RentPros Property Management

Fantastic experience: I have been working with this company for over 10 years. And they still keep impressing me with their highest professionalism , impeccable customer service and how easy and fast they fix homeowner’s problems. I am so happy I found them and proud to be their client.

Fantastic experience: Garage door repair was requested and done by 12:30 pm the first business day after I reported the issue.

Negative experience: Highly unprofessional and unethical company. They are supposed to do walkthrough during tenant move in and move out and make sure any property damage is taken care of. They will make all excuses and will lie to both the tenants and property owners so as to not get involved in any property damage assessment. They told me that I will be charged $100 for doing a walkthrough with the tenant. Similarly, they discouraged the tenant to avoid asking for a walkthrough. Just a bunch of crooks.

Negative experience: You can’t view properties without paying $85 dollars per application. Ridiculous and scamming people of money for just wanting to see if a property fits your needs!

Negative experience: Sadly they want you to pay an application fee before viewing a location. How they justify that is beyond me. I am not paying to view an apartment. Edit: You can justify it however you'd like. You're still requiring people to pay before viewing a place. That's just not something I can accept when looking for a place to live. I did call, all I got was a recording and then absolutely nothing.

Fantastic experience: I had a really positive experience working with RentPros so far. The communication throughout the process was clear and timely, and they were helpful in answering my questions. I’m really grateful they were able to move forward with me, and I appreciate how smooth everything has been up to this point. Looking forward to the next steps!

Fantastic experience: Rent Pros has been the best rental management to work with! Everyone I have dealt with has been kind, patient, accommodating, and answered all questions/concerns fully. The move in process was easy as well!

Fantastic experience: I've had the pleasure of renting a home through RentPros for the last year. The process was very easy and their customer service is unmatched. I would recommend going through this property management company to my friends and family.

Fantastic experience: Chris was very helpful and efficient with providing us what we needed!!! I highly recommend using RentPros!!

Fantastic experience: Steve , Christine and Michelle are super helpful they made this process very easy they are very nice and professional I recommend Rent pros for any of your rental needs

Negative experience: Rented from RentPros in Sacramento off Land Park Drive for a year and it was without a doubt the worst rental experience we've ever had. We literally had a car run into our house, shattering the living room windows and throwing concrete all over the place, and we were never pro-rated rent for that month despite having cardboard and wood covering our windows for two weeks in winter. Of course, we were charged over $1k for painting and cleaning when we moved out... Normally that may be fine, but here's what we dealt with in just a year of living in a RentPros managed home: 1. Only bathroom toilet upstairs was inoperable for over a week upon move in 2. Upstairs shower drain cover was totally unscrewed, leaving an open hole in shower floor (see pic) 3. Freezer drawer frozen shut upon move in 4. Upstairs shower handle covers coming off on spout head and temperature knobs 5. Upstairs bath drain was clogged, had to get it snaked professionally 6. Mold in upstairs & downstairs shower 7. House AC air filter was filthy and put in backwards and we were charged with replacing it upon move out 8. Unventilated dryer which they refused to run a vent to the outside for, which means it blew hot air back into the house (super fun in Sacramento summers in an old house where the AC barely works) 9. Could not open half the upstairs drawers because they'd been painted so many times they were stuck shut 10. Rusted out fixtures in both showers (so much so they were turning green). I could go on and on. Overall, the house was dirty, poorly maintained, and we found it to be a constant stressor to have to schedule with maintenance guys through their team who may or may not fix the problem.

Fantastic experience: Highly recommend Tricia and the RentPros team! From the beginning they have been professional and their attentiveness to details made the moving process smooth as possible, thank you!

Fantastic experience: This property management was very professional help me navigate my application process also help me to just understand the process of renting and that was what Christine Mitchell and Steven the Manger did for me.They really help me with understand the payment system .I truly appreciate Christine and Steve customer service I pray you guys stay with this company they need more people like you helping people Navigate this system thank you once more .

Fantastic experience: I really wanna thank Christine Mitchell for being patient, professional, and reassuring that I can do the step she help me walk through the whole process and just showing me how to make sure that my application was complete. Make sure that before I got the phone I was reassure what it’s gonna be OK and I appreciate that from her because this is my first time renting I used to be a homeowner lost my home so now I’m renting and this is a new process and she helped me through that. Thank you, Christine. Mitchell

Fantastic experience: I absolutely loved the first move in!! This house is amazing

Fantastic experience: This company was referred to me by a long time realtor friend in Roseville. They did an excellent job of taking care of my client. My client was not able to take possession until a month after closing and they were prepared once the property was available. My client was very happy with their service since he does not live in California.

