
ALCASA INMOBILIARIA SL
Information about ALCASA INMOBILIARIA SL
28804, Alcalá de Henares
Opening hours
- lunes: 9:30–14:00, 17:00–20:00
- martes: 9:30–14:00, 17:00–20:00
- miércoles: 9:30–14:00, 17:00–20:00
- jueves: 9:30–14:00, 17:00–20:00
- viernes: 9:30–14:00, 17:00–20:00
- sábado: Cerrado
- domingo: Cerrado
ALCASA INMOBILIARIA SL: Reviews
Negative experience: Shameful. I just called and they demand that I pay the real estate agency's fees to rent an apartment. I told them it is illegal and they said they already know, but that it needs to be paid. Here's this for you: Question: I'm looking for an apartment to rent and the real estate agency is asking me for one month's rent to pay their fees, is it legal? Answer: No, it is not legal. If it was previously a questionable practice, since the real estate management service was contracted by the landlord and it is the landlord who receives the service, now it is illegal. The housing law has modified the Urban Leasing Law, which now in its article 20.1 states: '(...) The costs of real estate management and the formalization of the contract shall be borne by the landlord,' meaning the property owner will pay for it. es
Fantastic experience: Good morning Jesus handled the sale of my apartment, and everything was fantastic. 100% recommendable I would deal with him again.
Fantastic experience: Very good treatment, efficiency, and professionalism at all times, very happy with their services.
Fantastic experience: Great service from the ALCASA team, especially Jesús, with whom we were lucky to process our rental. Very professional in their management and willingness.
Fantastic experience: A competent and professional service. The entire operation was perfect, from start to finish, with outstanding attention and help from Jesús.
Fantastic experience: We processed the sale of an apartment with Jesus. The offers from other real estate agencies were incessant. We opted for ALCASA, and I believe we chose good professionals, knowledgeable about their work, kind, and respectful. The operation was managed with detail and security. I highly recommend the ALCASA team without any doubt.
Fantastic experience: Everything was great! Good treatment, a lot of attention to everything I asked and needed! I recommend this real estate agency!
Fantastic experience: Excellent service from Jesús and his entire team. I first arranged the rental of a property a year ago. Even though I lived in another location, they assisted me throughout the process and paperwork. This year, I also purchased a property with them. Very professional and friendly service. They helped and guided me through every step and the process. From the negotiation, through the notary and all the necessary paperwork. A real estate agency that deserves 11 out of 10!
Negative experience: Real estate agency not recommended at all. The treatment with Jesús was deplorable. We were interested in a property for which we met the requirements to opt for the house we liked, and he chose to reject us simply because we worked at another real estate agency. He didn't even bother to respond to the messages we left him. When we called to ask for explanations, he based his reasoning on the fact that we were young people and would leave the flat in ruins. All over the phone, he didn't even give us the chance to meet in person. He hung up rudely. Lack of professionalism and transparency.
Good morning, I'm sorry you have that impression. As you may remember, I simply indicated that there were other interested clients and the property favored the other clients. The fact that you contacted first, as was the case, does not obligate the property to rent you the property. At no time was it indicated that it was not rented due to your age or because you would leave the apartment destroyed. Regarding communication, remember that I had several conversations with you until in the last one you were disrespectful, and therefore, I ended the conversation. I hope you have found a home that meets your requirements.
Fantastic experience: Excellent and very professional treatment. Always advising in the best possible and understandable way. I recommend hiring them for any management. Thank you for your kindness and availability at all times.
Fantastic experience: Compre un piso como inversión y me ayudaron desde el minuto uno, me dieron un asesoramiento completamente personalizado de todos los pasos a seguir, y en cuestión de un mes lo tenía alquilado. Muchas gracias Alcasa, os recomendaré siempre.
Negative experience: Falta de seriedad y transparencia. Se comprometen contigo a cosas que luego no cumplen, actuando segun sus intereses, favorecidos por la alta demanda que vive el mercado inmobiliario. La inmobiliaria menos fiable con la que me he topado
Fantastic experience: Personal muy cualificado, responsable y se preocupa por sus clientes.
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Fantastic experience: No podría estar más satisfecho con el trabajador que ha hecho Jesús. Muy profesional desde principio a fin y solventando cualquier tipo de duda por muy tonta que fuese. Si se tiene la oportunidad de adquirir una vivienda con ellos, ni lo pienses!! Es una apuesta segura ☺️☺️
Fantastic experience: Son muy profesionales. En menos de un mes me han alquilado dos pisos sin tener que preocuparme yo absolutamente de nada. Recomendable cien por cien. Marcela te asesora y vela en todo momento por tus intereses. Sin duda, un buen sitio al que acudir.
Negative experience: No le recomiendo este servicio recibido a nadie. Escribimos varios emails, y nos tiramos todo un día laboral llamándoles y no respondían a nada, por una oferta que estábamos muy interesados que acababan de publicar. Decidimos ir a la oficina (que nos pillaba a 70km) y al llegar nos dicen que el piso ya estaba reservado, a pesar de seguir el anuncio publicado como disponible. De habernos contestado algún email o llamada, ese piso habría sido nuestro sin ninguna duda. Por supuesto, nunca devolvieron ninguna llamada ni nos contestaron a ningún email. Muy descontentos, son poco profesionales.
Fantastic experience: Son profesionales que conocen bien su trabajo y hacen que la experiencia de comprar/vender casa sea entrañable. Los recomiendo 100%
Fantastic experience: Nos lo han recomendado, son muy amables.
Fantastic experience: They have behaved wonderfully. I needed a house "for now" and Jesús knew how to solve my problem quickly with excellent attention.
Fantastic experience: Se han portado estupendamente. Necesitaba casa "para ya" y Jesús supo solucionarme el problema rápidamente con una atención excelente.
Fantastic experience: Experiencia muy buena. La gestión de la compra/venta de una vivienda la hacen de manera muy transparente y profesional. Te asesoran desde el principio hasta el final de la operación todas las dudas que puedan surgir. Muy amables y profesionales. Lo recomiendo sin duda.
Negative experience: Unos impresentables
Positive experience: Muy profesional
Fantastic experience: Son muy buena gente,muy allegado y se interesa por que salga todo bien.
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