Av. del Leguario 49
28981, Parla
640 92 68 69

Opening hours

  • lunes: 10:00–20:00
  • martes: 10:00–20:00
  • miércoles: 10:00–20:00
  • jueves: 10:00–20:00
  • viernes: 10:00–20:00
  • sábado: 10:00–20:00
  • domingo: 10:00–20:00

Black House Servicios Inmobiliarios, S.L. es una agencia inmobiliaria en Parla (Madrid). Cuenta con una gran cartera inmobiliaria de venta de pisos, chalets, terrenos e inmuebles localizados en Madrid y Toledo. Black House Servicios Inmobiliarios es una empresa con una sólida implantación en el mercado inmobiliario.

Our comment from Agencias Inmobiliarias about Black House servicios inmobiliarios SL:

Black House Real Estate Services SL stands out for providing exceptional service in the real estate sector. Our clients have praised the efficiency, speed, and professionalism of our team, especially agents like Silvia and Susana. Users have highlighted the kindness and closeness in our interactions, as well as the attention to detail during the process of buying and selling properties.

Among the strengths, we find:

  • Personalized attention: Advisors are always willing to resolve doubts and offer quick solutions.
  • Transparency and honesty: Our clients feel secure and supported at all times.
  • Efficiency in the process: Many clients have sold their properties in record time with our help.
  • Great professionalism: The team has extensive training in the sector, which reflects in the quality of service.

Despite some criticisms mentioning negative experiences, the majority of comments emphasize exceptional attention and smooth management in the buying and selling of properties. Overall, Black House comes highly recommended for their commitment and dedication to providing quality service to their clients.

Black House servicios inmobiliarios SL: Reviews

4.8/5 (118 Reviews)
Maribel Lozoya 1 year ago

Fantastic experience: The experience with Black House has been very positive, everything went wonderfully with the help of Susana, an excellent professional.

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Carlos Hernandez 1 year ago

Fantastic experience: I just sold my chalet in Valdemoro and I can only have good words for Susana, the professional from Black House who handled the sale. Great professional, patient and kind. I have been in sales for 30 years, but the best decision I could make is to put myself in the hands of a real estate professional. In less than 1 month and 3 visits, I had the house sold. A very important part is the paperwork that I didn't have to worry about. The price, which is only paid by the buying party, is very reasonable.

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Enrique Sainero 1 year ago

Fantastic experience: We sold our house, honestly, much faster than we thought, with this real estate agency (Black House), but I can't help focusing my review on the person who helped and took care of us throughout the entire process, which was long and very stressful as it was a complicated triple transaction. Silvia... There was Silvia... An absolute work machine; a true high pedigree Braco that is good for bramble, feather, and water; an unstoppable 4x4 all-terrain that is even attentive to you on Saturdays and Sundays. Silvi, you have to try to relax, or one day you might literally give your life for your clients. I hope not, just joking, hehe. A professional like no other with infinite patience, pure royal jelly, fine cinnamon branch. If someone intending to buy and/or sell a house is listening to me, I can only highly recommend this real estate agency. It is the exception to the rule of typical real estate agencies: attention, humanity, professionalism, speed, efficiency, humility, honesty... And I could go on like this, but let's leave it at that, as I believe I have made my opinion clear. Silvia, a million thanks for your help and remember... You are all invited, Black House, to my new chalet for a barbecue that makes history. Never change!!!

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Olaya Romero Guzman 1 year ago

Fantastic experience: I am very grateful to Silvia Hermoso for her excellent work, her advice, her honesty, and her support during the sale of my house. We did not make a mistake in choosing Black House, and I certainly do not hesitate to recommend this real estate agency for the trust and peace of mind it has offered us during these weeks. If the opportunity arises again in the future, I will not hesitate to count on this team of professionals once more.

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Luna Iglesias 1 year ago

Fantastic experience: I chose this real estate agency highly recommended because I wanted professionals in the field, but more humanized. The surprise has been that I encountered incredible professionalism and human quality, specifically Susana has been patient and respectful, helping and guiding the process exceptionally from minute one. Thanks to them, I sold my apartment in 2 weeks with a transparency and care that I don't think I could have found in any other real estate agency. I will always be grateful to Susana and the team as the experience turned into an adventure instead of being a torture. I recommend them without a doubt. And I don't give more stars because there aren’t any. Thank you for the work you do. It couldn't be better.

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Jose Antonio Navarro 1 year ago

Fantastic experience: Susana was very attentive and kind throughout the whole process. There was a problem with the bank and she took care of solving it on a tight schedule, assisting us in every way. Impeccable service.

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Lucia Colomina Fernandez 1 year ago

Fantastic experience: I sold my apartment in Móstoles! At first, I was very reluctant to let it happen, but they assured me of a quick sale, and that's exactly what happened! Sandra Gándara not only advised me but was also very kind and approachable. She guided me and explained the whole process so I would be at ease. It was the best decision! I would definitely count on them again and I would recommend them. Thank you very much for the efficiency!!!