Fantastic experience: I was advised by a couple of close friends (one a professional realtor and one a property manager) to go with Rent Pros. The laws have changed so much that a bad tenant can really cause havoc! Rent Pros did all the work of screening and advertising and I am confident I made the right decision. Easy to work with and 100% Pros! I’m retired now and not looking forward to the calls to come fix something, life just got a lot easier!

Fantastic experience: Great service. Ben was very efficient and on task with getting our house on rent. My wife and I are glad we chose rentpros to find tenants.

Negative experience: This is just my experience, but it was not a good one. Ben from rent pros came to look at my place, as I thought it was close to ready, but he said it was not and very quickly referred me to another rental company. He had given be a list and most items were handled, but he said my cleaning lady did not do a great job. I let him know I agreed, but did not have a lot of experience with cleaning folks and that I would finish all the items myself. He very coldly said he's a nice guy but his boss wants it referred out to another company. I politely asked if he could give me another week to complete, as I have been work tirelessly for a month on this place and that everything remaining would be handled. Ben reminded me that he is a "nice guy" in about the rudest tone possible and said no you need to find someone else as he can't have his time waisted. On top of it I have used the contractors that he recommended. I would look somewhere else, I thought part of the point of using a property manager was that you PAY FOR THEIR TIME and in Turn they help you. Maybe he was just in it to drum up work for his contractors, so hard to say, but he is very NICE

Negative experience: If you like working with a company that wastes your time and is arrogant, this my be the company for you! The seem to want to just collect your money while doing little work. Vultures

Fantastic experience: Everyone i interacted with Responded in a timely manner! i needed to view a house pretty quickly and Ben Came through and showed me a house last minute before a holiday weekend so thank you ben and rent pros!

Fantastic experience: Rent pros helped me get into a property even though my credit was not where it should’ve been, but this was only due to me selling my home. The team worked efficiently to get me into a rental, and provided great customer service. They were also very attentive to any issues I had and made sure I was well taken care of. I will definitely rent with them in the future.

Fantastic experience: They found me a great tenant at my property very quickly! They did great screenings!! Very professional and easy to get a hold of!

Fantastic experience: We could not be happier renting from rent pros!! The house we are living in is absolutely lovely and maintained very well. The application and move in process was very streamlined and efficient and the communication was excellent at every step of the way. Once we moved in our maintenance issues were immediately addressed as well. I like that they have an online portal that makes rent payments super simple and stress free. Very impressed and pleasantly surprised that there are good and professional property management companies out there (very rare!!). Thank you rent pros - you don’t know how much we appreciate your hard work!

Negative experience: We are Military family that payed every single rent payment on time for 2 and half years. Had a house inspected 1 month before move out date. Was never given my deposit back for over 1800$ Was sent a list that was total lies for repairs that totaled amount of deposit. Carpet cleaning for 500$ .Took videos and pictures before I left. I gave them keys and remote in person was charged 300$ for a garage remote when I left both at office. Was over charged and never even received the 58$ they said I would receive. They don’t return emails and have a bad attitude. They will steal your deposit if you don’t do a physical walk through. Which needs to be recorded so you have video proof. This business is clearly taking advantage of it renters and owners. Don’t Rent from these Crooks . It’s worth paying more than putting money in the pockets of thieves.Avoid at all cost ! Never received any check and you are lying about the charges! Post the evidence of a returned deposit! Your statement is false and you are a thief

Fantastic experience: I’ve had the pleasure of renting with Rent Pros for about a year and a half, and I couldn’t be happier with my experience. From the moment I moved in, I’ve absolutely loved the house. It truly feels like home. Any concerns I’ve had throughout my time here have been addressed immediately, and I’ve always felt heard and valued. The contractors they send for service requests are not only highly professional but also courteous and efficient, making every maintenance experience smooth and stress-free. I’ve also had the pleasure of interacting with a wonderful team of staff members who are always friendly, responsive, and dedicated to ensuring I’m satisfied. Working with Rent Pros has been a delightful experience, and I’m so grateful for their exceptional service and care.

Fantastic experience: This is my second home I have rented with RentPros. My personal experience is outstanding as the team there worked hard to make my second rental a possibility. Steve lanzi personally made every effort to insure that my moove in would happen when we hit a slight speed bump in the application process. I cannot thank him enough for his dedication and hard work. I also appreciate my new lease manager Sarah Jimenez, she acted quickly and professionally when our new rental had a little issue. I look forward to working with her in the coming years if I happen to run into another issue. And thank you to the rest of the RentPros team, I'm glad to have you all by my side with all your professionalism and dedication.

