Blue Door Living Property Management

Fantastic experience: I had a great experience with the maintenance technician Dustin Kohrherr who fixed my washing machine. He was timely, kind, reliable, and great at what he did. He made sure to explain what had gone wrong and what he was doing to fix it. He laid out a smart plan to ensure that any part we might need was available before taking it apart. Thankfully, my machine was simply eating socks, and he was able to fix it up in no time.

Fantastic experience: Blue door living made it so easy for us to move in! They had apps to set up what you needed for the apartment highly recommended

Fantastic experience: Justin came quickly, fixed the problem, and was very pleasant.

Fantastic experience: Both Marty and Andrew from the maintenance department where absolutely great. Knew how to speak to us tenants and showed up when needed

Fantastic experience: I just moved into a BDL property today and when I walked into the unit, it was 90 degrees (turns out, I had accidentally blasted the heat when I came in for a walkthrough 2 days prior)! I had no idea what to do, I couldn’t figure out how to turn down/off the heater. I called BDL maintenance and within the hour, Dustin arrived! He kindly showed me how to turn off the heater and when I apologized for calling him out for kind of a dumb reason, he was so kind and assured me that he didn’t mind at all and I should feel free to call anytime. Thank you so much, Dustin! This experience definitely made me feel more at peace in my new home :)

Fantastic experience: Taty is an amazing person to work with while getting an apartment! Blue door living is great!

Fantastic experience: Andre always does such a great job when we need help!

Fantastic experience: Marty ferro did great

Fantastic experience: Fantastic property manager!

Fantastic experience: Met with Sadie - very professional and straight forward. Provide you with all of the information needed before move in and in move in day. After approval for the apartment Blue Door living made everything very easy to arrange for move in

Fantastic experience: This is the first time I've rented an apartment from such a great company. They are amazing people and provide amazing service. They are very responsive. They are always available. They answer even the silliest questions and are always helpful. My manager helped me from the very beginning, when I was just preparing to rent, even helping me connect the internet because I was having trouble due to language barriers. My manager even helps me with submitting maintenance requests. They have the best customer service, they are always friendly, always ready to help and answer any questions. I will gladly recommend this company.

Fantastic experience: Ryan at Blue Door Living is truly an expert in Property Management. He is constantly looking for ways to improve the level of service provided to owners and tenants. I would highly recommend talking to Blue Door if you are looking for management services.

Fantastic experience: Blue Door Living has been a great property management company to work with. They are very knowledge and helpful when it comes to the property management industry and the local market.

Fantastic experience: Ryan Weiss was extremely knowledgeable about the PM Sector when I referred a trusted client his way. Highly recommend.

Negative experience: Horrible maintenance company, when you can reach them which is very difficult (they hire cheap labor from over seas to answer their phone) they don’t provide Any contact info to reach them for emergencies they “make a work order” then never follow up. And when they do show up an under qualified “technician” comes out to “fix” the issue. My unit (a townhome duplex) was privately owned up until two years ago. Everything was great and any issue I had was dealt with care and timeliness. Rent was fair, driveway and lawn maintenance included. Now that blue door “manages” this property they’ve raised the rent and do the bare minimum for their customers. The reason I am leaving this review now is because i have been out of town for a week and a half, it has snowed 3 times since I’ve been gone. my wife is home and stuck in the house because even though she put a work order for the driveway to be plowed (which is something that’s suppose to be included) they accepted the work order and then “completed” the work order without actually coming out and plowing. Now another snow storm has come and gone and she’s unable to leave the house because of it. I Called there amazing call center this morning and still have not been contacted about when they will resolve this issue.

Fantastic experience: I rented with Blue Door Living for a year and had a positive experience. Ryan was very responsive when reaching out and if there were any issues he would work to correct them immediately. I moved out of my apartment a month early before my lease ended and he worked to get it filled so I didn’t have to pay another month of rent while not living there.

