Atrio Gestión Inmobiliaria

Negative experience: Calling to request information to BUY an apartment and being told that they won't attend to you until after the holidays is curious, but not being able to reach them by phone or for the apartment you are interested in seems unbelievable to me.

Negative experience: Little ETHICS (I don't think they know what it is), on the staff, I guess it's a trademark of the company. I was sold an apartment, with the building filled with squatters, without being told ANYTHING, of course. And to top it off, a debt for electricity associated with the apartment, undetectable by the buyer, which has cost me two months of paperwork to be able to remove it!!! Come on, no one should dare to deal with these people, NOT TRUSTWORTHY!! It borders on SCAM!!

Fantastic experience: Excellent in treatment and service. Very grateful to Carlos Pascual for the treatment received.

Negative experience: It's a scam, they ask you for a reservation, they don't build and they keep your money.

Negative experience: THEY ARE IN A CREDITOR'S CONTEST. IN LIQUIDATION PHASE. THEY ARE GOING TO DISSOLVE. IF YOU NEED, I CAN UPLOAD A COPY OF THE ORDER

Negative experience: REFUND US THE MONEY!!! 4 years waiting for them to return the investment made for the purchase of an apartment in the boulevard towers that were not built. How many of us are affected? With your response, you show your way of thinking and acting. Return what has not been earned with the sweat of your brow. Return what is not yours. The values of my family are effort, sacrifice, humility, HONESTY, and above all, RESPECT.

Negative experience: Some SCAMMERS!! I went to rent an apartment and they wanted to charge me the real estate agency fees, which is ILLEGAL now. That has to be paid by the property owner, not the tenant. To reserve the apartment, in addition to the fees (which is a full monthly rent), they wanted to charge me the deposit and the month of February in advance without having signed the contract with the owner first!! And I found out about all this when Laura gave me the paper to sign the reservation. Laura wasted my time showing me the apartment while keeping this information to herself. It's a shame that they do ILLEGAL things in a real estate agency.

Negative experience: Shameless to tell a gentleman, who in this case is my father, that they do not want to return money that he has worked for, showing no compassion for the people who work at Atrio Inmobiliaria Burgos, who have families. Well, gentlemen, let me tell you that my parents also have families, and they only ask for what is theirs without bothering anyone, in the only way they can, which is to make themselves seen with banners at the door of @atrio inmobiliaria burgos. They only ask for what is theirs, and the gentlemen, or at least one from Atrio, comes out in a cocky manner to reproach them for their request and tell them that they have no compassion. Who, gentlemen... is the one who has no compassion? I'll leave it there.

Negative experience: LIARS AND SCAMMERS, I bought an apartment that was supposed to be empty as agreed, and on the day of signing, I asked to see it first and surprise, it was full of worthless stuff. They told me not to worry, that they would call the removal guys and empty it for me, and I signed trusting them. Then they told me that I had to pay 250 euros for it, and it had to be me who paid. They left me with everything, unresponsive on WhatsApp, and blocked my phone. A bunch of scammers. As soon as you hand over the money, goodbye. Only Laura is worth saving, the only one worth it, and she was sidelined when I finally decided to buy. The one who deceived me, I think her name is BELEN.

Negative experience: Terrible service

Negative experience: Poor management by one of their workers. They restricted a rental contract without me being present, and she was rude and arrogant, watch out for her.

Fantastic experience: The service provided by both Laura and Jonathan is excellent. They have been a 10 both personally and professionally. I highlight Laura's enthusiasm, empathy, and good work. From Jonathan, I appreciate his determination and commitment. Thank you very much for everything.

Negative experience: The administrative management in my case was terrible. I sent a complaint by mail and email to the manager of Atrio in Burgos, but they haven't bothered to respond by letter, email, or postal mail. I will have to claim judicially for charging for services and not performing them. It’s a pity because the salespeople are very nice and attentive.

Fantastic experience: They sold my apartment with great speed even though I was reluctant to real estate agents. Jonathan is a professional and a good guy. Ana also did great. Now we are going to give them my brother's apartment too. Serious and responsible.

Negative experience: Bad, very bad, the service and the staff. I do not recommend it at all. It's my first time writing a review, but I'd rather not go into details.

