Homeland Neighborhood Management, LLC

Fantastic experience: Blake with Homeland does an excellent job in handling the issues in Castlewoods.

Negative experience: I had to wait over a month for approval for a roof repair because they were making up rules that were not listed in our covenant. Once I bypassed them and talked to my ARC chairman directly, I was able to get permission the next day. How these guys are getting four and five star reviews is beyond me.

Fantastic experience: Blake was helpful and had my request approved quickly.

Fantastic experience: Blake approved my request promptly. I was very pleased! Keep up the good work.

Negative experience: Based on the pattern of selective enforcement, lack of attention to critical maintenance, and misplaced priorities, I consider Homeland Neighborhood Management to be one of the poorest-performing HOA management companies I have encountered. My hope is that they find new Leadership to provided transparency, consistency, and responsible stewardship of the community or be replaced.

Fantastic experience: Blake has always been a go to for information and always willing to help as much as possible.

Fantastic experience: Thanks Blake for being so helpful!

Fantastic experience: Blake always is so helpful when we have questions! Thanks Homeland!

Fantastic experience: I love this company. Blake is a wonderful help and is always so helpful!

Fantastic experience: I appreciate how knowledgeable Blake is in all matters!

Fantastic experience: Blake is so helpful!

Fantastic experience: Blake is fantastic! He does really good work!

Fantastic experience: Great company. Great management. Great impact on the communities served.

Fantastic experience: Blake does a great job!

Fantastic experience: Great people! Blake does a great job!

Fantastic experience: Blake does a fantastic job!

Fantastic experience: We appreciate everything you do, Blake Harrell you do a fantastic job making sure neighborhoods are kept up to the standards they need to be! Great job!!!

Fantastic experience: Blake was professional, responsive, and easy to work with. Communication was clear, issues were handled quickly, and the whole process was smooth from start to finish. Solid service and reliable management.

Fantastic experience: Blake was very professional and highly educated on every question I had!

Negative experience: My neighborhood is fully in construction with barely a dozen houses finished out of hundreds expected. There’s trash everywhere, construction material, large commercial dumpsters, etc yet they continually harass me about a trashcan. They asked us to move it from street view (it was neatly on the side of my house on a stone placeholder we built for it) so we moved it to our backyard to comply. Now they’ve started construction on a new road to the right to my home and sent me another notice about my trashcan because they say it’s now in street view again. I have nowhere to put my trashcan while we build an enclosure for it (which must be mobile or I have to submit the plans to them which takes even longer). I think it’s fairly ridiculous to not be able to have a trashcan in my own backyard while I build an enclosure and the entire neighborhood is under construction and a mess. Not to mention the over $700 a year we pay them just to be harassed and charged further. **edit to add since I can not reply to their comment- I did call your office. Your receptionist was beyond unprofessional and rude. When I told her I would not continue to be spoked to that way simply for calling to understand why I was receiving an email, and that I would like to speak to a manager. She then proceeded to hang up on me. I called back 6 times, each call was ignored. Then called from my work phone at the same time and the same receptionist answered and immediately placed me on hold for 5 minutes. Once I hung up and called back AGAIN, I was finally able to leave a message for the manager. The manager then emailed, told me my experience was wrong pretty much. My gathering from her emails was basically I was wrong and the receptionist did not do any of that. (even with the photographs provided to them as well). They denied she hung up in my face, said she was just suddenly super busy with calls and that’s why she ignored my 6 calls, but some how got free at the same time when I called from my work phone…They did not apologize for anything, did not acknowledge my experience basically at all and then proceeded to continue to email me after I asked them to stop because the conversation was not going anywhere. Let’s also add that it was my birthday, and I’m currently in the middle of a high risk pregnancy and did not want to add the stress of this back and forth to myself.. thank you though. Hopefully we can find a new company to work with soon. ** yet again, being completely dishonest. Accusing the customer of lying and not owning anything that actually happened. I don’t know about you all, but seeing as I was at work… how could I be screaming at this woman? She actually repeatedly cut me off, spoke down to me and spoke over me. I VERY CALMLY stated that I was not going continue to be spoked to this way for simply calling asking a question and she hung up on me. Mind you when they did answer the work call, I was calling on my cellphone at the same time. She declined my cellphone for the 6th time knowing it was me and then answered the work call. Again, never screamed, raised my voice or anything of the sorts. They will never apologize, recognize any wrong doing or try to correct their actions. Easily seen in their snarky replies to each negative review and VERY apparent if you ever call with any sort of issue.

