Mesa Properties
Information about Mesa Properties
92395, Victorville
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Mesa Properties specializes in expert property management in Victorville and the High Desert. As a seasoned property management company, we help you maximize your rental investments with ease. From leasing/tenant placement to maintenance, we handle it all. With Mesa, you can own rental property without it owning you. DRE 01884617
Our comment from Agencias Inmobiliarias about Mesa Properties:
Mesa Properties is a top-tier property management company recognized for its exemplary service and professional team. Clients have consistently praised their efficient communication and responsiveness. The team, particularly members like Verenice, Mark, and Julie, are noted for their dedication to ensuring smooth operations and addressing any tenant concerns promptly. Their attentive approach helps create a positive experience for both residents and property owners.
Here are some key strengths highlighted by clients:
- Exceptional Customer Service: Many users commend the quick response time and eager willingness to help with issues, making tenants feel prioritized.
- Professional Team: Staff members are reported to be knowledgeable, courteous, and thorough, significantly enhancing the renting experience.
- Efficient Maintenance Management: Maintenance requests are handled swiftly, with clients experiencing minimal wait times for repairs.
However, some users mentioned concerns about the monthly renter's benefit program, which comes with an additional fee. While this program offers various services, some feel it should be optional or clarified better. Despite this, the overall sentiment remains overwhelmingly positive, with clients expressing satisfaction with their homes and the management they receive.
Mesa Properties is highly recommended for anyone seeking reliable property management services.
Mesa Properties: Reviews
Fantastic experience: As a plumbing vendor who regularly works with Mesa Properties, I can confidently say they are one of the best property management companies we’ve partnered with. Their team is organized, responsive, and professional, which makes coordinating work smooth and efficient every time. A special shoutout to Verenice, Mark, Fernanda, Esperanza and the rest of the staff is outstanding to work with. Communication is always clear, expectations are well set, and they truly value quality work and follow-through. That kind of professionalism makes a huge difference for vendors in the field. Mesa Properties runs their properties with care and integrity, and it shows in how they treat both tenants and contractors. We genuinely enjoy working with them and look forward to continuing our partnership.
Hi Adolfo,
Thank you so much for the kind words and for being such a great partner to work with! We’re glad our team has made coordination smooth and efficient for you. Verenice, Mark, Fernanda, and Esperanza will really appreciate the shoutout! We value the relationships we build with our vendors and look forward to continuing to work together.
Fantastic experience: Mesa has always been extremely helpful and on top of things with our rental. Verenice in particular is great to work with. She is responsive, communicative, and very professional. I highly recommend Mesa Properties.
Hi Gina,
Thank you for your feedback! We’re happy to hear Mesa Property Management has been helpful and attentive with your rental property in Hesperia. Verenice and our team are dedicated to providing responsive communication and professional property management services, and we appreciate your recommendation!
Fantastic experience: Very Good customer service! Very responsive! I would definitely recommend this company for your next rental property!
Hi,
Thank you for taking the time to leave us a review!
Fantastic experience: Mesa Properties has been a great rental property company. Quality customer service and very helpful. They always are willing to go over beyond to render care for maintenance request in a timely manner and handle all matters and concerns with care. Verniece is an amazing property manager who really shows the love for the work she does, and truly care for the people she helps serve. Thanks Mesa Properties and Verenice for all you have done to make my stay at the rental property and amazing experience for me and my children.
Hi Tiffany,
We truly appreciate this review! Thank you for sharing your experience from applicaiton to rental in Victorville!
Fantastic experience: Mesa Properties has been amazing, we have rented 2 homes with them for a total of 5ish years. We have had two property manager teams with the two different rentals, and I want to express how amazing Verenice and her team is. Whenever we have a question or concern they are quick to respond and happy to help.
Hi Rodel,
So awesome to hear from you! Thank you for taking the time to leave us a review sharing your renting experience in Victorville with us!
Fantastic experience: Safety inspection was thorough but brief and non intrusive. Thanks
Hi Eric,
Thank you for taking the time to leave us a review about your safety inspection in Victorville!
Fantastic experience: I’ll be honest, when I applied with Mesa Properties, I was nervous after all of the rigorous questions and requirements we went through during the application process. Signing the lease felt like I was signing my life away while reading over all of the legal jargon and rules for renting the home. However, Mark was very friendly and helpful from start to finish. He was my property manager for the last three years until we moved to purchase our new home. Every request we submitted was handled quickly and Mark and his team always stayed in good communication about everything that was going on. Our bi-yearly inspections always went smoothly and only took a few minutes. The portal to pay rent was easy and had helpful documents we used to aid in our move out process. It contained our move in photos. Mark informed us to make sure we did a very thorough deep clean (ie, baseboards, walls, ceiling fans, professional carpet clean, inside and outside appliances, light fixtures, window sills and tracks) and to match the photos of the condition of the home with the move in condition and we did, then we got 100% of our deposit back! I was so nervous after everyone’s horror stories of their experiences with other landlords and management companies that they had done the cleaning and didn’t get their deposits back. But despite that I kept on cleaning and it payed off, literally! Mark also does pre move out inspections to help point out anything he thinks you need to do to help get the deposit back. We broke our lease 2 months early. Mark was understanding and said he would do his best to get the property rented out quickly to minimize the amount of money we would have to pay in rent while we were no longer there (since we are still liable for it for breaking the lease.) He worked a Christmas miracle and new tenants moved in 23 days after we left, so we also got a prorated refund for the rent we paid for December since the new tenants would be paying the last few days, and now we don’t have to pay for January! We did have to pay a marketing fee of $799. Still, saved us a lot of money and I’m grateful to him for making the process so smooth. Long story short, I highly recommend Mark and his team as a property manager!
