Geppco Inmobiliaria Alcala de Henares
Information about Geppco Inmobiliaria Alcala de Henares
Opening hours
- lunes: 10:00–14:00, 17:00–20:00
- martes: 10:00–14:00, 17:00–20:00
- miércoles: 10:00–14:00, 17:00–20:00
- jueves: 10:00–14:00, 17:00–20:00
- viernes: 10:00–14:00, 17:00–20:00
- sábado: 10:30–13:30
- domingo: Cerrado
Un agente de Geppco le representa en exclusiva en todo momento, defendiendo sus intereses, gestionando sus ofertas, incluso las de otras inmobiliarias.
Our comment from Agencias Inmobiliarias about Geppco Inmobiliaria Alcala de Henares:
Geppco Real Estate in Alcalá de Henares is known for its high level of professionalism and dedication to the client. Many users highlight the close attention and constant availability of their advisors, such as Gonzalo, Ana, and Araceli, who accompany clients every step of the way in the buying or selling process.
Among the most frequent opinions, the following stand out:
- Speed in transactions: Several reviews mention that properties have been sold in record time, sometimes even in less than three days, thanks to the management of their team.
- Personal and friendly treatment: Clients appreciate the kindness and empathy of the advisors, creating a trusting atmosphere throughout the process.
- Comprehensive advice: Praise is given for the ongoing assistance, from the first consultation to the signing of the contract, including paperwork management and coordination with other parties involved in the transactions.
Despite these positives, there have been some complaints about lack of response at certain points and specific misunderstandings, but the Geppco team always tries to resolve them by appealing to communication and customer service.
In summary, Geppco Real Estate is highly recommended for anyone seeking a professional and transparent real estate experience in Alcalá de Henares.
Geppco Inmobiliaria Alcala de Henares: Reviews
Fantastic experience: Very professional, attentive service. They accompany you at all times. I recommend it.
Thank you very much for your review and for valuing our work
Fantastic experience: Great job by Gonzalo in selling my apartment. He made everything very easy for us and is a great professional.
Congratulations on the buying-selling. Part of our job is to make it easy for our clients, who in many cases do not know the great work that is behind it. Thank you for appreciating our work.
Fantastic experience: I had a very good experience with the real estate agency, especially with Gonzalo, who accompanied us throughout the process. Always attentive, efficient, empathetic, and with a very friendly approach. I would also like to mention Araceli, who was the first person to advise us. Totally recommended, great professionals.
Thank you for appreciating the work of the managers who helped you with the buying and selling process. Comments like yours help us to do our job as well as possible.
Fantastic experience: Great professionals. I know several real estate agencies, and none compare to this one. Discreet, approachable, friendly, and they go above and beyond professionalism. A great family. Special thanks to Gonzalo. A great person, excellent professional, discreet, very kind, and very helpful. He assists you with everything and at any hour. Without a doubt, highly recommended.
Thank you very much for your comment and thanks again for appreciating our work to which we dedicate a lot of time and effort to ensure everything goes as well as possible.
Fantastic experience: We sold the house in 2 days! On the third visit! And all thanks to the management of the Geppco team, but especially to Ana Gijón, who always advised us and provided invaluable support that helped us immensely throughout the process. Hiring a real estate agency is not easy because it involves a significant financial outlay, but with advisors like Ana, you realize that it is an investment in peace of mind and security. Thank you for your dedication and passion, but above all for the naturalness and trust you offer, which are undoubtedly very necessary.
Congratulations on your purchase-sale and thank you for valuing the work of our colleague Ana, who dedicates a lot of time to helping her clients throughout the process. Thank you for your review once again.
Fantastic experience: I would like to highlight the professionalism and personal commitment of Javier Morán, financial advisor at Geppco, in the sale of our property. It was not an easy management, and he always tried to help all parties in the process. His professionalism is comparable to his human quality. I recommend Javier to sell or buy your property, as he will get involved as if it were his own. Ask for him. More like Javier Morán.
Thank you very much for your review of our colleague Javier, who always tries to do his job as best as he can.
Fantastic experience: I am very grateful to the GEPPCO Real Estate Agency and especially to their Real Estate Advisor Ana Gijón. Her psychology and good work made us sell our house in just over three months. Thank you Ana and Araceli! Hugs.
Congratulations on the buy-sell and for valuing the work and effort of our teammates.
Fantastic experience: Ana Gijón managed the sale of our house making it easy and straightforward, demonstrating her professionalism at all times. In fact, we will count on Ana for the purchase of our new house. Many thanks also to the buyers for their impeccable treatment. Trusted real estate agency.
Congratulations on the buying and selling process and for valuing the work of our colleague Ana. We will help you again as you mentioned in the acquisition of your new home.
Fantastic experience: Absolutely recommended. Gonzalo is a great professional and human being, extremely attentive, meticulous, and discreet. He sold our house in record time and we couldn't have been in better hands!
Thank you very much for your review describing your experience with a colleague from Geppco Real Estate.
Fantastic experience: A highly recommended real estate agency!! We just sold our house with this agency and they supported us throughout the entire process from start to finish. They take care of showing the property, managing paperwork, etc. Gonzalo managed our sale and was fully dedicated to us until he succeeded. Very good treatment in general and good service. Additionally, they have a free service for van rental clients for moving. Thank you for everything! We will recommend it in the future!
Congratulations on the transaction and thank you for your comment valuing our work
Fantastic experience: A 10 in effectiveness and efficiency and an unbeatable treatment. 100% recommendable.
Thank you very much for your comment
Fantastic experience: Thank you very much to the real estate agency Geppco and especially to Gonzalo for his dedication and professionalism in the sale of my parents' house. Thank you very much to the team and especially to Gonzalo.
Congratulations on the sale and thank you for recognizing our work.
Fantastic experience: My experience has been very good, with César and especially with Javier, they managed the sale of my house within the timeframe they told you and everything went very well, HIGHLY RECOMMENDED
Congratulations on the purchase and thank you for your review. We try to do our job the best we can every day.