Fantastic experience: Very nice guy! Would recommend him to anyone.

Fantastic experience: Blake Harrell does the best job of taking care of his neighborhoods. He is so personable and really cares about keeping neighborhoods looking good for all Homeowners! Thanks for all you do Blake!

Fantastic experience: Giving a 5 Star to Blake!! Excellent performance! Outstanding!

Fantastic experience: Thanks for the friendly and professional help with my recent inquiry

Fantastic experience: This is such a great place to be. Great service and integrity here. I would recommend to anyone.

Fantastic experience: Outstanding service! The representatives are friendly and knowledgeable, and they make dealing with dues and payments so much easier.

Fantastic experience: Blake always does a great job

Fantastic experience: Great service! Receptionist was very helpful and nice.

Fantastic experience: Blake always does a great job with everything! 10/10 would recommend.

Fantastic experience: This company goes above and beyond for their clients. Their associates are professional, responsive and attentive to needs. Thank yall!

Fantastic experience: Excellent service, friendly and attentive, I would recomend.

Fantastic experience: Homeland always does a great job in our neighborhood. Blake is very helpful on all matters!

Fantastic experience: Homeland has been wonderful to work with. Every time I call, I’m treated with kindness and professionalism. Highly recommended

Fantastic experience: Homeland has provided excellent dupoort every Time l've contacted them.They're polite,efficient,AND alwasys willing to help

Fantastic experience: Amazing experience! They made everything simple and stress-free. You can tell they really care about their residents.

Fantastic experience: The receptionist was very sweet. She was patient and explained everything to me. She helped me understand my dues and how to pay them. I really like Homeland’s services.

Fantastic experience: Everyone at Homeland has been incredibly helpful. They answered all my questions clearly and made the whole process easy to understand. Excellent service!

Fantastic experience: Very impressed with the level of professionalism at Homeland. They explained everything in detail and made sure I felt comfortable with the information.

Fantastic experience: I called to ask about my dues and they helped answer all my questions. They were very professional and helpful. I love Homeland!

Fantastic experience: I loved the services. They helped answer all my questions and were very patient with me since I'm not very tech-savvy. I would recommend Homeland 100%.

Fantastic experience: Very professional and responsive with a personal touch. We are fortunate to have our subdivision managed by Homeland.

Negative experience: Still waiting on an ACR request that was submitted on Nov 11th. In the past with a different management company request were returned within 24hrs. I guess the residents don't matter with Homeland. I know there is a 60 day period but I requested a porch extension. If this is what we have to look forward to with this new company lord help us.

Negative experience: These people are disgusting. They are collecting management fees. However, when you call them about an issue. They tell you talk to the residents that's not our job. 4/08/2025 Dog feces in my yard and these are their responses. "Good afternoon, I understand your frustration; however, the HOA cannot monitor whose pets are pooping within the community. I recommend speaking with the residents if/when you see it happen." "The HOA does not have a Homeland representative in the community from daylight to dark each day of the week to monitor items occurring all day long. We visit the neighborhood about once per week. There are some things that are a neighbor to neighbor discussion that our representatives do not handle on behalf of owners." 11/12/2025 It is fall 11/12/2025, leaves are blowing everywhere with a frost that killed the leaves on most plants. They send me a violation about pinestraw in the fall with winter 39 days away. They tell me to remove the weeds. The weeds are actually crape myrtles in which all the leaves died from the frost on 11/10/2025. They aren't smart enough to know that what they thought were weeds are actually crape myrtles. They tell me to replenish the planting beds with plants. Yet, their was a recent frost. Who plants in flowerbeds when there was a recent frost. This is their response. "Remove weeds; Replenish/mulch or pinestraw - Please replenish flowerbeds. Thanks!" These people are the epitome of horrific and it is obvious no one on staff has a college degree. Geez we got these people as a management company in 2020. Dang.

