Vidal Gomà grup GuinotPrunera
At Vidal Gomà - GuinotPrunera, located in Terrassa, we provide a comprehensive approach to your real estate needs. Our extensive range of services covers real estate consulting and brokerage, asset management, and community administration. We are your ideal partner for simplifying what seems complicated, ensuring a smooth and hassle-free experience.
With over a century of experience, dating back to 1905, we know how to add a human touch to the real estate world, breaking the stereotypes that often surround it. Our commitment is to transparency, honesty, and exceptional customer service that makes you feel at home. Our diverse business areas include options for buying, renting, new construction, and temporary rentals, ensuring we have something for every client.
Trust us to meet your needs and achieve maximum peace of mind in all your real estate decisions. We’re here for you every step of the way!
Opening hours
- lunes: 9:00–13:30, 16:00–19:30
- martes: 9:00–13:30, 16:00–19:30
- miércoles: 9:00–13:30, 16:00–19:30
- jueves: 9:00–13:30, 16:00–19:30
- viernes: 9:00–13:30, 16:00–19:30
- sábado: Cerrado
- domingo: Cerrado
Photos of Vidal Gomà grup GuinotPrunera
Our comment from Agencias Inmobiliarias about Vidal Gomà grup GuinotPrunera:
A Century of Experience with a Human Touch
With a history dating back to 1905, Vidal Gomà - GuinotPrunera has established itself as a key player in Terrassa, blending the stability of a century-old agency with a close, personalized approach. Their comprehensive services range from consultancy and intermediation in property sales and rentals to asset management and community administration, always aiming to simplify real estate processes and provide peace of mind.
Professionalism, Transparency, and Support
Client feedback consistently highlights the high quality of service and the empathy of the team. Many users praise the professionalism and efficiency of staff members such as Eduard, Nuria, Pilar, Montse, and Raquel, who are commended for making complex processes, like buying a home or renewing a lease, smooth and transparent.
- Exceptional Customer Service: Clients appreciate the friendliness, approachability, and constant availability of the team to resolve queries.
- Efficient and Clear Management: Users value the speed in handling procedures and the clarity of information provided throughout the process.
- Trust and Closeness: The team is recognized for their interpersonal skills, creating a trusting environment where clients feel supported and secure.
Commitment to Customer Satisfaction
Beyond transactions, Vidal Gomà - GuinotPrunera emphasizes human relationships, breaking away from the cold stereotypes often associated with the sector. While the agency acknowledges and works to improve based on all feedback received, the general consensus reflects high satisfaction, with clients returning for their services and recommending the agency for its honesty, transparency, and excellence in human treatment.
Vidal Gomà grup GuinotPrunera: Reviews
Fantastic experience: Impeccable management by Eduard.
Thank you very much for your comments, we are very happy that our colleague Eduard and our team have been able to help you. We remain at your disposal for any inquiries, thank you very much.
Negative experience: They don't deserve even one star; they don't fix damages, and when they do, it's all shoddy work. If you are late, they do call you.
Good morning, we regret your comment. We are working to continue improving. Thank you very much.
Fantastic experience: They are very professional and have all kinds of apartments.
Thank you very much for your comments and feedback, we are very happy that we were able to help you. We remain at your disposal for anything you need, thank you.
Negative experience: A terrible experience. From the very first moment, the management was chaotic and unprofessional. The contract was filled with unclear clauses and totally disproportionate fees. Recovering my deposit was an odyssey, to the point that I had to resort to a lawyer to resolve the situation. I wouldn't recommend this real estate agency to anyone. I hope they take steps so that no one else has to go through something similar.
Good morning Zoe, we regret your comment. We are working to keep improving. Thank you very much.
Fantastic experience: Very professional and friendly! 10/10 We would definitely repeat the experience with you. Edu thank you for everything!!!
Thank you very much, Jeremias, for your comments. We are very happy that our colleague was able to help you. We remain at your disposal for any inquiries, thank you very much.
Fantastic experience: I sincerely want to thank Edu and the entire Guinot Prunera team for their professionalism and dedication in our buying process. From the very first moment, we felt accompanied and very comfortable with their treatment. Thank you for your kindness and enormous professionalism. Edu, you have made this long process a great, fun, and easy experience for us. We couldn't be more grateful to you. Happy to have had the enormous luck of finding you in one of the most important and beautiful moments of our life. Edu, you are truly a great professional and a beautiful person. A thousand thanks team, you are the best in Terrassa!!!!!
Thank you very much Carlota for your comments, we are very happy that our colleague was able to help you. We remain at your disposal for any inquiries, thank you very much.
Fantastic experience: Eduardo Martinez is a fantastic salesperson, providing great service, follow-up, customer care, and assistance throughout all the procedures. EXCELLENT
Thank you very much Marti for your comments, we are very pleased that our colleague was able to help you. We remain at your disposal for any inquiries, thank you very much.
