Tapiol Gestors Immobiliaris

Negative experience: It is a disaster as a community management company, a true disaster, very arrogant treatment, they don't solve anything, they don't respond to emails, no one takes responsibility for anything. Avoid it for your own good and your mental health.

Negative experience: I am a tenant of a property where Tapiol was the administrator for less than a year. They are incompetent. They weren't even able to correctly process the monthly or quarterly bills. An absolute disaster. We were unlucky to end up with them as someone recommended them to us. Fortunately, we are no longer in their hands. They are a danger. Do not go near them.

Fantastic experience: Good treatment

Fantastic experience: I can't say anything because I work here, but I have a fabulous team.

Negative experience: If you want nothing to be solved and to have problems, this is your manager.

Negative experience: Terrible community management and even worse customer service. There are constant accounting errors that generate overdraft fees, duplicated bill payments, and minutes that do not reflect what was agreed upon... Neighbors have to keep an eye on the accounts and other management issues, and the administrator rarely answers the phone or responds to emails. Regrettable.

Negative experience: Community management. Couldn't be worse. Poor accounting and administrative management, no, even worse. Small community, easy to manage and not conflictive, payments charged to our community that do not belong to us, they leave our account exposed for not managing things properly, promises that they will solve it soon, and weeks go by without a solution, very difficult to contact to resolve anything.

Negative experience: To whom it may concern, I assure you that if I could give 0 stars, I would. Disappointing management from this agency, if we can call it that, whom I would not recommend for advice or for anyone with two brain cells to trust, whether individual or company. The only good or noteworthy thing they have is at the moment of signing and collecting their fees. At that moment, everything is smiles and empathy, of course they respond to your emails quickly and efficiently. But you don't know what you are getting into. In my case, my ex-partner and I signed a lease for 5 years, located in Badalona. I will not provide more details for data protection. Well, this contract, for whatever reasons, had to be terminated just a year and a half after it was signed. And from there, our ordeal began. It is also worth mentioning that during the months the lease lasted, for anything you might need from them, it was all evasion, and they took weeks in some cases to respond to emails, sent multiple times. Well, as I was saying, once the proceedings started, the gentlemen from Tapiol were in the process of business absorption by Housfy, which apparently according to my research are cut from the same cloth, and therefore the management was delayed to such an extent that the termination was signed on a date that was not agreed upon. This caused a delay in the return of the deposits and guarantees. According to the regulations, you have up to 45 days to return said guarantee, well over 60 have passed, we still do not have the guarantee in our account, fortunately we do have the deposit, which the property was responsible for managing its return. You will understand my discontent when after having sent more than 80 emails, you only know how to give me excuses, such as, it was an administrative error, this is not the image we want to give, or the transfer is requested, but has been for 4 weeks... do you take me for an idiot? Nowadays a transfer takes a maximum of 48 hours. You ask for proof of it, surprise, they do not answer you or tell you that they are requesting it but that maybe the deposit will arrive before you do, 4 days later it does not arrive. Meanwhile, no one here takes responsibility and who is clearly affected? The customer in any case. I reiterate and to finish, we are asking for nothing but something that belongs to us and that is signed by contract, both on paper and verbally. I hope I have been as precise and clear as possible, and let's see if by exposing your negligence and lack of professionalism towards your clients in front of others, I can get back what is mine by right and finally close this unfortunate chapter of our lives. Thanks to those who have wasted 5 minutes of their time reading this post/review, and believe me, if it is not because you feel obliged, look for other managers, less demagogic and more effective! Because these gentlemen are transparent, and their management is quite evident!

Negative experience: I give 1 star for not having the option for -5. Bad communication and terrible management. I am still waiting for them to resolve an issue with a heater (1 week without hot water) and they are asking me to be patient... I still don't know when they will be able to come and check the issue and fix it. And there are quite a few like this.

Negative experience: I give 1 star but the truth is that I wouldn't give any. Disappointing management on their part when it comes to refunding a deposit. In summary, on May 3rd my ex-partner asked them if they had signed it and on the 12th they confirm that the refund is being processed, they say yes and we are now on 13/7 still waiting to collect the deposit. You call and they only know how to keep you waiting, passing the buck to each other without anyone taking control of the problem, and of course the problem is still there... DISAPPOINTING!

Negative experience: The worst property managers you can find in the market, from the unpleasant phone support to the terrible management. Communication is terrible; out of 15 neighbors, none have felt good or even satisfied. There is a lack of transparency in the management and the receipts paid for the services. Totally not recommended.

Negative experience: Useless, to say the least. I have never encountered more incompetent people in my life. If you want to throw away your money, hire this company.

Fantastic experience: They solved everything perfectly and quickly for me. Great from my side.

Fantastic experience: They have been managing my community for years, and with the new officer, we have improved in everything. Highly recommend!!!

Fantastic experience: very good management, the managers are very professional.

Fantastic experience: As the president of the property, I had a problem with a commercial premises on the ground floor, and Llorenç resolved it immediately. Both he and the incident manager respond quickly and solve issues. I recommend.

Fantastic experience: Proactivity and efficiency in community management!

Fantastic experience: We had certain problems in the past and after making an appointment with our new officer Nuria, everything was resolved and we can assure you that she was very attentive to our issue along with Ramon.

Fantastic experience: Qualified, effective and professional staff.

Fantastic experience: Good management and professionalism from the entire team. I especially had a pleasant interaction with Llorenç.

Fantastic experience: Everything very well

Fantastic experience: They have helped us a lot with the management of the solar panels. Nuria was super patient. Without them, we would still be debating whether to install them or not. She deserves a 10!