Fantastic experience: Great work and service everytime!

Fantastic experience: I live in Castlewoods subdivision in Brandon, Ms. Blake ,with Homeland Neighborhood Mgt., was an excellent help in our process to replace my roof . He had great customer service skills and was helpful as well as knowledgeable in getting approval for our roof replacement.. Thank you Blake.

Negative experience: They keep charging me for the something every week and it have been repaired! I'm sick of them! I been living in the Live Oaks neighborhood for 18 years and I try to follow all the rules. I'm sick of them!

Fantastic experience: Blake is an amazing employee! He went above and beyond to help me have our ARC project approved in a very fast turnaround and we are so happy with our replaced fence. He was kind and courteous and professional. Everyone's company could use a Blake!!!!

Fantastic experience: I recently had to submit an ARC to redo a retaining wall that fell during a storm. I must say they expedited my form, and Blake and Selene made the process extremely easy. Thank you! Carlen Yvonne Cain Castlewoods Azalea Trails

Fantastic experience: It was great working with Homeland Neighborhood Mgt! Thanks for helping our HOA go in the right direction.

Fantastic experience: Blake was very helpful and efficient. No stress for me. Thank you Jim Weems 200 Meadowview Lane Brandon, Ms 39047 Castlewoods

Fantastic experience: I live in Castlewoods, the Willows, and sent in a request to the ARC for a roof replacement. Blake came back in less than a week with the approval. I notified the roofing company and we are on track to have the roof replaced.

Fantastic experience: Kudos to Blake for his help in speeding my request through board approval.

Fantastic experience: Our experiences and interactions with Blake at Homeland Neighborhood Management have been very professional and responsive. We've submitted two applications on separate occasions for ARC approval, and had one approval back within 24-hours and the other back in under two business days.

Fantastic experience: Blake was very prompt and polite. My request was approved quickly. Thank you !!!

Negative experience: Submitted ARC on June 23, to repair roof. A small section damaged by a falling tree. Today I called to follow up and my request had not been looked at. It’s heartbreaking for a 76 year old woman having to deal with so much insensitivity. I’m not an expert on the subject. I hired a very reputable contractor, Jeff Thomas, from Watkins roofing, who replaced the entire roof six years ago. I submitted his estimate and filled the ARC form, the best I could. The ARC form is cumbersome at its best, very tedious process for a simple roof repair. Hoping to get approval for the repair as soon as possible.

Fantastic experience: We live in the Woodlands of Castlewoods. We had submitted our ARC for a replacement roof a couple weeks ago. There was no movement on it so we checked back to see what might be needed from us to move forward. We were out of town and our intention was to go in person when we returned to see if there were any problems. This is our first ARC and was not really sure what to expect. We returned home and received an email the very next morning from Blake explaining he had been on vacation and had just gotten back. He processed the ARC immediately and we were good to go. We appreciate Blake letting us know and working it so fast upon his return.

Fantastic experience: We had a request and Blake was very helpful and professional. We got a quick response.

Fantastic experience: Very impressed with the quick and easy approval process! Blake was very helpful during the process.

Fantastic experience: BLAKE HAS BEEN A VALUABLE ALLY OF THE COMMUNITY AND WE WISH HIM WELL IN HIS ENDEVOURS IN SERVING CASTLEWOODS HOA - - Dr(s) KR and Indira Rao 360 and 350 woodhollow cove Barandon, ms 39047 (4-18-25)

Fantastic experience: Thank you to Blake for his friendly support as I deal with slow pickup of yard waste with the county. I appreciate him reaching out in understanding and kindness over an issue out of my control.

