Legacy Property Management

Experiencia fantástica: This review is for customer service agent Pedro. Pedro went above and beyond to assist me with a technical issue this morning. He was friendly, knowledgeable, and patient, and I very much appreciate his help.

Experiencia fantástica: Pedro was extremely patient throughout this process. He was also very prompt in his response time. I really appreciate the professionalism!

Experiencia fantástica: I’ve been renting with RPM for three years now across two different properties, and the experience has been consistently great. Maintenance is always on point, and they’re quick to respond whenever something comes up. Big thanks to Connie for her professional and friendly management…truly makes a difference.

Experiencia negativa: (Concord, CA office) I want to view a property. Unlike everyone else, in order to do that you must jump through computer hoops without ever speaking to a person. I have taken a photo and downloaded it 3-4 times. It can be hours or minutes until it gives me the message that my tour was canceled because they need my ID. There is no way to get in touch with anyone to fix it. Everything leads to a computer without options to HELP.. I called the main number and was hung up on twice. Once, I could hear someone in the background, but then it was just silence until the phone went dead. Once I spoke with someone who sent me a link to the wrong company. I’m just trying to rent a place. I have never encountered this runaround, waste of time and clear indifference before. Choosing a home is a personal experience and requires person to person contact. Not being able to get in touch with someone and/or speak with someone - after four or five hours total of trying to set up a tour - is a nightmare. Be very wary about using them as your listing agent and/or renting from them. If this fiasco is anything to go by, they must be horrible managers, and very hard to get in touch with.

Experiencia fantástica: Paola Perez was very prompt with the response and I was able to schedule my tour very quickly. They were very helpful.

Experiencia positiva: They are providing good service.one of their employees Paola Perez helped me on getting the availability of the property.Their service is quick and efficient.

Experiencia fantástica: Looking for a home to rent and Paola Perez has been such a great help with answering any questions and assisting with viewing the property. Of all the places I have looked at, this company has been more responsive and ready to assist than the others and I’m very happy to have found them in my journey to find a home. Thank you for all your help!

Experiencia fantástica: First I was getting frustrated but then I was contacted by paola perze she has been a big help with me trying to find a house every time I reached out to her she always reached back in a timing manner I really appreciate her taking her time to make sure I understood and knew exactly what I needed to do

Experiencia fantástica: Paolo Perez was very kind and helpful with me today answered all my questions in a timely matter I appreciate the kindness

Experiencia fantástica: I got assisted by Paola Perez and it was a great experience. Outstanding customer service provided by her. She was not only friendly, but also very fast in her response time making the process so much more easier.

Experiencia fantástica: It was easy to get in touch with this company. Paola Perez walked me through the process. I was able to schedule house viewing same day.

Experiencia fantástica: It is a good property, spacious rooms and big backyard. I wish I can apply but I would be living with my brother his wife and 2 kids and one room is only accessible from a common area which can also be a room. Also to go out the backyard through the sliding door we have to access to that common area which is also regarded as a room. But if it was only me or only my brother and his little family it’s a high recommendation for this property. Thank you. I was guided by one Paola Perez and he/she did a great job in guidance for the viewing of the property, thank you so much Paola , appreciate all your assistance. Best regards

Experiencia fantástica: Sam was super helpful and patient. she helped me to the best of her ability, went out of her way and got me approved for my house tour

Experiencia fantástica: Paula Perez help me she was very helpful answered all my questions I think Real Property Management is straightforward helps you get a place will pass along info if anyone Acts have to find your house or an apartment

Experiencia fantástica: Great communication with Paola Perez! I was able to get details about the place I was viewing and more in the same day.

Experiencia fantástica: They doing great job in here, i always suffering of get to see the property before i rent it but here it's easy, thanks, And thanks Paola Perez for help and good service

Experiencia fantástica: Paola Perez did an absolutely fantastic job helping me out the last few days. She was very committed to helping me anyway she could. Real property management select are 100% legit and I would highly recommend

Experiencia fantástica: Paola Perez , was fantastic. We were able to view the property on our own. And she responded so quick and effortlessly. She answered our questions and sent the information we needed for our application after we viewed. Thank you for your help, Paola!

Experiencia fantástica: Great Experience. Paola Perez was very flexible with my chaotic schedule. She went out her way to work with me and we figured out a time that works moving is stressful enough she made it a little peaceful for me in the process of looking for a home great agent. Thank u.

Experiencia fantástica: Paola Perez was very helpful and professional. They responded in a timely manner as well.

Experiencia fantástica: Paola Perez attended me and without a doubt she is a very kind and professional person

Experiencia fantástica: The property was very beautiful and I had a great experience. Paola Perez was very kind and helpful in communicating what to do and where to go for viewing the property.

