Cornerstone Property Management
Información sobre Cornerstone Property Management
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-17h
- Sábado: (closed)
Descubre Cornerstone Property Management, tu socio ideal en la gestión de propiedades en el área de San Jose, que abarca también localidades como Palo Alto, Mountain View, Sunnyvale, Los Gatos y más. Nos especializamos en el manejo profesional de casas, condominios, dúplex y departamentos pequeños, asegurando un servicio excepcional que te permita maximizar tu inversión.
En Cornerstone, entendemos que cada propietario tiene necesidades únicas. Por eso, ofrecemos una gama completa de servicios que incluyen marketing efectivo, exhaustivas evaluaciones de inquilinos, gestión de cobros de alquiler, mantenimiento oportuno y contabilidad detallada. Nuestro enfoque se centra en atraer a los mejores inquilinos y minimizar el tiempo vacío de los inmuebles.
El estrés de gestionar propiedades puede ser abrumador, pero con nosotros, puedes disfrutar de una administración que te ofrece tranquilidad y un retorno de inversión optimizado. Ya sea que necesites protección contra desalojos o informes financieros claros, nuestro equipo está aquí para apoyarte en cada paso del proceso.
Además, nuestras extensas herramientas de filtrado nos permiten seleccionar inquilinos de calidad, lo que resulta en contratos más prolongados y menores costos de reparación. Te invitamos a contactarnos para una consulta gratuita y sin compromiso sobre cómo podemos ayudar a que tu propiedad rinda más.
Nuestro comentario desde Agencias Inmobiliarias sobre Cornerstone Property Management:
Cornerstone Property Management es una empresa de gestión de propiedades líder ubicada en la región de la Bahía, conocida por su excepcional servicio al cliente y su equipo dedicado. Los clientes destacan de manera constante el profesionalismo y la responsividad del personal, particularmente de Brad y Angelica, quienes han ganado una reputación por gestionar eficazmente propiedades de alquiler desde 2008. Son elogiados por ofrecer un enfoque sin preocupaciones para los propietarios, asegurando tranquilidad al encargarse de todos los aspectos de la gestión de propiedades.
Los comentarios positivos enfatizan:
- Comunicación y actualizaciones oportunas sobre la gestión de propiedades.
- Manejo eficiente de reparaciones y mantenimiento solicitado por los inquilinos.
- Experiencia en la búsqueda de inquilinos de alta calidad y maximización del ingreso por alquiler.
- Un proceso de alquiler fluido y transparente con un portal de clientes fácil de navegar.
- Compromiso para abordar las preocupaciones de propietarios e inquilinos de manera rápida.
Si bien la retroalimentación general es muy positiva, algunos clientes han mencionado preocupaciones ocasionales con respecto a los costos de reparación y las lagunas en la comunicación durante períodos ocupados. Sin embargo, la empresa demuestra dedicación para mejorar sus procesos y mantener relaciones sólidas con propietarios e inquilinos por igual.
En resumen, Cornerstone Property Management ofrece servicios confiables y eficientes, convirtiéndola en una opción destacada para necesidades de gestión de propiedades en la región.
Cornerstone Property Management: Opiniones
Experiencia fantástica: Cornerstone is so great! The team is second to none! Everything is always handled, no need to worry about a thing!!
Experiencia fantástica: Awesome group to work with! Responsive, constant updates, and keeps me hands-off unless absolutely needed.
Experiencia positiva: Overall experience is positive. Repair cost from the handyman can be questionable at times and I give people the benefit of doubt. Perhaps there are room for improvement here.
Experiencia fantástica: One of the well run property management company in the Bay area region. Brad and his team has been managing a rental for us for the last few years here and we are very happy with their service.
Experiencia fantástica: This is a very professional and thorough outfit, good crew with timely responses, etc. Living out of state, we rely on Cornerstone to manage our rental unit and have not been disappointed.
Thank you Tony! We appreciate the rating and look forward to continuing to work with you!
Experiencia fantástica: An very professional property management company I have ever encountered. Feel very lucky to have found Cornerstone Property Management Company.
