utilities to us when the tenant paid late). Literally feels we are paying 8% fee for 0.5% of job done.

Experiencia fantástica: Highly recommend this company. Thank you Don and his entire team. Steve

Experiencia negativa: I think Ive just had bad property managers but no my experience with them has been very untimely. A dryer not working for 7 months, an ac unit not working in summer for 2.5 months. Ive had other issues fixed in a timely manner ( door handle, light switch etc) I wish I could give a better review but it seems when it comes to essentials of the unit they dont help. I would choose a different property manager if possible or a different unit to rent. Ive had other non important issues fixed

Experiencia fantástica: I’ve been with WPM for 2 years now, working with Julie, and she always treats her customers as VIP’s, both landlord and tenets.

Experiencia fantástica: Wilkinson Property Management is the most outstanding Property Management Service Company in its class. They have the highest professionals and expertise in the business. My family recently moved from Stuttgart, Germany to Hawaii and we were in urgent need of PM Services for our property located in Virginia. From the very beginning of the rental services process, Mr. Donald Pett was informative, honest and diligent to show us the best options for renting out our Property and resolving conflicts with former renters. He was absolutely transparent, expeditious, went above & beyond and gave expert advice when we needed it. Communication was excellent despite the difference in timezones. I highly recommend Wilkinson Property and give 10 Stars to Mr. Donald Pett. With much gratitude, Jennifer F.

Experiencia fantástica: This team hosts several properties for us, and works constantly and consistently to ensure the properties, the tenants, and our family is taken care of. Smart, competent, and thorough. They are true professionals.

Experiencia fantástica: As someone who's moved many times through the millitary and dealt with numerous apartment complex and leasing office . These guys , Especially Don and Ann-Marie are two of the most honest , straight foward professional leasing managers I have ever had the pleasure to deal with . They communicated consistently and addressed every concern as quickly as they could solve it without hesitation . Highly Highly recommend renting from these guys .

Experiencia negativa: Ignores complaints about faulty appliances and other issues with the house. We had to tape the fridge shut every single day to keep the fridge from beeping (LOTS of lost sleep). We were inconvenienced with a deck renovation where we had stored our patio furniture/grill inside all week and our dog could not use the backyard. Ended up being charged $100 for having pet waste in our yard that was supposedly in the way of the contractors who didn't even bother notifying us even though we were home. They expect you to cover all maintenance on the house while also requiring you to hire professional services to clean/restore for the next tenants. They give 3 hour notice when potential new tenants will arrive at the house with no regard to your schedule. I had to reach out multiple times to have our security deposit sent back, but it didn't really matter because they took half of it anyway to replace light bulbs, air filters, etc. These people do not care about the comfort of your stay or the quality of the home… but deeply care for your money.

Experiencia fantástica: We have hired the services of Wilkinson since June 2024. We are absolutely pleased to have chosen them and we want to highlight the constant professionalism, efficiency, permanent attention and capacity in the daily management of our properties. The work carried out by Patrick Fogarty and Corinne Merzeraud is of excellence. Always at the service of our needs and with a lot of concern and dedication. We highly recommend the company and we are very grateful for having made the best choice! Thank you both very much. Carolina and Martin

