LaPlante Real Estate

Experiencia negativa: Makes Beal look like a saint! Zero integrity. And that's how you lose good tenants. Missed an appointment THEY requested. No courtesy call. No text. When they finally reached out to tell me the guy couldn't make it (hours later!!), and I asked their mission statement, he had no idea. I ended my vacation much earlier than I'd hoped for this appointment, and took time off work for this. Build a case? That's what all their tenants need to do. Log everything. Call Fair Housing, and file a complaint with the Division of Real Estate. Call Dpt. of Commerce. Call Engage Toledo. This is an unsavory company that just took over as property management, and it's been nothing but problems, and they're only 12 days into their position. Zero stars for zero integrity. To them it's just a missed appointment. To me, it's time that I had to take off work. Sad sad company. And Hugo said "we want to make it right with you", but when I asked him how, he had no response. Trashy company. My former landlord was amazing. This is just bad business behavior. Janeile said "you don't need to call us having a meltdown.." when we get your rent amount and date wrong. (Guess you don't take your bills as seriously as I take mine, Ms J) Such a classy, professional response. If you'd learn to do your job, I wouldn't even have to call, lol. You guys can't even do your jobs right. From missed appointments to lousy management, to classless responses void of any real people skills. The "good reviews" are lies. Find out for yourself, though. Check the Better Business Bureau, while you're at it.

Experiencia negativa: THE MOST DISGUSTING DISRESPECTFUL SUPPOSE TO BE COMPANY IVE EVER SEEN I WOULDNT EVEN GIVE A DOT OR A BOOGER PLEASE DONT BE ILLITERATE THEY THINK YOURE DUMB.ALSO IF YOU HAVE SMALL CHILDREN 5 YRS OLD OR UNDER PLEASE ‼️PLEASE ‼️ BE MINDFUL AND THOROUGHLY CHECK THE HOME (LEAD PAINT)‼️‼️‼️ DONT GO BY THEIR WANNABE MAINTENANCE PEOPLE. AND ALSO DONT EXPECT NO DEPOSIT BACK. THROW THE WHOLE COMPANY AWAY…. AND THE PEOPLE LEAVING THE SUPPOSE TO BE POSITIVE REVIEWS THEY HAVE TO WORK FOR THEM THEY ARE LYING SERIOUSLY WEIRD

Experiencia fantástica: Me and my wife drive by alot of places laplante has some nice houses when we are ready we will consider renting from them we like what we see

Experiencia negativa: Slumlords. Will keep your deposit even if you pay on time every month and leave it like it was when you moved in. Doesnt care how Tenant keeps their property. Do not follow up on complaints. Overpriced for bad/unsafe neighborhoods. Again will keep you deposit no matter what.

Experiencia fantástica: LaPlante Real Estate is true to their mission statement, as presented on their web page. If you are in need of a Property Management Team, checkout LaPlante Real Estate. They are a great team to work with, deliver on all points, and truly make the rental process a positive experience.

Experiencia fantástica: Definitely enjoyed today at laplante, staff is wonderful, office is cozy, Leasa is always on the job, she explains things well, very warming personality, it makes the trip to the office a breeze for me. My leasing Manager Tiffany Thompson also "made it make sense today", she knows her stuff, I enjoyed yet again at Laplante Real Estate.

Experiencia fantástica: Great and efficient service, I just love the office and the faculty, Leasa was very hospitable, and the receptionist, and also Tiffany Thompson, they got the job done, and me and my family are very happy. Thank you Laplante for the great experience.

Experiencia negativa: I have been calling & calling & leaving messages for months with no response. I finally went in to speak to a Person.. My lease has been up for Montgs & would like to move to a smaller house.. Basically got brushed off.. Never had a problem until NOW... NOT A HAPPY TENNANT... 2

Experiencia negativa: DO NOT TRUST THIS COMPANY! They will say you owes months of paid rent then evict you and keep charging you rent and late fees. Not to mention the lease holder was in the hospital and almost died twice. They do not take care ofgh property like they are supposed to for instance 5 times since March I've called maint. about and animal inside the downstairs ceiling and in September it still remains. They don't give you the water bills on time then tell you that you have to pays months worth of water bills or you're being evicted. They love to put up 3 days notices and charge $50 everytime they put one up. I have absolutely nothing good to say about this company after renting from them for close to 4 years.