Experiencia fantástica: 1/16/26 update: It's been almost a year and actively managing for about 7 months. This morning I got a routine rental audit update from Daniel to let me know how the tenants are doing. This is not any of my previous PM officers have done. I truly believe Cornerstone stands out for a reason. With some minor communication matters that we've been still getting familiar with each other and working on. Overall, I'll say our efforts trying to get them to manage our rental was time & effort well spent. Thank you team! Original Review in 2025: We tried multiple times to get Cornerstone to manage our rental given the recommendations from a friend. I think the timing of it all was just not the best. We reached out at a time when they were short staffed and they couldn't take on our property. We waited for about a year until they had enough people. We had them do a move-out and move-in plus the repair etc. The experience has been ok until recently we found out that they had a contractor installed a shower door for our hallbath without our approval, which costed much more money than we wanted to spend. When we raised the concern, there's no apology or any commentary in that matter. It's rather disappointing. For that specific work of scope, we were not provided detailed/ official quote to state what exactly will be done. It was brief and written in an email. After the fact when I asked for the quote, it was a very brief hand written quote. We expected a company like this would use the contractors who are up to par. From now on, we feel like we have to pay extra attention on what they're doing. So it's not really the peaceful mind we were looking for.
Experiencia fantástica: I really like my property management company Cornerstone. Brad is very professional, knowledgeable and efficient. All the project managers and account managers are easy to talk to and very responsive. I'm handsoff for my rental and I'm pretty happy about it.
Experiencia fantástica: I've had a rental condo in Campbell for over 15 years. Previous to that I lived in it for 10 years so I know the neighbors and neighborhood quite well. When I first converted it to a rental, I used a property management company that I was not happy with. I then self managed for about a decade. My neighbor moved out of their unit and converted it to a rental and started using Cornerstone for property management. After the stress of self managing got to be too much, I called up Brad at Cornerstone to see what they can do for me. Brad walked me through how they operate and I was extremely impressed. I later met the team at the Cornerstone office, and I was impressed by all of them. As soon as Cornerstone took over management, they handled repairs, cleaned the place up, posted ads online and got a fantastic tenant at a higher rent point than what I was expecting. In the past two years that I have used Cornerstone and I've been extremely happy with them and I can't imagine using another property management company. When issues have come up at the unit that need quick repair I know that they dispatch the right people out to fix things right away and without inflating the invoices, I have also referred friends to them who have also started using them.
Experiencia fantástica: I have a good team that I am able to communicate well and receive timely updates.
Thank you for the kind review Sherry. We appreciate the opportunity to serve you! Happy holidays!
Experiencia fantástica: I have 2 properties managed by Cornerstone. I am pleased with their service.
Experiencia fantástica: We are completely satisfied with Cornerstone's work. They have managed our property for almost 15 years.
Thank you Sara! We appreciate your business and kind words! Happy Holidays!
-Brad B
Experiencia fantástica: We are very happy with Cornerstone. The service is always professional and on time.
Experiencia fantástica: Brad and his team are professional and responsive. The accounting and reporting system is prompt and clear. Cornerstone PM is reliable.
Experiencia fantástica: I have rent my property out for many yrs with cornerstone. It is a nice experience working with Brad and the team. Brad and the team are easy to communicate and solid in finding repairs and maintenance!
Experiencia fantástica: Cornerstone is a great partner and very easy to work with. We are now about a year into our contract with them and they were excellent! From preparing the unit for renting to finding a good tenant to managing the rental, everything was very smooth and professional. We are really happy we picked them!
Experiencia fantástica: Cornerstone is very responsive and supportive. I appreciate the mediated communication between tenant and owner.
Experiencia fantástica: Working with Cornerstone has been such a pleasure. They have been willing to work with me on particular issues I had. Angelica is on top of everything and it brings me such peace of mind. Highly recommend.
Experiencia positiva: Just started with Cornerstone and they are great so far. They seem to be on top of things and don't bother you, the owner, with the day to day stuff
Experiencia fantástica: Brad and Angelica have been so helpful to us. We have had a hard time with a tenant who was a family friend. The whole situation went south. It was very stressful, awkward and expensive for all involved. Brad and Angelica at Cornerstone stepped in respectfully and professionally to help us deal with this uncomfortable situation. Angelica is now helping us through the process of contracting the extensive repair work that the home needs in order to rent it again. I appreciate this company so much. Even though the company is large, both Brad and Angelica are responsive and return my calls and emails promptly. They genuinely care. The client portal is easy to use. It's been a good situation all around so far.
