334 Property Management

Experiencia negativa: Please do not rent from this company. They are so unprofessional. Since I moved in, it has been unprofessional. They have an office here in Montgomery, but if your payment is late, you have to mail it to Blue Springs, Missouri. I asked how much my payment was with late fees, and they told me. I sent what I was told. I was still charged late fees until the payment posted after I sent a screenshot of the receipt and tracking number. The owners act like they care, but they don't. It’s a very horrible company to rent from. I will not rent from them again. They will just take your money.

Experiencia negativa: The self-tour option was great. The lady that answers the phone was very helpful when I called. However the application process was a quick money grab. The application fee was $69 and is handled by a third party company Findigs. During the application process I learned I had to submit a separate application and pay another $69 for my son who recently turned 18 and just graduated high school. I explained to Findigs that did not make sense because he has no credit history nor is he employed considering he just graduated. I was told technically he's legal since he is 18 so you have to pay an application fee for him. After waiting 4 days for a response I was denied. I called Casey to see if he could tell me was my son's application the reason I was denied and to see if he could look at my application. His response was they use Findigs and it's either a pass or fail with them and there is nothing he can do. He had no concern for my application.

Experiencia fantástica: Casey was amazing. The move in process was easy and he is extremely patient. Thanks for everything.

Experiencia fantástica: Maintenance department was awesome

Experiencia fantástica: Katie Joe in the maintenance department was very helpful!

Experiencia fantástica: Really love Katie Jo’s professionalism!! Thank you Katie Jo!

Experiencia fantástica: I've lived in a lot of rental properties and I have to say, the maintenance team at 334 is outstanding. I've never been able to say that before about other rentals companies. Thank you for your consideration and help.

Experiencia fantástica: KJ and the maintenance department were extremely professional and helpful.

Experiencia fantástica: KJ and the Maintenance team were great and very helpful. Couldn’t be more pleased!

Experiencia fantástica: KJ and the maintenance crew exceeded my service expectations. She was reliable and responsive and took care of everything in a timely fashion. Thanks KJ!

Experiencia fantástica: KJ and her team were so easy to work with I will definitely be recommending them for future projects.

Experiencia fantástica: KJ and the maintenance team were amazing. Very professional and made my day. Thanks so much

Experiencia fantástica: Just wanted to say I had a great experience. Thankful for Kj and the maintenance crew! Very helpful. I give them 10 stars!! Thank you

Experiencia fantástica: Thanks KJ for taking care of all my needs, I need more people like you in this life.

Experiencia fantástica: I don’t normally leave positive reviews because I guess I expect a certain amount of professionalism with people and services I use but KJ and the maintenance department has been incredibly helpful, not only did they fix my issues but they were very informative about what the issues were and how to prevent them going forward.

Experiencia fantástica: Among the the last 2 years that I’ve been with 334 I’ve had very few issues with my property and the customer service with maintenance and repairs has been amazing, prompt and polite service for everything including a small flood I had.

Experiencia fantástica: KJ and the maintenance department was Extremely helpful!

Experiencia fantástica: KJ and the Maintenance department could NOT be better to work with. She rocks!

Experiencia negativa: I’m kind of saddened to leave this review but I want to help others avoid the level of professional DISHONESTY I experienced..I rented from this company for 2 years..My experience with the home itself was good I only had minor repairs that needed attention. It did take a couple days to be addressed though.. I’ve only had experiences with 3 of the office workers and all of them have a nice nasty vibe. I don’t hold that against them because I get it in this type of business you have to have tough skin and there are A LOT of renters that make renting hard. I never gave this company ANY problems and they NEVER even heard from me until late last year and that was only because I started having safety concerns about the neighborhood (it’s bad when you have law enforcement telling you to move).. I paid my rent ON TIME and was NEVER late not even once! & I honestly probably would’ve still been renting from them for another year if these events never happened. Now I know it’s not their responsibility to keep me and my kids safe BUT I was very open and honest about things. Against my better judgement I trusted them and the verbal promises made to me. Although they did help me some, I found myself still in a lose-lose predicament and they couldn’t careless.. I could go on a rant and say all sorts of negative things but I won’t.. I will say If you want an honest and empathetic rental experience THEY ARE NOT IT!!!! They will legally get over on you and not bat an eye. But if you do so happen to take a chance with this company make sure you get EVERYTHING IN WRITING and that there’s no loopholes they can get through to spin things in their favor if life gets to lifeing on you.. Do not make the mistake I made of that. My experience with them in the end was an eye opener. I don’t recommend renting from them but everyone has different preferences and experiences so take into consideration of all the low ratings there’s a lot of truth there. No matter how great of a tenant you are, YOU ARE STILL JUST A NUMBER! ** Poor Customer Service Very Dishonest**