Fantastic experience: I've been super happy with RentPros. I've worked mostly with Ben. I interviewed several property management companies when deciding to rent out my first home. Glad I went with Ben! He's also a realtor, and I used him to help find another investment home to rent out as well, since he knows all the things to look for in a good rental. The whole team has been super responsive to any issues, they found tenants fast, and the tenants have been great picks. The tenants haven't had any issues with RentPros, either, so they do a good job balancing everyone's needs. I would highly recommend!

Fantastic experience: RentPro always provides top service to the customers, from Chris to Steve to Sarah… I had worked with Sarah recently and she always responds in a timely manner, either through phone calls or emails till the problems solved. She is an effective communicator.Thanks Sarah!

Fantastic experience: Ben and Tricia made renting out my place so easy. They took care of everything for me and provided a checklist on how to prepare my place. I would highly recommend them. They are experts in finding you a great tenant quickly!

Fantastic experience: Thank you Gordon and Steve for a wonderful living experience! They were very kind and passionate. I recommend my parents to rent and I hope they will! -Madilynn

Fantastic experience: I am so impressed with quality of service and follow through from this company! The entire team was amazing from start to finish. Renting your home can be nerve racking, but this team will put your mind at ease, and get you a great return on investment. I highly recommend them.

Fantastic experience: Ben and the team at Rent pros are truly professional. The service or tenant qualification is outstanding. I am so happy that we partnered with Rent Pros to manage our rental.

Fantastic experience: RentPros was a wonderful property management company to work with as a tenant. From the application process, viewing the property, move-in process, and move out... everything went smoothly. They have many team members, each working a specialized function, so they communicate clearly and professionally about what needs to be done. I would rent through them again.

Fantastic experience: My husband and I are renters through RentPros, and we have been very satisfied with them as property managers. Any issues have been dealt with promptly by quality vendors and the communication is always quick, informative and helpful (shout out to Jillian Leal! She’s the best). Couldn’t ask for better than RentPros!

Fantastic experience: The Rent Pros team has been helpful with challenges that have arisen with my tenant and HOA. In particular, Jillian has been a wonderful property manager. She is timely and clear with her communications. She has advocated on my behalf and has has followed through with her words. She has enabled me to rest knowing my property is in good hands.

Fantastic experience: Lucas has been fantastic. I feel in good hands leaving our rental to Property Pros while we live out of state. They will bend over backwards to make you happy and the quality of their tenants is top notch.

Fantastic experience: September 2021 Update: After quite a bit of chaos, my bathroom was renovated and I have a much better working relationship with RentPros. Maybe they were going through a time of turbulence themselves but a switch was definitely flipped and our concerns have been taken much seriously. January 2023 Update: Rent pros has been exemplary in regards to taking care of concerns and I haven’t had any trouble getting repairs done promptly. I live in an aging unit so things come up from time to time and most property management get tired of hearing about it like it’s the renters fault the property is old. Rent pros hasn’t given any flack at all and seems to understand that things come up and need repairs. September 2024 Update: Jillian Leal has been very prompt and effective at getting repairs addressed in a reasonable manner. Recently I had a washing machine go out and within 24 hours we had an excellent vendor come out and I am back in working order.

Fantastic experience: This review is for Lloyd at RentPros. In dealing with Lloyd as a renter, Lloyd has always been very on top of things, responsive & helpful with our rental requests.

Fantastic experience: Rentpros was extremely helpful in finding a new renter and getting my property repaired and set up for the new tenant. The house had a number of issues, with the worst being termite infestation. Rentpros had about 30 days to get my property repaired and fumigated before the new tenants moved in, and they did an amazing job! Thanks again!

Fantastic experience: I’ve applied for a few places through different managements , with rent pros and specifically Steve. I have received the fastest responses for my application he has helped me step by step with this process going above and beyond not only to help me understand how everything works but going into detail on what I need to know unlike other property managements they do not respond in a timely matter or keep you updated. Also I love how this in particular property management has a link to show if there is other applications for a property and the status of the applicant for the property unlike others, saving your time and your bucks ! This property management application process is a 5 stars and i recommend applying here as they are on top of things , definitely making my process so much easier !

Negative experience: Horrible company and rental managers! They allow their tenants to verbally harass and threaten neighbors, hoard and collect garbage, have large obnoxious animals, be nuisances to the community, and they take no responsibility or accountability for the properties they manage. All they do is collect a rent check while the properties they represent bring down home values. Thank you rent pros! I can certainly tell the kind of company this is by the responses to their reviews and always placing blame on everyone but themselves!

Fantastic experience: RentPros is an excellent property management company! From my first conversation with Ben, they were responsive, helpful, friendly, knowledgeable, and professional. They helped us quickly secure tenants for our rental propety, and made it an easy and smooth process. They have been responsive and helpful every step of the way. I highly recommend RentPros for all of your propery needs! Excellent value and well priced as well!​​

Positive experience: I so far have no complaints. Still newish owners to my apartment building, so I will update as time goes on and I have a longer span of time as their tenant.

