Grupo Inmobiliario Maral

Negative experience: The truth is that it is a very bad real estate agency. The first time they put the water and electricity bills in our name they told us that they would later calculate the proportional part that we had not been there to deduct it, and they never did it despite claiming it via WhatsApp, by email, and even in the notification email when we were leaving the apartment. Every time we asked, we received no response, and I even had to go in person to ensure they had received the notice that we were leaving the apartment because they didn't reply. To make us pay the garbage tax, they sent us a WhatsApp saying to pay an amount X without even giving us a receipt. When we entered the apartment, they left the storage room full of trash from the previous tenants, and we had to empty it ourselves. Coinciding with many other comments, they gave us the apartment with a mediocre level of cleanliness, and despite leaving it very well, they will still take part of the deposit from you. When we complained, they sent us photos of worn-out doorknobs over time that were not dirty, faucets with limescale buildup from years of use that were already like that when we entered, and they searched the most remote corners like moving the fridge to justify the charge. So the rest of the reviews are right; they only mediate for the landlord, never for the tenant, they are very disorganized because they don't reply if they're not interested, and they don't deliver the apartment in the conditions they demand when leaving. They will most likely take part of your money no matter how much you do.

Negative experience: After leaving the apartment clean with photos as proof, they charge you whatever they want for a supposed cleaning they haven't done..... when entering the apartment it was disgusting and it was left clean. You talk to the real estate agent and they pass the problem to roommates or owners.... they wash their hands of everything except for collecting payments, there they are.... They charge you bills that are not yours (THEY ARE FROM AUGUST '23.... WHEN MY DAUGHTER AND ANOTHER ROOMMATE ENTERED MID-SEPTEMBER) and then they don't refund you, they don't take responsibility for the refund. They also charge the tenant a fee as a commission (ILLEGAL).... THESE FEES BY LAW SHOULD BE PAID BY THE OWNER (so I'm well informed)..... that's how they waste money. That said..... SCAMMERS.

Negative experience: Little professionalism, no education. Apparently, they are not aware of the functions of a real estate agency. They only know how to extend their hand to collect money and that's it. From delegating the delivery and collection of keys to the same tenants and multiple responsibilities, to even handing over sets of keys without prior contract signing. They offer no security or guarantee whatsoever. Both for the tenants and the property owners, I advise you to go to another real estate agency. Not to mention their terrible manners, they don't know how to treat people. The real estate sector is not this. One hires a real estate agency to carry out a series of services, not to have a completely neglectful attitude. I do not recommend it at all.

Negative experience: Scammers, they keep almost the entire deposit, be careful, and on top of that, we paid them €900 upon entering the apartment for some work, when it is the landlord who should be paying for it.

Negative experience: If you are a student, avoid this real estate agency. Besides being extremely slow and incompetent regarding the rental procedures, they demand exorbitant and unjustified fees.

Fantastic experience: We bought our apartment with them and everything was super fast. They are lovely, they showed us the property as many times as we needed and took care of all the paperwork, providing all the conveniences that other real estate agencies did not offer us. 100% recommendable.

Negative experience: Terrible treatment, it seems like I bother them when I ask questions. I will not call them again. The one who answers the phone is unfriendly.

Fantastic experience: Thanks to the professionalism of the two people running the real estate agency, we were not charged for cleaning, as we left the apartment spotless and the owners were about to charge us for cleaning without informing us of anything. They are kind and professional.

Negative experience: AWFUL, after calling 50 times for apartments, I'm waiting for an appointment. At 7 PM there was an apartment available, I called, and by 10 AM the next day it was already rented. I called again about another one, Mara said 'I will call you to give an appointment' and I'm still waiting sitting down... A shame... If you have the option, not a chance...

Negative experience: The truth is that we are super tired of this real estate agency, they want the processes to be done in person for most of the apartments, they must have their reasons. They gave us problems from the very beginning and the treatment during the time with them has been terrible. I do not recommend this real estate agency at all and of course, I would NEVER go back. Moreover, they are always looking out for the owner and have never helped us with anything. We had to keep insisting on everything we needed and even then, there were few solutions.

Negative experience: We went to visit the rental apartment one morning and agreed that I would consult the owners and by the next day at the latest, they would let us know something. I have called the agent and the real estate agency several times, sent WhatsApp messages, and after almost two weeks, I still have not received a response. I went into the Google reviews and understood everything, thank goodness we told them we were very interested because if not... It's a shame because they will lose many clients this way.