Fantastic experience: What a great experience, everything went perfectly, very good service

Negative experience: UPDATE to address their reply below. Their offer to "make this right" was an offer of a rent credit in exchange for deleting our 1 star reviews. We have yet to hear any ideas to address the issues we have faced. Do not trust their ratings! It is horrifying to think how many times this offer has been successful for them. Blue Door only cares about their reputation, they do not care about their current tenants. If you need further proof, note how much private information they blatantly share in their replies to negative reviews from tenants. DO NOT RENT from Blue Door Living! We have never experienced worse communication and more disrespect towards tenants. Due to Blue Door’s lack of preparation we have run out of oil leading to no heat four times this winter. Blue Door changed the locks on our front door to a keypad system while we were not home locking us out of our apartment. The door code was not sent to us until three days later. Renovations on the empty units around us began with no warning, so we now live in a construction zone with all the noises and smells that come with that. When our building was purchased Blue Door Living raised our rent by nearly 70%. In response to us bringing up these issues, Tori Averill from Blue Door offered us 10% off our rent for two months. Considering the violations we have experienced we found this offer not only unacceptable, but offensive. In response to our counteroffer, Tori explained to us that our apartment is technically not uninhabitable so there would be no further discussion or negotiation. This is an excellent reflection of the high standard of care Blue Door holds for their tenants. This also means that Tori and Blue Door Living do not believe reliable heat, water, and building access are necessary to maintain habitability. We are now left with only the option to warn others never to rent from this company to avoid the disrespect and lack of care we have experienced.

Fantastic experience: Danny was really nice and friendly.

Fantastic experience: Excellent service, shout out to Marlon, he was awesome helping us through different concenrs.

Fantastic experience: Great and reliable company! I’d like to especially thank Marlon for all his help.

Fantastic experience: Marlon was a great help! He answered all my questions with patience and empathy, you should give him a raise!

Fantastic experience: It has been difficult to get an apartment for me, however I decided to call BDL and the guy on the phone, Sam, helped me a lot to understand all the process. Then all the team was really helpful and provided me with real and honest information. Thank you!

Fantastic experience: I’ve had an outstanding experience with Justin Burke at Blue Living. Justin is consistently professional, compassionate, and genuinely attentive to residents’ needs. He manages the community with a level of care and organization that’s hard to find—projects are always communicated clearly and completed in a timely manner. Whether it’s addressing a maintenance concern or providing updates about improvements around the property, Justin is always approachable and easy to work with. His commitment to keeping Blue Living well-managed and welcoming really shows, and it makes a noticeable difference in the overall living experience. Highly recommend Justin for his professionalism, reliability, and the positive impact he brings to the community.

Fantastic experience: Blue Door is fantastic to work with. Every interaction is polite and timely. They are very responsive, answer every call, email and message. We would highly recommend them as a property management company! G Soto Electrical Services, LLC is proud to do business with you and look forward to our continued relationship going forward.

Fantastic experience: It was my first time renting, and the process was very positive. I’d like to thank Fernando for answering my questions and the leasing team for making the process very simple and completing it in the shortest time possible.

Fantastic experience: Ive been working with blue door as apart of their remodeling their team for about 6 months now. Justin and the crew are easy to work with, very attentive , responsive and detail oriented. For any landlords looking for a property management company, I highly recommend blue door and their team of experts!

Fantastic experience: Taty was very helpful and very quick with a responding, Help me get my apartment and was very helpful with everything!

Fantastic experience: Robert is very attentive to my needs

Fantastic experience: I had an excellent experience with our property maintenance technician, Robert. He was professional, punctual, and incredibly knowledgeable. Robert quickly diagnosed the issue and took care of the repairs efficiently, leaving everything clean and working perfectly. What really stood out was his friendly attitude and attention to detail — it’s clear he takes great pride in his work. It’s such a relief to have someone so reliable and skilled taking care of our property. Highly recommend Robert for anyone looking for top-quality maintenance and exceptional service!

Fantastic experience: I was looking for a rental management company for my uncles home. Robert answered all of my questions fully and professionally. If we move forward with needing a rental management company, Blue Door will get our business thanks to Robert.

Fantastic experience: Working with Justin and BDL has been efficient and seamless. Would recommend to anyone!!

Fantastic experience: Sadie is fantastic! She’s professional, responsive, and truly cares about her clients. She answers all questions quickly, and she handles issues before they ever become problems. Working with her has been smooth and stress free. Highly recommend Sadie and the Blue Door Living team!

Fantastic experience: My mother had an issue that she’s been trying to get resolved for weeks. Without getting into details, we spoke with Justine Burke and he had the issue resolved by the end of the day. Thank you Justin for all your help.

Fantastic experience: Sadie was amazing to talk to in regards to helping a landlord of mine with some questions about property management. She was courteous, informative and patient with all our questions! Would recommend her to other property owners in need of property management & leasing assistance.

