Inmobiliaria Zaragoza - Fincas Artal

Negative experience: Unsuccessful attempt to buy a house. 2 weeks waiting to know if the bank that this real estate agency usually works with accepts financing. I send the documentation to the real estate agency, and they forward it to the bank. And still no news from either the bank or the real estate agency. Frustrating to look for something "good". And when you find it, fighting just to get an answer. I give 2 ☆ because I don't know if it's negligence from the bank or negligence from the real estate agency for not following up on a potential property sale. I don't understand this "sales" policy, which is common.

Fantastic experience: Juan Carlos Artal is not only a good person, but also a professional with exceptional abilities in the real estate sector and with principles, which makes it a pleasure to work with him. Very happy with all the suggestions and clarifications regarding both rental and sale. Highly recommended.

Negative experience: I make an offer for an apartment and they tell me they will let me know something and they don't. A month later they make excuses and I make them a new offer and they tell me the same thing. Two weeks later I see that the apartment is already sold. Logically, I see that they are not interested in my offer, but I think the least they can do is respond. Very unprofessional. They leave a lot to be desired. Pirates!!

Positive experience: They are very professional and very friendly

Fantastic experience: Great professionals in real estate intermediation. Highly recommended.

Fantastic experience: Great professional

Negative experience: VERY BAD EXPERIENCE EVERY TIME WE TRY TO RENT AN APARTMENT AND WE SAY THE GUY IS ROMANIAN, THEY DO NOT LET US RENT, IN FACT, IN FINCAS ARTAL OF CALATAYUD, THEY TOLD US DIRECTLY, IT'S BECAUSE ROMANIANS.... WHAT PROBLEM DO THEY HAVE? IF FIXED CONTRACT, PAYSLIPS, AND MONEY ARE PRESENTED TO THEM

Positive experience: Little interest in helping, only interest in selling quickly and elitist.

Fantastic experience: Great professionals. Reliable real estate agency.

Negative experience: Giving them one star is too generous, they rent out properties with tricks to not return your deposit. The tenant is not obligated to pay for the refurbishment of the property for the next tenant. The apartments are in a terrible state of use, where faults begin to appear everywhere, and they know it. I rented an apartment on Cuartelillo Street 2, Calatayud. Be careful, it's a VPO apartment with rights to a garage and storage room that you will never use, as they clearly make fraudulent use of it, and you pay for community fees, garbage, etc. They manage to keep your deposit by inventing issues after you leave the property more than a month later and a bunch of lies. They keep taking bits of the deposit and pull out fictitious invoices that they present as handwritten delivery notes, hahaha, they basically call you an idiot to your face. They should shut down their real estate agency; their greed and avarice are the worst you can encounter. They take people's money and do not respect the terms of the contracts. When the garage and storage room are linked and you pay community fees, you have the right to enjoy them. They have gone over 30 days past the deadline for the deposit return and still have not returned the money, and the landlord is even worse—a real arrogant bird. It's a shame you can't hang the WhatsApp messages; they pass the blame around to each other as accomplices in the same scheme. Luckily, no one escapes from the tax office. I do not recommend this real estate agency under any circumstances; terrible experience, they scam your money.

Negative experience: Pathetic service, they play with the hopes of young people eager to be independent, they give you the rental apartment saying it's perfect when it isn't, and then they blame you and keep the deposit. In response to what you have answered me, I will say that of course I am neither your client nor I have ever been, thank God, because you have my acquaintances distraught. The truth is that in terms of professionalism, you leave much to be desired. Best regards.

Negative experience: Edit after response. They did not keep the entire deposit for a partition that was already rotten when we moved in. They wanted to keep a part, and when we said we didn't think it was fair, a month later (that is, two months after we left the apartment) they made up more damages and said they were keeping everything now. They rent and sell apartments like scammers. This rental experience was lamentable. A landlord who stole our deposit after all sorts of problems in the house (including cockroaches and other pests) and everything was quite irregular. We are in legal proceedings. They gave us the apartment in awful conditions, and after cleaning, painting, and leaving it a thousand times better than it was, the landlord made up damages and blamed us for others that were already there, keeping the entire deposit. They had the signature for the keys, and the damages were pointed out almost two months after we had left. I would never buy or rent here again.

Negative experience: TERRIBLE. We signed a rental contract because we were assured that they would hire a cleaning company before we moved in). LIE, NO ONE CLEANED THERE (the proof was the petrified cockroaches in the kitchen). We did all the cleaning and painting ourselves. Shortly thereafter, a plague of cockroaches appeared, which made the ant infestation we were trying to eliminate seem less significant. And let's not even talk about the parking space, the pipe above was broken, the car became disgusting, and as if that weren't enough, when we opened the report, we were told it had been reported two years ago. The key handover was the best part; we signed with the real estate agency (while signing, the woman mentioned that she didn't know how we had put up with living in that apartment for so long). Weeks later, when we no longer had access to that apartment, the damages started to appear for which they began to withhold money from us until they told us that they wouldn’t return it. I'm sure I forgot something, but I believe this is enough of a warning; all my acquaintances are avoiding this real estate agency, and I wish I had had this comment as a warning to avoid it too.