Hi Shontay,
Thank you so much for taking the time to share your experience as tenants through a review! We appreciate you taking care of our Apple Valley house. Wish you all the best of luck!
Fantastic experience: Rosanna Martinez was really kind and nice very respectful of our home was here on time for the appointment given, was a really great person.
Hi Lucy,
Thank you for taking the time to leave us a review!
Fantastic experience: I strongly recommend Mesa properties to anyone who is looking to rent. Affordable prices and great services.
Hi Adolfo,
Thank you for taking the time to leave us a review! We do management and rent houses in the High Desert and Inland Empire.
Fantastic experience: I’ve had an amazing experience with my property management team. They are always accommodating to my needs and consistently go above and beyond to make sure everything is handled quickly and professionally. Any time I’ve had a question or request, they respond promptly and make me feel like a priority. Their communication is clear, their customer service is excellent, and they truly care about the comfort and satisfaction of their tenants. It’s rare to find a team that operates with this level of dedication, reliability, and genuine kindness. I’m grateful for everything they do and highly recommend them to anyone looking for top-tier property management.
Hi Davon,
Thank you for being awesome tenants, we appreciate this review!
Fantastic experience: I want to express my heartfelt appreciation to the entire Mesa Property Management team for taking such wonderful care of my Meadowmeer Lane home in Fontana over the past 12 years. Having just one long-term tenant throughout was such a blessing, and your steady support made everything feel effortless. From coordinating repairs to keeping me informed and handling every detail with professionalism and genuine care, you always made sure the house was well looked after. Because of your dedication, I never once had to worry — no matter what came up, I knew the property was in good hands. As we move forward with selling the home, I want you to know how truly grateful my family and I are for your reliability, hard work behind the scenes, and the thoughtful way you’ve supported us all these years. Thank you for everything — it has meant so much. I would gladly recommend Mesa Property Management to anyone looking for a trustworthy and caring team.
Hi Canlan,
It's been a real pleasure managing your home in Fontana! Thank you for your business we wish you the best of luck!
Fantastic experience: Honestly I have been very pleased with their service that Mesa properties have been proving me on my new journey as investing in my new house for rent. I first started working with Esteban which he made my process very confortable and easy, and I’m now working with a wonderful young lady by the name of Verenice she has been amazing and answering any questions that I have and texting me weekly with an update. I’m now just waiting for my beautiful home to Rent. I believe in god and have lots of faith. So just waiting for gods perfect time. Mesa Properties has been amazing with me very professional.
Hi Citlaly,
We're happy you're happy with your property management in Adelanto! Thanks for leaving us an awesome review.
Fantastic experience: Rosanna was such a great help as an inspector, She let me know about my smoke detectors and how to change the batteries and when I know they are out as a single mom that was really helpful for me. She was very informative. She was very prompt with her work thank you Rosanna. Thank you Mesa Property
Hi Valarie,
Thank you for the review! We appreciate it.
Fantastic experience: Esperanza and her team are the best in the west and specially on the high desert. They take of tenant's needs as well as the landlords needs. Esperanza and Brenda are always on top of everything. They are so professional and always show a level on human care unlike anything I have experienced before in my 25 years as a real estate investor. Thank you, Team Esperanza, at Mesa Properties and Management. Antonio Palencia
Hi Tito,
This is so nice to hear! Thank you so much for taking the tine to share your experience through a review.
Fantastic experience: First time renting with Mesa, no issues and everything is addressed right away if we do have any concerns. This property management is superb to IH who we've been with for 6 yrs prior. Like night and day. Mesa is great.
Hi Yolanda,
Thank you for sharing your experience through a review! We appreciate it.
Fantastic experience: I am using Mesa for their property management service. I was on boarded by Esteban who was very professional, knowledgeable, honest and punctual through the process. The team communicates effectively and walks you through the process. I highly recommend! Thanks Mesa Team!
Hi Joseph,
We're glad to hear about your experience with Mesa! Thank you for the review.
Fantastic experience: Roseanna came to do our inspection for the second time, she has previously done our inspection in the past and has always been reliable, on time, and professional! Answered all of our questions and was very kind. If I could recommend someone to do an inspection it would be Roseanna.
Hi Freddrick,
Thank you for the review!
Fantastic experience: Best property management company experience ive had thus far. Staff is efficient and professional. I’d recommend to anybody and would use them to manage my home.
Hi Danny,
Thank you for the review! We appreciate it.
Fantastic experience: Great property management company. Our property manager Esperanza goes above and beyond to help make sure our property is ready for new tenants. Highly recommend!
Hi Taylor,
Thank you for taking the time to leave us a review! We'll make sure this reaches Espie.
Fantastic experience: This review is long overdue on my end. I was a happy tenant with Mesa Properties for 12 years. We planned to buy a house off and on throughout that time, but Mesa made it so easy to keep renting. Our homeowner was exceptional as well. During COVID we didn’t see any rent increases, and the few increases we did have over the years were very reasonable. The customer service from Mesa was consistently solid. Communication was prompt, clear, and accurate. I watched Mesa grow from a small company into what they are today, and they never lost sight of who they are. We were lucky enough to buy a home about a month ago, and we will genuinely miss our Mesa family, especially our property manager, Verenice Alvarado. Verenice was great to work with and always on top of everything. If you are looking to rent a home, Mesa will take care of you and make the process simple. And if you end up on Meadowmeer Lane, you hit the jackpot. You will have an incredible homeowner and a beautiful home in an amazing neighborhood. Take care of it. I raised my kids there, and that home carries a lot of love and good energy. Thank you, Verenice and Mesa, for 12 great years. We will miss you all.