Fantastic experience: Very professional and dedicated. We have already done two transactions with this real estate agency and everything has gone well. They are very friendly. Highly recommended.
Congratulations on the purchase and thank you very much for continuing to trust us.
Fantastic experience: Gonzalo is an excellent professional who has managed to sell a property quickly and correctly. Thank you very much to the whole team for all the arrangements.
Congratulations on your purchase and thank you for your comment
Fantastic experience: We recently sold a property and the management and professionalism from Gonzalo and the Real Estate Agency has been excellent. I wouldn't hesitate to put myself in their hands again.
Congratulations on the purchase and sale, and thank you for appreciating the work of our colleague Gonzalo and the rest of the team behind ensuring that the entire management process goes smoothly.
Fantastic experience: We put a inherited apartment for sale for which there was no will, no declaration of heirs, nothing, even one heir and spouse had passed away....there was only a purchase deed from 1974. The great work done by Marcelino to obtain all the necessary documents for the sale was commendable and of impeccable professionalism. Once that work was done, the situation generated by the disability of one of the heirs, who is under the guardianship of a sister who is also an heir, was also resolved. It has been a long process that thanks to the professionalism of the people from Geppco Alcalá de Henares, the sale was signed last week. Thanks to Geppco Alcalá de Henares and to the person who manages that real estate agency, César Ibáñez.
In the end, we achieved it with many hours, effort, and dedication...(from everyone) Thank you again for your comment. You know where we are on your next visit to the city...Thank you very much for valuing our work.
Fantastic experience: Unmatched service, reliable advice, and absolute seriousness. Highly recommended for all types of operations (buying, selling, and financial advice) that we have carried out with them. What other real estate agencies couldn't achieve, they have accomplished in record time and with good results. Gonzalo is the best real estate agent we have ever met. Thank you very much to the whole team; they are professionals in every respect!
Congratulations on the purchase and thank you very much for valuing our work
Fantastic experience: Very happy with Geppco real estate for the sale of my parents' house. The interaction with Gonzalo was unbeatable due to his dedication throughout the process, a great professional and above all a wonderful person. 100% recommendable. Thank you very much to everyone. Best regards.
Thank you very much for your review and for valuing our work
Fantastic experience: Thanks to all the people at GEPPCO REAL ESTATE who are part of our life project. Mentioning Ana Gijón, for taking such good care of us from day one, is special for us; we owe her a lot, and she will always have a place in our hearts. A 10 person and a 10 professional! She has been by our side from the first minute to the last minute. Also, I want to mention Araceli Muñoz, for guiding us throughout this time and finally materializing our dream. She has been able to team up with the bank, the notary, and resolve our 'fears or concerns' in a timely manner. A 10 person and a 10 professional! And we are grateful for the opportunity that the sellers have given us. A very pleasant couple, accessible and who have resolved all our doubts. Excellent treatment towards us, the buyers. Thank you, thank you, and thank you for EVERYTHING!
Congratulations on the purchase and sale, and thank you very much for the comment regarding the people who work at Geppco Real Estate, valuing their effort and dedication.
Fantastic experience: Real estate agency with a close approach, conciliatory, and very friendly. They have managed the rental of the property for several years and finally its sale. They take care of everything, getting involved, great to trust them. Thank you Araceli and Pablo. A hug.
Thank you very much for trusting Geppco for so many years and valuing our work
Fantastic experience: Wonderful how Gonzalo handled everything. Professional and charming always. It was our first time contacting a real estate agency for purchasing a house and the experience has been great. We definitely recommend it, especially the close interaction with Gonzalo. We never felt alone in this journey. Thank you very much!!!
Congratulations on the purchase-sale and thank you for your comment regarding the company and our colleague Gonzalo who was your advisor throughout the process.
Fantastic experience: We sold my parents' house with the help of Gonzalo, a great professional and a great person. He helped us throughout the process and, most importantly, the support we received during a painful decision for us. Thank you very much, Gonzalo, and to the whole team. 100% recommendable.
Thank you for trusting us with the sale and for your review.
Negative experience: Real estate agency with little transparency and unethical procedures that harm the buyer.
Good afternoon Inmaculada. Unless there is an error, we do not have your name either as a buyer or a seller. If you provide us with your phone number, we will contact you to continue improving.
Fantastic experience: Very pleased with the real estate agency, very quick. Mati, super friendly and delightful, very grateful.
Thank you very much for your comment about our colleague Mati who attended to you.
Fantastic experience: In two visits, they sold my house at the price they advised me. They handled everything, and in less than 3 months, I had signed the sale deed. Unbeatable.
Congratulations on the transaction and thank you for your comment
Fantastic experience: Thank you Geppco, thank you Ana-Maria for all your attention, time, and kindness, and especially for your professionalism. It has been a pleasure to collaborate with you, and I can happily say that thanks to you we have the apartment of our dreams.
Congratulations on the purchase and thank you for the review! Enjoy your new home very much.
Fantastic experience: The best real estate agency in Alcalá de Henares, especially César. Genuine, pleasant people, with whom when they tell you something you know it's true. From my experience, I would give 10 stars but they only allow me 5. Thank you always for the services you provide.
Thank you very much for your review and for appreciating our work.
Fantastic experience: I managed the mortgage for my clients, who purchased a home from Geppco. The communication with Pablo and Araceli was perfect to expedite the process and ensure the clients were satisfied. Totally recommended.
Thank you very much for the review and for appreciating our work
Fantastic experience: We recently acquired a premises and the experience has been very good. The attention from the entire team, Javier, Cesar, and Elena, has been unmatched. Continuous contact, clear explanations, fast response times. We will definitely rely on them in the future.
Congratulations on the buy and sell, and thank you for valuing our work.
Fantastic experience: We bought a house with Gonzalo and the service was unbeatable. After a terrible experience with another real estate agency, finding him was our lucky break; he made everything so much easier for us and managed the entire purchasing process perfectly. Transparent and super friendly, always attentive to any questions we might have. I will always recommend him 100% to anyone looking to buy or sell, just like the whole team, who were outstanding. Thank you very much!