Experiencia negativa: READ IF YOU WANT TO BE WARNED - Former renter, first time renters. Had to settle with WilkensonPM property because we were waiting for our new house to get built. If you have the time to look around, LOOK AROUND! They obviously have bad reviews from renters here for legit reasons. They only care about house owners cause duh they make money from them. Did a move in inspection with Anne Marie and Don. They had informed us that the previous owner did not take care of the house very well and they were well aware of the imperfections, even stated on their move in check list: there were stains on the walls, carpets were stained/smell/wrinkles, scratch marks and dents on walls and floor, bathroom walls had urine stains/water marks and showers had molds. The dryer was making loud noise, it had foul smell and mold in the dryer which they had failed to inspect and inform us before our move in. We requested to have a new dryer placed. They took weeksss to respond to our email and to address the issue. Anne Marie and Don apparently wont respond to renters email unless the house is burning. After weeks, they finally decided they would replace the dryer after we had send videos of how moldy and loud the dryer was. Mind you prior to us moving in we had requested for a receipt of professional cleaning service that was done to the house (since the lease stated they want a professional cleaning receipt and 10 other receipts to be provided before moving out) they claimed the house was professionally cleaned but it didnt appear like it was professionally cleaned. We would walk around bare foot in the house and our feet would turn black, there were dusts on the floor, window and the base board, carpets were stained and smelly. We followed up via email for the professional cleaning receipt prior to moving in but nothing, crickets, they werent able to provide anything. When we had moved out we provided receipts for professional cleaning service and other service they required of us. BUT THEY HAVE THE AUDACITY !!!! To charge us EXTRA for cleaning when we had moved out! When we moved in they didnt even have a professional cleaning service done!! We followed everything on the move out checklist to the T! OH! Another thing that erk my nerve, when we moved in the lawn was not up to parr either the bushes were not trimmed, no mulch, there were weeds (even had a photo of the outside house before we moved in with that description and showed Anne Marie) BUT they wanted us to to trim the bush, pull the weeds and place mulch regardless. We basically left the house WAY BETTER than how we received it.

Experiencia fantástica: I recently purchased another rental property in VA, mainly because of how satisfied I am with Wilkinson Property Management. Having a trust worthy and reliable management company when owning properties out of state can be difficult. WPM gave me the confidence after handling one of properties for several years now, to buy again and use them. Thank you Don & Anne-Marie Pett for your excellent service!

Experiencia fantástica: They are the best,No Stress

Experiencia fantástica: Don has been great with renting out our property ,Our house needed some repairs and maintenance he took care of every details, We moved out of state and he gave us a peace of mind.

Experiencia negativa: Former renter. Kept up with maintenance, fully cleaned the home upon move-out, went above and beyond to keep the property in excellent condition. Security deposit was halved upon move out, and we were given no reason until I reached out. That may seem like no big deal until you realize this is Northern VA - rent is almost $4k. They replaced the AC system and blamed us for the failure. After move out. Zero notification. AC blew cold in all 3 levels of the house until our departure. They stated they could have pursued damages but did not. The owner / operator / person in charge is not pleasant to deal with on the tenant side. Very blunt, very curt. I'm sure he is the perfect type to shield the owner from having to deal with things, but it was not a pleasant experience. Not a helpful business for me and my family during our short-fused military move. I have to move every two to three years, and this was the worst scenario I've dealt with in 17 years.

Experiencia negativa: *Note the Owners response where they failed to take responsibility. He simply cannot explain why the tree fell onto the house when they were instructed by the owner to remove it. Lack of accountability and refusal to do the right thing: Wilkinson Property Management! They don't care about you, just your money Look at the profiles of the "people" leaving 5 star reviews. They've only ever reviewed one company. Clearly the owner has gone through some effort to keep his companies reputation high, instead of just hiring people who are competent. Why not improve your company instead of creating fake profiles for fake reviews. I had an issue with this company and I took to the review board to air my complaints. The owner came to the defense of his company and we were at least able to start dialog. I'm writing this review despite the outcome of my predicament because I am impressed with the owners ownership and his ability to be level headed, even when I wasn't. Either way, they worked with me so that's really all I wanted. Update They made everything right and at least stated that they would see about returning my late fees(which are warranted, I should pay). Surprisingly, they took care of the issue without me having to follow up and before my next rent payment was due. Either way this horrible experience has turned out quite well. I'm grateful. Update, i had a picture of a tree that fell on my house. The owner removed it and replaced it with flattering pictures of properties that you WILL regret renting or asking them to manage. The tree was asked to be taken care of months before it fell, the property manager, Mary Healy denied the conversation that the landlord, she and I had about the very same tree. Also this company treats its lesser clients (renters) like children. Avoid *I have never left these chumps positive reviews and the response to this review is obviously a response to some other unsatisfied customer, because that situation that the owner responded with has nothing to do with a tree thru your roof after the owner instructed the property management company to remove it. Looked her right in the eye and said remove it before it comes a problem. The owner is as incompetent as the personnel he employees. The simple fact is that Wilkinson is so terrible that I will continue to update and fight to keep this review and the pictures up for as long as Wilkinson is in business. The owner has gone out of his way to not accept responsibility AND had scoured the internet attempting to remove my reviews. "he gives bad reviews when he doesnt get his way" My way was not having a tree fall on my head in the room I was occupying at the time. You put my life in danger. I simply will not allow you to control the narrative.