Experiencia negativa: I would give this company negative stars if I could. I rented a property for two years. Always paid my bills within the month, and kept communication when my rent would be late. Despite water damage on my kitchen floor, my carpet was so nasty my legs would itch just by walking in my home barefoot. The landlord Dave rejected me for asking if I could have cleaners come out. The apartment was not cleaned at all before I moved in. This was also during Covid. Aside from that I had a summer job and left my things in a few days after my move out date. When I went back for my things, everything in the basement area was gone. All of my furniture, shoes, clothes, vintage collectibles I had over the years, just gone. I’ve lost everything with I owned with this company. No one gave me the heads up that my things would be thrown away, even a day before the trash was to be scheduled. Then they charged me over 700 dollars just for leaving it there. So I got back no deposit. I have thought about taking this company to court cause I’ve lost THOUSANDS of dollars worth of things I’ve worked so hard for. Management never answered calls to fix maintenance issues, also fear of asbestos. Never trust this company. I’ve had to start over completely at my new place with nothing. I’m still struggling with dealing with the loss of my possessions.

Experiencia negativa: This is the 3rd time that my gas has been shut off due to them not paying the gas company. Their response was " the owner doesn't have the funds to pay it". If you can't pay a simple bill you have no place in managing peoples homes!

Experiencia negativa: WORST PEOPLE I HAVE EVER SEEN, DO NOT CHOSE THEM FOR YOUR INVESTMENT PROPERTIES, THEY TOOK COUPE THOUSAND DOLLARS WITHOUT EVEN GETTING MY AUTHORIZATION WHEN THEY KNEW I WAS GOING TO GET OUT OF THEIR CONTRACT THEY TREATED ME LIKE A SLAVE AND TALKED TO ME IN RUDE WAY. Unprofessional!

Experiencia negativa: The communication is horrible. I was told by an employee prior to move in date about a bill that I would be able to see in the portal. I never seen the bill in the portal and they waited until last minute to inform me about the bill which accrued up to $500+, via text message and I was left with an outstanding bill of the $500+. They proceeded to tell me it was sent via email by another employee, in which i never knew of. I asked to speak with a manager about the issue, never spoke to one mind you, in order to be compensated for the miscommunication and the unexpectedness, they denied it stating that I would’ve had to pay it anyway. Prior to me moving in, they was aware of a drain problem caused by the roots of the trees around the house. It took them over 2 weeks and 2 different companies to fix the roots and drains, so I was unable to use my washer or dryer. I was also told to minimize my water usage until the problem was fixed. I was never compensated for the inconvenience of that. I also put in a request for maintenance, and they would set up my appointment but never showed at the time it was set. The communication and inconvenience is very annoying and inconsiderate.

Experiencia negativa: If I could give negative stars I would. I like the maintenance team, but nothing ever gets done. My window is broken and has been since April 15th and it's still not taken care of. I've put multiple requests in on the portal and left multiple voicemails to try to get in contact with someone, but alas, no response. Sometimes they mark our requests complete without even contacting us. Not to mention their office is only open for 5 hrs and if you call you almost never can actually talk to someone. People have came out twice to look at the window and they boarded it. But now with this heat, our electricity bill is outrageous considering it goes right out the huge whole in the window and we have an ant problem we can't control. Maybe they'll see this review and finally decide to do something about it, but I won't get my hopes up.

Experiencia positiva: Totally friendly & professional staff. I'd give a 5, but am having constant trouble accessing maintenance portal. They always resolve my issues though & am confident things will improve, based on their performance. I am overall very happy with them.

Experiencia negativa: I would not even give you a star but I don't have an opition in order to write a review. This company is horrible, I have been with them for 1 year and have paid all my rent and utilities on time. When it comes time to them paying their bills and if they owe you money FORGET ABOUT IT!!!! I only have one bathroom and my shower was leaking for 2 mths before the owner was ever contacted to even fix it. After they were contacted and it was approved to repair I had to stay in a hotel while it was repaired because well it was the only bathroom and out of commission for 3 days. Using my money I payed for said hotel room and have yet to be reimbursed 4 mths later. I have wrote emails, left messages and noone returns either. Secondly, it has been a year so my lease is up, time to sign a new lease and I decided to go back and look at why I was supposed to be paying 750 and was being charged 762 the whole year. There it was a $12 fee if you don't carry insurance, now mind you I have had insurance and they have had a copy on file for the entire time and still charged me. I know some are like oh it's only $12 a month, that 12 dollars adds up and it is about to be the holidays so here we are they owe me around $500 and have the nerve to add my rent again this month with the 12 fee on it AGAIN!!!! HORRRIBLE HORRIBLE HORRIBLE!!!! Lastly lets not talk about the dumb answering service they don't have that DOES NOT answer the phone and there is no way to get in touch with anyone unless you physically walk into their office in which I WILL be doing!!!!

