inmho Aranjuez - Administrador de fincas

Negative experience: Una estrella porque no se puede poner cero. Me sumo al resto de opiniones negativas de los usuarios. Incumplimiento de contrato constante y dejación de funciones por parte de Inmho. Mala gestión, nula comunicación con los presidentes y propietarios, poca claridad en las actas (hasta tal punto que alegan haber perdido el libro de actas en el trámite del cambio de administrador), reparaciones no llevadas a cabo, reclamaciones de crédito no gestionadas a tiempo...Suma y sigue. DESASTRE para una comunidad.

Negative experience: I am a neighbor of Balcón del Tajo. After receiving a letter from the urbanization, I have understood why the president has recently bought a new electric car. He and his wife are shamelessly robbing us. They want clear accounts, with invoices and receipts for everything, not those outrageous fake amounts and numbers they show us. President and his wife, resign!

Negative experience: Very poor management! They appoint the wife of a president to the position in the urbanization... nothing more to add, Your Honor! ‍♂️

Negative experience: I give it one star because you can't put zero, but it's laughable that the accounts of the Balcón del Tajo Oeste urbanization are managed by the president's wife since she works in inmho, who in turn is the president's wife and her questionable management of the collections of the barriers and the work of the urbanization.

Negative experience: Hilarious!!! They manage the accounts of a housing development in Colmenar de Oreja… and do you know who manages them? The wife of the pathetic president!!! So they openly steal from you, right Virginia??..‍♂️

Fantastic experience: Due to a problem with the former community manager, we were left in the hands of this management company and so far they are doing quite well, we are happy with them, getting us up to date on the 'ball' of pending issues to be resolved in the community. So far, all the neighbors are very happy.

Positive experience: They have adapted to the locality to hold the meeting and the schedule, detailed information about the current situation of the community and the budgets for improvements, along with the regulations that need to be followed.

Negative experience: Not very professional, they take a long time to send the minutes and they do it poorly, they do not answer the calls and when you complain they go silent, but they want to stay as community managers to keep charging for nothing.

Negative experience: They are accused of alleged unfair management; they have neither ethics, nor principles, nor any professionalism.

Negative experience: Impossible to talk to the administrator Patricia Urda Luque. No matter how many times you call, they do not grant you an appointment to talk or a meeting. The service being provided in the Casalonga urbanization is nonexistent. They do not present updated minutes to the owners, they conduct vote counting without clarity in the meetings, they do not manage the breakdowns that arise, among many other issues. Since they took over the administration, it has been a disaster and it is impossible to make a change as we do not have anything updated (I am talking about a community of owners with more than 800 properties). In short, not recommended for urbanizations with a bit of complexity (after all, it's not that difficult, irrigation water, drinking water... The usual). Hoping they deign to talk to me to resolve the various ongoing problems we have.

Negative experience: My experience is bad. As a co-owner of a property where they are the property managers, I tried to contact them via email, but my requests were answered to another owner by phone. The president wrote them an email and copied me, complaining about one of the invoices issued by inmho. Several months have passed without receiving any response. They presented a meeting call with an outdated list of debtors. We have demanded the Meeting minutes through emails, apps, calls, etc... We've been like this for about 2 months. And now that we want to terminate the services for obvious reasons, it seems they don't want to leave. If there were a lower rating, I would give it.

Negative experience: As administrators, they are terrible; they do not send meeting notices or financial statements. You call them, and the person in charge of the community's accounts is never available and does not return calls. Sometimes they tell you that the person in charge of the accounts is at their administration in Seseña, but when you call there, they cannot put you through because they are busy and still do not return calls. As administrators, they are very bad, constantly violating the horizontal property law.

Negative experience: We requested the annual summary of accounts and they do not send it. I sent them a certificate by postal mail requesting that they send me accounts and minutes by postal mail and they do not send it. According to the horizontal property law, an annual meeting must be held to change the president, and we have been without changing presidents for more than 2 years. Please, gentlemen from the real estate agency, comply with the law.

Negative experience: Disastrous. They do not know the law they should be experts in. They approve things not included in the minutes, and when you request information, they do not bother to respond. Neither Teresa nor Joaquin.