Experiencia fantástica: Although our approval process isn't even complete yet, I had to point how helpful and top-notch our agent, Keith Rudisill is! Even with the struggle of working with multiple PM companies - He has gone above and beyond for my family and I hope we can continue working with him. We are so grateful for the adidtional time and effort he is putting in to assist us with this stressful process. Thank you for everything you've done so far!

Experiencia fantástica: We’ve been tenants with Wilkinson properties for almost 4 months now. The team does a really great job communicating and prioritizing repairs, issues, and answering questions. We are in a 2 year lease so we look forward to continuing to work with them!

Experiencia fantástica: Hi have been working with Patrick Fogarty at Wilkinson Property Management and his services are beyond reproach. Patrick is extremely knowledgeable, easy to communicate with, and patient. I highly recommend Patrick & the Wilkinson Property Management team.

Experiencia fantástica: I've had an outstanding experience with WilkinsonPM. Their team is professional, responsive, and highly effective. They've got excellent communication, maintenance services, and market expertise. I highly recommend their services to anyone in need of top-tier management.

Experiencia negativa: I reported a water leak 2 weeks ago, which is getting worse and worse, and it still has not been addressed. Email after email, call after call, I’m being ignored. The only response was “this is not an emergency”. Meanwhile mold is being spread, water is damaging the home, and their clients property is being ruined while I’m being forced to live in these conditions.

Experiencia positiva: I have used WPM for many years. They are good. They always respond to repairs in a timley manner and i have always had good service as a tennant.

Experiencia fantástica: They are amazing to work with. Best staff in the industry.

Experiencia fantástica: Fast and friendly service. Don and AnneMarie have been amazing with finding quality vendors to do work for our property. Would definitely recommend and will be working with them for years to come.

Experiencia fantástica: Lorraine Deavers is our POC. She is awesome. Wilkinson overall has been outstanding!

Experiencia negativa: The worst PM company ever! We had the Carpet professionally cleaned before we vacated the property and cleaned up the house. They took all but $95 out of our entire deposit and we were there for 4 years. I asked for actual receipts to be produced for the work and some things we were not responsible for. I'm waiting for those. Like smoke detectors they have someone to come out there and check those every 6 months so if it's old that's not our problem. I could see some repairs but $1650 worth ridiculous. Don had the nerve to tell me that my home was filty! And he didn't apologize for that! I was so offended! Don't waist your time with them!

Experiencia positiva: Update: The previous PM left the company, and the new PM was much more responsive. Not sure if he was fired. Old: Getting a response from them is like pulling teeth. Literally ridiculous. Never before in my life have I found a company so unresponsive and hard to deal with. Even after multiple emails and calls, there are things still broken in my apartment since moving in after MONTHS.

Experiencia fantástica: Donald pett is the best property manager you could ever ask for!!!! He is more than fair but will let you know when you do something wrong. Couldn’t ask to work with anyone better.

Experiencia fantástica: Corinne was our Property Manager this past year and she was transparent, punctual, thoughtful, and just simply wonderful. Always thorough in her correspondence and never a doubt that a request of ours would go unanswered, Corinne as on top of it all. She allowed us to feel at ease knowing any issue would be handled effectively and efficiently. We would be delighted to have Corinne as a Property Manager again.