Negative experience: I was interested in renting a property from this company so I emailed them - No response. Then I called and left a message - No response. Applied and paid for a background check. No response. I would avoid this company and find one more professional

Negative experience: I have rented a place from Rent-pros, unfortunately I had very bad experience with them. The staff in general were not helpful and friendly after we signed the contract. I had things to be repairs damaged prior to our move in. Which were not repaired till we moved out, we sent them over 20 emails and photos but no proper response. The more worst thing happened as we got charged for those damages after we left and pretty mush lost all security deposit. The managers are rude, unprofessional, and never care about long term clients relationship

Fantastic experience: They did a great job managing my rental property over the years. Recently Ben listed the home for sale and did a great job selling it. The final result of the sale was very good and closed on time.

Negative experience: STEER CLEAR OF THIS COMPANY. THEY CHANGE THEIR COMPANY NAME TO ERASE OLD 1STAR REVIEWS WITH A CLEAN SLATE UNDER NEW NAME. Notice how they post a bunch of personal info in the responses to people - says a lot about how professional they are & how they will treat you once they have your $. If you are looking to rent with this company I suggest you look elsewhere. I left this review and was told to remove it by CGA or "RentPros". They told me to remove it so they could help me (shady? lol) and they never did. I am a student in college, I've moved around and lived with many different property management companies. Living in a property managed by CGA was a nightmare. The story is much longer than this but I will make it short: 1) They allowed one of the three tenants to exit the lease and still required that the remaining 2 pay in FULL. I asked to be allowed to also exit the lease and they refused. I was talking to one of their rep Tara and I think she got fed up and they switched her suddenly. The reps seemed to be biased and not give me full information while allowing the other tenant to exit the lease. 2) There were issues in the bathroom and the whole sink/countertop had to be replaced. They contacted a family friend plumber or something who ripped out the countertop and then informed us that he didn't have the right size to replace it and the countertop was left that way for 2 weeks. The bathroom was shared by two tenants at the time. The story is much longer than this, but I was told to remove that review, just want to make a summary and leave this here for people to know. I noticed that all the reviews on their website are 5 star only, they filter out the bad ones? Lastly, I'd like to state that I would NOT like to be contacted by CGA or Chris or anyone to be told I need to remove my review again.

Negative experience: STEER CLEAR OF THIS COMPANY. THEY CHANGE THEIR COMPANY NAME TO ERASE OLD 1STAR REVIEWS WITH A CLEAN SLATE UNDER NEW NAME. As someone who has dealt with RentPros for several years, the experience has been filled with rudeness when following up regarding repairs that they just dont follow through on getting estimates for when the repairs at each ttime this occurred were safety hazards and urgent matters such as plumbing and heat. Rodent maintenance is one thing they just brush off and don't care. This is an issue for both tenant and owner. Many staff but Chris in particular uses belittling insults to attack clients when they want more than a single overpriced estimate. They also create popup fees charged to the owner that when you ask they choose not to provide an explanation. They do this with openended loopholes in their original contract with owners. The angry tone of voice on the phone is also extremely unprofessional.

Fantastic experience: After reading many of the reviews of RentPros here, It is obvious that most of the negative ones are from renters and the positive ones are from the owners that RentPros represent. That makes sense. I am an owner and have had nothing but professional and courteous service from RentPros and all of their staff. If you are a landlord and are looking for an affordable, professional property management company, look no further. RentPros is the best in the business. If you are a qualified tenant, rest assured that RentPros will provide you with a professional service. I know that my tenants have nothing but great things to say about RentPros.

Negative experience: horrible management, they will find anything to charge your security deposit. they charged us for repairs they never did when we got the place, will be taking them to court.

Negative experience: STEVE at the receptions office is extremely rude. He responded to an email insinuating that I can’t read, and that I probably wouldn’t qualify for housing since I scrolled past their clause that states they don’t view homes without applications first. (I SAID WHAT I SAID). Companies who do this in 2023 come off as scams, since scammers are stealing our personal information and money by asking for applications first. STEVE was rude, and since he was a first impression, I no longer want to work with this company. I will be writing a letter to STEVES corporate in regards. His attitude is disgusting, and no corporation wants a representation as such. Under many negative reviews, he claims we are LYING. We can’t ALL BE LYING. He’s a bias and disrespectful first impression for this business. I didn’t want to work with property management companies anyway, but I decided to anyway. Sacramento is filled with Corrupt property management companies of such. I’m so glad that she treated me like this. It’s a reminder that I shouldn’t be working with property management companies and that I need to stick to private owners. They do not respect the general public, nor do they have your best interest at heart. Anyone who thinks his responses to those who disagree with him down these reviews, are professional, you are fitting for Rent Pros.