Experiencia fantástica: Casey made my experience easy and enjoyable

Experiencia fantástica: Straight to the point!!! Awesome guy!!’ CASEY JOHNSON made it easy to rent!!!

Experiencia fantástica: Working with Casey was as professional as it gets for finding a place to rent. Very outgoing personality and charismatic to say the least. I was able to contact at anytime and got an imediate response. Anytime I needed maintenance done the response time and proficiency was amazing. Thank you for your excellent service.

Experiencia fantástica: Casey was very informative and helped me in every way possible

Experiencia fantástica: Casey made it easy to move!

Experiencia fantástica: Casey made it so easy getting us in a new home.

Experiencia fantástica: Casey was by far the most professional person I have ever worked with. Promptly answered all questions, and mitigated any concerns that my wife or I had during the process. We highly recommend him to anyone we can.

Experiencia fantástica: Casey made it easy to rent

Experiencia fantástica: Casey makes renting very easy!!

Experiencia negativa: Expecting tenants to have a 620 is ridiculous. There are reasons people need to rent before buying. Mortgage companies require a 620. Having a 620 does not automatically mean someone has great payment history. It’s all about your income to debt ratio. Denying people to view a home without even pulling a report is A “legal way” for your company to discriminate against a certain group of people. News Flash !! Everyone is having a hard time making ends meet!!!! FYI, I just sold my home and yes my credit fell over the years from little utilization not me not making on time payments. DO BETTER !! I will take my money elsewhere !!

Experiencia negativa: Small company with totally no customer service. Will not give a deposit back for up to 60 days, but it literally would take her 20 seconds to do. They aren’t that big. Came from the general manager herself.

Experiencia negativa: Company is scummy. Will not give you back your deposit. They will worm out a way of keeping it despite everything being on your side.

Experiencia negativa: My experience with 334 started well enough. I bought 4 properties managed by them and as time went on the communication became sub par to say the least. They did handle repairs as needed so my complaint is not there. My complaint is with management and communication. As this was my first investment in Montgomery, I was specific in asking to be consulted on the lease renewals and rates which never happened, so I started moving properties to another PM. I made the decision to move the rest of the properties when I was charged for tenant damage that was not brought to my attention. When that units rent came up short it took 10-12 emails to get a straight answer which was, 334 allowed the tenant to short the rent to pay the repair, so I was still shorted monies due. Upon delivering news that I wanted to move the properties 334 promptly transferred the leases and deposits, and only then did they decide to charge a gouge/cancellation fee of roughly 1.5 times the mortgage of these properties because I had not given 30 days notice. This was part of our agreement, however a simple email back stating that would have avoided this review. I was happy to give the 30 day notice instead they did it in a way that could not be undone. They did reduce the fee, however it was still ridiculous and they held the properties hostage until paid. Bad business practice to say the least and my current property manager was shocked they would act this way. If you're an investor looking for a Montgomery PM I 100% do not recommend 334.

