HomeRiver Group Columbia

Fantastic experience: JP was very kind and helpful, he was able to help me resolve my reason for calling.

Fantastic experience: Jp is great and is always checks in with my concerns in a timely manner.

Fantastic experience: JP was a great help. Very efficient and kind when it comes to asking about information due to ledger charges. I would recommend them anytime.

Fantastic experience: I was very pleased with the way John Ayson helped me out with questions that I needed answered. I give John 5 stars for being patient and understanding with me. I hope I can work with John again

Fantastic experience: Our property manager Brooke is amazing! We have had others in the past who were not good, but she is making up for them. Recommend her!

Fantastic experience: Brooke Greene was very responsive, conscientious, and helpful as I was transitioning to a new management company. She is a gem from afar. She had her work cut out for her managing properties from out of state, but given the situation she did a good job for me. The five stars are for her, not company the company that has no local manager or maintenance personnel where my property is located.

Negative experience: Please be aware if you’re paying your rent on time they will try and find a way to make it inconvenient for you to pay your rent. The property manager Larry Nun is very difficult get in contact with also in he is the only property manager I was told when requesting a new one I have screenshots of phone records also and then they will threaten you with evictions while waiting for you to pay for the rent after repeatedly sending the wrong voucher info have screenshots of those to

Fantastic experience: She’s been very courteous and professional , I really appreciated her assistance. I pray for the best for her . Thank You

Negative experience: Do not rent from HomeRiver Group. We had the displeasure of the former property group we rented from (Modern Property) being bought out during our lease. Our property manager was Larry Nunn, and he was very difficult to work with. He does not respond to phone calls, texts, or emails from me. He rarely responded to emails from my husband, and only when it was a very urgent matter. We dealt with a broken air conditioner multiple times this past summer. I had to call dozens of times a day BEGGING someone to help us, as we had a 6 month old baby in 80+ degrees indoors for days at a time. We ended up having to get a hotel for four nights during a heat wave because their weekend emergency maintenance did nothing to solve our NINETY FOUR degree indoor temp issue due to broken AC. We were not reimbursed, despite requesting reimbursement through every single avenue. We were also led on by multiple employees to believe they would reimburse us, and that the AC would be fixed. They never fixed it, and they were told by three separate AC techs that it needed to be replaced. They ignored this, and put the health and safety of my children at risk by doing so. We ended up moving, since they broke our lease by their disrepair and negligence. They charge a $49.95 "Resident Benefits Package", which does nothing for you. So, heads up on that. They are not local, so they contract out maintenance to local folks via a third party call center. The call center people cannot help anyone (although they are very nice), as they do not have property info since they do not work for HomeRiver Group. Also, multiple times we have had our work requests assigned to maintenance groups from different states (once even from Canada), just for them to be canceled days later due to not being local. Like, what?? Then the process to find someone starts over, and drags on. They sent out our lease renewal with only 4 weeks notice, and did not give any sort of heads up that rent was increasing by hundreds of dollars a month. This was not enough time to find alternative housing. The next year, the rent was raised again, by hundreds of dollars a month. They. Do. Not. Care. About. You. You might think that it's not a big deal, but I promise you that if you rent from them, one day you will have something in your rental go very wrong, and they will not have your back one bit. At some point, my personal information was leaked and I know for a fact it was from HomeRiver Group. Very shady responses when I inquired as to what was going on. To summarize: don't do it. If you have no other choice, then be prepared to fight like hell and be the SQUEAKIEST wheel to advocate for yourself and your needs. Even then, don't expect anything.

Fantastic experience: J. P. Was great. He helped with my issue and resolved it quickly

Negative experience: JP is and only person who helped me this is only reason I’m giving a 2 rating Home River likes to fraud a $25 posting fee please check your lease it’s not included and extra $5 fees after paying rent cause their system “uses rent towards late fees first” even though CHECK your lease it doesn’t say they can do that. Out of all the people who worked on my account JP deserves a raise from dealing with his coworkers BS. Thanks JP stay blessed!

Fantastic experience: JP helped me resolve everything I needed today!!! Thank you!!!