Negative experience: Very poor professionals, you cannot only be in favor of the owner. Once I complained, they told me I had to leave because the owner needed the apartment. I left the awnings and the two cisterns fixed, all for not complaining so that I wouldn't be thrown out. The kitchen furniture fell down, broke everything of mine, and they didn't reimburse me for it.

Negative experience: Horrible experience, I wouldn’t recommend this real estate agency to anyone. The years my roommates and I have spent in the apartment, we have had to fight to get things fixed that were not our fault for being broken, and they have always responded in a rude manner. They don't know how to talk, they are always on the landlord's side and never on the tenants' side. Months have gone by without our issues being addressed (which most of the time we had to resolve on our own), as they excused themselves by saying the landlord has to resolve it but never pressured him to do so, only us to pay for an apartment that did not meet the conditions stated in the contract. To top it off, they don’t return our deposit for leaving the apartment dirty (we cleaned what we could, but there is dirt that has been there for years and obviously cannot be cleaned just like that), when they haven’t checked the apartment or done any cleaning in at least 7 years, but as they have been changing tenants, they claim it was not their responsibility and the last ones to stay had to swallow the charge for the cleaning of all previous tenants. Disastrous organization and above all, treatment.

Negative experience: I would not recommend this real estate agency, they charge for cleaning (€150) even though we left the apartment in better condition than we received it, and they didn't show us the invoice, removing us from the WhatsApp group when we requested it. Additionally, they take a very long time to fix, if they even fix, the damages in the apartment and to communicate between landlords and tenants. Many times we have had to take care of those damages ourselves, even having to go to Leroy Merlín to buy the necessary items.

Negative experience: Another real estate agency with the policy of taking advantage of people, they charge us €300 for cleaning (without an invoice) when we left the apartment cleaner than we received it, just for cleaning windows or harder-to-clean things like behind the fridge or dust on high furniture. From what I see, it's the specialty of the house, as there are more than 10 similar reviews. If you can avoid this real estate agency, better, best regards.

Negative experience: Horrible experience. In an apartment on General Prim street, four students have spent up to one month with a unusable toilet detached from the floor that was leaking water. We had to take it upon ourselves to make repairs and replace damaged items in the apartment (buying rusty cutlery, going to pick up a new microwave because there was another rusty microwave, going to Leroy to buy table boards because they were broken...), always reminding via WhatsApp when they were going to make the repairs, but when the day came and they didn’t show up, we ended up taking care of it ourselves. All of this was accompanied by significant delays in communication through the real estate group. To top it off, now we are leaving the apartment and they charge us €150 for cleaning, without sending us any invoice and removing us from the group when we complained about the situation. We cleaned the apartment, the rooms, and common areas were perfect, and the money they took from us was because of ingrained dirt in the kitchen from years ago, obviously before we arrived. A totally unfair situation to which the real estate agency has only responded that 'their job here is done', that they cannot do anything and they kicked us out of the WhatsApp group with the last word in their mouth. With a lot of anger and desperation, I hope this message helps other people or at least that more consideration is given to future tenants.

Negative experience: I do not recommend this real estate agency or the apartment on Calle General Prim at all. The landlady was completely incompetent and the real estate agency was always on the landlady's side, despite having no justification. I stayed in that apartment for 1 year as a substitute for someone else; I received the apartment dirty and when I left it, I left it much cleaner than when I entered, yet they charged us €150 for cleaning without providing a receipt or anything at all, and this cleaning also corresponded to the previous tenants before us, who did receive their full deposit back when they left. I find it unfair that I had to bear that cost. When we requested the invoices, they removed us from the WhatsApp group saying their job ended there. Moreover, they evicted us with less than a month's notice before our contract ended (and only because we asked if we could renew for the following year), claiming that they were going to renovate it during the summer (the bathrooms and kitchen) and they didn’t know if it would be ready by September. And now, just a month later, they have listed it without renewing anything at all (the apartment is falling apart) and raising the price by €300. Clearly, their aim was to get rid of us to increase the price.

Fantastic experience: Serious and professional people. One of the leading real estate agencies in San Vicente del Raspeig.