Congratulations on the purchase and sale, and thank you for valuing the work of our colleague Gonzalo throughout the process.
Fantastic experience: Professional and approachable!! Gonzalo is a great professional, he has successfully managed the sale of a house that had been on the market for a long time. His involvement, both professional and personal, is excellent. 100% recommended. Thank you for your hard work!!!!
Congratulations on the purchase and thank you for appreciating our work, which often goes unrecognized despite the countless hours of dedication behind it.
Fantastic experience: Delighted with the service of this real estate agency, we completed the management in less than 20 days. My friends and I are very grateful. We especially appreciate the first-class attention of their agent Mati, who was very attentive at all times when we asked for information of any kind. We value it very much.
Thank you very much for the review and your comment about our colleague Matías.
Negative experience: I was interested in seeing a house, I called 3 times, they promised to call back and never do. I don't want to know anything about this unprofessional real estate agency.
Good morning Clara, The sales representatives are not available to return the call immediately, as they are out on visits, in meetings, or at the notary... Even though I called 3 times in the morning. As soon as they can, they will return your call. However, please check if you have any missed calls.
Fantastic experience: I sold my house with Gonzalo, and honestly, I have no complaints, professional treatment, always attentive to resolve any questions.
Congratulations on your sale and thank you for valuing our work
Fantastic experience: We sold an apartment and everything went very quickly, the treatment was friendly and professional. Thank you Gonzalo for everything, best regards.
Congratulations on the purchase-sale and thank you for valuing the work and effort of our colleague Gonzalo.
Negative experience: Terrible. They are unprofessional and do not keep their word. Also, they do not answer the phone and give you the runaround. Very unpleasant experience. One week wasted.
Unfortunately, there are times when all the phone lines are busy and no more calls can be attended to at the same time. We regret your remarks, even though you were unable to contact us.
Positive experience: Quite satisfied with the very professional, efficient, and friendly service. They have always been willing to help with any questions or needs we had, streamlining and facilitating any management.
Thank you very much for the review and for appreciating the effort and dedication of all the people who work at the company.
Fantastic experience: Unmatched service. Super efficient, they solve all the procedures quickly and effectively. You can trust them with something as important as the sale of a house.
thank you very much for your review
Fantastic experience: I sold an apartment and the service was great. The support from Díez in everything, even after signing, has been excellent; they care about making sure everything is going smoothly and help you with the procedures. Without a doubt, if I need someone in real estate again, I would go to Gonzalo.
Congratulations on your sale and thank you for your feedback. Reviews like yours help us keep doing our job as best as we can. Thank you.
Negative experience: Recommendation: if you see a house managed by this agency, run away! I continue with Bea's review. I wasn't going to reply, but for being liars, I will. I don't know who is more of a liar, Francisco Javier or César. I am attaching a screenshot with the offer and the response accepting it. I think you are self-portraying. If you keep lying, I will publish all the conversations. We have already initiated legal actions for fraud and breach of contract. Regards.
We regret that they could not arrive to sign the CONTRACT OF ARRAS for the property they intended to buy with the conditions, agreements, and price that the owner ultimately did not accept. Publish the signed contract of arras by all parties as indicated in your email. The owner already told them a few days ago not to bother her anymore about the intercom. 24-4-24 we attach a review of the property: congratulations and infinite thanks for seeking the best option for your clients. From various buying and selling operations, credits, etc., the result has been excellent, thanks to the good work of Javier and César. In many cases, preventing toxic buyers and smart-alecks from taking advantage of the weaknesses of inexperienced sellers, as was one of our cases. And not getting their way, they resort to leaving negative reviews against the real estate agency for not collaborating to make fun of the seller with ridiculous offers, I am talking about BEA AND MONCEF and having seen their review history... People like that should walk alone. Thankfully they are a minority. Thanks again, Javier.
Fantastic experience: Our experience with this real estate agency has been fantastic. Our advisor Pedro has helped and guided us throughout the process, even showing interest after we had received the keys. THANK YOU for everything and 100% recommended!!
Congratulations on the purchase and sale. We always guide clients through the entire process to make it as easy as possible for them and to avoid the nervousness of all the paperwork until leaving the notary. Thank you for appreciating the work of our colleague Pedro.
Negative experience: The experience with this real estate agency has been terrible. Don't trust the good reviews; if you notice, most of the users who post them have less than 3 reviews, so they are not reliable at all. I detail my experience below: - We booked a property with them by making the corresponding payment and trusting Javier. To accept the offer and receive the money, they were very quick. - All we asked for was transparency and guarantees that the operation would proceed, as we had another house reserved and lost the money by sticking with this one. Javier gave us his word that there would be no problem and we would sign the deposit in 3 days. - And then the nightmare began; the 3 days turned into weeks, giving us the runaround and making excuses to delay the signing with lies and no transparency. - Suddenly, they removed the listing from Idealista and Javier gave us no explanations or answered our calls. - I called the agency, and the explanation they gave us was that they decided to stop the sale and that they would return the reservation money without any compensation. The result is that we are left without this house and without the one we had previously reserved, losing the money from the previous reservation and having lived weeks of uncertainty, lack of response, and lies with the stress that this type of purchase generates. I understand that there may be problems with the owners, but I don't understand the lack of transparency and the complete lack of empathy with the client. My first step is to publish this review about what happened, but the second will be to take legal action for damages and losses. — Response to your review: You are liars. We have proof that the offer was accepted. You sent it to us yourselves in writing. Just like you, the only ones who have put obstacles in the process are you. I wouldn’t waste my time sharing lies. My intention is only to help others avoid this. By the way, any serious real estate agency has a clause in the reservation that if once accepted they back out, they have to return double. Something you avoid at all costs. You protect yourselves so that only the other party ends up losing and you can do as you please. That already says a lot about your commitment and professionalism. And yes, we have talked, but because we had to call you, not because anyone contacted us proactively to give us explanations. The time spent will be the time you dedicated to begging us to delete the review, not to give us a solution.