Experiencia fantástica: Cornerstone Property Mgmt is the best! Brad and his excellent team do a fantastic job managing my rental property. They take care of everything and keep me informed along every step of the way. I feel very confident that Brad is doing the best for my tenants and my property. I highly recommend Cornerstone Property Mgmt.
Experiencia fantástica: we really appreciate their work, We are their customers for last ten years . We are at peace that they are taking care of our property.
Experiencia fantástica: I have had a great rental experience thanks to the professionalism of the Cornerstone Property Management Team. They have been incredibly helpful and consistently guided me through the correct processes with ease. Their expertise and responsiveness have made everything smooth and stress-free. Highly recommend their services!
Experiencia fantástica: Its been year..time flys!! I have been very impressed with this office's commitment to excellence through this year. This is the first management company that has taken care of me and addressed all my concerns in a respectful manner!! They never made me feel that they were doing me a favor addressing any concern I brought to their attention or that I should just be happy or satisfied with with I have. The only thing I miss is the person to person stuff..technology is taking over. I highly recomend this office and its staff to any new prospective tennants. No I did not get a rent discount for writing this review lol.
Experiencia fantástica: Cornerstone is a professional and trustable company for managing our properties.
Experiencia fantástica: I have been using Cornerstone since 2012. They are very reliable and takes care of owners and tenants. They take care of everything and owners do not have to worry about anything. I would highly recommend Cornerstone for property management.
Experiencia fantástica: Since 2008, I have used Cornerstone PM to manage a duplex in downtown San Jose and have been extremely happy with their level of service and professionalism. The team is prompt to report and respond to any issues that arise. They have a list of qualified and competitively priced vendors that support their management team. They are prompt in providing the monthly statement with all the back-up paperwork. Special thanks to Tanya Hannah who goes over-and-above expectations.
Experiencia negativa: Had an issue when renewing my lease. I had reached out to the management team because my lease was coming to an end and I hadn’t heard anything from them. To which I got a response that said it would automatically roll over to month-to-month. Then two weeks before my lease ends, they send me a year long renewal contract which came with a price increase (which is supposed to be given 30-60 days before the end of your prior lease).
Experiencia fantástica: Our rental needed a lot of fixes. Angelica along with Cornerstone’s staff arranged all the handymen for the various tasks. They were so helpful in getting everything done in a timely matter. Much appreciated. Thanks!
Experiencia fantástica: I’m the owner of the property located in Sunnyvale. I hired Cornerstone to lease out my property as I’m currently out of town. I truly appreciate how cornerstone handled my property well and answered all my concerns and questions. Highly recommended!!
Hi Alex, perhaps we had a miscommunication on the pricing, however we did find a tenant at market rate compared to other units. We always strive to come to an agreement on pricing with our clients prior to posting and get approval for reductions. I'm happy to discuss further as well. Thank you for your continued business.
Brad B.
Experiencia negativa: This review is way overdue because of the last two years of struggles with my health and having to move twice in one year. Everything I write I have proof, evidence and ZIllow records all calls so I will upload, once I have time, and update this review with the links to hear and see with your own two eyes. Please feel free to PM me. The purpose for this review is to educate homeowners and potential renters who are disabled and low income where you could get the support you need in the event this, or other, Property Mangement Companies do this to you because I've faced so much discrimination over the years and Cornerstone are repeat violators. Brad refused to rent to me multiple times over the last 4 years. He's very sly with his kind demeaner while his gaslighting personality but refusing to rent to disabled applicants, like me. In 2022 his staff refused to schedule a viewing of a unit, kept hanging up on me and then when they finally scheduled me I think her name was Roxanne played so many games on the phone which was confusing when Cornerstone had a prompt at the beginning of the call that the calls were recorded. When I attended the open house, I think her name was Roxanne talked to other interested parties friendly and warm then was cold as ice to me when talking to me. She even laughed at me noting that I had left a (so many minutes i think it was an 8 minute voice message because I was explaining my situation of living in an inhabitable unit in the message, which was humiliating and made me cry in front of other viewers who were also looking at the unit. I immediately requested to speak to her manager. I received a call from Brad who was a smooth talker. He acted very caring but when I explained that I wanted to submit an application and would receive help from a third party for my deposit he told me that he needed the deposit within 24 hours. Then fast forward, unbeknownst to me this was the property management company who put me through so much distress I had inquired on a unit in 2023. They scheduled me for a viewing on a Friday at 5pm which as I write this sounds fishy right?! I showed up to the viewing on time but they stood me up. I sat there for almost an hour assuming Friday traffic. When I called the business number I got in contact with their 24-hour answering service who refused to contact the oncall manager so I started to search online and found an emergency contact when I called the number a name popped up on my phone "discriminator Brad" he answered and said he would come meet me. It took 45 more minutes to come. I submitted an application the weekend and Monday followed up but surprisingly the unit had not one, but two applications that came in over the weekend before mine. Imagine that! This was after I had seen the unit advertised by another property manager forever now Cornerstone had taken over and after I seen it now there's two applications before me.. over the next several weeks I was repeatedly told they were working on other party's apps meanwhile they kept the unit vacant for weeks telling other interested callers they didn't have applications in on the unit. I cannot put into words the emotional, financial hardship they have caused me. If your disabled and low income and face these issues please PM me. Thanks for listening.