Experiencia fantástica: Paola Perez coordinated a tour for myself my fiancé recently. While we are passing on the property, I would use Ms.Perez again for any coordinating or questions needed.

Experiencia fantástica: The service I received from Paola Perez was outstanding, she listen to the problems I was having and quickly resolved it.i wish there were more people were like her.

Experiencia fantástica: Paola Perez was very prompt and helpful scheduling our viewing. We appreciated her professionalism!

Experiencia fantástica: Paola Perez reached out regarding a tour and she was very helpful with getting me a tour in the evening to accommodate us. She made sure we completed all steps and asked if we needed any additional help. She was a great help through this process and made everything very seamless. Thank you Paola !

Experiencia fantástica: Paola Perez was very professional in her work when she contacted me. She helped set my viewing everything went well and smooth. Friendly staff like this makes you want to rent from their company.

Experiencia fantástica: Paola was truly amazing assisting us throughout the viewing process.

Experiencia fantástica: Paola Perez was very helpful and professional... She made viewing a property seamless. She is a gem!

Experiencia fantástica: I like the way Paola help me with my questions about the property. I was interested in. And she was patient with me. She took her time explaining everything to me. Thank you Cassandra Pugh Riley

Experiencia fantástica: I received help from Paola Perez, she was very kind and polite, answered all my questions (there were many) Overall, a very pleasant experience!

Experiencia fantástica: Paola Pérez is very helpful! She scheduled my self scheduling tour at a time of my convenience. Very communicative and professional.

Experiencia fantástica: Paola Perez is a good agent. Responds to emails on a timely manner.

Experiencia fantástica: Paola Perez was very helpful in helping set up a house tour that we are interested in Paola made it very simple I would recommend Paola Perez to everyone I know that is looking for a home

Experiencia fantástica: Paola Perez went above and beyond for me two days in a row. Very attentive and helpful. Making this process very easy and smooth. Looking forward to working with the company in the future.

Experiencia fantástica: We received exemplary customer service from Paola Perez while viewing our dream rental home. Thank you for the 10 Diamond satisfaction experience. Merry Christmas to the team. Sincerely, Simone Renee.

Experiencia fantástica: I received assistance from Paula Perez, who reached out to me, in a timely fashion and provided me the information that I needed. And followed up with me the next day. Thank you in advance for your help P.P.

Experiencia fantástica: Paola Perez gave me excellent service. She made sure that I received all the information that is needed for me to view a home. Also made sure that the information I received via text match with the information I received via email. Very good customer service

Experiencia fantástica: Customer service was wonderful. Paola was very quick and responsive to all questions and got me into a property I wanted to see within 24. I was able to book the date and time that worked for me. Thanks for the help In Finding a rental.

Experiencia fantástica: My Rep P. Perez was very professional. She made things clear and easy and always messaged back quickly. I really appreciate her!

Experiencia fantástica: Paola Pérez was very helpful and patient. She guided me through the process of applying for a view and assisted me in any further questions I had.

Experiencia fantástica: Paola Perez has been awesome! Her communication with me has been excellent and she’s very friendly and helpful!

Experiencia fantástica: I was working with Paola Perez and she was swift and thorough in answering all questions I had. Very helpful!

Experiencia fantástica: Place is very nice, has everything that one home needs to have, except floor downstairs, which is damaged, everything else is ok. Paola was very helpful and nice, and answered all our questions. Very professional and efficient.

Experiencia fantástica: Poala was so kind and helpful. I appreciated her assistance so much and hope to work with this agency!

Experiencia fantástica: Paola Perez was a fantastic help. She was informative and patient with me while I gathered information.

Experiencia fantástica: Paola Perez was very professional. She responded very quickly and was courteous of my time.

Experiencia fantástica: Paola Perez was very professional and timely. When I asked anything she came and made sure I had the answers. Quick response to viewings and very open and accepting. Hopefully this review ages well as I'm currently looking for a house to sit down in for a while. Will update if I get a property with this company. So far great experience.

Experiencia fantástica: Paola was awesome! She made sure everything worked out for us. Also, she did it for us right away. Thank you Paola!

Experiencia fantástica: Paola Perez was very prompt with her responses and addressed my questions. Additionally, the viewing was a self guided tour and it would’ve been seamless if I did not misread the instructions but do so accordingly and you will agree that viewing any property the way this company handles it is the way all rental companies should! The property was clean and above my expectations just as the customer service! Thank you!