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Luis Luis 1 year ago

Fantastic experience: Hello. I sold my apartment through this real estate agency. I was attended by Silvia. I was kindly attended to at all times and everything was always very well handled. There was a lot of cordiality and honesty in everything. Of all the agencies I've been to, this one is undoubtedly the best by far. And Silvia is a very professional and kind person in every way. I highly recommend this real estate agency once again, and I say this with great sincerity.

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Mary Cuenca 1 year ago

Fantastic experience: The best real estate agency we have found, very efficient and always available for whatever you need, thanks to them our dream came true quickly, Silvia is a charm and very professional in what she does.

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Lucía Fernández Rodríguez 1 year ago

Fantastic experience: We recently bought a house and the service we received from Silvia has been very good. We received advice very quickly, every question we had was resolved on the spot, and she also provided us with ideas and solutions at all times. I publicly thank her for her effort and work.

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Asun Ortega 1 year ago

Fantastic experience: Efficient, serious, fast. They made everything very easy.

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liz basualdo 1 year ago

Fantastic experience: Very good service Susanna excellent work

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Pedro Pelaez 1 year ago

Fantastic experience: Always attentive to all the details, Susana has been with us at all times to help and advise us.

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Eduardo 1 year ago

Fantastic experience: Very good experience with Susana! A quality service, very good continuous communication at all times.

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Sergio Lopez Lorenzo 1 year ago

Fantastic experience: We just sold a house in Yuncos and the service provided by Silvia has been extraordinary; she is a great professional, helping and advising us throughout the entire sales process until the end.

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Silvia 1 year ago

Fantastic experience: We were very reluctant to leave the sale of our home in the hands of a real estate agency, but after our experience, I can only say that you shouldn't hesitate to trust them 100%!!! Just in the first call, Silvia already conveyed to me absolute trust and we didn't go wrong choosing her!!! Super happy with the treatment received, perfect communication at all times, always being available with a smile and kind words, clearing up all our doubts, again and again.. And managing this process so quickly and effectively (always making it easier for us) we couldn't be more grateful!!! It is a pleasure to find companies and people dedicated to their work, Silvia, thank you so much for your great work, professionalism, and total willingness, and overall, for everything, really, a 10!!!

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flory vlas 1 year ago

Fantastic experience: Everything was great, we just sold an apartment in less than 2 months and everything went very well, with the help of Silvia who kept us informed at all times, I wouldn't hesitate to hire Black House again. Thank you very much Silvia!

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Juan JJE 1 year ago

Fantastic experience: Recommended if you are interested in selling your property or buying. In my case, I was selling a house on my own in Alcorcón, and Sandra Gándara contacted me after seeing my ad. After hearing the conditions, I decided to leave the entire process in her hands. I managed to sell it quickly, without having to deal with constant or untimely calls and the typical problems that arise if you do it alone. Very professional all around and feeling protected by her ongoing advice and by the kindness with which I was treated by the salesperson.

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Robinson Mejias 1 year ago

Negative experience: I see very good reviews! But my experience was FATAL, good thing I did not book the house because the protection they provide is for the seller (keeping the money if the mortgage does not go through) and not for the buyer; in my case, my bank needed the reservation contract to do the study and appraisal. But if the mortgage did not go through, they would not refund my money, all this explained in bad terms by the 'Manager' or that's what he said. I don't remember the girl who opened the office door for us! But she was CHARMING, yet the end goal remained the same (THE NON-REFUND FOR MORTGAGE REJECTION).

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Black House servicios inmobiliarios SL

Good afternoon Mr. Robinson, we regret that your experience was like this, but let's clarify this bad experience... First, let me say that the real estate agency does not keep anyone's money since all the money from the deposit and down payment is deposited in the owners' accounts, so you are explaining it wrong. According to your comments, there is a law (in your opinion) that forces the owner to subordinate the deposit to your mortgage, which is what you wanted. In this case, it is an agreement between the buyer and the seller, and the agency, as I have repeated to you a thousand times and I continue to repeat, has nothing to do with it nor do we need to accept it. In this case, the owner does not want to accept those conditions since she also has to purchase... In the office, you called your lawyers because you told me that the rejection of your conditions was illegal since you understood a lot about this, and after a conversation with them, they explained the same thing to you. We make penitential down payments, and that means that we always look out for both the buyer and the seller. If your bad experience is because the owner did not want to accept your terms... well, we are very sorry. One does not purchase as one wishes but as both agree. We regret that you could not acquire that house. And as you commented at the beginning, if you see good reviews, it’s because we work daily with each client, and we do it professionally, providing a personalized service to each client, which is reflected in the reviews and the type of service we offer. Have a great day, Mr. Robinson.

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Aroa Ramiro 1 year ago

Fantastic experience: We couldn't be happier with the services provided by this real estate agency, especially Susana, who took care of everything. Very correct and professional treatment, making all types of procedures easier.

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Silvia Sánchez 1 year ago

Fantastic experience: I just sold my chalet in Valdemoro in record time, just as Susana told me when she called me. All my expectations were met. I want to thank Susana because she took care of all the documentation up to the day of signing, making everything easy and simple; we are very grateful for the professionalism, attention, and kindness demonstrated throughout the sale. I would definitely recommend Black House Real Estate Services.