Fantastic experience: I generally do not write reviews, however, I felt compelled to share our experience. Over the year we have worked with various property management companies, and I can confidently say that this is by far the best we have encountered. Larry Nunn manages our rental properties and consistently delivers exceptional service. He exemplifies integrity and professionalism, making him one of the most ethical property managers we have worked with. As out of state owners, we have complete confidence in his capabilities, knowing our properties are in safe hands. Larry is highly responsive, despite his busy schedule, he always provides prompt and comprehensive responses. Whether it involves finding new tenants or managing existing ones, he does an outstanding job. I wholeheartedly recommend Larry and his team for anyone seeking reliable and professional property management.

Negative experience: (PLEASE BE AWARE) THIS MANAGEMENT WILL NOT LISTEN TO YOUR NEEDS! LARRY NUN TO BE SPECIFIC. PEOPLE WE HAVE TO START SUING SMALL CLAIMS COURT FEE IS 50$ TO START A CLAIM. This has been a nightmare from Hell! I Moved here September 5th 2025 and the move in photos you just wouldn’t believe compared to the actual photos. I’m only going to post some photos as my information will be kept for documentation for the courts! I’ve had to do multiple work orders. Some work orders were put in twice because they were marked COMPLETED! Which should be unacceptable! The lights were not working properly. There were shortages, lights flickering spiders webs MOLD AND RUST throughout the apartment it looked like a Literal HAUNTING HOUSE WHEN I MOVED IN! The entire light in my bedroom and kitchen had to be switched out. Because THE CEILING WAS FALLING IN (SAFETY HAZARD). The bathroom light had a simple shortage that could have already been fixed prior to moving in. When I informed the property management I was simply sent a letter stating the inspection pass. No EMPATHY or Professionalism whatsoever! The refrigerator had mold and rust it was corroded. I waited until September 23, 2025 to receive a new refrigerator! Which is also the date I decided to move in due to cleaning and workings orders I just was not able to move in. (The work order was marked as completed before actually completed). There were NO AC UNITS present in 85+ degree weather! I had to put in an emergency maintenance request. It was scorching hot while I received the keys and inform the property the apartment was not ready no one did anything. Oh, And I just found out there is mold in the inside ring of the shower. This could potentially caused illness. I will consult with my doctor before moving forward with this apartment for health reasons. I WILL BE SUING AND YOU CAN TOO! Please PEOPLE MAKE SURE TO DOCUMENT, RECORD AND TAKE PHOTOS! Judges love slumlords

Fantastic experience: Jp answered every question read it me with kindness and respect and make sure I understood everything and even reached out to my property manager for me

Fantastic experience: Our property manager Brooke Green communicates very promptly. When I have any issue I have confidence that it will be taken care of very quickly. I am thankful for her!

Fantastic experience: I had the pleasure of being assisted by John Ayson, and I couldn’t be more grateful for the outstanding service he provided. My account had been charged incorrectly, and John handled the situation with true professionalism from start to finish. He was courteous, patient, and took the time to clearly explain everything as he worked to resolve the issue. Not only did he correct the problem quickly, but he also made the entire experience stress-free with his calm and respectful demeanor. It’s rare to come across someone who combines efficiency with genuine kindness, and John did just that. Thank you, John, for your excellent service — you definitely deserve recognition!

Fantastic experience: JP is awesome. Thanks for everything JP

Fantastic experience: I Cardell has talked to JD today on behalf of HomeRiver Group. We discuss a couple of issues regarding fixing maintenance issues and the removing of late fees because we don't have those services. I can't wait till all maintenance issues are resolved. Thank You

Fantastic experience: JP was great & helpful

Fantastic experience: Very helpful and understanding, highly recommend speaking with him about any issues. Thank you John