Negative experience: I left two online submissions on different dates/times and it’s been 5+ business days with no response. I called and left two voicemails for the office manager, no response. I called and left a voicemail for another individual who I was told by the receptionist handled the property I’m interested in, no response. I also emailed that same individual twice who handles the property, no response. Company can’t bother to return voicemails or emails within 7+ business days or answer any inquiries from serious, potential renters. I shouldn’t have to pay to apply, have an inquiry on my credit to apply, and provide my social security # if they can’t answer basic questions about the property or be willing to schedule a viewing first. Really frustrating.

Fantastic experience: Adele from RentPros has always been very helpful, friendly and responsive to all our requests throughout the years. Thank you for all your hard work.

Fantastic experience: Friendly, professional, very organized. Camille walked us through every step of the process and is a pleasure to work with.

Fantastic experience: I own my handyman business and have been working with RentPro since last year of 2022. I've been working with Jillian and nothing but professional and great time management. Jillian answer all my questions and concern when I need a answer right away. If anyone is looking for a great Property management I would highly recommend RentPro.

Negative experience: Rent Pros won't show rentals unless you waste your time and money filling out an application that has to be approved. Update: Rent Pros nasty response to this tells you everything you need to know about them. I wasn't "unqualified". I never applied in the first place to be deemed as such, and thank God with horrible people like the one who responded to this managing the property. I avoided a nightmare. Any potential tenants beware. With Rent Pros your landlord will be abusive and insulting.

Fantastic experience: I'm a newer tenant through RentPros and so far everyone has been very helpful! The process of getting approved for our house was made easy by the ladies I dealt with and everything went very smoothly. We've had a couple minor issues from the storm blowing down some branches in our backyard and Jillian, our contact for maintenance at RentPros, responded to my emails right away and was able to get someone out to help very quickly. I'm happy I made the choice to rent through RentPros!

Fantastic experience: Jillian Leal at RentPros is an excellent and professional employee. She's really helpful and always gets back to any of our queries in a very timely manner!

Negative experience: If possible I would give less than 0. This property management company was a nightmare experience for us. Mary Eskandar was not only rude but also really lacked a sense of urgency in communicating with us and failed to mention the water damage in the house we were looking at prior to viewing. I just expected a bit more professionalism explaining cross country move from FL.

Fantastic experience: I have worked with a few realtors in the past and Ben is the best! After seeing a recommendation of him in BiggerPockets forum, I contacted him. Right from the first call, I realized he was professional and knowledgeable of the Sacramento Metro area. It has been an absolute pleasure working with Ben during my house hunting and eventually my house purchasing process. Ben was always super responsive, he provided all the necessary details at every step of the way and made it very clear that my satisfactions was his priority. After the house inspection, he carefully read the entire report and wrote down all the repairs needed and corresponding costs in a well organized spreadsheet. It helped me clearly understand the condition of the house and better negotiate with the seller. Ben also recommended a lender that he had worked with in the past, and I couldn’t have been happier with the lender he recommended. After I closed my new place, Ben introduced Mahala to me as my property manager. Mahala has been wonderful from day 1. She is very friendly, reliable and organized. I asked her a lot of questions and Mahala was very patient and answered all of them. She also helped in pointing out that some repairs need immediate attention, but some can wait till yearly maintenance. And she gets everything scheduled for me quickly. I really appreciate it. The transition from home buying to property manager after house closed was smooth and great. And excellent turn key experience from start to end with RentPros. Thank you Ben, Mahala and team. Happy to recommend to anyone (and already recommended to my friends who may be interested in the Sacramento area in future)

Fantastic experience: Steve Lanzi is incredible and I am so grateful for him. I was the victim of identity fraud with someone posing as me with all of my personal information trying to rent a home from RentPros. Steve immediately flagged the application as suspicious and reached out to me directly to let me know this had occurred. Steve could’ve easily just declined the application and gone on with his day but instead went above and beyond to find and notify me of this illegal activity. I am very grateful to Steve for his efforts. I recommend Steve highly as someone with high moral character and who doesn’t take identity theft lightly, to say the least. Thank you, Steve!