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Maria Diaz Lopez 1 year ago

Fantastic experience: I just bought a house in Getafe. The sales representative who assisted me was Susana Valderrama, and I wanted to thank her since this is my first home and I didn't know the steps to follow. I would definitely recommend the services of this agency. Thank you very much. 100% recommended.

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Salva Campos 1 year ago

Fantastic experience: I am a seller and I just sold an apartment in Valdemoro. Thanks to Black House and especially to their agent, Susana Valderrama, the sale went smoothly and with all the assurance of her professionalism. The information provided and the advice were impeccable. I would repeat it. 100% recommendable.

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Juan Lopez 1 year ago

Fantastic experience: I wanted to thank the management carried out by this agency as we sold our house in Getafe in record time. This is the first time we have carried out this type of management and we had no idea how to do it. Thanks to Susana Valderrama, who was the agent that managed everything for us, it was very quick and easy as she took care of everything. I would recommend this real estate agency without hesitation. Thank you very much for everything.

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Alvaro Yebenes 1 year ago

Fantastic experience: Very happy with the service received. Susana was attentive throughout the entire home buying process, addressing all our questions and requests. I will rely on this company when I need it in the future.

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Jacqueline Maestre Masa 1 year ago

Fantastic experience: Thank you Silvia. We sold our apartment thanks to you. To your commitment, your infinite patience, your savoir-faire and, of course, your professionalism. A thousand thanks for your closeness, your advice, and for guiding us through this difficult task that presented itself to us. Grateful to the entire human team at Blackhouse, because I know that together you have made our wish possible.

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Alejandro Hernandez Parra 1 year ago

Fantastic experience: Good service and quick Very happy with the service

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rigal74 Tole 1 year ago

Positive experience: Professional and attentive people. Delighted with the service.

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Alejandro Alguacil Torres 1 year ago

Fantastic experience: Very professional treatment by Susana, guiding us through the whole process.

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Mercedes De Fuente 1 year ago

Fantastic experience: Very attentive and professional .... Silvia is a really nice girl and very helpful, always attentive to all doubts and assisting with everything you ask her for. Highly recommended ❤️

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Maria Tejedor Vilas 1 year ago

Fantastic experience: I made the purchase of an apartment managed by Susana. Good attention and good willingness to resolve doubts.

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Concha Carrasco 1 year ago

Fantastic experience: Susana Valderrama has been very professional, friendly, helpful, and always willing to assist you. I recommend Susana and her agency Black House.

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Carmen H 1 year ago

Fantastic experience: Impeccable service from the entire team and specifically from Silvia, who helped us throughout the process, making the management easy and very professional; I recommend them 100%.

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Christian Franco 1 year ago

Fantastic experience: Very good service and treatment from Silvia, very attentive and very quick when selling the apartment! Thank you

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Lola Solorzano 1 year ago

Fantastic experience: I honestly recommend it 100%. We didn’t expect to sell so quickly and within a month the house was sold. Silvia is lovely, she guided us through the entire process and helped us with all the paperwork. There was no time I couldn’t reach her. Fast and super efficient.

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Angel 1 year ago

Fantastic experience: I wanted to thank Susana, who I just sold a house through Black House, and she has been the one advising me all the time since I didn't have the time for it... It has been a pleasure to meet such professional people. Thank you very much.. I recommend this agency without a doubt.

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Alejandro Lucas 1 year ago

Fantastic experience: I have to acknowledge that the shopping experience with Ms. Silvia has been exceptional. Great professional.

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Monica Sevilla Cobos 1 year ago

Fantastic experience: We sold our flat with this real estate agency and our experience, after many problems that have arisen, has been very good. Especially, we want to thank Silvia who has treated us wonderfully from the very first moment, she has been very involved and has resolved all our doubts and inconveniences. I would recommend this real estate agency without hesitation, thank you very much for everything!! Thank you, Silvia!!

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Manu H 1 year ago

Fantastic experience: This is the second time we sell with them, they are wonderful, serious, professional, they make everything very manageable... it's a pleasure, special mention to Silvia who was advising us at every moment besides the trust she conveys. Thank you very much and we will continue recommending this agency.

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Giovanna Bianco 1 year ago

Fantastic experience: Excellent professionals! I had an apartment for sale that I wanted to sell without intermediaries due to distrust, and the truth is that Susana made me see that there are professionals who work with a lot of ethics. The house sold very quickly (something I hadn't managed to do), and at all times I felt absolute clarity and closeness. I liked Susana's way of being and working so much that a few weeks later she sold another property for me and the experience was just as good... thank you for making my life so much easier!

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VICKY MUÑOZ 1 year ago

Fantastic experience: Indicate that the services provided by Silvia have been unmatched. A great professional, but with that human touch that many professionals have lost. She has helped us, advised us, informed us, and accompanied us in the great process of buying a home, which is so important nowadays. Her friendliness and professionalism have been our allies in this essential process.