Experiencia fantástica: Since 1995, we have trusted Wilkinson PM with our property. Over the years we have had different property managers and each one has provided us with good service. Our current property Manager is Keith Rudisill. In the past few years, he has helped us manage our property from afar when we have had to deal with finding new tenants, repairing damage caused by fallen trees, and other general issues involved in renting out one's property. He has always been responsive when we have had a problem and helpful in finding solutions.

Experiencia fantástica: Property manager Keith Rudisill has been a great advocate for my family and I and for the value of our home - a pleasure to work with !!!

Experiencia fantástica: Our Property Manager, Keith Rudisill, was WONDERFUL. Always returned calls and emails within an hour or two at most, even weekends. Was very informative and very good at keeping up with our multiple renters in multiple houses. Keith had a good repour with us as much as he did with our renters. He always took care of vacancies within a few days. GREAT Experience. Highly Recommend.

Experiencia fantástica: I’ve worked with Corinne at Wilkinson for several years and she has been great! Overall, a really fantastic experience. I would recommend them to those in need of a property manager.

Experiencia negativa: So-called Property manager, when asked about the leaves in the gutter, said "We'll get those done." When subsequently asked during move-in and with the gutters still overflowing, said, "The gutters have gutter guards! Yay, right?" Okay, but they are still overflowing. "It kind of piles up this time of year...but as it dries it, it will probably just fall off." Okay, so not responsible for them. "Nope." Imagine the surprise when this company vindictively tried to charge me for a gutter cleaning. Moreover, they attempted to do the same for myriad other issues, most of which were raised prior to move-in and all interactions recorded and can be substantiated. In short, if you HAVE to use this company, I strongly urge each and every one of you to RECORD EVERY SINGLE WORD UTTERED by them, take countless photos and videos (I took more than 1,200 and have hours and hours of videos and voice recordings); otherwise, you, too, could be forced to file ethics complaints, moving for a hearing with the state Real Estate Board in Virginia, and forced to seek being made whole by the courts. I cannot stress this enough—would never due business with this company or any of their agents again. I will revise this review with a URL to a website being created to substantiate each and every single aforementioned claim, as they are now attempting to call me a liar. Unbelievable.

Experiencia fantástica: My landlord recently switched to Wilkinson Property Mgmt. Don is my point person and he is very easy to work with and responsive.

Experiencia negativa: This company is unresponsive and nasty. Could go into the details, but it's not worth my time or yours.

Experiencia negativa: I previously posted a review before completing moving out as Wilkinson solicits you for reviews before you have completed your move out process. I'm returning because of my awful experience during my move out. I was never notified of a date for the move out inspection. After 30 days I received part of my security deposit refund with deduction for carpet cleaning (which they had already required me to pay upon moving), and charges for cleaning and trash removing. I have photos and video that the place was left cleaner then when I moved in (I moved in having to clean because it was filthy...I documented that as well). Larisa Martin, the property manager accused me of maybe taking the photos at another date. She's obviously behind on technology if she's unaware that these new smart phones time stamp everything. I'm now in the process of taking them to small claims court. It may be a small amount but I have been a great tenant being very patient with them on a lot of issues for the 3 years I was there...including living with a shattered balcony window for over a year while living on the 1st floor with a 4-5 year old for over a year. Not to mention they increased my rent during the COVID crisis without the authorization of the owner! Once the owner was informed of this he requested that they refund me! Since they claim I left the place unclean...below are a few photos with the time stamp showing the main areas being cleaned as of June 30th at the end of my lease. I have more photos of the rooms and other areas as well showing no signs of trash and a clean unit. After 3 years of course the wall needs painting but it's clean and free of trash.

Experiencia fantástica: As an agent I show multiple rentals and work with lots of different agents and property managers. I’ve had the pleasure of working with 3 here at Wilkinson. Keith Rudisill, Lorraine Deavers and Beate Whitesell have all been responsive and helpful when I’ve needed assistance with one of their rentals. Thank you!