Negative experience: Currently trying to get out of our lease. Sewer issues (strong sewer gasses coming from toilet on multiple occasions and some sewage has came up the toilet) and drain issues ( laundry room floods when upstairs tenants use there washer.) that have not been fixxed it's been 42 days. Finally someone came out to the appartment today and all that was done is they put a piece of metal over a hole in the wall behind the toilet said see if that works if not call and we will see about getting a plumber to clean out the pipe. Obviously not actually fixing the problem. So obviously we are fed up and go into the office to talk to a manger about getting out of our lease because by not fixxing the issue in 30 days they had broken there own lease since it's not fully unhabitable just partly. When we went in the office to talk to the Manager the front desk lady refused to let us talk to anyone. Wrote the info on a sticky note and said they would need more information before someone would discuss us getting out of our lease. Absolutely the biggest joke what kind of Buisness doesn't allow you to talk to a manager. I asked not once but 3 times. So I'm currently seeing a lawyer to get out of our lease. My child will be born in less than 3 months and is not going to be raised in a building where problems are not taken care of correctly or timely. Especially since you can't even talk to management to come to a reasonable agreement. Absolutely not worth the money or headache the company has caused. Do not rent from this place ever. I wish I had read the reviews prior. Note I had another request aout bug isues since this building is invested with spiders and other insects and we had already sprayed multiple times. I put the maintenance request and got a call the next day saying it was fixxed but when I got home there was absolutely no change. We have sprayed 3 times since then and do not have them as bad but the hallways leading to the unit is crawling with them. So even when they say they fix problems they dont.

Fantastic experience: HomeRiver is doing a beautiful job. Shout-out to Larry Nunn(LandLord). He responds quickly and handles issues at a timely manner. Me and my wife are enjoying our house! Thank you HomeRiver and Thank you Larry!

Fantastic experience: I've worked with 4 PMs so far and by far Larry Nunn is the best of them. Always very responsive and quick to take actions. I am really glad to work with him and wish to keep this relationship for many years to come. I cannot recommend him enough!

Fantastic experience: Jp was very helpful and informative. Thank you

Fantastic experience: Phil was very helpful. Thank you!

Fantastic experience: Every question i asked was answered to the fullest extent changing the future of our residency. Maria helped me figure out how to effectively make sure everything in our home and about our home is taken care of and from this point forward should be nothing but success. i loved how nice she was and how in depth into detail she went into explaining how everything would work. i’m very much satisfied

Fantastic experience: JP was great at helping me fix my issues.

Negative experience: I literally gave these people almost $3000 to move into a place, finally get everything done I needed to move in, get the access code, went to the house, where I see there's no lock box on it anymore,I knocked and someone there told me that they lived there but they didn't go through the company.. Giving that the lease is in my name, so are the utilities... The woman said she rented from some Chinese guy who said the utilities were included in the rent.. How any one of them got access is beyond me, after I paid the deposit and signed the lease for it already... I contacted the property manager who is no help at all.. She's barely responding to anything I text her,I called the company to speak with the regional manager cause at this point I want to see some action... Either I want my money or somewhere else to stay...I have never dealt with anything like this before with any previous landlord I had... I'm sitting up without a place to stay and these people are just living up in the house that's suppose to be mine... I'm so blown right now I don't even know what to do...

Negative experience: This company hires incompetent maintenance technicians. They actually sent a kid out to fix a dishwasher and shutoff valve without any plumbing experience. When he arrived he started looking at YouTube videos on how to proceed and after twisting off handle of water shutoff valve admitted he couldn't fix my problem and left. It's been almost a month and they have scheduled three more times costing me time and money. All three time there technicians didn't show up. If you have a choice steer clear of HomeRiver Group they want there money on time like all slum lords the have no integrity whatsoever or at least the maintenance personnel.

Fantastic experience: Jo great

Fantastic experience: Melanio answered all of my questions and provided direct information about when listings would be available.

Positive experience: Andrea did a good job thank u

Fantastic experience: JP was great to work with. Followed up to make sure our needs were taken care of.

Fantastic experience: JP was great and resolved my issues with no problem!

Fantastic experience: JP went above and beyond for me today and I'm so grateful for the time he took to help me

Fantastic experience: JP was awesome with helping me with my rent payment and how to do online. i appreciate u alot

Fantastic experience: Larry is simply the best property manager we have ever had. He is on it all the time, communicates promptly and solves problems for us.

Fantastic experience: JP was very polite and empathetic. Thank you

Fantastic experience: JP was extremely helpful I'm getting the code to do the showing.

Fantastic experience: Edvil Ramos was of great help, she remained pleasant and professional while resolving my problem. Greatly appreciated!

Fantastic experience: Very kind, understanding, and helpful. Thank you! I spoke with Gabule

Fantastic experience: Brooke Greene, thanks for reaching out and making sure I receive my air filters on time!