Experiencia fantástica: As one may know the application process for applying and viewing a property can be quite challenging; however, Paola Perez has made this experience great by being quick to respond, effective with communication and helpful! I give 10 stars! Thank you!

Experiencia fantástica: This service was great, fast, and the process was simple. Paola Perez responded fast and made scheduling easy. Thank you

Experiencia fantástica: I would like to Thank Paola Perez for her outstanding customer service and being so helpful and professional while we were speaking to her over the phone regarding a rental property. She was very knowledgeable and patient!.. she helped us through the whole process. People like this is what gives companies like yours a good name!! Thank you!

Experiencia fantástica: I've been looking at rentals non-stop, and everyone knows how daunting that can be. With this management company I actually got to talk to a real person throughout the entire experience. Paola Perez was sweet, super helpful and quick to respond. I found the perfect house with her help, and now I'm just about to submit my application and hopefully get into the cutest house! 10/10 would recommend Paola to anyone looking and going through this company.

Experiencia fantástica: I loving the house details and great to greet Paola Perez for showing the home to us. I have a great time seeing the home

Experiencia fantástica: Very grateful to Paola Pérez for her assistance. Paola was always prompt and professional in her response to my request. Very much appreciated.

Experiencia fantástica: Paola Perez help me with schedule a visit to a rental property in Sacramento, she was quick, concise and fast, making the process smooth, thank you Paola for you help!

Experiencia fantástica: Paola was fantastic. They texted me directly to assist with scheduling a tour. They were clear in the clarifications of things. I was extremely happy to deal with someone so well trained in their job.

Experiencia positiva: Paolo was helpful in coordinating my self-guided tour of a condo in Sacramento. Although there was much confusion during my first request & confirmed viewing time, which left me unable to gain access to the property, I followed up my initial inquiry with a secondary request. After exchanging multiple text messages & clicking on email links she sent, I was able to view the condo later that day. While the unit seemed nice, I noticed several issues with the upstairs layout which would create issues for moving in larger pieces of furniture. While the unit was clean & had all the necessary amenities, it did not provide user-friendly ergonomics of functionality.

Experiencia fantástica: I recently had the pleasure of working with Paola Perez, and I couldn't be more satisfied with the excellent service she provided. From the moment I reached out, Paola was incredibly responsive, promptly addressing all my inquiries with clear and thorough answers. Her professionalism and dedication to customer satisfaction were evident in every interaction. Paola's attentiveness and efficiency made the entire process smooth and stress-free.

Experiencia fantástica: Paola Perez made scheduling to view properties as seamless as possible. Even when I contacted this agency last minute for a same day tour I was accommodated kindly.

Experiencia positiva: HPM is great and their homes are some of the nicest we've viewed in Sacramento. The staff was helpful and patient with questions, especially Paola.

Experiencia fantástica: PAOCA PEREZ made It was very easy to schedule a viewing great she was easy to communication with, she even made it easy to access property. Thank you for all your help.

Experiencia fantástica: Very happy with communication. Paola Perez helped me and was able to schedule a viewing on the same day.

Experiencia fantástica: I was taken care of well and I was given quick responses. The process of booking a tour was not difficult and smooth sailing. Paola was a great help!

Experiencia fantástica: Paola reached out immediately after I requested to view a property and has helped me along the way. I was able to schedule a viewing almost same day, and all of my questions were answered. Thank you Paola for your help!

Experiencia fantástica: Paola was amazing! She is very polite and responded to my requests promptly. She was available to assist with the viewing process.

Experiencia fantástica: Ms. Paola Perez was very prompt in responding to me and also very helpful. I look forward to continuing to work with her.

Experiencia negativa: Paola Perez was the only helpful employee at this company, unfortunately. This company takes your application money and strings you along the application process. We will not be working with them now or in the future. Very hard to get someone on the phone.

Experiencia fantástica: Great customer skills. Responded within a great amount of time. Paola was great and was able to help me view a tour right away.

Experiencia fantástica: I want to thank Paola Perez for her help in guiding me in getting to where I'm supposed to do in order to go and view the rental house I'm trying to apply for. She is very helpful and very friendly. Thank you so much.

Experiencia negativa: Paola Perez scheduled an appointment to self show the property and I never received a lock box key code to let myself in to see the property. I stood here for 30 minutes; its cold and there are mosquitos flying around. This was not professional, if 5pm was not a good time... Paola should have said so.

Experiencia fantástica: Paola Perez was timely and efficient with setting me up for a viewing. She even contacted me by phone when she didn’t hear from me by email which I truly appreciate because I’m horrible at checking my email in a timely manner. She walked me through the steps and made sure I was able to successfully schedule a viewing. Thank you Paola!