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Eduardo Antonio Paez-Pumar 1 year ago

Fantastic experience: Very good experience. Silvia is very resourceful and very clear. 100% recommended.

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Nuria HL 1 year ago

Negative experience: I give one star because you can't put less. The worst real estate agency you can look for, they promise deadlines and visits, and they don't fulfill them at all, they want to lower the sale price to profit more at your expense, threats... I had to request several days off work for nothing since they don't fulfill anything. I certainly do not recommend them at all. If someone asks me, I would never send them to them, neither to sell nor to buy. Scammers, disgraceful, shameless. Keep your threats for your family and not for people who are feeding you.

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Black House servicios inmobiliarios SL

Good morning Nuria, first of all, I wanted to ask you what operation you have done with us since we do not have any under your name. What you are mentioning is a crime, so I would advise you to go to the relevant authorities to file a complaint. For months, we have been receiving calls from clients of another agency with the same name. If you want, please leave us the name of the salesperson and your case. We work day by day to offer the best service to our clients, and we see this in the comments from our clients. Best regards.

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jose ramon garcia arroyo 1 year ago

Fantastic experience: Excellent treatment, very professional, especially Silvia, great kindness. I have no doubt I will do business with them again.

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José Roldán Corral 1 year ago

Fantastic experience: Everything has been easy, in addition to the exquisite attention from Susana and Silvia. Totally recommended.

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ANGELA MONTES MARIÑO 1 year ago

Fantastic experience: Very well attended, Silvia is charming and responds at any hour, she is involved in the sale. A good professional.

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Covadonga garcía arroyo 1 year ago

Fantastic experience: We have signed the sale of two apartments and the management of this real estate company, particularly Silvia, has been impeccable, very good and a 10! It has been a great decision to work with them, in addition to the trust and seriousness they inspire. Silvia is absolutely wonderful!!! Hardworking, friendly, and very professional! I recommend her!

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Angela :D 1 year ago

Fantastic experience: I am very happy with the service we received. Silvia helped us with everything. Everything was very fast.

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Mar Sanchez 1 year ago

Fantastic experience: A few minutes away from selling the house... After a few months on the market, the day has finally come. Thanks to Silvia and Susana for the efforts made during these months.

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Sergio Fernandez 1 year ago

Fantastic experience: Good treatment and good management by the real estate agency. We have not had any problems, 100% reliable.

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Fernando Gomez 1 year ago

Positive experience: Susana has been correct and professional in all aspects and throughout the entire sales process

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David Rodriguez 1 year ago

Fantastic experience: I just bought a house with them in Leganés, and I was attended by the beautiful Silvia, who was the agent that helped me with the purchase. I'm very happy as they took care of all the documentation and processing. I recommend this real estate agency as they are very clear and make things very easy for buyers. Thank you very much for everything.

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Marete Oma 1 year ago

Fantastic experience: What can I say, it's my first time buying a property and it's like a long-distance race, all chaos and rush, a lot of stress, but Silvia has made it very manageable, she has been attentive to everything and to us as if we were family, it has been a pleasure to know her and to follow such an important process with her, highly recommended a thousand times over, you won't regret it, it's the best thing that can happen to you in a property purchase or sale. A million thanks Silvia!!!!

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Marife Fernández Catalán 1 year ago

Fantastic experience: Excellent service, we are delighted with Silvia and her professionalism. She has helped us a lot. I recommend 100%.

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AlexOlleros 1 year ago

Fantastic experience: Thanks to Silvia and Susana for the great work and the efforts made these months. Today we signed the sale of our home and Silvia clarified all our doubts. Thank you very much.

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cris ruiz 1 year ago

Fantastic experience: Silvia is a great professional. She sold our house quickly while always giving us the best advice. Without a doubt, I would work with her again.

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Yurisleidy Alfaro 1 year ago

Fantastic experience: It has been a wonderful experience that we have had with this real estate agency, and we were assisted throughout the process by a girl named Silvia, who is super nice and willing to help with everything we needed. Honestly, we are very satisfied with the management of our apartment. I recommend it.

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Ismael Rodriguez Blanco 1 year ago

Fantastic experience: They contacted me to help me sell my house in Leganés, and I wanted to thank Silvia Hermoso for her willingness and the help provided from the beginning to the end of the process. I am very grateful as it was a sale that took 25 days, and they took care of all the documentation and accompanied us to the signing with an excellent result... I would recommend them without any doubt. Thank you very much, guys, for everything.

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Sito A.H. 1 year ago

Fantastic experience: We just signed the sale of an apartment and they handled it, particularly Silvia, who is a delightful person. She makes everything super easy and gets incredibly involved in the sale, advising and helping you until the day of the signing, providing all the facilities she can to ensure everything goes smoothly and that the paperwork is not a nightmare. I highly recommend her if you need to sell or buy a house. Thank you for everything, Silvia, it has been a pleasure to have done the sale of the apartment with you.