Negative experience: Since January with the problem at home. They don't solve it. They are not even embarrassed.

Negative experience: These people support a community president not calling an ordinary meeting when the term has expired for more than two years. They send out notices from an expired president, without a list of delinquencies, they do not present accounts, and when you call, the administrator never answers the phone. A pleasure.

Fantastic experience: Very grateful for the attention and excellence of the service. I recommend them.

Fantastic experience: Efficiency, involvement, solvency, and empathy... that's what defines the Inmho Aranjuez team.

Negative experience: I've been waiting for months for them to inform me, they don't respond to my emails, they leave a lot to be desired. Not recommendable.

Negative experience: They do not answer calls. I still do not know what to pay for the community, and a lot of time has passed. Now you will tell me that they do respond and that I should send my complaint to such an email. If things are done well, there should be no complaints.

Negative experience: They are not accessible, when faced with some irregularities, we asked and there are no answers, I believe that a community manager works for all the owners and not just for one. The community accounts should be available for all owners to see and not just for one. Very dissatisfied.

Negative experience: I share most of the comments. We have been with this manager for less than a year and he shows great deficiencies. Unprofessional service.

Negative experience: How is it possible that a company that calls itself a management company takes more than nine months to prepare the accounts of a community of neighbors with less than five hundred people? How is it possible to have an ongoing presidency that should have been concluded six months ago, when there are laws stating that the term of a presidency is annual? How is it possible that due to the lies of a man who poses as a politician, payments to workers are delayed for several months? This management leaves much to be desired. How is it possible that to intimidate the neighbors, they put a list of debtors on WhatsApp? A very poor management.

Negative experience: Unfortunately, as of today everything is driven by the self-interests of this administration after several calls from dozens of neighbors, emails, and receiving no response, and after they have positioned themselves not to hold legal annual meetings to present the accounts, debtors, and other matters that by law must be addressed in ordinary meetings, all the neighbors see that they do nothing and are being implicated in falsehoods that in my name and with physical witnesses of 4 civil guards with their identification numbers ready to testify as the law dictates that at no time was I evicted or obstructed any entry to a venue to hold an illegal meeting. All this is written in the minutes when neither the administrators were present. Isn't it easier for them to do things right and stop lying?

Negative experience: Since December 2022, I have been trying to get in touch with you to find a solution to the conflict in the Casalonga community. I have sent you four emails, and in the meantime, you are supporting a gentleman who stopped being president in March of this year. What games are you playing? Is this how you treat the neighbors? You talk about looking for solutions, how? And for whom?

Negative experience: They do not respond to emails, do not answer the phone (the manager is always busy) and they do not return calls either. They allow someone who is no longer president, due to the term expiring, to take control without any record. They provide no information because the president (who is not the president) has told them not to say anything. They forget that they work for the community, not for the one who claims to be president. It is a shame, not recommended. What interest could they have?

Negative experience: I give one star because it's not possible to give zero stars. They do not respond to emails, do not provide accounts to the owners, and what is worse, they state things that did not happen in the minutes, overlooking other things that did happen and distorting the facts. I certainly do not recommend anyone to hire their services.

Fantastic experience: Honestly, they work wonderfully. Always willing to resolve any doubts.

Fantastic experience: A 10-rated management agency, young and professional people who do their job very well, and even with the difficulties they are facing, they continue forward with education. I encourage you to keep going with us; finally, a management agency that deserves our community.

Fantastic experience: Some professionals X in our community (CASALONGA) are facing some unpresentable individuals who are making things very difficult for them, yet they do not give up and continue doing their work as best as they can. HATS OFF. Thank you very much.

Fantastic experience: The people who criticize this management agency and its management should look at their own bellybutton; there are complaints filed against these criticisms. You are a great management agency, most of the co-owners are on your side, not like those who supposedly have their bank accounts frozen. Thank you for all the good you do, for your kindness and good manners.

Fantastic experience: Great management, friendly and polite staff, very professional. Very satisfied with your work in the Urbanization Casalonga, unlike others who lie saying the opposite. Keep it up, encourage following that line.

Fantastic experience: An unbeatable administration, modernizing an obsolete urbanization, facing the hurdles from a few who do not want to progress, with a few neighbors who do not make things easy. Keep it up!! With your work and the law, you will succeed in making Casalonga rise from the ashes you found upon your arrival. Thank you and don’t stop!!