Fantastic experience: I have been working with Maral for years, renting homes, and I have never had any problems. I have to respond to the previous opinion that Maral does not owe deposits to anyone because the houses are not their property. Deposits are always returned as long as the tenant fulfills their obligations, and that deposit is returned by the property owner.

Fantastic experience: They are wonderful, they took care of finding a room for my son for students, and they were very diligent and professional.

Fantastic experience: Without a doubt the best real estate agency in San Vicente, great professionals!!

Fantastic experience: They are a luxury team. They provide spectacular attention throughout the entire process. The contact is very smooth and they are always attentive to help you. Recommended 1000%.

Fantastic experience: No se puede describir con palabras el gran acierto que tuvimos al acudir a esta inmobiliaria. Necesitábamos hacer una operación casi imposible: vender nuestra casa y comprar la casa de nuestros sueños a la vez. Desde el primer momento, tanto Ara como Yolanda nos explicaron lo complejo del asunto, aunque a su vez se comprometieron a hacer todo lo posible y lo que estuviera en su mano para conseguirlo y que no perdiéramos la esperanza. Afortunadamente tuvimos mucha suerte, ya que supieron encontrar a los posibles compradores que les encajara nuestra casa, y a su vez gestionar con nuestros vendedores la reserva, y que fuera todo a la vez. Todo ello con total claridad, con gran amabilidad, gran profesionalidad, ayudándonos y resolviendo todas nuestras dudas, e incluso ayudándonos a encontrar la mejor solución hipotecaria, preocupándose en todo momento de que todo nos saliera bien, como algo personal. Muchísimas gracias por hacer realidad nuestro sueño, no dudaremos nunca en volver a trabajar con vosotras si tenemos que hacer cualquier otra operación inmobiliaria.

Negative experience: Creo que deberían de velar más por los derechos de los clientes que alquilan, en mi caso, me sentí bastante decepcionada, puesto que confiaba en la agencia para que todo estuviera correcto, pero no fue así, ni al principio, ni al final del alquiler.

Negative experience: Lamentable el trato hacia mis padres,unas personas mayores. Una pena porque podríamos haber seguido haciendo negocio. Nada recomendable.

Fantastic experience: Siempre atentas y pendientes de todo, amables y muy dispuestas. 5 estrellas porque no hay más.

Fantastic experience: Personas muy agradables, muy atentas y muy profesionales.

Fantastic experience: Muy profesionales y amables.

Fantastic experience: Por motivos de trabajo llevo muchísimos años teniendo que alquilar pisos por toda España y, sin duda alguna, esta es la mejor inmobiliaria que he encontrado jamás. Entregados desde el primer momento, preocupados y de amabilidad exquisita. Lo dicho... LO MEJOR QUE ME HE ENCONTRADO EN TODA ESPAÑA.

Fantastic experience: Escribo en relación al comentario de Pablo Villaroya Pedrosa. Yo no pienso al igual que tú, en ese momento yo era el vendedor y tú el comprador que nos reservaste el piso, sin llegar a validar la compra, aún a día de hoy por mi parte sin sabe un motivo lógico, pero da igual, cada uno tiene sus motivos y en su momento vosotros a nivel personal decidisteis no comprarlo. Pero no creo que la inmobiliaria tuviera culpa de nada, en mi caso, me han gestionado el alquiler de la vivienda durante 5 años sin problema, y no tengo ninguna queja, al revés son grandes profesionales. Nada más que decir. Gracias

Negative experience: Muy poca ética y actitudes muy extrañas que incitan a pensar en que estaba engañándonos para beneficio personal En nuestro caso nos engañó tanto al comprador como vendedor de la casa y tuvimos que cambiar de Inmobiriaria y perder dinero

Negative experience: Atención estudiantes!!!! Cuidado con alquilar en esta inmobiliaria. Leed bien el contrato!! No devuelven fianza completa porque cobran gastos de limpieza que no demuestran. 14 horas de limpieza sin factura ni fotos

Fantastic experience: Mi experiencia fue muy buena gracias a la buena gestión y dedicación de su personal. Un diez sin lugar a dudas para esta empresa y mil gracias por su buen hacer.

Fantastic experience: Profesionalidad y trato amable y cercano.