Fantastic experience: Great management. Robert was great, came over and fixed my issue fast and very professional. Way better than landlords I've had in the past!!!

Fantastic experience: Excellent speedy service and knowledgeable technicians!

Fantastic experience: Taty is amazing. Quick responses, great customer service skills, very accommodating.

Fantastic experience: ⭐⭐⭐⭐⭐ I was caught off guard when a new property management company stepped in, as I had not been informed that my apartment building was being sold. Blue Door Living, in general, was very kind and helpful in making the transition more comfortable for us, the residents. I had leaks and damaged plumbing that had not been properly dealt with, and Blue Door was on top of that! I wish I had kept a log of all the names of the workers who traveled to my home to repair and install whatever was needed with a smile and a few kind words (even when I'm sure it's not easy). With that being said, I want to say thank you and give a five-star review to Zack for coming out today and replacing my carbon monoxide detector. He was very kind and helpful. I also want to mention Tori, Kevin, Justin, Laura, and Marlon and anyone else I didn’t mention, Thank you all so much for all you do!

Fantastic experience: They are an amazing company to work with. My fiance and I were under the threshold for approval, but they made and exception and got us in. They are the only company I know that understands when you have a hard time and they are happy to assist in any way they can. Hands down my favorite landlord and they are very attentive. They treat you like a person not just another number in the system and there are not a lot of companies like that. 10/10 would recommended renting from them. We’ve been in our apartment for a couple of motnhs and everything is brand new and well taken care of we honestly love the apartment and love working with blue door

Fantastic experience: The technicians were friendly, professional, courteous and quickly resolved the mechanical issue. They cleaned their workspace after making repairs and informed me of the process when they needed to follow up on the work the following day. Well done and thank you guy’s.

Fantastic experience: Andre has gone above and beyond in helping me since I moved into my apartment. One standout example was today—he followed up with me about replacing the broken, dirty blinds I had completely forgotten I’d submitted a request for. Not only did he remind me, but he also went out of his way to go to Home Depot the same day, returned with new blinds, and installed all of them in under 25 minutes. He’s incredibly professional, efficient, and reliable. Every time I’ve had an issue, he’s handled it quickly and thoroughly. Andre is a true asset to the maintenance team and a great resource for this company. I really appreciate his work ethic and the pride he takes in doing the job right.

Negative experience: So basically you have to pay for an application for each apartment, meanwhile someone else is already getting the apartment, so you're paying for an application for no reason. You can have a great credit score, hefty bank account, and still get denied, and they want you to contact the leasing department as if this isn't a headache enough. I guarantee if you're on section 8 they'll approve you instantly, but a hard working person with PROOF of everything you need to get approved, will still get denied. Let's do better.

Fantastic experience: Super easy! Very helpful process! They helped me find my first beautiful home!

Negative experience: This place is terrible not only do they check your credit immediately but you cannot speak with a real person they make you get co-signers and guarantors but they must make 5 x the amount of rent . Meanwhile hitting you for 40.00 each time a new person applies. And the hallways are disgusting

Fantastic experience: Robert and Sadie were very helpful and made the process of finding a new place to live as pain free as possible.

Fantastic experience: We’ve been working with Blue door living for about 3 months now and I can’t wait to keep working and building relationship with them. Very nice guys, very good communication, very responsible and very polite.

Fantastic experience: The maintenance folks are always incredibly helpful and friendly. There hasn’t been a time when the people I have encountered didn’t go an extra step further. Thanks Andre and Jacari

Fantastic experience: Had fast and reliable service from a Blue Door Living maintenance repair worker named Robert. We had an issue with our door, and he came within the hour of our maintenance request to fix it. 5/5 services!

Fantastic experience: I've had a great experience with Blue Door! Andrew and Justin have been fantastic to work with—always friendly, professional, and incredibly responsive. The company as a whole seems very well-organized, which made everything smooth and stress-free. I highly recommend Blue Door!

Fantastic experience: Pleasure working with Andrew and the Blue Door Team. Appreciate the quick response times and professional demeanor. Looking forward to working with the team to reach my long term goals.

