INMOBILIARIA CASTILLO

Fantastic experience: Inmobiliaria con un trato muy cercano y profesional que hizo que encontraramos el piso que se ajustaba a nuestros gustos. Queremos hacer una mención especial a Cristina que en todo momento fue muy atenta y servicial, implicándose en nuestra búsqueda de una manera muy profesional.

Fantastic experience: Everything is easy with them. Very professional, transparent from minute one, and they try to help you in everything they can.

Fantastic experience: I want to thank, from here, all the people who are part of the GREAT team at Inmobiliaria Castillo, for the personalized attention and good treatment received, both for my son and for me, since we contacted them in 2024. Every issue that has arisen has been resolved quickly and professionally. The housing is in an unbeatable location and services. Special mention to Cristina, who has always attended to us with much care and closeness. Thank you. We trust them one hundred percent.

Fantastic experience: I have been lucky that the last three rented properties have been with Castillo real estate. Everything from the beginning has been very clear, accessible, and with very good customer service. The management has been organized, quick, and free of fine print. Generally, they have very good properties, with fair prices and commissions. Specialized staff. I recommend them 100%.

Fantastic experience: I highly recommend this real estate agency, friendly and professional service, very honest and always attentive to my needs. Good communication and quick response. Very happy with everything.

Fantastic experience: Excellent and satisfactory my experience with Inmobiliaria Castillo. The treatment with Cristina and her advice and close, professional and empathetic support was very good. The reception girls were very kind. It has been a beautiful opportunity to have found them for renting. Thank you very much.

Fantastic experience: People as kind as they are experienced. It is truly a pleasure to deal with all their staff. Highly recommendable.

Fantastic experience: Vanesa and Cristina provided us with extraordinary attention; most importantly, they solved our problem. My gratitude.

Fantastic experience: I want to express my sincere gratitude for the professionalism and dedication with which they managed the search for the new rental apartment; their advice has been invaluable, and their commitment and effort to understand our needs and preferences have been key to finding the ideal place for my family group. Thanks to the team at Inmobiliaria Castillo.

Fantastic experience: I have been with them for many years, my dealings have especially been with Vanesa, she is always attentive to what I need and seeks effective solutions. But I want to highlight her kindness, her warmth, her professionalism; I still remember the day she showed me the apartment, she gave me a lot of confidence. Inmobiliaria Castillo has people who work with excellence and a lot of love. Thank you!

Fantastic experience: I have been renting for 11 years with Inmobiliaria Castillo and I am super happy with the service they provide, especially Vanesa and Evi, who I have the most contact with. They are special to me and have exceptional empathy, even in my worst times they have been a 10. I am very grateful for their professionalism and empathy, I would definitely recommend and in fact, I always recommend this real estate agency to everyone.

Fantastic experience: Good professionals, very human and understanding. Cristina is always willing to help.

Positive experience: Very professional and serious. I have been with them for years and have never had any problems. When someone asks me, I recommend them. My main contact has been with Vanesa, an excellent person and a great professional.

Fantastic experience: My experience with them was very good, honesty, friendly treatment, and professionalism.

Fantastic experience: For many years now, both my family and I have placed our trust in Inmobiliaria Castillo, and they have never let us down. Speed in actions, clarity, knowledge, effectiveness, professionalism, and an unbeatable personal touch are their hallmarks. Simply the best in real estate management.

Fantastic experience: Good afternoon, I have had a house for rent with Inmobiliaria Castillo for twelve years and I can only express my gratitude for the treatment received, both from Vanesa and Elvi. Whenever a problem has arisen, they have helped me, always facilitating its resolution. Thank you for always being there and for the understanding received. Best regards.

Fantastic experience: My experience with Castillo Real Estate has been exceptional. From the very first day, 18 years ago, they have been very professional, friendly, always willing to answer my questions and resourceful when I have needed help.

Fantastic experience: The information and attention provided by Vanessa was simply excellent. She was very attentive and aware of any needs that arose. Easy contracting and renting process, and very good customer service.

Fantastic experience: It's been so many years that I can only show gratitude.

Fantastic experience: Great professionals, I recommend them 100%.

Fantastic experience: Very efficient and resolute. Vanesa treated us wonderfully. Thank you very much for everything.

Fantastic experience: Vanesa and Cristina are very good professionals. Always understanding the personal circumstances of the users. I will always be grateful for their good work and management!! Recommended real estate agency 100%!!

Fantastic experience: Great professionals, a very human team, when I needed them they offered me their help, without a doubt a great choice, thank you.