Experiencia fantástica: Casey Was Awesome And Great Help

Experiencia negativa: If you’re looking to rent, find a company you can trust! BMB property management is the definition of slum lords. I have been renting from them for almost two years. When my family and I first moved, we encountered nothing but problems. BMB Property management stated that the police emailed them for a noise complaint, but NEVER forwarded said email to me. When I asked the neighbor about the complaint, she stated, and I quote, “The Office Manager told me to call the police so they could have grounds to evict.” When confronted, the manager stated that the neighbor was “emotional” and everything was good. Fast forward to July 2021, the property I’m renting was listed as for sale, but the company never told me, I found out by seeing the listing on Zillow myself. When I called the office to ask about it, they stated, “You will not have to move, they’re just looking!” That ended up being a lie. There was a lockbox placed on my door that was never removed. The realtor would often let themselves in and would allow different people in our home WITHOUT MASKS. They would put notices on the door saying it was maintenance, when it reality it was a showing. They illegally broke our list and gave my family and I “Notice to vacate” without any prior warning. BMB property management is the ABSOLUTE worst company to rent from. I have NEVER been late on rent, but now they don’t care to put my family and I out after continuously lying. On top of everything, they had the audacity to ask for rent after giving us exactly 1 month to move two months into a renewed lease. This company also communicates via text. They were texting important information that should have been handled verbally.

Experiencia positiva: Great Property Management. Quick to respond and professional.

Experiencia negativa: This place is sorry as hell, they NEVER CALL YOU BACK!! We put in many requests for them to come out and check problems we have been having..for example when we wash clothes the water comes up the sink and all out the back of the washing machine as well as in the bathroom, leaving disgusting water behind.. on the floor, in the sink and in the bathrooms for us to have to clean!! It’s like a sewer!!!!Our air has not worked right since we moved in! The heat works in half the house!!! The house is old and the pipes are all jacked up!! They tell us they are coming and NEVER DO!!! We have NEVER been late on our rent but we can’t get them to come out and do the bare minimum!!! This is the worst company I have EVER seen in my life!! I don’t recommend ANYONE to this place!!! If I could give them 0 Stars I would the Only reason they get one start is because that’s the only way I could write this review!!! If you can deal with no call no show and all the run around this place is for u!!! They are rude and unprofessional!!!! The owner of this place is the worst he has his own personal workers to come out and fix things that they are not qualified to fix!!! It’s the same person for each job (maintenance man)!!!! I NEVER LEAVE REVIEWS BUT THIS WAS MUCH NEEDED!!! I FEEL EVERYONE SHOULD KNOW ABOUT THIS HELL HOLE!!! once you sign a lease with them YOU ARE STUCK BEWARE!!! This place is NOT LIVABLE!!!!

Experiencia fantástica: Casey was awesome! He helped me find a place within my budget and at a great location! I was able to view the property and sign the lease within the week! He was super helpful and professional! Thanks again!

Experiencia fantástica: Casey is a professional in every step of the process. Helped find a place, got us in same day to see the property and lease was signed within the week! Made a stressful last minute move feel seamless.

Experiencia fantástica: Casey has made our process so easy and worked with us very closely.

Experiencia fantástica: Casey Johnson is the best he’s very professional and did a phenomenal job with helping us find the perfect home for our little family. This was my first time renting and everything went smoothly. Highly recommended going to him if you’re looking.

Experiencia fantástica: As a first time renter, I couldn’t believe how easy they were to work with. I’ve been renting with them going on two years, and I couldn’t ask for better service. All maintenance requests are handled in a timely manner, and the ease of paying my rent w/o leaving my home has made my experience even greater. Thanks for all you do !

Experiencia fantástica: Very easy and simple to work with. As a renter, I really like how they do their maintenance. Better than the last place I lived at. They have a sense of accountability for maintenance requests.

Experiencia fantástica: Casey is the man! Helped me find my house with ease.

Experiencia fantástica: Very prompt and efficient. Two thumbs up.

Experiencia fantástica: Casey was fantastic! We wouldn’t want to work with anyone else. 10/10 recommend.

Experiencia fantástica: Casey helped me find my house and did an amazing job!