Experiencia fantástica: Dealt with them for a short time and they took care of my work orders and make sure things were fixed would love to rent from them again in the future rented place at 4372 Eastway would love to stay in this exact area long as u communicate with them they will make things possible

Experiencia fantástica: Glen Moore is a true professional he completed work I thought would have taken a week in less than seven hours! The most consistent and best Maintenance Property Manger I have ever come to my assistance. Big Thank you! Chevy

Experiencia fantástica: Positive: Professionalism , Responsiveness

Experiencia fantástica: I want to thank Laplante's maintenence Glen Moore. He was amazing professional and he gets the job done. I appreciate all the new replacements and the friendly customer service. Laplante has been the best Landlord / realty company I have ever experienced in Toledo, Ohio keep up the great work!!!

Experiencia fantástica: LaPlante Property Management has been wonderful. Our previous property management company was disorganized, rude, and we weren't sure what was going on with our properties. As out of town real estate investors, we feel very confident using LaPlante because they have displayed nothing but professional service since we first began using them. Communication is great, the platform they use for owners is easy to navigate, and all members of the staff we've worked with have been great. I highly recommend LaPlante. We can't wait to try out the real estate side of the company next time we buy rentals.

Experiencia negativa: I would never rent from them again ever they don't fix nothing and charge u for everything

Experiencia fantástica: Excellent firm with great customer service!

Experiencia fantástica: LaPlante has managed two properties of mine. They are always very responsive to my concerns. They have a good financial tracking system in Buildium and make the process of buying and selling any investment properties very simple! I highly recommend using them for investment properties in the Toledo area.

Experiencia fantástica: We have used LaPlante for both property management and as realtors for over a year and a half. Their knowledge and expertise of the investment property industry is second to none. They always respond quickly and are extremely helpful and professional. High quality renovations have been done quickly, within budget, and with excellent communication.

Experiencia fantástica: Mike Mocek is very responsive and professional

Experiencia fantástica: Been working with Mike Mocek and crew for over a year now and we hit the ground running! Couldn’t recommend them more highly, and for out of state they make everything as smooth as Hawaiians! Aloha

Experiencia fantástica: Mike is very professional and understands this business. I left another property management company to go to Laplante and it was the best move I made! Communication is key and Mike always responds quickly at anytime of the day.

Experiencia fantástica: The LaPlante Team has provided my wife and I with excellent property management and real estate brokerage services over the past year. Andrew Fidler and Josh Bowen have delivered on everything they said they would from our initial conversations with them. Their great leadership extends to the through execution of duties within each member of their team. We are very impressed by their high level of service and are extremely thankful to have found LaPlante. We now consider LaPlante as a key partner in our business plans going forward in our investments endeavors. Thanks to the whole LaPlante Team!

Experiencia fantástica: After many months, multiple realtors and many disappointments we had the most extreme pleasure of working with Mike Mocek with LaPlante Real Estate. He was not only a dream come true, but an essential piece in making our dreams come true. Mike is quick to respond and really fights for his clients. In this extremely competitive market, Mike made sure to fight for what we needed, wanted and put our concerns first. He is a wealth of knowledge and I would trust him time and time again with any of our real estate needs.

Experiencia fantástica: My favorite thing about Mike and LaPLante is how responsive and easily accessible they are! I never have to wait long to hear back from them regarding anything. Mike and his team are helpful, communicative, and best of all nice.

Experiencia fantástica: I am an out of state investor, and have never physically seen the property I own. But I am able to sleep at night knowing Mike and his crew are looking after my property as if it were their own. Communication is crucial when you invest out of state, and LaPlante gets back to me with thorough answers to all of my questions. And as I was in the process of buying, Mike would help me scout out properties and give me his opinion on the area and the rentability of a given home. I look forward to purchasing several more properties in Toledo and am comforted by the fact that LaPlante will be managing them!

Experiencia fantástica: ¡Mike, Katie y el resto del equipo de LaPlante han sido realmente increíbles! Soy un inversionista fuera del estado que recién comenzó su viaje en Ohio el año pasado con 3 pequeñas propiedades multifamiliares. La comunicación es clave y Mike y Katie son increíblemente receptivos y comprensivos. Me ayudaron a solucionar los problemas que surgen con los inquilinos heredados y administraron con éxito varios proyectos de renovación en mi nombre. Han sido increíbles con la selección y colocación de nuevos inquilinos: son realmente fundamentales para estabilizar estas nuevas propiedades de inversión. Ha habido varias ocasiones en las que me he comunicado con un elemento de mi propia lista de verificación y Mike responde de inmediato que ya se ha encargado de eso. Un ejemplo reciente: después de la colocación de un nuevo inquilino, pedí que me informaran cuándo podría desconectar los servicios públicos en mi nombre y cambiarlos, y Mike ya había trabajado de manera proactiva con el inquilino y la empresa de servicios públicos para hacer el cambio en mi nombre. . Es muy reconfortante saber que tiene "botas en el suelo" que se preocupan por su negocio y se enfocan en construir relaciones sólidas. ¡Lo único que lamento es que Google no me permita dar 6 estrellas!