Fantastic experience: After several negative experiences with real estate agencies to sell an apartment, we visited Fincas Artal. We finally found the professionalism we were looking for in Sara Cardona, who managed the operation excellently. She took care of all the paperwork, providing us with every possible convenience and excellent service. If we need the services of a real estate agency in the future, we will undoubtedly return to Fincas Artal. Thank you for everything, Sara!

Fantastic experience: Compramos la casa de mis suegros con ellos y Carlos nos ayudó completamente durante todo el proceso. Tanto en ese momento como después ha estado atento y nos ha tratado fenomenal.

Fantastic experience: Unquestionably the best estate agents I have ever had the pleasure to work with. Nuria is an absolute legend. Thank you for looking after me.

Fantastic experience: Mi experiencia ha sido más que positiva. Contacté con Nuria para la venta de una casa en la Comarca de Calatayud de dificil venta, la cual ya se ha vendido, además arreglaron todo el papeleo en 15 días. Os lo recomiendo por su profesionalidad, seriedad, eficacia y trato cercano. Gracias Nuria y compañera.

Fantastic experience: Unos grandes profesionales. Inmobiliaria confiable

Fantastic experience: La mejor inmobiliaria!!! Buen servicio, eficacia y muy eficaces. Muy recomendable!!!

Fantastic experience: Inmobiliaria excelente, Sara Cardona una gran profesional.

Fantastic experience: Trustworthy real estate agency. Thank you for the human touch, especially from Sara Cardona. I recommend them 100%.

Fantastic experience: Great professionalism and human treatment. They handled the sale of my property and took care of all the procedures, from the sale, notary, registration, and capital gains tax. I recommend them 100%. Trustworthy real estate agency. Thank you very much.

Fantastic experience: Mi experiencia fue excelente, Nuria en Calatayud ha Sido y es de mucha ayuda con todo lo relacionado al alquiler y demás cosas relacionadas al piso y cosas que se necesiten del pueblo 100% recomendados

Negative experience: Antes de abandonar el piso donde vivo dejé que Fincas Artal y concretamente su comercial Leticia hicieran una visita al piso con otros clientes. Tras terminar la visita salimos todos al rellano y la señorita Leticia cerró la puerta de la vivienda (habiéndole dicho varias veces que no lo hiciera) dejándome fuera y sin llaves. Tras preguntarle cómo se iban a hacer cargo del coste me dijo “yo no voy a pagarte nada”. Supuse que la empresa se pondría en contacto conmigo para intentar solucionar la situación pero a día de hoy, (tras 15 o 20 días) no he recibido noticias de ellos. Me parece lamentable la forma de actuar tanto de Leticia como de Fincas Artal. Espero que tengáis en cuenta este mensaje antes de pensaros en contratar a esos “profesionales”. Por supuesto el coste del cerrajero me he tenido que hacer cargo yo

Fantastic experience: Son muy buenos y profesionales. Sara es muy cercana, amable y hace muy bien su trabajo. Desde luego cuando necesite los servicios de una inmobiliaria volveré a trabajar con ellos.

Fantastic experience: Muy rápidos en la venta de bienes inmuebles en exclusiva hacen de lo imposible lo posible. Los recomiendo.

Fantastic experience: pocas veces en mi vida me han tratado igual de bien. Juan Carlos Artal es de total confianza y de mantenimiento de su palabra. Gracias.

Fantastic experience: Todo perfecto! Me ayudaron a vender mi vivienda y les adquirí la casa de mis sueños con unas condiciones bastante ventajosas. Leyendo el resto de comentarios, algunos negativos.... decir que mi experiencia con Sara, la comercial que estuvo conmigo desde el principio hasta el último trámite, fue simplemente excepcional, gran profesional y excelente persona con una gran empatia.

Negative experience: Servicio lamentable, no pongo 0 estrellas porque no me deja Google. Ya no vuelvo a solicitar sus servicios y menos recomendarlo. Vendimos un piso y solo piensan en beneficiar a quién conocen, aunque no sea la persona que pone el piso a su disposición. No informan de nada, ni de los trámites que hay que hacer, dejando solo al vendedor en todo momento y generándole problemas y más gastos de los que debería tener.

Fantastic experience: Hemos comprado recientemente una vivienda a través de su servicio de inmobiliaria. Desde el primer momento entendieron nuestras necesidades y nos ofrecieron lo que necesitábamos. Durante todo el proceso de venta nos han guiado con amabilidad y profesionalidad y han estado pendientes de las diferentes gestiones y dudas que nos iban surgiendo. Muy satisfechos con sus servicios.

Negative experience: Muy bien cuando compras el piso después si hay desperfectos ni caso yo llevo 3 años detrás de ellos para unas goteras, una ducha que tienen que cambiar y aún está sin poder utilizar.... etc etc en definitiva unos caraduras de mucho cuidado .... tener cuidado!!!!sigo esperando y esperando ahora se tiran la pelota de unos a otros ..... y sigo con mi piso sin arreglar .... sin vergüenzas eso son

Positive experience: Buenos comerciales pero la gestión superior deja mucho que desear