Experiencia fantástica: Great property management team and also very good owner!
Experiencia negativa: Fail to follow laws in California regarding repairs and returning security deposit on time with the proper documentation.
Experiencia fantástica: Excellent communication, fair pricing and great service!
Experiencia fantástica: I'm fully satisfied by my collaboration with Cornerstone; the whole team, from the top manager, Brad, to the one who most recently joined the team, is great!
Experiencia fantástica: Cornerstone Property Management provides excellent service to my rental property located at Saratoga, CA, since February, 2023. They are very professional, reliable and honest. I highly recommend their services to all the landlords.
Thank you Gerald for your kind review! It's a pleasure working with you, we hope to continue for years to come!
-Brad B.
Experiencia fantástica: Brad and the Team at Cornerstone have done an excellent job for me over many years. They have found qualified tenants and made the process smooth. I appreciate the personal touch. They make me feel confident things are in order. Cornerstone responds to issues that arise quickly and follow through until a resolution is found. During the Covid-19 pandemic the Cornerstone team was there every step of the way. From notifying me of city, county and state mandates too proactively keeping me informed of issues related. They have not missed a beat. I recommend them highly. I have been a client of cornerstone property Management for over 15 years. I have used other property management services in other locations. Cornerstone has always been the property management company that stood out from the rest. Brad and his staff are able to take care of any situation, which makes me feel that my property is being cared for and I do not need to worry about anything.
Thank you David, hope you are well!
Experiencia fantástica: Cornerstone is very responsive right from the time of showing the property to addressing any issues reported. Great experience. Thank you.
Jinesh, we sincerely appreciate your kind 5-star review. Thank you for choosing us for your rental needs; we value your tenancy and hope to continue serving you for many years to come.
-Brad B.
Experiencia fantástica: Cornerstone have managed my property since 2013, and I find the entire team reliable, helpful, quick and nice to work with. All good!
Thank you Mats for the kind review. It's been a privilege to have done business with you for 12 years!
-Brad B.
Experiencia fantástica: Cornerstone have been managing our properties in the bay area for several years now, and they have done a really good job. They contact us for approval before any major/tricky repairs. The team is usually very responsive, and when needed spend a good amount of time over the phone explaining things. They make sure all transactions are properly recorded in their portal for us to verify if needed. If there are any discrepancies, they take care of it right away. Overall, I recommend them to anyone looking to outsource the messy reality of dealing with tenants directly. At 7% of rental income, we feel their fee is reasonable given the quality of service and peace of mind they provide.
Thank you Kishore for your kind words! We are so grateful for our partnership!!
-Brad B.
Experiencia fantástica: This is the best team. They always respond promptly and solved the problem quickly.
Jing, we're so grateful you've entrusted us with your properties! It's a pleasure working with you, and we certainly hope to continue our partnership for years ahead.
Experiencia fantástica: I have known Brad for over 10 years. Brad provides an excellent service with a professional approach. Needless to say we are very happy with the service and would highly recommend him. Keep up the outstanding job, guys!! Best, Kyth Dang
Kyth, thanks a ton for the wonderful review! We're thrilled you're happy, and we genuinely value our partnership with you.