Good morning Beatriz. I regret that after speaking again with you today for more than an hour and clarifying what happened, you leave us this review. I respond to your comment: You made a PURCHASE OFFER, €80,000 below the advertised selling price, delivering €600 as a purchase proposal and this is stated in the document you signed. Following the owner’s refusal to your purchase proposal, you raised the price considerably without reaching the advertised price set by the owners. Ultimately, due to various discrepancies with the owner, the earnest money contract was not signed by all parties involved, nor did you make any payment for reservation or earnest money contract. In light of this situation, you requested in writing yesterday that the €600 delivered be refunded and that was processed. If you have reserved another property with another real estate agency before trying to buy the property we are marketing, we cannot be asked for any compensation, as we are neither owners nor do we decide whether the owner wants to sell the property to you or not. Or if they simply decide not to sell now and list the property for sale again later when they deem appropriate. Until an earnest money contract is signed depositing the amount stated in the earnest money contract, there is no commitment from the owner to sell the property later at the notary. Given this situation, the agency can do little, and clients are free to do what they deem appropriate. I regret that you were unable to purchase the property at the price you wanted. 24-4-24 attached review of the property: Congratulations and infinite thanks for seeking the best option for your clients. From several sale transactions, credits, etc., the result has been excellent, thanks to the good work of Javier and César. In many cases preventing toxic and overly clever buyers from taking advantage of the weaknesses of inexperienced sellers, as was one of our cases. And since they didn't get their way, they resort to leaving negative reviews against the agency for not cooperating to mock the seller with ridiculous offers, I speak of BEA AND MONCEF and seeing their review history... People like that should walk alone. Fortunately, they are a minority. Thank you again, Javier.
Fantastic experience: We bought a house through Geppco and the service was very good and very attentive. Thanks to Ana, especially, and to Araceli for their patience and attention at all times. We felt very supported. Thank you!
Congratulations on your purchase and thank you for valuing our work.
Fantastic experience: I just bought my first home, very professional yet friendly treatment, thanks to Pedro, who handled my management, he explains everything perfectly.
Congratulations on your purchase and thank you for recognizing the effort and dedication of our colleague Pedro and the entire team behind each transaction that makes everything go perfectly.
Fantastic experience: We sold a family warehouse and we are delighted with Ana's professionalism and excellent service. She has been attentive to all aspects of the sale and has kept us promptly informed. Totally recommendable.
Congratulations on the purchase - sale and thank you for your comment about our colleague Ana
Fantastic experience: Very good service with quick problem resolution. My home sold immediately and at a reasonable price. Thank you, Pedro. I recommend it to people who want to sell or buy a home.
Congratulations on your purchase-sale. Thank you for your review and we appreciate knowing that we sold the property quickly and at the best possible price. Thank you for recommending us in the future.
Negative experience: I have been trying to see a premises in Pueblo Nuevo since 11/03. Two calls and always the same story, they say the sales representative will call now... and he doesn't even bother to call. Do you want to sell the premises or are you just messing with the buyers? Because honestly, I don't understand the reason for not calling. I feel sorry for the owner who trusted your agency for the sale, to put it that way. www.tucasavendidaen60dias at this rate you won't sell a property in 10 years. It's really a shame, you should dedicate yourselves to something else. I give one star because I can't give less than 20.
Good morning Vicente. The salesman tells me that he called you several times without reaching you, and today he locates you by phone and you tell him that you already purchased. I don't quite understand the review then, since 2 hours have passed from your review to the call. The owners who trust us with the sale of their property for more than 24 years tend to be very happy, they repeat and usually leave positive comments about the company and the manager who assisted them in the buying-selling process. I regret the misunderstanding that may have arisen, but the managers cannot return calls immediately as they are usually in visits or at the notary's office. Have a good day.
Fantastic experience: We just bought a house and they have provided us with all possible facilities in the management. Gonzalo is a great professional, attentive, helpful... even days after the key delivery, he continues to assist us as much as he can. Highly recommended 100%! Thank you for everything!!
Thank you for your comment and congratulations on the purchase - sale
Fantastic experience: We bought an apartment with Pablo and the whole process has been excellent. We had a long process due to the personal situation of the sellers, but Pablo has accompanied us throughout the process, keeping us informed and making everything easier from the beginning until the handover of the keys. He worked to help us on holidays and weekends without having to do so, we could not be more happy and grateful. Also, I want to mention Carmen who helped us mainly with the paperwork of the real estate. If we were to go through another process like this, we would undoubtedly do it with them.
The human team that is part of Geppco Inmobiliaria is very involved in what is usually the most important purchase-sale of the clients' lives. Thank you very much for your review, which is always appreciated as it recognizes our work that often goes unnoticed...
Negative experience: Seven years ago I bought an apartment in Alcalá de Henares through this agency and my experience with them could not have been, compared to what I just experienced a few weeks ago, more dreadful. When I purchased with them in 2016, they showed only interest in capturing me and in having me deposit the deposit. After that, they did not want to know anything at all. I remember that when I arranged a second visit to the property that I eventually bought, they were very concerned that after the visit I would go with them to their offices to sign the purchase-sale. I had to forcibly prepare 7 different checks for them (with the banking charges that this entails), solve on my own and hiring an additional management agency the tax obligations of one of the sellers (who resided in Switzerland), do all the paperwork related to the change of supplies, the registration of the apartment, etc. etc. I always had the feeling that they had charged me approximately 6% of the property value for simply opening the front door during the 2 visits I made. It happens that just a few weeks ago I bought an apartment with another real estate agency. Well, the commission that this agency charged me has been much lower than the one GEPPCO charged me back then. To top it off, the new real estate agency has accompanied me throughout the buying process, advised me, taken care of the changes in supplies and all the paperwork with the administration, without me having to pay them anything. When I compare the experience with GEPPCO years ago and the one I had now with the new real estate agency, the difference is stark. If I haven't written this review before, it's simply because I had nothing to compare it to. I totally discourage the services of this real estate agency and I deeply regret having had to deal with them back then.
