RentProv Realty

Fantastic experience: Great service

Fantastic experience: Jeff and Brian have both been straightforward and fair anytime I’ve had questions. Kayla is also really easy to reach and keeps everything running smoothly on the admin side. Maintenance has been reliable, and issues don’t drag on.

Fantastic experience: Whenever I’ve needed something, communication has been simple and quick—Shannon has been especially helpful and fair to deal with. Maintenance requests are easy to submit, and they actually get taken care of without delay.

Negative experience: Ghosted after I made an offer and was waiting on a response.

Fantastic experience: I have been working with Jeff and Brendon and they have been very professional, courteous and thorough. All my questions were addressed in a timely manner. Highly recommended. Scott

Positive experience: Quite poor maintenance on the property I recently moved into. The process of getting into the apartment was quite simple. But the state of the apartment I moved into was less than ideal. Extremely dirty floors, food smears still in dishwasher, food splatter in microwave, terrible patchy paint job on most walls, dust covering every air vent, exposed wiring in living room wall, had to leaf, blow the garage before moving boxes in, mailbox was full of previous tenants mail and the the door of the mailbox fell off when I opened it, plumbing is not up to recent code (im a licensed journeyman in MA), too many dead light bulbs to count. There is no evidence of their maintenance team inside or out of the unit. Landscaping is decent though... There is definitely more I could nitpick, but those are the major things. They said the owner was responsible for cleaning the unit and because they didn't do a good job it is my responsibility to clean up someone else's mess. It just isn't what I expected paying 2400 a month. EDIT: Ryan Lemay was great to work with and made the process as simplified as it could be.

Fantastic experience: Waooo estuve de visita en unos de estos apartamentos y son excelentes. Me gusto mucho.

Negative experience: No one response properly. if one agent is not responding convert to another one. we were interested for one property but unfortunately no body give a good response. Very bad experience with Rent prov realty.

Fantastic experience: They do all 50 of my units. They do 100% of all the work including book keeping and rent collecting. At the end of the year everything is on one sheet exactly what my CPA needs. They also have a full maintenance department They are worth using for all your rentals needs!!

Negative experience: I have had no short of a poor experience with this company. I was dealing with Jeff Weinstein who has extremely poor communication. I constantly had to call or message him to follow up on things he promised to follow up with me about. Further, he strung me along for almost 2 weeks saying my applications were being reviewed until the day we were supposed to do a walk through and he let me know it was being rented to someone else. I had also been in contact with Brendan Feeley regarding multiple properties I was interested in viewing. However, they day of our scheduled meeting, I reached out to confirm to which he responded 30 minutes before our appointment to cancel and never followed up when I gave him my availability. I attempted to call RentProvRealty to see if someone else could show me the properties and there is no option to speak with anyone in office. In the devastating rental market, I don't have time for foolishness like this and it is extremely frustrating considering they have so many properties listed for rent.

Positive experience: I escaped as soon as their colors began to appear. Their karmic snowball is evident. Perhaps not their own fault but the market they play with. Fair experience, not the most pleasant. Make sure all your bills make sense, and keep with your periphery. Renter’s market is nothing to play with in today’s world, making you want to settle for a “fair experience”. I would have given 1 star and a much worse review if the end process had been escalated. Communication is off-set by the strong need to stay afloat, and if there’s an opportunity for them to win, they will. The bane of renting regardless where you go, just personally it did not fit my needs.

Negative experience: I'm putting 1 star cause they don't let you leave none. I been trying to get information about an apartment for about 3 weeks now. I left voicemail & texts with no responses. It's sad enough that they have one 1 place that I can nearly afford.

Negative experience: Unprofessional in regards to respecting the contract signed. Rent went up over $100 and the reason is that utilities are not within their budget. Although, the contract states all utilities are included. Maintenance took over a week which resulted in spoiled food in fridge and wasted groceries. No regard for people’s livelihood. Update: It has been two weeks without a working fridge.This is very insulting.