Negative experience: We lived in a Rent Pro's property for almost 2 years. Pro's: Our rental was clean and newer. After our 12 month lease ended, they also let us go month to month. A lot of quality rentals to choose from. Cons: Poor customer service from property managers. Extremely hands off, they'd take forever to follow up even on urgent items and usually it was me following up weeks later, not them. Lack of accountability by Rent Pro's managers, always complaining how busy they were. That may be a case, but it's unprofessional to complain to tenants in that manner. Own up to it, take accountability and communicate with tenants in a reasonable manner. Between my wife and I we've rented in about 20 different places, Rent Pro's by far had the worst property managers. Likely Rent Pro's focus less on helping tenants and more on renting properties since that's where the money is at. Once you start renting they could care less about your experience. One example, of lack of accountability is a garage door remote was broken, which we requested to be fixed as high priority. Not a single response for 2 weeks. So I followed up, was rudely told they were looking into it as if I could read their minds. Then another 10 days with no response and finally we called asked to speak to someone else. We spoke to the owner and finally a vendor was sent out to fix the issue. Yes the vendor fixed it day of, that's not the issue. The vendor was great. The issue was lack of response from Rent Pro's in a timely manner. Overall though, I'd still use Rent Pro's again for a newer property that likely would have limited maintenance repairs. If you rent an older property with lots of maintenance issues, good luck.

Fantastic experience: Rent Pros has been taken care of my properties for a couple years now, Their attention to details from small inspections to large fixes allows me to be at ease while owning rentals. A huge shout out to Jillian for always taken care of the details and keeping me in the loop with all the information. 100% recommend Rent Pros!!!

Fantastic experience: Jillian at RentPros is friendly, professional and gets things done. I am a tenant and our landlord recently changed property management companies. Since they took over, I have needed a few repairs and Jillian has been on top of it. The vendors she sends out to handle the various jobs are competent and professional. I feel lucky to have her as my contact at RentPros.

Positive experience: Paying money for an application is fine. Having to give out personal information without talking to a real person or seeing the property first isn't though. There are too many scams out there for my to feel comfortable doing this. I will change the rating if I get in contact with someone about properties that seem a little less scammy.

Fantastic experience: I have been renting with this company for approximately 4 years now and they all have been WONDERFUL!!! They are always responsive and in a timely fashion. We have no complaints about them. Anytime we have a maintenance issue or question they jump right in and get it taken care of. Their staff is absolutely the best! 2022 review My fiancee and myself have been renting through this company going on 5 years. The staff are great and awesome to deal with. Our property manager Kalin, has been amazing, she always gets back to us in a timely manner. Always pleasant to speak to. Enjoy having this company and manager for my rental need.

Fantastic experience: I highly recommend RentPros and their helpful staff. Ben and Mary specifically helped make the process of renting my new place extremely easy and no hassle whatsoever. The entire staff are all very professional and are always able to respond to any emails or texts in a fast timely manner. You won’t have to deal with waiting around all day for a response from them, and can easily give them a call, and expect an answer right away to help with whatever you may need. Best property management company in roseville/sac hands down!

Fantastic experience: Jillian Leal is the best! She handles every situation quickly and confidently with follow up to ensure there is success. She has been consistent and always there, and even though our communication is limited and usually through email, it is friendly and courteous always.

Fantastic experience: I recently switched to Rent Pros from another Sacramento area property manager. I couldn't be happier with that decision. I had a tenant that was using the newly created eviction freeze to not pay rent. The current rent was only $1250 for a newly renovated condo in a decent area. The original property manager couldn't find out how to remove the tenant legally. I was also tired of getting my monthly financial reports up to 8 weeks late. Since Switching at the start of the year to Rent Pros, the original tenant was removed legally, all renovation have been completed, new tenants have been there for a few months now, and financial reports and payments have been on time. I am going to have Rent Pros manage another property I have once that contract is fulfilled. Thanks Rent Pros.

Fantastic experience: Kalin at RentPros has been incredibly helpful and responsive. I’m grateful to have her working on my tenant account since I know stuff will get done and in a timely manner!

Fantastic experience: After searching for a property manager to maintain our first rental, I’m very glad I found Ben! I talked to a few places prior to finding RentPros and immediately noticed the difference in professionalism here compared to other places I contacted. Ben and team have been great to do business with and I wouldn’t hesitate to have them manage my next rental property.

Fantastic experience: I started renting my investment property through RentPros property management from this month. I have had a wonderful experience from the very beginning with this company. From the very beginning Ben started taking care of everything from planning how to close this new home on time, giving advertising on the websites and planning all other things. I am staying far from my property so it's not always possible for me to go there. But Ben is always there whenever I need some info about that area or to plan anything. He even presented as part of our new home final closing inspection, collected our keys from the builder, collected post office keys, moved our garbage bins after delivery from the road to the side and all other important things without our presence. As this was a new home he even arranged to talk to the gardener to finish the backyard work and called a handyman to set all the window blinds. Ben gave us suggestion how to design the yard efficiently and also helped to setup all the utilities account. He even mowed our front yard grass before handing over the property to the tenant. Most of all Ben is able to rent the house within a week after closing in this very competitive market. I just want to say thanks to Ben and the RentPros team for making our first investment property experience so smooth. Finally it's always good to see that Ben takes care equally of the owner and tenant so that both of us will have a peaceful experience. We always feel safe from the beginning. Ben went above and beyond the call of duty when we needed any help as part of the renting process. At the end of the day I highly recommend Ben & RentPros for not only their speed, but efficiency and amazing quality !!