Hi Jason,
We are lost for words! Your kind words remind us why we do what we do and why we uphold our values as a property management company. Thank you for being an awesome tenant and we will make sure this reaches Verenice. Best of luck in your new journey. We truly appreciate the review.
Fantastic experience: First time to experience them. Very detailed and precise in everything they do.None of my previous management does this.
Hi Marc,
Thank you for the feedback, we appreciate the review!
Fantastic experience: Rosanna was awesome! She was very professional and thorough!! Highly recommend her! Much appreciated!
Hi Ryan,
This is awesome! Thank you for the review.
Fantastic experience: Excellent customer service and takes care of all my property issues. I literally have no headaches or worries. All costs and repairs are documented each month and e mailed to me. Fee very reasonable. I do want to give a shout out to Verenice Alvarado who has been my rep for years now. I can be very demanding and she rises to the occasion every single time. Great follow through and quick response to my questions. I tend to question everything and she patiently explains the details. I also request multiple appraisals and have asked her to go back to a vendor to explain the costs. And she takes care of it. She's definitely focussed and always courteous to me.
Hi Manuel,
We try our best to provide great customer service and make sure our owners know what's going on with their properties minus the headache! Thank you for leaving us a review.
Fantastic experience: I can’t say enough good things about Mesa Properties, and especially about our property manager, Verenice Alvarado. She has been an absolute lifesaver for my family and me through what has easily been one of the hardest years of our lives. No matter what I’ve needed, Verenice has always been quick to respond, clear in her explanations, and genuinely kind in every interaction. She doesn’t just “do her job” — she goes out of her way to make sure everything is handled properly and promptly. If she doesn’t have an immediate answer, she always finds it and gets back to me right away. There have been countless challenges with our property, and if it weren’t for her professionalism, patience, and good nature, I don’t know how we would have managed. She even made sure that things ran smoothly while she was away on maternity leave, arranging for another team member to cover seamlessly — which says a lot about her dedication. Verenice has been the one steady and reliable point of contact through all of it, and her help has made a huge difference for us. Mesa Properties is lucky to have her, and I’m incredibly grateful for everything she’s done.
Hi Edward,
We are lost of words! Thank you so much for taking the time to leave us a review. We are happy to hear about your experience with your team, we'll make sure this reaches Verenice.
Fantastic experience: I love renting from them. They are always here when we call with any issues or concerns they are quick to respond. If something is wrong with our rental they are always here to fix it! Becky the one that did our inspection was a great communicator very nice and friendly and professional
Hi Miss,
Thank you for the review!
Fantastic experience: I have used the company for my property in Victorville for at least 5 years. I'm very happy with all the work that have been done for my property. They gave me such piece of mind, worry free. The thing that I like the most about Verenice Guardado Alvarado,, the property manager that helped me for the last 3 years is that she kept me posted with every thing that happened to my property at a timely manor and will make sure that I approved with all the work before proceeding! She would keep me posted with pictures of the work being done to the house. She helped get many different quotes if any work needed. I'm very please with Verenice as a Mesa Property Manager! Jane
Hi Jane,
We're happy to hear about your great experience with being an owner with Mesa, especially with Verenice! Thank you for taking the time to leave us a review.
Fantastic experience: My husband and I have been with Mesa property for a little over a year, and our experience has been GREAT! Our neighborhood is extremely quiet and peaceful. The Mesa staff are always available to meet all of your needs. It’s been an absolute pleasure renting with them.
Hi Keandra,
Thank you for taking the time to share your experience through a review! We appreciate it.
Fantastic experience: We've been with Mesa for a few years now and they've been quick to act with any concerns of ours and have all been really helpful, especially Rosanna, who just completed our annual safety inspection. She was kind and very respectful of the property.
Hi,
Thank you for your feedback, we appreciate the review!
Fantastic experience: I’m a new tenant of Mesa Properties and so far everything has been great. This is a first time of moving far away for us, and it was more challenging when you’re unfamiliar with the area. From the application process, to moving in and the online portal, it makes everything so much easier to request maintenance, pay your rent, see your lease when needed. Property management is very fast to respond, organized, and techs who come out to service property are very professional and go the extra mile. Everybody on the team has been so helpful in whatever role they are in. I love the organization of Mesa Properties team. This review is fast forward have been living here for over a year and I am so happy with property management whenever we need something fixed or attended to it is fast, easy and great!
Hi Lizz,
Thanks for sharing your experience renting with Mesa! We appreciate the review.
Fantastic experience: Been here almost 2.5 years and just completed our yearly inspection. Everything went smoothly and any issues or questions you have are answered right away. Maintenance has been a breeze. Lori was great and made sure all my concerns were addressed. Overall great experience with Mesa Properties.
Hi Samantha,
Thank you for taking the time to leave us a review, we appreciate it!
Fantastic experience: Mesa Properties is awesome when it comes to any necessary repairs needed on our rental house. We just go to the portal, report the need for a repair, and next thing you know the appropriate repair business is calling us to make an appointment to come out and fix the item. Very quick and thorough!
Hi Connie,
This is so nice to hear! Thank you for taking the time to leave us a review!
Fantastic experience: Rosanna came to do the safety inspection in our home she was super nice and polite and answered all of the questions I had 10/10
Hi Travis,
We appreciate the review! Thank you!
Fantastic experience: Been here for almost 3 years and have had a wonderful experience! Just had our yearly inspection and Rosanna was very nice and got everything done quickly! Thank you
Hi Naomi,
Thank you for taking the time to leave us this review.
Fantastic experience: Mesa has been managing about 10 of my properties for years and they have always done an exceptional job, my company is Essential Home Builders, inc. Great job guys!!!