Fantastic experience: We recently had the pleasure of working with Andrew at Blue Door Living in Manchester, New Hampshire on a full sewer piping replacement. From start to finish, Andrew was professional, communicative, and easy to work with. His team was well-prepared and made the process smooth for our technicians. It’s always a great experience partnering with people who take pride in their properties and value quality work. We look forward to working with Blue Door Living again in the future. Thank you for choosing Sewer Surgeons!

Fantastic experience: I've had the pleasure of working with Blue Door Living as a service provider, and I can confidently say they’re one of the most tenant-focused property management companies I’ve dealt with. Andrew, the maintenance coordinator, is always on top of communication, ensuring that issues are handled quickly and professionally. You can tell they genuinely care about the comfort and well-being of their tenants. It’s refreshing to work with a company that prioritizes both quality and responsiveness. Highly recommend them from both a vendor and tenant perspective!

Fantastic experience: I've been using blue door for a little bit, I can honestly say that the experience has been nothing but top notch. Andrew is super professional about getting workorders through and getting problems resolved. 10/10 highly recommend.

Fantastic experience: I’ve had the pleasure of working with Blue Door Living for the past 5.5 years, and my experience has been nothing short of exceptional. Their team is consistently professional, communicative, and reliable. They truly understand the importance of strong partnerships and follow through with a level of responsiveness and organization that makes working with them seamless. It’s clear they genuinely care about the properties they manage and the people they work with. Highly recommend Blue Door Living to anyone looking for a trustworthy and efficient property management company.

Fantastic experience: I’ve worked with Blue Door Management for several years now across multiple rental properties throughout southern New Hampshire. Having used various property management companies in different markets, I can confidently say that Blue Door stands out as the best I’ve ever worked with—by far. Their professionalism, communication, and reliability are unmatched. They consistently go above and beyond to care for both the properties and the tenants. It’s clear they take pride in what they do, and it shows in every interaction. There’s Blue Door… and then there’s everybody else. I can’t recommend them highly enough. If you’re looking for a trustworthy and responsive property management partner, look no further than Blue Door Management. -Jeremy Beland

Negative experience: The baddest experience ever with this company. They never do their job on time most likely when it depends on Fixing stuff inside the apartment. You have to wait for at least 2 months to fix something and when they send you someone to do the job most of time he doesn’t know what to do. They never fixed anything right

Fantastic experience: Signed my lease with the office manager Sadie and i have to say it was quick and painless! Also her great attitude and ability to answer any questions i had was a plus to a great experience!

Fantastic experience: Thoughtful and customer driven professionals who bring compassion and empathy to the workplace.

Negative experience: Worst experience, no communication or consistsncy They lied over and over to me to my decorated army veteran father who co-signed for me and my 2 daughters I have excellent references they took money from me and my parents for the application fees assuring us the rental and rejected it, there was not one person I spoke with that actually worked in their office , false promises, overall horrible company

Fantastic experience: I had an emergency with my heater going out unexpectedly, and Robert was absolutely amazing. He responded quickly, arrived on time, and diagnosed the issue right away. His professionalism, expertise, and friendly attitude made a stressful situation so much easier. He had everything up and running in no time. I highly recommend Robert for any heating issues. Top-notch service!

Negative experience: the move in process has been pretty upsetting and difficult to get in touch with anyone willing to help… I don’t think it’s the employees that are at fault more like the the way the company handles business. It’s extremely upsetting being told you can contact if you need anything only to be left to figure everything out for your self. We moved into our new apartment on the first and apparently blue door is no longer managing our building but can’t get me in contact with who is. Nor can I contact the owners. No idea how we’re going to pay our rent from here on out or who to contact for all the damages that are in our “new” home. Extremely frustrating and disappointing. Everything is filthy and broken. So much for a security deposit. It was the most u professional experience

Fantastic experience: Taty was fantastic! Very helpful and quickly answered all questions

Negative experience: Terrible company, leaves apartments filthy and then charges you for whole building issues. Avoid these guys if you can

Fantastic experience: very good and prompt service. Behavioral is also very professional.

Positive experience: Previous management was pretty terrible but they got somewhat better after getting new maintenance people and listening to peoples complaints.

Fantastic experience: This property management company is extremely professional. The team is extremely skilled and proficient in providing timely assistance. Whenever I face any difficulties I only have to informed them and the rest have been taken care of.

Positive experience: I started my experience with Blue Door Living rocky and without answers, but Fernando and Taty quickly swooped in to make sure all my questions were answered and my problems resolved. Leasing with Blue Door Living once they were involved was easy and a joy!