Fantastic experience: Since we entered the real estate agency, we were greeted very well. Professional and very friendly. Thank you Maria for your help.
Thank you very much for your comments and rating, we are very happy that we were able to help you. We remain at your disposal for anything you need, thank you.
Fantastic experience: Excellent service!
Thank you very much for your comments and rating, we are very happy to have been able to help you. We remain at your disposal for anything you may need, thank you.
Fantastic experience: Great human treatment, warmth and support throughout the process is unbeatable, a team of professionals who are always ready to advise and accompany you with a big smile and a big heart. Very happy to have had the opportunity to buy our home with Núria, thanks to her who has done everything possible for our home to be a reality today.
Thank you very much for your comments, we are very glad to know that our colleague was able to help you throughout the process! We remain at your disposal for any inquiries that may arise, thank you!
Fantastic experience: Excellent service, I rented very quickly with them, a very well-managed and transparent process.
Thank you very much for your comments and rating Ricardo, we are very glad that we could help you. We remain at your disposal for anything you need, thank you.
Fantastic experience: The management with Nuria is being transparent, professional, and friendly. You can tell she has experience in her field and a gift for people. We are very satisfied.
Thank you very much for your comments and rating Antonio, we are very happy that we were able to help you. We remain at your disposal for anything you need, thank you.
Fantastic experience: Edu assisted us in purchasing an apartment, and his service and professionalism were unbeatable! Thanks to him, we were able to buy in a clear and transparent manner.
Thank you very much for your comments and rating Pol, we are very happy that we were able to help you. We remain at your disposal for anything you may need, thank you.
Fantastic experience: They helped in the entire process making it easy. Thank you Eduard and company.
Thank you very much for your feedback. We remain at your disposal for anything you need, thank you.
Fantastic experience: Very good customer service. Very professional and empathetic.
Thank you very much for your feedback. We remain at your disposal for anything you need, thank you.
Negative experience: Still waiting for a response to the question asked a week ago ♀️
Good morning Miriam, we are sorry for your comment. Please explain to us what happened at socialmedia@guinotprunera.com and we will try to resolve your issue. Thank you very much.
Fantastic experience: Very good work from Raquel who attended to us with maximum excellence from the very first moment, highly recommended to work with them.
Thank you very much for your feedback. We remain at your disposal for anything you need, thank you.
Fantastic experience: everything is fine
Thank you very much for your feedback. We remain at your disposal for anything you need, thank you.
Negative experience: Scams, abusive contracts, non-mandatory policies per contract, and they charge you for everything they can. They border on illegality.
Good morning Jordi, we regret your comment. Please explain to us what happened at socialmedia@guinotprunera.com and we will try to resolve your issue. Thank you very much.
Fantastic experience: I have been a client of Vidal Gomá for many years. A few days ago, I visited the offices. It is a pleasure to receive the exquisite, pleasant, professional, and approachable treatment from all the people I have contacted over the years (Montse, Pilar, Eduard,...). Never change. This way of doing things makes you different from the competition. Happy 2024.
Thank you very much for your comments and feedback Josep, we are very happy to have been able to help you. We remain at your disposal for anything you need, thanks.
Fantastic experience: Very professional people who know the business very well and do their job perfectly. In my case, I am renting and they handle all the management impeccably. A 10.
Thank you very much for your comments Ivan, we are very happy that our colleagues were able to help you. We remain at your disposal for anything you need, thank you.
Fantastic experience: My experience is very positive, I recommend them 100%. They are very professional and always available to help with any questions. I am super happy with their management.
Thank you very much for your comments, we are very happy that our colleagues were able to help you. We remain at your disposal for anything you need, thank you.
Negative experience: Since they merged, very poor management, we are going to another one to try our luck, not very professional.
Good morning Elena, we regret your comment. Please explain to us what happened at socialmedia@guinotprunera.com and we will try to resolve your issue and learn from it. Thank you very much.
Fantastic experience: Excellent professionals
Thank you very much for your comments, we are very happy that our colleagues were able to help you. We remain at your disposal for anything you need, thank you.
Negative experience: Usurers Be careful when renting with them.... Watch out! 1
Good morning Ana, we regret your comment. Please explain what happened to us at socialmedia@guinotprunera.com and we will try to resolve your issue and learn from it. Thank you very much.
Fantastic experience: I have been a tenant for 10 years and I have just renewed my rental contract, and I am more than satisfied with the great professionalism and customer service that Montse Petegal has provided me. I highly recommend it.
Thank you very much for your comments Raquel, we are very happy that our colleague was able to help you. We remain at your disposal for anything you need, thank you.
Fantastic experience: Excellent real estate agency. Very professional and approachable. They accompany you through all stages of the process. Totally recommendable.