-Brad B.
Experiencia positiva: Cornerstone has improved in managing the house I am renting. They have an online portal for submitting requests and the response time to maintenance issues has improve.
Sherry, thanks so much for updating your review! We're really glad to have you as a tenant and truly value your tenancy with us.
-Brad B.
Experiencia fantástica: We have been using Cornerstone Property Management service for our property since 2011 and have found them to be very competent, easy to work with and trust worthy. The Cornerstone management gave sound advice when asked. We are very happy to have their services.
Thank you, Yuthana, for the opportunity to work together for so many years! We truly appreciate your loyalty to us and value our partnership.
-Brad B.
Experiencia fantástica: So far, it has been almost 5 years that we use Cornerstone for our rental house management in California. Since it is the remote rental situation so we relied on the full services that Cornerstone provides and work with Brad in the management team closely for all tenant’s requests. Brad is helpful, friendly and understand tenants and us well so he took care many requests and provide prompt services and solutions to many issues. We appreciate Cornerstone’s full services operations and will continue to work with them in the future.
Experiencia fantástica: We have used Cornerstone Property Management to manage our condo rental for over 5 years and have been pleased with their service. Tenants have transitioned smoothly, new tenants are found promptly and tenant issues are taken care of promptly. They understand and monitor the market price points for rentals and recommend when an increase is justified. We would highly recommend them to manage your property.
Experiencia fantástica: Have enjoyed the peace of having Cornerstone handle our property issues. Leaves us more time to enjoy our retirement. The cost has been reasonable too.
Experiencia fantástica: Cornerstone Property Management has been managing my property for about 3 years now and they are doing great! I don’t have to worry about anything related to this property. They are always on top of it. Very quick with replies to questions I may have. I will continue using them as long as I am renting my home in San Jose.
Thank you for such a positive review, and have a wonderful day!
Experiencia positiva: Very responsive a d very helpful. I applied for a single family home, but later decided to move the application for another one. The team helped me promptly for that. They went their way out to schedule tour for me when I really needed to see a house as I had tight deadline. I really appreciate their prompt response. Good luck for the team.
Experiencia fantástica: They ben very helpful all there team there very professional very attended very responsible and very nice always readdy to resolve a problem am very glad I have them to take care of my property in San Jose thank you very much me and my husband are very apreciate sincerely Ida & Joseph Dutra .
Thank you for your kind review! I hope all is well Ida! :)
-Brad B.
Experiencia negativa: Our first and worst experience with a property management company. Highly recommend property owners to look elsewhere.
Experiencia fantástica: I have partnered with the Cornerstone Property Management for around 10 years. The staff and management have always been very helpful and professional. Looking forward for excellent continued relationship with them.
Experiencia positiva: I felt that Cornerstone was doing a hard job in dealing with a troublesome tenant. Pressure is inevitably coming from both the owner and tenant. Keep on striving for 100% great performance. God bless! I do hope you can answer my recent email.
Experiencia fantástica: The entire Cornerstone team is great. I recommend them frequently to anyone who needs property management services.
Experiencia fantástica: Quick and easy process, and a very professional team! The team took care of all the details of our rental property, we had a fully hands off experience which was great. They keep us in the loop and was just what we were looking for.
Experiencia fantástica: They are definitely not perfect but who is. One I felt was that they make an effort to take care of their clients . I am a minority . I have a lot of reservations but so far I have been treated and respected simply as a human being. That is all I ask for. I’m grateful they look out for me in an area I simply just am not well versed of.
Experiencia fantástica: Very professional service with great attention to customer care. The property management was handled with utmost care throughout the duration that we worked with Brad and Long. We didn’t have to do a thing, which is exactly what we were looking for in a good prop management team. Thank you for the excellent service!
Experiencia negativa: Terrible experience in my move out. They charge more than $1200,00 for touch up of painting. I was liable even for the leaves in the backward ( from the fall season) four days after leaving the house.
Experiencia fantástica: Cornerstone PM has managed my investment property for about 10 years. Whenever I contact their office, there is always someone available to take my calls. Service related matters are handle promptly. First rate service... very pleased.