Fantastic experience: I have absolutely no complaints about this company. If they haven't been able to provide more information, it's because it's taking them a lot of time and effort to update 30 years of shoddy work done by previous administrators. Bravo for your effort and work. When they are able to provide the relevant explanations, I'm sure they will. Keep it up and move forward.

Positive experience: Efficient, friendly, and professional staff, I recommend it. They handle everything from Aranjuez, and if necessary, they will come to the community without any issues.

Fantastic experience: The people who are speaking badly of this administration are scoundrels who, mobilized by the one who tried to steal the community's accounts, Angel Jurado, are spreading absolute falsehoods about them. Everything has been reported. This administration is the only one that has been legal and serious in its work, as the previous ones in Tarancón have tried to steal from us in collusion with the character I mentioned earlier. We are speaking with the press to bring this to light. The people who are speaking badly of this administration are scoundrels who, mobilized by the one who tried to steal the community's accounts, Angel Jurado, are spreading absolute falsehoods about them…

Fantastic experience: Efficiency, commitment, competence, and empathy.....that’s what defines the Inmho Aranjuez team.

Fantastic experience: Estamos muy satisfechos con la atención que nos presta la oficina de Aranjuez. Siempre que se les requiere no tardan en dar respuesta y solucionar el problema, en nombre de la Comunidad Rey 67-69 y 71: Gracias Joaquín y a todo el equipo.

Fantastic experience: Empresa dedicada a la administración de fincas competente y seria. Se agradece el trabajo que ahorra al Presidente de la Comunidad de vecinos.

Fantastic experience: Excelente servicio . Tanto Joaquín como sus compañeras de recepción son muy atentos y solicitos con las gestiones de la comunidad .Totalmente recomendable

Negative experience: Hace más de un año que llevo pidiendo me expliquen de donde han sacado las tarifas de agua y mantenimiento que pasan así como el recibo a nombre de una empresa a la que no pagamos ese servicio y todavía estoy esperando. Aproximadamente ya se lo he reclamado más de 6 veces.

Negative experience: Hace semanas que llamé para que me envien las actas de las reuniones y aun sigo esperando. Te pasan con otra compañera que dice ya te lo enviaré, y como digo sigo esperando. Además varias veces que he ido a la oficina de Urtajo, la administrativa no estaba...cuando en la puerta pone el horario y que ella no cumple. Igualmente, cuando llamas raramente coge el teléfono. No recomiendo esta empresa a nadie absolutamente. Somos muchos vecinos que tenemos problemas con esta administración.

Positive experience: Buena atención trato amable y profesional como siempre.

Fantastic experience: Un trato excelente y Yaiza una excelente profesional y súper amable

Fantastic experience: Resolvieron muy rápido los problemas de mi comunidad! Muy profesionales, lo recomiendo

Fantastic experience: Recomiendo esta administración cien por cien, presentan las cuentas muy claras y si tienes alguna duda la contable te atiende muy bien y resuelve todas las dudas que puedas llegar a tener.

Fantastic experience: Nos ha facilitado todas las peticiones q han surgido y además nos lo han puesto muy fácil y estamos encantado con su trabajo Gracias

Fantastic experience: Sin lugar a dudas, es la mejor oficina de servicios de administración de todo Aranjuez. Trato directo, personalizado y cercano por parte de todos sus trabajadores. Resolutivos y de confianza.

Fantastic experience: Calidad,gestion y trato cercano,solucionando los problemas de forma rapida y eficaz, siempre con una sonrisa.Administracion 100% recomendable

Fantastic experience: Administración rápida, eficaz y de calidad. Magnífica gestión de las incidencias.

Fantastic experience: Profesionalidad, implicación, reducción de gastos y rapidez de respuesta son los valores que identifican a INMHO Aranjuez.

Fantastic experience: Excelente servicio . Tanto Joaquín como sus compañeras de recepción son muy atentos y solicitos con las gestiones de la comunidad .Totalmente recomendabl

Fantastic experience: Me atendió Dioni por un problema y muy profesional. Atienden al propietario y escuchan sus problemas.