Experiencia fantástica: We used Mary at Wilkinson for six years, and she was always prompt and attentive. It gave us peace of mind while owning a house in a different state to use a property manager. So glad we went with them!

Experiencia negativa: My housemates and I were looking at a property that is managed by Wilkinson Property Management. We were working with Lorraine. We applied on a Monday. We were told we would hear something within 2 days. The days passed and we received no updates at all. We continued to reach out and consistently received false deadlines. We would call and receive no call back. Response time was days later. The communication was poor and unprofessional. Our application was complete on Monday. However, she reached out to one of our housemates on Thursday night to verify employment information. How can you say that we would have an answer days before but yet verify days later. She works with Keller Williams Real Estate agents who are also not responsive. These agents are more concerned with receiving commission more than truly helping you. The entire process felt very shady and lacked transparency.

Experiencia negativa: Unprofessional, dishonest, incompetent. I would never trust them to manage my property and as a renter, I will never again rent a property manager by them.

Experiencia fantástica: They did a great job of helping me get back on their web site to get my info on the cost of my rental and the income it generated in 2020.

Experiencia positiva: Overall, an average experience. The Fredericksburg area leadership was sometimes difficult to reach, and on a few occasions never returned messages or phone calls. Additionally, certain issues that arose with the home took a long time for them to address, and some were never addressed. This was likely due to poor communication, or lack thereof, with the owners of the home. On a positive note, the pricing was fair for the amount of land and size of home we were leasing. Update: In response to WPM's reply below: I'm more than willing to provide records of calls/messages that were not returned. There was supposed to be a rebuilt fence after pool removal, broken items in the home that the property manager took pictures of during lease renewal (due to normal wear and tear that were never addressed, and later charged to me during move-out), the removal of a pergola in the back yard that was never covered with grass seed (leaving a massive mud pit), and a water leak in the garage foundation that required me spending lots of time with a shop-vac. Ended up taking the initiative to caulk and prevent further damage. In retrospect, these are not emergencies, but certainly affected the overall quality of life and experience during our tenancy, thus leading to my initial review.

Experiencia fantástica: My partner and I were renters in Parkfairfax for 4 years at a property that was managed by Wilkinson. Our property manager, Beate Whitesell was excellent right from the start. She was kind, professional, responsive and reasonable. Over the course of 4 years a variety of strange and not-so-strange things required us to interact with Beate to solve issues with the property. She made it all smooth and easy. I can only guess that our landlord's experience interacting with Wilkinson from the other side of the transaction was just as positive. Keep up the great work!

Experiencia fantástica: Beate is THE BEST property manager I have ever had. She is responsive and professional. She is extremely competent and (huge bonus!) is a kind and lovely person.

Experiencia fantástica: I have had only good experiences with Wilkinson whenever I've had an issue. Keith is always very responsive. On a very hot day, the AC system stopped working. The entire system had to be replaced. Even in the best of times this can take up to a week. With COVID slowing everything down, I braced for the worst. Not only did Keith promise immediately to have it fixed, he made sure that it was done the very next day. There wasn't a single hassle. I have been extremely pleased with the attentiveness to other issues in my unit as well. There are so many horror stories about management companies, it's hard to find one that treats tenants with respect. I would definitely recommend Wilkinson Property Management to a friend looking to rent one of their homes or apartments.

Experiencia fantástica: Our experience with Wilkinson Property Management, and in particular with our property manager Beate Whitesell, was exceptional. From our very clear and detailed initial in-brief to the close out of our lease all matter pertaining to the townhouse we leased was handled in a professional manner. All calls for service were answered in a responsive and expeditious manner. We were always confident that our interests as well as the property owner’s were in good hands. The professionalism of Beate Whitesell is a credit to Wilkinson Property Management. We highly recommend this company to anyone looking to lease or manage their property.

Experiencia fantástica: As a tenant, Wilkinson Property Management responded to all my issues in a very timely manner. Their online payment process for paying rent was very easy and I received email reminders when rent was due.