Experiencia negativa: Update: I did eventually get something worked out to where maintenance will come out but it took entirely too much time and effort for this to happen. Also I was given a bottle of mildew remover.. didn’t work and the cabinets still look like this. So far I’ve been renting from them for almost 2 months and since day one there has been a maintenance request in and no one has reached out on the phone to address my issues, one of which includes mold I discovered in my kitchen after move in. These pictures are cabinets in my kitchen that I have yet to put anything in since moving in. I’ve only been told someone has been assigned to my request but not a response as to who or when anyone can come out to help fix. Some understanding and better communication isn’t asking for much here.

Experiencia fantástica: Casey was awesome, 10 Stars. I never thought getting my new place would be so stress free!

Experiencia fantástica: The whole company is great, very professional, responsive, and easy to work with. I will never use anyone else.

Experiencia fantástica: This review is specifically geared towards Harold - the inspector, who was awesome might I add. Harold was very kind, easy going, and great to work with! We established greaT repport. I truly appreciated how he handled my move-out more than he knows. Wouldn’t hesitate to work with him again in the future at all! Thank you again Harold!

Experiencia fantástica: Harold along with BMB Properties have been great with all of my service request/needs. Harold and the staff are friendly and always there when I need them. Being a resident for over 6 years, I highly recommend. Thanks!

Experiencia fantástica: The staff is friendly. They respond to maintenance requests in a timely manner. They keep you updated on any changes being made. I've lived in my house 3yrs. I have no complaints.

Experiencia fantástica: Harold was great! Very knowledgeable and friendly.

Experiencia fantástica: I enjoyed talking to the staff , found them helpful and knowledgeable about property management issues . Mr Harold is an easygoing and fun guy to talk to .

Experiencia positiva: 334 manages the rental next door to me and has been very responsive when I have contacted them regarding the home and a few issues we had with the residents. Thank you!

Experiencia fantástica: Casey is definitely a wonderful person. He made the whole process of renting a house EASY

Experiencia negativa: Man this company is very unprofessional. I been with them for 5 years. Went from my a/c broke, had to stay in a hotel for a week. They acted like they didn’t want to reimburse me for my hotel stay and for all my food that spoiled in the refrigerator. Then this year they started putting rental insurance added on to the rent. So one day I put in a work order and since I have rental insurance, the insurance should’ve been applied right? WRONG!!! Man they added the damages to my rent making me pay $200 more. Not to mention they didn’t even notify me about the charges I found out when my fiancé went to pay the rent. Now mind you the house ain’t worth what I’m paying rent for and they have the audacity to add more money to it. So I goes to the office to talk to the owner about why the damages are added to my rent and he acted like he didn’t wanna help or talk. I pay my rent on time and don’t miss any payments since I been here so if you just want some where to stay please look somewhere else before them.

Experiencia fantástica: Awesome customer service and quickly returns calls, no wait for repairs or issues

Experiencia fantástica: A great company. Great office staff.

Experiencia fantástica: KatieJoe is a genuine person! Very willing to help out whenever there is a problem. You can tell she cares whenever we talk.

Experiencia fantástica: Katie Jo is awesome every time I call she is more than helpful and always has the answers

Experiencia fantástica: Casey did an amazing job! He was very patient and helpful! He made the process very easy!!

Experiencia fantástica: Called 334 to inquire about their services on potential investment opportunities in the area, KJ has been nothing but amazing answering all of my questions and providing local insight and knowledge of the area.

Experiencia fantástica: Casey was friendly and professional in the rental process. Great company to work with.

Experiencia fantástica: Casey made finding my home easy!!!

Experiencia fantástica: Casey was the best! He made finding a home super easy and the whole process was smooth! Would definitely recommend!!

Experiencia fantástica: Professional team and awesome customer service. I will definitely be using these guys again!

Experiencia fantástica: Great company! Highly recommend Shannen and the team!

Experiencia fantástica: Casey Johnson was tremendous in helping us getting in our home. Great communication. Great with information. Thankful for him.

Experiencia fantástica: Casey was very good and professional getting me into a home!

Experiencia fantástica: Casey is excellent and very helpful!

Experiencia fantástica: Casey was nice and friendly. Provided excellent service for me and made the process so quick and painless.