Fantastic experience: Ryan from Rent Prov goes above and beyond. He is very polite, responsive, and hardworking. He takes care of every rental we renovate and has new tenants promptly moved in. Thank you for doing everything you do! ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: I worked with Shannon with selling my house. She was always professional and answered my questions in a timely manner and always kept me in the loop throughout the whole process. I wouldn’t hesitate to use her again in the future.

Fantastic experience: Shannon was incredible at helping us sell our house and pivoting to answer all our questions relating to our Providence investment property. She is extremely knowledgeable in all areas of real estate and extremely accessible. I highly recommend RentProv for all your real estate needs.

Negative experience: Overrall bad experience. Apartment looked nice but was actually poorly constructed. Only three years old but theres already water damage and cracking on the ceilings. Very difficult to schedule maintenance. Had to remove myself from the lease due to abusive roommates, rentprov did not make the situation easy. Barely communicated with me, never told me when I was off the lease I only found out when I called about my security deposit which I still havent received. Was told they would reach out to accounting and call back (x2) its been about four months and still no call.

Fantastic experience: Shannon & Brian and everyone at rent Prov are the best! Ethical, kind, and efficient. Their repair team led by Ricardo is also excellent! Ricardo has great attention to detail and is always very thorough. I highly recommend them all!

Fantastic experience: My roommate and I worked with Ryan from RentProv and it was a pleasant experience! Ryan was communicative, upbeat, answered all of our questions, and has overall been very helpful. Thank you!

Negative experience: Don’t waste your time.

Fantastic experience: I worked with Shannon, I viewed a few listings with her before I settled on one. She was very nice, and tended to all my concerns and questions in diligence and in a timely manner! Would definitely recommend!

Negative experience: Most unprofessional real estate agency/property managers in the entire state of Rhode Island... and that's saying a lot.

Negative experience: Landlords: RentProv will destroy your building and allow it to fall into disrepair. Tenants: RentProv will harass you to no end.

Fantastic experience: RentProv was professional, timely and communicative. My agent Ryan made the entire process easy. I appreciate his efforts to successfully help me get my perfect apartment. I give Ryan an outstanding in all areas. Thanks Ryan and RentProv!

Negative experience: This company does not pick up the phones, they do not return phone calls, they do not return messages sent from the platforms they have their listings on, such as Zillow, HotPads, Trulia, etc. I stopped by the office to get help, and the receptionist was completely unhelpful. She didn’t do anything different than what I did. Which was send emails, make calls and send text messages. This is has been a terrible experience. This review is not even worth it. But something said, is better than not saying anything at all.

Negative experience: It's clear this place only cares about getting units full depending on where you live. I've been in my current spot for a year, complained about a variety of very significant things - from the noise, to literal structural issues - nothing ever addressed. I dont even write anymore. When my lease ends, & people begin visiting the unit, I will make sure I'm home to fill in potential tenants on the minimal management of this particular property.

Fantastic experience: Brendan Feeley was a good realtor, always was avaliable to help us and they give us a good service

Fantastic experience: I spoke with the front desk. A girl name jymary was very helpful over the phone. She answered all my questions(It was alot ). Going to be coming back to rent a apartment. Love when the management team is friendly.

Negative experience: Unresponsive and generally not very helpful, they'll quickly take your money and make you wait weeks on end without a proper response about inquiries. At least they give refunds so I'll give them two stars for that, I wouldn't recommend. Edit: Dropped my review to one star for receiving a worthless reply, if you want to build a good business be transparent with your clients. If I wasn't approved why wasn't I told weeks ago? Waste of my time.

Negative experience: They absolutely suck I have been trying to get in touch with a realtor and he has yet to get back to me I have missed multiple chances to rent and I have to move by September 1st Thanks Brandan feeley

Negative experience: Zero accountability for their staff. In three years, they've never returned a single call of mine that they said they would, they've towed cars from our parking spaces without authorization, passed the buck of every issue we've brought to their attention, and now they're asking us to pre-sign incomplete lease packages. Absolutely shameful business practice.