Experiencia fantástica: We've been with Wilkinson PM for a year by know. Our manager Mariano has always been very helpful from day one. He assisted us every time we had a request and provided good communication with the owner of the house to meet all our needs. We appreciate the service and the level of respect they have for their customers.

Experiencia fantástica: Gene is outstanding! A true professional, who goes above and beyond. He is very responsive and always helpful. Thank you Gene! Jane

Experiencia negativa: THE WORST PROPERTY MANAGEMENT COMPANY THAT I HAVE DEALT WITH. The owner is polite and delivered a professional brief when I handed over my property for rental. However, the individual property manager is total incompetent. Twice this guys failed to charge a tenant for major damages and after realizing that it was an oversight on his part. He offered to pay half of the damage. Meanwhile, I am losing money. This company managed my property for two years and I should have fired them after the first year. I was happy to see them go.

Experiencia fantástica: Have had very good experience with my property manager, whenever there is a maintenance issue or a need for a repair he contacts me immediately and keeps me up to date during the repairs.

Experiencia fantástica: Working with Mary Healy is truly a wonderful experience. I had issues trying to get my basement rented out to the right people for the right price and she had answers to all my questions and solutions for any problems that I was running into. With her assistance I am now very satisfied with the type of tenant I have and the return amount I was hoping for my place. I recommended Mary to a friend and he now has Mary managing his property.

Experiencia fantástica: Keith Rudisill has been an excellent property manager to work with. He's very responsive and kind to work with.

Experiencia negativa: We have been renters at a Wilkinson property for 2 + years. Never never late on our payments... after the lease was up , we asked for 6 more months and the rate went up $100 (which we agreed to)... We paid the rent but forgot about the extra $100 and payment wasn't accepted. By the time we realized this, it was the 5th of the month and paid the new amount. However payment didnt go through till the 7th (5th was on the weekend). The property manager insisted on a late fee $190. I couldn't believe there was no understanding or leeway... I mean please , we have NEVER BEEN LATE FOR 24 MONTHS! THIS TECHNICALLY WASN'T LATE EITHER! Also we had an issue with our kitchen sink flooding and the plumber said it had nothing to do with us- it was an old part that needed replacing... The property manager still insisted we pay . We got a second opinion from another plumber - who also verified it was not our doing. After several WEEKS of calls and emails- we finally got them to fix it! It was an awful experience! We dread if anything might go wrong , having to call them for help! They just keep it cold, and nickle and dime you for everything! Cant wait to find a new place and new landlord/management! Worst experience I have ever had! Would NEVER recommend this company to anyone! Just saw the response. No your website didnt accept our payment within the grace period because it was on a weekend. Chris Kroll (whom is no longer working for you) was the property manager at the time of the plumbing issue - eventually (after two months of harrasment and games) he agreed to cover the charges because it was not our fault! We been star Tennant's for 2+ years and you treat us so coldly and with no respect! It's obvious by your answer below... Terrible!

Experiencia fantástica: After I became my mother's guardian, Wilkinson, PM, mananaged my mother's house for me and her for many many years (32) and ALWAYS gave us wonderful service. I was extremely grateful for the service they provided and highly recommend them to any of my friends. Sincerely, Jacquelyn D. Self property owner in Alexandria, VA

Experiencia fantástica: You are in good hands with Wilkinson Property Management - whether its being timely with scheduled with maintenance and reminders, just saying hi and asking/remembering your pets name, or being right there to help when it is an emergency (like being locked out of my place!), the Wilkinson Property Management team delivers. I appreciate that you always get a person to talk to on the phone, instead of a recording. Kudos to Christine, Keith, and team for being responsive and responsible - if you are looking for a more personal touch with a property management company, I highly recommend them.

Experiencia fantástica: Consistent professionalism. A constant, dependable resource to property owners, and a leader in the industry to colleagues and peers. When issues affect the industry, Wilkinson is an influential voice out in front of any topic.