Negative experience: It’s too hard to in touch with someone I’ve trying to resign my lease since December

Fantastic experience: Acibar, He was excellent and very helpful

Fantastic experience: Brooke Greene has done an amazing job for me...very responsive to any matters I might have. Thx HRG!

Fantastic experience: I had a Veteran legal client who needed help navigating his documents with HomeRiver Group. Lori was an outstanding problem solver and got things cleared up quickly and with a very helpful attitude. Thanks Lori!

Fantastic experience: I have had a great move in experience thanks to Brooke green she is very nice and quick with responses on email highly recommend working with Brooke Green!

Fantastic experience: Mr Larry Nunn has been efficient and very helpful thru this time.

Fantastic experience: Larry my account manager does a pretty good job with keeping me updated about any issues I'm having.

Fantastic experience: Great staff and a polite Manager Larry Nunn

Fantastic experience: I am one of the tenants of HomeRicer Group in Columbia and I am getting wonderful service from them

Fantastic experience: New management has been so helpful-Larry is responsive, acts with urgency and answers any and all questions.

Fantastic experience: Great company! I had great interaction with Larry Nunn. He was knowledgeable, relatable and had great customer service!

Fantastic experience: Excellent service , effective and clear communication and very personable. Thank you Larry!

Fantastic experience: Recently, I inquired with Larry and was astounded by the exceptional level of customer service provided. The staff demonstrated remarkable attentiveness, ensuring that all my requirements were met.

Fantastic experience: Definitely had a rocky past based on prior reviews, but recent changes in management deserves a 5 star rating. I worked closely with Larry who was patient, honest, and informative throughout the whole process. He made me feel like an actual human, rather than just another potential renter. He is a great asset to the team and I am positive he will bring noticeable and positive changes to the group.

Fantastic experience: Larry Nunn was great to work with on multiple occasions. Great customer service and well mannered

Fantastic experience: Best service in the Saint Louis area!! 10/10 recommend!!

Fantastic experience: Larry Nunn was great to work with.. The best at what he does with great customer service.. I would highly recommend…

Fantastic experience: I've only had one dealing with Brooke, but she reached out for approval on a repair, which I appreciate.

Fantastic experience: Brooke Green has done a good job for me. Elinor Arendt

Negative experience: Just awful. Modern Property was bought out by Home River, which has properties all over the country. They don't care whether their tenants live or die and I mean that with sincerity. Avoid at all costs. Our water heater got so old that it rusted out with a bang and flooded our apartment. The poor woman who lived under us (who owns her unit) never got any reparations and to this day, they are still letting the shower leak and mess up her ceiling. Impossible to work with. I moved out and they are still harassing us asking for late fees to a rent we don't even owe anymore, despite a lot of clear documentation proving so.

Negative experience: I am wanting very badly to talk to a real person to assist me and Home River does not at all come in contact with their tenants.. Extra fees that I don’t understand and really just don’t do it !!!! Don’t rent from them!!!

Fantastic experience: LORI was very helpful and pleasant to talk with Gerald M Schultz

Negative experience: I need to get a hold of someone that will explain all the extra charges!! When I call, they keep repeating saying look at the ledger instead of why there’s extra charges. My cousin only live there a week, they paid deposit (1500) and Prorated (2100 assuming Jan 20-feb29, 1500/mo is rent but first month extra charge) but now they’re asking for another 2100 n haven’t lived there for a week yet. Doesn’t sound right, just need someone to help explain but no one. Please help.

Negative experience: Should be 0 stars. DO NOT RENT FROM THEM! Terrible company. The other reviews are spot on.

Negative experience: Absolute nightmare. I rented with this company during my last two years of university, and I truly feel they take advantage of students. Just to briefly touch on our property management, we experienced a cellar that flooded with sewage three times—with absolutely no urgency to resolve the issue. When sending people to fix the sewage, the person stepped in it and walked around our house. We had to call the fire department to investigate sewage gas twice. Finally, they took proper measures to fix the sewage line outside our home. Now that I am moved out, I am still awaiting the proper return of my security deposit which was supposedly spent on cleaning (after I spent countless hours cleaning the property to AVOID these charges). Oh, and not to mention when I inquired into these charges with valid concerns and video, I have just been ghosted by their property manager.