Negative experience: Genuinely the worst property managers in the state. Where do I start? I literally had to argue with them to do the regular maintenance they are LEGALLY required to do, including snow and ice removal. I had to call them on the phone and argue with them to get.my security deposit back , which wasn't even mailed out until after the legal 20 day deadline We had water literally pouring from our ceiling one weekend and the woman we FINALLY got in contact with seemed annoyed that we were calling her about it. They also told me not to contact a plumber myself if it happens again because they wouldn't reimburse me for him fixing THEIR PIPES. trash company, trash people. especially that rude woman McKayla or whoever it is who answers the maintenance requests.

Negative experience: There is a lot of real estate fraud in Rhode Island. You call an ad on craig, they asks for your email. RentProv Realty is guilty only of poor customer service. You can call a dozen times. They will never return your call

Fantastic experience: Ryan was our realtor. He was very professional and always quick to answer any questions/ follow up on any issues! 10/10

Negative experience: Jeff Weinstein is a scammer. 503 Washington st #1 is being applied for repeatedly and denied. Does not answer calls. Does not answer texts. Listing also states there is off street parking and laundry which is also a lie. Unethical and illegal activities. I believe his license should be revoked. Do NOT do business with

Negative experience: Easily the worst company I've EVER rented from. Horrible support team, maintenance teams that leave a mess all over your apartment, and rent rates that would make Scrooge cry. Oh, you can also literally NEVER reach these people, doesn't matter what day it is or what hour - you can guarantee they will never pick up the phone!

Negative experience: I found a house listed that I really liked and offered 80% over the rental price. My Rentprov application had to be accompanied by a $4002.00 payment. The owner went with someone else; I had to call THREE TIMES to ask for my money back; I left 2 messages asking someone at the company to acknowledge the decline and call me; they never did.

Negative experience: Terrible experience working with Jeff Weinstein at rent prov. He showed me an apartment above a nightclub which appeared to be a takeaway restaurant. He failed to disclose that below me was a nightclub and that the apartment was unlivable. It’s a terrible situation I am in now because of this. Please I recommend not going through this agent and company. I hope others can avoid being in the situation I am in.

Negative experience: I have never written a google review but the service and care with RentProv is so atrocious that I had to warn everyone that wants to do business with them. For people who don't have time to read all of this here is a summary: -Mikayla who works there needs to be fired. She is arrogant, disrespectful and insulting. -When I call, I keep getting a message saying that no team never is available - THEY HAVE NEVER BEEN AVAILABLE (BESIDES MIKAYLA WHO AS STATED ABOVE SHOULD BE FIRED) -They have a 24 hour response rate...I have been waiting for a WEEK for a response to a request This is the worst leasing company and I would report them to the BBB if I had the time to do so. I have been a lesee at one of their properties for a few years now and I dread whenever I need to contact. In particular Mikayla truthfully believes you are doing her a favor when she is supposed to be providing service. If there were an option to give less than 1 star, I would.

Negative experience: If i could give them a zero i would. If you are looking for a property manager that will actually value you as a resident then stay far away from rent prov. I have been calling everyday almost since January 1st to get my stove fixed and it’s either they don’t answer the phone or they say someone will call me back which never happens. Finally last week they said they’d order a new stove that day and email me once it’s ordered to confirm. I have not heard anything since then and they have made no effort to contest me. I called today and i get the same “someone” will call you back but of course that didn’t happen. Earlier this month my water heater went out on the coldest week of the new year and because it was a Friday they didn’t do anything about it until Monday. This company will take your rent gladly and if you complain they’ll tell you to move if you don’t like it. I have to go to extremes for them to do anything like posting here on Facebook. It’s really sad that in a pandemic when many people are not paying rent , that they don’t value hard working tenants that pay on time every month without any complaints.

Negative experience: LEFT Message for apartment They Never called back.