Good evening, Fernando. In relation to your comment regarding the property you bought at c/ Puente Rialto in Alcalá de Henares on 26/02/2016 at a notary in Alcalá de Henares, I respond as follows: On 19/01/2016 at 12:22, you spoke with a real estate agent regarding this property, with whom you arranged to visit the property on 22/01/2016 at 17:00. Subsequently, you decided to cancel the scheduled visit and visit the property with another real estate agency, which requested our collaboration in the sale as they had a buyer who turned out to be you. You, as the buyer, on 26/02/2016, asked us to take care of the utility changes; in fact, you called us to provide you a Simple Copy. Therefore, we do not understand your comment indicating that you were not helped during the process, as we were not your reference real estate agency since you did not purchase directly through GEPPCO, but rather through another agency in Madrid. There were 7 checks, as there were 6 owners of the property plus another check for the fees, which totaled the sale price of the property. We also have all the emails exchanged between you, the other real estate agency in Madrid, the notary where the agreement was signed, and us. You as the buyer were not charged any amount, as those who contracted us and paid the fees were the sellers. I understand that when you mention a percentage of 6%, you must be referring to the Property Transfer Tax (I.T.P.), which has nothing to do with the real estate agency. I do not know the reasons why someone would make uncertain comments 5 years later. Best regards, Araceli Muñoz.
Fantastic experience: Better impossible, Gonzalo is a true professional. The entire sales process has been in record time, thank you very much Gonzalo for your dedication, effort, and commitment to what you do. More than recommended.
Congratulations on the sale and thank you for your comment. Reviews like yours help us improve day by day.
Fantastic experience: I was very professionally advised by Javier Moran. His case is rare and peculiar, but at all times I felt accompanied by a professional who cares. In these cases, empathy and professionalism must be paramount. Javier Moran does his job with respect, highlighting his humanity, empathy, and of course his professionalism in resolving doubts and giving advice. I want to say that Mr. Javier Moran will be my reference real estate advisor; ask for him for the sale or purchase of your property. You won't find a better advisor and travel companion for the great adventure of selling or buying a property. Thank you, Javier, for your patience and excellent work.
Thank you very much for your review and for the detailed description of our colleague Javier, who always serves customers in the most correct and professional manner that characterizes him.
Fantastic experience: I bought a property with them and the support from the very first moment I contacted them until the signing of the deeds (even afterwards, in fact) by Gonzalo Ibáñez has been simply spectacular. Attentive to all my needs, helping me in a double operation (I sold first to buy afterwards) in everything and more than I could need. Without a doubt, thanks to Geppco and, especially to Gonzalo, I can be happy today after achieving that everything turned out perfectly. Five stars because I can't give more. Thank you very much, really.
Congratulations on the purchase and sale, and thank you very much for appreciating all the work and effort that goes into each sale.
Fantastic experience: My experience with the real estate agency Geppco has been spectacular, particularly I congratulate Gonzalo for his great commitment to work and his professionalism. From the very first moment, he offered me his trust and kindness, and he knows how to solve and manage any doubts. Thank you so much Gonzalo, you are an incredible professional, you carry out your work with excellence!!!!!!!! I recommend the real estate agency 100%./ Best regards and a thousand thanks.
Congratulations on the purchase-sale, and thank you very much for your comment. Reviews like yours give us strength to keep doing our job the best we can every day.
Fantastic experience: We were lucky to meet Gonzalo when buying our first home. Polite and attentive at all times, he guided and accompanied us throughout the process. He served as a permanent contact between the parties and supervised every point of the process even after the keys were handed over. Simply put, Gonzalo is a wonderful professional whom we would undoubtedly recommend.
Congratulations on the purchase - sale and thank you very much for describing our colleague who helped you throughout the buying process.
Fantastic experience: We had an exceptional experience with them. Ana is fully dedicated to ensuring everything goes perfectly, they keep you well informed about everything, they are very attentive to all details, and they provide great peace of mind in something as important as buying or selling a house. Apart from being incredibly friendly. I couldn't have anything but good words for Ana and Araceli, I would undoubtedly trust them again in the future.
Congratulations on your purchase and thank you very much for valuing the work of our colleagues who assisted you throughout the process.
Fantastic experience: After a bad experience with the previous real estate agency, we trusted Gepco (specifically Gonzalo) for the sale of my parents' apartment and the purchase of another apartment, and the truth is that everything has gone great in both operations, a polite and respectful treatment, without that feeling of 'vultures' that we have felt with other real estate agencies, and being very well advised and supported at all times. Besides taking care of all the paperwork that is such a hassle. Thank you for everything.
As in all sectors, there is everything, and in our sector, not all real estate agencies are the same... We have been helping families for over 30 years with what is usually the most important purchase or sale of their lives, with maximum transparency and advice throughout the process. Clients who trusted us tend to come back with family and friends. Congratulations on your purchase or sale, and thank you very much for your review.
Fantastic experience: The experience with the GEPPCO real estate agency has been more than positive. After attempting to sell our house with another agency, our impression is that there is no comparison. Gonzalo's management has been impeccable at all times, and the sale was completed in about a month. Even though there is still much to do after the sale, we have never felt unattended; on the contrary. They have been there up until the signing at the notary. I want to thank Gonzalo for his excellent work and kindness, and I don't want to forget Carmen for her work at the notary and for managing the van for transportation, which they provide at no cost if you need it, and it's an extra if you compare it to other agencies. 100% recommendable.
Congratulations on the buying and selling, and thank you so much for the review with such an extensive description that very well describes the experience of working with us.