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C J 1 year ago

Fantastic experience: Susana Valderrama handled the sale of the house for us and we were very satisfied. Very professional work, helping us with all the procedures and resolving any questions.

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Anita Car 1 year ago

Fantastic experience: We entrusted ourselves to Blackhouse, our advisor Susana Valderrama took care of us from start to finish, a great professional, with unparalleled humanity and seriousness, I definitely recommend her 100%.

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lhagarra 1 year ago

Fantastic experience: We entrusted black house with the sale of our house and everything has been made easy. Susana, a professional, accompanied us throughout the process, being available for any questions at any time. We only have words of gratitude for her.

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Pablo Fdez-Durán Moreno 1 year ago

Fantastic experience: Excellent service and very good treatment from my advisor. Susana has been very professional and has been attentive to the evolution of the buying-selling process, solving doubts and inconveniences at all times. Personally very pleased with the work.

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chini20 debora 1 year ago

Fantastic experience: My experience with Black House has been simply exceptional from start to finish. From the moment I decided to sell my property to the day I signed the final documents, they were by my side, providing me with professional, attentive, and personalized service. I must highlight the kindness and willingness of Susana, and her commitment to providing exceptional service. From the first contact, she demonstrated a deep knowledge of the local real estate market. Additionally, her transparent and honest approach gave me a sense of trust and security at every step of the process. She guided me throughout this process, answering all my questions and concerns quickly and effectively, which made everything smooth and hassle-free. Thank you for helping me with the sale of my home!

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Andres 1 year ago

Fantastic experience: I just bought an apartment in Getafe through Black House, everything went perfectly, I am very satisfied with the entire process and with the work done by our agent Susana, she is a great professional and I want to highlight it in this review. If you have the chance to work with her, you won't be disappointed. Thank you very much to Black House and see you next time!

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Roberto Bermejo 1 year ago

Fantastic experience: Everything has been very quick, efficient, and professional. Good professionals. Recommended.

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Canal Histeria 1 year ago

Fantastic experience: Black House Real Estate SL is not a real estate agency like the others, it is a group of people with extraordinary abilities who will lead you to success in any business you have in mind, more specifically Silvia, the most capable woman you will find in this country with a master's degree in psychology and a people skills worthy of an ambassador, you will have no problems working with her or any of her colleagues, ultimately the best choice for buying or selling your house or business is Black House Real Estate SL.

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Chelo Hernández Bargueño 1 year ago

Fantastic experience: Unmatched service from Silvia, she helped me throughout the process and everything went smoothly, I recommend them one hundred percent. I wouldn’t hesitate if I needed it again. Thank you for everything.

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Lucho 1 year ago

Fantastic experience: Good service. Especially with Silvia who helped us with any questions we had about the paperwork involved in buying a house.

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Tavi Rus 2 years ago

Negative experience: Bad experience, I was given a month to see an apartment, and after scheduling three appointments, they did not show up.

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Black House servicios inmobiliarios SL

Good morning, I think you are confusing us with another real estate agency. Several people have called us with the same issue, and it is not us; it is one with a similar name. If you could provide the address of the property, the location, or the name of the sales representative who scheduled the visit, you could verify it. Or, if you prefer, please contact us through our website. I would ask you to remove the review once this is clarified, as it misleads other people. Thank you.

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Jesus Cerpa 2 years ago

Fantastic experience: Complicated sale achieved through hard work, consistency, perseverance, and patience. Congratulations Silvia and team.

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Esperanza Olalla Ahijado 2 years ago

Fantastic experience: Very pleased with the management carried out, great professionalism and unbeatable treatment

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Soraya roldan esteban 2 years ago

Fantastic experience: Very happy with the sale of my apartment, she helped us a lot with all the procedures and was always very attentive, thank you very much for everything Susana!

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Tetiana Zhyrakivska 2 years ago

Fantastic experience: Everything is perfect!

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Pepe Ruiz 2 years ago

Fantastic experience: They have been very kind and super professional in their treatment. Highly recommended.

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Glo Fdez 2 years ago

Fantastic experience: Silvia is a super professional, with no issues in our management, always willing to help with everything. I recommend her 100%.

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J f 2 years ago

Fantastic experience: very good experience, friendly, quick, they accompany you and inform you of everything necessary, they solve all kinds of doubts. In my case, via telematics, at a distance.

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Lina María giraldo castaño 2 years ago

Fantastic experience: Susana, thank you very much for being there at all times in the advice on the purchase of my home, I recommend you % you are a great professional, thanks also to Silvia for the company and for not leaving us alone at any moment.

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Roberto Delgado 2 years ago

Negative experience: REAL ESTATE AVOID AT ALL COSTS, THEY TRIED TO POCKET FEES FROM BOTH BUYER AND SELLER THAT THEY WERE NOT ENTITLED TO, DECEIVING BOTH PARTIES AND SHATTERING THE HOPES OF BOTH.