Fantastic experience: I worked with Brendan Feeley and he was excellent. Within 2-3 weeks of viewing the apartment I was moved in. It went really smooth and he was responsive to any clarifying questions I had before and after moving. He was very laid back, there was zero pressure to close, but it was a good deal and the right apartment that I was looking for so I signed the lease. Very happy with the place and the process. I noticed there were some negative reviews here and that actually made me initially a little hesitant to move forward, but I thought I would leave my experience because it went super smooth and the company, and Brendan in particular, was very helpful. Good luck if you're looking for a place

Fantastic experience: Jeff helped me secure a unit in Cranston. It was my first time signing a lease. He was very responsive and helpful during the process, fielding my questions and helping me get in touch with the right people. It was painless, would recommend

Fantastic experience: Very professional & great at what they do.

Fantastic experience: My experience with Brendan was excellent. The whole process was smooth, transparent and very quick, from viewing the apartment to signing the lease. No "surprise" fees, no unexplained delays or last-minute hoops to jump through. Clear communication, quick turnaround, and an agent available to answer my questions any time. A rarity in the business. Go with RentProv Realty.

Fantastic experience: Brendan Feeley at rent prov is an exceptional agent. He is quick to respond and very attentive to details. Brendan has helped me find multiple tenants for my properties in the providence area. Last month I was out of town and a Tennat was moving out on a Friday and a new Tennat was moving in on Saturday. I had no way to do a final walk though at the property to ensure everything was in order. Brendan offered to go buy the house on Friday night at 8 pm to ensure everything was right. ( I did not ask he offered). It is service like this that sets Brendan apart from other agents and why I have used him in the past and will continue to use his services in the future for all of my rental properties.

Fantastic experience: Solid Rental Provider

Fantastic experience: The rental process with Molly was pleasant, informative, and overall the exact service that I would expect from a professional realty company. Molly especially was a pleasure to work with. She was quick to answer any questions about the property, incredibly responsive to our inquiries, and willing to put her best effort to make sure our needs were met.

Negative experience: Completed a lease after a year with them. The apartment was in bad shape when we moved in, no cleaning done, trash left from previous tenants, etc. I have been waiting on the return of my security deposit for over a month now. I emailed them, received no response, so I called the office and they said "the landlord of the building would be sending them out this week" this was on June 25th, 26 days after my lease was done and I had moved out. I have still not received my security deposit in any increment, it has been over a month now. Will be filing a legal claim in the local small claims division. Do not rent through this organization.

Negative experience: I called the office and was told I could reach Brendan on his personal phone. I left a voicemail, but he didn't return my call. The next day I e-mailed him and he did respond. After conversing back and forth about some details through e-mail, we set a time for an apartment showing the next day. The next day, I received an e-mail 30 minutes before our appointment (I was already on my way, as it was a 45 minute drive) claiming that "another agent" took a deposit on the apartment, and it was no longer available.

Negative experience: Call for rentals available. Agent was suppose to call me. No one has called me back yet.

Negative experience: So unprofessional. Company told my roommates and I that they house was cleaned and “move in” ready for the date on our lease and place was never cleaned and left disgusting DURING A PANDEMIC. Let alone infested with cockroaches which they didn’t tell us about. Our realtor ignored all calls and texts and had no communication with his new tenants. This company has left my roommates and I without a place to live for over a week now, with barely communication. DO NOT RECOMMEND.

Negative experience: Aweful! Oakland Ave apartment was disgusting on move in date. Never cleaned and had cockroaches everywhere(dead and alive) I have videos and pictures of the filth this apartment was. No communication given that apartment was not ready on the first, started to move in and noticed it was not clean. Their excuse was last renters left it a mess. Well guess what, you’ve had a week to have it properly cleaned and treated. If it wasn’t ready, maybe don’t hand the keys over. So gross! Giving this company a couple days to fix the issues, if not, there will be legal action.