Fantastic experience: I share with you my excellent experience with Geppco Inmobiliaria Alcalá de Henares. We bought our first house here in Spain, and it has been an exceptional experience for my family and me. The process has been very easy, and it is thanks to the professionalism of their staff, especially Gonzalo and Araceli. Therefore, I recommend working with this company, and I assure you that you will have an excellent experience (to say the least). Best regards.
Congratulations on the sale and thank you for appreciating the tremendous work involved in reaching the notary. I thank you once again for your review.
Fantastic experience: Unmatched experience; we have made 2 sales with them and everything went perfectly. Very reasonable commission, and the treatment has been very serious and professional, especially with Gonzalo, the sales manager, who has helped us at all times. TOTALLY RECOMMENDABLE.
Congratulations on the 2 transactions you made with Geppco Real Estate and thank you very much for your review
Fantastic experience: The experience with this real estate agency has been unbeatable. The treatment received from them has been top-notch. Especially the dedication and professionalism of Gonzalo Ibáñez. Throughout the entire process, he has always been available for any questions or doubts regarding the procedures to be carried out, even after formalizing the purchase. Thank you very much for everything!!!
Thank you very much for your comment. In our case, after the sale, we keep in touch with our customers for any inquiries, management, questions... Or simply for them to come by to say hello and have a coffee. You know where to find us. Thank you again for your review.
Fantastic experience: Very happy with the treatment and professionalism of Gonzalo. Punctuality, kindness, empathy... he has been supporting every step in the process of buying my home. Always with time to pick up the phone and resolve any doubts.
Congratulations on the purchase-sale, Cintia. We are glad to know that you appreciate all the effort that goes into our work. Thank you very much for your comment.
Fantastic experience: The sale of my apartment in Alcalá has been a process of less than 3 months during which Gonzalo has fulfilled each and every one of the things he said he would. Very professional. The treatment has been polite and respectful at all times. He kept me informed about each and every step and accompanied me in all the procedures (which are not few). The bad reputation that this sector has definitely has nothing to do with this real estate agency. I had 2 bad experiences before finding them. Totally recommended. Thank you.
Congratulations on your purchase and thank you for appreciating the great work and effort of our entire team (especially our colleague Gonzalo who was your manager) to sell as quickly and at the best possible price. I completely agree with the rest of your comments. Not all real estate agencies are the same... In our case, we have been helping families for several decades in what is usually the most important purchase of their lives.
Fantastic experience: My experience has been excellent overall. But I have to highlight the work done, the trust it generates, the kindness, security, and education of Pablo. He is attentive to your inquiries at all times. Thank you for everything!!!!!
Congratulations on the purchase - sale. The entire team at Geppco Real Estate does their job as best as they can. We are glad to know that you were very happy with the work of our colleague Pablo. Thank you for your comment.
Fantastic experience: I want to express my sincerest gratitude to Gonzalo from the Geppco real estate agency in Alcalá de Henares. His performance has been truly extraordinary. From the beginning, he demonstrated an exceptional level of knowledge and dedication. Every step of the buying process has been handled with precision and professionalism. His personalized attention and efficiency have been crucial in ensuring everything went smoothly. Gonzalo not only met but exceeded my expectations. He has always been available to answer any queries for us and facilitate the purchase. Without a doubt, I would recommend his services to anyone looking for a quality real estate experience. Thank you for making it possible to buy my home!
Congratulations on the sale and thank you very much for the review. For decades we have been trying to do our job as best as possible. Thank you again.
Fantastic experience: We are very happy to have managed the sale of our home with Geppco, especially with the management and advice from Gonzalo Ibáñez. Always attentive and helps you at every moment with every necessary task. Very professional and a delightful person. Thank you very much for everything!
Thank you for your comment and congratulations on the purchase-sale
Fantastic experience: 100% recommendable, the service received from Pablo Ibáñez has been incredible. Professional, friendly, approachable, and passionate about his work. He instilled confidence in me from the very first moment. Pablo took care of all aspects of the sale, his work made me feel calm and worry-free throughout the entire process. Thank you very much, Pablo.
Congratulations on the purchase-sale and thank you for your comment that defines our colleague. I insist, thank you for your review.
Fantastic experience: THANK YOU FOR YOUR CLARIFICATION!!! Just the response deserves to change my review as, if that's the case, I was mistaken. They misplace the floors on the plan in their internet publications. I work at Fotocasa and I know that the search/purchase of a home is precisely based on that, and for that reason, one must be very meticulous about this issue (even if you can't declare the exact location). The worst part is that I informed them and I got the feeling that they didn't care... I don't know if it will be a sales tactic... if it is, it's quite poor.
Good afternoon Sonn Ikete. When properties are advertised on real estate portals, the exact address is provided, and it is the real estate portals that assign it to the corresponding area. If it is as you indicate, it has nothing to do with us. However, you are the first client to make this comment. Have a good day.
Fantastic experience: Highly recommended, I would especially highlight the closeness and good treatment from Gonzalo Ibañez, who managed to find a buyer for our house in less than 24 hours.
Thank you very much for your review
Fantastic experience: We wanted to rent a property and contacted many real estate agencies. In many cases, they did not answer the phone; in other cases, we sent a message that went unanswered, and in other instances, after we had scheduled visits, they repeatedly canceled them. We contacted the real estate agency GEPPCO, specifically with the agent María José, who indeed attended to us correctly and was always serious and formal, very attentive and professional. When we decided to rent a property, we were passed to Elena, a very pleasant person who is easy to deal with, who explains everything correctly and has a quality of knowing how to listen, a good professional and first-rate manager, because she did not stop until she resolved all the problems we encountered in the property. In the future, I will turn to María José and Elena when I need to rent or buy a property in Madrid.
We always try to do our best to help our customers. Our reward is feedback like yours. Thank you for your review.
Negative experience: I made a reservation for a property for €3,000 and they told me that if I couldn't get the mortgage, I should present the bank's refusals and that they would refund me the money. But they distanced themselves and told me that they hadn't said that and that since I gave the money to the owners, they had nothing to do with it, when the deal was through the real estate agency as intermediaries. Zero help from their side.
