INMOBILIARIA RIO VENA

Fantastic experience: Muy Buena.

Negative experience: They have a terrible after-sales service. They do not respond to emails. They have everything subcontracted, and once they deliver the apartment, they don't care. You call, and they tell you that they are just salespeople and to contact after-sales, which is an email. If you manage to get them to come and fix something about the defects, they leave it worse. It's a shame because we didn't expect this from RioVena. The salespeople cover for each other and avoid responsibility; one tells you to call the other, but no one does anything. Many materials have not been treated well, and instead of standing up for the customer, they remain silent.

Negative experience: Do you want to buy a house with leaks when it rains, with metal carpentry that looks terrible and having to change all the windows shortly after buying the apartment, with construction defects that lead to constant fees? Well, this is your place.

Positive experience: Good quality in the homes. They respect delivery deadlines. HIGHLIGHT, the terrible attention of the after-sales service. A year has passed since the keys were handed over and they have still not solved the issues in the house.

Negative experience: I reported a fault in the door over a year ago and I am still waiting, Anna Huntingto 4A

Negative experience: They are a disgrace. When they sell you the apartment, everything is very nice. They tell you that they have after-sales service, everything seems perfect. It turns out that when they hand over the apartment, you have to send an email to the after-sales service for the defects in the home, and no matter how many emails you send, no one responds and the solutions do not arrive. The year of delivery of the home is approaching, and there are no solutions. You go to the office to discuss it, and they say they are not after-sales service and that I should communicate by email. When you ask for their phone number, they tell you they don’t have a phone..... In total, they give you neither help nor solutions... I have several defects: 1st The main door to the house doesn’t close properly; all the light from the hallway comes in. The door should close against the seal in the frame it comes with originally, but it doesn’t. 2nd Ceramic floor in the kitchen and at the entrance to the bedroom is hollow. 3rd The shower is broken and leaking. 4th In the sink, the piece that connects to the siphon is cracked and leaking. The siphon that enters the wall drain doesn’t have the correct reduction and is filled with silicone. 5th Lack of grout in the corners of the floor against the walls in the bathrooms and kitchen. 6th There was a leak in my storage room caused by leaking underfloor heating from a downstairs apartment. Thanks to their poor construction work, they haven’t come to paint it, and it’s all yellowed. 7th The finishes inside the cabinets are laughable: burnt cuts and no wood lining. 8th Tiles in the kitchen have a bump of 2 or 3mm and are bent from the new installations, well, from the middle protruding. Finishes from professionals 100%. The construction company Parque Norte is a disgrace. I’ve attached photos for you to see how professional they are.

Positive experience: Mucha variedad.

Negative experience: La inmobiliaria de Méndez Pozo

Negative experience: Pésima atencion al cliente.

Fantastic experience: Nos están tratando de maravilla. Profesionales y cercanos. Yo, de momento, estoy encantado.

Fantastic experience: Trato amable y profesional.En todo momento nos han ayudado en cuantas dudas nos fueron surgiendo

Positive experience: El chico que nos atendió me pareció un poco autoritario, porque saben que tienen un buen producto, pero puede no encajar con las necesidades de todo el mundo... La verdad es que no descarto para nada volver, pero la atención personalizada para mí gusto debería mejorar.

Positive experience: Inmobiliaria de toda la vida. Gran variedad de pisos y locales.

Positive experience: Inmobiliaria de toda la vida. Gran variedad de pisos y locales.

Fantastic experience: Grandes promociones. Una atención impecable.