Experiencia fantástica: I want to say that the team at Wilkinson PM is extremely knowledgeable and excellent. It's obvious they have been in the business for a long time as they were able to answer all of my questions and put me at ease. They are patient, incredibly responsive and efficient. I highly recommend working with them!

Experiencia fantástica: Teresa was terrific! She was thorough in helping me understand my account statement and answered all of my questions in a friendly, professional manner. Definitely happy thus far as a property owner.

Experiencia negativa: I had been emailing back and forth with Christine and we had decided upon a time for her to show both my roommate and I a townhouse in Alexandria. My last message to her was confirming the date in which she agreed to, she asked what time and I responded back. After my last message I heard no more from Ms.Hines, the day of the aforementioned scheduled property tour I still had not gotten a response so I reached out yet again to which I received no response. My roommate and I decided to just go and look at the neighborhood anyway. Horrible professionalism, like where is common courtesy nowadays. We definitely will look elsewhere to professionals who actually want our business.

Experiencia fantástica: Always respond in a timely manner and answers all of my questions.

Experiencia fantástica: Beate Whitesell was my property manager and an ultimate professional. Renting this property was a renter's dream. She was very responsive to my concerns; as well as maintenance needs. I would rent again from Wilkinson Property Management and would highly recommend their services.

Experiencia fantástica: They answered our calls whenever needed and helped us transition into moving in smoothly.

Experiencia fantástica: I have rented with Wilkinson PM for several years now and they are very responsive and tends to my needs in a timely manner. Thank you for this rental experience

Experiencia fantástica: They were professionals and responsive when necessary. Thanks.

Experiencia fantástica: Really pleased with how well the house gets taken care of. Maintenance and repair are taken care of quickly and the staff is always helpful. It's been a great experience! It can be hit or miss in the NoVA area but I would definitely use them again.

Experiencia positiva: Very well priced property for locations and happy to have lived there. Hit or miss on responses to issues and little desire to fix issues v. Mitigating for later problems.

Experiencia fantástica: Really appreciate Bob and his team. We know our home is occupied and making money but also well maintained and well managed. Bob has a wealth of experience and wisdom in making the tough decisions so we never need to worry if our home is in good hands. Thanks, Bob!

Experiencia fantástica: Best experience I’ve had with a property management company

Experiencia fantástica: I am the renter of a property managed by Wilkinson. They are great at returning emails or getting back in touch with you as soon as possible. We have had a great relationship during this rental process. They make it a priority to be responsive and handle any issues immediately.

Experiencia negativa: If you are looking for someone to manage your property... I would NEVER RECOMMEND DON PETT. If you are an active duty marine who may deploy or get sent TAD, please make sure this man isn’t the one responsible for the house your wife and children are in while you are away. The amount of stress he has caused my family these last 2 months has been unnecessary. Don Pett is the property manager assigned to my family. He is rude, unprofessional, and displays chauvinistic characteristics which is very uncomfortable to myself and my 16 year old daughter. He uses our situation to his benefit. He steps above the line of communication, leaving me out, and proceeding with his intentions. He has shown up unannounced and has been verbal to me in front of my children. I have spoken to 2 different people “above” him, and the man still gets away with his behavior. Don just does his own thing and the people in charge don’t seem to care. 5 months ago I wrote a nice review because I was told I’d get a Starbucks gift card and if I did a Yelp review I’d get an amazon gift card as well... I never received my gift cards and that really isn’t the reason for my 1 star.

Experiencia negativa: Overall, its an ok company. Although I wish it could be better in certain parts. First, when we move it to one of their properties, they gave us the house VERY DIRTY. Refrigerator, stove, floors, air vents were full of trash. Smoke detectors looked like if they were housing cockroaches. Cobwebs in every ceiling corner of the rooms and closets. Cabinet under sink was a complete trash disaster. I GOT PROOF. When we moved out, 2 years later, we left the house very clean compared to how we first got it. I might have missed some spots but still, NOTHING compared to how we first got the house, again, I GOT PROOF. Now, turned out my deposit ended up paying for professional cleaning servies, when it was very clear that the house was worse when we moved in, and they did not pay anyone else to get the house clean. My wife ended up cleaning the house because they didn’t do their job. I even discussed the issue with the manager via email and he just decided not to reply back after I sent him the pictures of the house when we moved in. Very unsatisfied with them. And I wish they would approve this review so that other people can see their ups and downs, but I highly doubt they will.