Muchas gracias por tus comentarios y valoración, estamos muy contentos de que te hayamos podido ayudar.Seguimos a tu disposición para lo que necesites,gracias.
Fantastic experience: I emphasize the efficiency, professionalism, and excellent treatment received from Pilar Luna and Montse Pertegal (whom we always deal with). They have always treated us very well, very approachable, and with a lot of humanity. Because if there has ever been a mistake, they have been able to acknowledge it, apologize, be transparent, and move forward (values that are absolutely lacking nowadays). Thank you, Pilar and Montse. I also want to highlight the professionalism of the receptionist, Dolors, with an exquisite... unbeatable service. Just speaking with her makes you feel good. They clearly make a difference.
Muchas gracias por tus comentarios, estamos muy contentos de que nuestras compañeras te hayan podido ayudar.Seguimos a tu disposición por lo que necesites,gracias
Negative experience: I have to say that I have never encountered a company with such little professionalism. They were part of a parking community that decides to take care of the management of these properties. After 3 months with all the documentation in their hands, they called us saying that they cannot handle it, and that we should come to the office to collect all the papers. Really unbelievable, they returned them to us and were completely fine with it, and nothing happens here...
Buenos días Marta, lamentamos tu comentario. Por favor, explícanos lo sucedido en socialmedia@guinotprunera.com e intentaremos resolver tu incidencia y aprender de ello.Muchas gracias
Fantastic experience: Excellent! Professional, human quality. With continuous support from Nuria who is a beautiful person, very professional. Thank you very much!
Muchas gracias por tu comentario, nos alegra saber que nuestra compañera te ha podido ayudar.Seguimos a vuestra disposición para aquello que podáis necesitar.Gracias!
Negative experience: We have a rented apartment through them. Regrettable service and treatment from the property management person in charge. Only excuses and avoids accepting her part of the responsibility.
Buenas tardes Iban, lamentamos tu comentario. Por favor, explícanos lo sucedido en socialmedia@guinotprunera.com e intentaremos resolver tu incidencia lo antes posible.Muchas gracias
Negative experience: I have called several times for information about renting a parking space and the first time they took note and told me they would call me back. After seeing that they weren't calling, I called again and was attended by a somewhat rude girl who told me they had many calls and to wait. It has been 7 days and I am still waiting.
Buenas días Susana, lamentamos tu comentario. Por favor, envíanos un mail a socialmedia@guinotprunera.com e intentaremos resolver tu incidencia lo antes posible.Muchas gracias
Fantastic experience: Tracte excel·lent per part de la Maria. Molt contents en general!
Muchas gracias por tus comentarios Jasmina, estamos muy contentos de que Maria te haya podido ayudar. Seguimos a tu disposición por lo que necesites,gracias.
Fantastic experience: Excel-lent, eficacia 100%, tracte exquisit i molta profesionalitat
Muchas gracias por tus comentarios y valoración, estamos muy contentos de que te hayamos podido ayudar.Seguimos a tu disposición por lo que necesites,gracias.
Fantastic experience: La decisión de dejar la gestión de alquileres a una empresa no es facil. Siempre buscas profesionalidad y un buen precio. Desde inicios del 2022 trabajamos con Vidal Goma y tengo que decir que aúnan varias caracteristicas que me parecen imprescindibles para la satisfaccion de la clientela: profesionalidad, eficiencia y muy buen trato. Siempre encuentras muy buena predisposición por parte del personal, y donde hay un problema encuentran la solución. Me permito estas lineas para agradecer a todos los integrantes del equipo de Vidal Goma y en especial a Raquel, Maria y Carme su buen trabajo. Y sin duda a Montse que desde el primer momento ha encontrado eficientes soluciones para todo, muchas gracias. Es un placer trabajar con ellas. Si quien esta leyendo esto, busca tranquilidad en la gestión y buen trato, felicidades ha encontrado su sitio.
Muchas gracias Ricardo por tu comentario tan positivo para nuestras compañeras de la oficina de Vidal Gomà grup GuinotPrunera, nos satisface saber que todo el servicio que estás buscando te lo podemos ofrecer nosotros y con una calidad impecable. Muchas gracias de nuevo!
Fantastic experience: Me ayudaron con el alquiler del piso, he de recalcar la amabilidad de todos los que me atendieron
Muchas gracias por tu comentario, nos alegra saber que nuestros compañeros os han podido ayudar con este proceso. Seguimos a vuestra disposición para aquello que podáis necesitar.Gracias!
Fantastic experience: De moment amb les dues persones que he tractat fins ara de Vidal Gomà,l'Eduard i la advocada Laura,han sigut molt atents,eficaços i àgils en les gestions. Espero seguir així amb tot l'equip de Vidal Gomà,en gestions posteriors.
Muchas gracias Silvia por tu comentario, esperamos seguir ayudando como hasta ahora.
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