Fantastic experience: Armani y profesionalidad..100/100

Fantastic experience: Inmobiliaria con muy buen servicio en Alicante, con una gran atención por parte tanto de Yolanda, como de los trabajadores. Trato muy agradable

Fantastic experience: Excelente grupo de trabajo, súper profesionales, puntuales, confiables, atentos a cada detalle, calidad humana, equipo inmejorable. Catorce años con Yolanda siempre ocupándose en los dos pisos que he vivido y todo super excelente, Ara es un amor de chica. Sinceramente me siento segura, confiada y protegida por ellos.

Negative experience: Una vergüenza, falta me hizo hasta llamar a un abogado por no tener más problemas con ellos ni la gente con la que tratan para alquilarte viviendas, ademas tienen a una chica maleducada y grosera que le da igual por más que intentes dialogar con ella llegar a chillarte amenazante o insultarte, considero que esta situación se puede tachar de deplorable. Sinceramente la peor experiencia posible. No se como pueden tener trabajando de cara al público personas con semejante actitud y falta de respeto, no había visto esto ni en documentales de barrios marginales. Y para colmo que te acusen de no pagar mensualidades de un domicilio donde ya no resides y además con pruebas fehacientes de ello, sinceramente es una lástima tener que llegar a delegar en un profesional jurídico para evitar problemas con este tipo de personas. Jamás en toda mi vida había sufrido esta clase de problemas y es muy difícil confiar en la profesionalidad después de haber vivido semejante situación. Por mi parte decir que tengo la tranquilidad de ser una persona honrada que cumple con lo que le corresponde y no voy a entrar a debatir falacias en mi contra con esta clase de personas, sino como corresponde realizar las cosas como se deben. Ojalá que tomen ejemplo porque falta les hace. Y que vergüenza Ana y Vicente que me debais a mi la fianza y engañéis diciendo que se os debe, desde luego no soy yo la que no paga ni la hipoteca ni la comunidad de la vivienda "claramente", que hallais intentado estafarme con compañías de suministro facilitandoles datos míos privados ilícitamente y demás problemas causados. La casa pruebas fotográficas y testigos hay que en mejores condiciones la deje que cuando entre en ella, que para quitar la mugre de la cocina tuve que contratar servicio de limpieza de mi bolsillo, me pasé medio año reclamando que se arreglaran deficiencias del piso por instalaciones mal hechas, las paredes necesitaban una mano de pintura desde antes que yo presidiera allí pero no me quise molestar en pintarlo de mi bolsillo porque no tenía ninguna intención de quedarme a residir por largo plazo y menos después haber visto los extraños cobros que me llegaban de compañías desconocidas con las que sin mi consentimiento se habían realizado contrataciones cargando a mi cuenta facturas que no me correspondían y además el piso yo quería dejarlo y solo solicité un plazo de prórroga de lo cual también tengo pruebas (que no voy a detallar aqui) para poder mudarme con mis muebles traídos de la anterior vivienda de lo cual tengo fotografías variadas, ademas os reclame irregularidades en mi facturación de luz de meses en que ni me encontraba en el domicilio, justo durante mis vacaciones, que casualidad a saber ...que extraño es que yo quisiera reclamar y vosotros tapar esos cobros extras que se me hicieron. Yo duermo todas las noches tranquila sabiendo que no tengo deudas, que las transferencias de mis cuentas demuestran los pagos que yo si hago a diferencia de otras personas y que por lo tanto no tengo que andar ocultando.

Negative experience: A mí por pedirles una hoja de reclamaciones, por la que tuve que llamar a la policía para que me la dieran, me querían echar del piso en el que estaba, habiéndose firmado ya el contrato, sin indemnización alguna, encima quedándose el dinero que di de suministros de verano en los que ni siquiera vivía en el piso. Hasta que no les dí la hoja de reclamaciones no me dieron las llaves del piso, habiendo pagado antes todo. Y es verdad todo lo que dicen acerca de la fianza en los demás comentarios... Supuestamente de limpieza les cobraron a mis compañeros 250 euros...

Negative experience: Muy mala experiencia. Cuando llegamos al piso por primera vez estaba sucio, luego cuando se rompía algo nos echaban la culpa a nosotras. Estuvimos más de una semana sin agua caliente y casi dos meses sin lavadora. Al irnos, solo nos devolvieron una parte de la fianza. No los recomiendo para nada

Fantastic experience: Excelente es poco para describir el trato que recibes cuando buscas asesoramiento. Gran nivel de satisfacción con el servicio recibido. Muchas gracias.

