Grocasa

Fantastic experience: Both Paula and Moha did a great job selling my apartment. Highly recommended.

Fantastic experience: We have been your clients for almost 10 years. We started with rental management until July, and during all this time, the management in all areas has been impeccable. Especially considering that we had to rely on them to solve various incidents, due to our geographical distance from the rented property. Starting in July, we decided to put that property up for sale and had Paula as our advisor from the very beginning. Seriousness, responsibility, dedication, and total involvement in all areas. Resolute and agile. Full knowledge of all the bureaucratic procedures to be carried out. Ease in resolving vital issues that we could not manage due to distance. And thanks to their advice, the sale was completed in three months. So, an excellent team that works thanks to a very well-crafted mechanism.

Fantastic experience: Gabriel Martínez.....Highly professional team, and although the procedures have only been with Ms. Paula, I must assume that the entire team is on the same page. Equally important is the excellent management of GROCASA, which culminated in a sale just a few days after signing the contract awarding them the sale.... Thank you GROCASA…!!

Fantastic experience: Grocasa Mohamed Harrou is a kind and friendly person who helps you until you find your best home.

Fantastic experience: A magnificent experience, good professionals, one of the best there is in Sant Boi for selling a home. After having gone through many real estate agencies and failed attempts, they made everything quick and easy, from finding a buyer to the moment of signing before the notary. We felt supported and cared for until the end. 100% recommended.

Fantastic experience: Altea is a great professional. Attentive at all times. A very efficient person. I recommend her for her humanity and simplicity.

Positive experience: We sold an apartment and want to thank you that everything went well, and to say that Altea is a great professional.

Fantastic experience: I want to express my gratitude to this real estate agency, they are wonderful, they helped me with everything and I really appreciate it. Highly recommended, thanks to the girl named ALTEA and the guy named ENRIQUE, it was a pleasure.

Fantastic experience: I want to express my gratitude to Mohamad Harrou for his excellent customer service. From the very first moment, he was extremely kind and attentive, which made the process of searching for an apartment much simpler and more enjoyable. I greatly appreciated his transparency and sincerity at every step, which gave me a lot of confidence. If you are looking for a property, I definitely recommend contacting him. A truly positive experience!

Fantastic experience: I put my apartment up for sale with them and the salesperson who handled the operation is a lovely person with infinite patience.

Fantastic experience: Excellent treatment, professionalism, and patience. Paula helped us from minute 0 and was attentive at all times. Cordial and approachable, a wonderful worker.

Fantastic experience: Excellent support in the purchase of my apartment, thanks Paula and all the staff at Grocasa for making my experience pleasant, 100% recommended.

Fantastic experience: Delighted with the management of the sale of an apartment by Paula Romero! Perfect in everything and ten out of ten! Thank you very much for everything!

Positive experience: We bought an apartment with Grocasa and the experience has been very positive! The good service and attention from Paula stands out, who has accompanied and advised us from the beginning, thank you!!!

Fantastic experience: Delighted with Paula's management. She took charge of the sale of the flat and in less than a week it was sold. Always attentive and kind, and willing to help with any questions. Highly recommended. Thank you.

Fantastic experience: Delighted with the service provided! Paula has helped us with the entire process from start to finish, assisting us and explaining everything step by step. Thank you for everything, guys!

Fantastic experience: We bought a beautiful apartment thanks to Paula. Paula found us the apartment, made everything super easy for us, and did an excellent job both on the seller's side and for us as buyers. I would do it again a thousand times with her. An excellent person both professionally and personally. She is a great professional, don't let her slip away or you will regret it!! I wish there were many more people like her who do everything out of vocation, respect, education, speed, efficiency, and perfection. Thank you for everything.

Fantastic experience: We would definitely repeat the experience with Grocasa, especially with Paula. We connected with her from minute one, and she became one of the family, adapting to our busy schedules and pace to arrange visits without disrupting our routines. Everything has been very easy and quick, leaving it in her hands. A special mention also to Joel for his willingness and for being so resourceful and quick with all our questions always. Thank you so much for making the sale of our little nest so easy! Don't change :) Alexandra and Sergi

Fantastic experience: I thank Paula for the treatment received at all times during the purchase management of my apartment, besides being a lovely person and always attentive to all the details.

Fantastic experience: Kindness and professionalism, she knew how to listen and attend to all my needs to find my apartment, to achieve and realize my dreams, just as I wanted. Great professional. THANK YOU PAULA.

Fantastic experience: Thank you Paula for your management and advice. Quick sale, without surprises and without having to dedicate our time to the processes.