Fantastic experience: Searching for a nice, affordable apartment can be a lengthy experience. Many of us have gone through this process many times, and know how the efforts can be exhausting and futile with no results. There can be doubt, uncertainty. This time, when I needed to find a place, and wanted something that would meet all of my requirements, I thought... I should work with an agent instead. Through my search, I was lucky enough to find Brendan Feeley, a rentprov agent, showing me a 3rd floor 2 bedroom. I looked at the apartment along with various others that week. I got a good vibe from the unit. Someone was still living in the place however, so I didn't inspect thoroughly. I had a lot of questions to bother him with for a month! He was always quickly responsive. I have to say, this made my decision easy. He helped make moving easy by being so responsive when it came to my move in plans. It felt secure to work with a rental agency as well. Of course, when moving we all have things to question or be nervous about. The process went completely streamline. Everything was set up for me and cleaned at move in time, as guaranteed. The previous tenants forgot to leave a key to the storage in the basement. Brendan made sure to get it and drop it off timely. If you are moving, do yourself a favor and reach out to RentProv. I couldn't be happier with the outcome.

Negative experience: Bad customer service towards hispanic Also we have a video

Negative experience: The people who work here are incredibly dismissive. I’ve been trying to get in contact with Brendan about a 1 bedroom unit since last week. He has ignored my phone calls and text messages. I called the office numerous times on numerous days to get in contact with him, each time the front desk interrupted me mid-explanation and said “i’ll email him and tell him to call. you should hear from him by the end of the day.” In a very dismissive tone. Still no call. I called again on Tuesday and was told that the unit I was interested in was already rented. So i asked for a different realtor named Jeff. Jeff said that he would call me back to set up a viewing for a unit, and now two days later I have not heard back from him. The best part is that I am on craigslist right now and I see that Brendan has just posted another ad for the unit that was allegedly rented already. Again—incredibly dismissive. Unprofessional. There is no excuse for this level of irresponsibility. The clapback comments underneath the (justified) negative reviews just solidifies the lack of professionalism.

Fantastic experience: They gave me full attention and focus on my task and goal

Negative experience: We have not heard back about the apt in Woonsocket and we are kinda upset about just to wait word about if we can have our dog. We called so many times. And I told the realtor we wanted to move asap. And we told them about our dog. And it was like they fell off the earth. We called the office and I do not know how many times we spoken to them. Just to find out about our dog thats all.

Negative experience: *Warning* anyone notice that the only 5-star reviews come from people who only reviewed 1-4 places* (I'm a "local Guide" experienced reviewer) Horrible experience. deserves a negative 5 stars... first off, the only reason we were even talking to them was our old landlord had them listed as a contact, we moved away several years ago, liked our old place, wanted to see if it by chance was available. or coming available. Guess what!? they said it was. but they needed the Deposit (1 Months rent) to hold it, sounds normal to me, until the day after we sent in the deposit, oh wait, sorry, the place we HAD YOU PUT A DEPOSIT DOWN ON was rented yesterday. so lets start looking at your other options... So, we applied, had a HARD PULL on our credit, were approved, paid the deposit, then opps, we rented it to someone else?!? really??? ok, lets look at your other options WE have available... That seems to be their motive. pull your credit, take your money, then try and get you to settle for something you don't want since you don't want to hurt your credit going somewhere else to apply... SHADY SHADY SHADY! and FYI, I'm white, professional male, with a 765 Credit score. they don't discriminate, they will try and take advantage of ANYONE... Uodate. Years later I'm still biter about RentProv. Looks like they are still up to their same ol tricks.

Fantastic experience: I had a great experience with rent prov. I turned in my application and I got results quickly. The turn around time was very impressive and they made the process easy & hassle free. I would definitely recommend rent prov to anyone looking for a nice apartment throughout RI.

Positive experience: Great communication, timely help, great prices!

Fantastic experience: Jeff is great to work with. Highly recommend.

Positive experience: easy to use app is great for rent payments and work orders. typically quick responses to any inquiries.

