Anducas Associades S.L.

Fantastic experience: Professionals, good people, pleasant and very accommodating! It was a pleasure to have met you!

Fantastic experience: Effectiveness and efficiency in resolving issues, friendly and trustworthy service.

Negative experience: A disaster. For years, I have rented a house managed by Anducas and the service is a disaster. I do not recommend them to tenants or landlords. They do not pay attention to incidents, you have to insist and they take a long time to resolve them. Improve your customer service, read the emails, and return calls every once in a while on your own initiative...

Fantastic experience: Very professional, they helped me a lot.

Fantastic experience: Excellent service!

Negative experience: Not at all recommended to rent with them. Beware! Contracts with abusive clauses. When you leave the apartment, they don't return the full deposit, as they use it to prepare the apartment for the new tenant. This way, the owner avoids any expenses. Because by contract, you have to leave the apartment freshly painted and clean. They took almost 300 € from me, even though I left the apartment painted and clean. They claimed that the apartment was not completely clean, and sent me a cleaning bill of over 90 €, and another bill for repairs that are not warranted or do not exist. In fact, they sent me photos of things that according to them were not charged to me but were not broken, of which I have photos that prove otherwise. But they know that for these amounts, it's not worth filing a legal claim. Until one day they find someone with time and money, and then they will not only embarrass them but also take their money. Apartment on Calle Gral Castaños in Molins de Rei.

Fantastic experience: I had an exceptional experience with them. Very close-knit and friendly team.

Fantastic experience: Excellent professionals.

Fantastic experience: Excellent 100% recommendable

Fantastic experience: Excellent service, very good workers.

Fantastic experience: You are awesome!!!! Booked on the 1st day. Thank you

Fantastic experience: very good service

Fantastic experience: Fantastic service!

Negative experience: My experience has been at the rental level, and I wouldn’t recommend it as a tenant or as a landlord due to the terrible management. As a landlord, the fact of having an expired contract for more than three years without renewal led to urgent issues once they realized it. Or asking the tenant to arrange visits for interested parties once they leave the property because a Saturday during a municipal lockdown is not a good time for them. I suppose the landlord is dealing with other matters and relies on the company they hire to manage things on their behalf. From this perspective, total neglect. As a tenant, the experience has been bad due to the management of the deposit. They have refused to return even a single euro citing the need to repaint the apartment, despite the fact that only two walls were not as stipulated in the contract. The rest was newly painted or as it was delivered. Seeing how the experience has unfolded overall, I’m not surprised to find myself in this last situation. Very dissatisfied. EDIT (Since it cannot be responded to): 1. I do not doubt the legality of the contract; my comment refers to the fact that more than three years had passed since the initial contract expired. Total indifference. 2. I offered to buy the apartment from the owner, and he said he was not interested in selling. I don’t know why point 2 was brought up. Gratuitous. 3. Two visits took place. I didn’t know the neighbor; it wasn’t a courtesy toward her on my part since I didn’t know who she was. The comment is directed at the lack of professionalism for not bothering to appear for the visit. Again, negligence and inaccuracy in their comments. 4. It does not concern or worry me, but I wouldn’t want this management if I were in their place. 5. 'The damages caused' is what I find most amusing about your extensive response. The apartment was painted almost entirely 2 months before I left. When removing large furniture, significant cracks caused by the natural movement of the building appeared behind them, and these were communicated as soon as they were detected, concluding that they were evidently caused by factors outside the use of the property. When removing appliances on the last day, dirt came out that I didn’t have time to clean, as I did with the rest of the apartment. If they spent €7000 on painting and cleaning, I recommend they look for other providers. During the more than 7 years I rented, the owner did not have to invest a single Euro. 6. The problem is that when it takes them so long to do things, they forget a lot of information (my grandfather never lived there). Like the fact that they went to see the condition of the apartment once I had already left, despite having communicated two months earlier that I was leaving. They didn’t have time before (just as they didn’t have time to show up for the visit) and then sent me some videos, as if trying to justify not returning my deposit because everything wasn’t perfect, just like when I moved in (doors that wouldn’t close properly or an extractor that couldn’t be closed with a single finger; using two seemed outrageous to them). I found those videos very amusing, as they lacked context and explanation. They should look in the mirror before accusing anyone of lacking the truth; they can reread my initial comment; everything was exactly as detailed, no more, no less.