Experiencia fantástica: Wonderful and responsive management company. Great people too!
Thank you Kyle! It's always a pleasure working with great folks like yourself!
-Brad B.
Experiencia fantástica: Cornerstone property management is great to rent from, any issue that comes up is resolved in a timely manner. Easy to communicate with anyone when assistance is needed.
We're blushing! Thank you for the sweet review! We hope you continue to rent form us for a long time!
-Brad B.
Experiencia fantástica: Cornerstone has been managing my rental property for nearly 10 years. I have never had an issue with them, and all maintenance or tenant issues have been handled by them quickly and seamlessly. They are communicative, friendly, and they simplify my life very much. I highly recommend them as a Property Management company, and Brad and Becky are wonderful to work with.
Experiencia fantástica: We are quite content renting with cornerstone properties. We hope to keep continuing renting and or eventually buying. Thank you for the great professionalism and outstanding customer service.
Experiencia fantástica: Cornerstone has been managing our property for more than a year now. They’re very effective, keeping an eye on the property for any repairs that may be needed. We feel that the property is in good hands with Cornerstone. I highly recommend their services.
Hi Ron! Thank you so much for taking the time to leave us this fantastic review!
Experiencia fantástica: Professional and reliable service. Communication is always to the point and all matters are duly discussed before any action is taken. I have never had to worry about the quality of my tenants or the maintenance of the property all these years.
Experiencia fantástica: Management is very responsive and helpful. They are quick to send handyman over to fix anything that needs repair. Would definitely continue renting from Cornerstone Property.
Experiencia fantástica: Great help in finding a good fit for renting our home. They add the personal touch that makes the difference. Excellent service and timely reports. Superior communication. I highly recommend
Thank you Robert, we appreciate the opportunity to serve you! Brad B.
Experiencia fantástica: Great communication, responsive staff, very attentive to helping us fix and upgrade the apartment. Communication is always prompt, professional, and kind. Easy to pay rent through the website. thanks cornerstone:)
Experiencia fantástica: I can’t say enough good things about Brad & team at Cornerstone Property Management. They have been managing my property for a couple of years now. From the very beginning, their team has been incredibly responsive and proactive. I highly recommend them.
Experiencia fantástica: Cornerstone Prop Mgmt (CPM) leaves no stone unturned when it comes to professional property mgmt. With CPM , you are in safe hands and can sleep peacefully. An outstanding team that is knowledgeable , committed and efficient in execution. Brad Bonnfield and his team has been a pleasure to work with.
Experiencia fantástica: Been working with Cornerstone Property Management for 10 years. Very professional and responsive. As a result, we have added more properties for them to manage.
Experiencia fantástica: Greetings to landlord and team at Cornerstone Property Management! I would like to thank you guys for the opportunity to rent at one of your properties. It has been with pleasure to provide my family with such a beautiful spacious home, in such a pleasant area. The avenues of communication, service and reasonable accommodations provided in overall are 5 stars. I look forward to continue on building upon my family's future in the comfort of your placement.
Hi Nicole, thank you for your continued residency! We appreciate having your family in one of our managed homes! Feel free to reach out if you have any issues.
-Brad B, Tanya H & McKenzie M
Experiencia fantástica: We are new to Cornerstone Property Management and I have to say that so far we are very satisfied with Brad and his staff in managing our our rental home.
Experiencia fantástica: Cornerstone is the best “property management company “ they help to find the renter, providing great tips to landlord, paperwork is clearly and easy to read, caring
Experiencia fantástica: Excellent Property Management Company. Brad is very responsive.
Experiencia fantástica: I have been using the services of Cornerstone Property Management to manage one of my rental properties. I found them very professional, courteous and responsive.
Experiencia fantástica: It’s been 4 years and, we are still pleased by the quality of their support and their professionalism. They came highly recommended and I recommend them to others. They relay problems in a timely manner and have the resources to fix them or work through solutions that feel fair to both parties. Using Cornerstone to manage our property provides us with a peace of mind.
Experiencia fantástica: Excellent service from everyone I work with at Cornerstone. I have been using their service for many years. I would recommend them to you if you are looking for property manager.