Experiencia fantástica: I had an extremely pleasant experience scheduling our self-guided tour with Paola Perez. It was very seamless and easy to understand. Thank you Paola!

Experiencia fantástica: Paola Perez was very helpful and timely with my experience. I stayed in contact with her every morning for a week to stay up to date with my application. She let me view the apartment multiple times and answered all my questions right away. My family and my application is currently pending but we hope to be approved and to keep doing business with RPM.

Experiencia fantástica: Paola Perez’s customer service is professional. Communication was straightforward and helpful. Overall, the service was easy and efficient.

Experiencia fantástica: Great service! Paola helped me greatly today with their service and my fingers are crossed hoping for an even better outcome. Thank you Paola!

Experiencia fantástica: Paola Perez has been a great help! Right on time with responses quick and efficient. Takes her time to ask proper questions and to make sure our questions are answered. Couldn't have ask for anything better.

Experiencia fantástica: Paola was very nice and able to respond to me in a timely manner. She was very helpful and accommodating.

Experiencia fantástica: Paola Perez was amazing, she answered all my questions through text as I explained I wasn’t allowed to take calls at work. She sent over the information quickly and was very responsive and respectful in answering my questions. She also made sure I had all the information I was searching for. She also told me to reach back out if I had anything further to discuss after I seen the property. She was very helpful and friendly

Experiencia fantástica: Paola was very polite and professional. Very efficient and quick. I requested to view last night and she contacted me the next morning and got me scheduled for viewing that day.

Experiencia fantástica: Paola was very helpful with getting me set up to view rentals. She responded quickly and helped to answer my questions.

Experiencia fantástica: I had a good experience with PAOLA PEREZ customer service , she was sure you anwser any question I had and took the time to provide me with all the extra information. Very good customer service

Experiencia fantástica: Paola was very helpful and easy to work with! She was very fast at replying with any questions and I love how they offer viewings after 6pm (I work 9-6) which made this process easy. I look forward to working with them.

Experiencia fantástica: Very easy process to arrange a time to review the rental property. Paola was very responsive in communicating steps for the self tour. Thank you!

Experiencia fantástica: PAOLA PEREZ was great! Her customer service is excellent and after I confirmed my viewing she still checked on me to see if there was anything else I needed or had questions with. One of the best!

Experiencia positiva: Staff has been responsive and communicated well. I spoke with Paola who helped us set up a viewing as well as provided us with what was needed to qualify. This helped us in deciding if we should proceed or not before spending money for application fees.

Experiencia fantástica: Paola was very helpful and easy to work with. She was able to schedule me for a tour the same day I contacted the company about the property!

Experiencia fantástica: Paola Perez was really great at Helping me answer all my questions, and responded fast in a timely matter

Experiencia fantástica: Paola responded quickly to my request to view a property. She was helpful and got me set up very fast.

Experiencia fantástica: Texted me information and scheduled a viewing with in 24 hours of initial call! Easy process and Paola was very helpful with any questions I had! Very excited to see the property

Experiencia fantástica: I was applied to tour a house and received a text with the information on how to do so. Paola was extremely helpful with the process and answer questions. Even when I thought the texts weren’t coming back fast enough I decided to call in and surprisingly got Paola on the phone. She was able to answer all my questions and provide me with my next steps.

Experiencia fantástica: Paola was such a great help! They responded very quickly and were able to get everything sorted out in a matter of minutes. I had trouble uploading my ID and they were more than happy to help me solve the issue. I could not recommend anyone better to help me schedule my tours. Thank you Paola!

Experiencia positiva: Paola was really helpful! In terms of the house. It’s very beautiful! We just thought t he sink in the master bedroom Was Funny and had questions tu ins about the missing washer/dryer units.

Experiencia fantástica: Paola Perez was very prompt and courteous when viewing properties. She gave clear directions and accommodated my need to push my viewing back due to work running over.

Experiencia fantástica: Paola is great. She helped me with everything and in a very quick and efficient manner. If I could rate her a 10 I would. Thank You so much Paola!!! Nina Camacho

Experiencia fantástica: Paola was incredibly respectful, timely with responses, professional and helpful. Though I did not end up looking at the property, she was pleasant to communicate with and left a very positive impression.

Experiencia fantástica: Paola Perez was fast to respond to my questions. Actually she called back the same day when I left a message. Very helpful!

Experiencia fantástica: Paola was very quick to respond to my questions and helped me through the process! Overall I had a great experience!

Experiencia fantástica: The support from RPM was great. Our viewing was coordinated with assistance from Paola and she was very clear, friendly, timely.