Hi Ernie,
We've been in business for a long time! We love hearing from you, thank you for taking the time to leave us a review, we certainly appreciate it!
Negative experience: By far the worst property management place out there. They expect you to pay rent right on the 1st with no grace period or you get a big fat fee. If you want to have something fixed that broke in your house they will either take forever or say they have someone coming but do not come at all than try to charge you for it even know you told them. Just a horrible 3 year experience with mesa properties. I would try to steer clear of them if you can.
Hey Gabe,
It sounds like we really disappointed you with our service and I am really sorry to hear that. It is true that our lease has rent due on the first and that tenants incur a late fee when they pay late. This is standard practice in rental homes and helps ensure rent comes in on time so that the owner's expenses can all get paid on time.
I reviewed your tenancy with us and can see that during the three years you rented from us, we never charged you a late fee and also never charged you for any maintenance. That's because you never paid rent late which we really appreciate! I do see that there were some charges for damages beyond wear and tear during the return of your security deposit. If you have any questions or concerns about those charges, please simply reply to the email containing the itemized breakdown that we sent you and we would be happy to discuss that with you.
Based on your payment history and maintenance history, I can tell you were a great tenant. Your feedback will be shared with the team and we will continue to strive to provide better service to our tenants. I wish you the best at your new home and please don't hesitate to reach out to us if you need a positive rental history verification! Your tenant ledger paints the picture of an excellent former tenant.
Thanks,
Sam Shwetz
Managing Broker
Fantastic experience: First time movers, and we absolutely loved this company. They were prompt, patient, helpful, and extremely kind! I would recommend them to anyone. Huge shoutout to Christiana!
Hi Aubree,
We appreciate the review and shoutout! We'll make sure Christiana knows!
Fantastic experience: We have an incredible experience from Mesa Properties, their team are very knowledgeable and professional, specially Verenice she had been our property manager for many years, she keep us informed and up to date, always with a great professionalism. We highly recommend this company.
Hi Jorge,
Thank you for the review! We appreciate it. We'll make sure this reaches Verenice!
Fantastic experience: Rosanna was great! She was the first one to point out that I’ve been getting the wrong filter sent to me since I’ve lived her. I really appreciate how thoroughly she went through everything.
Hi Dominique,
Thanks for sharing your experience through a review! We certainly appreciate it.
Fantastic experience: Best experience ever having Verenice as our property manager always keeping in touch for any small thing and helping with any questions we have :)
HI Guadalupe,
Verenice is the best! We appreciate you leaving us this awesome review!
Fantastic experience: Rosanna was very courteous and professional. She explained everything she was going to do upfront and was efficient.
Hi Magloria,
We'll make sure Rosanna knows! We appreciate the review.
Fantastic experience: Christiana Quilala Did Great! She was very helpful and was willing to make a way for me. No matter what it took she would try her hardest. 10/10 service with Christiana Quilala
Hi Tatiyana,
Thank you for taking the time to leave us a review!
Positive experience: I have very much enjoyed living at my property that is through Mesa Properties. They have always very responsive and helpful with questions or concerns. As well as prompt to fixing any maintenance problems that we’ve had. I very much enjoy and love the home we have with Mesa Properties.
Hi Kristina,
Thank you for taking the time to share your experience!
Fantastic experience: Highly recommend them to anyone looking for reliable property management! I’ve had a great experience with Mesa Properties.
Hi Juan,
Thank you for the review!
Fantastic experience: Such a great experience! Rosanna was very helpful and informative! Gave me very important information and helped me understand how to install a few things
Hi Cenee,
Thank you for taking the time to share your experience. We appreciate the review!
Fantastic experience: This is my second time renting from Mesa Properties, they are hands down the best. Both times they have been very quick and efficient! They make us feel important and well taken care of. Usually it’s a pain dealing with property management places but these guys are super kind and on top of things. Thank you Mesa Properties!
Hi Sasha,
Its so nice to hear from our tenants! Thank you for taking the time to share your experience through a review!
Fantastic experience: Response very quick and ready to send someone our way to repair. Excellent job this past two years have been awesome leaving and working with mesa properties
Hi Chrystina,
Thank you for the review!
Fantastic experience: Happy to say we’ve been using Mesa Properties as our property management for several years now. We are very pleased with their services, their promptness in handling any issues that may arise timely and efficiently, keeping us in the loop with great communication. Highly recommend any property owners looking for a great property management company, look no further, you will be very pleased with their professionalism and services!
Hi Kimberly.
This is awesome! Thank you for taking the time to leave us a review.
Fantastic experience: Outstanding and exceptional service as always!! Our air conditioner unit stopped working and with the Summer heat coming up, we needed this issue addressed quickly. The Mesa Properties Team always attends to tenant issues with a sense of urgency. A skilled vendor was assigned and was able to determine the best option and fixed the issue. Thank you very much!!
Hi Dianna,
Thank you for this awesome review! We appreciate it.
Fantastic experience: Former tenant for 5 years. I’ve always had a great experience with the Mesa Properties team. They have even been helpful after moving. While working with them all of my needs were met and any requests were handled promptly. Thank you all for the pleasant rental experience mesa team.
Hi Shea,
Thank you for the feedback! We love hearing about our tenant's experience with Mesa.
Fantastic experience: I have nothing but good things to say about Mesa Properties and all their employees. They are extremely professional, quick to respond, and eager to help. I would highly recommend Mesa Properties to anyone looking to use or go through a rental management company.
Hi Pat,
This is so nice to hear! Thanks for sharing your experience with Mesa. We appreciate the review!
Fantastic experience: If you are ready to rent I suggest you do it thru Mesa Properties. They are easy reliable and they work with you thru the whole process. They work with section 8 as well.