Fantastic experience: Just started living at my first apartment in Newmarket with my girlfriend! These guys made the process super easy and quick. They had just bought the building not long ago so some stuff was a little dated but they were on top of it! Steve the technician is a great dude! Jim is also great to deal with. We are still getting settled but they are taking good care of as we do so. Sadie answers all of our questions and concerns and we haven’t had a problem so far. Thanks guys for being good peeps!!!!

Fantastic experience: Very smooth process moving into my new apartment. Sadie was very helpful in answering all my questions and streamlining the process. I had a maintenance issue with my unit and received help from Daniel promptly and resolved the issue. Great experience so far!

Fantastic experience: Taty was and still is super helpful and made our transition into our new place we will call home easy and stress free. She answers all of our questions and helped us with anything we needed for our new home! Thank you so much!

Negative experience: UPDATE: To address their response below the offer to “make it right” was a monetary offer to remove the negative reviews without addressing any of the concerns we had articulated. Blue Door Living is by far the worst property management company I have ever experienced. I have lived in the same apartment for several years and it was recently purchased and managed by Blue Door Living. When they purchased the building all 8 units had been occupied by existing, long-term tenants. After a nearly double rent increase, only my apartment is occupied. Here are some of the issues I have experienced since August 2024- Due to Blue Door Living’s incompetence, we have run out of heating oil leading to no heat no less than four times since November. After the third time, I was told by a maintenance worker there had been a staff meeting about our building running out of oil and it would not happen again. It happened again. Blue Door changed the locks on our front door to a keypad system while we were not home locking us out in the cold. The door code was not sent to us until 3 days later. Renovations on the empty units around us began in January with no warning, or communication from management what so ever. To date, the only communication I have received regarding any of the construction was after we reached out asking to have a discussion about the numerous issues we have experienced. When our building was purchased Blue Door Living raised our rent by nearly 70%. In response to us bringing up the issues, Tori from Blue Door offered us 10% off our rent for two months. Considering the violations we have experienced we found this offer unacceptable and requested further discussion. Tori explained to us that our apartment is technically not “uninhabitable” and that no further discussion or concessions were to be had. This is a glaring reflection of how Blue Door Living regards their tenants. Further, Tori’s last email was not only dismissive and rude, it also contained multiple factually untrue statements. We are now left with only the option to warn others never to rent from this company to avoid the disrespect and lack of care we have experienced. Unfortunately, Blue Door openly brags about managing 600+ units in NH, so chances are you will have to interact with them at some point. Steer clear if possible.

Fantastic experience: I’ve been living here for almost 2 years and Bluedoor has been amazing they make it so easy to request maintenance. I had an issue that needed attention immediately and Robert was here within a half hour! He worked so hard and helped resolve the problem ik a timely manner I’ve met a few of the maintenance team that works for Bluedoor and each and everyone were so cool and professional not one time have I ever had anything but good experience even when I was looking for a apartment they made it a breeze which is hard to come by nowadays

Fantastic experience: Taty Zelaya was great! All my questions were answered and she made the application process Pleasant.

Fantastic experience: I would like to give blue door a 5-star review. They have been our client for about a year. The agent that has helped us is Laura Vera. It's been such a pleasure dealing with her. We sent out them invoices, we would get paid right away. They are very responsive when you have any questions or any issues. We hope to work with them again this spring, fall and summer season. IWYNN Lawn Services

Fantastic experience: The Blue Door Living technician Robert was very kind and thorough. I was able to schedule a time for him to come and fix a leaking faucet quickly and easily. They are responsive with any concerns I had! Thank you very much!

Fantastic experience: Sadie was super fast and efficient. So far I have loved my experience with blue door living!

Positive experience: Maintenance is amazing here! We called this morning and they were right over within a couple hours. Obviously higher priority jobs get done first bit as always very pleased with the work that is done. Next is the lawn and need to get on snow removal and do something with the ice as well. Thank you!!!

Fantastic experience: Andrew and the whole Maintenance team are great to work with. Handled any problems I had quickly!

Fantastic experience: I have been using this company for years and I wish there was more than 5 stars to give. Andrew and the whole team there have been an absolute pleasure to work with. Calls are always answered, voicemails are always promptly returned, staff is super professional and on time. I would highly recommend them for any and all maintenance needs. True professionals.