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Black House servicios inmobiliarios SL

Buenas tardes creo que te has equivocado de inmobiliaria ya que nosotros contigo no hemos trabajado nunca ni tenemos constancia de tu nombre en ninguna operación. Lo primero que esta empresa no trabaja como describes y lo segundo que tu nombre no esta en ninguna ficha nuestra. Si no es así te pedimos que rectifiques la reseña ya que da lugar a error y sino pues nos encantaría que dieras tu caso a conocer y a que casa te refieres para ver lo ocurrido. Pero te vuelvo a recalcar que nuestra política no es cobrar a ambas partes pero si fuera así no pasaría nada cada uno en su empresa pone el precio que cree conveniente o trabaja de la forma que estime. Luego ya la decisión de comprar es de cada uno.recibe un cordial saludo

Lola Soy 2 years ago

Fantastic experience: I sold my house with Black House. The truth is it was a very quick process. We signed at the notary from start to finish in just two months. I am very happy with the people who helped me, Lorena is wonderful, thank you for everything.

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Francisco Llamas 2 years ago

Fantastic experience: Very good real estate agency, they sold my house in less than 25 days, highly qualified staff and totally professional, a pleasure to deal with them, highly recommended.

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Ellis Bell 2 years ago

Negative experience: I had a very poor experience with this real estate agency for various reasons. The first is that the agency has a very aggressive policy for mediation between the seller and the buyer, with measures like a visit sheet where you are made to sign a kind of 'binding contract' that prevents direct communication between both parties, which hinders transparency (something the agency prides itself on). The document includes fees for the buyer, but it is unknown whether they are charged to the other party. Secondly, they are also very aggressive in their approach, making you feel very pressured to sign a deposit and then the earnest money contract, retaining two payments instead of one, which is the norm. Additionally, they are very insistent that you manage the loan with the financial institution they are associated with. On the other hand, we are also very dissatisfied with the 'real estate agent' who assisted us for several reasons. The first is that we were surprised she did not know that the value of the mortgage loan is related to the appraisal; that we had to pay for the simple note, which the 'agent' insisted was unnecessary and is fundamental for any subsequent procedure. She stated that refund clauses for earnest money are never accepted if the mortgage is not granted by the bank, which is incorrect, very circumstantial, and personal. Ultimately, there is an inequitable treatment towards the buyer. I do not recommend it.

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Black House servicios inmobiliarios SL

Buenos días lamento escuchar esto aunque no se quien eres o que vivienda te hemos vendido ya que por el seudónimo no podemos saberlo. Te voy a responder a todas tus cuestiones ya que en ellas no veo en ningún apartado que realizáramos un mal trabajo como nos indicas...pero insisto si nos dices tu nombre para ver que caso es no dudaríamos en ponernos en contacto contigo y explicártelo para que comprendieras lo que estas poniendo:1) No tenemos política agresiva porque hagamos una hoja de visita eso es lo normal que se hace para identificar a las personas que acceden a una vivienda particular y en esa hoja esta especificado todas las condiciones de la inmobiliaria para que luego no den a motivos de confusión. En esa hoja no pone que tienes que comprar la vivienda ni que tengas que dejar dinero ni nada solo esta reflejado quien realiza la visita y las condiciones de la inmobiliaria como información. La relación directa ambas partes no se hace ya que las parte vendedora contrata una inmobiliaria para que haga todo ese trabajo , eso no dificulta ninguna transparencia ya que todo se da por escrito en contratos y firmado por ambas partes. Como bien indicas los honorarios de venta están escritos y bien claros por eso podemos presumir de transparencia. Si hay honorarios a la otra parte como indicas eso es un contrato con esa parte no con los compradores entonces no implica en nada a la compra.2) En tu punto dos indicas que presionamos por una señal y posteriormente por un contrato de arras...Nosotros ni creo que nadie presiona por nada ya que la señal se deja porque quieres comprar la casa nadie obliga a nadie en comprar una vivienda y por supuesto que después la propietaria hay que dejarle un contrato de arras que es un documento donde te comprometes a comprar la vivienda y a realizar un deposito para ello ( pero no creo que solo nuestros clientes pidan arras) Los pagos nosotros no los retenemos las arras se dan directamente de comprador a vendedor si esto no es así te doy autorización a que muestres públicamente las transferencia de arras a la mercantil black house servicios inmobiliarios. Nosotros no insistimos en nada acerca de la financiación ya que nosotros no dependemos ni tenemos ningún contrato con ninguna empresa, estos servicios los ponemos a disposición de los clientes para ayudarles en la compra y ofrecemos los servicios de varias financieras ya que nos han demostrado por los comentarios de los clientes que hacen muy bien su trabajo, luego ya cada uno lo realizara como mejor lo vea o mejores condiciones les den . 3) TODOS nuestros asesores están muy bien formados y son muy buenos profesionales y justo lo que comentas es una cosa que todo el mundo sabe que la hipoteca a conceder esta en relación con la tasación de la vivienda, asique perdóname que justo eso lo ponga en duda de este equipo.Respecto a la nota simple nosotros siempre la damos a los clientes de forma gratuita una vez reservada la casa evidentemente esa nota tiene un plazo y si la casa no esta reservada es un servicio que no esta obligado nadie a darlo.4) Nos comentas que no se aceptan clausulas de devolución de señal por problemas en la hipoteca, te quiero comentar por si no lo sabes que esa clausula que dices lo decide la propietaria el aceptarla o no y esta en su derecho de no querer hacerla ya que es su decisión y no es competencia de la inmobiliaria.Me encantaría que me dijeras que casa has comprado con nosotros para subsanar todas tus quejas ya que veo que todo lo que has puesto es por falta de información personal y no por poca profesionalidad nuestra.Cuando se compra una casa no se hace como uno quiere sino como ambas partes acuerdan.Espero que todas tus reclamaciones se queden subsanadasRecibe un cordial saludo.