Hi Zoraya,
Thank you for the review! We appreciate it.
Fantastic experience: Thank you Esperanza's Team. I am grateful to have individuals that know what they are doing, respond to your online requests promptly and check in on you and make sure all went well. I had an issue with the faucet on my kitchen sink, I gave as best of description about my issues and attached photos. I was sent an email with the contact information of the vendor that would fix my issue and everything was taken care of in a timely manner. I was sent another communication from Mesa Properties Esperanza's Team making sure all went well. Problem fixed, the vendors Mesa Properties work with are great and I'm happy with the overall service and effort by the entire Mesa team. Thanks for taking care of our issues promptly!
Hi Rasheedah,
We're happy to hear about your experience with your team! We'll make sure this reaches them. Thank you!
Fantastic experience: I've been with Mesa Properties for 3 years and they are a great management company. They are very quick and efficient. Response time is always same day and I have never waited longer than w4 hours for a repair.
Hi Shavon,
I'm glad to hear about your experience with Mesa! Thank you for leaving us a review.
Fantastic experience: Everyone we have dealt with throughout the application process, moving in, and even the property inspection have been helpful, professional and friendly. Our property manager Mark has been wonderful, as well as Julie and Rosanna the property inspectors.
Hi Melanie,
Thank you for taking the time to leave us a review. We appreciate you sharing your experience.
Fantastic experience: We’ve been with Mesa Properties HD for about 5 years now and have never had an issue, they are always on top of any of our needs regarding our home. We recently just got approved for a new home for rent and I am glad the process was just as smooth as the first. Everyone that we have dealt with has always been so helpful and kind. Thank you!
Hi Ariana,
This is so nice to hear! Thank you for this awesome review.
Fantastic experience: Just went through our first yearly inspection with Mesa Properties, Eric C. was our inspector. He was very professional and polite just like everyone we have engaged with at Mesa. What a class act. He even showed me how to put a filter on as I wasn't sure. Their overall service has been outstanding and as result I'm sure through referrals their business will grow substantially. They'll have to scale up and hire quality personnel like Eric. If you need a property management company for service I would certainly recommend them.
Hi Jose,
Thank you for taking the time to write us a review! We appreciate it! We'll make sure Eric knows.
Fantastic experience: Mesa properties HD has been absolutely amazing. They are very supportive and helpful with the entire move in process. The entire staff is awesome and made the experience so smooth and stress free. Being a first time tenant I couldn’t have asked for a better team to help guide me through the process. Highly recommend Mesa properties HD!
Hi Cory,
We're so happy to hear about your experience with us! Thanks for the review.
Fantastic experience: Mesa properties had been such an amazing company to work with. Everyone is so professional and nice and we have always had our questions and concerns answered and taken care of. We had our 6 month inspection and the gentleman was very informative and provided the best service.
Hi Lauren,
Thank you for taking the time to share you experience with Mesa!
Fantastic experience: roseanna was so kinda and very professional! she did not feel intrusive at all as she did her inspection and answered all my questions and concerns to the best of her abilities. 10/10 inspection
Hi Jacob,
Thank you for the review! We'll make sure Rosanna knows.
Fantastic experience: I am so please that Rosanna conducted our annual inspection. She was on time, personable, and thorough and completed the task at hand in an expeditious manner. I appreciate her willingness to share information as well as her thoughtfulness as she went out of her way to assist with an air filter. Much praise and respect for such a kind soul. Thank you Rosanna!
Hi Diallo,
Thank you for leaving us this awesome review! We appreciate it.
Fantastic experience: Mesa Properties and their Agents are and have always been professional. This agency comes by to do annual safety inspections and look out for the tenants best interest. I appreciate it very much. If a repair needs to be done, I can submit a request using their online portal and they respond quickly. Thank you all.
Hi Sandra,
We love hearing from our tenants! Thank you for leaving us a review!
Fantastic experience: I used Mesa Properties to help manage my rental house while I lived outside of CA. They were extremely professional and kept me updated throughout the process. They also helped me sell the house after a few years. I highly recommend them as both an agent and property manager!
Hi Vincent,
Thank you so much for taking the time to leave us a review!
Fantastic experience: Mesa Properties is a great company to work with! They are easy to deal with and always quick to respond to requests. Their professionalism and efficiency make the rental process smooth and stress-free. Highly recommended!
Hi Alex,
Wonderful to hear this. Thanks for the review!
Positive experience: It was a little bit long process but amazing humble people. I enjoy talking to them they're communication is A1 I will give their communication 10 stars. Only reason I'm giving them four out of five stars is I think we need just a little bit more time to get the paperwork and stuff together. They are very professional I will recommend them to anybody looking for a house in the area and customers service skills amazing. When I went to go drop my deposit off I'm at the nicest guy who want me to do everything and gave me a card to contact my team which I didn't even know I had and how to text him how to call him how to email them he want me through the whole app and showed me how to request if I need maintenance I just loved how professional they were and I look forward to working with them in a future thank you so much for making me feel comfortable and at home
Hi Denise,
Thank you for the review!
Fantastic experience: Mesa Properties saved the day! Their processes are top tier and require a bit of heavy lifting but it paid off immediately! Luckily I had everything prepared to list the property, upon a rent ready inspection, I found i had missed a couple of tasks that I wouldn't have noticed since I was so busy. With the help of Mesa Properties, I was able to tackle it quickly, getting the home ready for listing. With in 48 hours, I had more views and saves than I ever did in my two months of listing my home independently. Mesa Properties has allowed me to have a stress free time taking care of my mortgage, especially with me being an "Accidental landlord". Now I can get back to focusing on just my career and family. Thank you for finding my property a tenant in the first week and a half after listing. Thank you Esteban, and thank you Verenice!!