Negative experience: I think it's a scam. They ask for a €900 commission as a reservation for the apartment. This kind of practice makes us distrust real estate agencies. A disgrace. I totally advise against dealing with this real estate agency. I add after the response: If you don't charge the reservation to the tenant as management fees, review your salespeople who do so on behalf of the agency.

Negative experience: After more than a month, I am still waiting for a response to the information I requested, a shame.

Negative experience: I bought an apartment through them more than a year ago, they issued the energy certificate incorrectly and I requested it several times, they told me they would make another one, a year and a half later I am still waiting for it...

Negative experience: Little professional ethics, they ask for a deposit from clients without consulting the owner making an offer without asking. Poorly structured ad that they do not want to change despite your complaints. In short, they scam and lie. I do not recommend this Real Estate Agency.

Negative experience: I am surprised by the requirements they ask for to rent, citing the insurance against non-payments. I was denied the opportunity to see an apartment because my salary was not high enough; of course, they do not know the financial solvency I have. It feels like for their real estate agency, a high salary is a guarantee of secure payment, but I am sorry to say that defaults also occur, even more frequently, among the wealthier.

Negative experience: We were looking at an apartment this afternoon and seeing the great reviews you have, maybe we caught you on a Monday because it was by far the worst visit and a waste of time we've had of all the visits we've made with other agencies. Tip: when a client calls to see the house, let them know there are more people so they don't waste time since some of us do not have all the time in the world to spend, and another thing is when you don't know how the house is, go a few minutes early to be able to explain it well, ideas, etc., not like you did which has been disastrous.

Negative experience: The first time we called, we have to say it was a 10, they called us back quickly, but to see the house it was a 0, they showed it with very little grace and professionalism. Bad, very bad service. Also, I don’t understand why they tell you to see the house if then you go, waste your time, and have to present yourself for the casting of your life to see if they choose you. I DO NOT RECOMMEND IT.

Negative experience: If you're thinking about hiring real estate services with Atrio due to lack of time or motivation, think again if you really can't spare some time to sell your property yourself, because you will end up wasting your patience and time just the same, but with weekly anger and a few thousand euros less, which will never reach your account. Here, professionalism is neither present nor expected, and the current legislation seems to sound to them like things that 'complicate things'... I will summarize the experience in 'to forget'.

Fantastic experience: Trato genial, y muy profesionales

Fantastic experience: Muy buenos profesionales, me han ayudado un montón.

Fantastic experience: Muy profesionales

Fantastic experience: Todo excelente. La disponibilidad ha sido total por parte de Laura. Gracias a ella pude encontrar el piso adecuado en el momento preciso.

Fantastic experience: Buena gestión

Fantastic experience: Muy buena! Muy atentos a ver las necesidades del cliente.

Fantastic experience: Muy buena atención comercial y grandes profesionales. Muy recomendable para comprar o vender inmuebles.

Fantastic experience: Gran equipo y un trato exquisito

Fantastic experience: Gestión inmejorable, la ayuda que ofrecen en el proceso de alquiler les diferencia muy positivamente. Trato personalizado muy de agradecer.

Fantastic experience: Gestión rápida y perfecta. Destacar la profesionalidad de Laura, que en todo momento ha sido decisiva para la gestión del inmueble.

Fantastic experience: Una experiencia genial. Son unos profesionales. Especialmente el trato recibido por Laura.

Fantastic experience: Trato excelente. Grandes profesionales

Fantastic experience: Profesionales como la copa de un pino! Se puede confiar en ellos! Marta un encanto

Fantastic experience: Excelente gestión . Siempre estás informado de todos los trámites que tienes que llevar a cabo . Ana encantadora y muy atenta una gran profesional . Gracias x vuestro trabajo. Excelente equipo humano

Fantastic experience: Tras varias experiencias de alquiler como INQUILINO, afortunadamente he topado con una Inmobiliaria para quitarte el sombrero. Todas las gestiones realizadas a tiempo y con profesionalidad y, lo que más valoro, la buena INTERMEDIACIÓN entre Arrendador y Arrendatario. Agradecer tal trabajo a Laura!

Fantastic experience: La venta de una casa siempre es un proceso difícil. En Atrio Gestión nos acompañaron desde el primer momento y nos ayudaron con cada una de las decisiones. Les recomiendo totalmente.