Negative experience: A few years ago I rented an apartment managed by Anducas Associades SL (why am I writing this review now? Because at the time, inexplicably, Google wouldn’t let me post a review). The treatment before the rental was very correct and they helped me with any problems I had. When signing the contract, they added some photos that did not correspond to the state of the apartment when I saw it, but they told me not to worry as they knew how the apartment was and that they would fix it right away. Months passed and no one fixed the issues that were there before my move-in. I spoke with them again, and they acknowledged it, saying they would be aware of it at the time of handing over the apartment. Time passed and one day the water heater stopped working. I reported the issue and without any inspection, they told me it was my problem due to misuse. I appeared in person and managed to get a technician provided by them to come. I expected the worst but the technician confirmed that it was due to natural wear from use and that it was an accumulator, therefore maintenance/misuse was impossible. By the way, I went three weeks without hot water; thankfully, it happened in summer. More time passed and the neighbor downstairs complained about some leaks in her bathroom. I reported this and they told me it didn't depend on them/the owner of the apartment and that I should use my insurance as a tenant, which they had forced me to have. To resolve the neighbor's issue as quickly as possible, I spoke with my insurance and they sent a technician. After inspecting the matter, it turned out to be a pipe that supplied water from the building's main supply. Therefore, it was not my negligence, and the owner's insurance was responsible. After back and forth discussions and the neighbor being anxious about the issue (the neighbor showed up at the offices), they fixed the problem after a month and a half. Meanwhile, moisture appeared in my rental apartment due to the delay in repairs that were not addressed. Ultimately, I left the apartment (with the issues present before my entry and the moisture), which is why they didn’t want to return my deposit. After a monumental rage and speaking face to face, they finally returned half of the deposit. I stayed for about 4 years without missing any payments or causing any issues in the apartment/building, and I was treated as a bad tenant. I appreciate the experience I gained (it’s the only positive takeaway) but I assure you I do not recommend anyone rent with this management agency. I hope my review helps future clients and improves the practices of the management agency.

Negative experience: My experience was extremely unpleasant. For example, they urgently demand that you pay to reserve the property, and they do not provide you with a copy of the contract to review before signing. Then you find yourself faced with abusive clauses, and if you do not sign, they keep the reservation. If you are going to deal with them, I sincerely recommend that you have a good lawyer with you throughout the process because in Anducas they are experts at taking advantage and are overflowing with arrogance. Not recommended. Response to their reply: I think you are mistaking the client, as we neither delayed nor did any of the things you mentioned happen. My case occurred two years ago, so I see that you are still having problems due to your malpractice. I simply recommend that anyone dealing with Anducas always do so with a good lawyer behind them. Regards.

Fantastic experience: good service and professionalism

Fantastic experience: Very good experience with Olga, who has been in charge of finding an apartment that fits my expectations. Honestly, the feeling I've had is that they make a good team, I have no complaints, on the contrary. Thank you for everything!

Fantastic experience: Very attentive at all times, I liked the treatment and they seem very professional.

Fantastic experience: A competitive and solution-oriented team, my experience with them has been very good and they offered me all the facilities to acquire a rental apartment, thank you for everything!!! Best regards

Fantastic experience: They are very professional people. I have been dealing with them for many years and I have not had any problems.

Fantastic experience: Super professional team of people who think of everything, and provide you with perfect advice, there is a lack of professional people in the sector like them. I will definitely contact them again for any real estate operations! A 10 ❤️

Fantastic experience: Excellent service and great professionalism. Thank you very much Jorgina for all the help received and the promptness in resolving all our questions.

Fantastic experience: Excelente servicio, soy cliente desde hace años y estoy muy satisfecho

Fantastic experience: Excelente equipo de profesionales. Siempre me han ayudado en todas las consultas y gestiones que tiene que ver con el alquiler de mi piso. No dudarón en defender mis derechos cuando un inquilino no quiso respetar el contrato, curiosamente veo que este arrendatario/a ha puesto una reseña negativa....

Fantastic experience: Son unos excelentes profesionales. Se preocupan por el cliente, buscan tratos justos que benefician a todas las partes implicadas. Cuando se produce una incidencia la resuelven de forma muy ágil. Estoy muy satisfecho cómo cliente, son un diez en el trato humano.

Negative experience: Contestación soberbia cuando quise aplazar una cita. Ahora decir lo que queráis, pero es una vergüenza que me respondáis cómo lo habéis hecho.

Negative experience: Nos sentímos estafados engañados por la supuesta profesionalidad de Olgs. Nunca más haremos nada con esta empesa

Fantastic experience: A través de un contacto nos dieron el teléfono de Georgina, desesperados en encontrar un piso de Alquiler que se adecuará a nuestras necesidades y que estuviera bien de precio, le explicamos lo que buscábamos y al poco nos llamó, tuvieron un trato muy estrecho y personal en las visitas hasta encontrar nuestro hogar, nos acompañaron durante todo el proceso que nos asusta un poco, el proceso pre alquiler hasta la firma fue como la seda, muy bien asesorados por Olga, una profesional, y una vez hecha la firma nos han estado acompañando en todo el proceso post alquiler, no podemos más que darle las gracias por conseguir que estuviéramos cómodos y que encontráramos nuestro hogar en Corbera!