Experiencia fantástica: Cornerstone has professionally helped us prepare all aspects of the house to be ready for rent, as prior to this we had no experience with property management entities. The viewing, application and leasing process for renters have been very well done as well and the house owner’s portal being simple yet efficient makes things easier for all parties. They have also been quick to respond and adjust to unexpected events.
Experiencia fantástica: I have been working with these guys for almost a decade and they are top notch in their service, integrity and responsiveness. I always recommend them to others.
Experiencia fantástica: Brad and his team have taking a good care of my apartment. They are reliable and hard working.
Thank you so much Xian and Jing. We appreciate you and hope to continue working with you for years to come!
Experiencia fantástica: Cornerstone has been the source of great peace of mind for me over many years. I was actually thinking of selling my rental property due to the hassle and headache, and then I handed them the management duties. For what I consider to be a modest fee (8%), Cornerstone makes it painless for me to own a rental. They truly do take care of everything, and I can enjoy my retirement without worry or nagging phone calls. UPDATE 2024: several years since my initial review, and things are still great with Cornerstone.
Experiencia fantástica: They let me have peace throughout the past fifteen years in managing my property, a great property management company. I took the house back recently, and they did a good job in coordinating and handling the fixes identified after handing over the house back to me.
Thank you for the feedback Richard! I hope all is well. We're grateful for your business. -Brad B.
Experiencia positiva: Grateful for a good experience with Cornerstone! They inspected pre-move in and took care of all aspects of renting out my place! I also appreciate their prompt response to my inquiries. Will use their services again! Good job!!
Thank you Aida, it's been a pleasure working with you!
-Brad B.
Experiencia fantástica: Been with Cornerstone for 2 years now after changing management company for the third time. They are really good with what they do, they take care both the owner and the tenants. Also, they will take care of your property in terms of thinking in a long run.
Experiencia negativa: Cancels appointments an hour before the viewing. Very unpleasant after driving long distance to visit When we called about it, they said "it's the system" like it is not their company's system
Hi Emre, I'm sorry that we had to cancel a tour an hour before you were scheduled to see it. Sometimes there are things that come up that are not in our control. In these rare cases we try to give as much notice as possible to save prospects time. We'd like to make it up to you, feel free to call us to discuss this issue and if you're still interested in seeing the property at 408-377-3000.
-Brad B.
Experiencia fantástica: Cornerstone has been a great help in managing our property. They are quick to reply when we have a need or question. They have a high level of customer service and have been easy to work with. We made a good decision when we chose Cornerstone.
Experiencia fantástica: Cornerstone is super professional and efficient in managing our property. They are very responsive and also of great help to fix issues at the property!!
Experiencia fantástica: Cornerstone has been super responsive and helpful with our rental management needs. Long responds quickly to our questions and we have been grateful to have peace of mind that our tenants are well taken care of!
Thank you XW! Glad to hear that things are going well!
-Brad B
Experiencia fantástica: Cornerstone Property Management team did a great job to manage our 14 units apartment in Mountain View during the past few years.
Experiencia fantástica: My daughter has a rental house in San Jose. The last tenant did over $23K in damages, and did not leave the premises until I forced them out. After fixing the house, we started to look for a property management company to run the day to day operations. We found Cornerstone Management and hired them to run the rental. They were able to get more monthly rent than with previous tenants, and they are on top of everything. We are very pleased with Cornerstone, and highly recommend this company. Wayne C.
Hi Wayne, thank you for the kind words! It's been a pleasure working with you. Hope all is well!
-Brad B
Experiencia fantástica: We are very glad that we picked Cornerstone Property Management to manage our property. CPM has been fantastic in the year it has been managing our property and would love to recommend if anyone out there is looking for a property management company. Great management, great team and very professional.
Thank you Bille! It's been great working with you! We appreciate your kind review. Hope all is well.
-Brad B.
Experiencia fantástica: We have had our property with Cornerstone for probably 30 years now which is an indication of how satisfied we are.
Experiencia fantástica: Our time at our rental has been great. We are starting our third year at this rental, and it has gone smoothly and fast. Any repairs that need attention are addressed quickly and efficiently. The homeowners are sweet and respectful. Overall, our experience with Cornerstone Property Management has been a positive one.
Experiencia fantástica: Great experience. They keep us posted on everything. Very reliable.