Fantastic experience: Adding another 5 star review for Blake now in April 2025. I had 2 more Arc request and his guidance was most helpful in getting them approved. I appreciate his help so much. Put in a roof repair approval request for our house in Castlewoods. I was very pleased with how fast it was approved thanks to Blake. I really appreciate his help and efficiency.

Fantastic experience: Thanks so much for your assistance Blake! I really appreciate it! (From Azalea Pl in Castlewood neighborhood).

Fantastic experience: We live on Woodlands green dr. in Castlewoods. Blake was really helpful pushing through our ARC request in a timely manner.

Fantastic experience: We live in The Woodlands of Castlewoods. I recently submitted two ARC Requests and both were approved in a very timely manner. Many thanks to Board Member John White and Homeland Management's Blake for pushing these through and providing approval via email.

Fantastic experience: We live in Azalea Trails in Castlewoods and received two violations recently. We met with Blake and he was very knowledgeable and helpful in letting us know how to get them resolved quickly. Thank you Blake!

Fantastic experience: Thank you Blake, I really appreciate everything you’ve done for me. Thanks for the speedy response, you are awesome!

Fantastic experience: I can say enough about Blake and how helpful/ kind he was to help me with my “situation”. Blake listened as well as was very professional and I appreciate having a contact with Homeland like Blake!!! KUDOS!!! ✝️

Fantastic experience: APP was super easy to USA. The response was within 24 hours. I live in Castlewoods and Blake responded to me with approval of my roof

Fantastic experience: I want to thank Blake for getting the approval for tree cutting. Very nice group to work with.

Fantastic experience: Homeland Neighborhood Management is fantastic! Blake is the best—professional, responsive, and always helpful. Highly recommend!

Fantastic experience: I would just like to say that our community manager Cade Wilkinson has done a great job with his duties at Homeland. Our neighborhood is in exceptional shape now thanks to him. Thank you Homeland!

Fantastic experience: Blake has been awesome to work with and has answered and helped with any issue

Fantastic experience: Huge thanks to HLNM and special thanks to our community manager Cade. Falls Crossing is in great shape thanks to your team’s hard work.

Fantastic experience: Hey here from Yandell Farms and Cedar Green Subdivisions. We love our on site manager (Mr. Cade Wilkinson). Since he has started in our community our neighborhood has done a 360 and is back on track. He goes by the book and always is available when you have a question and if he doesn't know he will find out for you. Working together with him and the community has been so helpful. Keep up the good work

Fantastic experience: Blake has always gone over the top to help us with any issues we’ve had with our neighborhood or home. 10/10. Would recommend.

Fantastic experience: Blake from Homeland has been a huge help to facilitate some last minute requests from our neighborhood even though he isn’t the main point of contact for us. It’s been great working with him!

Fantastic experience: Blake was easy to work with on our ARC request to remove trees that were damaged. Blake responded quickly and professionally to make sure that the approval was received and communication was great. Very thankful Blake is our contact.

Fantastic experience: Thanks to Blake, who helped me through the ARC review foe new landscaping at my Castlewoods home. As before, he’s extremely helpful and on top of things quickly.

Fantastic experience: Blake is so helpful with ARC questions and always does a great job helping answer any questions during the process.

Fantastic experience: Blake responded quickly to my ARC request and made the process very easy.

Fantastic experience: I live in Castlewoods (The Woodlands) and needed approval to cut down two trees that have roots close to growing under my house. Blake called me to get a little more info that he needed. He was so nice and very easy to work with. He explain why he need the extra info. He also notified me when my request was approved.

Fantastic experience: Blake did a great job getting our ARC Request back to us in a timely manner.

Fantastic experience: Blake Harrell was a great assist in getting our roof replacement approval thru the "process" in record time. Thanks Blake and the other HOA and Homeland staff.

Fantastic experience: Got our roof arc approved within 48 hours. Thank you for your help Blake Harrell.