Fantastic experience: Maria Martinez-abarca, persona honrada y que paga lo que le corresponde?Me vas a perdonar pero el dia que me pages el mes y medio que nos debes por el alquiler, las facturas de agua y luz, el recibo del impuesto de basura y me devuelvas los muebles que te has llevado de mi casa, solo entonces lo podras decir publicamente. No lo pagues con quien lo unico que han hecho es facilitarme un abogado para poder recuperar mi casa, ya que segun palabras tuyas, ni te ibas a ir ni ibas a pagar. Yo solo tengo palabras de agradecimiento hacia Yolanda y su equipo que se han portado fenomenal y nos han ayudado en todo momento, ya que JAMAS habia dado con un ser asi. Gracias Grupo Maral.

Negative experience: Empresa estafadora .

Negative experience: Mi querida Yolanda.......CARPE DÍEM para tí que te hará falta

Negative experience: Nefasto el servicio prestado por esta inmobiliaria. Tras ver un anuncio en su web solicitamos una vista. Una vez realizada la visita nos informa su comercial que el precio es 40.000 euros mayor del precio ofertado en su web más el 4% de su comisión. Mas de un 30% mayor del precio ofertado! Vergonzoso que se haga perder el tiempo a las personas o se utilicen estrategias comerciales berberiscas. No recomiendo a nadie que trabaje con esta inmobiliaria. Salvo que quiera perder su tiempo, ilusiones o dinero.

Fantastic experience: Excelente inmobiliaria, no sé puedo entender los comentarios que leo, sinceramente. Hace un año ayudaron a mi hijo a encontrar un piso de estudiantes y para este curso entra mi hija en otro. Puedo asegurar que se encargan de todo, amplio conocimiento de san vicente, multitud de inmuebles, cambios de titularidad de suministros. Equipo profesional

Fantastic experience: Me ayudaron desde la tasación del inmueble, pasando por el abogado y hasta el notario. Inmobiliaria muy bien estructurada, tienen un buen plan de trabajo

Positive experience: Servicio mejorable, por lo menos en cuanto al arrendamiento de viviendas. Muy amables cuando íbamos a pagarles, pero poco eficaces en las gestiones (había que llevar el dinero justo del alquiler, grieta en el muro del inmueble que no se arregló en más de medio año, tardaron muchísimo en conseguir que nos devolvieran la fianza, no fueron claros con los gastos de limpieza finales, etc.).

Fantastic experience: Buena gente, saben trabajar muy bien, ánimo y adelante

Fantastic experience: Alquilamos un piso con ellos. Tuvimos una serie de problemas con los propietarios durante nuestro alquiler, y ellos intermediaron para resolverlos. Han estado en todo momento dispuestos a ayudarnos. Encantadores y muy profesionales.

Fantastic experience: Professionnel de l'immobilier pour la location d'appartements pour étudiants universitaires.

Fantastic experience: Agencia inmobiliaria muy seria, he colaborado con ellos en varias operaciones de compraventa. Están muy bien relacionados con la notaría, todo muy rápido y sin problemas

Negative experience: esta empresa es una incompetente!! nos devolvieron la fianza mas de los 8 meses de finalizar el contrato! no estafaron con la limpeza, son unos usurpadores!! no son competentes, te hacen correr con los gastos del piso del fontanero, cuando el problema era del anterior inquilino! yo recomiendo de que mireis mas inmobiliarias!!! esta deberian cerrarla!! no tienen ni idea de como llevar un negocio! solo saben cobrar cobrar y hacerse las suecas!! un saludo

Negative experience: No es por desprestigiar ese ultimo comentario tan "oportuno", pero tambien es responsabilidad de la inmobiliaria asegurarse de que el propietario ha devuelto la fianza a los inquilinos antes de empezar a procrastinar y ponerse en plan barriobajero. No creo que sea necesario esperar 8 meses para cobrar una fianza, es mas facil hacer caso desde el principio a un cliente (si te dice que se le debe el dinero). Un saludo. (Por cierto, internet es libertad de expresión. Asi que, os guste o no, como cliente y usuario de internet tengo derecho a poner todos los comentarios que quiera.)