sergio fernandez sevillano 2 years ago

Fantastic experience: I wanted to thank the team you form for the help you have given me in selling my house, as you have handled all the procedures without complications and provided me with security and peace of mind. Thank you very much, and you can count on my recommendation. Thank you for accommodating me outside your hours and on days off, which many people do not appreciate... Silvia was the sales representative who processed everything for me... thank you very much.

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Dana Sam 2 years ago

Fantastic experience: Great service, highly recommended. I would like to thank Silvia for her help with the paperwork. I really liked her flexibility with the schedules and all my questions were always clearly answered. Thank you for your good work.

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Rosa Rodriguez Molina 2 years ago

Fantastic experience: I just saw a review with a low rating, in which I was the selling party. I think it forgets to mention all the details. They also pushed to limits that cannot be tolerated. They pulled the string so tightly that it broke... I read that they are inflexible with the deposit agreement, and it makes me laugh... They postponed the signing of the deposit several times with excuses until they wore out the selling party: 'That a trip came up unexpectedly, that this and that...' They dragged it on for more than a month without signing the deposit, and have the audacity to say that they are very insistent and inflexible... In a property, there can be several interested parties, and therefore the signing of the deposit cannot be delayed forever at the buyer's whim, as has been the case. Some do not formalize, so on to the next. Regarding fees: yes, the selling party is also charged, they earn it fairly, the issue is that it doesn't concern the buyer at all, just as it doesn't concern me what they charge the buyer... There was a group viewing a property, thus more opinions, more points of view that made them question whether to proceed with the transaction: several visits, one lasting over an hour, to see a duplex of 100 square meters, (which is not a property of several hectares). Silvia's patience is commendable, I have no doubt she has it... By express request of the owner, more visits were prohibited, neither for appraisal nor for re-showing, seeing that they were insecure, doubting everything, and questioning absolutely everything. We saw it as a complete waste of time. The deposit is signed before the appraisal; the advisor must have little experience if they told them otherwise, and that is why they ended up without a home, hence the resentment that led them to write that review. The real estate agency fully refunded the deposit, at our express wish, and out of their good faith, which seems to be of no importance to them. I sense some bitterness in the review, and I find it unfair because they do not deserve it. One must have funds of approximately 30% of the value and taxes, and in that case, they will not have a problem obtaining credit. The good thing is that another buyer who had been waiting for their indecision immediately signaled interest after the agency refunded the deposit...) without requesting a reduction like the one they intended... One needs to be quicker, because patience has its limits, and of course, there were more interested parties. I don't think the valuation is fair because it hasn't turned out as they wanted... In a buy-sell transaction, two parties are involved, and the seller is not obliged to meet all their wishes, as has been the case. The seller has the right to set certain limits, just as they have the right to acquire any other property.

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Isidoro 2 years ago

Fantastic experience: We just sold our flat with them. We got to know them through a recommendation from a friend who sold her house with them. The service has been outstanding, especially from Silvia. She was attentive at all times. They also took care of the energy certificate. The price was the best compared to what I asked for. I recommend them 100%. The comment about the simple note that I saw in another review is false. It’s probably from the competition trying to discredit them, because Black House does its job perfectly. They guided us through all the steps to follow, and in my case, they asked for the simple note for the buyer's appraisal. To sum up: They gave us peace of mind and security in the sale, without high commissions and with proper work.

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Amparo 2 years ago

Fantastic experience: EXCELLENT SALE OF MY APARTMENT IN VALDEMORO. I contacted the Black House team for the sale of my apartment in Valdemoro, and it has been a complete success. Unbeatable treatment from the entire team, especially Miss Susana. There has been understanding from the very first moment, respectful of the buyers' visit schedules, quick with all the necessary documentation, and above all, total peace of mind regarding the presentation of documents. It took very little time to sell my house, and the signing in front of the notary was very fast; given the current market, I didn't think I would have my house sold so quickly. Excellent job team, and if I had to sell or buy a house, I would count on you again. Susana is a highly trained professional and a magnificent person. Congratulations!!!

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Yolanda Tq 2 years ago

Fantastic experience: Very happy with the purchase we made! And above all, thanks to Silvia who guided us through the entire process without any commitment and always providing us with all the information. We are grateful to Silvia and the great team that supports her for finally having our

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Antonio Molina Coleto 2 years ago

Fantastic experience: A few days ago I bought an apartment through this real estate agency, I was attended by Silvia. I must say that the service was excellent from the very first day and even after the purchase. I recommend this real estate agency in general and Silvia in particular.