Negative experience: I have only been a renter for a few months and I will not be signing another lease. I have a dog and the fence has holes where he has escaped multiple times. I sent in a request to fix and they said "we are not fixing the fence as there are no safety concerns". They do not care about anything about money. I have had neighbors move out on my street and leave trash on the street. Management comes to these properties sees the trash and nothing has been done. If they dont care about the property they are managing.. they really dont care about thier tenants. Waiting until this lease is over.

Negative experience: Reading these reviews just leaves me in disbelief how this place is still up and running. We haven’t even been in our home a month and we highly highly recommend for anyone and everyone to run away from these people. DO NO RENT FROM MODERN PROPERTY, HOMERIVER GROUP or whatever the hell they go by. In the 3 weeks we’ve been here, we’ve been charged twice for a pet fee, twice for rent and still have yet to receive our refund from our first applications, which was TWO MONTHS AGO. That’s over 1,300 that they have stole from us. We’ve yet to pay rent because we aren’t paying from 2 months worth of rent. Idk if that’s an error or what but that’s a silly, terrible mistake. It’s been a week and we’ve still yet to hear anything from these con artists. They don’t answer phones whatsoever, countless, endless emails, voicemails. There’s never anyone at the office. One time I showed up to the office, as I’m pulling into the parking lot I see someone get some food delivered and handed to them. They go inside, lock the doors, turn the lights off, so I rang the doorbell and knocked for 10+min till someone came out only to yell at me and tell me to not do that. We’ve yet to pay rent because they WILL not steal from me. What do we get in return for not paying rent because we have multiple additional charges, including 2 rent charges when we’ve been trying to get ahold of someone for a week? 460 late fees for not paying rent, yet it’s only the 5th WGEN WE’VE been trying to get ahold of someone for a WEEK!! These people are money hungry scumbags. You’d think you want new tenants happy and comfortable but these people could care less. I’ve dealt with a lot of horrible property managements and this is by FAR BY FAR the worst. Again, it hasn’t even been ONE MONTH since moving in. I’m a very religious man so I could never wish any I’ll will or bad upon anyone but karma is very real and these people got it coming. This isn’t going to end well for them if they think they can play me. RUN FOR THE HILLS! Haven’t been this stressed and angry in a very long time. God bless these people because they need a lot of help. Can’t even do their jobs properly. If I could give no stars, heck negative stars, I would!

Negative experience: They have the capability of being a good rental area and they choose not to. My parking spot has been completely damaged by a garbage truck who kept moving my apartment dumpster further and further into my parking spot. I have called months ago to have this resolved. I have contacted the new management group and have been met with silence. If I am paying more money this year than last I expect it to show. The parking spaces alone look rough. There is a literal dent in my spot. My air conditioner sometimes leaks when it's not even in usage, there was a rollie pollie problem I had to take care of myself even though my screen was damaged on arrival and they've seemed to go silent from other reviews in regards to answering their phones. Stop it. Columbia is a small place and there's no reason apartments should be run like this. I've never been late for any of my payments and I paid extra to get this apartment since I was brand new to being a tenant. Do better. This is so frustrating.

Negative experience: Super nice until you're a renter. And now that they've lost their contract I can be honest. Absolute worst management group I've ever encountered. Super nice and fake until you rent from them and then they are super rude and condescending. They close their office and refuse to answer the door whenever they felt like it and then got snippy when I asked if they were going to be open when I came by. Could not be happier that they lost the contract and hope that the new management group is better. I would never recommend modern property group to anybody. I looked at two apartments that I wanted and at the last second they said that they were gone within minutes of them being shown. The truth of the matter is the apartment that I ended up getting stuck with I was shown briefly and when I went in to do the walkthrough you can see the pictures. Because they did the bait and switch on me I had already given up my apartment and was stuck taking this one with no time to look elsewhere. The manager Renee was extremely rude and too bad it's not going to get fixed. Even though there is literal mold in the apartment and the carpet is so disgusting that you can't even walk on it without shoes. Extremely happy they lost their contract and as you can see from the pictures below exactly why.