Negative experience: Después de estar una semana esperando para poder hacer la reserva de una casa, nos meten prisa para enviarles el dinero sin ningún documento que acredite las condiciones, encima, lo quieren sin vincular a la hipoteca. Muy mal trato por parte de la inmobiliaria, con exigencias en pagar ya y amenazando que se la dan a otro, una vez ya mostramos el desinterés, encima nos dicen después de estar más de una semana detrás de ellos que ya tenían el documento de borrador, eso a última hora y hablando muy soberviamente. Muy mala experiencia, poco recomendable.

Negative experience: Ojo con esta inmobiliaria. Si lo que queréis es perder el interés de una propiedad esta es la inmobiliaria que buscáis. Tenéis que ir detrás, no os dan garantías y os piden el dinero por adelantado sin especificar por escrito o algún documento de las condiciones. Luego están muy a la defensiva, os meten prisas para adelantar el dinero apelando que hay otros interesados. No la recomendaría es un perdida de tiempo y una desilusión para los que queremos obtener nuestra primera vivienda.

Fantastic experience: Positive: Professionalism , Quality , Responsiveness A través de un contacto nos dieron el teléfono de Georgina, desesperados en encontrar un piso de Alquiler que se adecuará a nuestras necesidades y que estuviera bien de precio, le explicamos lo que buscábamos y al poco nos llamó, tuvieron un trato muy estrecho y personal en las visitas hasta encontrar nuestro hogar, nos acompañaron durante todo el proceso que nos asusta un poco, el proceso pre alquiler hasta la firma fue como la seda, muy bien asesorados por Olga, una profesional, y una vez hecha la firma nos han estado acompañando en todo el proceso post alquiler, no podemos más que darle las gracias por conseguir que estuviéramos cómodos y que encontráramos nuestro hogar en Corbera! A través de un contacto nos dieron el teléfono de Georgina, desesperados en encontrar un piso de Alquiler que se adecuará a nuestras necesidades y que estuviera bien de precio, le explicamos lo que buscábamos y al poco nos llamó, tuvieron …

Fantastic experience: Positive: Professionalism Buen servicio, todo muy profesional

Fantastic experience: Muy satisfecha de la gestión profesional y excelente trato personal. He sentido qué han velado por mis intereses y mi recomendación es cien por cien Gracias por vuestra profesionalidad y calidad humana.

Fantastic experience: Estoy muy contenta con los servicios y profesionalidad. Sin duda alguna volveré a contratar sus servicios inmobiliarios. Agradables, resolutivas recomendables 100%. Un equipo fantástico.

Fantastic experience: Contactè con Anducas Associades por un alquiler, y muy contenta por su trato profesional y especialmente a Georgina, Olga y en general a todo su equipo.. El proceso de alquiler ha sido claro y conciso, sin ningún problema. Es una empresa comprometida, muy fiable! Recomiendo al 100%.

Fantastic experience: Eficients i amb molt bona disposició sempre per ajudar. Tracte proper i assessorament per trobar habitatge.

Fantastic experience: A Anducas Associades trobaràs el millor tracte que puguis esperar. Totes elles molt professionals i compromeses, preocupades per oferir-te l'opció que més s'adapti a les teves necessitats. Gràcies a elles no només disposo d'un habitatge, sinó de la confiança i seguretat que respondran davant dels problemes que em puguin sorgir. Per descomptat una immobiliària 100% recomanable.

Fantastic experience: Són grans professionals, bon servei i sempre atentes.

Fantastic experience: A Anducas Associades t'ofereixen una gestió integral (immobiliària, declaració de la renda, assegurances, etc.) que dóna molta comoditat al client a l'hora de tramitar i gestionar assumptes, ja que es pot deixar tot en les mateixes mans. Jo volia llogar el meu pis i l'Olga va accedir amablement a visitar-lo per saber quant valia i em van fer tota la gestió per a poder llogar-lo sense cap tipus de molèstia i amb molta eficàcia. Totes les treballadores em van tractar genial en tot moment i van treballar amb molta professionalitat. 100% recomenable!

Fantastic experience: En mi odisea de buscar un piso de alquiler tuve la suerte de descubrir a Anducas Associades, donde además de recibir un trato maravilloso, se preocuparon de darme una solución lo antes posible y de acuerdo a mis necesidades. Ahora dispongo de una vivienda a la que puedo llamar hogar, y sé que puedo contar con ellas si surgiera algún imprevisto. La verdad es que es una inmobiliaria 100% recomendable.

Fantastic experience: Olga es la mejor agente que he conocido. Muy atenta, siempre te da buenos consejos, muy justa, y paciente! Súper recomendable

Fantastic experience: Són grans professionals, bon servei i sempre atentes.

Negative experience: No alquilen aquí te engañarán y luego te denunciarán muy mala gente

Negative experience: Cuidado son unos estafadores no alquilen

Fantastic experience: Seriedad y profesionalidad