Alquiler Seguro

Fantastic experience: Effectiveness, comfort, speed

Fantastic experience: Professional treatment

Fantastic experience: Everything was explained very well, super friendly and attentive staff.

Negative experience: Unacceptable

Fantastic experience: Very good service. Very clear explanations and always available for whatever you need.

Fantastic experience: My experience with Alquiler Seguro has been very positive. From the very first moment, I was very satisfied with the speed and efficiency in managing all the necessary procedures to rent my home.

Fantastic experience: very good service at the office, the girl who assisted us was very lovely and kind. I definitely recommend.

Fantastic experience: Excellent service both online and in-person while being outside of Spain, security.

Fantastic experience: A unique experience, very good service. Personally, I recommend renting securely.

Negative experience: I am a former tenant and I had to terminate my contract because the electrical installation is deficient, as assessed by an expert that I had to hire. And in less than a week after I left the apartment, they reposted it without making any changes to the property, because I spent 2 months fighting the issue and now they have listed it for a higher price. I was paying 695 and now you're raising it to 900. You are shameless. UPDATE: Both the landlord and Alquiler Seguro have kept the proportional part of the deposit for terminating the contract before completing the year, when I was forced to leave the property due to uninhabitability. After sending an email to [email protected] on 2/5/24, in which I attached the report from a certified electrician confirming the poor and illegal installation of the property, as of today, 3/27/24, I have not received a response.

Negative experience: It could have been the worst experience of my life in a rental, and we avoided it thanks to the enormous amount of experiences from people available on the internet and the complaints filed by OCU and FACUA. Do you want to know their conditions for 2024? I'll tell you, two months' rent as a deposit that they make it so difficult to return as if you were tearing it from their hands when it is YOUR RIGHTS, the current month, and one month's rent plus VAT in the name of 'Tenant Support', but they could have called it 'Potatoes with Mayonnaise' because it doesn't matter, it’s the agency fee that is now charged not only to the owner but also to the tenant for supposedly 'attending to your issues' (and I put that in quotes because the number of comments explaining that they don’t pay any attention to them is worth sitting down with popcorn; those forums have more seasons than love in troubled times), they also advise you and manage a service that you haven’t requested, which is the name change of utilities, and they sneak in the insurance that they think is best even though all of this is completely optional. But... can you guess what happens if you refuse to pay for this completely unnecessary and abusive service? In the exact words of the real estate agent, 'Nothing, we’ll just give your details to the owner, and you can convince them to formalize a contract with you directly.' Thank goodness the service is 'optional', which is what they told me on the phone the first time I called to inquire. I don’t know how you’re not ashamed. If this has happened to you, file a complaint form asking for the three corresponding copies and take it to the Town Hall, because as potential tenants, we do not deserve such abusive conditions, and if no one says anything, in the end, we all suffer.

Fantastic experience: My experience with the real estate agency Alquiler Seguro has been positive. From the very first moment, I was satisfied with the speed and efficiency in managing all the necessary procedures for the rental. The signing of the contract was done smoothly and without any setbacks, which reflects the agency's efficiency and professionalism. Furthermore, I want to especially highlight the kindness and dedication of agent Duve, who at all times showed an unmatched willingness to help and answer all my questions, making the entire process a pleasant and stress-free experience. Without a doubt, I would recommend Alquiler Seguro to anyone looking for a reliable and quality rental real estate service.

Fantastic experience: Good service and quick rental process management. Efficient response to all questions and comments that arose during the contract signing.

Fantastic experience: In two words, Efficiency - Safety

Positive experience: Good experience with the rental management; very attentive and, to be honest, very nice people the staff who assisted us.

Fantastic experience: They make it easy

Fantastic experience: Excellent service! Everything is very clear.

Fantastic experience: I am satisfied with the service received

Fantastic experience: I just rented my home with Alquiler Seguro and, so far, both the information and the treatment received, as well as the speed in finding the most suitable profile for my needs, have been excellent.