Good afternoon Esthefany. You reviewed the reservation contract with the seller, which clearly stated that the money would NOT be refunded in case the mortgage was not obtained. You were confident in obtaining the mortgage, according to what the broker you apparently hired assured you. Weeks went by, and the real estate agency called you several times to check how the management was going, giving the impression that you were not making progress with the mortgage, even offering you our help in obtaining the financing, which you declined since you had hired a mortgage manager. After the contract deadlines expired, you wrote this review about the real estate agency without any comment from your mortgage manager.
Fantastic experience: Gonzalo's service could not be better. We are delighted with how friendly he is, how involved he is in the sale, and how positive he is. A great person, truly.
Thank you very much for your comment and congratulations on the purchase. Our colleague Gonzalo is just as you describe...
Negative experience: This morning I went to ask for information about mortgages (to get some guidance and so on) as I was interested in an apartment they were selling. As soon as I told the receptionist that I wanted information about mortgages, and before I finished explaining, she jumped in saying that they are neither a management company nor a bank, and that she couldn’t help me. She practically laughed in my face, telling me that to apply for a mortgage I need to know how much I earn and what I can afford (which I obviously already know) and she repeated again that they cannot give me a mortgage (which I also know and I never said I wanted a mortgage, just that I wanted information). Perhaps seeing that I was a young girl, she thought I had no money or that I was foolish. I don’t doubt that the rest are professionals, but for now they have lost a client thanks to this lady.
I regret the feeling you conveyed as it is usual for customers to be very satisfied with our management. I am unaware of the terms of the conversation you mentioned. We always assist customers with financial management, as if financing is not obtained, there is no sale, and as you know, we are a real estate agency and we live off selling properties. If you find it convenient, please provide us with your details, and the person from the financial department who manages the mortgages will call you and advise you on the feasibility of obtaining a mortgage loan to purchase the property you desire. Best regards, and I apologize for the misunderstanding.
Negative experience: My name is Marina Baena. In June, I bought a house with this real estate agency and I wrote a 5-star review for how they treated me. Now that a small problem has arisen, unfortunately, I have to change my opinion because when they sold me the house, they said the boiler worked, and now that I am going to use it, it doesn't. When I call to tell them, they say they told me it turned on, which apparently is not the same as working, something I don't understand because I asked if it worked. But well, the blame is mine for not checking it; the truth is, I trusted their word. That's why I'm writing this review: check everything before buying a house with this real estate agency; you can't trust what they tell you. It's a shame they earn your trust with good treatment and then do this. Of course, I knew the condition of the house just as I knew about the boiler, which they told me worked. It's easy; if I'm writing this review now, as I said before, it's because I just tried to use the boiler and realized that it wasn't true that it worked. When I called them to see if they could provide a solution, they told me they didn't say it worked, but that it turned on, treating me like I'm stupid. If you don't think this is enough to write this review now, I'm sorry.
Good afternoon Marina, The people who assisted you tell me that you purchased the property below the market price in the area knowing the condition of the house before the purchase. We do not understand how several months later you make the comment about the boiler and additionally try to hold the real estate agency responsible for it. Regards.
Fantastic experience: 100% positive. The treatment and dedication from the very first minute by Pablo Ibáñez with not a single complaint to add. All the facilities he provided and the management he carried out generated a trust that few people convey. Simple explanations, thorough study of the area. Good advice demonstrating knowledge of the sector. In short, a work of 10. Fast, efficient, good professional. If I had to repeat, it would be with Pablo with my eyes closed. Thank you for your commitment and dedication. Recommended 100% Thank you, Pablo.
Comments like yours make us strive to continue working as we have been. Thank you for your review.
Fantastic experience: Amazing treatment and effectiveness, especially Ana who rented a house for my mother in record time and is also super kind and solution-oriented. Any management I have to repeat, I count on them.
Nos alegra saber que todo el trabajo de nuestra compañera Ana salió correctamente, como suele ser habitual en ella.Ya que siempre se esfuerza en hacerlo lo mejor posible.Gracias por su reseña
Fantastic experience: Ana and Araceli are tireless and very diligent; they strive for us, their clients, to obtain the properties and they get deeply involved. I am grateful for the real estate agency and the excellent management of both. With managers of this level, satisfaction is surely guaranteed. My family and I are thankful to you.
Nos encanta que los clientes valoren el esfuerzo del trabajo bien realizado.Muchas gracias por su comentario
Fantastic experience: We bought our home through the real estate agency Geppco, in Alcalá de Henares. From the beginning, Gonzalo has guided us through this process with unmatched kindness and professionalism. In such an important moment in life, like buying a house, we have felt advised and supported with calmness, without nerves and without pressure. Together with him, and also the team at Geppco, we have made a very good decision, and we believe we will be very happy in our new home. Thank you, Gonzalo!
Nos alegra enormemente a todo el equipo que forma Geppco Inmobiliaria el haber cumplido la confianza depositada en la empresa y especialmente a nuestro compañero Gonzalo que fue el gestor que les guía en el proceso de la compraventa.Gracias por su reseña y enhorabuena por la compraventa
Fantastic experience: I just signed the sale, I am very grateful especially to Ana and Araceli. Excellent personal treatment, work and all the management very clear. Thank you. I will count on you again. I recommend it 100%.
Nos alegra saber que toda la gestión por parte de nuestras compañeras se hizo correctamente.Enhorabuena por la compraventa y gracias por su comentario
Fantastic experience: I wanted to thank Gonzalo for his professionalism and dedication during the sale of our home. The communication between us was of the highest level and super smooth. We had some issues on our part, but Gonzalo was a true professional and handled each situation with uniqueness and greatness. I highly recommend Gonzalo if you want to sell or buy a house. I'm sure he will treat you as well as he treated us. Thank you Gonzalo!