Fantastic experience: I am currently renting with rent prov and will be coming up on 1 year now and they have been the best “co” landlord ever! Whenever there was a problem they were fast to respond and quick to make sure the problem did not escalate further. Definitely recommended!

Positive experience: Nice house and responsive staff.

Negative experience: Went to go see a house on friday 11/29 - everything seemed good, got told if i was interested in it that i needed to put a $1800 deposit and fill out an application for the both of us, ok cool so me & my fiancée do just that not even 2 hours after looking at the house . we both work, we own a business & ive worked for the housing authority in the city i reside in for 5 years now.. we both have very stable income, good credit, references, everything that they were asking for.. yet they kept coming back asking for more & more information, ultimately, being in the property management business, i knew we werent going to get the house, but we waited to see what their final decision was, our credit WAS NOT ran, told us that our application was not accepted and that our E check had bounced, (our account has over $6000 in it right now) i called my bank this morning and i do not have a return check fee or a check processed by them... again, they are liars. we are a young ( 26&27) mixed race couple and i have to believe that is why we were denied, there is no other explanation for them telling us our application was DENIED WITHOUT EVEN CHECKING OUT ANY OF OUR INFORMATION. I will NOT be removing my review ether, SO RENTPROV dont even bother replying to me because i have NO TIME FOR SCAMMERS.

Negative experience: Beware. I cannot feasibly express in words how repulsive this business is. I rent a two bedroom apartment from them in downtown Providence. The realtor associated with RentProv Realty that I worked with was moderately helpful: he wanted to provide assistance insofar as it led to fattening his pocket. The broker attempted to collect 'first, last, and security,' a practice which is unlawful in the state of RI. It took me three separate lease revisions to collaborate on a lease with them that was consistent with RI state law. In addition, Michaela, their receptionist, is a crass, unhelpful, and functionally-illiterate individual. Every request I have made has gone no further than this unwilling receptionist. After two months of residing here their maintenance team is non-existent. Furthermore, my bathroom vanity, weighing about 60-70 pounds, fell off the wall (where it was suspended by two flimsy aluminum brackets) and almost took off my toes. The roof-top terrace offered by my unit has remained closed since the first week I moved in, and I am greeted every morning by the 8-10 vagrants who congregate outside my door and beg. If they are not there, the puddle of piss from their service dogs has not dried yet, from the previous night's festivities. It sucks to suffer the real-life inadequacies that result from "quick-flips" in real estate. I mean if the "owner's" response doesn't paint the picture for you... do you think that guy has your best interest in mind? HA! Use me as an example. Would you want this guy to have your social security number?? Look at all the other accurate (poor) reviews: what moron blames their customers for terrible business?

Negative experience: My son rented an apartment during his senior year at RSDI. This is the most unprofessional group of individuals I have ever dealt with. They don't return calls and when they do answer have NO answers. I have been trying to get our security deposit back, which they do not deal with, for 6 months now. Anyone who expects service, respect, or even competence from an agency "Stay away".

Negative experience: Never heard from them

Positive experience: They call u back

Fantastic experience: i got my first apartment from ,rentprov.

Negative experience: I read some of the reviews and decided to go check them out myself. Lots of negative comments on the reviews, I wish i could give them 1 Star. The worst customer service ever. Spoke with Brendan, this person had an appt with someone else and when i text him/her to see check his/her availability to show the place he/she told me to forget it. I DONT RECOMMEND.

Fantastic experience: RentProv Realty was awesome. Brendan was very responsive and professional. Great experience!

Fantastic experience: We worked with Brendan Feeley and he was very helpful, responsive, friendly, timely and professional -- all the things you can ask for! We are so very happy with the house we're renting!

Fantastic experience: I was very pleased with my experience working with Shannon and RentProv Realty in general. She was always very quick to respond and on top of everything that needed to be done. My living experience in Providence was very positive from the beginning greatly because Shannon makes your living situation one less thing you have to worry about on your own. I would definitely use her again if I come back to Providence!