Hi Justin,
Wow! No words can express how much we appreciate your kind words. Thank you for leaving us this awesome review!
Fantastic experience: Charlene was amazing and the most understanding and helpful after I explained to her my situation, she got it taken care of within a matter of a couple hours. Super thankful for her help and was able to get my place due to her help. Highly reconnect her and this company!
Hi Nikki,
We're happy to hear about your experience applying to one of our properties. Thank you for the review!
Fantastic experience: Julie is always amazing during our annual safety inspection! She is very informative and makes the process quick and easy. I am proud to say we are going on 5 years with Mesa properties and have had a wonderful experience as tenants.
Hi Breesa,
Thank you for taking the time to leave us this awesome review!
Fantastic experience: They make you feel very welcome from the time you walk through the door. Destiny was a pleasure to work with she is awesome. Kayden Is very attentive and polite. Very quick to respond to our needs. Mark It's great. He has a very well put together team.
Hi Bianca,
Thank you for taking the time to leave us a review!
Fantastic experience: I met a beautiful young lady name Destiny that came out to do my safety inspection. She was very polite and friendly. I love to talk so I think I talked her ear off. It was such a great pleasure to meet you. May God continue to bless you and your daughter. Be safe.
Hi Tracy,
Thank you for sharing your experience with Mesa!
Fantastic experience: I would recommend Mesa Properties and their team to everyone! From the very first interaction to the final steps of the process, I was impressed with every person I talked to. If I had a question the team would email me back almost immediately. They were so informative, professional very friendly, and the way they walked me through the process and explained things was honestly the best experience I've had with any apartment I've ever applied for. I'm thankful for Mesa Properties because applying for a home can most of the time be very overwhelming, they made it smooth as butter! Thank you Mesa Properties
Hi Crystal,
Thank you for taking the time to leave us a review!
Fantastic experience: Very modern, user friendly, and self-driven leasing and move-in process. All of the team was knowledgeable about the process and was able to answer all my questions promptly. Special shoutout to Lori for excellent customer service and ensuring a positive experience!
Hi Kyrie,
Thank for for this awesome review! We'll make sure this reaches Lori!
Fantastic experience: I have dealt with Sam at many homes and these guys are easy to contact, polite(!), responsive, and honest. We deal with property management companies every day and it is always a pleasure when we get their call. I strongly suspect that as an owner or tenant you will have the same experience
Hi Luke,
It's so nice to hear from you! We appreciate our vendors and we're glad to hear it is reciprocated. Looking forward to more business together.
Fantastic experience: Mesa property Management takes very good care of us. We've been in our house about 12 years. Anytime we have any problems they're very responsive get us quick action on whatever issues that we may have. Can't say enough nice things about them
Hi Carol,
Thank you for taking the time to leave us a review! We appreciate it!
Fantastic experience: We just had our first inspection with Julie and it was great she was so informative and was an easy process they really care about their tenants. Thank you for being great support Kassandra Great management team by far best in the high desert! We’ve had nothing but good experiences they really seem to care about their tenants Danny and Kassandra
Hi Julian,
Thank you for taking the time to share your experience!
Fantastic experience: I’d like to share this post with Mesa Properties. A couple of weeks ago I had an emergency that my hot water heater in the Garage sprung a very bad leak . I reached out to Mesa Properties right away as they responded promptly that they were sending someone out. They gave me their phone numbers I was able to contact them to explain the problem, so they knew what they needed to do or bring when they came out. The bad things are you never know when things like this happen. I was lucky to have my 18-year-old grandson at the house to assist as he contacted me over the phone and I walk him though shutting the water off until help arrived. The contractor came out, told him the situation this things happen and by the end of the next day they replace my hot water heater with a new one that made me feel good hassle. contacting the contractor Paul was very professional from Guillen family plumbing There was a minor drywall that needs to be repaired but everything was in the garage and repairs were like if it never happened. You know things today it’s hard to find good service for people that rent properties. Mesa Properties really looks out for their tenants and their needs. I’m very happy renting a property from them. Thank you team Mesa Properties May, Lori, Mark and Kaden.
Hi!
We're so happy everything went smoothly with your maintenance request, we appreciate you sharing your experience and photos!
Fantastic experience: I had my first inspection with Mesa Properties today, and it was a great experience! Julie Marquez-Huston was so nice and professional throughout the entire process. She made sure everything went smoothly and answered all my questions with care. I really appreciated her friendly approach and attention to detail. If you're looking for a property management company that truly values its tenants, I highly recommend Mesa Properties. Thanks again, Julie!
Hi Jacqueline,
We love hearing from our tenants! Thank you for taking the time to leave this awesome review. We'll make sure Julie knows.
Fantastic experience: Mesa Properties was very professional and explained everything to me very well. The process of my application was fast and they were great at explaining everything to me. They will answer my emails right away had a great experience getting a lease for the first time at Mesa Properties of the high Desert. I would highly recommend anybody to them.
Hi Nora,
Thanks for sharing your experience with Mesa. We appreciate the review!
Fantastic experience: I have been working with Mesa Properties to lease a house in a new area. They have been very helpful and easy to work with. They have led me through the process step by step, which helps to make the less stressful.
Hi Linda,
It's so nice to hear from you! Thank you for taking the time to share you experience online. We appreciate the review.