Fantastic experience: We contacted through a relative. The presentation turned out to be friendly and constructive. Notable: professionalism, knowledge of the field, and kindness at all times. We extend this to all the staff who attended us, especially Paula.

Fantastic experience: I sold an apartment and everything went very well. I appreciate the behavior of all the people involved, and I must say that Altea is very competent and a great person.

Fantastic experience: I sold an apartment remotely with Grocasa Sant Boi, the phone communication was always very smooth and friendly. Paula, the seller, not only was quick to sell it, but also paid attention to all the details, a delightful professional. In the end, at the time of signing, I could put a face to the name and thank her for her good work. I can only say that I would definitely do it again with them.

Fantastic experience: Paula is a 10, very nice person, the tenants of the apartment are trash and riffraff.

Fantastic experience: Paula, a fantastic professional, cares for her clients. The purchase was phenomenal. The downside is that the previous owners were not very careful and broke some things in the apartment. May God forgive them; they have their work cut out for them.

Fantastic experience: A wonder the purchase of our home with Grocasa! Their financial department Joel Prats is a true professional who has guided us through the entire process with unique transparency and sincerity! We will always be very grateful! Thanks also to Altea.

Fantastic experience: Very good attention and service. Paula, the girl who attended us, was very kind and committed, always at our disposal when necessary. I am very grateful and generally satisfied, especially with Paula. I definitely recommend Grocasa.

Negative experience: Undocumented personnel. I had to hire a lawyer to resolve the mismanagement they did. A waste of time and money due to lack of expertise. Malpractice. I do not recommend it.

Fantastic experience: The real estate management they provided me was perfect! I especially thank Joel Prats for his transparency and his mortgage management.

Fantastic experience: I sold my home with GROCASA and my experience with them has been excellent. Seriousness, professionalism, dedication, and in particular in my case, I have no better words for the management that Jose Gómez did from the very beginning, both in the process of visits and in the sale, and even in the after-sales: a professional of the few that remain. I always felt advised and I appreciate the contribution of experience, involvement, and support that I have always had. In an initial stage when sales dropped in general, they met with me to explain new strategies and approaches to successfully reorient the sales process. They always bring interested clients for visits and negotiate with them respecting your wishes. For any problems I could have, Jose was there providing a solution, and even after selling the apartment and closing the deal, he followed up, caring until the moment the registration cancellation managed by the notary was finally achieved; he has always been available for any problems that might arise, mediating between the notary and the client. Impeccable, I can't say more. Without thinking, I would let them sell another apartment if the case arose. I give them 5 stars and Jose 6.

Fantastic experience: Altea attended us, an impressive sales representative, as an unbeatable person, I have no words to describe how she attended to us at all times, and she also sold us the apartment in 10 days. My experience with grocasa was very positive and with her it was even better.

Fantastic experience: Very happy with the Grocasa agents for all their help and commitment throughout the process. Paula, Lluís, Ismael, and José make a great team; I appreciate all the attention received.

Fantastic experience: Very happy with the treatment received, super grateful to Paula, a young girl who works there, very nice and who has helped me a lot throughout the process.

Fantastic experience: Very professional!

Negative experience: I do not recommend due to lack

Fantastic experience: Very professional!

Fantastic experience:

Fantastic experience: Very good service and customer care

Positive experience: Very pleased with the service received. Paula is very professional and friendly.

Fantastic experience: Good people, Enrique managed my sale, a machine, very grateful.

Fantastic experience: Very grateful for the treatment and professionalism of Ismael. If I need to make another management, I will count on him.

Fantastic experience: In less than a week, they sold my apartment. Altea did a fantastic job. Highly recommended.

Fantastic experience: A good team of sellers .uy happy with Ismael and Laura very professional I recommend them without a doubt very good team

Negative experience: There is not enough space to describe the little ethics and desire to keep the money. P.S.: They have been more concerned about calling us since we posted the review than when we were going to buy the apartment.

Negative experience: We signed the mortgage with them, and initially, we were very happy because the process had been quick and they attended to us very well and were super nice... But after selling the apartment, they washed their hands of us and neglected us. We had issues with pending invoices and some furniture (the apartment should theoretically be left empty), and no one provided a solution; in the end, we had to figure things out ourselves and cover expenses that weren't ours. We are very disappointed. P.S.: I add this comment after receiving a response from Grocasa trying to make me look like a liar and washing their hands of the situation. We were interested in a CUSTOM wardrobe, but since they were charging us for it, we said we didn't want it, and yet they took it away. Regarding the invoices, I have EVIDENCE that there were pending invoices, so I refer to the facts. And I reiterate, DISAPPOINTMENT. I do not recommend them to ANYONE.