Negative experience: The communication was horrible, took forever to get a reply if I even received one. Absolutely no help, tried for about a month and gave up, it’s like pulling teeth asking for help.

Negative experience: I've been searching for a two bedroom for about a year now, I've tried to have someone contact me back numerous of times. Left my number atleast 5 times with no call backs. I've sent several emails inquiring on apartments and never got a response back from anyone. . 1 star.

Fantastic experience: We worked with Brendan Feely, who assisted us in finding a nice house in the times of Covid-19 by scheduling an online tour of the apartment we were interested in. He was very kind and responsive and did a great deal to help us get through the process of moving into the house smoothly. Highly recommended agent.

Fantastic experience: Worked with Brendan Feely, and he was great! Responsive, patient and clear, and gave a nice virtual tour of my place. Had no issues working with him or the company. Thanks!

Fantastic experience: My boyfriend and I worked with Jeff Weinstein, we moved up from Connecticut and were having trouble finding the right place. Just when we thought it was hopeless, we found Jeff! The very first place he showed us ended up being our home. We truly cannot say enough good things about Jeff; he was kind, helpful, patient, resourceful, professional upfront, and responsive. This was one of our first experiences renting and our very first experience looking for a place out of state, Jeff made this experience not only painless but easy and enjoyable! We HIGHLY highly recommend Jeff and RentProv Realty! We cannot thank Jeff enough for helping us find the perfect home (with a wonderful landlord!)

Negative experience: They will not deal with minorities even when they have great job

Fantastic experience: Brendan helped us get settled into a great little house recently. Amazing customer service and attentiveness to all of our questions. Quick responses. Would recommend.

Fantastic experience: Brendan with RentProv provided us with absolutely fantastic service. We needed to move into an apartment ASAP and he got us into one we loved on the same day! He even worked late to help us out. I cannot speak highly enough of how helpful he was - personable, a good listener, and genuinely dedicated to getting us into our new place. I would recommend him/RentProv to anyone.

Positive experience: Things in the building improved after we got Rentprov as our management, I feel there are other things that can be better, but at least they always reply to your concerns and questions.

Fantastic experience: They respond quick to any request, questions, concerns, and needs.

Fantastic experience: I've had my apartment for almost 3 years now, Brian and Jeff made the process so easy for me. Since its my first apartment I had a lot of questions before and after the moving process. RentProv handled all my questions in a professional and kind manner. I've never had any issues with scheduling any repairs or getting in contact with someone. I recommend them for anyone looking for a place in the area, wether you're a college student like me or a full family!

Positive experience: great service and fast response to all our concerns, needs, and requests. makes us feel like part of a family, look forward to more years of renting

Fantastic experience: I was really surprised by RentProv. They found me an apartment I love! Love how easy it is, to pay my rent and/or request maintenance. All my requests have been handled in a timely manner.

Positive experience: Really communicative with us, and the maintenance guys are amazing!

Fantastic experience: Brian is a honest and great guy... He has his maintenance guys on speed dial if there are any issues with his apartments...

Fantastic experience: I had the pleasure of working with Brendan Feeley while searching for an apartment. I initially looked at one apartment and was on the fence, so he told me about another apartment through the same landlord and I immediately went with the second place. Brendan was helpful and professional and answered any questions I had in a very timely manner. I would recommend finding an apartment through this agency.

Negative experience: Avoid RentProv at all costs. I went to them looking for an apartment, the biggest stipulation I had was that it have 2 off street parking spots. (Overnight street parking is illegal in Providence) I was assured it did. However, upon moving in, I learned we did not have 2 spots, that they had promised. I was told the person I met with was unaware they had promised the spots to another tenant. Then on moving day, they did not show up to unlock the apartment or provide keys. So, I'm sitting around with a moving crew that was costing me more and more by the minute as they tried to track down the landlord. Liars and cheats, stay away.. Oh, I also wanted to add that when I complained about the parking spot situation, I was told by the agent the we rented from, the he "works for the property owner and could not care less what we think."