Positive experience: Julie did our annual inspection for the second time. She's efficient so the inspection goes quickly and shes always professional and friendly. Overall, our experience with Mesa has been good and we are satisfied. They are quick to act on any issues that need to be addressed and there's no quibbling if something needs to be repaired or replaced. They communicate well to let us know when service is arranged and follow up to ensure everythings been taken care of. They have helpful videos for common issues so you can try to resolve minor issues on your own, like a stuck garbage disposal. The contractors they work with are professional and take care of the work quickly. My only negative comment and the reason why Im not rating them as 5 stars would be the monthly renter's benefit program we are forced to participate in. It's $39.95 in addition to the rent. It covers a filter replacement every three months which is delivered to you, basic renters insurance, reporting your rental payments to credit bureaus (you can do that on your own for free), and real estate assistance if you want to buy a home. For the air filter, I usually buy the gold level which removes more allergens and I replace every 1-2 months for sinus and allergy reasons. With their benefit package I'm forced to pay for theirs which is standard filter and the cost is $30 ($10 per month). The only item you can opt out of is the renters insurance but the process to use a different carrier is confusing and somewhat complicated to make sure the coverage has what Mesa requires and the carrier has a specific type of rating. The Pinata portal that allows reporting of your rental payments has a rewards aspect but once ainregiaterd, I started getting all kinds of spam email so I won't be using the rewards. The portal is supposed to automatically report my rent payments but I've found a couple missing so I have to go in and manually report it too. With all that in mind, their benefit package doesn't have much in benefits to me for the cost. With that said, I realize they are trying to ensure the house is kept in good condition for the owner and I've been asked to pay for expenses through other property management companies, that were far more ridiculous than this. We love the house we rent and want to continue renting it so we think of it as a necessary expense.
Hi!
Thank you for taking the time to detail this out for us. We appreciate the feedback you gave about the Resident Benefit Package. Rest assured our team is taking this into consideration and I believe your property manager has reached out to you as well in regards to this. Thanks!
Fantastic experience: Mesa Properties Inc. provided an excellent property management experience. They made the entire process smooth and hassle-free, demonstrating their expertise and efficiency. The team was incredibly helpful and worked diligently to find reliable tenants for my home. Their professionalism and dedication were evident throughout, making them a highly recommended choice for property management needs. They were accommodating to my unique situation of living overseas, and ensured a smooth evolution.
Hi Max,
Thank you for taking the time to leave us this awesome review! We love having you as part of Mesa. We look forward to many years!
Fantastic experience: I've heard horror stories in the past about shady property management companies. As a matter of fact, I've experiend those stories first hand. It is reasonable that I had no reason to believe that these guys were any different. I could not have been more wrong. Every single person I dealt with went out of their way to make this whole process as quick and painless as possible. From the initial inquiries to the tours even down to working with me to get all of the documents and paperwork done in what I would consider to be a short time frame this has been a wonderful experience. What takes this whole experience to the next level is the fact that they were able achieve this level of customer service while I was 2 states away packing my family and taking care of my business. Thus has been one super stressful move and i am happy to let whoever is reading this know that none of that streas was due to mesa properties. Quite the opposite in fact. Thanks to the team at Mesa Properties, i havent really had to worry about our living situation. Thank you guys!
Hey Nik,
As the founder of Mesa I can't say thank you enough for your kind words. I started this business with the goal of being the exact type of company you described in your review. Sometimes we don' t always perform perfectly and things outside our control occasionally come up but other times everything we strive to achieve for our owners and tenants comes together for a really great experience. I'm so happy that was how it worked out for all of us!
Fantastic experience: Substantially better ever since Mesa Properties has taken over the property management of the house I'm Leasing. Maintenance requests are taken care of in a timely manner, routine safety inspections of the property and everything is handled online through a phone app.
Hi Carmen,
Thanks for the awesome review! We appreciate you taking the time to leave this for us.
Fantastic experience: Ana Chavarria and the whole Mesa Property team are absolutely incredible! They are quick to help and always courteous. They have an amazing group of people who will always work with you!
Hi David,
Thank you for taking the time to leave us a review! We appreciate it.
Fantastic experience: Mesa property company and manager Esperanza Pitones are an excellent.She helped from repairs and rent out my property very short amount of time. I very happy with her services if anyone wants peace of mind with rental. I definitely recommend Mesa company.
Hi Mai,
We're gald to hear about your experience with Espie! Thanks for sharing this online. We'll make sure this reaches her.
Fantastic experience: Our breaker panel to our house went out we had no electricity and I'm on 24-hour oxygen continuous and they had somebody here within the first hour. I'm so appreciative of Mesa properties they always handle our requests in a very timely manner they're an awesome property management.
Hi Debra,
Thank you for sharing your recent experience here online. We appreciate the review!
Fantastic experience: Verenice is our manager for both of our properties, and she really is an exceptional Mesa Properties representative. She is very patient and responsive with our questions and/or concerns. We have dealt with other property managers, and all of them combined could not hold a candle to her. Verenice could hold a Master Class on customer/client service!
Hi Jarrol,
It's so nice to hear from you! Thank you for sharing your experience with Verenice and the team! We appreciate you taking the time to leave us a review.
Fantastic experience: For many years I have used Mesa Properties. They are professional, helpful and have always provided good communication. I would recommend them to any owner and anyone looking to rent.
Hi Susan,
Thank you for taking the time to leave us a review!
Fantastic experience: The inspection from Ms. Julie. Was a good one. I showed her , where all the smoke detectors were and each sink., and windows . She was very polite. A very good person. I hope we made it comfortable for her. Thank you Mesa proberty and Ms. Verenice team, have a beautiful day.
Hi Greg,
That is nice to hear! Thank you for sharing your experience through a review.
Fantastic experience: I’ve been renting through Mesa Properties for 11 years now and they’re one of the best rental agencies I’ve had. Most everything can be handled online, they’re quick to respond to maintenance requests and they never gouge you with rent increases every year we renew our lease. I recommend Mesa Properties to everyone I know, and if I had to rent forever then I’d only rent with them!