Negative experience: I have been leasing an apartment with this company for the past 7 years almost. I never in my life have dealt with such unprofessionalism. At the end of my lease they wanted me to check out at 8:00 a.m. I tried to get a hold of them through email and phone calls. To let them know I could not make the 8:00 a.m. there was no valid email and nobody would answer phones. As I make it to the apartment at 8:30 they are pulling out of my driveway. With locks on the door I have two boxes of stuff in there still that I needed to get out placed right by the front door. I then rush over to the company that is located off of business loop. And they are yet to be open. Somebody surprisingly came to the door to talk to me and let me know they don't open till 9:00am I said that I understand that but I missed my checkout day because nobody was answering phones or emails. This woman then proceeds to get on the phone to get somebody to meet me at the apartment to let me in and get the rest of my belongings and to do my checkout. When I arrive my stuff inside the house has been rummaged through and taken. The lady shows up and brings me two of my books back as well as some of my cleaning supplies. I do believe I did not get all my stuff back. Not to mention the other things that have happened to me over the years the worst of it all was dealing with a broken stove for the remainder of the year because the top burner works still they never bothered to come and replace my stove. I had to use an air fryer for 6 months before moving out. As well as terrible molding the house which had to bleach repeatedly. And in front of the front door leaks when it rains as well as the back door. These are all things that I was told I had to manage myself. I kept that property in the best order that I can as it fell apart over the years and no one would ever come to do the maintenance request that I asked for. They even sent me. How did your kitchen sink repair go? The one that they never finished and the parts were still under the sink when I moved out today. Giving people valid phone numbers and emails would be great. When you do not, you are setting your tenants up for failure.

Negative experience: Terrible. Noone at the office ever answers their phone and when you leave a message for call back it never happens.

Negative experience: Not sure if they even deserve a star. My boyfriend and I put in an application for a house early May 5/12. We toured the house and immediately knew we loved it and wanted to sign the lease/start paperwork. I was told by the man giving us a tour that we were the only applicants for the property and applications are approved on a “first come, first serve” basis. We paid the fees and were told that they had to check with our previous landlords, run background checks, etc. They stated in the email sent out on 5/12: “ Once we have received a rental verification from all applicants in your party or we have tried 3 consecutive business days with no response, we will submit your application(s) for final decision. You will be contacted in 24 hours regarding our decision.” So we were expecting to hear back from them in a couple of days. No. After days and days of calling (NO ONE PICKS UP THE PHONE AT THIS PLACE!!!) we did not have any clue what step they were in on our applications. 18 days later on 5/30 we finally heard back that another applicant (from out of state and was allowed to sign the lease online, despite telling me that they wanted us to sign in person) had applied and was approved and ended up being first pick. Called up there to express my confusion as to why another applicant was chosen, when we were under the impression that we were the only applicants. One of the leasing agents said “that is simply not true…”. They said he had 2 business days to sign his application. We called 2 business days later to see if he had signed and was told that he hadn’t signed yet. So we asked if we could sign and was told no because RENEE (RUDE!) dropped the ball and forgot to send him the lease in time. The lies that this property group tells you are insane. Yes we’re extremely irritated with this whole situation. We were duped but were honestly relieved that we decided not to move forward with them. We weren’t good enough for their first pick, but if the first pick doesn’t sign then all of a sudden we’re good enough? They’re horrible at answering phones and the people behind the phones are condescending and have no interest in making this process flow nicely. Bull. Sh1t. 10/10 DO NOT RECOMMEND.

Negative experience: They showed me apartments almost two years ago. The apartments weren't clean and very little effort went into cleaning. I mean dumps. I feel like they did that because they thought... here's a black guy who dress like he is poor so he must be desperate. The rent game is a scam for broke people. Run my credit for these applications, take my 30 to 50 bucks and maybe I get a place but probably not. For such a little college town the slum lord feel is heavy. Mind you I have never rented from modern property and this is not a testament to who they are as individual people. Thank you. And if you have a issue with what I said Talk into the mic.

Negative experience: Worst company ever. It is the only one time I will work with them. They will lose a good tenant and many more tenants. They always create challenges for the customers instead of making the process being flexible and smooth. Please look up the management company before you rent a house to avoid this mess.

Negative experience: If i could give them zero stars i would.These people are crooks they take ur applications fee and then never call u again. When u call, leave messages and the never call u backmor approve or decline ur applications. I would use extreme caution with these people..