Positive experience: Waiting for a response

Negative experience: I had the misfortune of being attended by Cristina, who treated me unpleasantly from the moment I arrived to see the apartment. She assumed that I don’t have papers (which I do), that I am a delinquent (which I have never been), and that being a foreigner (I am Spanish) I will cause problems for the landlord. She made it clear that my profile is worth less than that of other interested parties just because my company is in Madrid and that seizing my assets would be more difficult. She already had favorites as tenants before and still scheduled an appointment for me to see the apartment, a waste of time. Rude, unpleasant, and xenophobic.

Negative experience: Awful real estate agency, more than 3 weeks to make a simple contract transfer. They always make excuses saying they have a lot of work, but their work speed is similar to that of a government worker.

Positive experience: Buenas atención

Fantastic experience: Muy amables y dispuestas a ayudar!!

Negative experience: La señora q nos acompaño ,muy desagradable,desde luego q para eso no sirve!

Negative experience: El trato teléfono irrespetuosos y encima la operadora se quitó el problema de encima. Antes de llamar a cualquier piso a través de las app miraré que no sea está.

Fantastic experience: Gente muy seria y servicial

Negative experience: Antes funcionaba mejor

Positive experience: Solo me he comunicado por teléfono, y la atención es muy buena, amable

Negative experience: No es el primer alquiler que tengo con ellos, Y la experiencia no es del todo buena la verdad. Es verdad que los gastos de Inmobiliaria paga la mitad al propietario y la mitad el alquilado, pero cuando te hacen el cobro del alquiler te cobran 0,60 € todos los meses como gastos bancarios; ya por último desconfiaba de todo y les pedía factura de todo lo que pudiese. Tuve un percance con otro inquilino que me perjudicaban la vivienda y una de las alegaciones que me daba la inmobiliaria era que esa persona llevaba muchos años con ellos y no me gustó esa contestación porque mi dinero vale el mismo que el del otro inquilino Y creo que si me perjudica a la vivienda y se puede solucionar de manera sencilla que no tomen cartas en el asunto me pareció al. Cuando te entregan el piso te dicen que está limpio y pintado pero una vez dentro de la vivienda cuando revisas bien no está tan limpio como parece pero cuando te vas de ella te exigen tenerlo pintado y limpio porque si no te lo van a descontar de la fianza. En cuanto a la devolución de la fianza: La primera vez tardaron 15 días en devolverme la fianza pero la última vez tuve que hablar con abogados y mandar un burofax porque no me lo devolvieron hasta un mes y nueve días después., Y Fiándome de que las facturas estuviesen bien por su parte porque me pareció caótico esta última vez que alquilé con ellos. Y en el transcurso de yo haber entregado la llave y la devolución de la fianza supuestamente habían encontrado unos desperfectos cuando la persona que había revisado la casa no había encontrado ninguno y firme el papel como que eso estaba bien y más de 15 días después cuando llamo para ver qué sucede con la fianza me comenta que habían desperfectos Y que no me los iban a cobrar En definitiva no está mal pero hay que andarse con 1000 ojos y sacar fotos una vez dejado el piso

Fantastic experience: Buena gestión.

Fantastic experience: ¹mi experiencia es buena, trato muy profesional y familiar de las chichas, no podía haber alquilado con una inmobiliaria mejor

Fantastic experience: Mi experiencia con ellos ha sido satisfactoria. Trato muy cercano y atentos , te explican todo correctamente. Los recomiendo.

Fantastic experience: Mi experiencia con ellos es muy muy buena, las chicas muy atentas, profesionales y familiares. La verdad que la mejor inmobiliaria que podía haber elegido.

Fantastic experience: Buenos profesionales, se implican.

Positive experience: Solo me he comunicado por teléfono, y la atención es muy buena, amable

Fantastic experience: Muy buenos profesionales y muy cercanos, tuve un problema de solvencia y me dieron una buena solución y adaptada a mis necesidades. Supongo no todos pensarán igual, pero de verdad que los recomiendo. Además el trato con las chicas que te atienden en recepción es muy profesional y agradable. La recomiendo completamente

Fantastic experience: Trato al cliente fabuloso. Son personas serias y confiables. Los recomiendo al 100%

Fantastic experience: Trato al cliente fabuloso. Son personas serias y confiables. Los recomiendo al 100%

Positive experience: Son muy serios, trabajan con la normativa muy presente. En mi caso, la comisión de alquiler fue pagada el 50% por el casero y el otro 50% por mí, además la cuota de fianza no se la quedó el casero sino que ellos la gestionan. Cualquier problema me han asesorado y solucionado con bastante rapidez.

Fantastic experience: Excelente gestión

Negative experience: Dos días dejándole mensajes par ver un casa y cuando localizó a la chica me dice que ya la alquilo...le dije que mínimo devolver las llamadas para no estar pendiente 3 días las 24 h del móvil y su contestación fue muy poco profesional. Jamás les preguntaré ni tampoco la recomendarte,trato al cliente pésimo.