Inmobiliaria De La Torre
Information about Inmobiliaria De La Torre
28805, Alcalá de Henares
Opening hours
- lunes: 10:00–14:00, 16:00–20:00
- martes: 10:00–14:00, 16:00–20:00
- miércoles: 10:00–14:00, 16:00–20:00
- jueves: 10:00–14:00, 16:00–20:00
- viernes: 10:00–14:00, 16:00–20:00
- sábado: Cerrado
- domingo: Cerrado
Inmobiliaria De La Torre: Reviews
Negative experience: I find them very unprofessional. They put an ad on Idealista, I was very interested as soon as it was posted, I sent an email because it's impossible to reach them by phone. I left messages on the answering machine, both my husband and I, when we finally managed to contact them, they told us they would call us immediately to give us an appointment to visit the house. At that very moment, they took down the ad and we didn't hear anything else from them. They say they called me, but that’s not true; my husband was calling and couldn’t reach them. Today, Saturday, look at this: they contacted me to tell me that the house is rented, of course, because I had previously called and left a message on the answering machine. The reason for this review is that I didn’t intend to write it, but it has really annoyed me. When I pointed out that I sent an email last week to which I didn’t receive a response, their reply was: 'We have so many emails, and we can’t attend to them all.' Sir, if you can’t handle emails, don’t give the option to contact you through that medium. But it's also not easy to reach them by phone... so they leave a terrible impression on clients who need the service they're promoting on a real estate portal. If they can’t handle calls and emails, that’s not my problem; there are very qualified people to work and attend to clients, but this businessman isn’t going to create jobs because as long as he rents to the first person who sees it, he doesn’t care about the other clients, since he will rent it one way or another. As the real estate market stands right now, this company is only seen for its own interest and not for the customers who seek their services... In conclusion, they neither create jobs nor help people who want to find housing... I DO NOT RECOMMEND IT AT ALL.
Negative experience: They are worthless, they have no word. They say they do not accept reservations when you go to see it, and then they remove the ad and tell you that it is reserved. What a lack of word! They make people move for nothing to see their rentals.
To reserve a rental property after visiting it, you must follow a procedure and send us the financial documentation we request. After analyzing it, and with the approval and agreement of the owner, if we proceed to reserve it, never before. It may happen that during this process, another person who has also visited it has sent us the documentation and we have received the owner's approval, as has been the case here. We already mentioned from the very beginning that without receiving the documentation, we cannot reserve a property. Regards.
Fantastic experience: Very competent professionals, with a good offering of apartments. They take care of all the documentation for the purchase or rental of the property.
Fantastic experience: We bought our house with Fernando, I can only say thank you!! From the day he showed us the house, without pressure, everything legal, everything with maximum transparency and honesty, he helps you in everything he can and more. Buying a house is scary, and with Fernando we made it a reality and I don't think we could have signed in a better way! Thank you.
Fantastic experience: Muy buena profesionalidad, trato amable y cercano, muy recomendable.
Fantastic experience: Mucha experiencia y gran profesionalidad. Encantada con el trato.
Fantastic experience: He comprado mi vivienda con esta inmobiliaria, Fernando ha sido el encargado de todo, siendo mi necesidad muy concreta,debido a tener poco tiempo;todo resuelto en menos de 3 semanas Todo perfecto, profesionales en todos los sentidos. Los recomiendo por su seriedad. Gracias.
Fantastic experience: Una inmobiliaria 100% recomendable, Fernando es una persona cercana y honesta que se preocupa por tus intereses, buscando siempre las mejores opciones y ayudándote en todo lo que necesitas. No hemos podido encontrar mejor profesional para la compra de nuestra casa.
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Value
Fantastic experience: Magnífica experiencia a la hora de vender mi vivienda. Trato cercano y amable. Buen asesoramiento y rapidez en la venta y gestiones. Fiables y profesionales. Totalmente recomendable.
Fantastic experience: Muy buena experiencia en la venta de la vivienda que les contraté, se encargaron de todo durante la venta y los trámites posteriores de resgistros...etc, me mantuvieron informado en todo momento. Buen trato, recomendable 100%.
Negative experience: Poca comunicación con los vendedores (en 6 meses sólo hemos recibido un e-mail suyo y ninguna llamada telefónica), poco interés en la venta del piso (en 6 meses sólo una visita y porque nos quejamos), en definitiva muy poco profesionales.
Fantastic experience: Han cumplido con todas las expectativas. Fernando es una persona muy empatica ,sabe escuchar al cliente y ha respondido con creces a todas las cuestiones a las que ha habido que hacer frente .Estamos muy agradecidos por todo su apoyo .
Fantastic experience: Excelentes profesionales. De absoluta confianza
Fantastic experience: Excelentes profesionales. De absoluta confianza
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