Hi Jennifer,
Thank you for taking the time to leave us a review!
Fantastic experience: Mark and the team at Mesa has been great from an owners perspective! We use them to rent our house and they did a great job, finding qualified tenants for us to care of all the issues we had and even a major issue the house had that was handled and repaired quickly and efficiently. If you’re looking for property management and high desert, I would highly recommend Mesa properties.
Hi Danny,
Thank you for taking the time to leave us a review! We'll make sure Mark and his team know this.
Fantastic experience: I would like to share that when ever there is a problem they respond in a timely manner. I also enjoy the house it is what I always wanted it a rental. I would like to say that Julie was very respectful when entering my home asked questions to ensure that everything was fine with the home. She is a very welcoming person.
Hi Latasha,
Thank you for taking the time to share you experience with us! We appreciate the review!
Negative experience: i had really bad experience with this management company. first they rent my house to someone with credit score of 400 and with several bankrupcy. the first 2 tenant has always had problem paying the rent that i had to evict them. then the management agent used his dad to fix my house and charged me a large amount. My monthly payment is always short that i have to call them and ask them why my money is short almost every month. After using this company for several years they send me an email and said that they are going to raise my management fee. i called them and tell them that i am not willing to pay extra and if they are gonna raise my management fee i am gonna switch to othet company. the broker first told me that since i have been with them for a long time, they are not gonna raise my management fee, but later they denied what they said and charge me more fee. i recently just found out that one of the tenent is their employee who is not paying the rent and i have to evict him. since all this years that i use mesa property management the broker has refused to raise my rent yearly which made my rent way lower then the market. and now i know why. it is because they rent it to their own employee. i will never recoment this company.
Hi Wen,
We are sorry to hear about your poor experience with us. At the time this review was left, it has been over 5 years since we have managed your property. There is a lot to address in your review, but we will try to address each point.
Our email records show several back and forth emails with you where we recommended rent increases and at times you actually told us to allow rental agreements to default to month-to-month without raising the rent.
The most recent tenant that we rented to before you terminated our management services had over a 700 FICO score.
Repairs done to your property to get it ready to rent were done by a licensed general contractor.
The payments that you claim were "short" were due to repairs that were done and then paid out of rent funds, as we were authorized to do in the property management agreement. They were not "short" or accounting errors.
It is extremely rare that we would rent to an employee but if one of our employees meets our objective rental criteria, we cannot deny them because they work for Mesa Properties. That would be income discrimination which is illegal under California Fair Housing law.
We cannot be held responsible for evictions that you had to do 5 years after you terminated our services. We have an email from January 2019, the same month that you terminated our management services, where we recommended raising the rent on the past employee of ours that we rented to, only 1 year after they had moved in.
It is unfortunate and disheartening that you would leave such a libelous review for our business with so many factual inaccuracies and false statements, which we easily debunked by reviewing past written communication with you, 5 years after our relationship mutually ended.
Fantastic experience: Julie did our inspection and she was great! She was so friendly and had great communication with me. Thank you Julie for making the inspection easy and efficient!
Hi Saida,
Thank you for taking the time to leave us a review about your recent inspection.
Fantastic experience: I appreciate the team so much. They are very thorough, knowledgeable, patient, and understanding. I enjoy working with them. Raul has been absolutely amazing. The communication has been outstanding and he has taken time to explain the process and work through details along the way. I highly recommend Mesa Properties for your property management needs, they are exceptional!
Hi Tiffany,
Thank you for taking the time to leave us a review!
Fantastic experience: Julie did my safety inspection today and was very sweet as well as thorough about what she was doing and the process :) also a big thank you to Raul, Mariel, and Jamella for always being on it with communication. I love that.
Hi Amanda,
Thank you for taking the time to leave us a review! We're glad to hear about your property manager's team!
Fantastic experience: I love renting from Mesa, best prop mngmnt hands down. Julie, Raul, and the others are always kind, attentive, and if anything needs attention they are on it. They are fair and do whats right for the renter and the owner. If looking to rent in the HD or if you are a homeowner looking for quality property management Mesa is the place to go.
Hi Kristina,
Thank you for your kind words! We appreciate your feedback and we'll make sure this reaches the team. Thank you for taking the time to leave us a review.
Fantastic experience: I've had a great experience with Mesa Properties. They are prompt at assisting with issues. I recently met Julie, and she is very kind and great. Would recommend.
Hi Bianca,
Thank you for taking the time to leave us a review! We appreciate it.
Fantastic experience: I’d like recommend Mesa Properties if anyone is looking for listing agents or property managers. Mark has been my property manager for a while and he is always on the top of everything when it comes to repair, move in/ out inspections , or manage to find qualified tenants…. Mark always responds promptly to my texts/ emails and keeps me posted on any changes on the status of the property. Mesa group has great tool/ technology to assist both parties tenants and landlords quickly and effectively.
Hi Thao,
Thank you for taking the time to share your experience with us through a review! We appreciate your kind words.
Fantastic experience: Julie was great as always. Very professional, kind, and friendly. My experience every year with her is always well received and welcome. She does a great job checking what should be checked.
Hi Nancy,
This is so nice to hear! We're happy to hear you've had a great experience with Julie, we'll make sure this reaches her. Thank you!
Fantastic experience: I have had an excellent experience with Mesa Properties so far. They were very helpful with the entire rental experience and VERY professional. I would definitely recommend them to anyone looking for a property management company. Mark Parmenter is my Property Manager, and he has taken care of everything! He is very professional and always helpful in making my rental experience even better. Thanks for all you do Mark!
Hi James,
We're happy to hear about your experience with Mesa and with Mark! Thank you for leaving us an awesome review.
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