Fantastic experience: Very happy with the treatment and the help they have given me at Grocasa. Special thanks to Ismael, Paula, and Lluis for the assistance they provided during the process!

Fantastic experience: I dealt with Paula and Ismael, two exceptional real estate agents. They were always at my disposal. 100% recommended.

Fantastic experience: The best thing we could have done to sell our home. An impeccable management and Laura is a sweetheart, taking care of everything and always with a smile, both with us and with the potential buyers.

Fantastic experience: Very happy with the treatment and professionalism. They helped me find my apartment, even managing all the paperwork outside of their responsibilities. In particular, I wanted to refer to the person who accompanied me on the visits, advised me and cleared my doubts at all times, Paula Romero, a true professional! Thank you for the service.

Negative experience: *Response to Grocasa below.* Little professionalism, I had to follow up with them throughout the process when you supposedly hire them to manage it for you. They don't negotiate with banks, they just present your documentation, or not even that because they ask for it 500 times. Tricky and misleading contracts, abusive commission. I wouldn't recommend it to anyone. ---------------- *Curious that you say I didn't present the profile because on the first day you did a study and told us that with the money we were giving there was no problem, not to mention that when you show an apartment you had already assessed whether it was viable or not to avoid wasting time and you showed us much more expensive apartments... From the moment of reservation, they force you to have Grocasa manage the mortgage, a clause of dubious legality. So yes, the person who managed it works in your offices and used your hotmail. To say that the team tried hard seems like a joke since the very director called us to ask why we were so unhappy, and after agreeing with us, the person handling the mortgage disappeared and referred us to another colleague.*

Fantastic experience: Very good treatment from Paula. It has been an incredible experience, a thousand doubts when buying, but both she and the company have transmitted a lot of confidence to me. I recommend it for any real estate management.

Fantastic experience: We found an apartment quickly and in the area we wanted, very good attention from Ms. Paula Romero.

Fantastic experience: Our experience selling the house was very traumatic. The agency that was managing it was not doing well at all. 3 supposedly closed sales fell through just at the signing of the deposit. Jose appeared providentially, offered us excellent advice, and has accompanied us throughout the process. In addition, GROCASA mortgages is managing the financing of our new home. A 10 for GROCASA.

Fantastic experience: The service is excellent from day one and they adapt to you and what you are looking for. 100 percent recommendable.

Fantastic experience: We rented an apartment with them and we are very happy with the treatment we received, especially José who has assisted us from the beginning and has supported us and clarified all our doubts at all times. Thank you! I recommend it.

Fantastic experience: Very happy with Jose's service, despite being in Santander he made it very easy for us and gave us a lot of peace of mind. He helped us with the whole process up to the sale of the apartment.

Fantastic experience: What can be said negatively about a salesperson who sells your property in one day (if any)? This is what Altea Alberti has achieved: a 100% efficient, hardworking, committed person, in addition to being kind, approachable, humane, with impressive personal appeal and charisma, with a great gift for people and an infinite ability to persuade, lead, and take on any commercial challenge that comes their way. I hope Grocasa can recognize this natural potential that Altea radiates; a Messi of the real estate sector that Grocasa must nurture and value.

Fantastic experience: It has been a very easy process thanks to Paula Romero, who has helped us and managed everything. She resolved every doubt that arose. I am really grateful to her for everything. The treatment has been very close and direct at all times. Happy from start to finish!

Fantastic experience: I am very happy with the service received from Paula, she helped me at all times adapting to my needs.

Fantastic experience: Muy contenta con el trato y profesionalidad. Me ayudaron a encontrar mi piso, inclusive a tramitar toda la gestión ajena a ellos. En especial, quería hacer referencia a la persona que me acompañó en las visitas, me aconsejó y resolvió mis dudas en todo momento, Paula Romero, toda una profesional! Gracias por el trat

Fantastic experience: Magnífico trato y gran profesionalidad, sin duda un sitio excelente si estás buscando gente seria y eficaz....

Fantastic experience: Paula es una gran asesora, muy atenta siempre a nuestras dudas y aconsejándonos lo mejor para la venta de nuestro piso. Muy amable y profesional. Sin duda volvería a contar con ella.

Fantastic experience: Me ha encantado el trato y como Ismael me ha ayudado a encontrar lo que quería

Fantastic experience: Paula es una excelente profesional y estoy muy satisfecha con su manera de aconsejarnos.

Fantastic experience: Excelente trato, profesionalidad, implicación y compromiso. Gracias Paula e Ismael

Fantastic experience: Asesoramiento increíble por parte de Isamel, un tipo que además de gran profesional, es cortés, educado y genera confianza. Un cordial saludo.