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Sheila Villajos 2 years ago

Fantastic experience: The truth is that I usually don't write reviews because there's always something bad to say and I prefer to highlight the good. In this case, I make an exception; a 10 for the attention you receive from the beginning... Kind and committed. I bought a house with their advice and everything was easy! A very professional and transparent team, it's really a pleasure. They help you both in the mortgage process and afterwards. I had little free time and they completely adapted to my schedule. It was a pleasure to have bought with you, thank you for the close treatment and your empathy!

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Rosi Rodriguez 2 years ago

Fantastic experience: I just saw a review with a low rating, in which I was the selling party. I think it forgets to mention all the details. They also pushed to limits that cannot be tolerated. They stretched the rope so much that it broke… I read that they are inflexible with the deposit signature, and it makes me laugh... They postponed the deposit signature several times with excuses until they exhausted the selling party: 'Oh, an unexpected trip came up, and this and that...' They delayed for more than a month without signing the deposit, and they have the audacity to say that they are very insistent and inflexible... In a property, there can be several interested parties, and therefore the deposit signing cannot be indefinitely prolonged at the buyer's whim, as has been the case. Some do not formalize, so they move on to the next one. Regarding fees: yes, the selling party is also charged, they have earned it well, but the issue is that this does not concern the buyer, just as what they charge the buyer does not concern me... There was a following to see a property, so more opinions, more points of view made them question whether to proceed with the operation: several visits, one of them lasting more than an hour, to see a duplex of 100 meters (which is not a property of several hectares). As for patience, Silvia must have it... At the express request of the property owner, more visits were prohibited, neither to appraise nor to show again, seeing that they were unsure, doubting everything and questioning absolutely everything. We saw that it was an absolute waste of time. The deposits are signed before the appraisal; the advisor must have little experience to tell them otherwise, and that is why they ended up without a property, hence the resentment that led them to write that review. The real estate agency returned the deposit in full, at our express wish and in good faith, something that seems not to matter to them. I sense some bitterness in the review, and I find it unfair because they do not deserve it. One must have funds of approximately 30% of the value and taxes, and in that case, they will not have a problem obtaining credit. The good thing is that another buyer who was waiting due to their indecision immediately signaled after the agency returned the deposit...) indicated their interest without asking for a reduction like they intended... One must be quicker because patience has its limits, and of course, there were more interested people. I do not think the evaluation is fair because things did not go as they wanted... In a sale, two parties are involved; the seller does not have to cater to all their wishes, as has been the case. The seller has the right to set certain limits, just as they have the right to acquire any other property.

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Isidoro Bocos 2 years ago

Fantastic experience: We just sold our apartment with them. We met them through a recommendation from a friend who sold her house with them. The service has been spectacular, especially from Silvia, who was attentive at all times. They also took care of the energy certificate. The price was the best of what I asked. I recommend them 100%. The comment about the simple note that I saw in another review is a lie. It is probably the competition making a comment to discredit them because Black House does its job perfectly. They guided us through all the steps to follow, and in my case, they asked for the simple note for the buyer's appraisal. In summary, they provided us with peace of mind and security in the sale, without high commissions and with proper work.

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Maria Fuentesgarcia 2 years ago

Fantastic experience: They are professionals, I went to them looking for my house and they found the one I liked, I'm delighted and I definitely recommend them, thank you very much for helping me and for being so attentive to everything from the beginning. A thousand thanks.

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Mirian Perez 2 years ago

Fantastic experience: We just sold an apartment with you. The service has been spectacular, especially from Silvia, who was a 10. We are delighted with you; all the help, facilities, and friendly treatment. 100% recommendable.

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Charly Shcott 2 years ago

Fantastic experience: The sales team they have attends to and listens very carefully to the needs of the customer; in my case, I want to highlight their professionalism and the effort they put into selling an apartment that I entrusted to them. 100% recommendable.

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david gallardo garcia 2 years ago

Fantastic experience: Muy contentos con sus servicios, sobre todo con Miguel, que fue el agente que nos atendió, estuvo pendiente y atento a nuestro caso en todo momento

Jose David San Pablo 2 years ago

Fantastic experience: Trato maravilloso, transparencia en todo el proceso de venta de mi inmueble. Eficacia y rapidez.

Isabel Del Pino Garcia 2 years ago

Fantastic experience: Muy atentos y profesionales, atendieron a todas nuestras dudas y Miguel quien fue el que nos llevó nuestro caso , una persona entregada, nos ayudó muchísimo, gracias

Laura San Pablo 2 years ago

Fantastic experience: Un magnífico equipo de profesionales, volvería a confiar la venta de mi vivienda sin dudarlo, hacen fácil lo difícil. Muy contenta lo recomiendo 100%!!

César Robledo 2 years ago

Fantastic experience: Una empresa profesional, un trato muy correcto. Sus honorarios justos, nada desproporcionado. Recomendable 100%

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