Fantastic experience: Ben is the best PM I have ever seen. After we contract with rentpros, Ben helped us to find the tenants right away. He set up a very reasonable rent price which helps us to find the target tenants quickly. In my rental property community, there are other rental properties posted on zillow with a higher rent price by other property management companies, but these properties has been vacant for many days and can not find the tenant because of their overpriced rent. We can see that PM at Rentpros is more professional than others. Ben is definitely a highly recommended PM and it is deserve landlords to work with him.

Fantastic experience: I am so blessed to have found RentPros during my relocation for work. They made the process so quick and easy. I have been with them for over two years now. RentPros have friendly staff and communication is great when needed.

Fantastic experience: Mary and Adel literally got me approved and into a home I love in less than 2 weeks. I had been working with a couple other property management companies whom rarely responded to me and made me feel like an inconvenience. Mary and Adel were able to make me feel like my business was something they were happy to have. I really appreciate their service today!

Fantastic experience: We have been renting thru Rent Pros for over a year now. Very friendly staff. Responds to our calls, emails very quickly and efficiently. Jen is amazing. We love how she stays on top of things whether its heat, ac, plumbing you name it. We appreciate everything you guys do for us Rent Pros. Thank you. Happy Holidays.

Fantastic experience: Our property manager, Ben from RentPros, was a proactive and a key piece in setting up our house to be rented. He scouted the areas around taking up details that would add to benefit both landlord & tenant and renting within a 2-3 week window. At the end of the day I highly recommend Ben & RentPros for not only their speed, but efficiency and amazing quality !!

Fantastic experience: I rented a home managed by RentPro's for the past 3 years Tara was my main contact throughout my tenancy and was super responsive to all our requests! We also dealt with Mary as well who was very prompt and professional. There were a few minor issues throughout our stay however the response time from both the office staff and vendors was quick and someone was out to resolve the issues almost immediately. Move out was very smooth and Kauron was fantastic with email responses as well as the walk through and final charges. Very happy with our stay and would have stayed longer if the home owners had not decided to move back in.

Fantastic experience: Ben went above and beyond the call of duty when helping me and my girlfriend buy our first house. He was always available to answer our questions, he walked us through every small detail of escrow, and he made sure we were comfortable throughout the entire buying process. Ben’s professionalism reflects the high level of customer service that you can expect from the entire team at RentPros. Thank you, thank you, thank you.

Fantastic experience: We've been renting from from RentPros for a couple of years now. Moved from Maryland to CA for a new job. When we found this house through them - we really liked it, but it was still undergoing repairs and was supposed to be ready by certain date. We went ahead and signed the lease, even though we were worried that its not gonna be ready on time. But the house was ready by the promised date - we were happy about that. And later, whenever we needed anything fixed - Jennifer K. responds quickly and takes care of the issue. Very easy going and reliable.

Negative experience: Communication is horrible. Slow to fix things & very unknowledgable. They play the middle man to a point that I don't understand why a owner would even need their services. I understand being a liason but it really feels more like a game of telephone with 3 people. My onwer didn't even know I turned in a 30 day and I was already packing my home.

Fantastic experience: We have rented from RentPros for over a year and it has been very pleasant, we love our place. The staff is helpful, attentive, and responsive to requests. Recently, Jennifer went above and beyond for us, we are so grateful to have an excellent property management team.

Fantastic experience: I love how this family owned company management has really good reviews, I just submitted a application for a rental property and literally was so fast and easy process online, in hope we are able to get in touch with obe of the agents soon. :)

Fantastic experience: I’m struggling to find a a 3 bedroom in north natomas max rent $2000 as that is 3x my income thanks to the coronavirus no one is moving I’m so frustrated with the market In it’s current state I really don’t know what else to do every day all day I check at least 40 different property management companies to see what has become available there’s a handful of property’s that are vacant and there ridiculously priced in this area if any one has any advice I’d love to hear it I check Zillow like every 30 minutes

Fantastic experience: I worked with RentPros for finding a rental in El Dorado Hills. Ben and Mary are very responsive and professional. Help me negotiate the terms and conditions with the landlord. Really appreciate their assistences.