Negative experience: The agent denied me and my husband the moment we walked in the door to see the property the first property we put an application in and they said it wasn't an application on it and then turn around and say it was and somebody else got the property so we ask to see another property and they gave us the run around for about a week saying that my previous rental company hasn't got back with them with the rental verification and then after a week they denied us we just feel the agent wasn't going to approve us from the beginning when he seen what race we wore....... ......Livingincolumbiamowhileblack......

Fantastic experience: So far it's been a great experience.. all maintenance requests were handled quickly and with qualified contractors.

Negative experience: They advertise like crazy and take all the application fees they can get. Not in the business of getting people in places.

Fantastic experience: I’ve been renting a home that they manager for a month or so. When I originally moved in there were a few things I needed done to the house including new flooring. Within the first 3 weeks everything was taken care of. Including all new floors in all the bedrooms which I did not really expect to happen. Their maintenance folks are great. They’re prompt and resolved everything very quickly and they’re really nice to my dog when they come in. Huge plus for me. They even allowed me to get the keys a bit early so I could start putting boxes in the house before actually moving. Moving can be stressful, but they made it a pretty stress free experience and assisted however they could through the process.

Negative experience: Very unprofessional. I called for a property, they told me it was available. I did the application, and sent the appropriate dates for tour. I waited two days without response, I called third day, so they apologized and stated that someone will call me to schedule a tour. The next day they called me saying we’re sorry, the property is not available.

Negative experience: Not happy with this company I am renting from they charge you a $5 late fee and then they tack on $50 a day after that they will not work with to change your rent due date they charge you for renters insurance when you already have proof of it and to see about buying my way out of my lease they say I have to be completely caught up then they threatened to charge a friend of mine that I took over the lease from I really don't think that's legal I would never recommend this company for anyone to rent a home from. Not to mention I have not been in my house in 3 weeks I am over the road trying to pay my rent and get caught up on bills

Negative experience: We would not recommend renting from modern property groups, things started out well when we first moved in but here within this last 6 months - year (we are in a 3 year total lease) has been horrible. The maintenance guys have zero clue what they are doing. For example: our dryer vent was saying it was 95% blocked, so I called them to clean out the duct that runs outside, I walk by them "working on it" and they are shoving a ruler down the front of MY dryer in the lint trap. they never removed the dryer hose and checked behind it like they should have. If they would have broken my dryer, that would have been a whole deal. Another example: water was coming out from somewhere under our sink into the floor, they came out several days stating each time that it was completed, when it was not until the 3rd time they came out. There is black marks on the baseboards under the sink that is probably mold from it being soaked for several days. I brought that to attention of the maintenance man and he said "oh it's fine unless someone is really sensitive to that kind of thing" WHAT. we have a toddler, not to mention, so yeah I would say we have someone that is sensitive to that. Most recent example: our refrigerator went out (the one provided with the home). They gave us a loaner fridge while ours was being repaired. The one they gave was absolutely disgusting, had black mold and made our whole house stink. Finally we got our fridge back, but upon delivery the man broke the water filter. That was before Halloween. We still have not gotten our water filter to have ice and filtered water. This is absolutely ridiculous. I called today and they said it had never been ordered but now it should be here Friday. We have been excellent tenants, never a late payment, never any problems, and have kept this home in perfect condition as best of our capabilities. we CAN NOT wait to move out. Save yourself some trouble, and find someone else. I hope the owners of our home read this and find out how terrible their house is being taken care of by modern property groups.

Fantastic experience: I was under this company from August 2017 until February of this year when a new company took over my apartment building. I loved this company. Quick to respond for maintenance or concerns and just nice people to work with.

Fantastic experience: I've rented from MPG for over a year now, and I have nothing but nice things to say. They are punctual with maintenance, and spend the money needed to repair things right. For example, when we discovered our water heater was leaking (a slow drip), they had someone come and look at it a few hours later (it was even on the weekend). After evaluating the situation, the maintenance person decided it would be fine until the next day when more hands were available. They subsequently replaced the water heater with two people, and went "over budget" to get the job done right. Except for the inside of the toilets, the apartment was sparkling clean upon move-in. They even had carpet cleaners come! The people in the office are always very polite and helpful whenever I call about things. They even do the little things that are important to my wife that a management company could easily shrug off, like changing hard to reach bulbs for us, and having the house sprayed for bugs. 10/10 would recommend to anyone, especially a friend or family member.