Fantastic experience: Excelente atención por parte Laura Oviedo,me informo de todo con respecto a la venta de mi vivienda, las visitas bastante organizadas. Muy contenta, sin duda volvería a trabajar con ella, recomendadisimo.

Fantastic experience: Equipo muy competente y profesional, todos un 10, Jóse ha sido nuestro asesor en todo momento y gracias a él se nos ha hecho más llevadero todo. Grácias, los recomiendo 100x100.

Fantastic experience: Me ha gustado mucho mi experiencia y sobre todo con Paula una chica muy maja y muy agradable supo quitarme todas las dudas

Fantastic experience: Realicé la compra-venta con Ismael de mera y el trato fué muy satisfactorio. Lo que más me gustó es que me preguntaba el por qué vendía y qué necesitaba en mi nuevo piso. Me transmitió seguridad y confianza y por ello le confíe la labor. El resultado ha sido de 10.

Fantastic experience: Hola!!! Estuve buscando piso de compra con Ismael, me ofreció el asesoramiento financiero para estudiar mi perfil y buscar algo acorde a mis necesidades. Tan solo tuve que ver 3 pisos y el último, no lo dudé y decidí reservarlo. Muy agradecido.

Fantastic experience: Muy contenta con la atención que me han dado todos, en especial José, gran profesional, siempre aclarando todas mis dudas y acompañándome en todo el proceso. Muchas gracias por todo chicos!!

Fantastic experience: Un trato y una solución excelente. Paula es una gran profesional que nos ha sido de mucha ayuda.

Fantastic experience: Después de varios meses en otra agencia sin exito confiamos en Jose y fue todo un acierto. En poco tiempo teníamos bastantes visitas y finalmente vendimos. Tanto la tramitación como el trato, incluso en las gestiones post venta fueron del todo correctos.

Fantastic experience: Muy buen equipo y buen servicio. Encantada con Enrique, muy atento y profesional

Fantastic experience: Grandes profesionales, que se adaptaron a nuestras necesidades con la venta de nuestro piso. Agradecer sobretodo a Jose su profesionalidad y paciencia a la hora de buscar un comprador. Muchisimas gracias por todo. Sonia, Luisa , Verónica.

Fantastic experience: La verdad que en una compra-venta de una vivienda, con todas sus complicaciones, lo bueno pesa mas que lo malo. El trato de Ismael es excelente. Seriedad con las visitas, amable, rapidez, puntualidad, informacion. Etc… a pesar se un mal entendido en un documento, y unos primeros compradores que mejor no calificar, no tengo nada mas que buenas palabras!!! Despues de volver a empezar con la venta, rapidez con los contratos, los flecos, y gestiones. Recomendable sin duda!!!!

Fantastic experience: Grandes profesionales, dedicados y enfocados en buscar tu vivienda ideal. Atencion personalizada y muy amables. He de felicitar el gran trabajo de José! Por toda su labor en lograr conseguirnos el piso idóneo en poco tiempo y con la profesionalidad que le caracteriza. Saludos

Fantastic experience: Me asignaron al comercial Ismael y fue siempre muy atento y eficiente. En un mes se vendió el piso! Gracias!!

Positive experience: Nosotros recibimos un trato magnífico cordial y muy eficaz la sucursal de Rubí tiene un equipo muy competente Gracias por todo vuestro servicio

Fantastic experience: Un trato excelente, rápidos, atentos y muy amables.

Fantastic experience: Grandes profesionales y sobre todo grandes personas, sobre todo Laura con la persona que más he tratado

Fantastic experience: Hacen bien su labor, son unos profesionales

Fantastic experience: Trato profesional, servicio impecable y la venta se realizó rapidísimo. Estoy muy contenta con la atención de verdad.

Fantastic experience: Realmente satisfecho con la atención y profesionalidad recibidas. Gracias , Julieta por tu atención. ¡Totalmente recomendable!

Fantastic experience: Muy buen trato. Me llevaron la gestion de la compra de un piso de manera muy profesional

Negative experience: Excelente trabajo por la parte de Angela tema de hipoteca todo super bien explicado y genial, por la parte del agente inmobiliario pésimo, habia que estar siempre detras suyo porque se le olvidaba las cosas, el piso tendria que estar vacío y nos dejaron muebles en mal estado y las mudanzas tuvieron que ir de mi cuenta porque una vez ya tenian el dinero y estaba todo firmado pasaron de nosotros, nos dio el telefono del antiguo propietario (ya que esta mal echo por la ley de protección de datos) y tuvimos que resolverlo todo por nuestra parte ya que se limpian las manos muy rapido.