Fantastic experience: Rent pros is the best there is hands down no other can touch them I no from experience I’ve had nothing but the best come from my property manager Samantha little anything goes wrong with anything she’s on it things r updated or fixed immediately she goes out of her way day or night after hours to make sure I am taken care of and my 8 year old son we don’t no her personally but we love her because she treats us like family and like our home matters I can go on for days with how she has helped but ours smiles say it all 10 stars for sure on the care and help she gives when needed thank u so much Samantha

Fantastic experience: I chose to do business with RentPros based on the many positive reviews. It is rare to find a property management company that both tenants and landlords say good things about. This is a family owned company and it shows - everyone I've been in contact with has been amazing! My initial contact was with Ben and I was very impressed with his knowledge, advice, and professionalism. I then worked with Nick to get the property spruced up and rented. Nick is responsive, knowledgeable and on the ball. I truly cannot say enough good things about RentPros and looking forward to a long relationship.

Fantastic experience: Ben from RentPros helped me in acquiring and managing an investment property in Sacramento area. Since I don't live in that area, Ben was prompt to visit properties and share more videos and pictures with me. He also advised me on good neighborhoods to invest in this area. I was so confident on Ben's assessments and feedback on properties, that I was putting offers even without visiting those properties first. Once my offer was accepted, Ben did excellent job in scheduling inspections, negotiating repairs for issues found during inspection and getting credit from sellers for those repairs. When I visited the property during inspections, I was amazed on how accurate Ben's assessment was about the property. Ben also came up with a list of things to be repaired or upgraded to make property ready for rental. Once we closed on the property, Ben was quick to list the property for rental. His recommendation on amount of monthly rent to collect was spot on. His team at RentPros worked with contractors for all repairs, upgrades and changes to make property rental ready. Communication from RentPros team on progress, bills and tenant applications was smooth and timely. Overall, with the help of Ben and team RentPros, I was able to acquire and rent out a property in Sacramento area within short amount of time. I recommend RentPros to anyone looking for rental property management in greater Sacramento area.

Fantastic experience: I stayed with RentPros/CGA for over 8 years, and they take care of my property very well. I don't live in those areas, so after one or two years I usually just totally let them run the show and it was such a pleasant experience. For the recent tenants turnover process, Nick was able to clearly communicate via both phone and email in a timely manner, with sound advice and quick execution. They consider both our and the renter's needs, and explain everything clearly. All I have to do is to confirm his recommendations. Thank you, Nick!

Negative experience: Check out their 3 star rating on Yelp. As the owner, I thought I was getting fair and honest service from CGM or Rent Pro's, as they changed names, until I hired a new pool technician and found out the Rent Pro's pool guy had been declaring the pool was serviced when in truth, it was not. Yet Rent Pro's defended their pool guys word vs my actual photos of the unserviced and severely clogged filters. Even then, after a 4 year relationship, they chose the side of their lying guy. This may explain their 3 rating on Yelp. Chris, you are responsible for your vendors. You chose them. These filters are not to anyones standards. You prey off of what innocent landlords aren't aware of. An unfortunate, but good, riddance.

Fantastic experience: I have been very impressed with the professional service and responsiveness of the team at RentPros Management.  As a property owner, they really made the entire process pain free and very reassuring. In particular Melanie was a tremendous help and she is phenomenal at her job.  Thanks you RentPros!!

Fantastic experience: Mary and her Team at RentPros have made my moving experience seamless and positive. She is very responsive to my many questions and issues are resolved timely. In addition the tenant portal is user friendly. Thank you Mary for being a great partner!

Fantastic experience: Jennifer, the property manager at RentPro Property Management is incredibly courteous, and very good about getting back to you. Our experience has been nothing but positive.

Fantastic experience: We are very happy with the level of service from Jennifer and the RentPros staff. Jennifer at RentPros is very attentive, courteous and professional. Additionally very prompt to answer questions. Thank you Jennifer and RentPros!

Fantastic experience: 5 Stars. Chris and his team are thorough, very responsive, and professional and make life as a landlord a day at the beach! They found me a very qualified tenant in no time, and made the whole experience stress free. Very highly recommend!

Fantastic experience: I have had such a great experience with RentPros! I have been a renter for almost 10 years and Jennifer who handles their maintenance dispatch is the best! Quick, efficient and always takes care of my issues quickly.

Fantastic experience: Mary was very helpful and kind. They have great communication, if you have any questions or concerns regarding about your rental home they are able to answer right away.

Negative experience: I do not care how clean you leave the property, they will not give your security deposit back. Rented two properties. Had both professionally cleaned before turning over the keys and they still nickel and dimed us out of our security deposits. Wanted to use the SD from the first to help with the second...nope. They kept it all.

Fantastic experience: I have been with them for ten years. They get good tenants. My recent interaction with Jenny regarding issues with repairs was excellent.