Fantastic experience: Buenas atención y asesoramiento

Negative experience: Nefasta atenció

Negative experience: Solo les interesa la pasta, solucionar problemas no es lo suyo

Negative experience: Mi experiencia con esta Agencia Inmobiliaria fue lamentable. Os comparto la experiencia que tuve con ellos. Estábamos buscando un local para iniciar un nuevo negocio y nos interesamos por uno que ofertaba esta agencia. Para empezar, el agente inmobiliario apenas nos enseñó el local. Además, cuando le realizábamos alguna cuestión sobre aspectos tan básicos y fundamentales como por donde pasaba el conducto del aire o qué horas de Sol tenía el local sus respuestas, en el 90% de los casos eran "no lo sé" sin ningún interés por documentarse y darnos una explicación fundamentada. A eso, debemos añadir que para contactar con el agente inmobiliario hace falta llamarle 10 veces, 30 whatsapps y 10 correos electrónicos, con eso y, un poco de suerte, quizás logras contactar con él. Te marean mucho, te dicen una cosa, que necesitan X documento, luego te piden Y. Luego te dicen que te lo alquilan, luego que no. Un mareo totalmente innecesario. También fuimos a la oficina suya donde, bajo mi punto de vista, recibí un trato con el cual me sentí ninguneado. En resumen, lamentablemente la máxima puntuación que puedo dejar es una estrella. Espero que mi reseña sirva a otras personas que se estén aventurando en iniciar un negocio y necesiten un local o estén buscando una vivienda a tomar su decisión.

Negative experience: Quereis que se rían de vosotros y os mientan en vuestra cara? Quereis que os vendan falsas esperanzas? Estais en el lugar correcto! He tenido una muy mala experiencia en mi busqueda de piso de alquiler con ellos. En mi caso, me crearon falsas ilusiones diciendome que sería la 1ra persona en ver el piso ( en ese contexto se entiende que el primero que le interesa, se lo queda, no? ) Pues en esta empresa hay varios procesos de selección entre inquilinos, dignos de una entrevista para la Nasa. Si eres joven mileurista no gastes tiempo en enviar tu documentación, ya que el rechazo es inminente. Todo porque otras familias te superan en ingresos. En el proceso de selección (control de documentación) te mantienen en vilo durante 3 SEMANAS sin dar una respuesta. El dinero va por delante de los valores humanos. Así que disfruten el piso los funcionarios o familias "de bien" ya que eso es uno de los X requisitos que piden.

Fantastic experience: Molt agraïda amb els serveis prestats. Familiar i bon tracte!

Fantastic experience: Positive: Professionalism

Fantastic experience: Una atención excelente y profesional

Fantastic experience: Serietat i professionalitat. Ens hem sentit molt ben atesos pel seu equip de professionals.

Fantastic experience: És una gran empresa familiar, amb uns professionals de 10. Sempre ajuden amb el que poden i fan tot el que està en les seves mans per fer-ho possible. Molt agraïda amb els seus serveis.

Fantastic experience: Positive: Professionalism

Fantastic experience: Positive: Professionalism

Fantastic experience: Profesionales, eficaces y a nuestro servicio siempre que los hemos necesitado

Fantastic experience: Son muy profesionales y sobretodo muy eficientes

Fantastic experience: Buen trato y muy profesionales

Fantastic experience: Gran profesional I millor tracte

Fantastic experience: Son muy profesionales. Muy confiables, eficaces y eficientes

Fantastic experience: Personal altamente calificado, excelente servicio al cliente, muy recomendado

Positive experience: Gestión impecable muy profesionales y eficaces. Gracias. (Translated by Google) Impeccable management, very professional and efficient. Thank you.

Fantastic experience: Positive: Professionalism , Quality , Value

Fantastic experience: Muy eficaces, lo recomiendo sin duda alguna

Fantastic experience: Positive: Professionalism

Fantastic experience: Muy eficaces, comprometidos y responsables!

Fantastic experience: Sin duda los mejores administradores, actúan con mucha profesionalidad.

Fantastic experience: Una atención excelente, los agentes muy comprometidos e responsables. En especial Alvaro Picas. Seguiré trabajando con vosotros sin dudarlo!!!

Negative experience: No estic d'acord amb la manera de fer. Hem tingut una experiencia molt negativa. Us proposo que repenseu la manera de fer les reserves, i evitar mal entesos.

Negative experience: Mala gestión y poco profesionales.

Negative experience: No ayudan al cliente. Trabajan a su manera y no son nada flexibles pese a que se les paga por su servicio.

Negative experience: Pongo 1 estrella porque no se puede poner ninguna. Quizás para una comunidad pequeña funcionen, la comunidad en que resido les va muy grande. Ineficiencia e ineptitud son las palabras que mejor le representan.

Positive experience: Grans professionals

Fantastic experience: Sr. Tapiol, gran profesional

Positive experience: Son muchos años que nos conocemos y siempre a habido confianza

Fantastic experience: Tractament personalitzat, gestió, amabilitat, personal molt proper

Fantastic experience: Seriedad y atención inmejorable.

Fantastic experience: Profesionalidad, atención y eficacia

Fantastic experience: Un gran equipo, muy profesionales y amables. Los recomiendo. Son el referente en Badalona.

Negative experience: De pena

Fantastic experience: Grans professionals. 100% recomenables

Negative experience: Son nuestros administradores y la gestión es pésima! Se les olvida enviar información a los vecinos, no nos buscan presupuestos para las reparaciones.... tenemos que hacerlo todo nosotros porque ellos pasan... no lo recomiendo para nada!

Fantastic experience: Tapiol Gestors és el meu administrador de Finques i fins a dia d'avui no he tingut cap mena de problema; al contrari, treballen molt eficaçment i amb molta professionalitat. Sincerament els recomano.