Negative experience: La peor inmobiliaria de Burgos, no se enteran de nada. Un fracaso. Además te atienden de malas maneras

Positive experience: Encantada con la gestión de Laura, pero no con la de su compañero Carlos, todo eran problemas y dificultades. Menos mal que Laura nos ayudó, en todo.

Negative experience: Como profesionales dejan mucho que desear. Mala gestión, no suelen coger el teléfono, si hay algún problema se pasan la pelota de un compañero a otro, si pueden despacharte en 5 minutos mejor que en 10 y muy mentirosos. Vamos, que no vuelvo a contar con ellos para nada.

Fantastic experience: Una atención excelente Consulte por una subasta y me información muy bien. Recomendables, 100%

Fantastic experience: Excelentes profesionales .

Negative experience: Mal

Negative experience: Simplemente no quisieron ni hablarnos de la propiedad por ser estudiantes ya qu cabe la posibilidad de que no nos quedemos más de un año. Pero así es el alquiler y ellos lo saben mejor que nadie.

Fantastic experience: Excelente equipo y una gran profesionalidad

Positive experience: Trabajan bien y con seriedad

Negative experience: Chiringuito de oportunistas. Hay que estar detrás de ellos una y otra vez para poder concretar una cita para ver una casa en burgos. Me intentaron cobrar una mensualidad más IVA a la hora de alquilar y cuando les dije que jamás había escuchado eso y que no quería la casa, contestaron que todo se puede negociar.

Fantastic experience: Gracias Laura por tu amabilidad y profesionalidad, ha sido un placer el haber coincidido contigo

Fantastic experience: Un 10 a estos profesionales. En concreto Ana Garces y Daniel, felicitarles, pq la verdad encantadores, y sobre todo buenos profesionales, de los que hoy en día por desgracia no hay.

Fantastic experience: Muy satisfecha y agradecida con su asesoramiento y gestión. supieron ESCUCHARME y AYUDARME, siempre que hemos comprado, vendido y alquilado ha sido con ellos. Grandes profesionales, muy buena experiencia en varias ocasiones, los recomiendo!!!!!!

Fantastic experience: Sin duda volvería a repetir. He trabajado con varias inmobiliarias y sin duda ha sido un gran acierto encontrar a este gran equipo no solo por el trato dispensado sino por la efectividad en su trabajo. Gracias en especial a Daniel Nuñez por su paciencia y profesionalidad

Fantastic experience: Gente muy competente,amable y sobre todo saben hacer su trabajo,Laura es un buen ejemplo de una persona profesional a nivel comercial que me atendió muy bien en todo momento, gracias Laura.

Fantastic experience: Cercanía en la atención. Un placer

Positive experience: Mi experiencia con ellos fue muy positiva, pues toda la gestión que realizaron fue muy rápida y eficiente

Fantastic experience: Buenos profesionales... es una buena inmobiliaria.

Fantastic experience: Grandes profesionales, buen trato, se adaptan a tus necesidades y buscan la mejor opción para ti

Fantastic experience: Grandes profesionales, te ayudan a buscar lo que necesitas, recomendables 100%

Fantastic experience: Gran empresa con grandes profesionales. Siempre que he necesitado de sus servicios han sido muy resolutivos. Trato exquisito.

Fantastic experience: Profesionales, amables y pendientes de los clientes en todo momento.

Fantastic experience: Desde el primer momento hasta el final del proceso, el trato y la profesionalidad han sido inmejorables. Lo hacen todo tan fácil que da gusto trabajar con ellos. Totalmente recomendable.

Fantastic experience: Un trabajo excelente, gran profesionalidad y un asesoramiento completo en cada trámite y gestión. Sin duda merece la pena trabajar con ellos.

Fantastic experience: Grandes profesionales que recomiendo a todos

Fantastic experience: Grandes profesionales y siempre dispuestos a ayudar. Soy de León y nos facilitaron todos los trámites para alquilar una vivienda.

Fantastic experience: grandes profesiones con una atención al cliente excelente . En especial lidia que nos atiende en el día a día.

Negative experience: No atienden los teléfonos. En horario de oficina. Tampoco el email

Fantastic experience: personal muy atento y profesional. Muy buen servicio Recomendable para cualquier gestión relacionada con la compra venta /alquiler de propiedas