En Geppco Inmobiliaria hacemos nuestro trabajo lo mejor posible.Nos alegra el día saber que quedó muy contento con nuestro trabajoGracias por su comentario
Fantastic experience: Total transparency and professionalism from Gonzalo! Constant dedication and effort. Communication and service a 10/10. It has been a pleasure Gonzalo, thank you very much!!!
Fantastic experience: The experience with Geppco, specifically with Gonzalo, has been very positive. He was attentive to everything, facilitating all the procedures and always available for any inquiries. Very good service.
Muchas gracias por su comentario.
Fantastic experience: We were looking for an apartment in Alcalá de Henares and we came across an offer from Gepco Inmobiliaria. There we were attended by Gonzalo Ibáñez. From the very beginning, he provided us with the information we needed and answered all our questions quickly and professionally. He also informed us in advance about the next stages of the apartment purchase process and coordinated with the bank and the notary so that both us and the seller would succeed in the transaction. Considering that the parties involved in the business have other nationalities and do not have experience with real estate sale procedures in Spain, Gonzalo's professional advice was essential for the success of the operation. We are very satisfied with his work and recommend him 100%. Thank you very much.
Fantastic experience: Resolute and good treatment, Gonzalo better impossible, very good attention to the client's circumstances. I recommend it without a doubt.
Fantastic experience: Very happy with the service received. Nothing to do with other real estate agencies with which we have unfortunately had experience... Gonzalo is always attentive to everything and makes everything much easier and without surprises. Highly recommended.
Nos alegra saber que quedó satisfecho por el trabajo realizado y enhorabuena por la compraventa.Gracias por su reseña
Fantastic experience: Acabamos de firmar la venta de nuestra vivienda en tiempo récord (después de haber tenido mala experiencia con otra inmobiliaria). Gonzalo Ibáñez nos ha acompañado en todo momento con un trato impecable y súper profesional. Sin duda alguna, si volvemos a necesitar algún otro servicio, contaremos con Gonzalo y le recomendaremos siempre. GRACIAS, GRACIAS Y GRACIAS! Rocío y Juan M.
Muchos clientes vienen con mala experiencia con otros compañeros del sector.Les damos las gracias por dejarnos ayudarles y demostrarles que no todas las agencias inmobiliarias son iguales.Enhorabuena por la compraventa y gracias por su reseña.
Fantastic experience: Trato personal, educado y en todo momento trasparente. Muy agradecida por lo fácil que han hecho finalizar ésta etapa y vender la vivienda.
No fue fácil llegar a notaria y acabar la compraventa, pero finalmente firmamos con éxito.Nuestro compro José Luis se vincula muchísimo con sus clientes.Gracias por su reseña
Fantastic experience: Ha sido una realaccon comercial impecable por parte del equipo de la empresa pero hay que destacar la gran labor de José Luis, 100% recomendable.
Todo el equipo se esforzó muchísimo para cerrar la compraventa con exito.Enhorabuena por la compraventa y gracias por los comentarios.
Fantastic experience: Muy agradecida en especial a Gonzalo, por la rapidez en la venta de mi piso, así como por el trato recibido por su parte que ha sido excelente, desde el primer día de la entrevista hasta el día de la firma estando informada en todo momento de las gestiones que iba realizando 100 % RECOMENDABLE
Enhorabuena por la compraventa y gracias por su comentario.Intentamos tener informados a nuestros clientes en todo el proceso de la compraventa.
Fantastic experience: Han sido muy amables y eficaces en todo momento, muy buena inmobiliaria con su agente inmobiliario Gonzalo que ha sido un placer haber tratado con él, responsable y atento en todo momento. Sin duda he tenido mucha suerte en comprarme mi casa con Geppco. Recomendable 100%
Enhorabuena por su compraventa y gracias por su comentario.
Fantastic experience: Acabo de vender una vivienda con esta inmobiliaria. Se ha encargado de todo Gonzalo. El trato tanto profesional como personal ha sido inmejorable. Muchas gracias por todo. Volveré a confiar en vosotros si en alguna ocasión lo necesito. Saludos
Enhorabuena por la compraventa y muchas gracias por su comentario.Todas las personas de Geppco Inmobiliaria intentan hacer su trabajo lo mejor posible. Que tenga buen dia
Fantastic experience: Gracias a gecco y a José Luis de Alcalá de Henares. a salido todo bien solo puedo decir que sois muy profesionales ( gracias por ayudarnos)
Fantastic experience: Geppco has managed the sale of our home. From the first moment great professionals, in addition to helping us throughout the process, until the signing of the deed. Thank you all and especially José Luis for his work and above all for his humanity. great professionals
Fantastic experience: Geppco has managed the sale of our home. From the first moment great professionals, in addition to helping us throughout the process, until the signing of the deed. Thank you all and especially José Luis for his work and above all for his humanity. great professionals
Fantastic experience: Estoy muy agradecida, en especial a Gonzalo, por como se ha gestionado la compra de la vivienda. Desde el primer dia, todo se ha llevado a cabo de manera clara, con facilidad para adaptarse a los horarios en las visitas, respondiendo rápido a cada una de las dudas que me pudieran surgir y mostrando siempre una gran disponibilidad. El trato ha sido excelente, muy satisfecha.
Enhorabuena por su compraventa y gracias por su comentario.
Fantastic experience: Muy contenta con la profesionalidad de Ana, que es la persona que me ha asesorado. Muy profesional, trato muy amable y muy eficaz en todo, muy atenta con cada detalle y la operacion se ha realizado con éxito, gracias
Fantastic experience: Todo ha ido perfecto,un placer haber trabajado con Gonzalo,inmobiliaria recomendable,se encargan de todo.
Enhorabuena por su compraventa y gracias por su reseña
Fantastic experience: Amabilidad, atención y profesionalidad por parte de la señorita que me atendió Ana Gijón Contreras. Muy buena atención y predisposición. Lo recomiendo 100%
Fantastic experience: Gonzalo, the person who has taken all the management for me, always willing, in permanent contact with me, kept me informed of all the visits, the truth is very happy, I can't say anything more positive. Totally recommended.
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