Fantastic experience: Another successful ARC transaction. I was pleased with the process and it was approved within my timeframe to start the project. Blake was tremendously helpful with our ARC request. It was approved quickly and a very easy process. Thank you!

Fantastic experience: Blake has made my ARC request experiences very pleasant. Quick review times, prompt approval updates, and his helpfulness with modifying an existing ARC have made my initial impression of Homeland a strong one.

Fantastic experience: Once again, Blake has made the process of ARC requests and approvals seamless. Thanks so much for all of your help!

Fantastic experience: Homeland Management does a phenomenal job! They are so easy to work with and very professional. Teresa has always been quick to respond and taken care of us. They truly lighten the load on HOA Boards. I highly recommend!

Fantastic experience: Submitted my ARC Request for my roof replacement and the next day Blake already reviewed and approved my request. Was very quick and he was very easy to communicate with!

Fantastic experience: Blake was most helpful and assisted us in resolving our issue quickly.

Fantastic experience: After multiple issues and being talked to like a number on a spreadsheet rather than a person… My wife and I were lucky enough to come across Blake. As soon as he got involved, the process was seamless. I can’t thank you enough for caring about the individuals that keep this company in business. Its employees like you that make a company successful! I can think of some awful experiences, but Blake managed to turn things around. 5 out of 5 for Blake!

Fantastic experience: Thank you Blake! Blake exceeded all expectations with lightning-fast approval of our roof request! Their efficiency and professionalism deserve nothing less than 5 stars. Thank you for making the process smooth and hassle-free!

Fantastic experience: Blake exhibited the highest level of professionalism regarding my HOA situation. His commitment to excellence and resolve far exceeded my expectations. This is an example of what happens when both parties listen. Again… thank you Blake!

Fantastic experience: Many thanks to Blake for ALWAYS being so helpful and prompt when dealing with my requests. Not only is he respectful and kind, but always a man of his word. If he tells you he's going to handle something you can rest assured that he will follow through. Thanks Blake!!!

Fantastic experience: Blake was so very helpful with a situation that I had. He was very knowledgeable, pleasant, and quick to answer. Keep up the good work Blake and thanks again for taking care of me!

Fantastic experience: Very easy to work with. Responded in a timely manner. Thanks for all your help Blake .

Fantastic experience: I sent in an application to the ARC of Castlewoods HOA on a Friday afternoon and received the news from Blake early the following Tuesday morning that my request had been approved. I was amazed that the approval had come so quickly and pleased that the process was easier than I had anticipated. Thank you, Blake, for handling this request so promptly! I’m sure there are many homeowners that are grateful for your help!

Negative experience: This “property management” company is as bad as they come. Do not use them if at all possible. They have ridiculous, made-up, arbitrary fees. They provide horrible communication with homeowners. Whatever license they have should be revoked for unethical business practices. As if a HOA couldn’t be any worse, try having it managed by these people. 1 star is too generous.

Negative experience: Very unprofessional and unethical association. Arbitrarily decides on fee structure and timing of late payments with no warning or grace period. Won’t send the required documentation of how the fees were set up, per the HOA Collections Guidelines. The payment was indeed late, but they assessed a late fee ($250, which was not stated anywhere, nor was a warning given about it until it showed up on the account) and said they were filing a lien against the property and associated fee. A copy of the lien being filed was requested, and it was not sent to the Clerk’s office until the day the payment was made (what a coincidence, right??).

Negative experience: Charges arbitrary but high fees without providing any documentation for said fees. They set these fees just low enough to where it isn’t worth your time to fight them. They are unresponsive and snarky when they do respond. If you are moving to a neighborhood managed by this HOA, beware! Edit: As you can see by the reply, instead of actually working to resolve issues, they will accuse you of "misunderstanding" when you actually do get them to respond! This company refused multiple times to supply any documentation supporting their arbitrary fees (which actually *is* in the HOA covenants), and I have the receipts to back it up. As stated above, they set fees just high enough to where it's not worth your time to fight with them!