Negative experience: If 1 star was an option-that is what they would get. Impossible to get support for any issues, excuses, and unprofessional.

Fantastic experience: Working with Laura at Blue Door has been a great experience. Professional , prompt and efficient service. We highly recommend Blue Door Living Property Management a customer friendly business!

Fantastic experience: Andrew Lambert @blue door living did an amazing job getting things fixed a fixed fast . Positive feedback to me very quickly to reach a solve things ! Thanks

Fantastic experience: I have had a positive experience with Blue Door Living. Also I wasn't a fan of our old pest control service but the new service is good. I really like the guy that came last time. He did a very good job. I live in an older building and when the heat comes on for the winter we get guests. This guy listened and hooked us up with a kid and pet safe bait for every room and was very educated.

Fantastic experience: Blue Door has done an excellent job with the tenants here. Only accepting decent people to rent & live without worry. Good job!

Positive experience: Had a very good experience with Robert the maintenance guy, understanding and respectful thank you Robert

Negative experience: Worst property management ever had to deal with!!! They are charging for Maintenance they are responsible for even after their Maintenance guy stated on a call to the manager that things were installed wrong, had to get the city involved when they refused to fix dangerous carpet, their Maintenance guy said that the reason for heat level in the summer was due to no insulation but we were told we were excessive with our account usage even though the house was reaching almost a hundred degrees and we have 2 babies, the plumbing continuously malfunctions, and Maintenance orders randomly get canceled or marked as completed even though Noone shows up Edit: we have not ever admitted to causing the damage, we did say that from this point forward we would avoid maintenence requests due to your charges, actually the city did not say it was frivolous and checked back themselves and stated yall were violating city code with it being both a choking and tripping hazard, maybe if the landlord you represent would fix the apartment properly there wouldn't be as many work orders. And y'all haven't done anything " for us" in fact when we initially looked for an apartment we avoided you like the plague we ended up with you a month into the lease, the only person who has been even remotely helpful was Marlon. And actually it wasn't at 9 pm it was in the morning and my husband literally fixed it right before your guy walked through the door.

Fantastic experience: Devin here from 342 bridge st. Just had my doorknobs changed to the key pad. Andy and Rob were the maintenance technicians and did an amazing job. Very polite, professional and fast. They even took the time to clean up some wood dusting on the floor. Thanks again!

Fantastic experience: Thank you Robert for helping us out so late at night!! Great worker and very helpful!

Fantastic experience: Justin made my blue door living experience great, I will call him with all my problems in the future. Thanks J-dawg!

Fantastic experience: Best customer service! Had Tori and she was amazing. Couldn’t say enough good things about this company!

Fantastic experience: Sadie was very helpful through the whole process and got us a place as soon as possible

Fantastic experience: Zach was the best man to to the job very kind and good working man very polite

Fantastic experience: Zach with Blue door living is very professional and helpful! He is always happy to help

Fantastic experience: Danny is very friendly and helpful always goes out of his way to assist & resolve my reason for calling & I appreciate all he does for me

Fantastic experience: Zach came in to take measurements of 36 Epping street. He was respectful, kind, and professional. What a great face for your company. Also, since I am writing a review, Tori was also above par. She took time to answer and questions or concerns I had. Both of them are amazing representation of your company. Thank you from me, my wife and my kids for helping our family.

Fantastic experience: Great Company to work with! Keeps properties very clean and responds to issues timely and with respect. Building maintenance is always respondent and timely when an issue is called in. I personally have worked with Justin Burke and he is always helpful and respectful. I look forward to continuing working with them!

Fantastic experience: Taty was amazing to work with. I can be a bit OCD at times, but she was very kind and very patient the entire time. We applied for an apartment during a short holiday week, and Blue Door was a bit short staffed due to vacations, but Taty managed to get back to us and help us with whatever we needed, which was greatly appreciated.

Fantastic experience: I would 100% recommend Blue Door Living for all of your property management needs! There maintenance Technicians are very polite and do a great job!

Fantastic experience: I recently moved into property managed by Blue Door Living. There was some issues initally when I moved in and the maintenance team addressed every single issue and in a timely manner. Most recently I just had an issue with my door and I sent the maintenance request in the morning and they were there in the afternoon fixing the problem I haven't been a resident long but so far I have had great service.