Negative experience: Beware of this company, they ask for four monthly payments upfront. One of them has a trick, it's a hidden agency fee. They tell you they offer many things that you need 0 of, and it's mandatory. If not, nothing. This, gentlemen, is bypassing the housing law. I'm going to tape every door I see 'secure rental' so that when you have received 200 packages for scamming people, you'll lose the desire to keep ignoring the law. It's not normal to have to shell out 3000 euros for a rent of 700. I will talk to consumer services and send a letter to the ministry. We need to put an end to companies like secure rental. Edited to respond: sure, you offer me legal advice (like the mandatory home insurance) to report yourselves when you commit more irregularities or leave the tenant hanging... You use the myth of illegal occupation that doesn't even reach 2% of Spanish housing to scare and rob the owner the first full month and 5-10% of the monthly fees in return for what? For managing 4 phone calls? And to the tenant, you try to sneak in the hidden agency commission treating them like fools telling them that if you change their supplies... But do you think people were born yesterday? If everything you do is so legal, why has Facua risen against you (among other less known scam companies)? Why does the government indicate that you are bypassing the law and if we want the apartment, we must demand an invoice to report you immediately and that you refund the hidden commission? Why has the tenants' union reported you? Stop taking people's hair. In my case, I contacted you exclusively because it is already prohibited to sneak in the commission for the tenant, community expenses, and property tax, things that you always specified in your ads, but I see you are bypassing the law, so it's time to make you pay. For now, you already have another request for sanctions against your company, but there will be more moves, and we will demand something exemplary to put an end to this type of social scourge.

Fantastic experience: Efficient, fast, friendly.

Fantastic experience: Highly recommended

Fantastic experience: I was assisted by Paula, super professional, for all the information she provided and with exceptional attention and kindness. Thank you very much Paula!!

Negative experience: They charge agency fees to the tenant after the law was changed. They claim to offer a service of 'advising, guarantees, and property location' that coincidentally costs the same as one month's rent, that is, one month's agency fee. We should not support such abusive clauses so that they are forced to act legally.

Positive experience: Service before entering into the apartment is good but after entering into the apartment , service is not good.

Fantastic experience: Profesionales y atentos. Muy contento con el comercial, con la atención al usuario y con el servicio que ofrecen. Para mí, muy recomendables

Fantastic experience: Todo muy bien. Rápidos y eficientes. Facilitan las gestiones.

Negative experience: SI PODÉIS NO CONTRATARLOS! SON UNA RUINA! Ya un par de meses con ellos, me doy cuenta de que a mi parecer, cuidan más del propietario que del que alquila... tengo dos meses con una cosa que quiero arreglar, y lo y último que me han dicho es que contacte yo con el propietario que no conozco... entonces para que tenemos un intermediario?? Actualización: He tenido que poner una reclamación oficial para ver que había un poco de movimiento. La agencia examina al que alquila exhaustivamente pero parece que no al propietario, en mi caso no paga comunidad y se desentiende de las incidencias sin contestar el teléfono. Por lo que me veo sola en un apartamento mal cuidado que se va desmoronando. Acaban de ofrecerme cambiar de piso (por la reclamación) de no haber llegado a ese punto seguiría esperando. A ver que pasa. Actualización: Una vergüenza, hace semana y media envié un email que nadie contesta, no contestan las llamadas.

Positive experience: Hasta ahora excelente atención, buen trato mis dudas resultas gracias.

Fantastic experience: Excelente servicio, trato genial de todo el equipo !!!

Positive experience: Para mi funcionan muy bien y rápido. Ya he alquilado mi inmueble con ellos en varias ocasiones y siempre sin problemas. Merece la pena pagarles por las gestiones y por la tranquilidad que supone saber que puntualmente te van a ingresar el importe del alquiler.

Negative experience: Haces contrato con ellos, y luego se lavan las manos. Es una pérdida de tiempo.. no malgastéis una mensualidad + IVA en esta empresa. Y añado de que la propietaria a la que he alquilado el piso, está súper descontenta con ellos. Una vergüenza.

Fantastic experience: Excelente atención

Fantastic experience: Positive: Quality

Fantastic experience: Muy buena atención, claridad y paciencia para aclarar dudas.

Fantastic experience: Excelente trabajo y atención.

Fantastic experience: Positive: Professionalism

Fantastic experience: Muy comprensivos, rápidos, dispuestos y todo en general muy bien.

Fantastic experience: Excelente atención en todo momento, gracias....

Fantastic experience: Hasta ahora he tenido Excelente atención, muy buen trato y todas mis dudas han sido resueltas. Gracias

Negative experience: Mi primo está teniendo una experiencia pésima sin nevera en su piso de alquiler tras un pago de 5000€, me parece de vergüenza pasar necesidades en plena ola de calor, y más sabiendo que es UNA NEVERA, artículo de primera necesidad.