Thank you for taking the time to leave us this fantastic review!
-Brad B
Experiencia fantástica: I wish I had Cornerstone years ago to manage my property. They have made my life so much easier. They communicate directly with tenants to collect rent, resolve issues., etc. I receive monthly check in my account. It’s a great partnership.
Experiencia fantástica: Cornerstones is always conscientious in addressing the concerns of the renters and owner.
Hi, we sincerely appreciate you taking the time to leave us this rating! Hope you have a happy Thanksgiving!
-Brad B.
Experiencia fantástica: Cornerstone has done a great job in managing my property and are very happy with their professional service. Brad and his team are very nice, professional, super-efficient and enjoyable to work with. They handled all repairs, maintenance, contracts and accounting tasks in a professional, efficient and timely manner. They strive and work hard with all parties involved, their accounting portal is easy to navigate and always keep a very high bar for the quality, turn-around times and complete customer satisfaction. I would highly recommend Brad and his fantastic team if you are looking for reliable and efficient property management! Thank you, Cornerstone!
Experiencia fantástica: Cornerstone does a great job managing our apartments; maneuvering through vacancies, renovations and finding suitable tenants. We have used them for over 10 years and are very happy with their service.
Experiencia negativa: I have a language barrier. English is my second language. I feel like I'm being discriminated against by Cornerstone Management. It is difficult for me to express my thoughts, feelings, and needs clearly when communicating face-to-face or by phone in English. I'm a tenant of this house. On September 10, my house was flooded because the washer on the second floor broke down. The ceiling of the first floor, the wall of the first floor, and the second floor around the washer were damaged by water. (It was the second time of water leaked. there was water leaking from the washer in the middle of August.) My family got accommodation and have lived somewhere for 6 weeks. Women, Ang~ of Cornerstone Management is supposed to update me on the construction situation of my house. In the first week, my house was equipped with large warmers (fans) and dried the whole house for a week. And nothing went on for three weeks. I sent several emails to Ang~. She emailed me back once and said that she hadn't heard anything from the construction company yet. So I called ServPro directly, who worked on the drying process, and the ServPro guy said that the construction was not working because of the house owner's insurance. (Actually, the house owner's insurance company stopped by my house 9/11/23 and they inspected my house.) And then I waited another week or so. After that, Cornerstone Management still didn't contact me first. I spoke to Supervisor Bra~ on the phone because I was not able to wait any longer. The supervisor Bra~ said the construction would be completed in a week. The day to be completed is tomorrow (10/18/23). I stopped by my house this afternoon. I expected almost everything to be done. But my prediction was wrong. The construction on the second floor was not underway, and the broken washer was just left on the second floor. I discussed the construction schedule by phone with Cornerstone Management last week, and they said everything would be completed by tomorrow. When I stopped by my house this afternoon and thought that the carpet cleaning would be impossible until tomorrow. I called Ang~ again. She said she didn't know when the carpet would be cleaned. What a ridiculous situation this is!! How can I get in and live in that dirty house in that dust pit that has been empty for six weeks and all my walls and carpets in the house have been ripped off? It's ridiculous.!!! They said it would be completed by tomorrow, otherwise, they should have contacted me in advance. Because I have to extend my current accommodation again now. They never cared about my family's situation. They never contacted me first or told me about the construction situation. I always contacted them first and asked them to proceed with the construction. They should have told me the exact construction schedule. Because my family is now experiencing a very inconvenient situation and paying a lot of extra money. They are not paying any attention to the tenant's situation. I'm not telling a lie. This is true. It's really disappointing. One day I will buy a house. And I will never choose Cornerstone for management for my house.
Hello Hye, I'm not sure why you believe that you are being discriminated against, but I can assure you that we would not tolerate anything of the sort in our business. Regrettably when major water damage happens it is a difficult and sometimes lengthy process working through insurance and contractors to build back what was damaged. There were some delays in getting approvals from the homeowner's insurance company and adjuster, for that we apologize. Unfortunately we don't have much control over the process, but we are glad that you and your family are back in the home.
Also, thank you for meeting with me to walk the project so that we can ensure that the property is cleaned up and looking like it did before the water damage. We'll continue to work to get any loose ends tied up so you can go back to enjoying the townhome.
-Brad B.
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