Fantastic experience: i honestly had a very negative opinion of modern before we started renting from them. But having had them for a landlord for about a year and a half I can honestly say that they really aren't that bad. They never bothered us unexpectedly always took care of maintenance issues quickly and were generally pleasant to deal with. I would recommend.

Positive experience: I rent from them going on 3y now. They are easy to work with and quick to respond on any maintenance problems at any time, emergency or nonemergency.

Negative experience: Not professional at all, please please trust these reviews. Firstly, had to keep calling to check on our application until they finally responded. We called to set up a tour (luckily didn’t pay the fee like other people in the reviews) and drove out 2.5 hours to view the home (we’re moving). They cancelled our tour less than 30 minutes before our tour, and that’s only because we called them first. Don’t waste your time, look elsewhere cause it’s not worth it.

Negative experience: This place doesn't even deserve to have one star they never fixed anything right when I told them my stove was not working right all they did was come in turn it on and saw it worked but not property but did nothing do not rent from this place. They will let mold continue to grow and just try to say the wall is dirty.

Negative experience: Modern property has been billing me for my neighbors utilities. I live in a home that originally had a vacant basement and the landlord split utilities 80/20. The owner of the building had a family member and a friend move in without telling modern property. I have been paying for my neighbors utilities for months and modern property only has our neighbors on the books for a couple months. However, I am still paying for my neighbors utilities. The 80/20 split was decided for all names on the lease. The two people in the basement are NOT on my lease or utility addendum. I am being charged for the majority of the utilities being billed even though I should be splitting with the tenants 50/50. I do NOT want to pay for my neighbors utilities based off a leasing addendum that the neighbors are NOT on. In the middle of the dispute modern property transferred management of the property and sent over the 80/20 utility proration addendum to our new property company Real Properties. (Savannah at modern on a phone call on Feb 1st 2021 said we would prorate utilities 50/50 with the neighbors who moved in). When asked for the 50/50 split in writing Savanah declined.

Negative experience: They are intentionally dishonest and/or misleading just so they can collect exorbitant “administrative fees.” It’s incredibly disappointing under normal circumstances, but it feels especially heinous during an ongoing pandemic, when so many families are struggling.

Negative experience: I called before paying the fee that I needed to before I could tour their location because I knew that I was not going to be in town long and had to tour then. It was a now or never situation. They said that they would be able to tour us, so I paid the fee. They then sent a message to cancel and never responded to me afterwards.

Negative experience: I thought the extensive bad review were just bitter people. No. We are victims of the negligent business practices causing thousands of dollars in damage to innocent tenants. ROACHES BEWARE! Not only is there a roach infestation in my entire apartment complex, but MPG does not care. It has gotten so bad that the roaches have burrowed into electronic appliances. I have to get a new washer and dryer because of the extreme damage caused by these pests. Not to mention the entire MPG staff should be fired due to their unprofessionalism. NEVER in my life would I treat people the way their staff does.

Negative experience: They don't fix anything and if they do its very very cheap some stuff that I can do myself smh...or they will try and charge you for everything

Negative experience: Management is horrible, mold was in my apartment due to water coming in the floor and ruined my belongings. They didn’t refund me back for any of my items. Nate the manager doesn’t respond back. I do NOT RECOMMEND!

Fantastic experience: Employees are so helpful and always take the time to answer all questions you might have.

Negative experience: If you are reading this you have already seen the other terrible reviews so why are you still reading? Bruce is a terrible manager or whatever he is and when you call to ask any questions good luck. Really if you call anyone from this company good luck. Honestly the people living in MPG housing aren't the ones reading reviews they just need a place to live. Theennnn they read reviews after they realize they don't matter to the people they rent from.

Negative experience: Filled out an application. And I called every day for a week checking status. They kept saying we will know something by the end of the day or check back tomorrow. Not once did they ever get back with me. Even if I didn't get approved. They could at least let me know. The owner of the properties is a good guy. But managent is Terrible