Experiencia fantástica: Highly recommend Shannen for anything you need!! A true professional who will go above and beyond to help you find whatever you are looking for. She takes great pride in her work, and it shows. Always friendly and a great listener to your likes and dislikes. You won’t find anyone else who is ONLY interested in doing the best for you!

Experiencia fantástica: Had a few issues pop up one morning reached out and KJ assisted and she was AMAZING as well as she was quick and responsive!

Experiencia fantástica: Keeping properties occupied for investors and tenants happy with their property

Experiencia fantástica: I have had a great experience renting through 334 Property Management. They are very communicative and each staff member is always willing to assist with any issues!

Experiencia fantástica: The most professional, sincere and enthusiastic team in the business! As a property owner or as a tenant, you will receive the highest standard of service providing a hassle free experience. Leasing is a breeze and KJ handles any maintenance issues thoroughly and efficiently. Top notch group to manage my investments for the long term.

Experiencia fantástica: 334 property management is the best around! I definitely wouldn’t go anywhere else. They are so easy to work with and they make it stress free! I definitely recommend kj! Check them out!!!

Experiencia positiva: KJ handled my maintenance issues is a timely manner and was very helpful

Experiencia fantástica: I spoke with Kj on the phone recently, I had some questions and she went above and beyond for me when she didn’t even have to! She’s awesome! We need more people like her!

Experiencia fantástica: Very helpful, I called about a maintenance request and KJ was able to help me troubleshoot the issue right then and there.

Experiencia fantástica: Thankful for how fast Katie Jo was able to assist with issues I was having with my AC. They responded and handled the issue quickly which is crucial in this Alabama heat.

Experiencia fantástica: I really appreciated Katie Jo! She has been very helpful with handling maintenance issues.

Experiencia fantástica: Casey made it easy to rent. maintenance was on time and communicated well to address our issues. Highly recommend going with Casey for any housing needs!

Experiencia fantástica: 334s staff has been great. Started with an easy self showing and Casey helping me get the process started. Maintenance was easy to set up with the portal and the front office has been super nice throughout.

Experiencia fantástica: Casey was great to work with, the maintenance team addressed the few things we had quickly and communication was great the entire way through.

Experiencia fantástica: Casey does a great job with my rentals!!

Experiencia fantástica: 334 Property Management has been great, very helpful in managing my portfolio. They ACTUALLY handle maintenance effectively which gives me great comfort as an owner and investor. Highly recommend

Experiencia fantástica: I just can't say enough good things about this company. I was fortunate to have Casey working with me and he was extremely knowledgeable and we found the perfect property for me. I am very satisfied.

Experiencia fantástica: I highly recommend Casey as he is the BEST in his field. His clients are his top priority and he always goes above and beyond to ensure a smooth and hassle-free process. If you’re looking for a flawless experience, Casey is the person to go to!

Experiencia fantástica: Casey was very professional in helping me find a home!

Experiencia fantástica: Casey Johnson handles our rentals and he does an amazing job. He is very professional and hard working.

Experiencia fantástica: Casey has handled my rentals for years, very professionally and experienced in the area. Highly recommended.

Experiencia fantástica: 334 Property Management has done an excellent job handling my portfolio. As an out of state investor they put my mind at ease knowing my assets are taken care of.

Experiencia fantástica: I love the employes that work here! If you have an issue, they get it resolved in a timely manner! They serve me well & If I have something maintenance wise, I know I can count on them to get me taken care of & I am actually happy! Keep up the good work!

Experiencia fantástica: Everyone I worked with was professional and made the renting process quick and easy!

Experiencia fantástica: 334 Property Management has been extremely insightful and helpful during the process of purchasing my first investment property. I would definitely recommend their services!

Experiencia fantástica: 334 Property Management has been extremely helpful managing my investment portfolio and is very communicative!

Experiencia fantástica: Casey make buying and renting easy. Extremely responsive to my calls, texts and emails. Casey found exactly what I was looking. He helped me through both processes. Highly recommend, no better realtor out there!

Experiencia fantástica: Casey was the easiest most polite individual to work with on getting me in my new home. He made a dream come true