Positive experience: Never calls back

Negative experience: AVOID AT ALL COSTS-DO NOT TRUST THESE PEOPLE, THEY WILL TRY TO ROB YOU! YOU CAN EASILY LEARN WHO OWNS THE PROPERTY AND CONTACT THEM. YOURSELF! You can also clearly see where they have created fake profiles to leave falsified 5 star reviews in the hopes of tricking you. A previous reviewer noticed these 5 star reviewers (like not even 4 guys? Make it believable, no?) have left 1 review EVER. RentProv are hacks, amateurs that can’t even doctor their own google reviews without being completely obvious. I had the unlucky displeasure of dealing with these people and it was beyond criminal. I was told the property would be available prior to the 1st since, ya know, most people need to be out of their current place a by the 1st and the new place should be vacant for cleaning anyways, right? Weeks went by, and as moving day approached, I was assured multiple times the new place would be available and that it was pet friendly. My dog at the time was over 10 years old, I would not simply “risk it” and hope for the best with a senior dog. Well move-in day came and after a struggle to pick up the keys, at which time i was told I hadn’t paid over $1300 in fees and rent (luckily I had my receipt in hand because I could sense they would try something like that) I FINALLY show up to move in, and the current tenants (because that’s what it’s call when you STILL LIVE THERE) were still moving their stuff out! I literally had to dump my stuff in the front yard while I waited for them to finish. So obviously NOTHING was cleaned, whatever I can do it myself. A couple weeks go by and the landlord of this dump, who I swear to Christ was literally Judge Caprio himself, calls me and asks why do I have a dog and who told me I could do that? This was years ago and I’m still haunted by how unacceptable (I’ve lived in some questionable places, but this was beyond unsafe and illegal) the property was and how obviously sketch RentProv is.

Negative experience: Never answer the phones or return voicemails. After reading one guys comment, I'm guessing it's on purpose.

Fantastic experience: I recently worked with Brendan Feeley to rent an apartment. He was extremely kind and answered all of my questions and concerns, regardless of the time of day! I was worried about committing to the apartment because of the bad reviews I saw for RentProv, but I'm really happy that I went through with it and I absolutely love my apartment! I'm so thankful to have gotten to work with Brendan!

Negative experience: Sooooo unprofessional I been calling all week no one returns calls at this point I don’t even want to know what they have available if this is how they conduct a business

Negative experience: Awful. Zero customer service skills. I worked with Jeff Weinstein, who was there in the beginning and then no where to be found once my deposit had been made. Jeff insisted that our rental allowed cats, I had asked four times to be exact, in person, through text and email, all of which he confidently told me this was approved and once we made the deposit, he would take the rental off the market. Once I made my deposit and followed through with the application process, he was nowhere to be found. It took days and nagging to finally get a response from him, in which he simply told me "the owner doesn't want cats." He then told me my deposit would be refunded within three days. Two weeks later, I still had no refund and could not get a response from Jeff or the admin office. FInally (after nagging) I received a response from the admin office, to find out my refund had never been processed, and I would have to wait another week at least. To wait 3 weeks for $1000+ from a company that refuses to respond to any calls/email, not to mention a company that has all of my personal information, is unacceptable. I have tried to get in touch with someone here about my concerns and experience, and have been blatantly ignored. I understand that processes such as these take time, and a 5-7 business day online refund is out of their control. What is 100% in their control, is the ability to communicate with clients throughout the process, rather than leaving a client under the impression they can end their search for a new home. Overall, I would not suggest anyone trust this company with their money and personal information. The lack of communication and incompetence is absurd.

Negative experience: Unprofessional, untrustworthy, bad business

Negative experience: The room had fleas, and the landlord refused to get an exterminator, we had to buy our own fleas smoke bombs, and flea repellent to get the fleas out of the apartment it costed us about $150-$200 to get all the flease out, then we were charged for other tenant possession out of security deposit. Will never use again.