Negative experience: Alquilas un piso el 1 de julio en plena hora de calor, en Madrid y ya han pasado 15 dias , con un frigorifico roto desde el primer dia y sin sustituirlo por otro. Sin poder tener comida fresca y ni agua fresca. En que pais vivimos? VERGONZOSO, pero si pediran la totalidad del mes, sin indemnizacion alguna. FALTA DE PROFESIONALIDAD. No se lo recomiendo a nadie.

Negative experience: Contratos y condiciones muy abusivas te cobran por todo, no interesa ni a inquilinos ni a propietarios. Tienen en sus contratos cosas que ni siquiera aplican y se niegan a cambiarlo porque todo está a favor para que ellos ganen en todo momento. Indican penalización por retrasos en pagos al inquilino eso sí cuando el retraso es por parte del propietario como la devolución de la fianza en ese caso no pasan nada los retrasos. Primera y última vez que cometo el error de involucrarme con esta empresa.

Fantastic experience: Muy comprensivos, rápidos, dispuestos y todo en general muy bien.

Fantastic experience: Positive: Professionalism

Fantastic experience: Las personas con quién he tratado han sido amables y profesionales.

Fantastic experience: Positive: Quality

Fantastic experience: Positive: Professionalism

Fantastic experience: Muy contento con el trato recibido

Fantastic experience: Todo muy rapido y efectivo, pero por poner una critica constructiva. El telefono que indican para hablar con la persona que lleva cada caso, es una centralita, estaria bien que habilitasen una forma de hablar directamente con el que lleva cada caso. Un saludo.

Fantastic experience: Positive: Quality

Fantastic experience: Positive: Quality

Fantastic experience: Positive: Professionalism

Fantastic experience: De momento mi valoración y esperiencia con ellos es buena.

Negative experience: Me parece vergonzoso que pidan hasta los movimientos bancarios para alquilar un zulo por 750€. Para los/as jóvenes a día de hoy no es nada fácil encontrar un contrato indefinido y no por ello podeis quitarnos el derecho a la vivienda.

Negative experience: La peor experiencia para alquilar, desde el primer momento no me pidieron todo la documentación necesaria, cada vez más documentos hasta que llegamos a un seguro de vida de mi avalista....solo para alquilar un piso. Después de vivir 11 años de alquiler en Madrid, ha sido el trato más impersonal que he recibido, le he tenido que perseguir todo el tiempo al comercial. Y aunque no me han dado el piso encima hoy recibo un cargo en el banco del famoso seguro que te obligan a coger. Vamos impresentable.

Negative experience: No lo recomiendo, ni los recibos me gestionaron y, a última hora, me dijeron que los tenia que haber gestionado yo. Entonces, para qué pago? Para hacerlo yo? Una de tantas que se llevaban una mensualidad + IVA para luego hacer nada.

Positive experience: Alquiler con seguridad te buscan inquilinos responsables

Fantastic experience: Trato magnifico por parte de alquiler seguro. En una semana ya tengo lo casa alquilada.

Fantastic experience: Estoy encantada con la atención y servicio en todo momento hasta ahora, super amables, dispuestos siempre a ayudarte y a agilizar los procesos. Gracias por todo.

Negative experience: No se puede valorar con menos de una estrella? Advierto a todo el que lea este mensaje que lo tenga muy en cuenta a la hora de firmar con ellos. Entregué las llaves del piso el 4 de Septiembre y,según su cláusula de devolución de 60 días,a fecha de hoy,pasado ese plazo,por supuesto y como no podía ser de otra manera,no me han devuelto el depósito de garantía. Ahora qué?qué excusa tienen? Pues ninguna como siempre. Les he escrito esta mañana y...la callada por respuesta. Estafa continuada y,por lo que he leído en otras reseñas,no soy ni seré el único ni el último.

Negative experience: Discriminan a los extranjeros y no rentan casas, a excepción de los españoles, otras razas.

Negative experience: Soy propietario de una vivienda que alquilé a través de ellos. Muy descontento con el servicio prestado por la empresa, solo se dedican a buscarte unos inquilinos, llevarse un 5% mensual de la cuota mas una mensualidad (hasta ahí bien) y cuando dejan de recibir el dinero por que se van los inquilinos no se hacen cargo de los desperfectos ni visitan a la vivienda posteriormente y te tienen mareandote continuamente por teléfono.