Experiencia fantástica: Responsive to my needs and curious. All issues have been dealt with immediately and efficiently.

Experiencia positiva: They were attentive mostly. We were amazing renters and took such great care of the place, but they acted like anything that went wrong was something we had done. When we were moving out, my roommate was upset because she felt like her number should never have been provided to realtors to coordinate for people to come see the place, because it should have gone through the property management.

Experiencia fantástica: Our property manager responds to all emails quickly and in a polite tone. Service calls are set up in a timely manner.

Experiencia fantástica: While the specific property manager seemed to switch out frequently, we received the same level of service, always.

Experiencia positiva: We have been renting for 2.5 years. We love this neighborhood and renting has been a good experience overall. I have rented from several individuals/management companies and this has been my best rental experience yet. We have had our basement flood two times. While the issue was resolved, we did not have any remediation after the fact. We have purchased our own humidifier which is run constantly and emptied multiple times a day. I had hoped that someone would come in to check for extra water and mold, but it never happened. We have had a screen less window for our entire stay and one window that does not open at all. I believe these issues were more with the homeowner than the property management.

Experiencia fantástica: Keith is very helpful and always prompt with meeting our needs at the home we are renting. We love it here.

Experiencia positiva: Our property manager is responsive and provides us with service when needed. They keep up the property and work to fix any issues.

Experiencia fantástica: Good property manager. Easy to get in contact with when things need fixing around the apartment.

Experiencia fantástica: Very professional property management experience. Anytime I have any questions they are very responsive and quick to help out.

Experiencia fantástica: Wilkinson was great to work with. Great people

Experiencia fantástica: My calls and emails were always responded with sense of urgency. This made my family lives very comfortable during my time away in deployment. I can't thank Wilkinson Property Management and my Property Manager Don Pett Jr for their support to the military families in serving this great nation.

Experiencia fantástica: Wilkinson has always been responsive and kind. My family loves living in ParkFairfax and a big part of that is because of Wilkinson.

Experiencia positiva: The property management office is very business-like and remarkably efficient.

Experiencia fantástica: I had the best experience renting with them. Every time I had an issue they were on it immediately. I want them to take care of everything again. Keith has been such an excellent resource. He always answers our calls and responds with such helpful information. He's always willing to go the extra mile to help us with our concerns and questions.

Experiencia fantástica: I’m happy with the service that WPM is doing, but I would like to returns my email faster!

Experiencia fantástica: Wilkinson has provide great service for me over the years I've had them. They were quick to respond to my questions and concerns and were able to address my issues very quickly. For example, my sink disposal had to be replaced and they had a company contact me right away. They are up to date with the latest technology and made paying rent very easy in their portal. They have always gone above and beyond in their efforts. I am always a happy tenant.

Experiencia fantástica: My experience with Wiklinson Property Management have been quite positive during the 3.5 years that I have rented at one of their properties. My property manager is always helpful, timely, and professional anytime something comes up. The team at the office have been great, as well, and the online portal to pay rent is so convenient!

Experiencia fantástica: We were renters and we never had a problem getting a hold of the property manager. They sent us helpful emails throughout the year. Every one of the staff we encountered was polite and easy to work with.

Experiencia fantástica: Wilkinson Property Management gives me piece of mind that my property is in good hands. The manager assigned to my property is good about communicating with me regarding tenant issues. I would definitely recommend them to friends and family and have done so in the past.

Experiencia positiva: My Property Manager, Julie is very responsive and a pleasure to work with.

Experiencia fantástica: Everything has been handled professionally and quickly.

Experiencia fantástica: Thank you for all your hard work on my property.