Negative experience: Doy una estrella porque sino no puedo escribir mi mala experiencia ha sido NEFASTA con esta inmobiliaria, pero por mi no tienen ninguna estrella. En concreto con el agente comercial que me llevó la venta de mi piso en la oficina de Sant Boi en la calle industria.  Nunca había visto una persona tan desosa de trincar(hay que llamarlo así) el dinero. Ha sido horrible, tanto esta persona como la política de la empresa que solo es  sacar el dinero y eso si te hacen firmar miles de papeles porque de profesionalidad tienen lo que pocoyo tiene de bombero..."VIGILAR"  con esta panda de sinvergüenzas porque eso que dicen que venden en poco tiempo el inmueble, es solo a costa del vendedor del piso y aprietan y mucho al comprador, ej. A mi me querían bajar 8000€ de golpe, 5000€ era la bajada que pedía el comprador y los otros 3000€ de Grocasa, que el comercial que se dice profesional del medio y que es titulado en API se puso a decir mentiras del piso y me metió presión para que vendiera de cualquiera de las maneras el piso alegando que si me tiraba para atrás tenía que pagar el doble de la reserva al comprador, señores solo era una RESERVA del comprador...NO eran las arras, solo era una simple RESERVA. Escribiría toda la desgracia que tuve con esta gente pero el que quiera puedo explicar con detalles, el que lo lea y quiera mas.  Solo os digo que revisar mil veces lo que firmáis y no os confíes revisarlo mil veces. La mala gestión en cuanto a la venta ha sido un gran disgusto porque sólo pude sacar una miseria 233€ de toda la venta de un piso mal vendido que con tanto trabajo, esfuerzo y cariño he estado pagando durante 18 años. Eso sí la comisión de la inmobiliaria fue de casi 11.000€ por no hacer nada porque esas 6 visitas en menos de dos semanas, en 2 de ellas tuve yo que enseñar el piso a las visitas porque los agentes que fueron no tenían ni zorra idea de mi piso "REPITO VIGILAR CON ESTA PEÑA NO SON DE FIAR". Al único que no puedo meter en el mismo saco es al agente Ismael, gran profesional. Todo lo contrario del otro.

Negative experience: Respecto a la compra-venta podríamos decir que rápidos y eficaces, pero a lo que se refiere a gestión de documentos, registro y demás, muy deficientes. Después de dos años sigo teniendo problemas con la cancelación de hipoteca que se comprometieron a hacer y que, de hecho, pagué para que lo gestionasen. A día de hoy sigue constando en el registro de la propiedad ciertos datos que ya no deberían estar. Después de haberles pagado a ellos, después de perder mi tiempo en ir al registro a constatar que ya todo estaba bien, con el consecuente gasto que ello también conlleva, seguimos igual. Lo siento pero no los recomiendo para nada. No ha merecido la pena la eficacia en la venta si luego no son capaces de dejar a los clientes satisfechos. Eso sí, el dinero rápidamente para ellos sin haber acabado las gestiones. Un fraude... y un engaño en conjunto.

Fantastic experience: Excelente atención de Ismael y José. Dedican el tiempo necesario para que puedas conseguir tu piso ideal. Sin duda 100% recomendados. Muy agradecida con el trato

Fantastic experience: Muy buen trato y muy buen servicio tanto de Ángela cómo José e Ismael. Todo perfecto y en los plazos estimados.

Fantastic experience: Mi comentario es para Ismael. Gran profesional, muy atento y disponible. Lo recomiendo sin lugar a dudas. Es una persona que capta enseguida las necesidades y no sientes que te esté intentando vender cualquier cosa. De diez!!

Fantastic experience: He tenido el placer y privilegio de tener un servicio impecable y excelente , gracias , muchísimas gracias a Ismael ha sido una persona que me ha apoyado , ayudado y sobretodo conseguido el piso ideal para mí . Ha sido una persona que recomendaría encarecidamente a cualquiera ojalá más gente como el . Muchas gracias trato y servicio de 10 !

Fantastic experience: Profesionalidad y trato excelente!

Fantastic experience: Trato excelente y atento desde el minuto 1!!! Profesional de los que da gusto encontrarse.

Fantastic experience: Muy amables y claros en todo el proceso

Fantastic experience: Grandes profesionales, gran equipo y trato excelente del Sr. Cervera. Gracias por vuestro gran trabajo!

Fantastic experience: Muy buenos profesionales!! Tienen buena atención y buen asesoramiento. Quede muy contenta!!

Fantastic experience: Es una gran oficina, grandes profesionales y buena atención a los clientes. Los recomendaré.